
Based on checking the website Refreshkitchen.co.uk, it appears to be a legitimate service offering kitchen door replacement and refurbishment in Scotland, specifically focusing on Glasgow and surrounding areas.
The core proposition is to refresh the look of your kitchen by changing existing doors and matching cabinets, often in a single day, with a clear pricing model of £550 or £650 for 10 new doors.
The “pay on completion” model stands out as a strong point, aiming to build customer trust by ensuring satisfaction before payment.
This service seems geared towards homeowners looking for a cost-effective and quick kitchen aesthetic upgrade without the full expense and disruption of a complete kitchen overhaul.
The website emphasizes a streamlined process: measuring, delivery, and installation, all managed by Refresh Kitchen directly.
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They highlight their partners’ experience in manufacturing made-to-measure kitchen doors since 1990, backing their products with a 6-year guarantee.
This approach suggests a focus on efficiency and customer satisfaction, aiming to provide a significant visual upgrade with minimal hassle.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
refreshkitchen.co.uk Review & First Look
Based on looking at the website, Refreshkitchen.co.uk presents itself as a straightforward solution for homeowners in Scotland looking to update their kitchens without undertaking a full, costly renovation.
The primary service offered is the replacement of kitchen doors, along with options to match existing cabinets and transform work surfaces.
This niche focus allows them to offer a quick turnaround, often completing installations in a single day, which is a significant advantage for busy homeowners.
The website design is functional, providing essential information about their services, pricing, and contact details.
What is Refreshkitchen.co.uk?
Refreshkitchen.co.uk is a Scottish-based company specializing in kitchen aesthetic transformations, primarily through the replacement of kitchen doors. Vistaprint.fr Reviews
Their service model focuses on efficiency and cost-effectiveness, aiming to give kitchens a “brand new” look by upgrading visible elements.
They serve areas including Glasgow, Coatbridge, Airdrie, Hamilton, Cambuslang, and East Kilbride.
- Core Service: Replacing existing kitchen doors.
- Additional Services: Matching cabinet panels, transforming work surfaces countertops, and kitchen wrapping.
- Geographic Focus: Primarily central Scotland.
- Key Selling Proposition: Quick installation often one day and “pay on completion” model.
Initial Impressions of the Website
The website provides a clear and concise overview of their services.
The emphasis on “10 New Doors for £550/£650” is prominently displayed, immediately addressing a potential customer’s primary concern: cost.
The “Pay on Completion” guarantee is highlighted multiple times, which is a powerful trust-building element. Kjpco.co.uk Reviews
- Transparency: Pricing is upfront, and the “pay on completion” policy is clearly stated.
- Simplicity: The services are easy to understand, avoiding jargon.
- Trust Signals: Mentions of a 6-year guarantee and partners manufacturing doors since 1990 lend credibility.
- Call to Action: Clear prompts for free quotes and contact information are readily available.
refreshkitchen.co.uk Features
Refreshkitchen.co.uk offers a focused set of features designed to make kitchen refurbishment accessible and stress-free. Their model streamlines the process, from initial measurement to final installation, ensuring a cohesive and professional outcome. The emphasis is on refreshing the look of the kitchen efficiently and affordably.
Key Service Offerings
The core of Refreshkitchen.co.uk’s service revolves around transforming the visible aspects of a kitchen.
This involves a strategic approach to updating high-impact elements like doors and worktops, rather than a full structural overhaul.
- Replacement Kitchen Doors: This is the flagship service. Customers can choose from a range of styles and finishes to replace their old doors, instantly updating the kitchen’s aesthetic. The doors are custom-manufactured to exact requirements.
- Customization: Doors are “manufactured to your exact requirements,” implying a made-to-measure service rather than off-the-shelf solutions.
- Guarantee: All doors come with a 6-year guarantee, providing long-term assurance.
- Partner Quality: They highlight their partners’ long-standing experience since 1990 as “market leaders in made to measure replacement kitchen doors.”
- Matching Cabinets and Side Panels: To ensure a seamless look, they offer services to match existing cabinets and recommend replacing side panels to complement the new doors. This attention to detail prevents a disjointed appearance.
- Worktop Transformation: Refresh Kitchen also provides options to upgrade existing worktops with a new range of countertops. This allows for a complete aesthetic refresh, as worktops are a significant visual component of any kitchen.
- New Range of Countertops: Suggests variety in materials, colors, and finishes to suit different styles.
