Rocketnode.com Reviews

Based on checking the website, Rocketnode.com appears to be a legitimate and specialized game server hosting provider that prioritizes performance, ease of use, and customer support.

The site clearly positions itself as a reliable option for gamers and community leaders looking to host various popular titles, offering a range of features like DDoS protection, NVMe storage, instant deployment, and a proprietary control panel.

This review will delve into the specifics of what Rocketnode.com offers, examining its service strengths, game compatibility, technical infrastructure, and overall value proposition for prospective users.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Rocketnode.com Reviews Latest Discussions & Reviews:

Understanding Rocketnode.com’s Core Offering

Rocketnode.com primarily focuses on providing dedicated game server hosting solutions for a diverse range of popular online games.

Their core value proposition revolves around delivering high-performance, low-latency servers coupled with user-friendly management tools and responsive customer support.

Unlike general web hosting providers, Rocketnode specializes in the unique demands of gaming, such as robust DDoS protection and optimized hardware for demanding game engines.

This specialization aims to provide a superior and more stable gaming experience for both server owners and their communities.

What is Game Server Hosting?

Game server hosting involves renting a dedicated server or a portion of one from a provider to run online multiplayer games.

Instead of relying on a player’s personal computer to host a game which can lead to lag, disconnects, and performance issues, a dedicated server offers consistent uptime, stable performance, and the ability to handle a larger number of players.

This is crucial for communities, clans, or content creators who want to establish a reliable and high-quality online environment for their favorite titles.

The host manages the hardware, network, and often provides tools for server administration, allowing users to focus on gameplay and community building.

Why Choose a Specialized Game Host?

Choosing a specialized game host like Rocketnode.com over a general VPS or shared hosting provider comes with significant advantages. Firstly, these providers optimize their infrastructure specifically for gaming. This means using high-clock-speed CPUs, ample RAM, and fast storage like NVMe SSDs that are critical for game server performance. Secondly, they offer tailored control panels like RocketNode’s “Rocket Panel” designed to simplify game server management, including one-click mod installations, configuration editing, and player management. Thirdly, specialized hosts typically include robust DDoS protection, which is essential for game servers that are often targets of malicious attacks. Lastly, their support teams are often knowledgeable about game-specific issues, offering more relevant and efficient assistance.

Supported Games and Pricing Structure

Rocketnode.com boasts an impressive roster of supported games, catering to a wide array of gaming communities from sandbox adventures to competitive shooters. Canvasfactory.co.nz Reviews

Their pricing structure is tiered, typically based on the specific game, the number of player slots, and the underlying hardware resources allocated to the server.

This allows users to select a plan that best fits their community size and budget.

Popular Games Hosted by Rocketnode.com

Rocketnode.com supports a variety of in-demand game titles, reflecting current trends and perennial favorites in the multiplayer gaming space.

As of the website’s information, some of the prominent games they offer hosting for include:

• Minecraft: Starting from $3.25/month. Minecraft remains a titan in the gaming world, and Rocketnode caters to its vast modding community with options for customization.
• FiveM: Starting from $6.50/month. A popular modification framework for Grand Theft Auto V, FiveM servers require robust performance for roleplaying communities.
• Rust: Starting from $16.85/month. This demanding survival game benefits greatly from dedicated, low-latency servers with DDoS protection.
• Ark: Survival Ascended / Ark: Survival Evolved: Starting from $36.00/month and $19.50/month respectively. These resource-intensive survival games require significant hardware to run smoothly for multiple players.
• 7 Days to Die: Starting from $10.80/month. Another popular survival game that benefits from dedicated server stability.
• Arma 3: Starting from $6.75/month. Known for its large-scale military simulation, Arma 3 requires reliable hosting for large operations.
• DayZ: Starting from $8.75/month. The open-world survival game thrives on consistent server performance.
• Garry’s Mod: Starting from $6.25/month. A versatile sandbox game that needs stable hosting for custom game modes and community content.
• Palworld: Starting from $11.40/month. This recent sensation requires robust hosting for its creature-collecting and survival mechanics.
• Unturned: Starting from $5.95/month. A zombie apocalypse survival game benefiting from dedicated server resources.
• Counter-Strike 2 CS2: Starting from $6.50/month. A highly competitive FPS that demands low ping and stable performance for a fair gameplay experience.

