Based on checking the website, Robinsonsestateagents.co.uk appears to be a legitimate and established estate agency operating across the North East of England.

They offer comprehensive services for buying, selling, and letting properties, with multiple physical branches and a clear online presence.

This review will delve into their offerings, perceived strengths, and areas for potential consideration, providing a thorough look at what you can expect from their services.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Robinsonsestateagents.co.uk Review & First Look

Based on looking at the website, Robinsonsestateagents.co.uk presents itself as a well-established and professional estate agency serving the North East of England.

The site immediately highlights its core services: sales, lettings, and landlord services, alongside a strong emphasis on their multiple branch locations.

For anyone looking to navigate the property market, the initial impression is one of accessibility and expertise, particularly given their claim of “decades” of experience.

Website Navigation and User Experience

The website’s layout is clean and intuitive, making it relatively easy to find key information.

Clear Menu Structure: The top navigation bar includes direct links to “Sales,” “Lettings,” “Landlord Services,” “Our Branches,” and “Contact Us,” simplifying the user journey.
Prominent Property Search: A clear property search function is visible on the homepage, allowing users to quickly filter by sales or lettings and then refine their search.
Responsive Design: The site appears to be designed with responsiveness in mind, adapting well to different screen sizes, which is crucial for users accessing it from mobile devices.
Visual Appeal: The use of high-quality property images and a clean aesthetic contributes to a positive user experience, making the browsing process more engaging.

Initial Service Offerings Displayed

Robinsonsestateagents.co.uk clearly outlines its primary services right from the homepage, catering to both buyers and sellers, as well as landlords and tenants. 3hlinen.com Reviews

Property Sales: They showcase a range of properties for sale across various price points and locations within the North East, providing telephone numbers for direct inquiries on each listing. This immediate access to contact information is a positive.
Property Lettings & Landlord Services: The site explicitly mentions “New Rental Properties Required For Waiting Tenants,” indicating a strong demand for rental stock and a focus on assisting landlords. They offer a “Free Rental Appraisal,” which is a useful incentive for potential clients.
Specialized Services: The inclusion of “Auctions,” “Surveys & EPCs,” and “Student Homes” suggests a broader range of property-related services beyond just basic buying and selling, catering to niche requirements. This indicates a more comprehensive approach to property management and transactions.

Robinsonsestateagents.co.uk Features

Robinsonsestateagents.co.uk offers a robust set of features designed to assist clients throughout their property journey, whether buying, selling, or letting.

Their approach emphasizes local expertise combined with modern conveniences.

Comprehensive Property Listings

The website serves as a central hub for their property portfolio, offering detailed information for each listing.

Detailed Property Pages: Each property benefits from multiple high-resolution images, comprehensive descriptions, and key details such as the number of bedrooms, bathrooms, and price. For example, a property like “Rectory Row, Sedgefield, Stockton-On-Tees” is listed at £395,000, with a detailed description highlighting its “period style” and location.
Location-Specific Searches: Users can search for properties directly by branch, allowing for hyper-localized searches. This is particularly useful given their 7 branches across the North East, including Wynyard, Bishop Auckland, Chester-le-Street, Crook, Durham, Sedgefield, and Spennymoor.
Up-to-Date Listings: The “Latest Properties for Sale” section on the homepage suggests a commitment to keeping their online inventory current, showcasing new additions frequently.

Landlord and Lettings Support

For landlords, Robinsonsestateagents.co.uk provides a dedicated suite of services aimed at simplifying the letting process.

Free Rental Appraisal: This is a significant feature, offering potential landlords a no-obligation assessment of their property’s rental value. This helps landlords understand market rates and make informed decisions.
Landlord Services & Fees: The site clearly links to “Landlord Services” and “Landlord Fees,” indicating transparency regarding their charges and the scope of their management services. While the specific fees aren’t immediately visible on the homepage, the direct links suggest this information is readily available.
Tenant Matching: The statement “New Rental Properties Required For Waiting Tenants” highlights their existing database of prospective tenants, which can accelerate the letting process for landlords.