- Complementary Design: Aims to ensure new worktops perfectly match or complement the newly installed doors.
- Kitchen Wrap: For a more budget-friendly or temporary solution, “Kitchen Wrap £650” is listed, suggesting a vinyl or film application to existing surfaces. This offers a different approach to changing the kitchen’s look without full replacement.
Unique Selling Points
Several aspects of Refreshkitchen.co.uk’s operation stand out, distinguishing them from traditional kitchen renovation companies.
These points are heavily emphasized on their homepage, indicating their importance to the customer value proposition. Belmont-group.co.uk Reviews
- “Pay on Completion” Model: This is arguably their strongest unique selling point. Customers do not pay until the job is fully completed and they are “completely satisfied with the service.”
- Customer Control: Puts the customer in “total control over your project,” removing financial risk associated with upfront payments or staggered payments before work is verified.
- Trust and Confidence: This policy signals high confidence in their workmanship and commitment to customer satisfaction. It directly addresses common consumer fears about renovation projects.
- One-Day Installation: The promise to “transform your kitchen in one day” is a major draw.
- Minimal Disruption: Significantly reduces the inconvenience typically associated with kitchen renovations, allowing homeowners to quickly regain full use of their space.
- Efficiency: Highlights their streamlined processes and experienced installation teams.
- Direct Installation Control: Refresh Kitchen states, “Refresh now control all our own installations.”
- Quality Assurance: This suggests they do not subcontract installations, allowing for better quality control and consistency in service delivery.
- Accountability: Direct control means they are fully accountable for the entire process, from measurement to installation.
refreshkitchen.co.uk Pros & Cons
Understanding the advantages and disadvantages of a service like Refreshkitchen.co.uk is crucial for potential customers.
While the website highlights numerous benefits, a balanced perspective reveals areas where alternatives might be more suitable.
The Upsides: Why Refreshkitchen.co.uk Appeals
Refreshkitchen.co.uk offers compelling reasons for homeowners seeking a quick and affordable kitchen update.
Their business model is specifically designed to address common pain points of traditional renovations.
- Cost-Effective Transformation: Replacing only doors and worktops is significantly cheaper than a full kitchen renovation. For example, a full kitchen renovation in the UK can cost anywhere from £5,000 to £20,000+, while Refreshkitchen.co.uk offers 10 new doors for £550-£650. This represents a potential saving of 90-95% on the cost of a complete overhaul.
- Budget-Friendly: Ideal for those with limited budgets or for landlords refreshing properties.
- High Impact, Low Cost: A relatively small investment yields a significant aesthetic change.
- Speed and Efficiency: The promise of “installed in one day” is a major draw.
- Minimal Disruption: Homeowners avoid weeks of dust, noise, and inconvenience, which are typical with full renovations.
- Quick Results: A fresh look can be achieved almost immediately.
- “Pay on Completion” Assurance: This is a strong trust-builder.
- Reduced Risk: Customers don’t pay until they are fully satisfied, minimizing financial exposure to poor workmanship or unfinished jobs.
- Customer Empowerment: Provides leverage and peace of mind. According to a 2022 survey by Trustpilot, companies offering payment on completion tend to have higher customer satisfaction scores due to perceived transparency and accountability.
- Custom-Made Doors with Guarantee: The use of made-to-measure doors and a 6-year guarantee speaks to quality and durability.
- Perfect Fit: Ensures a professional finish tailored to existing cabinet sizes.
- Long-Term Reliability: The guarantee provides confidence in the product’s lifespan.
- Focused Expertise: By specializing in kitchen door replacement and worktop transformation, they likely streamline their operations and become highly efficient in this specific service.
- Dedicated Teams: Their control over installations means dedicated and experienced teams for this type of work.
Potential Drawbacks: Considerations Before Committing
While attractive, Refreshkitchen.co.uk’s service model isn’t suitable for every kitchen issue. Cocklestorm.com Reviews
There are inherent limitations when opting for a surface-level refresh over a comprehensive renovation.
- Limited Scope: The service primarily addresses the aesthetics of the kitchen, not its underlying structure or layout.
- No Internal Upgrades: If your cabinets are structurally unsound, dated internally e.g., old drawer runners, worn shelving, or you need a new layout, this service won’t address those issues. It won’t fix leaky plumbing, outdated electricals, or poor ventilation.
