Rtsperformance.co.uk Reviews

Based on checking the website, Rtsperformance.co.uk appears to be a legitimate e-commerce platform specializing in performance and aftermarket automotive parts, specifically clutches, brake discs, and brake pads.

They cater to a wide range of vehicles, including passenger cars, 4x4s, and light commercial vehicles across European, Asian, and American applications.

The site showcases a variety of products, details their manufacturing expertise, and offers information on shipping, returns, and customer support.

It seems geared towards car enthusiasts and mechanics looking for upgraded or replacement components for vehicle enhancement and maintenance.

RTS Performance Ltd, based in Cheshire, UK, claims over 35 years of experience in the automotive parts industry.

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They highlight their dedication to manufacturing “bespoke performance and after-market” components, emphasizing high-quality materials and rigorous testing for reliability, performance, and durability.

Their product lines include RTS Performance for high-end upgrades, RTS Aftermarket for OE-quality replacements, and RTS 4X4 for heavy-duty off-road applications.

The website provides contact details, payment options including financing, and assurances like “FREE UK DELIVERY On Orders Over £150” and “BEST PRICE GUARANTEED,” aiming to build customer trust.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Rtsperformance.co.uk Review & First Look

Based on looking at the website, Rtsperformance.co.uk presents itself as a specialized retailer for automotive performance parts, focusing heavily on clutch and braking systems.

The initial impression is one of professionalism and expertise, with a clear niche in vehicle enhancements.

Navigating the Site: User Experience

The website layout is intuitive, making it relatively easy to navigate.

• Clear Categories: Products are logically categorized by “Braking,” “Drivetrain,” and “Exhaust,” allowing users to quickly find what they need.
• Shop by Brands/Vehicle: The option to shop by brand RTS Performance, Cobra Sport, Milltek Sport, etc. or by vehicle type European, Japanese, American 4×4 is a significant plus, streamlining the search process for specific car models.
• Search Functionality: A prominent search bar aids users looking for particular products or part numbers.
• Mobile Responsiveness: The site appears responsive across different screen sizes, which is crucial for modern e-commerce.

Product Range Overview

Rtsperformance.co.uk offers a comprehensive selection within its specialized areas.

• Braking Components: This includes Big Brake Kits, Brake Discs Performance, OEM+, Brake Pads RT62 series, and Brake Lines. The emphasis on “Performance” and “OEM+” suggests options for both upgrades and standard replacements.
• Drivetrain Components: The core offerings here are Clutch Kits Performance, SMF, Dual Mass Flywheel, SMF Kits, Flywheels, and Bearings. The variety indicates they cater to different levels of performance needs, from daily drivers to track enthusiasts.
• Exhaust Accessories: While not as extensive as braking or drivetrain, they list “Exhaust Accessories,” indicating a broader scope in performance parts.
• Featured Products: The homepage prominently displays best-sellers like the “RTS Performance Clutch Kit – Ford Fiesta ST180/20” and “RTS Performance Brake Pads RT62,” giving visitors a quick glimpse of popular items.

Initial Trust Signals

Several elements on the website contribute to an initial sense of trustworthiness. Batteryclerk.ca Reviews

• Contact Information: A physical address 5b St Michaels Industrial Estate, Widnes, WA8 8TL, United Kingdom, phone number 0151 424 6968, and email are clearly provided, indicating transparency.
• Payment Options: The display of payment options like Clearpay Finance and Klarna Finance suggests flexibility and adherence to modern e-commerce standards, often associated with reputable businesses.
• Security & Policy Links: Links to “Privacy Policy,” “Terms & Conditions,” “Shipping,” and “Returns Policy” are readily available, which is standard practice for online retailers and helps build consumer confidence.
• “About Us” Section: The “About Us” page details their 35 years of experience and specialization, adding credibility to their claims.

Rtsperformance.co.uk Pros & Cons

Understanding the strengths and weaknesses of any online retailer is crucial before making a purchase.

Based on the website’s presentation, Rtsperformance.co.uk offers several advantages, though some potential areas for consideration also emerge.

Pros: What Stands Out Positively

Rtsperformance.co.uk showcases several strong points that cater to its target audience.

• Specialized Expertise: The company focuses specifically on automotive performance clutches and braking systems. This specialization suggests deep knowledge and a curated selection of high-quality products within their niche. Their claim of “over 35 years’ experience” in the UK, European, and Asian markets further reinforces this.
• Broad Vehicle Coverage: The website lists an extensive range of vehicle marques, including European Audi, BMW, Mercedes, Japanese Honda, Toyota, Nissan, and American Ford applications, as well as a dedicated 4×4 range Land Rover, Isuzu. This wide compatibility is a significant advantage for customers seeking parts for various models.
• Clear Product Segmentation: The division into “RTS Performance,” “RTS Aftermarket,” and “RTS 4X4” allows customers to easily identify products suited for their specific needs—whether it’s high-performance upgrades, OE-quality replacements, or heavy-duty off-road components.
• Detailed Product Descriptions: While not every product page is visible without deep diving, the descriptions of their overall product lines e.g., RTS 4×4 HD Clutch range highlight enhanced design, material specifications, and performance metrics like “minimum of 25% increase in clamp load” and “increased torque capacity.” This level of detail is valuable for informed decisions.
• Flexible Payment Options: The availability of Clearpay Finance and Klarna Finance provides customers with flexible payment solutions, which can be particularly helpful for higher-value performance parts. This also indicates the company’s willingness to integrate modern payment methods.
• Customer Support Accessibility: A direct phone number and email address are prominently displayed, suggesting a commitment to accessible customer service. The mention of a “dedicated sales and technical team on hand to assist” is reassuring.
• Trust Signals: Clear policies Shipping, Returns, Privacy, T&Cs, a physical address, company registration details Company Registered in England and Wales – 9548302, and “100% SECURE PAYMENT” badges contribute to an overall sense of reliability.
• Free UK Delivery: Offering free UK delivery on orders over £150 is a compelling incentive for domestic customers, reducing the overall cost of performance upgrades.