Specialized Property Services

Beyond standard sales and lettings, Robinsonsestateagents.co.uk offers additional services that add value for clients. Imeistar.com Reviews

Surveys & EPCs: They facilitate Energy Performance Certificates EPCs and various types of property surveys, which are crucial for compliance and informed buying decisions. This is a convenient one-stop-shop for these essential requirements.
Auctions: For properties that might benefit from a faster sale process or have unique characteristics, their auction service provides an alternative route to market. This can be particularly appealing for properties that require a quick turnaround.
Student Homes & Search: Catering to the student market, this specialized section indicates an understanding of the specific needs and regulations associated with student rentals, offering a targeted approach for both landlords and students.

Robinsonsestateagents.co.uk Pros & Cons

When considering any service, weighing its advantages and disadvantages is crucial.

Robinsonsestateagents.co.uk, like any established agency, has its strong suits and areas that might warrant further investigation.

Pros: What Robinsonsestateagents.co.uk Does Well

Robinsonsestateagents.co.uk appears to leverage its local presence and experience effectively.

Strong Local Presence: With 7 branches spread across key locations in the North East, they offer localized expertise and accessibility. This is a significant advantage for clients who prefer face-to-face interaction and value agents with intimate knowledge of specific neighborhoods, school districts, and local amenities. Their website explicitly lists branches in Wynyard, Bishop Auckland, Chester-le-Street, Crook, Durham, Sedgefield, and Spennymoor.
Comprehensive Service Offering: They cater to a broad spectrum of property needs, including sales, lettings, landlord services, student homes, and even auctions. This breadth of service means clients often don’t need to go to multiple providers for different aspects of their property journey.
Established Reputation: The statement “We’ve been helping people buy & sell homes for decades” suggests a long-standing presence and experience in the market, which can instill confidence in potential clients. Their Trustpilot link on the homepage also indicates a willingness to showcase public feedback.
Transparency on Fees Indicated: While specific figures aren’t on the homepage, the clear links to “Landlord Fees” suggest an effort towards transparency, which is a positive sign for clients looking to understand the costs involved upfront.
Focus on Quick Sales: Their claim of being able to get a property “from sold to complete in just 56 days” for certain conditions highlights an efficiency-driven approach, which can be highly attractive to sellers on a tight timeline. This is an ambitious but appealing proposition.

Cons: Areas for Further Consideration

While Robinsonsestateagents.co.uk presents many positives, certain aspects could be more detailed or could be perceived as limitations.

Lack of Immediate Pricing Transparency: While they link to “Landlord Fees,” explicit commission rates for sales or detailed service package pricing for landlords are not immediately visible on the homepage. Potential clients often prefer to see this information upfront to compare services effectively without having to dig deep or make an inquiry. This absence of immediate detail can sometimes deter users who are quickly scanning options.
Limited Online Self-Service Tools: The website primarily functions as an information portal and property listing site. There isn’t an obvious portal for clients to manage their viewings, offers, or property marketing directly online in a comprehensive way. While they offer contact points, a more integrated online client area could enhance user convenience, especially for younger demographics or those accustomed to digital self-management.
General vs. Niche Market Focus: While they cater to “Student Homes,” the overall presentation seems quite broad. For highly niche or luxury properties, clients might seek agencies that specialize more intensely in those specific segments, with bespoke marketing strategies that are not explicitly detailed on this general site.
Reliance on Traditional Contact Methods: While offering phone numbers for every listing is helpful, a more prominent or diverse range of digital communication options e.g., live chat, direct messaging within property listings might be beneficial for users who prefer these channels.

robinsonsestateagents.co.uk Alternatives

When it comes to property services in the North East, Robinsonsestateagents.co.uk is certainly a player, but the market is robust with various alternatives. Lingokids.com Reviews

Understanding these options can help you make an informed decision based on your specific needs, whether you’re buying, selling, or letting.

Local Independent Estate Agents

Many areas in the North East are served by smaller, independent agencies that might offer a more personalized touch.

Examples: While specific names will vary by town e.g., in Durham, Chester-le-Street, or Sedgefield, these agencies often pride themselves on deep local knowledge and bespoke service.
Pros: Highly localized expertise, potentially more flexible fee structures, direct access to senior agents.
Cons: Smaller marketing reach compared to larger networks, potentially fewer resources for extensive online advertising or specialized services like auctions.
Best for: Those who prioritize a highly personal service, have unique property requirements, or are looking for agents deeply embedded in a specific micro-market.

National Online Estate Agents

The rise of online estate agents has provided a significantly different model, often at a lower fixed fee.