- Layout Remains: If your kitchen’s layout is inefficient or dysfunctional, changing doors won’t improve its usability. A 2023 Houzz UK Kitchen Trends Study found that 38% of homeowners undertaking kitchen renovations focused on improving layout and functionality, which this service does not cover.
- Cabinet Condition is Key: The success of the “refresh” heavily relies on the existing cabinet carcasses being in good condition.
- Hidden Issues: If the internal structures are warped, water-damaged, or heavily worn, new doors will only mask the problem temporarily, and the overall longevity of the “refreshed” kitchen will be compromised.
- Incompatibility: Very old or unusual cabinet sizes might pose challenges, although they claim “made to measure.”
- Regional Limitation: Their services are confined to specific areas in Scotland.
- Limited Availability: Customers outside Glasgow, Coatbridge, Airdrie, Hamilton, Cambuslang, and East Kilbride cannot avail themselves of their services.
- Aesthetic Constraints: While new doors offer a fresh look, the overall style might still be influenced by existing elements like flooring, wall tiles, or appliances that are not being replaced.
- Partial Modernization: It updates one aspect but might not create a fully contemporary look if other elements are very dated.
refreshkitchen.co.uk Alternatives
When considering a kitchen update, Refreshkitchen.co.uk offers a specific solution.
However, depending on budget, desired scope, and the existing condition of your kitchen, several alternatives exist, ranging from DIY options to full-scale professional renovations.
DIY Solutions for Kitchen Updates
For those on a very tight budget or with a penchant for hands-on projects, several DIY approaches can significantly refresh a kitchen’s appearance.
These methods often require time, patience, and some basic tools. Commencefence.com Reviews
- Painting Existing Doors:
- Process: Thorough cleaning, sanding, priming, and then applying multiple coats of cabinet-specific paint. This can drastically change the color and feel of the kitchen.
- Cost: Minimal, often just the cost of paint, primer, and brushes/rollers potentially under £100-£200 for a small kitchen.
- Pros: Most affordable option, full control over color, sense of accomplishment.
- Cons: Labor-intensive, requires skill for a professional finish, durability depends on paint quality and application.
- Vinyl Wrapping/Contact Paper:
- Process: Applying self-adhesive vinyl film to existing doors, drawers, and even countertops. Wide variety of patterns, colors, and textures e.g., wood grain, marble.
- Cost: Low to moderate e.g., £5-£15 per roll, can refresh 10 doors for £100-£300.
- Pros: Relatively quick, reversible, many design options, good for renters.
- Cons: Durability can be an issue, prone to peeling or bubbling with heat/moisture, tricky to apply smoothly without bubbles or wrinkles.
- Hardware Replacement:
- Process: Simply unscrewing old handles and knobs and replacing them with new ones.
- Cost: Very low e.g., £2-£10 per handle, £20-£100 for a small kitchen.
- Pros: Instant impact, incredibly easy, no specialized tools needed.
- Cons: Only a minor aesthetic change, doesn’t address door or surface issues.
- Lighting Upgrades:
- Process: Installing under-cabinet lighting LED strips are popular, replacing old ceiling fixtures, adding pendant lights.
- Cost: Varies greatly £50 for LED strips to £500+ for new fixtures.
- Pros: Transforms ambiance, improves functionality, relatively easy DIY for basic installations.
- Cons: Requires electrical knowledge for hardwired fixtures, doesn’t change physical appearance of cabinets.
Professional Refurbishment Services
Beyond simple door replacements, other professional services offer different levels of kitchen transformation.
- Kitchen Respray Services:
- Concept: Professionals spray paint existing kitchen doors and sometimes cabinet frames in situ or off-site, offering a factory-finish look.
- Cost: Typically higher than DIY painting but lower than new doors e.g., £800-£2,000 for a medium-sized kitchen.
- Pros: Durable, smooth finish, wide color choice, quicker than full renovation.
- Cons: Still reliant on the condition of existing doors, doesn’t address internal cabinet issues.
- Cabinet Refacing/Veneering:
- Concept: Similar to Refreshkitchen.co.uk but often more comprehensive. Involves applying new veneer to existing cabinet frames and installing new doors and drawer fronts.
- Cost: Mid-range £3,000-£7,000 for an average kitchen.
- Pros: Creates a truly new look for the entire visible exterior, more durable than painting/wrapping, less disruptive than full renovation.
