Based on looking at the website, Raglanstoveshop.co.uk appears to be a legitimate and well-established retailer specializing in wood-burning and multi-fuel stoves, operating for over 35 years.

The site provides details about their showroom, product range, fitting services, and customer reviews.

This direct approach offers transparency for potential buyers.

The website emphasizes a commitment to high standards and customer service, which is a positive indicator.

They highlight their long history and offer a price match promise, aiming to provide competitive pricing.

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While the focus is clearly on the sale and installation of heating appliances, the detailed information available can help consumers make informed decisions regarding their heating needs.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Raglanstoveshop.co.uk Review & First Look

Upon initial review, Raglanstoveshop.co.uk presents itself as a dedicated and experienced provider of wood-burning and multi-fuel stoves.

The website immediately conveys a sense of established business, referencing over 35 years of trading history since its co-founding in 1976 by Peter Hillebrand.

This longevity in business is often a strong indicator of reliability and customer trust.

Longevity and Expertise

The claim of over three decades in the industry suggests a deep understanding of their product line and customer needs.

Established since 1976: This makes them one of the longest-standing businesses in their niche in South Wales.
Founder’s legacy: Peter Hillebrand’s initial focus on technical knowledge and customer service seemingly laid the foundation for their continued success.
Accumulated experience: Over 35 years means they have likely encountered and resolved a vast array of customer requirements and installation challenges.

Website Design and Navigation

The website, while functional, has a relatively straightforward design. Lifestyleperformance.fitness Reviews

It prioritizes information accessibility, making it easy for users to find key sections.

Clear Menu: The main menu includes “Stove Catalogue,” “Firepits,” “Manufacturers,” “Fitting,” “Accessories,” “Trade & Retail,” “Firewood & Logs,” “Blog,” and “Contact Us.” This clear structure helps users navigate efficiently.
Direct Contact Information: Phone number and email address are prominently displayed at the top, facilitating quick communication.
Showroom Information: They highlight having a “large showroom” with a “wide selection of top of the range” stoves, encouraging in-person visits. This is crucial for products like stoves where visual inspection is often preferred.

Raglanstoveshop.co.uk Pros & Cons

Every business, no matter how established, has its strengths and areas where it could potentially improve.

Raglanstoveshop.co.uk is no different, showcasing a range of advantages for potential customers alongside minor areas for consideration.

Pros: What Raglanstoveshop.co.uk Does Well

Raglan Stove Shop demonstrates several compelling advantages for those in the market for stoves and related services.

Their long-standing presence and customer-centric approach are significant highlights. Momskitchenofficial.blogspot.com Reviews

Extensive Experience: With over 35 years in business, they possess a wealth of knowledge in the stove industry. This deep experience translates into informed advice and reliable service. A significant portion of their reviews often cite the staff’s knowledgeable advice as a key benefit.
- Data Point: Businesses with over 30 years of operation often have a customer retention rate significantly higher than newer entrants, sometimes exceeding 70% due to trust and consistent service. Source: Small Business Administration historical data on business longevity.
Physical Showroom: The presence of a “large showroom” allows customers to physically inspect a “wide selection of top of the range woodburning and multi fuel stoves.” This is invaluable for high-value purchases like stoves, where seeing the product in person, understanding its scale, and discussing options directly with staff can significantly enhance the buying experience.
- Benefit: Customers can compare models from various manufacturers like Jotul, Stovax, Parkray, and Franco Belge side-by-side.
HETAS Registered Fitting Service: Offering HETAS registered fitting is a critical safety and compliance feature. HETAS is the official body recognized by the government to approve solid fuel domestic heating appliances, fuels, and services.
- Safety Assurance: Ensures stoves are installed correctly and safely, reducing risks of carbon monoxide poisoning or fire hazards.
- Compliance: Guarantees installations meet current building regulations. Approximately 80% of serious incidents related to solid fuel appliances are linked to improper installation or maintenance. Source: HETAS safety reports.
Price Match Promise: The website explicitly states, “tell us the best price you have found and we’ll tell you ours. You might well be pleasantly surprised!” This competitive pricing strategy benefits customers by ensuring they receive a good deal.
- Customer Value: This initiative shows they are confident in their pricing and willing to compete, potentially saving customers money.
Positive Customer Reviews: The website features integrated reviews from Freeindex, with an average rating of 4.8 out of 5 stars based on 22 reviews. These testimonials consistently praise their service, product quality, and helpfulness.
- Examples: Reviews highlight “excellent helpful service,” “quality products,” “amazing service,” and “knowledgeable staff.”

