
Based on checking the website royal-bois.com, it appears to be an e-commerce platform specializing in handcrafted furniture, particularly “river tables” made from wood and epoxy resin.
The site showcases a range of unique tables—dining, coffee, and accent tables—along with an unexpected inclusion of jewelry, specifically rings made from epoxy resin and wood.
While the craftsmanship of the furniture seems to be a focal point, the presence of jewelry, especially rings, raises a significant concern from an Islamic perspective.
The production and sale of jewelry for adornment, particularly for display, falls into an area that can encourage extravagance and misdirection from core Islamic principles of modesty and simplicity.
In Islam, emphasis is placed on avoiding excessive adornment and practices that can lead to pride or showing off.
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Royal-bois.com Reviews Latest Discussions & Reviews: |
While beauty and craftsmanship are appreciated, the focus should remain on utility and avoiding anything that distracts from one’s spiritual path.
Therefore, engaging in the business of creating or promoting such items, particularly jewelry, can be problematic.
A better alternative would be to focus purely on functional and aesthetically pleasing furniture that serves a clear purpose within the home, without delving into items that are primarily for ostentatious display.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
royal-bois.com Review & First Look
Upon a first look at royal-bois.com, the website immediately presents itself as a specialized outlet for unique, artisan-crafted furniture, with a heavy emphasis on “river tables.” The homepage is visually engaging, featuring high-quality images of various tables made from wood and epoxy resin.
The design is clean and modern, suggesting a focus on aesthetic appeal and user experience.
The site is structured to guide visitors through different categories of products, including dining tables, coffee tables, accent tables, and surprisingly, epoxy resin rings.
This diverse product range, while showcasing craftsmanship, also introduces an element that requires careful consideration.
The language used is French, indicating their primary market or origin, with phrases like “Découvrez l’univers du bois et des Tables Rivières” Discover the world of wood and River Tables setting the tone.
The site highlights the unique nature of their creations, positioning them as an alternative to mass-produced furniture.
From a technical standpoint, the website appears to be responsive and loads relatively quickly, which is crucial for retaining visitor interest.
The navigation is straightforward, allowing users to easily browse different product types and access information about the company.
royal-bois.com Cons
While royal-bois.com exhibits commendable craftsmanship in its furniture, there are several aspects, particularly from an Islamic perspective, that warrant consideration as “cons.”
- Inclusion of Jewelry Rings: The most significant concern is the offering of epoxy resin rings. In Islam, there is a strong emphasis on modesty and avoiding excessive adornment, especially for women in a public display context, and restrictions for men wearing gold or silk. While these rings are made of resin and wood, the very act of promoting and selling jewelry for adornment can inadvertently encourage superficiality and a focus on outward display, which runs contrary to Islamic teachings of humility and inner beauty. A business that focuses on utility and essential home items aligns more closely with these values.
- Focus on Adornment: Jewelry, by its nature, is primarily for adornment. While certain types of jewelry are permissible within specific contexts in Islam, promoting it as a core product, especially for general purchase, can lead to extravagance.
- Potential for Misinterpretation: The widespread availability of such items can normalize excessive display, moving away from the principle of simplicity.
- Distraction from Core Values: For a business, concentrating on items that are purely for show can detract from the focus on quality, utility, and ethical trade in more essential goods.
- Pricing Transparency and Accessibility: The prices for the larger tables are listed as “A partir de €2.815,00,” which means “starting from.” While this is common for custom or handcrafted items, it lacks immediate transparency on the exact cost without further inquiry. For a general audience, this could be a barrier.
- High Starting Prices: While indicative of custom craftsmanship, the high starting prices for tables e.g., €2,815.00 might make them inaccessible to a broader market, potentially limiting their reach to a niche, high-end clientele.
- Lack of Detailed Cost Breakdown: Users might desire more granular information on what drives the price, such as wood type, resin color, or specific dimensions, before committing to an inquiry.
- Limited Information on Sourcing/Sustainability: While the website mentions “matières premières d’exception,” there is no explicit detail about the ethical sourcing of wood or the environmental impact of epoxy resin production. For environmentally conscious consumers, this could be a drawback.
- Epoxy Resin Concerns: While durable, the production and disposal of epoxy resin can have environmental implications, which are not addressed on the site.
- French-Centric Content: The entire website is in French, which naturally limits its accessibility to a global audience. While Google Translate can assist, a dedicated English version or multilingual option would expand its reach.
