Shipautonow.com Review

Based on checking the website Shipautonow.com, our review indicates that while the service appears to address a legitimate need for vehicle transport, there are several areas where it falls short of what a highly trusted and transparent business typically provides.

The website presents a clean interface and highlights core services like secure transport, 24/7 support, and fast delivery, but key elements often associated with robust legitimacy and consumer protection are notably absent.

Here’s an overall summary of our findings:

• Overall Trust Score: Moderate to Low
• Company Information: Lacks detailed “About Us” section or clear corporate identity.
• Transparency: No direct mention of legal registrations, licenses, or specific insurance policies beyond “fully bonded & licensed.”
• Customer Reviews: Limited number of reviews displayed directly on the homepage, without links to independent review platforms.
• Pricing: No transparent pricing structures or typical cost ranges provided, only “lowest competitive price” claims.
• Terms & Conditions/Privacy Policy: Not immediately visible or easily accessible from the homepage navigation.
• Physical Address: No clear physical office address listed.
• Refund/Cancellation Policy: No information regarding cancellations or refunds.

While the service of vehicle shipping itself is permissible and often necessary, the lack of comprehensive transparency on Shipautonow.com raises questions regarding its adherence to the highest standards of consumer trust and ethical business practices.

A truly reliable service in this domain would prioritize clear, accessible legal information, detailed policies, and verifiable external endorsements.

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Here are some alternatives for vehicle transport services that demonstrate higher levels of transparency and established reputations:

• Montway Auto Transport

  

  • Key Features: One of the largest and most reputable brokers, extensive network of carriers, transparent online quoting system, A+ BBB rating, real-time tracking.
  • Average Price: Varies by route, vehicle type, and season, typically competitive with other major services.
  • Pros: High customer satisfaction, broad coverage across the U.S., reliable tracking.
  • Cons: Broker model means service quality can depend on the specific carrier assigned, not always the absolute cheapest option.

• Sherpa Auto Transport

  • Key Features: “Price Lock Promise” ensuring no hidden fees, strong focus on customer service, operates as a broker with vetted carriers, comprehensive insurance coverage.
  • Average Price: Generally in the mid-to-high range due to their “Price Lock Promise.”
  • Pros: Transparent pricing, excellent customer support, positive reviews.
  • Cons: May be slightly more expensive than some budget options, coverage might be less extensive in very remote areas compared to larger brokers.

• AmeriFreight

  • Key Features: Offers various discount programs military, student, senior, multiple shipping options open, enclosed, top-load, comprehensive insurance, contingency cargo insurance.
  • Average Price: Competitive, often provides good value due to discounts.
  • Pros: Good range of discounts, strong insurance offerings, consistent positive feedback.
  • Cons: Some reports of communication issues with specific drivers, but overall positive.

• uShip

  • Key Features: Online marketplace where carriers bid on your shipment, allowing for competitive pricing, extensive network of independent transporters, detailed carrier profiles and reviews.
  • Average Price: Highly variable as it’s a bidding platform, can be very cheap or average depending on bids.
  • Pros: Potential for very low prices, wide choice of carriers, transparency through carrier reviews.
  • Cons: Requires more effort to vet carriers, service quality can vary significantly between individual transporters.

• Easy Auto Ship

  • Key Features: Offers basic insurance coverage with options for premium plans, direct broker with a network of vetted carriers, online quote system, positive customer feedback.
  • Average Price: Competitive, often a good middle-ground option.
  • Pros: Good customer service, straightforward process, transparent pricing.
  • Cons: Not always the fastest service, some minor delays reported by customers.

• Nexus Auto Transport

  • Key Features: Focus on efficiency and customer communication, uses advanced technology for route optimization, offers door-to-door service.
  • Average Price: Generally competitive.
  • Pros: Good communication, efficient service, positive customer reviews.
  • Cons: Relatively newer compared to some competitors, so less historical data.

• A-1 Auto Transport

  • Key Features: Offers a wide range of shipping services beyond just cars boats, RVs, heavy equipment, international shipping options, long-standing reputation in the industry.
  • Average Price: Varies widely due to diverse service offerings.
  • Pros: Extensive service options, international capabilities, established company.
  • Cons: Website can be overwhelming with too much information, customer service can be inconsistent.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Shipautonow.com Review & First Look: An Initial Assessment

When you land on Shipautonow.com, the immediate impression is one of simplicity and a clear focus on vehicle transport. The design is straightforward, presenting key services like auto and motorcycle shipping, along with claims of reliability and affordability. However, a critical review goes beyond the surface, scrutinizing what’s present and, more importantly, what’s missing, especially from a user’s perspective seeking robust assurance and transparency in a significant transaction like vehicle transport.