This diverse selection demonstrates Rocketnode’s commitment to serving a broad spectrum of gaming communities, from casual players to competitive teams.

Understanding Pricing Tiers and Value

Rocketnode.com’s pricing for each game typically scales with the resources allocated.

For example, higher player slots, more RAM, or dedicated CPU cores will correspond to a higher monthly fee.

It’s crucial for potential users to analyze their specific needs:

• Community Size: How many players do you anticipate on your server simultaneously? This directly impacts the required player slots and RAM.
• Game Type and Mods: Heavily modded Minecraft servers or large-scale Arma 3 operations will naturally demand more resources than a standard, lightly modded game.
• Budget: While Rocketnode aims for affordability, users should align their budget with the required specifications for a smooth experience.

For instance, Minecraft hosting starts at a very accessible $3.25/month, making it an attractive entry point.

More resource-intensive games like Ark: Survival Ascended, starting at $36.00/month, reflect the higher computational demands. Smartstartinc.com Reviews

Comparing these prices with industry averages suggests Rocketnode is competitive, especially considering the dedicated features like NVMe storage and DDoS protection.

Always review the specific plan details on their website to ensure it meets your performance expectations.

Technical Specifications and Infrastructure

A crucial aspect of any hosting provider is its underlying technical infrastructure.

Rocketnode.com emphasizes several key features that contribute to its “Rocket-Fast” performance claims, including advanced storage solutions, high-performance servers, and a distributed network of data centers.

NVMe Storage and High Performance Servers

Rocketnode prominently advertises the use of NVMe solutions for its storage. NVMe Non-Volatile Memory Express is a communication interface and protocol specifically designed for solid-state drives SSDs that leverages the PCIe bus. This results in significantly faster read and write speeds compared to traditional SATA SSDs and vastly superior performance to older HDDs. For game servers, this means:

• Faster World Loading: Game worlds, especially large or modded ones, load much quicker.
• Reduced Latency: Accessing game assets, player data, and server files is near-instantaneous.
• Smoother Gameplay: Less stuttering or “hitching” caused by slow data retrieval.

Alongside NVMe storage, Rocketnode claims “HIGH PERFORMANCE” servers, implying the use of powerful CPUs e.g., Intel Xeon or AMD Epyc processors with high clock speeds and ample RAM.

These components are critical for processing complex game logic, handling numerous simultaneous player connections, and managing intensive game events without degradation in performance.

The combination of NVMe and powerful processors creates a robust foundation for a smooth and responsive gaming experience.

DDoS Protection: ROCKET GUARD

Distributed Denial of Service DDoS attacks are a significant threat to online game servers, often used by malicious actors to disrupt gameplay or extort server owners.

Rocketnode addresses this with its proprietary “ROCKET GUARD” system, which they describe as a combination of DDoS protection and software protection. Effective DDoS mitigation is essential for: Budgetair.co.uk Reviews

• Server Uptime: Preventing malicious traffic from overwhelming the server and causing it to go offline.
• Player Experience: Ensuring uninterrupted gameplay sessions free from sudden lag spikes or disconnects caused by attacks.
• Security: Protecting the server’s network and services from being exploited or compromised.

While the specifics of “ROCKET GUARD” are proprietary, the explicit mention of both network-level DDoS protection and software-level security is a positive indicator that Rocketnode takes server resilience seriously.

This is a non-negotiable feature for serious game server hosting.

Global Data Centers and Low Ping

Rocketnode.com highlights its 7 global datacenter locations, assuring users of “low ping between you and your service.” The physical proximity of a game server to its players is paramount for minimizing latency ping. A lower ping translates to a more responsive and enjoyable gaming experience, reducing rubber-banding, input lag, and desynchronization issues. The availability of multiple data centers allows users to choose a server location closest to their primary player base, whether they are in North America, Europe, or other regions. This geographical distribution is a significant advantage for international communities or players who want to ensure the best possible connection.

The Rocket Panel: User Experience and Features

One of Rocketnode.com’s touted innovations is its custom-developed “Rocket Panel.” A well-designed control panel is arguably as important as the raw server specifications, as it directly impacts the ease of managing and maintaining a game server.