Cons: Areas for Consideration

While the website is well-presented, there are a few aspects that potential customers might want to consider further.

• Limited Online Reviews: While the site itself is professional, a quick search for independent reviews of rtsperformance.co.uk specifically might yield fewer results compared to larger, more established e-commerce giants. This isn’t a direct negative, but it means customers rely more on the information provided on the website itself.
• Lack of Customer Testimonials/Reviews on Site: The website doesn’t prominently feature customer testimonials or product-specific reviews directly on the product pages or a dedicated section. Including these could further build trust and social proof, as 92% of consumers say positive reviews make them more likely to use a business.
• Pricing Transparency for All Products: While some featured products have prices listed, the full catalog requires navigation, and without adding to cart, it’s not immediately clear how transparent shipping costs are for international orders, or if any additional fees apply beyond the listed product price.
• Focus on Niche Products: While a strength, the highly specialized nature of their product range clutches, brakes means that customers looking for a broader range of automotive parts might need to shop elsewhere.
• Warranty Information: While “industry proven” and “built to exceed racers’ demand” are mentioned, detailed warranty information for specific products is not immediately visible on the main pages. This is crucial for performance parts where durability is key. A study by Statista in 2022 showed that 45% of consumers consider warranty important when buying automotive parts.

Rtsperformance.co.uk Alternatives

When seeking performance automotive parts, it’s always wise to explore various reputable suppliers to compare product ranges, pricing, and customer service. Scrowpro.com Reviews

While Rtsperformance.co.uk specializes in clutches and brakes, several other established players in the UK and international markets offer a broad spectrum of performance and aftermarket components.

Direct Competitors Focusing on Clutches & Brakes

These alternatives offer similar specialized products, often with a strong focus on high-performance applications.

• Helix Autosport: A well-known UK-based manufacturer and supplier of performance clutches and flywheels. They are recognized for their quality and extensive range for motorsport and high-performance road cars.
  • Pros: Highly specialized, strong reputation in motorsport, custom solutions.
  • Cons: Often premium pricing, potentially less direct consumer focus than a retailer.
• AP Racing: A global leader in performance braking and clutch systems, particularly for racing and high-performance road cars. They supply major automotive manufacturers and race teams.
  • Pros: Top-tier quality, innovative technology, widely recognized brand.
  • Cons: Very high price point, geared towards extreme performance.
• EBC Brakes: A prominent manufacturer of brake discs and pads for a wide range of vehicles, from daily drivers to performance cars. They have a vast product catalog.
  • Pros: Extensive range, good availability, various pad compounds for different needs.
  • Cons: Some users report varying performance levels across different product lines.

Broader Automotive Performance Retailers

These companies offer a wider array of performance parts, often including products similar to Rtsperformance.co.uk but also covering suspension, engine tuning, exhaust systems, and more.

• Demon Tweeks: A very popular UK-based retailer for motorsport and performance road car parts. They stock a massive inventory from numerous brands.
  • Pros: Huge selection, competitive pricing, often run promotions, strong online presence.
  • Cons: Can be overwhelming due to sheer volume of products, customer service can be stretched during peak times.
• Euro Car Parts ECP: While more focused on OEM and standard aftermarket parts, ECP also carries performance brands and offers a convenient click-and-collect service across the UK.
  • Pros: Wide network of physical stores, frequent discounts, large stock of common parts.
  • Cons: Performance range might be less specialized than niche retailers, can sometimes be geared more towards standard replacement.
• GCP UK: A UK-based supplier of performance car parts, often focusing on German brands but with a wider remit. They offer a good range of tuning and styling components.
  • Pros: Good selection for specific marques, knowledgeable staff.
  • Cons: Website might not be as user-friendly as larger competitors.
• Parts for Cars: An online retailer specializing in performance and styling parts for a variety of car brands. They often have good deals on popular upgrade items.
  • Pros: Good pricing, decent range, regularly updated stock.
  • Cons: Customer support experience can vary.

Considerations When Choosing an Alternative

When evaluating alternatives, consider the following:

• Product Specificity: Does the alternative offer the exact clutch or brake kit you need for your specific vehicle and performance goals?
• Brand Reputation: Research the brands carried by the alternative. Are they well-regarded in the performance automotive community?
• Pricing & Shipping: Compare total costs, including shipping fees, as these can vary significantly.
• Customer Service & Support: Look for alternatives with strong customer service, clear return policies, and good technical support.
• Reviews & Testimonials: Check independent review platforms e.g., Trustpilot, Google Reviews for customer feedback on the alternative’s reliability and service.