Initial Observations on Website Content

The homepage immediately highlights core value propositions:

• Secure Auto Shipping: Emphasizes safety checks, bonded and licensed drivers.
• 24/7 Support: Assurances of constant customer service availability.
• Fast Delivery: Claims of point-to-point shipping without unnecessary transfers to avoid delays.

While these are positive statements, they are largely self-declaratory without readily available, verifiable details.

A truly transparent service would back these claims with specific licenses, regulatory body affiliations, or detailed insurance policy information clearly linked on the homepage or an easily accessible “About Us” section.

The presence of contact information like email addresses and a toll-free number 888 688-9933 is standard and expected, but does not compensate for the absence of deeper transparency. Specialcargarage.com Review

Missing Elements for Trust and Transparency

Several crucial elements that typically define a highly trustworthy and legitimate online service are conspicuously absent from Shipautonow.com:

• Lack of Detailed “About Us”: The “About” page, while present in the navigation, should offer a deeper dive into the company’s history, leadership, physical address, and mission. A strong “About Us” builds credibility.
• Absence of Legal Documentation Links: There are no immediate links to Terms & Conditions, Privacy Policy, or Refund/Cancellation Policy pages. These are fundamental for consumer protection and understanding the contractual agreement. Their absence means potential customers are entering a transaction without full knowledge of their rights or the company’s obligations.
• Limited Verifiable External Reviews: While the homepage displays a few positive “Customer Reviews,” these are static testimonials without direct links to external, independent review platforms like Trustpilot, Google Reviews, or the Better Business Bureau BBB. This makes it difficult for potential customers to verify the authenticity and breadth of customer experiences.
• No Clear Physical Address: A professional business, especially one dealing with high-value assets like vehicles, typically provides a physical office address. This adds a layer of accountability and legitimacy.
• Unspecified Licensing and Insurance Details: While “fully bonded & licensed” is stated, specific license numbers, regulatory bodies, or detailed insurance policy information e.g., cargo insurance limits are not provided. This makes it challenging for a discerning customer to verify their claims.

Shipautonow.com Pros & Cons: A Balanced Perspective

When evaluating any service, it’s crucial to weigh the perceived benefits against any potential drawbacks.

For Shipautonow.com, the website highlights several aspects designed to attract customers, yet a closer examination reveals areas where the service might fall short of consumer expectations, particularly when compared to industry leaders.

Stated Advantages Pros

The website emphasizes a few key selling points:

• Claimed Reliability and Affordability: The homepage explicitly states, “For years, Ship Auto Now has been providing clients with reliable, affordable auto transport options.” This is a strong promise, aiming to position the company as a cost-effective and dependable choice.
• Focus on Security: The “Secure Auto Shipping” section notes “implementing safety checks throughout the entire vehicle shipping process” and that drivers are “fully bonded & licensed.” This attempts to alleviate concerns about vehicle damage during transit.
• 24/7 Support: The promise of “24/7 Support” implies constant availability of customer service, which can be reassuring for customers who want real-time updates on their vehicle’s status or need assistance outside of standard business hours.
• Fast Delivery: The claim of “single point of contact” and direct “point A to point B” shipping without “unnecessary terminal transfers” aims to assure customers of quicker and more efficient delivery, minimizing the risk of delays.
• Personalized Service: The website highlights a “one-on-one, personal focus” where customers “aren’t just a number.” This suggests a commitment to individualized attention and communication, which can be a significant differentiator in a competitive market.
• Continental U.S. Coverage: The service explicitly states it covers the “entire continental United States, including Alaska, Hawaii and Puerto Rico,” suggesting wide accessibility for potential clients.

Potential Disadvantages Cons

Despite the stated advantages, several critical points raise concerns that warrant careful consideration: Modifyhealth.com Review