Rocketnode claims to have invested significant time in developing and improving this panel, aiming to make server management “as easy as possible through an advanced interface and addons.”

Intuitive Interface and Ease of Use

An intuitive control panel is critical for users, especially those who might not have extensive technical knowledge.

The “Rocket Panel” aims to simplify complex server administration tasks. This typically includes:

• One-Click Installation: Easy setup for various game servers.
• Configuration Management: Simple interfaces for adjusting game settings, server rules, and permissions without manual file editing.
• File Manager: Web-based access to server files for uploading mods, maps, and backups.
• Console Access: A real-time console to view server logs, issue commands, and troubleshoot.
• User Management: Tools to add, remove, or modify user access to the server.

The emphasis on an “advanced interface” suggests a modern, responsive design that enhances user experience.

A well-laid-out panel can save users countless hours of frustration and allows them to quickly get their server up and running, and then maintain it efficiently.

Automation and Instant Deployment

Rocketnode highlights “INSTANT DEPLOYMENT” as a key feature, stating that their “automated system provisions your server so it is ready to use instantly.” This automation is a huge convenience factor. Numberartist.com Reviews

Traditional server provisioning could take hours or even days, involving manual setup by a technician. With instant deployment, users can:

• Get Started Immediately: No waiting period. purchase a server and it’s ready to configure within minutes.
• Scale Quickly: Easily deploy additional servers or upgrade existing ones as demand grows.
• Test Configurations: Rapidly spin up and tear down test servers without long delays.

This automation is powered by sophisticated backend systems that handle resource allocation, operating system installation, and game server deployment automatically, reflecting a modern approach to hosting infrastructure.

Advanced Features and Addons

The mention of “addons” in the context of the Rocket Panel suggests additional functionalities beyond basic server management.

While specific addons aren’t detailed on the homepage, these could include:

• Mod Managers: Tools to easily install, update, and manage game-specific mods e.g., Oxide plugins for Rust, Forge/Fabric for Minecraft.
• Backup Solutions: Automated or manual backup options to protect server data.
• Monitoring and Analytics: Dashboards showing server performance metrics CPU usage, RAM, network traffic and player statistics.
• Scheduled Tasks: Automation of routine tasks like server restarts, backups, or script execution.

These advanced features enhance the power and flexibility of the control panel, empowering users to customize and maintain their servers with greater control and less manual intervention.

Customer Support and Community Engagement

Beyond technical specifications and features, the quality of customer support is a critical differentiator for any hosting provider.

Rocketnode.com places a strong emphasis on its “Rocket-Fast support team” and actively engages with its community through platforms like Discord.

“Rocket-Fast Support” and 24/7 Availability

Rocketnode claims its support team is “there for you when you need it the most, ready to help.” The “Rocket-Fast” moniker implies quick response times and efficient problem resolution.

Good customer support for game server hosting means:

• Technical Expertise: Support staff knowledgeable about game-specific issues, server configurations, and common problems.
• Availability: Ideally, 24/7 support through various channels ticketing system, live chat, Discord. The website mentions 24/7 support in client testimonials.
• Proactive Assistance: Sometimes, support might proactively identify issues or offer optimization tips.
• Helpful Attitude: A friendly and patient team can significantly improve the user experience, especially for less tech-savvy individuals.

Client testimonials on the website frequently praise the support team, highlighting their helpfulness, efficiency, and professionalism. Finerugcollection.com Reviews

One client, “Rollin Ent,” specifically mentions “the manager Lane R.

Did an excellent job and the support director Dean GM.

Ensured my server was quickly up and running,” suggesting a structured and effective support hierarchy.

Discord Community Integration

Rocketnode encourages users to “Join Discord,” indicating an active presence on this popular platform.

Discord has become a de facto communication hub for gaming communities, and a strong presence there for a hosting provider offers several benefits:

• Real-time Support: Users can often get quick answers to simple questions or escalate issues directly to staff.
• Community Support: Other users can share tips, troubleshoot common problems, or offer advice.
• Announcements: Rocketnode can quickly disseminate news, updates, or maintenance schedules.
• Feedback Channel: A direct line for users to provide feedback and suggest new features or game support.
• Transparency: An active Discord server can foster a sense of community and transparency between the provider and its users.