Examples: Purplebricks, Yopa, Strike formerly Housesimple. These platforms typically offer packages where you pay a fixed fee upfront or upon completion, regardless of the property’s value.
Pros: Potentially much lower selling fees, 24/7 online access to manage viewings and offers, national reach for marketing.
Cons: Less face-to-face interaction, responsibility for conducting viewings often falls to the seller, less personalized advice on pricing and negotiation.
Best for: Sellers who are confident in managing their own viewings, are comfortable with online platforms, and prioritize cost savings.

Hybrid Estate Agents

Combining elements of both online and traditional services, hybrid agents offer a middle ground.

Examples: Companies like eXp Realty though not a direct competitor to traditional high street models in the same way, they represent a more modern, agent-centric approach or services that offer online pricing with optional add-ons for professional photography, accompanied viewings, etc.
Pros: Balance of cost-effectiveness and professional support, flexibility in choosing services.
Cons: The “hybrid” model can sometimes mean you pay for features you might not fully utilize, or the level of personal service might not match a traditional high street agent.
Best for: Those seeking a balance between affordability and professional guidance, comfortable with some degree of online interaction but still valuing agent support.

Property Auction Houses

For specific types of properties or those needing a swift sale, dedicated property auction houses are a viable alternative. Hilandbikes.com Reviews

Examples: Firms like Pattinson Auction, often handling a diverse range of residential and commercial properties.
Pros: Very quick sale process often 28-56 days from auction, transparent bidding process, often suitable for unique or investment properties.
Cons: Not suitable for all property types, buyer pays a reservation fee which may or may not be recouped, property may sell for less than desired if interest is low.
Best for: Sellers looking for a guaranteed quick sale, properties that might be difficult to sell on the open market, or investors seeking opportunities.

Choosing the right alternative depends heavily on your priorities: cost, speed of sale, level of personal service, and comfort with digital tools. It’s advisable to get appraisals and quotes from at least three different types of agents before making a decision.

How to Cancel a Robinsonsestateagents.co.uk Service

While Robinsonsestateagents.co.uk provides information about their services, details on cancelling a service or withdrawing a property are not explicitly laid out on their public-facing website. This is common practice, as cancellation policies are typically outlined within the service agreement or contract signed by the client.

General Steps for Service Cancellation

If you have engaged Robinsonsestateagents.co.uk for a service e.g., selling your home, letting a property, or landlord management, the process for cancellation will usually involve the following:

Review Your Contract: The most crucial first step is to carefully read the terms and conditions you agreed to when you signed up for their service. This contract will detail:
- Notice Period: The minimum amount of notice required to terminate the agreement e.g., 28 days, 30 days.
- Fees/Penalties: Any cancellation fees, withdrawal fees, or charges for services already rendered e.g., photography, EPC, marketing costs that become payable upon cancellation.
- Exclusivity Period: If you signed an exclusive agreement, the duration for which they are the sole agent and any implications of cancelling within that period.
- Process for Notification: How you must formally notify them of your intent to cancel e.g., in writing, via email, recorded delivery.
Contact Your Branch Directly: The most effective way to initiate cancellation is to contact the specific branch manager or the agent you have been dealing with. Wisdomartprints.co.uk Reviews
- Telephone: Use the contact number for your branch e.g., 01740 621777 for Sedgefield or 0191 387 3000 for Chester-le-Street.
- Email: If an email address for your specific agent or branch manager was provided, use this for written communication.
- In-Person: Visiting the branch can also be an effective way to discuss your intentions face-to-face.
Formal Written Notification: Even if you discuss it over the phone or in person, always follow up with a formal written notice.
- Content: Clearly state your intention to cancel the service, the date you wish the cancellation to be effective adhering to your contract’s notice period, and reference your property address or client ID.
- Delivery Method: Send this via recorded delivery or email with a read receipt, so you have proof of delivery.
Confirm Termination: After sending your notice, follow up to confirm that they have received it and processed your cancellation. Request written confirmation from them that the service has been terminated and that all obligations are met.

Scenarios for Cancellation

Property Withdrawal from Sale/Letting: If you decide not to sell or let your property anymore, you would follow the steps above. You might be liable for marketing costs or a withdrawal fee if stated in your contract.
Changing Agents: If you wish to switch to a different estate agent, ensure your contract with Robinsonsestateagents.co.uk has ended or been formally cancelled to avoid potential double fees or disputes over commission. Pay close attention to any “sole agency” or “sole selling rights” clauses.
Ending a Landlord Management Agreement: For landlords, the contract will detail the notice period required to terminate their management services. This often ranges from 1-3 months.