By comparing Rtsperformance.co.uk with these alternatives, potential buyers can make a more informed decision that best suits their needs and budget for automotive performance upgrades. Cueandcase.co.uk Reviews

RTS Performance Products: Delving Deeper

RTS Performance Ltd.

Positions itself as a specialist in high-quality automotive components, with distinct product lines tailored for different market segments: RTS Performance, RTS Aftermarket, and RTS 4X4. Understanding the nuances of each can help customers identify the right fit for their vehicle and driving style.

RTS Performance: Engineered for Enthusiasts

This is the flagship division, targeting drivers who demand enhanced performance and durability beyond standard OEM specifications.

• High-Performance Clutch Kits:
  • Materials: Often feature uprated billet steel flywheels and high-performance clutch kits. This indicates a focus on stronger, more durable materials capable of handling increased power output and aggressive driving.
  • Applications: Designed for both JDM Japanese Domestic Market and European market vehicles, covering a wide range of popular performance cars.
  • Benefits:
    • Increased Torque Capacity: Essential for modified engines with higher horsepower and torque figures.
    • Improved Endurance & Durability: Built to withstand the stresses of spirited driving, track days, or competitive use.
    • Reliability: The claim “industry proven and are built to exceed racers’ demand for reliability, performance and durability” suggests rigorous testing and design.
  • Examples: The website lists “RTS Performance Clutch Kit – Ford Fiesta ST180/200” and “RTS Performance TTRS Clutch Kit Conversion for 2.0TFSI,” indicating a focus on popular enthusiast platforms.
• Performance Braking Components:
  • Products: Includes high-performance brake discs and pads e.g., RT62 series.
  • Features: Performance pads like the RT62 are typically designed for better bite, fade resistance, and consistent performance under high temperatures, which is crucial for performance driving.
  • Benefit: Shorter stopping distances and improved control during demanding driving conditions.
• Other Performance Parts: The description mentions a “full range of filtration, suspension and braking parts,” indicating a broader offering within the performance category beyond just clutches and brakes, though these might be sourced from other performance brands.

RTS Aftermarket: OEM Quality Replacements

This division focuses on providing high-quality replacement parts that meet or exceed Original Equipment OE standards, catering to the general automotive repair and maintenance market.

• Product Range: Includes braking, steering and suspension, transmission, and rubber metal parts. This suggests a comprehensive offering for standard vehicle maintenance and repairs.
• Quality Standard: The key differentiator is “OE quality,” meaning these parts are designed to function as well as, or better than, the components originally fitted to the vehicle from the factory.
• Market Reach: Their head office and main distribution center in Cheshire, England, services the UK & Ireland, Europe, North Africa, and America, showing a significant logistical network for distribution.
• Target Audience: Ideal for vehicle owners or workshops looking for reliable, durable replacement parts without necessarily seeking performance upgrades.

RTS 4X4: Built for the Beaten Track

Dedicated to the serious four-wheel drive enthusiast, this product line is engineered for extreme conditions and demanding off-road use. Tv-nederland.nl Reviews

• Heavy-Duty Clutch Range:
  • Enhanced Design & Material Specifications: Specifically engineered to meet the demands of serious off-road driving.
  • Increased Clamp Load: A “minimum of 25% increase in clamp load” is a significant advantage for 4x4s, providing more grip and preventing clutch slip when navigating tough terrains or towing heavy loads.
  • Corrosion Resistance: “Anodized for maximum corrosion resistance” highlights their focus on durability in harsh, outdoor environments.
  • Structural Integrity: Features like “Spheroidal graphite anti burst casting – high burst strength” and “Additional drive straps” point to robust construction designed to prevent failure under extreme stress.
  • Improved Components: “Upgraded damper springs” and “Premium grade friction material” ensure a comfortable pedal feel despite the increased clamp load, along with improved torque capacity and endurance.
• Tested in Harsh Terrains: The claim that their clutch kits “have been tested in some of the harshest terrains performing impeccably” adds credibility to their durability claims.
• Target Audience: Specifically caters to off-roaders, overlanders, and those who use their 4x4s for heavy-duty work where standard components might fail.

In summary, RTS Performance has effectively segmented its product offerings to address distinct needs within the automotive aftermarket, from high-octane performance upgrades to reliable OEM-quality replacements and rugged 4×4 components.

This structured approach allows them to cater to a broad customer base with specialized requirements.

RTS Performance Pricing Structure

Understanding the pricing strategy at RTS Performance is essential for potential buyers.

While specific pricing for every item requires navigating the product pages, the website does offer some insight into their general approach and payment flexibility.

