Rhinoinstalls.co.uk Reviews

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Based on checking the website, Rhinoinstalls.co.uk appears to be a legitimate family business specializing in fitting accessories for motorhomes, campervans, and caravans, with over 25 years of experience in the leisure industry.

They offer a wide range of products and installation services, emphasizing customer satisfaction as their core ethos.

Their services include everything from electrical and power solutions to security systems, heating, and satellite installations, featuring well-known brands in the leisure vehicle market.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Rhinoinstalls.co.uk Review & First Look

Upon a first glance at Rhinoinstalls.co.uk, it’s clear they are deeply entrenched in the motorhome and caravan accessory fitting sector.

The website presents a straightforward and functional layout, prioritizing access to their services and product categories.

For anyone owning a leisure vehicle, this site immediately signals a one-stop shop for upgrades, repairs, and installations.

Initial Impressions and User Experience

The website’s design is clean and navigation is intuitive.

The main menu prominently features essential links such as “Home,” “Products,” “Campervans,” “About,” and “Contact,” making it easy to find relevant information. Dalfilo.com Reviews

  • Clarity: The site clearly states its purpose: fitting motorhome, campervan, and caravan accessories.
  • Professionalism: Despite a somewhat dated aesthetic, the detailed service descriptions and brand mentions lend an air of professionalism.
  • Ease of Navigation: Categories like “Electrical, Batteries & Power,” “TV, Satellite & Internet,” and “Safety & Security” are well-organized, allowing users to quickly drill down to their specific needs.
  • Contact Information: Prominent display of email and telephone number 01772 335 222 ensures easy communication.

Company Background and Expertise

Rhino Installs prides itself on being a family business with a long-standing history. They highlight:

  • 25+ years of specialist experience: This is a significant indicator of their deep understanding of the market and technical aspects.
  • 60+ years of combined staff knowledge: This suggests a robust internal knowledge base, crucial for handling complex installations and troubleshooting.
  • AWS fitting centre: Being an Approved Workshop Scheme AWS center in Bamber Bridge, near Preston, Lancashire, UK, adds a layer of credibility and adherence to industry standards. This certification is often a mark of quality and reliability in the leisure vehicle repair sector.

Rhinoinstalls.co.uk Products and Services

Rhinoinstalls.co.uk offers a comprehensive suite of products and services tailored for motorhome, campervan, and caravan owners.

Their offerings span various critical areas, from basic utilities to advanced comfort and security systems.

Extensive Product Range

They stock and install products from a wide array of leading manufacturers, ensuring customers have access to high-quality and reliable equipment.

  • Power Solutions: This includes solar panels PV Logic Ridged Mono, Truma Solar Panels, lithium batteries, Victron power products, and generators Dometic Generators, crucial for off-grid living.
  • Climate Control: They offer air conditioning units Truma Air Conditioning, heating systems Truma Heating, Whale Heating systems, and ventilation solutions Thule Vent Motorised, 12V Maxxair Air Fans.
  • Security & Safety: Their range features security locks Fiamma & Thule Security Locks, alarm systems Toad Alarm, tracking devices Smartrack Trackers, Smartrack Caravan Protector Tracker, and reversing cameras Parksafe 7″ Clip On Mirror Monitor.
  • Connectivity & Entertainment: This includes satellite systems Oyster Satellite Systems, SAT-FI Satellite Domes, Maxview Satellite Domes, internet solutions Oyster Internet Satellite, Maxview WiFi Aerials, and TVs Avtex TV’s, Status TV Aerials.
  • Exterior & Levelling: Products like awnings Fiamma & Thule Awnings, bike racks Fiamma & Thule Bike Racks, Memo Bike Racks, roof racks Fiamma & Thule Roof Racks & Rails, towbars Memo Motorhome Towbars, PCT Motorhome Towbar, and levelling systems E&P Hydraulic Caravan Levelling, TESA !2v Motorhome Levelling, VB Full Air suspension, VB Semi-air suspension are also available.
  • Gas & Water Systems: They provide refillable gas cylinders Gaslow Refillable Gas Cylinders, Gastore – 25ltr Under slung Refillable Gas Tanks and other sanitation equipment.
  • Interior Upgrades: This includes items like Remi Blinds for cab doors.

Professional Fitting Services

Beyond just selling products, Rhino Installs emphasizes their professional fitting service, which is a key differentiator. They highlight: Hardsoftcomputers.co.uk Reviews

  • Dedicated Service Centre/Workshop: All installations are carried out at their AWS fitting centre, ensuring quality and adherence to industry standards.
  • Expertise in Major Brands: Their ability to install products from brands like Fiamma, Thule, Truma, Victron, and Oyster suggests specialized training and experience.
  • Comprehensive Service: They handle everything from simple accessory installations to complex system integrations, reducing the need for customers to seek multiple providers.

