Based on looking at the website, Reflectwindow.com appears to be a legitimate online retailer specializing in commercial and residential window and door parts, accessories, and replacement hardware.
They offer a wide range of products from brands like Truth Hardware and Kawneer, catering to both DIY enthusiasts and professionals seeking specific components for repairs or upgrades.
The site emphasizes its long-standing presence in the Edmonton area since 1985, suggesting a well-established operation in the physical world that has expanded its reach online.
The platform seems designed to help users find obscure or hard-to-source parts, a common challenge in window and door maintenance.
Their emphasis on a broad selection and assistance in finding specific items suggests a customer-centric approach.
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For anyone needing to replace a broken hinge, a worn-out weatherstrip, or an outdated lock, Reflectwindow.com aims to be a comprehensive resource.
The site’s focus on essential home and commercial maintenance aligns well with practical needs, providing a service that promotes durability and upkeep of existing structures, which is a sensible approach in managing resources and reducing waste.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Reflectwindow.com Review & First Look
Upon an initial visit, Reflectwindow.com presents itself as a dedicated online store for window and door components.
The homepage is clean, organized, and immediately highlights its core offerings: “commercial and residential window and door parts, accessories, and replacement hardware.” This clear value proposition helps users quickly understand if the site caters to their needs.
Website Navigation and User Experience
The navigation is straightforward, with clear categories for “Window & Door Hardware,” “Supplies,” and “Tools.” A prominent search bar and a “Can’t find the part you’re looking for? Click Here” button are immediately visible, indicating a focus on user assistance.
The overall layout is intuitive, making it easy to browse or directly search for specific items.
- Header Elements:
- Currency selector AUD, CAD, EUR, GBP, JPY, USD – a positive sign for international customers.
- Login/Register options.
- Shopping cart icon with item count.
- Contact phone number: 587 414-7702.
- Homepage Content:
- Showcases best-selling Truth Hardware parts with images, part numbers, and prices.
- Highlights their physical presence and services in Edmonton since 1985.
- Prominently features a newsletter signup for 10% off, a standard e-commerce incentive.
Initial Impressions of Product Range
The site displays a diverse array of products, from specific hardware like casement window hinges and security locks to more general supplies like shims and weatherstripping. Gnomonwatches.com Reviews
This breadth suggests they aim to be a one-stop shop for various window and door repair and installation needs.
For example, popular items like “Truth Hardware Casement Window Safety Limit Device” and “Kawneer Commercial Aluminum Store Front Door Weatherstripping” are visible, indicating their inventory covers both residential and commercial applications.
Reflectwindow.com Features
Reflectwindow.com offers several features designed to enhance the customer experience and streamline the process of finding and purchasing parts.
Extensive Product Catalog
The platform boasts a comprehensive catalog of window and door hardware. This isn’t just about selling a few popular items. it’s about providing specialized components.
- Brands Carried: Reflect Window & Door specifically highlights Truth Hardware and Kawneer, two significant names in the window and door industry.
- Truth Hardware: Known for a full range of hinges, handles, and operators.
- Kawneer: Specializes in commercial aluminum storefront door systems and related parts.
- Product Variety: The site lists various parts, including:
- Hinges e.g., 10″ Concealed Casement Window Hinge
- Locks e.g., Sliding Window White Security Lock
- Handles e.g., Black Folding Window Operator Crank Handle
- Weatherstripping and Astragals e.g., Kawneer Commercial Aluminum Store Front Door Weatherstripping Astragal
- Rollers e.g., Kawneer Store Front Outboard Mall Door Roller
- Installation supplies e.g., Shimstack 4-1/4″ Shims
- Sealants e.g., Mulco Supra Expert – Translucent
- Target Audience: Caters to both commercial and residential customers, expanding its market reach significantly.
“Find My Part” Assistance
A standout feature is the interactive “Find My Part” tool. Thegayfarmer.co.uk Reviews
This is crucial for a business dealing with specific, often obscure parts.
- Process: Users are prompted to click a button and provide information, including the option to upload a photo of the part they are looking for. This leverages visual identification, which is highly effective for hardware.
- Benefit: This service can save customers a tremendous amount of time and frustration, especially when dealing with older windows or doors where part numbers might be missing or discontinued. It transforms a potentially overwhelming search into a guided process.
- Expert Support: The website states, “Our experts can help, just click the button and provide us with some information and/or a photo of the part you are looking for.” This indicates human assistance behind the tool, adding a layer of trust and reliability.
Local Services Edmonton Area
While primarily an e-commerce site, Reflectwindow.com also advertises its local services, grounding its online presence with a physical operation.