- Global Market Limitation: By only offering content in French, royal-bois.com significantly restricts its potential customer base to French speakers.
- SEO Challenges: For search engines, a single-language site will only rank well in queries for that language, hindering international visibility.
- Shipping and Delivery Details: While “Fabrication & Livraison” mentions a lead time of 8 to 12 weeks, specific details about shipping costs, international shipping, and delivery partners are not immediately clear on the homepage, which could be a concern for potential buyers.
- Uncertainty for Buyers: Lack of clear shipping policies can deter potential customers, especially for large, custom furniture.
- International Shipping: For a bespoke item, international buyers would need to know the feasibility and cost of shipping to their location.
royal-bois.com Alternatives
Given the concerns, especially regarding the jewelry offerings and the overall emphasis on opulent display, exploring alternatives that align more closely with Islamic principles of simplicity, utility, and ethical consumption is beneficial.
The focus should shift towards products that serve a clear purpose, are durable, and are made with integrity, rather than those primarily for show.
- Focus on Halal Furniture Makers and Artisans: Instead of businesses that blend functional furniture with potentially problematic adornments, seek out artisans and companies that exclusively create practical, durable, and ethically sourced furniture.
- Local Woodworkers: Supporting local woodworkers who focus on creating sturdy, functional furniture like dining tables, bookshelves, or storage units made from sustainably sourced wood. These pieces serve a clear purpose and can be appreciated for their craftsmanship without promoting extravagance.
- Companies Specializing in Sustainable Materials: Look for furniture makers who prioritize eco-friendly materials beyond just wood, such as bamboo, recycled metals, or natural fibers, ensuring the environmental impact is minimized.
- DIY and Upcycling Furniture Projects: For those who appreciate unique pieces and want to avoid commercial pitfalls, creating furniture through DIY or upcycling old pieces offers a rewarding and permissible alternative.
- Personalized Touch: This allows for custom designs that meet specific needs without contributing to a consumerist mindset.
- Resourcefulness: Upcycling reduces waste and promotes resourcefulness, aligning with Islamic teachings on avoiding waste Israf. Websites like instructables.com or communities on Reddit e.g., r/DIYfurniture offer ample guides and inspiration.
- Ethical Home Goods Retailers: Patronize retailers that explicitly state their commitment to ethical sourcing, fair trade, and sustainable practices for all their home goods, not just furniture.
- Certified Ethical Brands: Seek out brands that have certifications for fair labor practices, sustainable forestry, or environmental stewardship.
- Focus on Durability and Practicality: Choose retailers whose product lines emphasize longevity and practical use over trendy or purely decorative items.
- Community Workshops and Skill-Building Initiatives: Engage with community workshops that teach woodworking or furniture restoration skills. This not only provides alternatives to purchasing new items but also fosters valuable skills and community engagement.
- Empowerment Through Skills: Learning to build or repair furniture fosters independence and reduces reliance on commercial markets.
- Charitable Aspects: Skills learned can be used to help others, such as creating furniture for those in need, which is highly encouraged in Islam.
royal-bois.com Pricing
Royal-bois.com’s pricing structure primarily reflects the bespoke and handcrafted nature of their products, particularly the “river tables.” The majority of their featured large tables are listed with a “Prix réduitA partir de €2.815,00,” indicating a starting price of €2,815.00, which suggests that the final cost can vary significantly based on customization options like wood type, resin color, size, and specific design elements.
This pricing model is typical for custom furniture makers, where each piece is unique.
- River Tables Tables Résine Époxy:
- Starting Price: Most river tables, including “Table epoxy en noyer massif,” “Table en bois et résine noir,” and “Table de luxe époxy,” are listed as “A partir de €2.815,00.” This suggests a premium price point due to the specialized craftsmanship, materials solid wood, quality epoxy, and custom design work involved.
- Premium Materials: The use of specific woods like walnut noyer, oak chêne, or mango manguier, combined with high-quality epoxy resin, contributes to the higher cost. These materials often come with a significant price tag due to their durability, aesthetic appeal, and sourcing.
- Artisan Labor: The labor involved in creating these pieces—from wood selection and preparation to resin pouring, curing, sanding, and polishing—is extensive and specialized, justifying the higher price point.
- Accent Tables Tables D’appoint:
- Lower Price Range: These smaller tables are significantly more affordable, ranging from €79,00 for models like “Table d’appoint scandinave” and “Table d’appoint pas cher,” up to €319,00 for “Table d’appoint haute” or €199,00 for “Table d’appoint vintage.”