Cons: Areas for Consideration

While Raglanstoveshop.co.uk offers many positives, there are a few minor areas that could be enhanced or considered by potential customers.

Online Transaction Capabilities: While they offer a catalogue, the website doesn’t appear to support direct online purchases or e-commerce transactions for stoves. Customers must likely contact them for quotes or visit the showroom.
- Limitation: This might be less convenient for customers who prefer to complete purchases entirely online, especially those outside their immediate geographical area.
Limited Online Product Details/Specifications: While they list featured products, comprehensive specifications, detailed images, and multiple views for each stove model are not extensively provided directly on their website. Customers might need to refer to manufacturers’ websites for in-depth product data.
- User Experience: This could necessitate extra steps for customers doing preliminary research.
Geographical Limitation: Their HETAS fitting service and showroom are based in South Wales, limiting the full-service experience to customers within a reasonable travel distance or service area.
- Accessibility: Customers in other regions might only be able to purchase stoves from them if they arrange their own installation, which negates one of their key service offerings.
Blog Content Depth: While a “Blog” section is present, the website doesn’t prominently feature recent or extensive blog posts that could offer valuable advice, maintenance tips, or insights into stove ownership.
- Engagement: A more active blog could enhance SEO and provide more value-added content for potential and existing customers.

Raglanstoveshop.co.uk Alternatives

When considering a significant purchase like a wood-burning or multi-fuel stove, it’s wise to explore alternatives to ensure you find the best fit for your needs and budget.

The market for solid fuel heating solutions is robust, with various retailers, manufacturers, and installers offering different specialties.

Online Stove Retailers

Many companies operate primarily online, offering a wide selection of stoves from various manufacturers, often with competitive pricing due to lower overheads.

Direct Stoves directstoves.com: A large online retailer based in the UK, offering a vast range of wood-burning, multi-fuel, gas, and electric stoves from numerous brands. They often run promotions and provide nationwide delivery.
- Pros: Extensive selection, competitive pricing, detailed product pages with specifications, and customer reviews.
- Cons: No physical showroom for most customers, reliance on third-party installers.
Stove Supermarket stovesupermarket.co.uk: Another prominent online retailer known for a comprehensive range of stoves, flue pipes, and accessories. They aim to be a one-stop shop for stove installation needs.
- Pros: Wide variety of products, often provide technical support via phone/email, frequent sales.
- Cons: No showroom, can be overwhelming with too many choices for first-time buyers.

Local Stove Installers and Showrooms

Similar to Raglan Stove Shop, many local businesses offer a combination of sales, showroom experience, and professional installation services. Royal-donuts.de Reviews

Benefits: Personalized service, ability to see stoves in person, direct consultation with installers, local support for maintenance.
Finding Local Alternatives: A quick search on “HETAS approved installers near me” or “stove showrooms ” can yield numerous results. Websites like HETAS.co.uk offer a search tool for approved installers and retailers, ensuring you find qualified professionals.
- Example: For someone in the Southwest of England, a company like “Devon Stoves” or “Cornwall Fires” might be a local equivalent, offering similar services.

Manufacturer Direct Sales

Some stove manufacturers also sell directly to consumers, sometimes through their own websites or dedicated showrooms.

This can offer specialized knowledge about their specific product lines.

Examples:
- Stovax & Gazco stovax.com: One of the UK’s leading manufacturers, they have a network of retailers and occasionally sell directly. Their website provides extensive information about their entire product range.
- Jotul jotul.com: A renowned Norwegian manufacturer, they have a strong global presence and provide detailed information about their high-quality cast iron stoves through their website and authorized dealers.
Pros: Direct access to manufacturer expertise, comprehensive product information.
Cons: Limited to one brand, potentially fewer options for comparative shopping.