- Service Offerings:
- Window & Door Repair
- Replacement
- Installation Services
- Local History: “Since 1985, Reflect Window & Door has been one of the largest suppliers of commercial and residential glass, mirrors, doors, and hardware in Edmonton and surrounding areas.” This long history in a specific geographic location builds credibility and trust.
- Integration: This blend of online sales with local service options provides a holistic solution for customers who might need more than just parts – they might need professional installation or repair.
Reflectwindow.com Pros & Cons
Like any online platform, Reflectwindow.com has its strengths and potential areas for improvement.
Evaluating these points helps a potential customer make an informed decision.
Pros
Reflectwindow.com offers several compelling advantages for those seeking window and door hardware. Kissdental.co.uk Reviews
- Specialized Inventory: The most significant pro is its deep specialization. Instead of general hardware, they focus specifically on window and door parts, making them a go-to for hard-to-find items. Their inventory includes specific models and brands, which is invaluable for repairs.
- “Find My Part” Service: This personalized assistance, where customers can submit photos for expert identification, is a major differentiator. It addresses a core pain point for DIYers and professionals: identifying the correct replacement part. This feature can save hours of searching and prevent incorrect purchases.
- Established Reputation: Having been in business since 1985 as stated on their homepage, Reflect Window & Door has a long history in the physical market before its online expansion. This indicates stability, experience, and a proven track record, fostering trust among potential customers.
- Support for Major Brands: The explicit mention and showcasing of Truth Hardware and Kawneer parts indicate they stock high-quality, reputable brands, which is important for durability and compatibility.
- Clear Pricing and Part Numbers: Each product listing clearly shows the part number and price, simplifying the purchasing process and allowing for easy cross-referencing. For instance, a “Truth Hardware 10″ Concealed Casement Window Hinge – 14.75” is listed with “PART # 14.75.00.019/020” and a price of “$20.84 USD.”
- Multiple Currency Options: The ability to view prices in AUD, CAD, EUR, GBP, JPY, and USD is a convenience for international customers, indicating an effort to cater to a global audience.
Cons
While strong in many areas, there are a few potential downsides or areas that could be improved.
- Limited Online Reviews Visibility: On the website itself, customer reviews or testimonials are not prominently displayed for individual products or as a general section. This absence can make it difficult for new customers to gauge the experiences of others, which is a common expectation in e-commerce. While they might exist on external platforms, their absence on the site is a minor drawback.
- Focus on Specific Brands: While stocking major brands is a pro, if a customer needs parts from a less common or obscure manufacturer not carried by Reflectwindow.com, they might still have to look elsewhere. However, their “Find My Part” service might mitigate this by offering alternatives or identifying if they can source it.
- Shipping Information Clarity Initial View: While pricing is clear, detailed shipping policies, return processes, and warranty information might require deeper navigation. For a first-time visitor, this information isn’t immediately front and center, which could lead to a quick search for these details.
- Visuals: While products have images, some listings might benefit from more detailed views or diagrams, especially for complex parts, to help customers ensure they are selecting the exact component they need.
Reflectwindow.com Alternatives
When seeking window and door replacement parts, several other online and local options exist.
The best alternative often depends on the specific part needed, the urgency, and whether professional installation is required.
General Hardware & Home Improvement Stores
These are typically the first stop for many DIYers, offering a broad range but sometimes lacking in highly specialized parts.
- Home Depot / Lowe’s:
- Pros: Wide availability, often local stores for immediate pick-up, general hardware for common repairs. Good for basic hinges, pulls, and weatherstripping.
- Cons: Limited stock of highly specific or vintage window/door parts. Staff might not be experts in obscure hardware.
- Data: According to Statista, Home Depot’s net sales reached approximately $152.7 billion in fiscal year 2023, showcasing their massive inventory and reach. However, their focus is on mass-market items.
- Ace Hardware / True Value:
- Pros: Smaller, locally owned stores often have more knowledgeable staff and might be able to order specialized parts. Good for community-level support.
- Cons: Inventory varies significantly by location. still might not have the depth of a specialist.
Online Specialized Hardware Retailers
These platforms often mimic Reflectwindow.com’s model, focusing on specific niches within hardware. Iamyourguide.se Reviews
- Swisco.com:
- Pros: Known for an extremely extensive catalog of window, door, and screen repair parts. They also offer a “Submit Photos” feature for part identification, very similar to Reflectwindow.com. Strong customer support and detailed product diagrams.
- Cons: Can be overwhelming due to the sheer volume of products. Shipping times might vary.
- Comparison: Swisco is a direct competitor, offering similar specialized identification services and vast inventories.