Tailored Solutions

The website encourages direct communication, indicating a willingness to discuss individual needs and provide bespoke solutions.

This personalized approach is often highly valued by customers with specific requirements for their leisure vehicles.

  • Consultation: “Contact us today to chat about your needs.” This invites customers to discuss their specific requirements rather than just picking from a catalog.
  • Custom Builds: While not explicitly stated, the breadth of products and services implies they can handle custom setups for various vehicle types and owner preferences.

Rhinoinstalls.co.uk Pros & Cons

When evaluating Rhinoinstalls.co.uk, it’s important to weigh its strengths against areas that might need improvement.

For those considering their services, a clear understanding of both is crucial.

The Upsides: What Rhino Installs Does Well

Rhino Installs presents several compelling reasons why a leisure vehicle owner might choose their services. Onceuponatuesday.co.uk Reviews

  • Deep Industry Experience: With over 25 years in the motorhome, campervan, and caravan accessory fitting business, and a combined staff knowledge exceeding 60 years, they bring a wealth of expertise. This kind of longevity in a specialized field is invaluable.
    • Benefit: Customers can expect knowledgeable advice, efficient installations, and reliable problem-solving. This reduces the risk of incorrect fittings or incompatible components.
    • Data Point: Longevity in business often correlates with higher customer satisfaction due to refined processes and experienced staff. According to a 2022 survey by the UK’s Federation of Small Businesses, businesses operating for over 10 years reported a 15% higher rate of customer retention compared to new ventures.
  • Comprehensive Service Offering: They don’t just sell parts. they also provide professional installation at their AWS fitting centre. This “supply and fit” model simplifies the process for customers.
    • Benefit: Convenience for the customer, as they don’t need to source parts from one place and find an installer in another. It also ensures compatibility and proper installation by experts.
    • Example: Imagine needing a new solar panel. Instead of buying it online and then finding a qualified electrician, Rhino Installs handles both the product provision and the complex electrical installation.
  • Wide Range of Quality Brands: They partner with leading manufacturers like Fiamma, Thule, Truma, Victron, and Oyster. This indicates a commitment to offering durable and reputable products.
    • Benefit: Access to industry-standard, high-performance accessories that are known for reliability. This minimizes future issues and maximizes the value of the investment.
    • List of Key Brands Mentioned:
      • Fiamma
      • Thule
      • Memo
      • BR
      • Truma
      • PV Logic
      • VB Air Suspension
      • E&P
      • Oyster
      • Maxview
      • SAT-FI
      • Caratank
      • GAS-IT
      • CBE
      • Sterling
      • Remis
      • Maxxair
      • Avtex
      • Gaslow
      • Dometic
      • Propex
      • Whale
      • Victron
  • Strong Emphasis on Customer Satisfaction: The website explicitly states their ethos is “100% Customer Satisfaction” and “5 Star Rating,” inviting customers to read and post reviews on platforms like Trustpilot.
    • Benefit: This focus suggests they prioritize customer feedback and are confident in their service quality. It encourages transparency.
    • Evidence: The dedicated “Happy Customers” and “Our Reviews & Testimonials” sections reinforce this commitment.
  • Physical Location & Workshop: Operating from a dedicated fitting centre in Bamber Bridge, near Preston, Lancashire, provides a tangible point of contact and ensures professional workshop conditions for installations.
    • Benefit: Customers can visit, discuss their needs face-to-face, and have installations performed in a controlled, equipped environment, rather than relying on mobile services that might lack certain tools or facilities.

The Downsides: Areas for Potential Improvement

While Rhino Installs has many strengths, a few aspects could be enhanced to improve the overall customer experience and online presence.

  • Website Modernization: The website’s design, while functional, feels a bit dated. A more modern interface could enhance user engagement and trust.
    • Impact: A dated appearance can sometimes lead to perceptions of a less dynamic or forward-thinking business, even if the service quality is high. A sleek design could improve first impressions.
    • Recommendation: Investing in a contemporary, mobile-responsive design would significantly uplift the user experience, particularly as a large percentage of web traffic now originates from mobile devices over 50% globally, according to Statista 2023 data.
  • Limited Online Transparency of Pricing: While products are listed with prices, the cost of the fitting service isn’t immediately clear online. Customers need to contact them for quotes.
    • Impact: For some users, not having upfront pricing for services can be a deterrent, leading them to seek out competitors who offer clearer cost breakdowns.
    • Suggestion: Offering estimated service costs or a clearer process for obtaining quotes could reduce friction.
  • Absence of Direct Online Booking: There’s no direct online booking system for installations or service appointments. This requires manual contact phone or email.
    • Suggestion: Integrating an online booking calendar could streamline their operations and enhance customer convenience.
  • Blog Content Appears Stagnant: The “Latest Blog Posts” section shows entries from early 2020 e.g., “campervan knaus 25.04.2020,” “motorhome gaslow 26.02.2020”.
    • Impact: An inactive blog can suggest a lack of ongoing engagement with the community or up-to-date industry insights. A fresh, regularly updated blog can be a powerful SEO tool and a way to connect with potential customers by offering valuable advice and showcasing new projects.
    • Recommendation: Regularly updating the blog with new installations, product reviews, maintenance tips, and industry news would boost their online presence and demonstrate ongoing expertise.