- Variety in Pricing: The price variation within this category likely depends on the materials used e.g., marble top vs. wood, design complexity, and size.
- Solid Wood Tables Tables en Bois:
- Mid to High Range: These tables without epoxy resin, such as “Table en bois d’acacia gris” €1.550,00, “Table en chêne massif” €2.150,00, and “Table en manguier de 300cm” €2.700,00, fall into a mid to high price bracket, reflecting the cost of solid wood and craftsmanship.
- Size and Wood Type Impact: Larger tables and those made from more exotic or durable woods will naturally command higher prices.
- Epoxy Resin Rings Bijoux en Résine D’époxy:
- Accessible Price Point: The rings are priced very affordably, ranging from €35,00 to €45,00. This is the most accessible product on their site.
- Concerns with Value Proposition: While affordable, as discussed earlier, the very nature of these items from an Islamic perspective raises questions about promoting unnecessary adornment. From a business perspective, they might serve as entry-level products to attract customers, but their overall contribution to a truly ethical business model could be debated.
Payment Options:
The website highlights a “Paiement sécurisé en 4 fois” secure payment in 4 installments option available for purchases up to €4,000. This interest-free installment plan if truly interest-free and not merely deferred interest, which would be problematic could make higher-priced items more accessible to customers, although it’s crucial for consumers to verify that there are no hidden fees or interest charges that would make it impermissible from an Islamic financial perspective.
Summary of Pricing:
Royal-bois.com operates at a premium price point for its main furniture offerings, reflecting the custom, handcrafted nature of the products.
The accent tables provide a more budget-friendly entry, while the rings are positioned as very accessible, albeit with the ethical considerations previously mentioned.
The pricing strategy targets customers seeking unique, high-quality, artisan-made pieces, but potential buyers should be prepared for substantial investments, especially for the signature river tables.
How to Cancel royal-bois.com Subscription
Based on examining the royal-bois.com website, there is no indication of a subscription service or a free trial related to their products.
The website primarily functions as an e-commerce platform for one-time purchases of handcrafted furniture and epoxy resin jewelry.
Therefore, the concept of “canceling a royal-bois.com subscription” or “canceling a free trial” does not apply to their business model.
- No Recurring Services: Royal-bois.com focuses on selling physical products tables, rings, not digital content, memberships, or recurring services that would typically require a subscription.
- One-Time Purchases: Customers make individual purchases of items, and there is no mention of any membership tiers, recurring billing, or subscription boxes for furniture or accessories.
- Order-Based Transactions: All transactions appear to be on an order-by-order basis, where a customer selects an item, completes the purchase, and then awaits production and delivery.
If a customer wishes to cancel an order placed on royal-bois.com, it would fall under their general order cancellation policy rather than a subscription cancellation.
Typically, for custom or handcrafted items, cancellation policies can be quite strict, especially once production has begun, due to the personalized nature and significant labor involved.
General Steps for Order Cancellation if applicable for physical products:
- Review Terms and Conditions: The first step would be to consult the website’s general terms and conditions Conditions Générales de Vente or a dedicated “Returns and Cancellations” section, if available. This document would outline the procedure, deadlines, and any associated fees for canceling an order.
- Contact Customer Service Immediately: If a customer wishes to cancel an order, they should contact royal-bois.com’s customer service as soon as possible. The website lists customer service hours: “La semaine 9h – 18h / Le samedi 9h – 12h.” Prompt communication is crucial, especially for custom orders, as manufacturing typically begins shortly after an order is placed.
- Contact Methods: Look for a contact form, email address, or phone number on the “Contact” or “Service client” page.
- Provide Order Details: Have the order number, date of purchase, and details of the item ready to expedite the process.
- Understand Custom Order Implications: For tables, which are made to order with a lead time of “8 à 12 semaines” for fabrication, cancellation might only be possible within a very short window after placing the order, or it might incur significant charges to cover material costs and labor already expended.
In summary, royal-bois.com does not offer any subscription services.
Any cancellation process would pertain to the cancellation of a one-time product order, subject to their specific sales terms and conditions for physical goods.
royal-bois.com vs. Other Artisanal Furniture Makers
When comparing royal-bois.com to other artisanal furniture makers, several key differentiators emerge, particularly in their specialization, pricing, and market approach.