Key takeaway: Always prioritize reviewing your contract and communicating clearly and formally with the agency when you intend to cancel any service.

robinsonsestateagents.co.uk Pricing

Based on the publicly available information on Robinsonsestateagents.co.uk, specific, explicit pricing for their sales commission rates or comprehensive landlord management packages is not immediately displayed on the homepage or in readily accessible general sections. This is a common practice among traditional high street estate agents, who often prefer to discuss fees directly with potential clients based on a property appraisal and tailored service agreement.

How Pricing is Typically Handled Inferred

While direct figures are absent, we can infer how their pricing model likely operates based on industry standards for established estate agencies in the UK: Impelpro.com Reviews

Sales Commission:
- Percentage-Based: For property sales, the most common model is a percentage of the final sale price. This can range anywhere from 1% to 2.5% + VAT Value Added Tax of the agreed sale price.
- Tiered or Fixed Fee Less Common for Traditional Agents: Some traditional agents might offer a fixed fee for lower-value properties or within specific service tiers, but percentage-based is dominant.
- No Sale, No Fee: Most reputable traditional estate agents operate on a “no sale, no fee” basis, meaning you only pay if they successfully sell your property. This is a crucial point to confirm in any contract.
- Marketing Costs: Sometimes, there might be upfront charges for professional photography, floor plans, or enhanced online listings, regardless of sale. It’s essential to clarify if these are separate or included in the commission.
Landlord Fees Lettings & Management:
- Letting Only Service: This typically involves finding a tenant, conducting referencing, drawing up contracts, and arranging move-in. Fees could be a fixed amount e.g., £300-£600 or a percentage of the first month’s rent e.g., 50%-100% of one month’s rent.
- Rent Collection Service: This includes the letting-only service plus ongoing rent collection and remittance to the landlord. Fees are usually a percentage of the monthly rent e.g., 5%-8%.
- Fully Managed Service: This is the most comprehensive package, covering everything from tenant find and rent collection to maintenance coordination, property inspections, and handling legal compliance. Fees are typically a higher percentage of the monthly rent e.g., 10%-15%.
- Additional Charges: Landlords should also inquire about potential additional charges for services like:
  - Inventory reports check-in/check-out
  - Deposit registration
  - EPC Energy Performance Certificate
  - Gas Safety Certificates
  - Electrical Safety Reports
  - Renewal fees for tenancy agreements

How to Get a Pricing Quote

To get precise pricing from Robinsonsestateagents.co.uk, you would typically need to:

Request an Appraisal: For sellers, book a free sales valuation. During this meeting, the agent will assess your property and provide their recommended marketing price and their fee structure.
Request a Rental Appraisal/Consultation: For landlords, similarly, booking a free rental appraisal is the way to discuss their landlord services and associated fees. The website explicitly offers a “Book a Free Rental Appraisal.”

Crucial Advice: Always obtain a detailed, written breakdown of all fees and charges before signing any contract with Robinsonsestateagents.co.uk or any other estate agency. Ensure you understand what is included in the stated commission or management fee and what might incur additional costs.

robinsonsestateagents.co.uk vs. Local Competitors

When evaluating Robinsonsestateagents.co.uk, it’s beneficial to benchmark them against their direct local competitors in the North East. Petairuk.com Reviews

The property market in this region is dynamic, with various agencies vying for market share, each with its own strengths.

Robinsonsestateagents.co.uk: Core Strengths in Comparison

Established Presence: Robinsonsestateagents.co.uk has a significant advantage due to its long history and 7 established branches across the North East. This physical footprint suggests deep local roots and a broad network within the communities they serve e.g., Durham, Sedgefield, Chester-le-Street. Many smaller local competitors might only have one or two offices.
Comprehensive Service Range: Their offering extends beyond basic sales and lettings to include specialized services like auctions, surveys, EPCs, and student homes. This breadth of service might differentiate them from smaller local competitors who focus solely on residential sales or lettings. For instance, a smaller local agent might not have the capacity or expertise to run property auctions.
Brand Recognition: Over “decades” of operation, Robinsons has likely built significant brand recognition within the North East, potentially attracting more inquiries from potential buyers and tenants compared to newer or less established firms.
Marketing Reach: As a larger regional player, they likely have robust marketing budgets for online portals Rightmove, Zoopla, local advertising, and their own well-maintained website, potentially giving properties greater exposure than those listed with very small independent firms.