- Blaine’s Window Hardware:
- Pros: Another specialist in window hardware, often cited for hard-to-find parts. Good for sash balances, operators, and various window components.
- Cons: Website interface might not be as modern as some others, and focus is narrower than general door/window parts.
- Parts for Windows & Doors:
- Pros: Straightforward website focusing solely on parts. Often has clear categories and good search functionality.
- Cons: May not have the same level of personalized “find my part” assistance as Reflectwindow.com or Swisco.
Local Window & Door Companies / Glass Shops
For complex repairs or when a specific part is needed, local professionals can be invaluable.
- Local Glass & Glazing Companies:
- Pros: Often have direct access to manufacturer parts, can identify obscure components, and provide installation services. Expertise in measurement and fitting.
- Cons: Can be more expensive than DIY. Inventory might be limited to what they commonly install or repair.
- Trend: Many local shops now have online catalogs or can provide quotes via email, blending online and offline convenience.
When choosing an alternative, consider Reflectwindow.com’s “Find My Part” service as a key advantage, especially if you’re unsure about the exact component you need.
This specialized support can prevent costly errors and save time.
How to Cancel Reflectwindow.com Subscription
Based on a review of the Reflectwindow.com homepage and common e-commerce practices, the primary “subscription” a user might have with Reflectwindow.com would be related to their newsletter or marketing email list, not a recurring product or service subscription in the traditional sense like a monthly box or software access. The website prominently features a “Sign Up for Our Newsletter to Receive 10% Off!” prompt.
If you wish to stop receiving emails from Reflectwindow.com, the process is generally straightforward and follows standard email marketing unsubscribe protocols. Finesmile.dk Reviews
Steps to Cancel Newsletter Subscription
- Locate an Email from Reflectwindow.com: Find any marketing email you’ve received from Reflect Window & Door. This could be a product announcement, a deal, or a general newsletter.
- Scroll to the Bottom of the Email: Almost all legitimate marketing emails are legally required to include an unsubscribe link at the very bottom of the message.
- Click the “Unsubscribe” Link: Look for text like “Unsubscribe,” “Manage Preferences,” “Opt-out,” or similar phrasing. Click on this link.
- Confirm Your Unsubscription if prompted: Some services will take you to a confirmation page where you might need to click “Confirm” or select a reason for unsubscribing. Follow the on-screen instructions.
- Allow Time for Processing: It may take a few days for your request to be fully processed, though typically it happens much faster. You might receive one or two more emails during this transition period.
What if I Can’t Find the Unsubscribe Link or Still Receive Emails?
- Check Spam/Junk Folder: Ensure the emails aren’t landing in your spam folder, which might prevent you from seeing the unsubscribe link.
- Contact Customer Support: If you have trouble unsubscribing or continue to receive unwanted emails after a few days, the best course of action is to contact Reflectwindow.com’s customer support directly.
- Look for a “Contact Us” link on their website, usually in the footer.
- You can likely use the phone number provided on their homepage: 587 414-7702, or an email address if available in their contact section.
- Clearly state that you wish to be removed from all marketing communications.
Important Note: Reflectwindow.com does not appear to offer any recurring paid services or physical product subscriptions based on the homepage. Therefore, there are no complex “cancellation policies” like those found with SaaS products or monthly box subscriptions. The “subscription” aspect is limited to marketing communications.
Reflectwindow.com Pricing
Based on the products displayed on the Reflectwindow.com homepage, their pricing strategy appears to be competitive for specialized window and door parts.
They list individual component prices clearly, allowing customers to understand the cost per unit.
Examples of Product Pricing
The homepage showcases several best-selling items with their USD prices, giving a good indication of the general price range for specific hardware components.
- Kawneer Commercial Aluminum Store Front Door Weatherstripping Astragal – 1/2″ x 7/16″ PART # WGR-184: $155.24 USD
- Note: This is a commercial-grade item, which typically commands higher prices due to material and design for heavy use.
- Sliding Window White Security Lock for Jeldwen Windows PART # SWH-688: $28.41 USD
- Note: A relatively common residential part, priced accessibly.
- Truth Window Hardware 10″ Concealed Casement Window Hinge – 14.75 PART # 14.75.00.019/020: $20.84 USD
- Note: A standard replacement part, indicating competitive pricing for basic hardware.
- Kawneer Aluminum Store Front Door Sweep With Slide Cover PART # WGR-354A: $63.60 USD
- Truth Hardware Black Folding Window Operator Crank Handle PART # 11329.02: $21.24 USD
- Truth Hardware Olympus Sliding Glass Door Locking Handle Set With 3-15/16″ Screw Holes PART # 98.02.32.101: $100.00 USD
- Truth Hardware Casement Window Safety Limit Device PART # 99.20.00.001: $22.02 USD
- Kawneer Store Front Outboard Mall Door Roller PART # CH-153: $196.97 USD
- Note: Another higher-priced commercial component, reflecting its robust design for heavy-duty applications.
