remitly.com FAQ

What is remitly.com?

remitly.com is an international money transfer service that allows individuals to send money online from countries like the United States to over 170 countries and territories worldwide, offering various delivery options such as bank deposits, cash pickups, and mobile wallet transfers.

Is remitly.com legit?

Yes, remitly.com is a legitimate and regulated international money transfer service.

It is a publicly traded company on NASDAQ (RELY), licensed in all operating jurisdictions (e.g., FinCEN in the US, FCA in the UK), and has a strong track record and positive customer reviews.

How do I sign in to my remitly.com account?

To sign in, visit the remitly.com website or open the Remitly app, then click the “Log in” button typically found in the top right corner. Vevor.com Trustpilot Reviews Overview

Enter your registered email address and password to access your account.

How do I check remitly.com reviews?

You can check remitly.com reviews on reputable platforms such as Trustpilot, the Apple App Store, and Google Play Store.

Remitly generally holds high ratings, often above 4.5 out of 5 stars, based on hundreds of thousands of customer testimonials.

Is the remitly.com app reliable?

Yes, the remitly.com app is considered reliable, with high user ratings on both iOS and Android platforms.

It offers the same features as the website, including sending money, tracking transfers, and accessing customer support, all designed for a seamless mobile experience. Remitly.com Features

Can I track my transfer on remitly.com?

Yes, you can easily track your Remitly transfers in real-time through both the remitly.com website and the mobile app.

You will receive notifications via email, SMS, or push notifications as your transfer progresses through its stages.

What are the fees on remitly.com?

The fees on remitly.com vary depending on the amount you send, the payment method you choose (debit card, bank account, credit card), and the delivery option for your recipient.

Remitly displays all fees and the exact amount your recipient will receive upfront before you confirm the transfer.

What exchange rates does remitly.com offer?

Remitly.com offers competitive exchange rates that are updated frequently. Vevor.com Customer Support Review

While they include a small markup over the interbank rate to cover operational costs, their rates are generally favorable compared to traditional banks.

They also often provide special promotional rates for first-time customers.

How long does a remitly.com transfer take?

The delivery speed of a Remitly transfer depends on the payment method and delivery option.

Express transfers funded by debit cards to cash pickup or mobile wallets can often be completed in minutes.

Bank transfers (ACH) usually take 3-5 business days. Is vevor.com a Scam?

What delivery options does Remitly.com offer?

Remitly.com offers multiple delivery options, including direct bank account deposits, cash pickup at thousands of agent locations, mobile wallet transfers, home delivery in select areas, and direct deposits to debit cards, depending on the recipient’s country.

Is remitly.com safe for my personal information?

Yes, remitly.com uses industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial information.

They also implement strong fraud prevention systems and adhere to strict regulatory compliance (KYC/AML) to safeguard user data.

Can I use a credit card on remitly.com?

Yes, remitly.com accepts credit card payments. However, for Muslim users, it is strongly advised to avoid using credit cards due to the potential for Riba (interest) if the balance is not paid in full. Debit card or bank account transfers are Islamically permissible alternatives.

How do I contact remitly.com customer service?

You can contact remitly.com customer service through their comprehensive online Help Center, via phone support, or through their live chat feature available on their website and mobile app. How Does vevor.com Work?

What are the sending limits on remitly.com?

Sending limits on remitly.com vary based on your sending country, your identity verification level, and the recipient’s country.

For example, from the United States, initial limits might be lower, increasing up to $25,000 per transfer with full identity verification.

Can I cancel a remitly.com transfer?

You can cancel a remitly.com transfer if the funds have not yet been delivered or picked up by the recipient.

You can usually initiate a cancellation through your account on their website or app.

If successful, a refund will be processed within several business days. ifixit.com Laptop & Computer Repair

What is the Remitly on-time delivery guarantee?

The Remitly on-time delivery guarantee promises that your money transfer will be delivered on time.

If it isn’t, Remitly states they will refund your transfer fees.

This provides an assurance of their service reliability.

Does remitly.com have a blog?

Yes, remitly.com has an official blog called “Beyond Borders: The Official Remitly Blog.” It features articles on topics related to international finance, immigration, and general advice for people sending money abroad.

What countries can I send money to with Remitly.com?

You can send money to over 170 countries and territories worldwide with Remitly.com, including popular destinations like India, Mexico, the Philippines, Pakistan, and numerous countries in Africa and Latin America. Vevor.com Features

How do I receive money from Remitly?

Recipients can receive money from Remitly via various methods, depending on their location, including direct bank account deposit, cash pickup at local agent locations, mobile money wallet transfers, or even home delivery in some areas. The sender chooses the method.

How do I increase my sending limit on remitly.com?

To increase your sending limit on remitly.com, you typically need to complete additional identity verification steps.

This involves providing more documentation, such as government-issued IDs, proof of address, and possibly information about the source of funds, as required by regulatory compliance.

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