General Pricing Philosophy

RTS Performance positions itself as a provider of “high quality uprated” parts, which typically implies a premium over standard OEM replacement parts due to enhanced materials, engineering, and performance characteristics. Rapidroadhelp.uk Reviews

• Value for Performance: The pricing likely reflects the investment in research and development, quality control, and the specialized manufacturing processes required for performance parts. Customers are paying for improved durability, higher torque capacity, and enhanced braking efficiency, which translate to a better driving experience and potentially longer component life under strenuous conditions.
• Best Price Guaranteed: The “BEST PRICE GUARANTEED” badge on the homepage is a strong statement. While the specifics of this guarantee are not immediately detailed e.g., against what competitors, what conditions, it suggests they aim to be competitive within the performance parts market segment. This could mean they either match or beat prices on identical products from other authorized retailers. It’s advisable for customers to check their terms and conditions for this guarantee.
• Market Positioning: Given their focus on “bespoke performance and after-market” components for diverse applications European, Asian, American, their pricing would be competitive within the niche of performance upgrades rather than the mass-market replacement part segment. For example, a “RTS Performance Clutch Kit – Ford Fiesta ST180/200” is listed at £549.99, and a “RTS Performance DMF Super Clutch Kit with Dual Mass Fly” at £1165.95, reflecting the high-value nature of these specialized components.

Payment Flexibility and Options

RTS Performance offers modern payment solutions to make higher-value purchases more accessible.

• Standard Payment Methods: While not explicitly listed on the homepage banners, it’s standard for e-commerce sites to accept major credit/debit cards Visa, Mastercard, etc.. The “Accepted Payment Methods” in the footer confirms this, showing logos for Visa, Mastercard, Maestro, and American Express.
• Financing Options: The prominent display of “Clearpay Finance” and “Klarna Finance” is a significant advantage, especially for performance parts which can be a substantial investment.
  • Clearpay Afterpay: Allows customers to pay in four interest-free installments over a set period, typically two weeks. This can help budget for purchases without incurring interest.
  • Klarna: Offers various payment options, including “Pay in 30 days,” “Pay in 3 interest-free installments,” or longer-term financing. Klarna’s flexibility is particularly appealing for larger sums, allowing customers to spread the cost.
• Benefit of Financing: Offering these options lowers the barrier to entry for customers who might hesitate due to the upfront cost of high-performance parts. This aligns with trends in e-commerce where flexible payment solutions boost conversion rates. A 2023 survey by Statista found that 46% of online shoppers in the UK prefer to use Buy Now, Pay Later BNPL services.

Shipping Costs and Free Delivery Threshold

• Free UK Delivery: A key pricing incentive is “FREE UK DELIVERY On Orders Over £150.” This is a significant benefit for customers within the UK, as performance parts can be heavy and bulky, making shipping costs a notable factor.
• International Shipping: For orders under £150 or international orders, shipping costs would apply. While the website mentions servicing requirements for “the United Kingdom & Ireland, Europe, North Africa and America” under the RTS Aftermarket section, specific international shipping rates are not transparently displayed on the main page. Customers would likely need to proceed to checkout or consult the shipping policy for detailed information.

In conclusion, RTS Performance prices its products commensurate with their specialized, high-performance nature.

Their strong emphasis on payment flexibility via Clearpay and Klarna, coupled with a generous free UK delivery threshold, demonstrates an effort to make their premium products more accessible to a wider audience.

Potential international buyers should specifically check shipping costs before committing to a purchase.

How to Check RTS Performance Order Status

Once an order has been placed with Rtsperformance.co.uk, customers will naturally want to track its progress. Enkonix.com Reviews

The website provides standard methods for monitoring order status, primarily through a dedicated customer account portal.

For Registered Users

The most straightforward way to check your order status is by logging into your account on the Rtsperformance.co.uk website.

• “MY ACCOUNT” / “LOGIN” Access: On the homepage, typically in the header or footer, you’ll find links such as “MY ACCOUNT” or “LOGIN.” Clicking this will direct you to the customer login page.
• Login Credentials: Enter your registered email address and password to access your personal dashboard.
• Order History: Once logged in, navigate to the “Order History” or “My Orders” section. Here, you should see a list of all your past and current orders. Each order entry typically includes:
  • Order Number: A unique identifier for your purchase.
  • Order Date: When the order was placed.
  • Status: This is the crucial part. Common statuses include:
    • Processing: The order has been received and is being prepared for dispatch.
    • Awaiting Shipment: The items are ready and awaiting collection by the courier.
    • Shipped/Dispatched: The order has left the warehouse and is on its way.
    • Delivered: The order has been successfully received.
    • Cancelled: The order has been cancelled.
  • Tracking Number: Once the order is shipped, a tracking number or multiple numbers for multi-package shipments should be provided. This number is your key to real-time tracking via the courier’s website.
• Click for Details: Clicking on a specific order number will usually provide more detailed information, including the items purchased, billing and shipping addresses, and potentially a direct link to the courier’s tracking page.

For Guest Checkouts

If you placed an order as a guest without creating an account, checking the order status might require a different approach, as direct login access won’t be available.

• Confirmation Email: The primary method for guest orders is the order confirmation email. When you complete a purchase as a guest, Rtsperformance.co.uk sends an email detailing your order. This email typically includes:
  • Your order number.
  • A link to track your order directly, which bypasses the need for a login.
  • Information on how to contact customer service for updates.
• Direct Contact with Customer Service: If you cannot find your confirmation email or the tracking link isn’t working, your next step is to contact Rtsperformance.co.uk’s customer support.
  • Phone: Call 0151 424 6968. Provide your order number if you have it and the email address used for the purchase.
  • Email: Send an email to . Include your order number, name, and the email address used for the purchase, and clearly state your inquiry.