By addressing these minor drawbacks, Rhino Installs could further solidify its position as a leading provider in the leisure vehicle accessory market.

Rhinoinstalls.co.uk Pricing

Based on the Rhinoinstalls.co.uk website, product pricing is clearly displayed for items available for purchase.

However, the pricing for their core service—the actual installation of these accessories—is not explicitly listed.

This approach is common for businesses offering custom services, as installation costs can vary widely depending on the complexity of the job, the specific vehicle type, and the time required. Uxdesigninstitute.com Reviews

Product Pricing Transparency

For individual products, Rhino Installs provides straightforward pricing, which is a significant plus for online shoppers.

  • Clear Display: Each featured product, like the “Thule Vent Motorised” £445.00 or the “PV Logic Ridged Mono x2 MHD 200watt Solar Panel Kit” £1,280.00, has its price clearly listed alongside it.
  • Currency: Prices are in GBP £, catering to their UK-based clientele.
  • Example Product Prices:
    • Thule Vent Motorised: £445.00
    • PV Logic Ridged Mono x2 MHD 200watt Solar Panel Kit 400watt system: £1,280.00
    • Parksafe 7″ Clip On Mirror Monitor With Bumper Mount Camera: £495.00
    • Remi Blinds Cab Doors Mercedes Sprinter, VW Crafter 2007 – 2018: £595.00
    • PCT Motorhome Towbar: £895.00
    • Smartrack Caravan Protector Tracker: £349.00
    • Gaslow Refillable Gas Cylinders – Single Bottle Kits: £525.00
    • Gastore – 25ltr Under slung Refillable Gas Tanks Fiat/Peugeot/Citroen: £1,035.00
    • Victron Phoenix 12v Pure-sine inverters 1200watt to 3000watt: £595.00
    • Thule Universal Lock x2: £225.00

Service Installation Costs: Inquiry-Based Model

For the installation services, Rhino Installs follows an inquiry-based pricing model.

This means customers need to contact them directly for a quote.

  • Reasoning: The complexity and time required for installing accessories can vary greatly. Factors influencing price include:
    • Type of accessory: A simple security lock might take less time than a full air conditioning unit or a hydraulic levelling system.
    • Vehicle make and model: Different motorhomes, campervans, and caravans have varying layouts and existing electrical/structural components, which can affect installation difficulty.
    • Required modifications: Some installations might necessitate significant modifications to the vehicle, adding to labor time and material costs.
    • Additional components: Whether extra wiring, brackets, or specific adapters are needed.
  • How to Get a Quote: The website encourages users to:
    • Call them: Tel: 01772 335 222
    • Email them: [email protected]
    • Use the “Contact Us” form: This allows customers to detail their specific needs for a more accurate estimate.
  • Benefits of Inquiry-Based Pricing:
    • Customization: Ensures the quote is tailored to the exact job, preventing over or undercharging.
    • Accuracy: Reduces surprises for the customer, as the quote accounts for specific vehicle and installation challenges.
    • Consultation Opportunity: Encourages direct communication, allowing the Rhino Installs team to offer expert advice and suggest the best solutions for the customer’s needs.

Considerations for Customers

While transparent product pricing is good, customers should factor in the need to obtain a separate quote for installation services.

  • Budgeting: It’s advisable for customers to contact Rhino Installs early in their planning process to get a clear understanding of the total cost product + installation.
  • Comparison: When comparing Rhino Installs to competitors, customers should ensure they are comparing “apples to apples”—i.e., comparing total installed prices rather than just product prices, especially if competitors bundle installation differently.

Overall, Rhino Installs adopts a practical pricing strategy for its services, reflecting the custom nature of accessory fitting in leisure vehicles. Oxyair.co.nz Reviews

Rhinoinstalls.co.uk Alternatives

When considering accessories and fitting services for motorhomes, campervans, or caravans in the UK, Rhino Installs is a strong contender.

However, it’s always wise to explore alternatives to ensure you’re getting the best service, price, and fit for your specific needs.

The market offers a range of providers, from general workshops to specialized fitters, and even DIY options.

General Leisure Vehicle Workshops & Service Centers

Many independent workshops across the UK offer fitting services alongside routine maintenance and repairs.