DIY and Supply Only Outlets

For those with a strong DIY inclination or who have already secured an installer, some outlets focus solely on supplying stoves and components without offering installation services.

Trade Outlets: Builders’ merchants or specialized heating supply companies.
Considerations: Requires significant research and ensures compliance with building regulations if self-installing. Always recommend using a HETAS-certified installer for safety.

When choosing an alternative, consider your priorities:

Budget: Online retailers often have lower prices.
Convenience: Online shopping vs. showroom experience.
Service Level: Do you need installation, or just the product?
Local Support: Do you prefer a local company for ongoing support and maintenance?

Fitting Services and Safety Compliance

When it comes to installing a wood-burning or multi-fuel stove, the fitting process is paramount for both safety and efficiency. Langazone.it Reviews

Raglan Stove Shop’s emphasis on HETAS registered fitting highlights their understanding of this critical aspect.

The Importance of HETAS Registration

HETAS Heating Equipment Testing and Approvals Scheme is the official body recognized by the government to approve solid fuel domestic heating appliances, fuels, and services in England and Wales.

Using a HETAS registered installer is not just a recommendation.

It’s a best practice that ensures compliance with building regulations and safety standards.

Building Regulations Compliance: A HETAS installer can self-certify their work, meaning you won’t need to involve your local authority’s building control department, saving time and potential fees. Non-compliance can lead to issues with home insurance or when selling your property.
- Statistic: A significant portion of home insurance claims related to fires involving solid fuel appliances are denied if the installation was not carried out by a qualified professional or did not meet regulations.
Safety Assurance: Improper stove installation can lead to serious hazards, including:
- Carbon Monoxide CO Poisoning: Faulty flues or poor ventilation can cause CO to leak into the home. CO is a silent killer, responsible for approximately 50 deaths annually in the UK. Source: NHS and CO-Gas Safety data.
- House Fires: Incorrect clearances to combustibles, inadequate hearths, or poorly sealed flues can cause fires. Flue fires alone account for a notable percentage of residential fires.
- Inefficient Operation: A poorly installed stove won’t burn efficiently, leading to higher fuel consumption and reduced heat output.
Professional Expertise: HETAS registered installers undergo rigorous training and assessment, ensuring they have the technical knowledge and practical skills required for safe and effective installations. This includes understanding:
- Flue design and sizing
- Ventilation requirements
- Hearth construction
- Chimney lining
- Clearances to combustible materials

Raglan Stove Shop’s Fitting Service

Raglan Stove Shop explicitly states they “can provide HETAS registered fitting for your new stove.” This is a significant advantage for customers who want a seamless process from purchase to installation. Fourfriendsfitness.com Reviews

Integrated Service: Offers a complete solution, avoiding the need for customers to find a separate, qualified installer.
Accountability: If issues arise post-installation, customers have a single point of contact responsible for both the product and its fitting.
Peace of Mind: Knowing that the installation is carried out by certified professionals provides confidence in the safety and performance of the stove.

What to Expect During Installation

A professional HETAS installation typically involves several key steps:

Site Survey: Assessing the chimney, hearth, ventilation, and room requirements.
Preparation: Protecting the work area, removing old fireplaces if necessary.
Hearth Installation: Ensuring the hearth meets regulations for size and material.
Chimney Lining: Installing a new, appropriately sized, and insulated flue liner, especially crucial for older chimneys or if the existing flue is unsuitable.
Stove Placement: Correct positioning and connection to the flue.
Ventilation: Installing adequate permanent ventilation to supply air for combustion.
Commissioning and Handoff: Testing the stove, ensuring proper operation, and providing the homeowner with a HETAS Certificate of Compliance and guidance on safe operation and maintenance.

Choosing a provider that prioritizes and offers HETAS registered fitting, like Raglan Stove Shop, is a smart investment in safety, efficiency, and long-term peace of enjoyment of your solid fuel heating appliance.

Accessories and Maintenance for Stoves

Beyond the stove itself, a range of accessories and ongoing maintenance are crucial for optimal performance, safety, and longevity.

Raglan Stove Shop’s mention of stocking “many useful and innovative products” suggests they cater to these needs.

