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How reliable is Sendflowers.com based on general customer reviews?

Based on the website’s own presentation, Sendflowers.com showcases positive testimonials.

However, a significant drawback is the absence of readily accessible, aggregated, and verified third-party customer reviews from independent platforms like Trustpilot, Yelp, or the Better Business Bureau (BBB). This makes it challenging for potential customers to independently verify the company’s reliability regarding consistent product quality, delivery timeliness, or problem resolution.

Anecdotal “sendflowers.com reviews reddit” or “sendflowers.com reviews yelp” can be mixed. Sendflowers.com Alternatives

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Does Sendflowers.com offer same-day delivery?

Yes, Sendflowers.com states that it offers same-day delivery for many of its flower arrangements and gifts.

To qualify for same-day delivery, orders typically need to be placed before 3 PM in the recipient’s local zip code.

Delivery is generally available Monday through Saturday, with select Sunday delivery in certain areas.

What are the typical delivery costs for Sendflowers.com?

Sendflowers.com states that standard delivery or shipping charges “start as low as $14.99.” However, they also clarify that prices “may vary by delivery location, shipping time, or calendar day.” This means the final delivery cost could be higher depending on the specific address, the urgency of delivery (e.g., same-day), or if it’s a peak holiday.

Can I track my order with Sendflowers.com?

Yes, Sendflowers.com provides an order tracking feature. Sendflowers.com Pricing and Delivery Costs

You can typically find a “Track” link on their homepage.

On the tracking page, you would usually input your order number and possibly your email address or the recipient’s zip code to get updates on your order’s status, from processing to delivery.

How do I contact Sendflowers.com customer service?

Sendflowers.com provides a phone number (800) 549-5670 prominently on its homepage.

Additionally, there is a “Contact Us” link in the footer of their website, which likely leads to an online contact form or an email address for less urgent inquiries.

Is Sendflowers.com considered a legitimate business?

Yes, Sendflowers.com appears to be a legitimate and operational e-commerce business. Sendflowers.com Customer Service and Support

It functions as an online florist, allowing customers to browse, purchase, and track orders. It is not a scam designed to defraud customers.

However, its legitimacy in terms of consistent service quality and transparent customer satisfaction is difficult to verify due to the lack of prominent third-party reviews.

What kind of products does Sendflowers.com offer?

Sendflowers.com offers a wide range of products including various types of fresh flowers (roses, tulips, lilies, sunflowers, daisies), different types of plants (blooming plants, green plants, orchids, succulents), and supplementary gifts such as balloons and teddy bears.

They categorize products by occasion (Birthday, Sympathy, Anniversary, Father’s Day, etc.) and by recipient.

Does Sendflowers.com have a satisfaction guarantee?

Yes, Sendflowers.com states that it has a “Satisfaction Guarantee.” This implies that the company is committed to customer satisfaction and will address issues if the recipient is not pleased with their order. How to Track Your Order with Sendflowers.com

The specific terms and conditions of this guarantee would be detailed on its dedicated page.

Are there any discounts or promotions available on Sendflowers.com?

Based on the homepage text, Sendflowers.com frequently offers promotions, such as a “Save 20% Sitewide!” discount code.

They also highlight products at specific price points, like “Flowers Under $40,” indicating a focus on competitive pricing and deals.

Can I find reviews for Sendflowers.com on external sites like Yelp or BBB?

While Sendflowers.com features positive testimonials on its own site, it does not prominently display links or badges to external review platforms like Yelp, Trustpilot, or the Better Business Bureau (BBB). Customers would need to search for “sendflowers.com reviews yelp” or “sendflowers.com reviews bbb” independently to find external feedback, which may vary.

What is the typical delivery window for Sendflowers.com?

Sendflowers.com generally offers delivery Monday through Saturday, with limited Sunday delivery options available for select areas. Is Sendflowers.com a Scam?

For same-day delivery, the order typically needs to be placed by 3 PM in the recipient’s time zone.

Specific delivery windows are usually provided during the checkout process.

Does Sendflowers.com deliver internationally?

The provided information indicates that Sendflowers.com offers delivery to “almost 100% of the United States.” There is no explicit mention of international delivery services, suggesting their operations are primarily focused within the U.S.

What is the return or refund policy for Sendflowers.com?

While Sendflowers.com mentions a “Satisfaction Guarantee,” the specific details of their return or refund policy are typically found on the dedicated “Terms of Service” or “Satisfaction Guarantee” pages.

These policies usually outline conditions for refunds, replacements, or credits for unsatisfactory orders. Sendflowers.com Pros & Cons

Can I send non-flower gifts through Sendflowers.com?

Yes, in addition to flowers, Sendflowers.com also offers non-flower gifts such as plants, balloons, gift baskets (including chocolate gift baskets, though halal status of contents would need independent verification for Muslim consumers), and teddy bears.

How does Sendflowers.com compare to FTD or 1-800-Flowers?

Sendflowers.com operates similarly to large online florists like FTD and 1-800-Flowers by offering a wide selection and nationwide delivery.

The main difference in perception often lies in the volume and transparency of independent customer reviews.

FTD and 1-800-Flowers often have more readily available external customer feedback, which helps in assessing their service consistency, whereas Sendflowers.com relies more on internal testimonials.

What if my Sendflowers.com order is late or damaged?

If a Sendflowers.com order is late or damaged, customers should immediately contact Sendflowers.com customer service using their phone number (800) 549-5670 or through their “Contact Us” page. Is Sendflowers.com Legit?

Given their “Satisfaction Guarantee,” they are expected to address such issues, potentially offering a replacement or refund depending on their policy.

Does Sendflowers.com offer corporate gifting options?

While the provided text doesn’t explicitly mention “corporate gifting,” the wide range of products for various occasions and the ability to send multiple gifts suggests they likely cater to business needs.

Companies often have dedicated sections for corporate accounts, which would typically be found in their “Company Information” or a specific “Corporate Gifting” link if offered.

Are there any seasonal offerings from Sendflowers.com?

Yes, Sendflowers.com regularly updates its inventory with seasonal and holiday-themed offerings.

Examples from the text include “Father’s Day,” “Pride Flowers,” “Summer Flowers,” “Valentine’s Day,” “Mother’s Day,” “Thanksgiving,” and “Christmas,” ensuring relevant options throughout the year. Sendflowers.com Review & First Look

How can I cancel a Sendflowers.com order?

The website’s homepage doesn’t detail a direct “cancel subscription” or “cancel free trial” option, as it primarily deals with one-time purchases rather than subscriptions.

To cancel a standard order, you would typically need to contact Sendflowers.com customer service directly via their phone number or contact form.

Cancellation policies usually depend on how far along the order is in the fulfillment process.

Does Sendflowers.com have a blog or flower guide?

Yes, Sendflowers.com includes links in its footer to a “Send Flowers Blog” and a “Flower Guide.” These resources likely offer information on various flower types, care tips, gifting ideas, and potentially industry insights, aiming to provide additional value and engage customers.

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