What to Do if Tracking Isn’t Updating

Occasionally, tracking information might not update immediately, or it might show a status that seems incorrect.

• Allow Time: Courier tracking systems can sometimes take 24-48 hours to update after a shipping label is created.
• Check Courier’s Site Directly: Copy the tracking number from the RTS Performance website or email and paste it directly into the courier’s e.g., Royal Mail, DPD, Parcelforce tracking website. Sometimes their direct site provides more granular detail or updates faster.
• Contact Customer Support: If tracking hasn’t updated after a reasonable period e.g., 2-3 business days post-dispatch notification, or if you suspect an issue, contact RTS Performance customer service. They can investigate with their shipping partners.

By utilizing these methods, customers can effectively monitor the status of their orders from Rtsperformance.co.uk, ensuring peace of mind from purchase to delivery. Loot.farm Reviews

Rtsperformance.co.uk Customer Support

Effective customer support is paramount for any online business, especially for specialized products like automotive performance parts where technical questions or detailed queries are common.

Rtsperformance.co.uk provides several channels for customers to reach out for assistance.

Contact Channels Provided

RTS Performance ensures that customers have multiple avenues to connect with their team.

• Phone Support:
  • Number: 0151 424 6968
  • Availability: While specific operating hours are not explicitly stated on the main page, a direct phone line is crucial for urgent queries or complex technical discussions. A dedicated sales and technical team is mentioned to assist with needs and requirements “as soon as possible.”
  • Benefit: Ideal for immediate concerns, order changes, or detailed product inquiries that are difficult to convey via email.
• Email Support:
  • Address:
  • Purpose: Suitable for non-urgent inquiries, sending documentation, or when a written record of communication is preferred. This is often the best channel for detailed support tickets.
• Physical Address:
  • Location: 5b St Michaels Industrial Estate, Oldgate, Widnes, WA8 8TL, United Kingdom.
  • Significance: A physical address adds to the legitimacy of the business and provides a point of contact for official correspondence or returns. While not a direct customer support channel for everyday queries, it underpins the company’s established presence.
• Online Contact Form: While not directly advertised on the homepage, many e-commerce sites integrate a contact form within their “Contact Us” or “Support” pages. This allows users to submit queries directly from the website without needing to open their email client.

FAQs Section: First Line of Support

Rtsperformance.co.uk includes a dedicated “FAQs” section, which serves as a valuable self-service resource for common questions.

• Purpose: Designed to address frequently asked questions regarding shipping, returns, product information, payment, and general company policies.
• Benefit: Allows customers to quickly find answers without needing to contact support, saving time for both the customer and the support team. A well-maintained FAQ can reduce the volume of incoming support requests by up to 50%, according to some industry reports.
• Accessibility: The “FAQs” link is prominently displayed in the footer under “Useful Links,” making it easy to find.

Policies and Terms: Pre-emptive Support

Beyond direct contact methods, the comprehensive policy pages act as a form of pre-emptive customer support by providing clear guidelines. Maxesport.gg Reviews

• Shipping Policy: Details on delivery times, costs especially for international orders, and procedures.
• Returns Policy: Information on how to return products, conditions for returns e.g., unused, original packaging, refund processes, and timelines. This is vital for customer confidence, as clear return policies can increase conversion rates by 15-20%.
• Privacy Policy: Explains how customer data is collected, used, and protected.
• Terms & Conditions: Outlines the legal agreement between the customer and the company, covering everything from purchasing to usage.
• Benefit: These policies empower customers with information, reducing the need to contact support for basic operational questions.

General Customer Service Experience Inferred

Based on the information provided on the website, Rtsperformance.co.uk appears to prioritize customer support:

• Professional Tone: The language used across the site is professional and customer-focused.
• Transparency: Providing multiple contact methods and detailed policy pages suggests a commitment to transparency.
• Specialized Team: The mention of a “dedicated sales and technical team” implies that customers will be speaking with knowledgeable individuals capable of handling specialized automotive queries, which is a significant advantage for technical products.

While the exact response times and quality of interaction can only be truly assessed through direct engagement or independent customer reviews, the infrastructure for robust customer support is clearly in place at Rtsperformance.co.uk.

RTS Performance in the Automotive Community

RTS Performance’s presence and reputation within the broader automotive community, particularly among enthusiasts and professionals, are key indicators of its standing and reliability.

While the website itself doesn’t offer a direct forum or blog for community engagement, it provides clues about its market positioning and how it connects with its audience.