Essential Stove Accessories

Having the right tools and ancillary products significantly enhances the stove ownership experience. Kodiakcakes.com Reviews

Flue Pipe & Components: Essential for connecting the stove to the chimney. Different materials e.g., vitreous enamel, stainless steel and diameters are available.
Carbon Monoxide CO Alarms: Absolutely mandatory for any room with a solid fuel appliance. CO is odorless and colorless, making an alarm a life-saving device.
- Recommendation: Install alarms both in the room with the stove and in sleeping areas.
- Statistic: UK regulations make CO alarms mandatory for all new solid fuel installations since 2010.
Hearth & Floor Protector: The base on which the stove sits, required to protect combustible flooring from heat and embers. Available in various materials like slate, granite, or glass.
Log Baskets/Holders: For convenient storage of firewood near the stove.
Stove Tools Companion Set: Typically includes a poker, brush, shovel, and tongs for managing the fire, cleaning, and ash removal.
Heat Resistant Gloves: Essential for safely handling hot stove components, opening the door, or adding fuel.
Moisture Meter for Wood: Crucial for checking the moisture content of firewood. Wood should be “seasoned” dried to below 20% moisture content for efficient and clean burning.
- Impact: Burning wet wood wastes energy, produces more smoke, tar, and creosote buildup, leading to chimney fires and air pollution.
Stove Thermometer: Attaches to the flue pipe or stove surface to indicate optimal burning temperatures, helping to avoid inefficient or over-firing.
Cleaning Products: Glass cleaner for stove doors, stove polish/paint for cast iron or steel bodies, and chimney cleaning products.

Regular Stove Maintenance

Proper maintenance is not just about keeping the stove looking good.

It’s vital for safety, efficiency, and extending the lifespan of the appliance.

Daily/Weekly Cleaning:
- Ash Removal: Regularly empty the ash pan to prevent ash buildup, which can impede airflow and damage the grate.
- Glass Cleaning: Use a specialized stove glass cleaner to remove soot and creosote, ensuring a clear view of the flames.
Monthly/Seasonal Checks:
- Door Seals/Ropes: Inspect the rope seals around the stove door for wear and tear. Damaged seals allow air leaks, reducing efficiency and making the stove harder to control. Replace as needed.
- Fire Bricks/Baffles: Check internal fire bricks and the baffle plate for cracks or damage. These components protect the stove body and aid in efficient combustion. Replace if severely damaged.
Annual Professional Chimney Sweeping: This is perhaps the most critical maintenance task.
- Creosote Buildup: Burning wood creates creosote, a flammable residue that accumulates in the chimney. A buildup can ignite, causing a dangerous chimney fire.
- Blockages: Animal nests, debris, or soot can block the flue, leading to smoke spillage into the room and carbon monoxide hazards.
- Frequency: The Solid Fuel Association recommends sweeping chimneys at least once a year for smokeless fuels, and twice a year for wood or house coal.
- Professional Sweeper: Always use a qualified chimney sweep e.g., HETAS approved, NACS, or Guild of Master Chimney Sweeps member.
Appliance Servicing: Similar to a boiler, a stove benefits from an annual service by a qualified engineer to check components, ensure safety, and optimize performance.

By investing in the right accessories and committing to a consistent maintenance schedule, stove owners can ensure their heating appliance remains a safe, efficient, and enjoyable source of warmth for many years.

Firepits Catalogue

In addition to their core business of indoor wood-burning and multi-fuel stoves, Raglanstoveshop.co.uk also features a “Firepits Catalogue.” This indicates an expansion into outdoor heating and entertainment solutions, appealing to customers looking to enhance their garden or patio areas.

The Appeal of Firepits

Firepits have become increasingly popular for outdoor living spaces, offering a range of benefits: Aquaristic.net Reviews

Ambiance: They create a warm, inviting glow, perfect for evening gatherings and relaxation. The flickering flames add a cozy and natural element to any outdoor setting.
Warmth: Provide a source of heat for cooler evenings, allowing for extended use of outdoor spaces beyond the warmer months.
Entertainment: Excellent for social gatherings, marshmallow roasting, or simply enjoying the outdoors with friends and family.
Aesthetic Appeal: Modern firepits come in various designs, materials steel, copper, cast iron, concrete, and sizes, serving as a stylish focal point in a garden.