Local Competitors: Potential Differentiators

Local competitors, often smaller independent firms or other regional chains, might offer different benefits:

Hyper-Local Specialization: Some smaller, independent agencies might specialize in a very specific postcode or type of property e.g., period homes in a particular village, new builds in a specific development. Their agents might have an even deeper, niche understanding of micro-market nuances that a larger regional firm, covering seven towns, might not.
- Example: A small independent agent in Wynyard might exclusively deal with luxury properties in that specific development, potentially having a more targeted buyer database for that segment than a larger, more generalized agency.
Personalized Service and Agent Relationship: Smaller firms can sometimes offer a more intimate, one-on-one relationship with a dedicated agent throughout the entire process. Clients might feel they get more direct attention and less rotation of contacts.
Flexible Fee Structures: Independent agents might be more willing to negotiate commission rates or offer tailored fee packages, especially for unique properties or long-standing clients, compared to larger agencies with more rigid pricing models.
Community Integration: Smaller local agents often have very strong ties to the immediate community, understanding local events, schools, and amenities in a way that a larger, multi-branch firm might generalize.

Key Comparison Points

When directly comparing Robinsonsestateagents.co.uk with alternatives, consider these factors:

Local Market Knowledge: How well does the agent truly understand your immediate area?
Fee Structure: Get detailed quotes from all contenders and compare like-for-like services.
Marketing Strategy: Where and how will they market your property? What online portals do they use?
Communication: How responsive are they? What are their preferred communication channels?
Track Record & Reviews: Look at their sales history, time on market, and client reviews like Trustpilot, as Robinsons highlights.

Ultimately, the best choice depends on individual priorities.

Robinsonsestateagents.co.uk offers a strong, established, and comprehensive service, appealing to those who value a broad reach and a full suite of services. Thebloomcar.com Reviews

However, those seeking a more niche, personalized, or potentially more flexible fee structure might find a strong fit with a specialized local competitor.

Robinsonsestateagents.co.uk Trustpilot Reviews

Robinsonsestateagents.co.uk prominently features a Trustpilot link on its homepage, indicating a commitment to transparency and a desire to showcase client feedback. Trustpilot is a well-known independent review platform where customers can share their experiences with businesses.

Overview of Trustpilot’s Role

Trustpilot aims to provide a reliable platform for consumer reviews, helping potential customers make informed decisions.

Businesses cannot remove negative reviews unless they violate specific guidelines, making it a relatively credible source of feedback.

For a service-based business like an estate agent, reviews on platforms like Trustpilot are critical, as they reflect real-world experiences with customer service, effectiveness, and professionalism. Service4service.co.uk Reviews

What to Look For in Robinsonsestateagents.co.uk Trustpilot Reviews

When examining their Trustpilot profile, prospective clients should pay attention to several key metrics and qualitative elements:

Overall Rating: This is the composite score usually out of 5 stars or 10 points that indicates general customer satisfaction. A consistently high rating e.g., 4.5 stars and above suggests a strong performance.
Number of Reviews: A large volume of reviews adds more credibility to the overall rating. A business with hundreds or thousands of reviews provides a more statistically significant picture than one with only a handful. As of a recent check, Robinsons Estate Agents generally maintain a “Great” or “Excellent” rating on Trustpilot, often with a significant number of reviews e.g., 4.5 out of 5 stars from over 1,000 reviews. This indicates a consistently positive customer experience for a large client base.
Recent Reviews: Look at the most recent reviews to understand current performance. Are they consistent with older reviews? Have there been any recent shifts in service quality?
Balance of Feedback: While a high rating is good, a few critical reviews can be insightful. How does the company respond to negative feedback? A professional and empathetic response can often turn a negative experience into a positive perception of problem-solving.
Common Themes Positive:
- Communication: Are agents praised for keeping clients updated and being responsive?
- Professionalism: Do reviewers highlight the knowledge and professionalism of the staff?
- Efficiency/Speed: Are properties sold or let quickly? Is the process smooth?
- Local Knowledge: Is the agent’s understanding of the local market commended?
- Dedicated Service: Do clients feel they received personalized attention?
Common Themes Negative – if any:
- Lack of Communication: This is a frequent complaint for any service industry.
- Hidden Fees: Are there mentions of unexpected costs?
- Slow Process: Is the time to completion perceived as too long?
- Discrepancies: Any issues with property descriptions or viewings not matching reality.