  • Pros:
    • Convenience: You might find one closer to your location.
    • Bundled Services: Can often combine fitting with a service or MOT.
  • Cons:
    • Specialization: May not have the same depth of expertise or specialized tools for complex accessory installations as a dedicated fitter.
    • Product Range: Might only fit products they source, limiting your brand choices.
  • Examples:
    • Local independent caravan/motorhome dealers: Many dealerships have their own service centers that install accessories purchased through them.
    • Approved Workshop Scheme AWS centers: Like Rhino Installs, many other AWS centers exist across the UK, offering certified repair and service work. You can find these via the AWS website.

Specialized Accessory Installers

Some businesses focus primarily on specific types of installations, similar to Rhino Installs but potentially with a narrower focus e.g., just solar, just air suspension. Thedirectmailcompany.co.uk Reviews

*   High Expertise: Often have unparalleled knowledge in their niche.
*   Latest Technology: More likely to be up-to-date with the newest products and installation techniques in their specialty.
*   Limited Scope: If you need multiple different types of installations, you might have to visit several specialists.
*   Geographic Spread: May not be available in all regions.
*   Vanbitz Somerset: Known for security systems for motorhomes and caravans.
*   VB Air Suspension Dealers: Many garages are certified installers for VB Air Suspension, specializing in suspension upgrades.
*   Solar Panel Specialists: Companies like Off-Grid Power Solutions or Mobile Solar Solutions focus on advanced solar installations.

Online Retailers with DIY or Third-Party Installation Options

Numerous online stores sell a vast range of motorhome and caravan accessories, often at competitive prices.

*   Wider Product Selection: Access to a much larger inventory of brands and products than a single fitter might stock.
*   Competitive Pricing: Often the lowest prices for products themselves.
*   Installation Responsibility: You're responsible for fitting it yourself or finding a separate installer, which can be challenging for complex items.
*   Warranty Issues: If a product is damaged during a DIY installation, the warranty might be voided.
*   Expert Advice: Less likely to receive personalized, expert advice on compatibility or best practices.
*   Outdoor Leisure Products OLP: Large online retailer selling a broad range of caravan and motorhome accessories.
*   Leisure Shop Direct: Another major online supplier of leisure vehicle parts and accessories.
*   Amazon/eBay: For generic parts or smaller accessories, though product authenticity and support can vary.

Manufacturer-Specific Dealers/Service Centers

For certain premium brands, going directly to an authorized dealer or service center might be an option.

Amazon

*   Guaranteed Compatibility: They only fit their own brand's products, ensuring perfect fit and function.
*   Brand Warranty: Often offer extended warranties or direct support for their installations.
*   Limited Choice: You're restricted to that specific brand's products.
*   Higher Cost: Can sometimes be more expensive than independent installers.
*   Fiamma Dealers/Service Centers: For exclusive Fiamma product installations.
*   Truma Authorized Service Points: For Truma heating, air conditioning, and water systems.

Choosing the Right Alternative: Key Considerations

When deciding between Rhino Installs and its alternatives, ask yourself:

  1. Complexity of Installation: For major modifications e.g., full air suspension, comprehensive solar systems, a specialist like Rhino Installs or a dedicated niche installer is often preferred. For simpler bolt-ons, a general workshop or DIY might suffice.
  2. Budget: Product costs can vary online, but professional installation adds significant value in terms of expertise and warranty. Factor in the total cost.
  3. Location & Convenience: How far are you willing to travel for a reputable installer?
  4. Warranty & Support: What level of after-sales support and warranty on both parts and labor do you require?
  5. Personalized Advice: Do you need in-depth consultation on the best solutions for your specific vehicle and usage?

Ultimately, while Rhino Installs provides a strong, experienced, and comprehensive service, exploring these alternatives allows you to make an informed decision based on your unique needs and priorities. Portfolio-display.co.uk Reviews

How to Get a Service/Installation from Rhinoinstalls.co.uk

Securing a service or installation from Rhinoinstalls.co.uk is a straightforward process focused on direct communication, ensuring your specific needs are met with tailored advice and accurate quotes.

Unlike an e-commerce transaction where you simply add to cart and checkout, their service model requires a consultative approach due to the custom nature of leisure vehicle accessory fitting.

Step 1: Initial Contact and Consultation

The first step is to reach out to Rhino Installs to discuss your requirements.

This allows them to understand your vehicle, the desired accessories, and any unique considerations.

  • By Phone: The most direct method for immediate assistance and detailed discussion.
    • Telephone: 01772 335 222
    • Benefit: You can explain your needs in real-time, ask questions, and get initial advice. This is often the quickest way to confirm if they can undertake your specific project.
  • By Email: Ideal for non-urgent inquiries, sending photos of your vehicle, or providing detailed specifications.
    • Email: [email protected]
    • Benefit: Allows for a written record of your request and their response. You can attach documents or images to help them understand the scope.
  • Through the Website Contact Form: Located under the “Contact Us” section, this form allows you to submit your inquiry directly from their site.
    • Benefit: Convenient for those who prefer to fill out a form with specific details.
    • Information to Include: Be as detailed as possible. Mention your vehicle’s make, model, and year, the specific accessory you’re interested in or the problem you want to solve, and any relevant background information.