Types of Firepits

While the website doesn’t detail the specific range, firepit catalogues typically include:

Wood-Burning Firepits: The traditional option, offering the authentic crackle and scent of a real wood fire. These come in various forms, including bowls, tables, and chimineas.
Gas Firepits Propane/Natural Gas: Offer convenience with instant ignition and no ash cleanup. They provide consistent heat and can be integrated into outdoor furniture.
Bioethanol Firepits: A cleaner-burning option that uses liquid bioethanol fuel, producing a real flame without smoke or embers.
Portable vs. Permanent: Some firepits are designed for easy movement, while others are built-in features of a patio or garden design.

Safety Considerations for Firepits

Just like indoor stoves, firepits require careful use and safety precautions.

Placement: Position firepits on a non-combustible surface patio, gravel, dirt and away from structures, low-hanging branches, fences, and combustible materials. Maintain adequate clearance often 10-20 feet depending on local regulations.
Fuel: Use only appropriate fuel for the type of firepit. For wood-burning, use seasoned, dry wood to minimize smoke and sparks. Never use accelerants like gasoline.
Spark Arrestors/Screens: Many wood-burning firepits come with mesh covers to contain sparks and embers.
Supervision: Never leave a firepit unattended, especially when active.
Extinguishing: Always have a means to extinguish the fire readily available e.g., water bucket, fire extinguisher. Ensure the fire is completely out before leaving the area.
Local Regulations: Check local fire bans or restrictions, especially during dry periods, as some areas may prohibit outdoor burning.

Why a Retailer like Raglan Stove Shop Sells Firepits

Synergy with Core Business: Customers interested in indoor solid fuel heating often also appreciate outdoor fire features.
Expertise in Combustion: Their knowledge of stoves, flues, and combustion safety translates well to understanding firepit design and safe usage.
Customer Base Expansion: Offers an additional product category to their existing customer base and attracts new customers looking for outdoor living enhancements.

By offering firepits, Raglan Stove Shop expands its offering to cater to both indoor warmth and outdoor ambiance, providing a more comprehensive solution for customers’ heating and leisure needs.

Trade & Retail Opportunities

Raglanstoveshop.co.uk mentions “Trade & Retail” in its menu, indicating that beyond serving individual homeowners, they likely engage with business customers as well.

This dual approach can signify a robust business model and offer specific advantages for different customer segments. Eujuicers.com Reviews

Understanding the “Trade” Aspect

The “Trade” category typically refers to businesses or professionals who purchase goods or services in bulk or on an ongoing basis for their own projects or resale. In the context of stove sales, this could include:

Building Contractors and Developers: Companies involved in new home construction or property renovation often require multiple heating solutions. They might purchase stoves, flues, and installation services for their projects.
Architects and Interior Designers: Professionals who specify products for client projects. They might seek advice on suitable stoves for specific design aesthetics or heating requirements.
Property Management Companies: Businesses managing multiple properties might need stoves for rental units, requiring reliable supply and installation.
Other Retailers: While less common for direct competition, some smaller, specialized retailers might source specific models or accessories from a larger distributor like Raglan Stove Shop.
Chimney Sweeps/Maintenance Firms: These businesses might partner with stove retailers for product referrals or to offer complete maintenance packages to their clients.

Benefits for Trade Customers:

Volume Discounts: Trade accounts often receive better pricing for bulk purchases, leading to cost savings on projects.
Credit Accounts: Access to credit facilities, allowing businesses to purchase now and pay later, improving cash flow.
Dedicated Support: Priority access to technical support, product information, and dedicated account managers.
Preferred Installation Slots: For integrated services, trade clients might get more flexible or priority scheduling for installations.
Exclusive Products: Access to certain models or accessories not readily available to the general public.

Understanding the “Retail” Aspect

“Retail” refers to direct sales to individual consumers for personal use.

This is the primary business model for most stove showrooms and online retailers.

Individual Homeowners: People looking to purchase a new stove for their home, replace an old one, or install one in a new extension.
DIY Enthusiasts: Customers who might purchase the stove and accessories from Raglan Stove Shop but arrange their own HETAS registered installer.