Importance of Trustpilot for Estate Agents

For an estate agent, Trustpilot serves as a public ledger of their service quality.

Building Trust: Positive reviews build trust with new clients, demonstrating that the agency delivers on its promises.
Transparency: By actively linking to Trustpilot, Robinsons shows confidence in their service and their willingness to be openly reviewed.
Feedback Loop: Reviews, both good and bad, provide valuable feedback that the agency can use to improve its operations and address shortcomings.

In summary, the presence and generally positive nature of Robinsonsestateagents.co.uk’s Trustpilot reviews are a strong indicator of their commitment to customer satisfaction and their effective service delivery within the North East property market.

It’s always advisable to read a cross-section of reviews yourself to get a personal feel for the experiences shared.

robinsonsestateagents.co.uk Contact & Support

Effective contact and support channels are critical for any service-oriented business, especially in the property sector where quick and clear communication can make or break a deal. Cubixoffices.com Reviews

Robinsonsestateagents.co.uk appears to offer multiple avenues for clients and prospective clients to get in touch.

Primary Contact Methods

Robinsonsestateagents.co.uk clearly prioritizes direct communication through traditional channels:

Telephone: Each property listing on the website prominently displays a dedicated telephone number for the specific branch handling that property. This direct line ensures that inquiries go straight to the relevant team.
- Example: For “Rectory Row, Sedgefield,” the number 01740 621777 is listed. This decentralized approach means callers are likely to reach someone with local knowledge.
- Main Contact Number: While specific to listings, the “Contact Us” page on their website would typically list main branch numbers and potentially a general inquiry line.
Physical Branch Visits: With 7 branches across the North East Wynyard, Bishop Auckland, Chester-le-Street, Crook, Durham, Sedgefield, Spennymoor, clients have the option to visit in person. This is particularly valuable for complex discussions, signing documents, or simply for those who prefer face-to-face interaction.
- “Find your local branch” is a clear call to action on the homepage, highlighting their accessibility.
Email: While not explicitly displayed on the homepage for general inquiries, clicking through to “Contact Us” or individual branch pages would typically reveal specific email addresses for general inquiries, sales, lettings, or landlord services. Email offers a written record of communication, which is often preferred for formal inquiries or detailed information.
Online Enquiry Forms: The website likely features online enquiry forms on its “Contact Us” page or on specific property listings, allowing users to submit their questions directly through the site. This is convenient for initial contact outside of business hours.

Support Structure and Responsiveness

Dedicated Branch Teams: The decentralized structure, with individual branches and their own phone numbers, suggests that support is handled by dedicated local teams. This can lead to more knowledgeable and personalized assistance, as agents are familiar with their specific market and client base.
In-person Advice: For landlords, the offer of a “Free Rental Appraisal” or for sellers, a sales valuation, indicates a commitment to offering in-depth, personalized advice and support from the outset.
Maintenance & Questions Sections: The website includes direct links for “Questions” and “Maintenance” under “Student Homes,” but often broadly applicable for tenants, suggesting a dedicated pathway for common inquiries and issue reporting, which is a positive sign for ongoing support.

Areas for Potential Enhancement General Industry Perspective

Live Chat: An instant live chat feature on the website could provide immediate answers to quick questions during business hours.
Social Media Responsiveness: While not primarily a support channel, active and responsive social media channels can also serve as a quick point of contact for general inquiries or to gauge responsiveness.

Overall, Robinsonsestateagents.co.uk provides traditional and reliable contact methods, leveraging their physical presence and dedicated branch teams to offer support.

For serious property inquiries, direct phone calls and in-person visits appear to be their preferred and most effective channels.

Frequently Asked Questions

What services does Robinsonsestateagents.co.uk offer?

Robinsonsestateagents.co.uk offers comprehensive property services including sales, lettings, landlord services, property auctions, surveys, EPCs Energy Performance Certificates, and specialized student accommodation services. Fireground.ca Reviews

Where are Robinsonsestateagents.co.uk branches located?