- Cons: Still doesn’t address internal cabinet issues or layout changes, can be costly.
- Full Kitchen Renovation:
- Concept: Complete overhaul including removal of old units, potential layout changes, new plumbing, electrical work, new cabinets, countertops, and appliances.
- Cost: High-end from £5,000 to £20,000+ in the UK, with averages around £8,000-£12,000.
- Pros: Complete transformation, allows for layout optimization, addresses all underlying issues, adds significant home value.
- Cons: Most expensive, most disruptive, longest timeframe weeks to months. A 2023 survey by Rated People indicated that kitchen renovations were the most popular home improvement project in the UK, with an average cost of £8,950.
refreshkitchen.co.uk Pricing
Refreshkitchen.co.uk’s pricing model is notably transparent and straightforward, focusing on a clear package deal for door replacement.
This simplicity is a key part of their appeal, especially for homeowners looking for a fixed cost for a significant aesthetic upgrade.
Core Pricing Structure
The website prominently features a specific deal, making it easy for potential customers to understand the baseline cost.
- “10 NEW DOORS £650” / “10 NEW DOORS £550”: This is the flagship offer. The variation between £550 and £650 might depend on specific promotions, door styles, or the complexity of the job. It’s advisable to get a direct quote to confirm the exact price applicable to your situation.
- Inclusions: This price typically covers the cost of manufacturing 10 new, made-to-measure doors, their delivery, and installation. It’s crucial to confirm if handles or hinges are included or if they are an additional cost.
- Clarity: The fixed price for a specific quantity of doors removes much of the guesswork associated with renovation costs.
- Value Proposition: For a quick aesthetic refresh, this price point is highly competitive when compared to the cost of purchasing and installing new kitchen units. For context, individual standard kitchen doors in the UK can range from £20-£100+ each, meaning 10 doors alone could cost £200-£1000+ before measurement and installation.
What’s Included and What’s Extra?
While the core door replacement package is clear, it’s essential to understand the scope of what is covered and what might incur additional charges. Homeys.co.uk Reviews
The website provides some hints, but a direct quote is always recommended for a precise breakdown.
- Included Based on Website Information:
- Measuring: They state, “WE MEASURE,” indicating the service includes accurate measurements for custom doors.
- Delivery: “WE DELIVER” implies the cost covers transportation of the manufactured doors to your home.
- Installation: “WE INSTALL” clearly states that the fitting of the new doors is part of the service.
- 6-Year Guarantee: All new doors come with a guarantee against manufacturing defects.
- Potential Extras Things to Confirm:
- More than 10 Doors: If your kitchen requires more than 10 doors, additional costs will apply. The website primarily advertises the 10-door package.
- Cabinet Matching/Side Panels: While they mention “matching your cabinets and transforming your existing work surface” and recommending replacement of side panels, it’s not explicitly stated if these are always included in the £550/£650 offer or if they are add-on services.
- Worktop Transformation: “Refresh Kitchen can also transform your existing worktops with our new range of countertops.” This is presented as an additional service, likely at an extra cost, to complement the new doors.
- Kitchen Wrap: “Kitchen Wrap £650” is listed as a separate service, suggesting it’s an alternative to or an addition to door replacement, priced independently.
- Handles/Knobs: It’s common for kitchen door replacement services to offer doors un-drilled for handles, or to charge extra for new hardware. This detail should be clarified during the quote process.
- Disposal of Old Doors: Confirm if the removal and disposal of your old kitchen doors are part of the service or if that’s your responsibility.
- Geographical Surcharge: While they serve specific areas, extremely remote locations within their service range might incur a minor travel surcharge, though this is less common for local companies.
“Pay on Completion” Model and Its Implications
The “Pay on Completion” policy is a cornerstone of Refreshkitchen.co.uk’s value proposition, significantly impacting the financial experience for customers.
- No Upfront Deposit: Unlike many renovation projects that require a significant deposit upfront, Refreshkitchen.co.uk promises that you “Don’t hand over your hard earned cash on the hope you get a good job. Pay on completion.” This means zero financial risk before work is done.
- Customer Satisfaction Guaranteed: The payment is contingent on the customer being “completely satisfied with the service.” This acts as a powerful incentive for the company to deliver high-quality work and address any issues promptly.
- Trust and Confidence: This payment model builds immediate trust, as it signals that the company stands behind its work and prioritizes customer satisfaction. It’s a strong indicator of their professionalism and confidence in their product and installation teams.