The integration of Discord reflects a modern approach to customer engagement, leveraging platforms where their target audience already spends a significant amount of time.

Client Testimonials and Trustpilot Reviews

Rocketnode.com prominently displays several client testimonials directly on its homepage and also loads reviews from Trustpilot.

These social proofs are crucial for building trust and providing potential customers with insights into the experiences of existing users.

Analyzing On-Site Testimonials

The testimonials featured on Rocketnode’s homepage are overwhelmingly positive, highlighting key aspects of their service:

• Claimless: Praises the “top-notch” VPS offering and “personalized assistance” from Lane and his team. This suggests quality hardware and responsive support.
• Rollin Ent: Commends the efficiency and professionalism of the support team, specifically naming “Lane R.” and “Dean GM.” for quick server setup. This reinforces the “Rocket-Fast” support claim.
• Ally Samantha: Declares Rocketnode “100% without a doubt the best hosting I have ever used,” citing amazing support and a perfect overall experience over six months. This speaks to long-term satisfaction and reliability.
• Luke Tidrick: Highlights the “great support team that loves their community” and notes that executives are supportive and helpful, assisting customers with “almost everything.” This suggests a customer-centric culture.
• KD Philips: Describes an “absolutely amazing experience,” praising the high-quality hosting service and a “very friendly,” “hands-on,” and “understanding” 24/7 support team. This reiterates the strength of their support.

Collectively, these testimonials paint a picture of a company that excels in customer service, provides reliable hosting, and offers a strong value proposition. Azoresgetaways.com Reviews

While on-site testimonials are curated, the consistency in their praise for support and performance is notable.

Trustpilot Integration and Third-Party Validation

The website explicitly states “Loading reviews from Trustpilot…” and encourages users to “Read More Reviews.” Trustpilot is a widely recognized independent review platform, and its integration suggests transparency.

For potential customers, consulting Trustpilot offers:

• Unbiased Opinions: Reviews on Trustpilot are typically from verified customers and are less susceptible to direct manipulation than on-site testimonials.
• Comprehensive Feedback: Trustpilot often provides a broader range of feedback, including critical reviews that can offer a balanced perspective.
• Current Sentiment: Users can see the most recent reviews and the company’s response rate, gauging current customer satisfaction and responsiveness.

While the homepage doesn’t display the Trustpilot score directly, the willingness to direct users to an independent platform is a positive sign of confidence in their service quality.

Users are always advised to check independent review sites for a holistic view before making a purchasing decision.

Blog Content and Educational Resources

Beyond hosting services, Rocketnode.com maintains a blog that offers valuable content related to the games they host and general server management tips.

This demonstrates a commitment to providing educational resources and engaging with the broader gaming community, which can be a significant value-add for customers.

Recent Blog Posts and Relevance

The homepage features a snippet of recent blog posts, indicating a focus on current gaming trends and practical advice:

• “10 Must-See Minecraft 1.21.5 Seeds” 5 min read: This type of content is highly relevant to Minecraft players, offering actionable information that can enhance their gameplay experience. It also subtly reinforces Rocketnode’s expertise in Minecraft hosting.
• “Palworld v0.6: Terraria Crossover Launching This Summer” 2 min read: Staying current with game updates and major events like crossovers is crucial for engaging the gaming community. This shows Rocketnode is tuned into the latest developments for games they support.
• “What Is FTB and Why It Still Dominates Modded Minecraft in 2025, plus how to host your own FTB server with RocketNode” 3 min read: This post is particularly valuable. It educates users about a complex aspect of Minecraft Feed The Beast modpacks and then seamlessly integrates how Rocketnode’s services can facilitate hosting such servers. This combines helpful information with a clear call to action, demonstrating their utility.

These blog posts are short, focused, and directly relevant to their target audience.