Step 2: Receiving a Quote

Once Rhino Installs understands your needs, they will provide a comprehensive quote. Dext.com Reviews

As discussed in the pricing section, installation costs are not fixed online due to the variable nature of the work.

  • Tailored Pricing: The quote will account for:
    • The cost of the accessory itself if purchased through them.
    • The estimated labor time for installation.
    • Any additional materials or modifications required.
  • Discussion: Be prepared to discuss the quote. Ask questions if anything is unclear. This is your opportunity to ensure all aspects of the job are covered and that you understand the total cost.

Step 3: Scheduling the Installation

After accepting the quote, the next step is to book a convenient time for your installation at their fitting centre.

  • Fitting Centre Location: Their AWS fitting centre is located in Bamber Bridge near Preston, Lancashire, UK.
  • Appointment Booking: You will arrange a specific date and time for your vehicle to be brought in. It’s advisable to book well in advance, especially during peak seasons for leisure vehicle usage spring/summer.
  • Preparation: They might provide instructions on how to prepare your vehicle before bringing it in e.g., emptying water tanks, ensuring access to certain areas.

Step 4: Installation and Handover

On the scheduled date, you’ll bring your motorhome, campervan, or caravan to their workshop.

  • Professional Installation: Their experienced technicians will carry out the installation with specialist tools and expertise.
  • Quality Check: Upon completion, they will perform a quality check to ensure everything is working correctly and to industry standards.
  • Handover: You’ll typically be given a demonstration of the newly installed accessory and any necessary operational instructions. This is also an opportunity to ask any final questions and confirm your satisfaction.

Step 5: After-Sales Support

Rhino Installs emphasizes customer satisfaction, implying they offer after-sales support for the installations they perform.

  • Warranty: Inquire about warranties on both the products manufacturer’s warranty and the installation work Rhino Installs’ labor warranty.
  • Troubleshooting: If you encounter any issues after the installation, contact them directly for assistance.

By following these steps, you can effectively utilize Rhinoinstalls.co.uk’s services for your leisure vehicle accessory needs, benefiting from their specialized experience and customer-focused approach. Mjdobson.co.uk Reviews

Rhinoinstalls.co.uk vs. Competitors

When evaluating Rhinoinstalls.co.uk against its competitors, it’s essential to consider various factors beyond just price.

The leisure vehicle accessory fitting market in the UK is diverse, ranging from small independent mobile fitters to large national chains and specialized workshops.

Rhino Installs carves out a niche by combining deep experience with a dedicated workshop.

Key Differentiators of Rhinoinstalls.co.uk

Rhino Installs stands out due to several core strengths:

  • Specialized Expertise 25+ years: This level of experience in accessory fitting specifically is a significant advantage. Many general garages or caravan workshops might offer fitting, but few can boast two decades focused solely on this niche.
    • Benefit: Deeper understanding of complex installations, compatibility issues, and troubleshooting, leading to fewer errors and more efficient work.
  • AWS Approved Workshop Scheme Accreditation: Being an AWS-approved fitting centre means they adhere to strict industry standards for quality, safety, and technician competence.
    • Benefit: Provides a level of assurance and trust that mobile fitters or non-accredited workshops may not offer. It’s a hallmark of professionalism.
  • Dedicated Workshop Facility: Having a physical, well-equipped workshop Bamber Bridge, Preston allows for:
    • Controlled Environment: Installations are performed in a clean, professional setting, minimizing risks associated with outdoor or mobile work weather, limited tools.
    • Specialized Tools: Access to heavy machinery, lifts, and specific diagnostic equipment that a mobile fitter simply cannot carry.
    • Security: Vehicles are secure while undergoing work.
  • Focus on Leading Brands: Their extensive list of supported manufacturers Fiamma, Thule, Truma, Victron, Oyster, etc. indicates they work with high-quality, reliable products.
    • Benefit: Customers get access to reputable products known for their performance and durability, often with manufacturer warranties.
  • Family Business Ethos & Customer Satisfaction: The emphasis on “100% Customer Satisfaction” and building long-term relationships resonates with customers seeking a personalized and trustworthy service.

Comparison with Different Competitor Types

Let’s look at how Rhino Installs stacks up against common alternatives: Haynesford.co.uk Reviews

1. Large National Chains e.g., Halfords Autocentres – for general vehicle accessories, although less specialized for leisure vehicles

  • Rhino Installs Advantage:
    • Specialization: Rhino Installs is hyper-specialized in leisure vehicles. National chains are generalists. they won’t have the specific knowledge for intricate caravan/motorhome systems.
    • Product Range: Rhino Installs offers industry-specific brands like Fiamma and Truma, which national chains typically don’t carry or fit.
    • Workshop Standards: AWS accreditation and specialized equipment for leisure vehicles.
  • National Chain Advantage:
    • Accessibility: More locations across the UK.
    • Online Booking: Often have more advanced online booking systems.

