robotimeonline.com FAQ

What is robotimeonline.com?

Robotimeonline.com is an official online store for Robotime, a brand specializing in innovative and eco-friendly DIY assembly kits, including 3D wooden puzzles, miniature dollhouses, book nooks, and mechanical models.

Is robotimeonline.com a legitimate website?

Yes, robotimeonline.com appears to be a legitimate e-commerce website.

It is the official online presence for Robotime, a company founded in 2007, with a long-registered domain and claims of product distribution through major offline retailers like Kmart and Target.

How long has robotimeonline.com been in business?

The domain robotimeonline.com was created in May 2017. However, its parent company, Robotime, states it was founded in October 2007, indicating over a decade of operation in the DIY product market. oponeo.ie FAQ

What types of products does robotimeonline.com sell?

Robotimeonline.com sells a variety of DIY assembly kits, primarily made from wood, including 3D wooden puzzles, mechanical puzzles, DIY miniature houses, DIY book nook kits, music boxes, and wooden bloom crafts.

Does robotimeonline.com offer free shipping?

Yes, robotimeonline.com offers free delivery for orders over USD $65.

What is the return policy for robotimeonline.com?

Robotimeonline.com has a 30-day return policy.

Details regarding the conditions and process for returns can be found on their “Refund & Return” policy page.

Can I track my order from robotimeonline.com?

Yes, robotimeonline.com provides a “Track Your Order” feature on their website, allowing customers to monitor the status of their shipments. What Are the Benefits of Using robotimeonline.com?

Does robotimeonline.com sell toy guns?

Yes, robotimeonline.com does sell products labeled as “toy guns” such as the “ROKR Rotating-Barrel Machine Gun Toy 3D Wooden Puzzle” and “ROKR AK-47 Assault Rifle Toy Gun 3D Wooden Puzzle.” These are assembly kits designed as toy replicas.

Are robotimeonline.com products eco-friendly?

Yes, robotimeonline.com states that “All materials are eco-friendly sourced to protect our planet,” indicating a commitment to environmental responsibility.

Are robotimeonline.com products suitable for children?

Robotimeonline.com offers products for “Kids Toys” and highlights “educational projects through hands-on STEM learning,” suggesting many products are suitable for children, though adult supervision may be required for intricate kits or those with small parts.

Does robotimeonline.com have an “About Us” section?

Yes, the website features a comprehensive “About Robotime” section that details the company’s founding history, mission, and sub-brands (Rolife, Rokr, Robud, Rowood).

What payment methods are accepted on robotimeonline.com?

While specific payment methods are not listed on the provided homepage text, the presence of “Secure Checkout” implies that standard, encrypted payment gateways are utilized, typically including major credit cards and possibly PayPal. Oponeo.ie Refund Policy Explained

Does robotimeonline.com have customer support?

Yes, robotimeonline.com has a dedicated “Support” section which includes links for “Contact Us,” “FAQ,” “Part Replacement,” and detailed policy pages.

Can I get replacement parts for my robotimeonline.com kit?

Yes, robotimeonline.com offers a “Part Replacement” service, which is a valuable feature for intricate assembly kits that might have missing or damaged components.

Is there a student discount available on robotimeonline.com?

Yes, robotimeonline.com mentions offering a “Student Discount” on their website.

Does robotimeonline.com have a loyalty or reward program?

Yes, robotimeonline.com indicates having a “Reward Program” to incentivize customer loyalty and repeat purchases.

Are robotimeonline.com products sold in physical stores?

Yes, Robotime (the parent company) states that its products have “entered the mainstream offline retail platforms of the world such as Kmart, Hobbytown and Target.” Oponeo.ie Pros & Cons

What are the main sub-brands of Robotime?

The main sub-brands of Robotime are Rolife, Rokr, Robud, and Rowood, each specializing in different types of DIY kits.

How can I get help deciding which product to buy on robotimeonline.com?

Robotimeonline.com offers a “Not Sure What You Want? Take Our Quiz” feature designed to help guide customers to products that match their interests and preferences.

Does robotimeonline.com have a presence on social media?

Yes, robotimeonline.com links to dedicated Facebook Group pages for its ROKR and Rolife sub-brands, indicating an active social media presence and community engagement.

My Experience with Oponeo.ie