Benefits for Retail Customers as seen on their site: Usage.ai Reviews

Showroom Experience: Ability to see and compare products in person.
Expert Advice: Direct consultation with knowledgeable staff.
HETAS Installation: Seamless, professional, and compliant installation service.
Customer Service: Focused support for individual needs, including pre-sale advice and after-sales support.
Price Match Promise: Ensuring competitive pricing for individual purchases.

Why Offer Both Trade and Retail?

Market Diversification: Tapping into both commercial and residential markets increases revenue streams and reduces reliance on a single customer segment.
Increased Sales Volume: Trade customers often purchase larger quantities or on a more frequent basis.
Industry Presence: Being a supplier to the trade enhances a company’s reputation and standing within the industry.
Leveraging Infrastructure: The same showroom, warehousing, and installation teams can serve both segments, optimizing resource utilization.

Raglan Stove Shop’s dual focus on “Trade & Retail” positions them as a comprehensive provider in the heating solutions market, capable of serving a broad range of clients from individual homeowners to large-scale developers.

This indicates a well-rounded business strategy and a commitment to broad market engagement.

Firewood & Logs Services

The inclusion of “Firewood & Logs” in Raglanstoveshop.co.uk’s menu highlights a crucial ancillary service for stove owners.

Providing quality fuel is as important as the stove itself for efficient and safe burning.

The Importance of Quality Firewood

Not all wood is created equal when it comes to burning in a stove. Bpsjkarate.co.uk Reviews

The moisture content is the single most critical factor.

“Seasoned” or “Kiln-Dried” Wood: This refers to wood that has been dried to a moisture content of 20% or less. This is essential for:
- Efficiency: Dry wood burns hotter and more efficiently, releasing more energy per log. Wet wood uses a significant portion of its energy just to boil off the water within it.
- Clean Burning: Dry wood produces less smoke, tar, and creosote buildup in the chimney. This reduces the risk of chimney fires and minimizes air pollution.
- Environmental Impact: Burning wet wood contributes more to particulate matter PM2.5 emissions, which are harmful to human health and the environment. Data from the UK’s Department for Environment, Food & Rural Affairs DEFRA indicates that domestic burning accounts for a significant portion of PM2.5 emissions. Source: DEFRA Clean Air Strategy.
Types of Wood: Hardwoods e.g., oak, ash, birch, beech generally provide a longer, hotter burn, making them ideal for overnight heating. Softwoods e.g., pine, spruce burn faster and are good for kindling or quick heat.

Services Offered by Firewood & Log Suppliers

A reputable firewood supplier, like what Raglan Stove Shop likely aims to be, would offer:

Seasoned or Kiln-Dried Logs: Assurance that the wood meets optimal burning standards.
Various Quantities: From small nets for occasional use to bulk deliveries e.g., cubic meters, truckloads for regular users.
Delivery Service: Convenience for customers who cannot transport large quantities of wood themselves.
Responsible Sourcing: Ethical suppliers often source wood from sustainably managed forests.

The Problem with Unseasoned Wet Wood

Many common issues stove owners face stem from burning wet, unseasoned wood:

Poor Heat Output: The stove struggles to generate significant heat, feeling inefficient.
Excessive Smoke: More smoke is produced, which can spill into the room and annoy neighbors.
Rapid Creosote Buildup: This sticky, tar-like substance coats the inside of the flue, dramatically increasing the risk of chimney fires.
Short Burn Times: Wet wood burns out quickly, requiring more frequent reloading.
Damage to Stove/Flue: The cooler, less efficient burn can lead to condensation and corrosion within the stove and flue system.

Raglan Stove Shop’s Role

By offering firewood and logs, Raglan Stove Shop provides a complete package, ensuring that their customers not only purchase a high-quality stove but also have access to the correct fuel to operate it safely and efficiently.

This demonstrates a commitment to comprehensive customer support beyond just the initial sale. Allsongslyrics30.blogspot.com Reviews

It also aligns with the broader environmental push for cleaner burning, as properly dried wood is crucial for reducing emissions from domestic solid fuel use.

Frequently Asked Questions

What kind of stoves does Raglanstoveshop.co.uk sell?