2. Independent Mobile Fitters

*   Workshop Facilities: The ability to perform complex installations that require heavy tools, vehicle lifting, or a controlled environment.
*   AWS Accreditation: A formal seal of approval for quality and safety.
*   Stock Holding: Likely to hold more stock of common parts and accessories, reducing waiting times.
  • Mobile Fitter Advantage:
    • Convenience: Come to your home or storage location.
    • Lower Overhead: Potentially lower labor rates due to reduced overheads though this isn’t always the case for specialists.

3. General Caravan/Motorhome Dealership Service Centers

*   Focus: While dealerships service vehicles, their primary business is sales. Rhino Installs' sole focus is accessory fitting, which can lead to greater efficiency and expertise in this area.
*   Brand Agnosticism to an extent: Rhino Installs fits a wide array of brands, whereas a dealership might prioritize brands they sell.
  • Dealership Advantage:
    • One-Stop Shop: Can handle warranty repairs, servicing, and accessory fitting all under one roof, especially if you bought the vehicle from them.
    • Manufacturer Specific Knowledge: Deep knowledge of specific vehicle models they sell.

4. DIY Do-It-Yourself

*   Professional Installation & Warranty: Ensures correct fitting, preventing costly mistakes and often carrying a labor warranty.
*   Time-Saving: Saves you significant time, effort, and potential frustration.
*   Safety: Especially for electrical, gas, or heavy installations, professional fitting is crucial for safety and compliance.
  • DIY Advantage:
    • Cost Savings Product Only: You save on labor costs.
    • Learning Experience: Some enjoy the process of learning and doing it themselves.

Conclusion on Competition

Rhino Installs positions itself as a premium, specialist accessory fitter.

While they might not be the cheapest option compared to a mobile fitter or DIY, their value proposition lies in:

  • Expertise: Deep knowledge built over decades.
  • Quality Assurance: AWS accreditation and dedicated workshop.
  • Comprehensive Service: Sourcing and fitting a wide array of top-tier products.
  • Peace of Mind: Knowing the job is done correctly and safely.

For leisure vehicle owners who prioritize professional, reliable, and high-quality installations for significant upgrades or complex systems, Rhino Installs presents a compelling choice against the general market.

How to Get in Touch with Rhinoinstalls.co.uk

Connecting with Rhinoinstalls.co.uk is designed to be straightforward, offering multiple channels for inquiries, quotes, and scheduling.

Given the personalized nature of their accessory fitting services, direct communication is encouraged to ensure all specific requirements are understood and addressed. Groupbus.co.uk Reviews

Primary Contact Methods

Rhino Installs provides clear and easily accessible contact details on their website, emphasizing direct communication as the most effective way to engage with their team.

  1. Telephone:

    • Number: 01772 335 222
    • Availability: Typically during standard UK business hours.
    • Best For:
      • Urgent inquiries.
      • Detailed discussions about your vehicle and specific installation needs.
      • Getting immediate advice or clarification.
      • Booking appointments.
    • Tip: Have your vehicle’s make, model, and year, along with a clear idea of the accessory you’re interested in, ready before you call to facilitate a quicker discussion.
  2. Email:

    • Address: [email protected]
      • Non-urgent inquiries.
      • Sending detailed specifications, photos of your vehicle, or links to products you’re considering.
      • Requesting a written quote.
      • Following up on previous discussions.
    • Tip: Provide comprehensive information in your initial email to minimize back-and-forth. Clearly state what service or product you’re interested in.
  3. Website Contact Form:

    • Location: Accessible via the “Contact” link in the main menu or footer.
    • Process: Fill out the required fields name, email, phone, message.
      • General inquiries when you’re browsing the site.
      • Submitting a request for a quote without needing to switch to your email client.
    • Tip: Use the message box to elaborate on your needs. The more information you provide, the better they can understand and respond effectively.

Physical Location for Visits and Installations

For physical visits, consultations, and all installation work, you’ll need to go to their dedicated fitting centre. Goviralhost.com Reviews

  • Address: Their AWS fitting centre is located in Bamber Bridge, near Preston, Lancashire, UK.
  • Important: Always confirm opening hours and book an appointment in advance, especially for installations, as they operate by appointment to manage their workload efficiently. Unannounced visits for detailed consultations might not be possible without prior arrangement.

Social Media Limited Engagement for Direct Support

While not explicitly highlighted for direct customer service on their homepage, businesses often maintain a social media presence. Looking at typical small business practices:

  • Likely Platforms: They might have a presence on platforms like Facebook.
  • Purpose: Primarily for showcasing recent work, promotions, or general updates rather than real-time customer support for complex issues.
  • Recommendation: While you can check their social media for recent activity, it’s always best to use their direct phone or email for service inquiries, quotes, or support.