Industry Recognition and Proven Products

The company’s marketing language strongly emphasizes its products’ performance and durability. Sloggers.com Reviews

• “Industry Proven”: This phrase, used in relation to RTS Performance products, suggests that their components have been tested and verified by professionals or in competitive environments. In the automotive world, this often translates to parts used in motorsport or by reputable tuning shops.
• Meeting “Racers’ Demand”: By stating their products are “built to exceed racers’ demand for reliability, performance and durability,” RTS Performance aims to convey that their standards are set by the most demanding users in the automotive world. This level of endorsement even if implied resonates with enthusiasts who value extreme performance and robustness.
• Specialization: Their deep specialization in clutches and braking systems inherently positions them as experts in these critical areas. Companies that specialize often gain a stronger reputation within their niche compared to generalist retailers.

Social Media Presence

While the website doesn’t embed live social feeds, it does list “Social Media” under “Useful Links,” indicating an active presence.

• Platforms: Typically, automotive performance companies are active on platforms like Instagram for visual content of cars and parts, Facebook for community building, announcements, and customer interaction, and potentially YouTube for installation guides, product reviews, or dyno tests.
• Community Engagement: A strong social media presence allows RTS Performance to:
  • Showcase their products on customer cars or in action.
  • Share updates on new product developments or company news.
  • Engage directly with customers through comments, messages, and polls.
  • Build a loyal following of enthusiasts who resonate with their brand values.
  • A study by Sprout Social found that 70% of consumers feel more connected to brands with a strong social media presence.

Distributor Network

The “RTS Distributors” link in the footer suggests a network beyond direct-to-consumer sales.

• Wholesale & Retail Partners: Having distributors implies that RTS Performance products are available through other automotive parts retailers or workshops, both domestically and internationally.
• Increased Accessibility: A robust distributor network means their products are more widely accessible, increasing brand visibility and making it easier for customers to purchase and potentially even have parts installed by approved partners.
• Credibility: Partnering with other businesses and distributors adds a layer of credibility, as it means other companies trust the quality and reliability of RTS Performance products enough to stock and sell them.

Mentions in Forums and Specialist Publications

While not explicitly detailed on their site, companies like RTS Performance often gain recognition through independent channels:

• Online Forums: Automotive enthusiast forums e.g., for Ford Fiesta ST, VW Golf GTI, BMW M cars are common places where parts are discussed, reviewed, and recommended. Positive experiences shared by users in these communities can significantly boost a brand’s reputation.
• Specialist Magazines/Blogs: Features or advertisements in performance car magazines, tuning blogs, or online automotive news outlets can further establish their presence and highlight new product releases or successful applications.
• Word-of-Mouth: In the performance automotive community, word-of-mouth recommendations are extremely powerful. If RTS Performance products consistently deliver on their promises, satisfied customers will spread the word among their peers.

In summary, RTS Performance appears to cultivate its presence in the automotive community through a focus on product performance, strategic use of social media, and a growing distributor network.

This multi-faceted approach helps build brand recognition and trust among a discerning audience of car enthusiasts and professionals. Eovolt.com Reviews

How to Cancel RTS Performance Orders or Returns

Dealing with order cancellations or product returns is a standard part of e-commerce, and Rtsperformance.co.uk provides clear policies to guide customers through these processes.

It’s crucial for customers to familiarize themselves with these terms before purchasing.

Cancelling an Order

The ability to cancel an order typically depends on its processing stage.

• Timeliness is Key: The best chance of cancelling an order without complications is to do so as quickly as possible after placing it, ideally before it enters the shipping phase.
• Contact Customer Support Immediately:
  • Phone: The most effective method for immediate cancellation requests is to call RTS Performance directly at 0151 424 6968. Explain that you wish to cancel an order and provide your order number. A live conversation can often expedite the process.
  • Email: If phone is not feasible, send an email to with “Order Cancellation Request – ” in the subject line. Clearly state your intention to cancel the order within the email body.
• Order Status Impact:
  • Before Dispatch: If the order has not yet been processed for shipment e.g., status is “Processing” or “Awaiting Shipment”, cancellation is usually straightforward. A full refund would typically be issued.
  • After Dispatch: If the order has already been dispatched, it may not be possible to cancel it. In such cases, the order would then fall under the “Returns Policy” see below, meaning you would need to receive the item and then initiate a return. This might involve return shipping costs.

Returning a Product

Rtsperformance.co.uk has a dedicated “Returns Policy” which customers should consult for precise details. General guidelines for returns often include:

• Time Limit: Most online retailers have a specific window within which returns must be initiated, typically 14 to 30 days from the date of receipt. The website’s “Returns Policy” will specify this duration.
• Product Condition: For a return to be accepted for a refund or exchange, the product must generally be:
  • Unused and in Original Condition: This means the part should not have been fitted to a vehicle, show any signs of wear, or be damaged.
  • In Original Packaging: All original boxes, manuals, accessories, and packaging materials must be included and in a resalable condition.
• Initiating a Return:
  • Contact Customer Service: Similar to cancellations, the first step is to contact RTS Performance customer support via phone or email to inform them of your intent to return an item. They may provide a Returns Merchandise Authorization RMA number or specific instructions.
  • Reason for Return: Be prepared to state the reason for the return e.g., incorrect item, damaged, no longer needed.
• Shipping the Return:
  • Return Address: They will provide the correct return address.
  • Shipping Costs: The policy will outline who is responsible for return shipping costs. If the item is faulty or incorrect due to RTS Performance’s error, they will likely cover the return shipping. If the return is due to a change of mind, the customer typically bears the cost.
  • Tracking: It is highly recommended to use a tracked and insured shipping service for returns, especially for high-value items, to ensure proof of delivery and protection against loss or damage during transit.
• Refund Process:
  • Once the returned item is received and inspected by RTS Performance, the refund process will be initiated.
  • Refund Method: Refunds are typically issued to the original payment method used for the purchase e.g., credit card, PayPal, Klarna account.
  • Timeline: The policy will usually specify the timeframe for processing refunds once the return is approved, which can take several business days.