This content marketing strategy serves multiple purposes: it attracts new users searching for game-specific information, educates existing customers, and positions Rocketnode as an authority in game server hosting. Sintra.ai Reviews

Value for Users and Community Building

The blog content provides several benefits for Rocketnode’s users and contributes to community building:

• Knowledge Base: It acts as an accessible knowledge base for common questions or advanced topics, reducing the load on customer support for frequently asked questions.
• Enhanced Experience: By offering tips, guides, and insights, Rocketnode helps users get more out of their games and servers.
• SEO Benefits: Regularly updated, relevant blog content helps Rocketnode rank higher in search engine results for game-specific queries, driving organic traffic.
• Trust and Authority: Providing valuable content builds trust and positions Rocketnode as a knowledgeable and reliable resource, not just a service provider.
• Cross-Promotion: Blog posts can subtly highlight Rocketnode’s features or services, as seen in the FTB article.

Overall, the blog demonstrates a commitment to fostering a vibrant ecosystem around their hosting services, providing more than just server space but also valuable insights and engagement.

Overall Value Proposition and Ideal User

Bringing all aspects together, Rocketnode.com presents a compelling value proposition for a specific segment of the gaming community. It’s not just about providing raw server power.

It’s about combining that with a user-friendly experience, strong support, and a focus on specific gaming needs.

Who is Rocketnode.com Best Suited For?

Rocketnode.com appears to be an excellent choice for:

• Dedicated Gaming Communities: Clans, guilds, or groups of friends who want a reliable, high-performance server for their chosen game without the hassle of self-hosting.
• Modded Game Enthusiasts: Players who frequently use complex modpacks like FTB for Minecraft or custom game modes like FiveM roleplaying will benefit from the robust hardware and potentially, mod-friendly control panel features.
• Content Creators and Streamers: Those who need a stable and high-quality server to host events, interact with their audience, or showcase their gameplay.
• Users Seeking Ease of Use: The “Rocket Panel” and instant deployment features are ideal for individuals who want to get their server up and running quickly without deep technical knowledge.
• Budget-Conscious Gamers for entry-level plans: With competitive starting prices for games like Minecraft, Rocketnode makes dedicated hosting accessible.
• Users Prioritizing Low Latency and Uptime: With global data centers and strong DDoS protection, players looking for minimal lag and maximum server availability will find value here.

Potential Considerations for Users

While Rocketnode.com offers many positives, potential users should also consider a few aspects:

• Pricing for High-Demand Games: While competitive, hosting resource-intensive games like Ark: Survival Ascended can be significantly more expensive. Users should factor this into their long-term budget.
• Specific Customization Needs: While the Rocket Panel offers extensive features, highly technical users who require root access or very niche server configurations might need to confirm if their specific needs are met though for most game hosting, this level of access is rarely required.
• Customer Service Channels: While Discord and ticketing are mentioned, confirming if live chat is consistently available or if phone support is an option though less common for game hosts could be beneficial for some users.

Ultimately, Rocketnode.com positions itself as a robust, user-friendly, and reliable game server hosting provider.

Its emphasis on performance, specialized features, and customer support makes it a strong contender for anyone looking to host their favorite online games.

The blend of cutting-edge technology NVMe, DDoS protection with user-centric design Rocket Panel, instant deployment aims to deliver a seamless and high-quality experience.

Frequently Asked Questions

What is Rocketnode.com?

Rocketnode.com is a specialized game server hosting provider that offers high-performance, low-latency servers for popular online games like Minecraft, FiveM, Rust, Ark, and Counter-Strike 2, among others. Shopshopslive.com Reviews

What types of games does Rocketnode.com host?

Rocketnode.com hosts a wide range of popular online games, including but not limited to Minecraft, FiveM, Rust, 7 Days to Die, Ark: Survival Ascended, Ark: Survival Evolved, Arma 3, DayZ, Garry’s Mod, Palworld, Unturned, and Counter-Strike 2.

Does Rocketnode.com offer DDoS protection?

Yes, Rocketnode.com explicitly states that it offers DDoS protection through its proprietary “ROCKET GUARD” system, which combines network-level DDoS protection with software protection to keep your server online.

What kind of storage does Rocketnode.com use?

Rocketnode.com uses NVMe Non-Volatile Memory Express storage solutions.

NVMe SSDs provide significantly faster read and write speeds compared to traditional SSDs and HDDs, leading to quicker game world loading and smoother performance.

How quickly are servers deployed after purchase?