- Shimstack 4-1/4″ Shims – Package of 1000 PART # SSB-112-4-1/4: $121.06 USD
- Note: Bulk pricing for common installation supplies.
- Glass Square Top Clamps – Gloss Black PART # QR-201: $27.60 USD
- Mulco Supra Expert – Translucent PART # SG-155TR: $11.78 USD
- Note: A sealant/adhesive, showing they stock consumables as well.
Factors Influencing Pricing
- Part Type and Complexity: Commercial-grade parts and more intricate mechanisms like commercial door rollers or astragals naturally cost more than simple handles or residential hinges.
- Brand: Parts from established brands like Truth Hardware and Kawneer tend to have consistent pricing across reputable distributors.
- Material and Durability: The quality of materials e.g., aluminum, brass, specialized plastics and the expected lifespan of the part contribute to its cost. Commercial parts, designed for heavy usage, often use more durable materials.
- Bulk vs. Single Item: Items like shims are sold in bulk, offering a better per-unit price when purchased in larger quantities.
Discounts and Promotions
The website immediately offers a “Sign Up for Our Newsletter to Receive 10% Off!” This is a common e-commerce incentive for first-time buyers and indicates that Reflectwindow.com uses promotional offers to attract and retain customers. Atomicwallet.io Reviews
Shipping Costs
While specific shipping costs are not detailed on the homepage, they would typically be calculated at checkout based on the order’s weight, dimensions, destination, and selected shipping speed.
Customers should always verify shipping fees before finalizing their purchase.
Overall, Reflectwindow.com’s pricing seems to be aligned with the specialized nature of its products.
They offer transparent individual product pricing, which is helpful for budgeting repairs or replacements.
Reflectwindow.com vs. Competitors
When evaluating Reflectwindow.com, it’s helpful to compare it against its key competitors in the window and door hardware market. Ascendcomponents.com Reviews
Reflectwindow.com’s Strengths in Comparison
-
Specialized Focus and Depth of Inventory:
- Reflectwindow.com: Highly specialized in window and door parts from specific brands like Truth Hardware and Kawneer. This deep focus allows them to stock hard-to-find components that general retailers don’t.
- General Retailers Home Depot, Lowe’s: Offer a broad range, but their window and door hardware section is typically limited to common sizes and styles. They rarely stock obscure or vintage parts.
- Other Specialists Swisco.com, Blaine’s: These are Reflectwindow.com’s closest direct competitors. They also boast extensive specialized inventories.
-
“Find My Part” Assistance:
- Reflectwindow.com: Their unique “Find My Part” service, which allows users to upload photos for expert identification, is a significant competitive edge. This personal touch is invaluable for customers who don’t know the exact part number.
- Swisco.com: Also offers a similar photo identification service, making them a strong rival in this aspect.
- General Retailers: No such personalized service. Customers are on their own to identify parts.
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Combination of Online Sales and Local Services:
- Reflectwindow.com: Offers both e-commerce sales and local repair/installation services in the Edmonton area. This hybrid model provides a comprehensive solution for customers who might need professional help beyond just parts.
- Online-Only Retailers: Primarily sell parts and don’t offer installation services.
- Local Service Providers: Offer installation but might have limited online inventory for direct purchase.
-
Established History and Credibility:
- Reflectwindow.com: Operating since 1985 in the physical market lends significant credibility and trust.
- Newer Online Retailers: May lack this long-standing history, requiring more effort to build trust.
Where Competitors Might Have an Edge
- Broader General Selection:
- General Retailers: While not specialized, they are a one-stop shop for an entire home renovation project, including tools, paint, and other materials beyond window and door parts.
- More Extensive Online Review Systems:
- Many large e-commerce sites and even specialized ones like Swisco often integrate customer reviews directly on product pages, providing social proof and detailed feedback from other buyers. Reflectwindow.com’s homepage does not prominently display these.
- Potentially Faster Shipping for Common Items:
- Large retailers with extensive distribution networks might offer faster shipping for commonly stocked items, though this might not apply to highly specialized parts.
Market Share and Trends
The market for home improvement and building materials is robust. In 2023, the global hardware market size was valued at USD 721.5 billion, with a significant portion attributed to residential and commercial building components. The trend is towards increasing online sales for specialized parts, as physical stores struggle to stock the vast array of components needed for older or unique installations. Reflectwindow.com is well-positioned within this niche, leveraging technology to serve a market that still largely relies on accurate part identification. Clothesleather.com Reviews
Ultimately, Reflectwindow.com’s strength lies in its niche specialization and its valuable “Find My Part” service.
