RateMyService Buying Guide

Thinking about getting RateMyService? Here’s a quick guide to help you make an informed decision.

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1. Understand Your Needs

• What’s your main goal? Are you primarily looking to boost your 5-star online reviews? Or do you need a full-fledged customer service and feedback suite? RateMyService excels at the former.
• How do you interact with customers? If email is a primary communication channel for your sales, support, or reservation teams, RateMyService’s email signature widget will be highly effective. If you have a physical location, the QR code feature is a bonus.
• What’s your team size? RateMyService offers different tiers based on the number of staff members, so consider how many agents will be using the system.
• Are you an agency? If you plan to offer review management as a service to clients, the white-label and CNAME options are crucial.

2. Consider the Pricing Model

• Lifetime Deal vs. Subscription: Keep an eye out for AppSumo lifetime deals. These offer significant savings over recurring monthly subscriptions. If a lifetime deal is available, it’s often the most cost-effective way to get RateMyService.
• Tier Levels: Understand what each tier offers in terms of staff members, features (like white-labeling), and review capacity. Make sure the tier you choose aligns with your current and projected needs.

3. Check Compatibility

• Email Clients: RateMyService works seamlessly with popular email providers like Gmail and Outlook (Office 365). If you use another CRM or email service, ensure it supports HTML signatures for easy integration.
• Review Platforms: Make sure it integrates with the specific review platforms where you want to gather reviews (e.g., Google My Business, Trustpilot, Yelp, Facebook).

4. Evaluate the Features

• Customization: If branding is important to you, the ability to customize surveys with your own look and feel is a big plus.
• Feedback Funnel: The ability to route negative feedback internally and positive feedback externally is a core strength for reputation management.
• Reporting: A clear dashboard with reporting features will help you track performance and make data-driven decisions.
• Multilingual Support: If you have an international or diverse customer base, support for multiple languages is a valuable feature.

5. Read Reviews and Watch Demos

• AppSumo Reviews: Check the reviews on AppSumo for real-world experiences and insights into how the software performs. Users often share their pros and cons there.
• YouTube Demos: Watch video tutorials and demos to see RateMyService in action and get a clearer picture of its user interface and workflow.

6. Take Advantage of the Guarantee

• RateMyService often comes with a 60-day money-back guarantee, especially through AppSumo. This allows you to try it out risk-free and see if it’s the right fit for your business before committing long-term.

By following these steps, you’ll be well-equipped to decide if RateMyService is the right tool to help you gather customer feedback and boost your online reputation.

Read more about RateMyService Review:
RateMyService Review & First Look
RateMyService Features
RateMyService Pros & Cons
Is RateMyService Legit?
How Does RateMyService Work?
RateMyService Pricing
RateMyService Dashboard Overview
RateMyService Customer Support Review
RateMyService vs. Competitors