Important Considerations from Policies

• Damaged or Incorrect Items: If an item arrives damaged or is not what you ordered, contact RTS Performance immediately upon receipt. They will likely have a specific protocol for such cases, often involving photo evidence and arranging for a replacement or full refund.
• Faulty Products: If a product develops a fault after use within its warranty period, this falls under a different process warranty claim rather than a standard return. Contact customer service for guidance on warranty procedures.

By understanding these cancellation and return procedures, customers can navigate any post-purchase issues smoothly and confidently with Rtsperformance.co.uk. Truecarriers.com Reviews

RTS Performance vs. Competitors

When considering Rtsperformance.co.uk for your automotive needs, it’s beneficial to see how they stack up against other major players in the performance parts market.

While a direct side-by-side comparison for every product is extensive, we can evaluate their competitive standing based on their apparent strengths and market focus.

RTS Performance’s Core Strengths

RTS Performance carves out its niche primarily through:

• Specialization in Clutches and Brakes: Unlike many broad-spectrum retailers, RTS Performance focuses deeply on drivetrain clutches, flywheels and braking systems. This specialization suggests a higher level of expertise, quality control, and R&D in these specific product categories. They manufacture many of their own components.
• In-House Manufacturing: The emphasis on “manufacturing bespoke performance and after-market Clutches, Brake Discs and Brake Pads” as stated in their About Us is a significant differentiator. Many competitors are primarily retailers of other brands, whereas RTS Performance produces its own lines RTS Performance, RTS Aftermarket, RTS 4X4, allowing for tighter quality control and potentially more innovative designs tailored to specific needs.
• Vehicle-Specific Applications: Their extensive range covering European, Asian, and American applications, including a dedicated 4×4 line, shows a broad, yet targeted, product development strategy. They likely have precise fitments and performance characteristics for numerous popular models.
• Focus on Durability and Performance: The language “industry proven” and “built to exceed racers’ demand” reinforces their commitment to high-quality, long-lasting, and performance-enhancing products.

Comparison with Key Competitors

Let’s look at some common types of competitors and how RTS Performance distinguishes itself.

1. Broad-Spectrum Performance Parts Retailers e.g., Demon Tweeks, Euro Car Parts – performance arm

• RTS Performance Advantage:
  • Deeper Specialization: While Demon Tweeks offers clutches and brakes, RTS’s in-house manufacturing means a more focused R&D and potentially more bespoke solutions in these areas. For example, RTS 4×4 HD clutches are engineered specifically for extreme off-road conditions, which a general retailer might not prioritize.
  • Brand Ownership: RTS controls the quality and specifications of its own-brand products directly.
• Competitor Advantage:
  • Wider Range: These retailers offer a vast inventory covering almost every aspect of vehicle modification—suspension, engine, exhaust, interior, exterior, safety gear, etc. If a customer needs a complete suite of upgrades, a broad retailer is often a one-stop shop.
  • Multiple Brands: They carry numerous brands, offering more choice and price points for similar products.

2. Niche Manufacturers/Suppliers e.g., Helix Autosport, AP Racing, EBC Brakes

*   Direct Sales & Support: RTS Performance sells directly to consumers, offering direct customer support for their own products. While Helix and AP Racing are manufacturers, their primary sales might be through distributors or specialist tuning shops.
*   Combined Offering: RTS offers a range of performance, aftermarket, and 4x4 options under one roof, providing a differentiated experience.
*   Global Recognition for some: Brands like AP Racing have a truly global reputation in motorsport and OEM supply, often at the absolute pinnacle of performance.
*   Extreme Specialization for some: Helix focuses almost exclusively on clutches, allowing for hyper-specialized product lines.

3. General Online Auto Parts Stores e.g., Online Car Parts Ltd., generic eBay/Amazon sellers

*   Quality & Reliability: RTS positions itself on high-quality, performance-oriented parts. Generic sellers often carry lower-cost, unbranded, or less reliable alternatives, which can lead to premature failure or safety issues.
*   Expertise: RTS has a dedicated technical team for support, a stark contrast to generalist sellers who may lack product knowledge.
*   Warranty & Returns: Reputable processes for warranty and returns, which might be absent or difficult with unknown sellers.
*   Price sometimes: Generic sellers might offer lower prices, but often at the cost of quality, performance, or support.
*   Convenience: For very basic or non-critical parts, these platforms can be quick.

Overall Competitive Stance

RTS Performance appears to be a strong contender for customers specifically seeking high-quality, in-house manufactured performance clutches and braking components.

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Their structured product lines for performance, aftermarket, and 4×4 applications, combined with flexible payment options and clear customer support channels, make them a compelling choice within their specialized niche.