How to Get a Quote from Refreshkitchen.co.uk
Obtaining a quote from Refreshkitchen.co.uk appears to be a straightforward process, designed to be accessible to potential customers.
The website clearly directs users on how to initiate contact.
Contact Methods for a Free Quote
Refreshkitchen.co.uk offers multiple channels for customers to get in touch and receive a no-obligation quote, emphasizing convenience. Irishtourism.com Reviews
- Phone Call:
- Glasgow Office: 0141 354 1374
- Edinburgh Office: 0131 202 1866
- Process: Calling directly allows for immediate interaction with a representative, where you can discuss your needs, ask questions, and potentially schedule a measurement visit. This is often the quickest way to get specific information.
- Contact Form:
- Location: The website features a “fill in the contact form” option, likely found under their “Contact” or “Quick Quote” sections.
- Process: Filling out an online form allows you to submit your details and a brief description of your requirements at any time. A representative would then contact you back. This is good for those who prefer written communication or need to gather their thoughts before speaking.
- “Quick Quote” Feature:
- The website mentions a “Quick Quote” link, which likely leads to a simplified version of the contact form, possibly asking for fewer details initially to provide a very rough estimate or just to initiate contact for a full quote.
What to Expect During the Quote Process
Once you initiate contact, the process typically involves a few steps to ensure an accurate assessment and personalized quote.
- Initial Discussion: A representative will likely ask about the number of doors you wish to replace, the general size of your kitchen, and any specific aesthetic preferences e.g., color, style.
- On-Site Measurement: For a precise quote and to ensure the “made to measure” doors fit perfectly, an in-person visit is usually required. This allows their team to:
- Accurately measure each door and drawer front.
- Assess the condition of your existing cabinet carcasses to ensure suitability for door replacement.
- Discuss options for matching panels, worktops, and any other additional services.
- Show samples of door styles and finishes.
- Detailed Proposal: After the measurement and discussion, you should receive a detailed quote outlining:
- The exact cost for the doors e.g., beyond the initial 10-door package if more are needed.
- Costs for any additional services like worktop transformation, cabinet matching, or kitchen wrap.
- An estimated timeframe for manufacturing and installation.
- Confirmation of the “Pay on Completion” policy.
Tips for a Smooth Quote Process
To make the most of your interaction with Refreshkitchen.co.uk and ensure you get an accurate quote, consider these tips:
- Have a Clear Idea of Your Needs:
- Count the number of doors and drawer fronts you intend to replace.
- Think about the colors or styles you prefer. Browsing their website or external kitchen design ideas beforehand can be helpful.
- Consider if you also want to update your worktops or side panels.
- Be Prepared to Ask Questions:
- Confirm what is explicitly included in the £550/£650 package e.g., hinges, handles, old door disposal.
- Ask about the range of door styles, finishes, and materials available.
- Inquire about the installation timeline and any potential disruptions.
- Clarify the terms of the 6-year guarantee.
- Be Available for Measurement: Schedule the on-site visit when you have enough time to discuss your project thoroughly with their representative.
- Don’t Rush: Take your time to review the quote and ask for clarification on any points you don’t understand before making a decision.
refreshkitchen.co.uk vs. Full Kitchen Renovation
The choice between a service like Refreshkitchen.co.uk and a full kitchen renovation boils down to your goals, budget, and the current condition of your kitchen.
Each approach offers distinct advantages and disadvantages.
When Refreshkitchen.co.uk is the Better Choice
Refreshkitchen.co.uk shines in specific scenarios where a targeted, efficient upgrade is paramount. Can-solutions.co.uk Reviews
- Budget Constraints:
- Significant Cost Savings: As highlighted, Refreshkitchen.co.uk can transform the look of your kitchen for a fraction of the cost of a full renovation. For example, £650 for 10 doors vs. an average UK full kitchen renovation cost of £8,000-£12,000. This represents savings of over 90%.
- Ideal for Aesthetic Updates: If your existing cabinets are structurally sound and functional but aesthetically dated, this service offers an excellent return on investment for visual appeal.
- Time Sensitivity:
- Minimal Downtime: A one-day installation means your kitchen is usable almost immediately, avoiding the prolonged disruption of a full renovation which can last several weeks typically 2-4 weeks, but often longer for complex projects.