- Specialization in “River Tables”:
- Royal-bois.com: Their primary strength and marketing focus are the “river tables” tables rivière featuring epoxy resin integrated with natural wood slabs. This niche specialization gives them a unique identity in the market. They emphasize the artistic fusion of wood and resin, aiming for unique, design-centric pieces. Their descriptions highlight “créations uniques” and the artisan’s dedication “ébénistes artisans dévoués”.
- Other Artisanal Makers: Many other artisanal furniture makers might offer a broader range of styles, from traditional solid wood pieces to modern minimalist designs, or they might specialize in different techniques e.g., joinery, carving. While some may incorporate resin, it’s often not their defining product line. For instance, a maker might focus on Shaker-style furniture, handcrafted Windsor chairs, or custom cabinetry.
- Product Range Furniture & Jewelry:
- Royal-bois.com: They offer a clear distinction between their high-end river tables, more accessible accent tables, and the surprising inclusion of epoxy resin rings. This dual focus on large furniture and small jewelry is somewhat unusual for an artisanal furniture maker.
- Other Artisanal Makers: Generally, other makers tend to stick to a more cohesive product line. A furniture maker would typically focus solely on furniture, perhaps extending to home decor items like cutting boards or small sculptures, but rarely into personal adornment like rings. This broader yet seemingly disparate product range from Royal Bois could be seen as a strategic move to capture different market segments, but it also dilutes their brand identity as purely furniture artisans.
- Pricing Strategy:
- Royal-bois.com: They position themselves at a premium price point for their signature river tables €2,815+, reflecting the custom work and materials. Their accent tables offer a more affordable entry, and the rings are very low-cost entry points. This tiered pricing allows them to target different consumer budgets.
- Other Artisanal Makers: Pricing varies widely among artisanal makers. Some focus on ultra-luxury, bespoke pieces with even higher price tags than Royal Bois, while others might target a mid-range market with simpler designs or less exotic materials. Makers who specialize in solid wood often price similarly for their labor and material quality, but without the added cost of large-scale resin work.
- Market Approach & Customization:
- Royal-bois.com: They emphasize customization “réalisation sur mesure de votre mobilier époxy” and uniqueness, targeting customers who want a statement piece that “vous ressemble.” They highlight French and European craftsmanship “Entreprise Française,” “fabriquées dans nos ateliers en France & en Europe”.
- Other Artisanal Makers: Many artisanal makers also offer customization. The distinction might lie in the breadth of customization options e.g., Royal Bois offers resin color and disposition, while another might offer specific joinery types or wood finishes. Some makers might focus on limited edition runs or pre-designed pieces that are still handmade but not custom.
- Online Presence vs. Traditional Workshop Model:
- Royal-bois.com: They present a strong online e-commerce presence, making their unique products accessible to a broader digital audience. This is a shift from traditional artisanal workshops that might rely more on local showrooms, craft fairs, or word-of-mouth.
- Other Artisanal Makers: While many are moving online, a significant portion still operates with a more localized model, emphasizing direct client interaction and often physical showrooms.
In essence, Royal-bois.com distinguishes itself through its pronounced specialization in epoxy “river tables” and its online-first approach for selling these unique, premium items, coupled with a surprising foray into lower-priced jewelry.
This contrasts with many artisanal makers who might have broader product lines, different material focuses, or more traditional sales channels.
Fabrication Process of Royal-bois.com Tables
Based on the information provided on the royal-bois.com homepage, the fabrication process for their signature epoxy resin tables river tables is a meticulous, artisan-driven endeavor, emphasizing expertise and a blend of traditional woodworking with modern material integration.
The process highlights craftsmanship and attention to detail, which contributes to the premium nature of their products.
-
Wood Selection and Preparation:
- Diverse Wood Types: The process begins with the selection of raw wood slabs. Royal Bois mentions using various types, including “chêne oak, l’olivier olive, l’orme elm, le châtaignier chestnut, le noyer walnut, et bien d’autres.” This suggests a careful selection process, likely focusing on pieces with natural edges and unique grain patterns that will complement the resin.
- Artisan Expertise: The description states that “ébénistes artisans dévoués” dedicated cabinetmaker artisans are involved. This implies a high level of skill in preparing the wood, which would include drying, flattening, and shaping the wood slabs to create the “river banks” for the resin pour. Proper wood preparation is crucial to prevent warping or cracking later.
-
Epoxy Resin Integration:
- Primary Material: Epoxy resin is identified as the “matériau principal” main material for river tables, associated directly with the wood planks.