Before You Get in Touch

To ensure a smooth and efficient interaction with Rhinoinstalls.co.uk, consider having the following information ready:

  • Your Vehicle Details: Make, model, year, and any specific characteristics e.g., long wheelbase, high top.
  • Desired Accessory/Service: Be specific about what you want installed or the problem you want solved. If you have a particular product in mind e.g., “Fiamma F45 awning”, mention it.
  • Any Existing Issues: If there are existing electrical problems, space constraints, or other factors they should be aware of.
  • Your Location: To help them understand any logistical considerations.
  • Preferred Dates/Timeframes: If you have a specific deadline or travel plans, mention them.

By utilizing these contact methods effectively and providing clear information, you can ensure a productive engagement with Rhinoinstalls.co.uk for your motorhome, campervan, or caravan accessory fitting needs.

Rhinoinstalls.co.uk Customer Satisfaction & Reviews

Rhinoinstalls.co.uk places a significant emphasis on customer satisfaction, explicitly stating it as the “cornerstone” of their business and aiming for “100% Customer Satisfaction” and a “5 Star Rating.” This commitment is a strong indicator of their dedication to service quality and client relationships.

For potential customers, understanding where and how these reviews are gathered and what they typically reflect is crucial. Lifeline.com Reviews

Their Ethos: “100% Customer Satisfaction”

The website prominently features a section titled “Our Reviews & Testimonials,” where they articulate their company ethos:
“The reputation and cornerstone of Rhino Installs revolves solely around our customers being 100% satisfied with our service and the customer partnerships we build. We, after all, want our customers to come back to us for any more extras and additions in the future. Please see below ways to either read or post reviews and take this opportunity to thank all our customers for your custom. We hope we fulfilled our company ethos of “100% Customer Satisfaction”, “5 Star Rating”.”

This statement highlights:

  • Customer Retention Focus: They aim for repeat business, which is a sign of trust and satisfaction from previous clients.
  • Partnership Approach: Implies a collaborative relationship with customers rather than just a transactional one.
  • Commitment to Quality: Directly links their reputation to customer happiness and high ratings.

Where to Find Reviews

Rhino Installs actively directs customers to external platforms for unbiased feedback, which is a transparent approach.

  • Trustpilot: They specifically mention Trustpilot as a place to read or post reviews. Trustpilot is a well-known independent review platform where businesses cannot remove negative reviews, making it a reliable source of authentic customer experiences.
    • Actionable Step: For a prospective customer, searching for “Rhino Installs Trustpilot” would be the direct way to access these reviews.
    • What to look for: On Trustpilot, pay attention to the overall star rating, the number of reviews more reviews generally mean a more reliable average, and the specific details mentioned in both positive and negative feedback. Look for consistency in themes e.g., consistently praised for communication, or common complaints about scheduling.
  • On-Site Testimonials: While the website mentions “Our Reviews & Testimonials,” it doesn’t immediately display a scrollable list of testimonials on the homepage. They have a “Testimonials” link in the footer, which would likely lead to a curated collection of positive feedback.
    • Consideration: On-site testimonials, while valuable, are typically hand-picked by the business and may not represent the full spectrum of customer experiences. Always cross-reference with independent platforms.

What to Expect from Reviews General Trends in Service Businesses

Based on the nature of their business specialized service, skilled labor, high-value products, reviews for Rhino Installs are likely to focus on several key aspects:

  • Quality of Installation: This is paramount. Reviews will often detail the neatness of the work, the functionality of the installed accessory, and adherence to professional standards.
  • Technical Expertise: Customers frequently comment on the knowledge and professionalism of the technicians. Positive reviews might highlight clear explanations, problem-solving skills, and attention to detail.
  • Communication: How well the company communicates throughout the process from inquiry to completion is a common theme. Clear, timely, and responsive communication is highly valued.
  • Customer Service: The overall politeness, helpfulness, and approachability of the staff.
  • Timeliness and Efficiency: Whether the work was completed within the agreed timeframe and if appointments were kept.
  • Value for Money: While not the cheapest, customers often assess if the quality of service justifies the cost.
  • After-Sales Support: For complex installations, reviews might mention how issues or questions were handled post-installation.

The Importance of Independent Reviews

Relying on independent platforms like Trustpilot is crucial for an unbiased perspective. Alterationsboutique.co.uk Reviews

  • Authenticity: Independent platforms have verification processes to ensure reviews are from genuine customers.
  • Transparency: They allow for a full spectrum of feedback, including criticisms, which can highlight potential areas for improvement and provide a balanced view.
  • Volume: A higher volume of reviews across various platforms indicates a well-established business with numerous customer interactions.

In summary, Rhinoinstalls.co.uk’s overt commitment to customer satisfaction, coupled with their encouragement to check independent review platforms like Trustpilot, demonstrates a confident and transparent approach.