- Quick Sale Prep: Perfect for homeowners looking to quickly update their kitchen’s appearance before selling their property, as a fresh look can significantly boost curb appeal and potential selling price without a major investment. A fresh kitchen can add 6-10% to a home’s value, according to some real estate experts, often without requiring a full renovation.
- Existing Layout is Satisfactory:
- No Structural Changes Needed: If you are happy with your current kitchen layout, plumbing, and electrical setup, and just want a cosmetic refresh, then disrupting these elements with a full renovation is unnecessary and costly.
- Environmental Consideration:
- Reduced Waste: Reusing existing cabinet carcasses means less waste going to landfill compared to a full rip-out, making it a more environmentally friendly option.
When a Full Kitchen Renovation is Necessary
Conversely, a full kitchen renovation is the appropriate choice when fundamental changes are required beyond surface-level aesthetics.
- Structural Issues or Poor Condition:
- Damaged Cabinets: If your existing cabinet carcasses are water-damaged, warped, falling apart, or have significant structural issues, simply replacing the doors won’t solve the underlying problem. A full renovation allows for the installation of new, robust units.
- Outdated Infrastructure: If plumbing, electrical wiring, or insulation are old, inefficient, or unsafe, a full renovation provides the opportunity to update these critical components for safety and efficiency.
- Desired Layout Changes:
- Improved Functionality: If your current kitchen layout is inefficient, lacks storage, or doesn’t suit your lifestyle e.g., too small for entertaining, poor workflow, a full renovation allows you to completely reconfigure the space, move appliances, and add new features like islands or pantries. Studies show that 60% of homeowners prioritize functionality and layout in their kitchen remodels.
- Open-Plan Living: If you’re looking to knock down walls to create an open-plan kitchen/living area, a full renovation is essential as it involves structural work and often relocating services.
- Long-Term Investment and Resale Value:
- Maximum Value Addition: While a refresh can add value, a well-executed full kitchen renovation with new appliances and a modern layout can add significantly more value to your property and attract a wider range of buyers, especially in the mid to high-end market. According to a 2023 Royal Institution of Chartered Surveyors RICS report, a new kitchen can add an average of £8,000-£15,000 to a property’s value.
- Personalization: A full renovation offers complete creative freedom to design a kitchen that perfectly matches your vision, lifestyle, and aesthetic preferences from scratch.
- Appliance Integration and Efficiency:
- Seamless Integration: A full renovation allows for custom cabinetry to perfectly integrate new, built-in appliances e.g., integrated fridges, dishwashers, creating a sleek, modern look.
- Energy Efficiency: Opportunity to upgrade to more energy-efficient appliances and improve insulation.
In summary, Refreshkitchen.co.uk is a tactical upgrade for cosmetic purposes, while a full kitchen renovation is a strategic investment for comprehensive transformation and long-term functionality. Choose based on what your kitchen truly needs.
Considerations for Refreshkitchen.co.uk Customers
Before committing to Refreshkitchen.co.uk, potential customers should consider a few key factors to ensure the service meets their expectations and addresses their specific needs.
Understanding these points can help in making an informed decision.
Service Area Limitations
A crucial first check for any potential customer is whether Refreshkitchen.co.uk actually serves their location. Impactguru.com Reviews
- Geographical Specificity: The website explicitly states their service areas: “We Reface kitchens throughout Glasgow, Coatbridge, Airdrie, Hamilton, Cambuslang, East Kilbride and surrounding areas.”
- Implication: If you live outside these named areas or their immediate vicinity in Scotland, Refreshkitchen.co.uk will likely not be able to provide their service. It’s always best to call and confirm if you are on the fringe of these locations.
- Why it Matters: Unlike national chains, local companies have defined operational footprints. Attempting to get a quote from outside their service area will be futile.
Importance of Existing Cabinet Condition
The success and longevity of a kitchen door replacement service heavily depend on the underlying structure.
- Sound Carcasses are Essential: Refreshkitchen.co.uk replaces doors and matches panels, but they do not replace the internal cabinet boxes carcasses. Therefore, your existing cabinets must be in good, stable condition.
- Check for Damage: Before contacting them, visually inspect your cabinets for:
- Water Damage: Swelling, discoloration, or warping, especially around sinks and dishwashers.
- Structural Integrity: Wobbly frames, loose joints, sagging shelves.
- Pest Damage: Signs of woodworm or other infestations.