- Coloration and Customization: The resin is often colored “en fonction du design de la table qui a été pensé en amont” depending on the table’s design conceived beforehand. Colors can vary widely: “bleu clair, bleu foncé, rouge, blanc, noir, etc.” It can also be transparent, semi-transparent, or opaque. This highlights the custom nature of each piece, allowing for unique aesthetic outcomes.
- Inclusion of Objects: Before the resin hardens, artisans can “y incruster toutes sortes d’objets ou matériaux afin de créer son propre design, comme des galets par exemple” embed all sorts of objects or materials to create a unique design, like pebbles. This adds another layer of artistic personalization.
-
Pouring and Curing:
- Molding: While not explicitly detailed for tables, the description of ring making mentions a mold. For tables, large custom molds would be created to contain the wood slabs and the poured resin.
- Mixing and Pouring: The epoxy resin is mixed with a hardener. The text emphasizes avoiding “bulles à l’intérieur de la résine, afin d’avoir des finitions propres et homogène” bubbles inside the resin, to have clean and homogeneous finishes. This requires skill and specialized equipment.
- Curing Time: The text mentions that “le séchage dépend de la durée du durcissement et du temps de coulée de l’époxy.” The overall fabrication time of “8 à 12 semaines” for a table indicates a significant curing period and multiple layers of resin may be applied, each requiring its own curing time.
- Humidity Control: “Des éléments importants à prendre en compte le taux d’humidité pour un bon séchage de la future table résine epoxy” Important elements to consider are the humidity level for a good drying of the future epoxy resin table. This points to controlled environmental conditions during the curing phase to ensure optimal hardening and clarity of the resin.
-
Finishing Ponçage et Polissage:
- Once the resin is dried and hardened, the “moment du ponçage et polissage sera venu.” This extensive finishing process is critical to achieve the smooth, glossy surface characteristic of high-quality epoxy resin tables. It involves multiple stages of sanding with progressively finer grits, followed by polishing to a high sheen.
-
Quality Control and Detailing:
- The overall commitment to “attention méticuleuse à chaque étape du processus” meticulous attention at each stage of the process suggests a rigorous quality control regimen. This ensures that each custom piece meets the aesthetic and durability standards expected of premium, handcrafted furniture.
In summary, the fabrication process at Royal-bois.com is a testament to skilled artistry, combining natural wood’s beauty with the versatility of epoxy resin to create unique, bespoke furniture pieces, with a significant lead time reflecting the intricate nature of the work.
Considerations for Purchasing from Royal-bois.com
When considering a purchase from royal-bois.com, especially for their signature custom tables, there are several key factors to keep in mind, blending practical consumer advice with an Islamic ethical lens.
-
Understand the Nature of Custom Orders:
- Long Lead Times: Royal-bois.com explicitly states a fabrication time of “8 à 12 semaines” 2 to 3 months for their tables. This is a significant waiting period. If you need furniture quickly, this is not the right option. This lead time is typical for bespoke, handcrafted items, reflecting the intricate process of wood preparation, resin curing, and finishing.
- No Immediate Returns: For custom pieces, cancellation or return policies are often more stringent than for off-the-shelf items. Ensure you fully understand their terms and conditions regarding cancellations or modifications once an order is placed.
- Unique Variations: Because each piece is handmade and uses natural wood, there will be variations in grain, color, and resin flow. Embrace this uniqueness rather than expecting a carbon copy of a display photo.
-
Verify Pricing and Payment Terms:
- “Starting From” Prices: Be aware that the listed prices for tables are “A partir de” starting from. This means the final price can be higher depending on your chosen customizations wood type, size, resin color, embedded objects. Get a precise quote before committing.
- Installment Payments: They offer “Paiement sécurisé en 4 fois” secure payment in 4 installments for purchases up to €4,000. From an Islamic finance perspective, it is crucial to verify that this payment option is genuinely interest-free with no hidden fees or charges for delayed payments, as interest riba is strictly prohibited. If it involves any form of interest, it should be avoided. Cash payment or a truly interest-free installment plan is the only permissible alternative.
-
Assess Material Quality and Craftsmanship Claims:
- “Matières Premières d’Exception”: Royal-bois.com claims to use “exceptional raw materials.” While images are visually appealing, as a consumer, one would ideally look for reviews, or request material samples if possible, to confirm the quality of the wood and resin used. High-quality epoxy should be durable, resistant to yellowing, and have a clear, bubble-free finish.