For customers seeking very specific or hard-to-find window and door hardware, especially from brands like Truth Hardware and Kawneer, Reflectwindow.com presents a highly competitive and reliable option.
For general home improvement needs, broader retailers might be a more convenient first stop.
Frequently Asked Questions
Is Reflectwindow.com a legitimate website?
Yes, based on checking the website, Reflectwindow.com appears to be a legitimate online retailer specializing in window and door parts.
They state they have been in business since 1985 in Edmonton, suggesting a long-standing physical presence that has expanded online. Tfl.gov.uk Reviews
What kind of products does Reflectwindow.com sell?
Reflectwindow.com sells commercial and residential window and door parts, accessories, and replacement hardware.
This includes hinges, locks, handles, weatherstripping, rollers, shims, and sealants.
Does Reflectwindow.com offer parts from specific brands?
Yes, Reflectwindow.com prominently features and sells parts from well-known brands such as Truth Hardware and Kawneer.
How can I find a specific part on Reflectwindow.com?
You can use the search bar on their website, browse through their categories Window & Door Hardware, Supplies, Tools, or utilize their “Find My Part” service where you can submit information and photos for expert assistance.
What is the “Find My Part” service on Reflectwindow.com?
The “Find My Part” service allows customers to submit details and a photo of the window or door part they are looking for. Inlineremovals.co.uk Reviews
Reflect Window & Door’s experts then help identify the correct replacement part.
Does Reflectwindow.com ship internationally?
Based on the currency selector on their website including AUD, CAD, EUR, GBP, JPY, USD, it suggests that Reflectwindow.com is set up to cater to international customers, implying international shipping is available.
Specific shipping policies should be verified at checkout.
Can I get a discount on my first order from Reflectwindow.com?
Yes, Reflectwindow.com offers a 10% discount for signing up for their newsletter, which typically applies to first-time orders.
Does Reflectwindow.com offer installation services?
Yes, Reflect Window & Door, based in Edmonton, Canada, offers window and door repair, replacement, and installation services in the Edmonton area. This applies to their physical location. Claritymediagroup.com Reviews
How long has Reflect Window & Door been in business?
Reflect Window & Door states on their website that they have been operating since 1985.
Are the prices on Reflectwindow.com listed in USD?
Yes, the product prices displayed on the homepage are listed in USD, though other currencies are selectable via the currency switcher.
What types of commercial door parts does Reflectwindow.com carry?
They carry various commercial parts, including Kawneer commercial aluminum storefront door weatherstripping, door sweeps, and outboard mall door rollers, among others.
Is there a phone number to contact Reflectwindow.com customer service?
Yes, a phone number 587 414-7702 is prominently displayed on the Reflectwindow.com homepage for customer inquiries.
Do they sell glass panels or just hardware?
Based on the homepage text, they are suppliers of “glass, mirrors, doors, and hardware.” So, it appears they supply glass as well, beyond just hardware. Elitedriver.dk Reviews
Can I purchase in bulk from Reflectwindow.com?
Yes, some items like “Shimstack 4-1/4″ Shims” are listed for sale in packages of 1000, indicating that bulk purchases are available for certain supplies.
How do Reflectwindow.com’s prices compare to general hardware stores?
Reflectwindow.com specializes in specific window and door parts, which may have different pricing structures than general hardware stores.
For very specific or commercial parts, their pricing might be competitive due to specialization, while general stores might offer lower prices for basic, common items.
Does Reflectwindow.com have a physical store location?
Yes, Reflect Window & Door has been operating in Edmonton and surrounding areas since 1985, indicating a physical presence for their services and possibly a showroom or parts counter.
How do I unsubscribe from Reflectwindow.com emails?
You can typically unsubscribe from Reflectwindow.com’s newsletter by clicking the “Unsubscribe” link found at the bottom of any marketing email you receive from them. Gagantrends.com Reviews
What types of residential window parts are available?
Reflectwindow.com offers various residential window parts, including sliding window security locks, casement window hinges, and casement window safety limit devices.
What is the typical lead time for orders from Reflectwindow.com?
The homepage does not specify typical lead times.
This information would usually be provided during the checkout process or in their shipping policy section.
Does Reflectwindow.com offer products for older or discontinued window/door models?
While not explicitly stated, their “Find My Part” service, which relies on expert identification and photos, suggests they aim to assist customers in finding parts even for older or less common window and door models.
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