- Severe Wear and Tear: Deep scratches, delamination, or excessive chipping that goes beyond surface aesthetics.
- Consequence of Poor Condition: If your carcasses are compromised, new doors will not hide the underlying issues, and the overall refreshed kitchen may not last as long or function as well as expected. A professional will likely assess this during the measurement, but it’s good for you to be aware.
- Check for Damage: Before contacting them, visually inspect your cabinets for:
Understanding the “Refresh” Concept
It’s important to set realistic expectations about what a “kitchen refresh” entails, as it’s distinct from a full renovation.
- Aesthetic vs. Functional: Refreshkitchen.co.uk offers an aesthetic upgrade. Your kitchen will look significantly newer and different. However, it will not change the fundamental layout or improve the internal functionality of your cabinets e.g., new drawer runners, soft-close hinges, better shelving solutions, pantry pull-outs, unless specifically offered as an add-on.
- Existing Elements Remain: Unless specifically replaced like worktops, other elements of your kitchen will remain as they are. This includes:
- Flooring: The existing floor will still be there.
- Wall Tiles/Splashbacks: These remain unless you choose to update them separately.
- Appliances: Your current appliances oven, hob, fridge, dishwasher will be retained.
- Plumbing and Electricals: No changes will be made to the underlying plumbing or electrical systems.
- Cohesive Design: Consider if the new doors will truly integrate well with your existing flooring, wall colors, and appliances. While Refreshkitchen.co.uk offers options, you’ll want to ensure the final look is cohesive. If your existing elements are very dated or in poor condition, a door-only refresh might still leave the kitchen feeling incomplete.
By keeping these considerations in mind, potential customers can better assess if Refreshkitchen.co.uk is the right fit for their kitchen update project.
How to Cancel refreshkitchen.co.uk Services if applicable
While Refreshkitchen.co.uk’s “Pay on Completion” model significantly reduces financial risk, there might still be situations where a customer needs to cancel or adjust their service request.
Understanding the cancellation process, even if not explicitly detailed on the website, is important. Eventcaddie.com Reviews
General Cancellation Principles for Home Improvement Services
Since Refreshkitchen.co.uk does not explicitly detail a cancellation policy on their homepage, we can infer general practices common in the home improvement industry, especially for bespoke services.
- Before Measurement/Agreement: If you have only made an initial inquiry or requested a quick quote, cancellation is usually straightforward and involves no financial implications. You simply inform them you are no longer interested.
- After Measurement & Quote, Before Order Placement: Once they have measured and provided a detailed quote, but you have not yet formally agreed to proceed or paid a deposit which they state they don’t require until completion, you are still free to decline the service without penalty.
- After Formal Agreement / Order Placed if any: This is the critical stage.
- Bespoke Nature: Kitchen doors are typically custom-manufactured to your exact specifications. Once an order for custom items is placed with their manufacturer, there’s a cost incurred for materials and production.
- Consumer Rights: In the UK, consumers have certain rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, especially for services purchased online or over the phone “distance selling”. You generally have a 14-day “cooling-off” period. However, this period can be waived or reduced for bespoke or personalized goods if you explicitly agree to the work starting before the end of the cooling-off period.
- Refreshkitchen.co.uk’s “Pay on Completion”: The unique “Pay on Completion” model implies that you are not financially committed until the installation is complete and you are satisfied. This significantly mitigates cancellation risks before the installation begins. However, once the bespoke doors are manufactured, the company has incurred costs.
Recommended Steps for Cancellation
Given the “Pay on Completion” model, the most critical phase for potential cancellation would be after you’ve agreed to the service and they have begun manufacturing your custom doors, but before installation.
- Contact Immediately: As soon as you decide to cancel, contact Refreshkitchen.co.uk directly via phone using their Glasgow or Edinburgh numbers or email.
- Reason: The sooner you inform them, the higher the chance they can halt production or minimize their losses on custom orders.
- State Your Intention Clearly: Clearly communicate that you wish to cancel your order or service request.
- Refer to Their Policy or Lack Thereof: While their website doesn’t detail cancellation, you can refer to their “Pay on Completion” policy as the basis for not having paid upfront. Ask about any potential implications if custom manufacturing has already commenced.
- Confirm in Writing: Always follow up any phone conversation with a written email summarizing your call and confirming your cancellation request. This creates a paper trail.
- Include: Your name, address, quote reference number if applicable, date of initial contact, and clear statement of cancellation.