- Artisan Expertise: The emphasis on “dedicated cabinetmaker artisans” is positive. For bespoke furniture, the skill of the artisan is paramount.
-
Evaluate Ethical and Sustainable Practices:
- Wood Sourcing: While not explicitly detailed on the homepage, for a Muslim consumer, it’s beneficial to inquire about the sustainability and ethical sourcing of the wood. Is it from responsibly managed forests? This aligns with Islamic principles of environmental stewardship and avoiding waste.
- Epoxy Resin Disposal: Though epoxy resin is durable, its production and disposal can have environmental impacts. While Royal Bois may not detail this, conscious consumers might consider these broader implications.
-
Consider the Purpose of the Purchase Islamic Perspective:
- Utility vs. Ostentation: For furniture, prioritize utility, durability, and function over excessive ornamentation. A well-crafted table that serves its purpose for family gatherings or daily use is highly encouraged.
- Avoid Extravagance: While beauty is appreciated, excessive spending on items primarily for show especially the jewelry should be approached with caution. Islamic teachings encourage moderation and avoiding extravagance Israf and showing off. Focus on what is truly needed and what adds value to your home in a permissible way. If the purchase is driven purely by a desire to impress others or to accumulate lavish items, it’s worth re-evaluating.
- Alternatives: If the desire is for unique, handcrafted items, explore options that focus purely on functional furniture or even consider DIY projects that foster skill and personal investment without the commercial pressures.
By carefully evaluating these points, potential buyers can make an informed decision that aligns with their needs, budget, and ethical considerations when engaging with royal-bois.com.
Customer Service and After-Sales Support
Based on the information available on the royal-bois.com homepage, their stated commitment to customer service and after-sales support seems to be a key aspect of their business model, aiming to provide a positive experience for buyers of their high-value, custom-made furniture.
-
Reactive Customer Service: The website explicitly states “Service client réactif” Reactive customer service. This is a crucial promise for a business dealing with custom orders and significant lead times. Responsiveness is key to addressing customer queries, concerns, and updates during the long fabrication process.
- Operating Hours: They provide clear operating hours for their customer service: “La semaine 9h – 18h” Weekdays 9 AM – 6 PM and “Le samedi 9h – 12h” Saturday 9 AM – 12 PM. This transparency allows customers to know when they can expect a response.
- Contact Methods: While specific contact methods phone number, email address, contact form are not explicitly detailed on the homepage text provided, a typical e-commerce site would have a dedicated “Contact” or “Service client” page where these details are prominently displayed. This ensures customers have multiple avenues to reach out.
-
Support for Custom Orders: For items that take “8 à 12 semaines” to fabricate, consistent and proactive communication from customer service is vital.
- Order Updates: A reactive customer service implies that they would be able to provide updates on the fabrication status of an order, address any potential delays, or answer questions about material choices or design modifications.
- Post-Delivery Support: While not explicitly mentioned, “after-sales support” would typically include assistance with delivery logistics, handling any damage during transit, addressing manufacturing defects, or providing guidance on furniture care and maintenance. For premium furniture, clear policies on warranties and repairs would also be expected.
-
Payment Security and Installment Plan Support:
- The mention of “Paiement sécurisé en 4 fois” secure payment in 4 installments implies that their customer service would also be equipped to assist with any questions related to the payment process, installment schedules, or security concerns.
-
Language Barrier: As the website is entirely in French, it’s reasonable to assume that customer service communications will also be in French. This could pose a challenge for non-French-speaking international customers, potentially impacting the quality of their support experience.
In summary, Royal-bois.com’s commitment to “reactive customer service” with defined operating hours suggests an effort to provide timely and effective support for their customers.
For high-value custom furniture, this aspect is critical to building trust and ensuring customer satisfaction throughout the long production and delivery cycle.
Potential customers should verify the exact contact methods and clarify any specific after-sales policies before making a purchase.
3. Frequently Asked Questions
What is Royal-bois.com?
Royal-bois.com is an e-commerce website specializing in the sale of handcrafted furniture, particularly unique “river tables” made from wood and epoxy resin.
They also offer smaller accent tables and epoxy resin rings.
What kind of furniture does Royal-bois.com offer?
Royal-bois.com offers a variety of furniture, including dining tables, coffee tables, accent tables tables d’appoint, and console tables.