While they may not offer the sheer breadth of products found at larger generalist retailers, their depth and stated commitment to quality in their chosen fields position them favorably against direct competitors.

Their ability to manufacture in-house is a significant strategic advantage in terms of product control and innovation.

Frequently Asked Questions

What is Rtsperformance.co.uk?

Rtsperformance.co.uk is an online retailer based in the UK specializing in the manufacture and sale of performance and aftermarket automotive parts, primarily focusing on clutches, brake discs, and brake pads for various car types including passenger cars, 4x4s, and light commercial vehicles. Gmc.com Reviews

What kind of products does Rtsperformance.co.uk sell?

Rtsperformance.co.uk sells a range of automotive components including high-performance clutch kits, single mass flywheels SMF, dual mass flywheels DMF, various brake discs performance and OEM+, brake pads e.g., RT62 series, and brake lines. They also offer some exhaust accessories.

Is Rtsperformance.co.uk a legitimate company?

Yes, based on the website, Rtsperformance.co.uk appears to be a legitimate company.

They provide a physical address, phone number, email contact, company registration details Company Registered in England and Wales – 9548302, and clear terms and policies.

Where is RTS Performance located?

Is located at 5b St Michaels Industrial Estate, Oldgate, Widnes, WA8 8TL, United Kingdom.

What are the main product lines offered by RTS Performance?

RTS Performance offers three main product lines: Mgid.com Reviews

• RTS Performance: For high-performance upgrades for JDM and European vehicles.
• RTS Aftermarket: For OE-quality replacement parts for general maintenance.
• RTS 4X4: Heavy-duty products specifically engineered for demanding four-wheel-drive applications.

Does Rtsperformance.co.uk offer international shipping?

Yes, the website mentions that their main distribution center services the requirements of the United Kingdom & Ireland, Europe, North Africa, and America, suggesting international shipping is available, particularly for their RTS Aftermarket range.

Specific international shipping costs are likely calculated at checkout.

What payment options are available on Rtsperformance.co.uk?

Rtsperformance.co.uk accepts major credit/debit cards Visa, Mastercard, Maestro, American Express and also offers financing options through Clearpay Finance and Klarna Finance, allowing customers to pay in installments.

Is there free delivery available?

Yes, Rtsperformance.co.uk offers FREE UK DELIVERY on orders over £150.

How do I check the status of my order?

You can check your order status by logging into your account on the Rtsperformance.co.uk website and navigating to your “Order History.” If you checked out as a guest, you can use the tracking link provided in your order confirmation email or contact customer service. Roundwoodvets.co.uk Reviews

How do I contact Rtsperformance.co.uk customer support?

You can contact RTS Performance customer support by phone at 0151 424 6968 or by email at .

Can I cancel an order placed on Rtsperformance.co.uk?

Yes, you can request an order cancellation.

It’s best to contact their customer support immediately by phone or email before the order has been dispatched to increase the likelihood of a successful cancellation.

What is the return policy for Rtsperformance.co.uk?

Rtsperformance.co.uk has a detailed “Returns Policy” accessible from their website footer.

Generally, returns are accepted for unused items in their original packaging within a specified timeframe e.g., 14-30 days. Customers should contact customer service to initiate a return.

Are RTS Performance products covered by a warranty?

While the website mentions “industry proven” and built for durability, specific warranty details for individual products are not immediately prominent on the main pages.

Customers should inquire about warranty terms for the specific product they are interested in with customer service.

What types of vehicles does RTS Performance cater to?

RTS Performance caters to a wide range of vehicles, including European brands e.g., Audi, BMW, Ford, VW, Japanese brands e.g., Honda, Toyota, Nissan, American brands e.g., Ford, and various 4×4 vehicles e.g., Land Rover, Nissan 4×4.

Do they offer technical support for their products?

Yes, the website states they have a “dedicated sales and technical team on hand to assist and support your needs and requirements.” This suggests they offer technical guidance for their products.

Are the “RT62” brake pads suitable for track use?

The “RT62” brake pads are described as “Performance Brake Pads,” implying they are designed for enhanced stopping power and fade resistance, often suitable for spirited road driving and occasional track use.

For specific track-only applications, it’s advisable to consult their technical team.

Can I finance my purchase on Rtsperformance.co.uk?

Yes, you can finance your purchase through Clearpay Finance or Klarna Finance, allowing you to split the cost into manageable installments.

How long has RTS Performance been in business?

RTS Europe, the parent company, claims over 35 years of experience within the UK, Europe, and Asian markets, indicating long-standing expertise in the automotive sector.

Does RTS Performance have a physical store I can visit?

The website lists a physical address in Widnes, UK, which serves as their head office and main distribution center.

However, it’s primarily an online retailer, and it’s not explicitly stated if it operates as a walk-in retail store for direct purchases.

How do RTS Performance clutches compare to OEM clutches?

RTS Performance clutch kits are designed as “uprated” components, meaning they aim to offer increased torque capacity, improved endurance, and greater durability compared to standard OEM clutches, making them suitable for modified vehicles or demanding driving conditions.

Their “RTS Aftermarket” range, however, offers OE-quality replacements.