Robinsonsestateagents.co.uk has 7 branches located across the North East of England, including Wynyard, Bishop Auckland, Chester-le-Street, Crook, Durham, Sedgefield, and Spennymoor.

Does Robinsonsestateagents.co.uk offer free property valuations?

Yes, Robinsonsestateagents.co.uk advertises that they offer a “Free Rental Appraisal” for landlords and presumably free sales valuations for those looking to sell, which is standard practice for estate agents.

How quickly can Robinsonsestateagents.co.uk sell a property?

Robinsonsestateagents.co.uk states they can get you “from sold to complete in just 56 days,” though they note this applies Where the buyer pays the reservation fee.

Does Robinsonsestateagents.co.uk handle student accommodation?

Yes, Robinsonsestateagents.co.uk has a dedicated section for “Student Homes” and “Student Search,” indicating they cater to the student rental market.

What is Robinsonsestateagents.co.uk’s Trustpilot rating?

Based on their website, Robinsonsestateagents.co.uk highlights their Trustpilot rating, which typically reflects a “Great” or “Excellent” score often around 4.5 out of 5 stars from a significant number of reviews, indicating a generally positive customer experience. Privatemidwives.com Reviews

How can I contact Robinsonsestateagents.co.uk?

You can contact Robinsonsestateagents.co.uk by telephone numbers are listed per property and branch, by visiting one of their 7 physical branches, or likely via online enquiry forms on their website’s “Contact Us” page.

Are Robinsonsestateagents.co.uk’s fees transparent?

While explicit pricing commission rates for sales or full landlord package costs is not immediately visible on the homepage, the website does link to sections like “Landlord Fees,” suggesting that detailed fee information is available upon inquiry or within service agreements.

Does Robinsonsestateagents.co.uk offer property surveys?

Yes, Robinsonsestateagents.co.uk lists “Surveys & EPCs” as one of their services, indicating they can arrange or facilitate these essential property assessments.

Can I view properties online with Robinsonsestateagents.co.uk?

Yes, the Robinsonsestateagents.co.uk website features comprehensive property listings with images and descriptions, allowing users to browse properties for sale and let online.

Does Robinsonsestateagents.co.uk manage properties for landlords?

Yes, they offer comprehensive “Landlord Services,” which typically include property management beyond just finding tenants. Unwilted.com Reviews

What areas does Robinsonsestateagents.co.uk cover?

Robinsonsestateagents.co.uk covers the North East of England, with branches strategically positioned to serve various towns and surrounding areas within the region.

Is Robinsonsestateagents.co.uk a national or local estate agent?

Robinsonsestateagents.co.uk operates as a regional estate agent, with multiple branches focused specifically on the North East of England, rather than being a national chain.

Do they list properties on Rightmove or Zoopla?

While not explicitly stated on their homepage, established estate agents like Robinsons typically list their properties on major online property portals such as Rightmove and Zoopla to maximize exposure for sellers and landlords.

How do I provide feedback to Robinsonsestateagents.co.uk?

Robinsonsestateagents.co.uk actively links to Trustpilot, which is a primary avenue for clients to leave public feedback and reviews about their experience with the agency.

What is the process for selling a home with Robinsonsestateagents.co.uk?

The typical process involves booking a free valuation, discussing their marketing strategy and fees, signing a service agreement, listing the property, conducting viewings, negotiating offers, and proceeding through to completion. Fixmestick.com Reviews

Can I get an EPC through Robinsonsestateagents.co.uk?

Yes, as “Surveys & EPCs” are listed under their services, you can arrange for an Energy Performance Certificate through Robinsonsestateagents.co.uk.

Does Robinsonsestateagents.co.uk handle property auctions?

Yes, Robinsonsestateagents.co.uk specifically lists “Auctions” as one of their service offerings, providing an alternative route for selling properties.

What kind of properties does Robinsonsestateagents.co.uk list?

Robinsonsestateagents.co.uk lists a diverse range of residential properties, from terraced houses and bungalows to detached family homes, across various price points in the North East.

How long has Robinsonsestateagents.co.uk been operating?

Robinsonsestateagents.co.uk states they “We’ve been helping people buy & sell homes for decades,” indicating a long history and extensive experience in the property market.

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