Their signature products are “river tables” that combine natural wood with colored epoxy resin.
Are the tables from Royal-bois.com custom-made?
Yes, Royal-bois.com emphasizes that their furniture, especially the epoxy resin tables, can be custom-made “réalisation sur mesure”. Customers can specify the color of the epoxy resin and its arrangement. Hot-sound.de Reviews
What materials are used in Royal-bois.com tables?
The main materials used are various types of solid wood, such as walnut, oak, olive, elm, chestnut, and mango wood, combined with epoxy resin.
What is a “river table” or “epoxy table” as sold by Royal-bois.com?
A “river table” is a type of table where two live-edge wood slabs are joined by a central flow of epoxy resin, creating a “river” effect.
The resin can be clear, colored, or embedded with objects to create unique designs.
How long does it take to produce a table from Royal-bois.com?
The website states that the fabrication time for a table is typically between 8 and 12 weeks.
This lead time is due to the handcrafted, custom nature of the furniture and the curing process of the epoxy resin. Webkyat.com Reviews
Does Royal-bois.com ship internationally?
While the website is in French and mentions fabrication in France and Europe, specific details about international shipping policies, costs, and destinations are not explicitly provided on the homepage.
Customers interested in international shipping should contact their customer service for details.
What are the prices of Royal-bois.com tables?
The large epoxy river tables typically start from €2,815.00. Smaller accent tables are more affordable, ranging from €79.00 to €319.00. Solid wood tables without resin are also available in a mid-to-high price range.
Does Royal-bois.com offer installment payments?
Yes, Royal-bois.com offers a secure payment option in 4 installments for purchases up to €4,000. It is advisable to verify that this installment plan is genuinely interest-free and does not involve any hidden charges from an Islamic financial perspective.
What kind of jewelry does Royal-bois.com sell?
Royal-bois.com also sells rings made from epoxy resin and wood. Wishclickplay.com Reviews
These are typically priced affordably, ranging from €35.00 to €45.00.
Are the rings from Royal-bois.com made from real wood?
Yes, the rings are described as being crafted from a combination of wood and epoxy resin.
Is there a return policy for Royal-bois.com products?
Specific details about the return policy are not available on the homepage text provided.
For custom-made items, return policies are often stricter.
It is recommended to check their full terms and conditions or contact customer service for details. Vegatraining.eu Reviews
How can I contact Royal-bois.com customer service?
Royal-bois.com states they have “reactive customer service” available weekdays from 9 AM to 6 PM and Saturdays from 9 AM to 12 PM.
Specific contact methods phone, email, contact form would typically be found on a dedicated “Contact” or “Service client” page.
Does Royal-bois.com use sustainable wood?
The website mentions using “matières premières d’exception” exceptional raw materials and diverse wood types.
However, explicit details about the sustainability or ethical sourcing of their wood are not provided on the homepage.
Customers concerned about this should inquire directly. Courthouseclinics.com Reviews
Can I choose the color of the epoxy resin for my table?
Yes, the website mentions that the resin color can be customized “La personnalisation s’étend de la couleur de la résine époxy”. They offer various colors like light blue, dark blue, red, white, and black, and can be transparent, semi-transparent, or opaque.
Are Royal-bois.com tables suitable for outdoor use?
The website text does not specify if their tables are designed for outdoor use.
Epoxy resin can be UV sensitive, and different woods react differently to outdoor conditions.
It’s best to assume they are for indoor use unless otherwise stated or confirmed by customer service.
Where are Royal-bois.com products manufactured?
Royal-bois.com states that their epoxy tables are “fabriquées dans nos ateliers en France & en Europe.” Speedystore.pk Reviews
What happens if there are bubbles in the epoxy resin?
The artisans at Royal-bois.com make efforts to “éviter de laisser des bulles à l’intérieur de la résine, afin d’avoir des finitions propres et homogène” avoid leaving bubbles inside the resin for clean and homogeneous finishes. This indicates a commitment to quality in the resin pouring process.
Is Royal-bois.com a large company or a small artisan workshop?
The language used, emphasizing “artisans dévoués” and “atelier Royal Bois,” suggests a focus on artisanal craftsmanship rather than mass production, indicating a smaller, specialized operation.
How does Royal-bois.com ensure payment security?
The website states “Paiement sécurisé en 4 fois,” implying secure transaction processing for their payment options.
For online purchases, this typically means using encrypted payment gateways to protect customer financial information.
Leave a Reply