Rocketnode.com boasts “INSTANT DEPLOYMENT.” Their automated system provisions your server immediately after an order, meaning it’s ready to use within minutes.

What is the “Rocket Panel”?

The “Rocket Panel” is Rocketnode.com’s custom-developed control panel designed to make managing your game server as easy as possible through an advanced interface and various addons for configuration, file management, and more.

Does Rocketnode.com offer global server locations?

Yes, Rocketnode.com offers 7 global datacenter locations, which allows users to choose a server geographically closer to their player base to ensure low ping and high-quality service worldwide.

How can I get support from Rocketnode.com?

Rocketnode.com provides “Rocket-Fast support” from their team.

While specific channels aren’t all listed, they emphasize a responsive support team and encourage users to join their Discord community for assistance.

Client testimonials suggest 24/7 support availability. Uniquesoils.com Reviews

Is Rocketnode.com good for modded Minecraft servers?

Yes, Rocketnode.com is well-suited for modded Minecraft servers.

Their infrastructure, including NVMe storage and high-performance servers, can handle the increased demands of modpacks, and their blog even features content on hosting FTB Feed The Beast servers.

Can I upgrade my server plan later if my community grows?

While not explicitly detailed on the homepage, reputable hosting providers like Rocketnode.com typically offer scalable plans, allowing users to upgrade their server’s resources e.g., player slots, RAM, CPU as their community grows.

You would need to check their specific terms or contact support for details.

What are the starting prices for game servers on Rocketnode.com?

Starting prices vary by game: Minecraft from $3.25/mo, FiveM from $6.50/mo, Rust from $16.85/mo, 7 Days to Die from $10.80/mo, Ark: Survival Ascended from $36.00/mo, Ark: Survival Evolved from $19.50/mo, Arma 3 from $6.75/mo, DayZ from $8.75/mo, Garry’s Mod from $6.25/mo, Palworld from $11.40/mo, Unturned from $5.95/mo, and Counter-Strike 2 from $6.50/mo.

Does Rocketnode.com provide a money-back guarantee?

The homepage does not explicitly state a money-back guarantee policy.

Users should consult Rocketnode.com’s Terms of Service or contact their sales team for information regarding refunds or trial periods.

Are there any setup fees for Rocketnode.com servers?

The website does not mention any setup fees for instant deployment.

Typically, with automated instant deployment systems, setup fees are not charged.

Can I install custom plugins or mods on my server?

Yes, Rocketnode.com’s “Rocket Panel” and overall service are designed to allow full customization, including the ability to install and manage custom plugins, mods, and maps for the supported games. Directwaycars.co.uk Reviews

Does Rocketnode.com offer VPS hosting beyond game servers?

One client testimonial mentions purchasing a “VPS from RN,” suggesting that Rocketnode might offer Virtual Private Servers VPS alongside their dedicated game server hosting, potentially for more advanced users who need more control.

It’s best to check their “See all games and services” section or contact sales.

How does Rocketnode.com ensure low ping for players?

Rocketnode.com ensures low ping by utilizing 7 global datacenter locations, allowing users to choose the server closest to their player base.

Closer proximity reduces the time it takes for data to travel, resulting in lower latency.

Are there any limitations on player slots?

Player slot limitations are typically dependent on the specific game and the hosting plan chosen.

Higher-tier plans usually offer more player slots to accommodate larger communities.

Does Rocketnode.com offer free trials?

The website does not explicitly advertise free trials.

Interested users should inquire directly with Rocketnode.com support or sales if they offer any trial periods.

How does Rocketnode.com compare to other game server hosts?

Rocketnode.com differentiates itself with a focus on “Rocket-Fast” performance NVMe, high-performance servers, robust “ROCKET GUARD” DDoS protection, a user-friendly “Rocket Panel” for easy management, and responsive “Rocket-Fast support” across 7 global locations.

Its pricing is competitive for the features offered. Efile4biz.com Reviews

What resources are provided for new users to set up their servers?

Rocketnode.com offers an intuitive “Rocket Panel” for easy setup and management, “instant deployment” for quick server readiness, and helpful blog content that includes guides on setting up specific game servers, such as FTB Minecraft servers.

Their support team is also available for assistance.