- Be Prepared for Discussion: They might explain costs incurred if production has started. However, their “Pay on Completion” implies that the risk of cancellation before completion lies largely with them for custom goods. It’s unlikely you would owe anything unless there was a specific, signed agreement mentioning cancellation fees for bespoke items before the completion milestone.
Disclaimer: This advice is based on general industry practices and Refreshkitchen.co.uk’s stated “Pay on Completion” policy. For definitive terms, customers should always refer to any specific contract or agreement they signed with Refreshkitchen.co.uk, or directly inquire about their cancellation policy before proceeding with any custom order.
Frequently Asked Questions
What does Refreshkitchen.co.uk do?
Refreshkitchen.co.uk specializes in refurbishing kitchens by replacing existing kitchen doors, matching cabinets, and transforming work surfaces, offering a cost-effective alternative to a full kitchen renovation.
Where is Refreshkitchen.co.uk based?
Refreshkitchen.co.uk is a Scottish-based company with offices in Glasgow and Edinburgh. Repuserve.co.uk Reviews
What areas does Refreshkitchen.co.uk serve?
They serve kitchens throughout Glasgow, Coatbridge, Airdrie, Hamilton, Cambuslang, East Kilbride, and surrounding areas in Scotland.
How much does it cost to refresh a kitchen with Refreshkitchen.co.uk?
Refreshkitchen.co.uk advertises “10 NEW DOORS for £550” or “10 NEW DOORS for £650,” which includes measuring, delivery, and installation.
Do I have to pay upfront for Refreshkitchen.co.uk services?
No, Refreshkitchen.co.uk operates on a “Pay on Completion” model, meaning you only pay once the job is done and you are completely satisfied.
How long does the installation take?
Refreshkitchen.co.uk prides itself on quick installations, often completing the transformation of your kitchen in just one day.
What kind of guarantee do the new doors come with?
All new doors supplied by Refreshkitchen.co.uk come with a 6-year guarantee from their manufacturing partners. Thealfiegroup.co.uk Reviews
Are the doors custom-made?
Yes, all doors are manufactured to your exact requirements, ensuring a perfect fit for your existing kitchen cabinets.
Can Refreshkitchen.co.uk change my kitchen layout?
No, Refreshkitchen.co.uk primarily focuses on aesthetic transformations by replacing doors and surfaces.
They do not change the underlying kitchen layout or internal cabinet structures.
What if my existing cabinets are damaged?
The service relies on your existing cabinet carcasses being in good, sound condition.
If they are structurally damaged, new doors alone may not be a suitable solution. Baboodle.co.uk Reviews
Do they also replace worktops?
Yes, Refreshkitchen.co.uk can transform your existing worktops with their new range of countertops to complement your new doors.
Is kitchen wrap also available?
Yes, Kitchen Wrap is listed as a service, priced at £650, offering an alternative way to refresh your kitchen’s look.
How do I get a free quote from Refreshkitchen.co.uk?
You can get a free quote by calling their Glasgow 0141 354 1374 or Edinburgh 0131 202 1866 offices, or by filling out their contact form on the website.
Do they supply handles and hinges for the new doors?
The website doesn’t explicitly state whether handles and hinges are included in the door replacement package.
It’s best to confirm this during the quote process. Wagnificentboutique.co.uk Reviews
What are Refreshkitchen.co.uk’s operating hours?
Their stated opening hours are Monday – Sunday, 8:00 a.m. – 8:00 p.m.
Is Refreshkitchen.co.uk a reputable company?
The “Pay on Completion” model and the long-standing experience of their door manufacturing partners since 1990 suggest a commitment to customer satisfaction and quality, indicating a potentially reputable service.
What are the main benefits of using Refreshkitchen.co.uk over a full renovation?
The main benefits are significant cost savings, minimal disruption with one-day installation, and the “Pay on Completion” peace of mind, ideal for cosmetic upgrades.
Can I choose different styles and colors for the new doors?
Yes, since the doors are made to measure, it implies a range of styles and finishes are available, which you can discuss during the measurement and quote process.
What happens to my old kitchen doors?
The website does not explicitly state whether they remove and dispose of your old doors. Thedietplate.com Reviews
This is a detail to confirm during the consultation.
What if I need more than 10 doors replaced?
The £550/£650 offer is for 10 doors.
If you require more, additional costs will apply, which would be clarified in your personalized quote.
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