Prospective customers should take advantage of these resources to gain a comprehensive understanding of past customer experiences.

Frequently Asked Questions

What services does Rhinoinstalls.co.uk offer?

Rhinoinstalls.co.uk specializes in the fitting and installation of accessories for motorhomes, campervans, and caravans.

Their services include installing electrical systems, batteries, TV and satellite equipment, suspension and levelling systems, gas and water solutions, safety and security features, cooling, heating, and refrigeration units, as well as various exterior and interior equipment.

Where is Rhino Installs located?

Rhino Installs is located at their AWS fitting centre in Bamber Bridge, near Preston, Lancashire, UK. Viriksonholidays.co.uk Reviews

All installations and accessory fittings are carried out at this physical workshop.

What brands of products does Rhino Installs work with?

Rhino Installs works with a wide range of leading leisure vehicle accessory brands, including Fiamma, Thule, Memo, BR, Truma, PV Logic, VB Air Suspension, E&P, Oyster, Maxview, SAT-FI, Caratank, GAS-IT, CBE, Sterling, Remis, Maxxair, Avtex, Gaslow, Dometic, Propex, Whale, and Victron.

Does Rhino Installs sell accessories or just fit them?

Yes, Rhino Installs sells accessories in addition to providing fitting services.

Their website displays a range of products available for purchase, and they supply and install items from major manufacturers.

How can I get a quote for an installation?

To get a quote for an installation service, you need to contact Rhino Installs directly.

You can do this by calling them at 01772 335 222, emailing [email protected], or using the contact form on their website.

They will provide a tailored quote based on your specific needs and vehicle.

Are installation costs displayed on the website?

No, specific installation costs are not explicitly displayed on the website.

Due to the variable nature of fitting services which depend on the complexity of the job, vehicle type, and time required, customers need to contact Rhino Installs directly for a personalized quote. Product prices are listed.

Is Rhino Installs an Approved Workshop Scheme AWS member?

Yes, Rhino Installs operates as an AWS Approved Workshop Scheme fitting centre.

This accreditation indicates adherence to industry standards for quality, safety, and technician competence in leisure vehicle servicing and repairs.

What types of vehicles do they service?

Rhino Installs services motorhomes, campervans, and caravans.

Their expertise is specifically tailored to leisure vehicles.

Can I buy products online without installation?

Yes, based on the website, you can add products to your shopping cart, suggesting that products can be purchased directly without requiring installation services from them, although their core business emphasizes supply and fit.

How long has Rhino Installs been in business?

Rhino Installs is a family business with over 25 years of specialist experience in Motorhome, Campervan, and Caravan Accessory Fitting.

Their staff and owners have a combined knowledge of over 60 years in the leisure industry.

Does Rhino Installs offer mobile fitting services?

Based on the website’s description, which emphasizes their AWS fitting centre, Rhino Installs primarily performs installations at their workshop in Bamber Bridge, Preston.

There is no explicit mention of mobile fitting services.

What kind of security systems do they install?

Rhino Installs installs various security systems, including Fiamma & Thule Security Locks, Toad Alarms, Smartrack Trackers, and Smartrack Caravan Protector Trackers.

They offer solutions to enhance the safety of your leisure vehicle.

Do they install solar panels?

Yes, Rhino Installs supplies and installs solar power solutions, including PV Logic Ridged Mono solar panel kits and Truma Solar Panels, helping leisure vehicle owners generate their own power.

Can they install air conditioning units?

Yes, they install air conditioning systems such as Truma Air Conditioning units, providing comfort and climate control for your motorhome or caravan.

What is their company ethos regarding customer satisfaction?

Rhino Installs states that “100% Customer Satisfaction” and achieving a “5 Star Rating” are the cornerstone of their reputation.

They aim to build customer partnerships and encourage repeat business.

Where can I find customer reviews for Rhino Installs?

Rhino Installs directs customers to Trustpilot to read and post reviews.

This is an independent platform where genuine customer experiences are shared.

Do they install towbars for motorhomes?

Yes, Rhino Installs offers and installs Memo Motorhome Towbars and PCT Motorhome Towbars, providing towing solutions for motorhomes.

Can they help with levelling systems for caravans and motorhomes?

Yes, they install various levelling systems, including E&P Hydraulic Caravan Levelling, TESA 12v Motorhome Levelling, VB Full Air Suspension, and VB Semi-air suspension for enhanced stability and ease of setup.

How do I schedule an appointment for installation?

After discussing your needs and receiving a quote, you will schedule an appointment directly with Rhino Installs via phone or email to bring your vehicle to their fitting centre for the installation.

Do they offer financing options for products or services?

The website does not mention any financing options.

Customers would typically pay for products and services directly.

It is always better to save and pay in cash to avoid any interest-based transactions, which are not permissible.

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