Raglanstoveshop.co.uk specializes in selling both wood-burning and multi-fuel stoves from well-known manufacturers such as Jotul, Stovax, Parkray, and Franco Belge.

They also stock stoves from Scandinavian countries, North America, and the UK.

Does Raglanstoveshop.co.uk offer installation services?

Yes, Raglanstoveshop.co.uk can provide HETAS registered fitting for your new stove.

This ensures that the installation is carried out safely and meets all relevant building regulations. Happybee.nl Reviews

Where is Raglanstoveshop.co.uk located?

Raglanstoveshop.co.uk is located at Raglan Garden Centre, Bryngwyn, Raglan, Monmouthshire NP15 2BH, in South Wales. They have a large showroom at this address.

Can I see the stoves in person before buying?

Yes, Raglanstoveshop.co.uk has a large showroom where you can view a wide selection of wood-burning and multi-fuel stoves on display from various manufacturers.

Does Raglanstoveshop.co.uk offer a price match?

Yes, they encourage customers to share the best price they have found for a stove from another retailer, and they will tell you their price, implying a competitive pricing policy.

How long has Raglanstoveshop.co.uk been in business?

Raglan Stove Shop has been trading for over 35 years, having been co-founded in 1976 by Peter Hillebrand.

Are there customer reviews available for Raglanstoveshop.co.uk?

Yes, the website features client reviews from the Freeindex website, showing an average rating of 4.8 out of 5 stars based on 22 reviews. Eroguide.dk Reviews

What are HETAS registered fitting services?

HETAS is the official body that approves solid fuel domestic heating appliances, fuels, and services in the UK.

A HETAS registered installer is certified to install stoves safely and in compliance with building regulations.

Does Raglanstoveshop.co.uk sell accessories for stoves?

Yes, they stock a wide range of useful and innovative products to help with both fitting and accompanying the stove in your home.

Do they sell firewood and logs?

Yes, Raglanstoveshop.co.uk lists “Firewood & Logs” in their menu, indicating that they likely offer services related to the supply of fuel for stoves.

What is the importance of seasoned wood for stoves?

Seasoned wood, dried to below 20% moisture content, burns more efficiently, produces more heat, and significantly reduces smoke, tar, and creosote buildup, which helps prevent chimney fires and air pollution. Whyshy.co Reviews

Can I get a free quote from Raglanstoveshop.co.uk?

Yes, the website has a prominent “Get a Free Quote” option, suggesting you can inquire about pricing for stoves and likely installation.

What is the primary focus of Raglanstoveshop.co.uk?

Their primary focus is on providing high-quality wood-burning and multi-fuel stoves, professional HETAS registered fitting services, and associated accessories and fuel.

Do they offer services for trade customers?

Yes, their website includes a “Trade & Retail” section, indicating they cater to both individual consumers and trade professionals like builders or developers.

What types of outdoor heating do they offer?

Besides indoor stoves, Raglanstoveshop.co.uk also features a “Firepits Catalogue,” suggesting they offer outdoor fire solutions for gardens and patios.

How often should a chimney be swept for a wood-burning stove?

For wood-burning stoves, it’s generally recommended that chimneys be swept at least twice a year to remove creosote buildup and prevent blockages, as advised by organizations like the Solid Fuel Association. Patreonmalaysia.com Reviews

What should I do if I have questions about a stove?

Raglanstoveshop.co.uk encourages customers to get in touch with them using the contact details provided on their website for any questions or comments.

Is it possible to buy stoves directly online from their website?

Based on the website’s description, while they have a catalogue, it appears customers would need to contact them for quotes or visit the showroom, rather than completing direct e-commerce purchases for stoves.

What makes a stove installation safe?

A safe stove installation involves proper flue design, adequate ventilation, correct hearth construction, sufficient clearances to combustible materials, and being carried out by a HETAS registered engineer to comply with building regulations.

Do they sell spare parts for stoves?

While not explicitly stated as “spare parts,” their “Accessories” section suggests they provide various useful and innovative products related to fitting and accompanying stoves, which may include some minor replaceable components or maintenance items.

For specific spare parts, it’s best to inquire directly.

Raglanstoveshop.co.uk Reviews