• Lack of Transparency on Legal and Policy Documents: A significant drawback is the apparent absence of readily accessible Terms & Conditions, Privacy Policy, or a detailed Cancellation/Refund Policy. This creates a substantial information gap, leaving customers unaware of their rights, obligations, and recourse in case of issues. For instance, what are the conditions for a claim if a vehicle is damaged? What are the penalties for canceling a shipment? Without these documents, the service appears less trustworthy.
• Limited Verifiable External Reviews: The reviews displayed on the homepage are static testimonials. There are no links to reputable third-party review sites like the Better Business Bureau, Trustpilot, or Google Reviews where customer feedback is independently verified. This lack of external validation makes it difficult to gauge the true breadth and depth of customer satisfaction and to identify any recurring issues. For example, a search for “ship auto now com reviews” might yield mixed results or very few independent opinions, making it hard to form a comprehensive picture.
• No Clear Pricing Structure or Quote Transparency: While “lowest competitive price” is claimed, there’s no general pricing guide, average costs, or transparent breakdown of factors influencing the quote. Customers are required to request a quote, which is standard, but the absence of any indicative pricing can make it hard to assess the “affordability” claim upfront.
• Vague Licensing and Insurance Details: The claim of “fully bonded & licensed” is general. Reputable companies often display specific license numbers e.g., USDOT number, MC number for motor carriers and details about their insurance coverage e.g., primary cargo insurance limits. The lack of these specifics makes it difficult for potential customers to verify the company’s regulatory compliance and the extent of their liability.
• No Physical Business Address: The absence of a clear physical office address on the website is a red flag for many consumers. It can give the impression of a less established or less accountable operation, making it harder to hold the company responsible if disputes arise.
• Generic Customer Service Claims: While 24/7 support is advertised, the quality and responsiveness of this support cannot be assessed from the website alone. Without independent reviews, it’s unclear if this support is consistently effective.

Shipautonow.com Features: An Examination of Advertised Capabilities

Shipautonow.com promotes several features designed to highlight its service capabilities in vehicle transportation.

These features, while common in the auto transport industry, warrant a closer look to understand what they entail and if the website provides sufficient detail to back up its claims.

Key Features Advertised on the Homepage

The website prominently displays several core features:

• Vehicle Shipping: This is the primary service offered, covering the transport of automobiles. The website implies a standard, door-to-door service, though specifics on types of vehicles e.g., sedans, SUVs, trucks, classic cars are not explicitly detailed in a comprehensive list beyond general “vehicle” mentions.
• Motorcycle Shipping: A specialized service indicating the capability to handle motorcycles. This often requires specific equipment and handling, suggesting a broader operational capacity.
• Enclosed Transport: This option is crucial for customers transporting high-value, classic, or exotic vehicles that require maximum protection from the elements and road debris. The mention of this service indicates a premium offering for those seeking added security.
• Dealer Transport: This feature targets businesses, specifically car dealerships, suggesting the ability to handle multiple vehicle shipments, potentially on a recurring basis, and perhaps specialized logistics for commercial clients.
• Auto Shipping Quote & Motorcycle Shipping Quote: These are direct calls to action, leading users to forms where they can request a price for their specific transport needs. This is standard practice in the industry.
• Secure Auto Shipping: As mentioned earlier, the site claims “safety checks throughout the entire vehicle shipping process” and “fully bonded & licensed” drivers. This feature aims to reassure customers about the careful handling and protection of their vehicles.
• 24/7 Support: This is advertised as continuous customer service availability to assist with shipping needs and provide status updates.
• Fast Delivery: The website states, “We ship your vehicle from point A to point B without any unnecessary terminal transfers, making sure that we avoid any risk of delays so your vehicle arrives on time.” This implies direct, non-stop transport where possible.

What the Features Don’t Detail

While these features are listed, the devil is in the details, and Shipautonow.com’s presentation leaves much to be desired in terms of specificity:

• Insurance Coverage Specifics: The claim of “fully bonded & licensed” is broad. For “Secure Auto Shipping,” a customer would want to know the exact type and limit of cargo insurance provided by the carrier. Is it primary insurance? What is the deductible, if any? What is covered e.g., damage from collision, theft, weather? Without this information, “secure” remains a vague promise. Reputable transporters typically provide clear links to their insurance certificates or detailed policy summaries.
• Tracking System Details: For “24/7 Support” and “Fast Delivery,” a crucial underlying feature is a robust tracking system. While the website states, “Don’t hesitate to call us anytime to check the status of your vehicle delivery,” it doesn’t mention if they offer an online real-time tracking portal—a feature common among leading auto transporters. Relying solely on phone calls for updates can be inconvenient.
• Carrier Vetting Process: For features like “Secure Auto Shipping,” it’s vital for customers to understand how carriers are vetted. Do they have specific criteria for driver experience, safety records, or equipment maintenance? This level of detail builds significant trust.
• Types of Enclosed Transport: Is it hard-sided or soft-sided enclosed? Are there single-car or multi-car enclosed options? These details matter for customers with high-value vehicles.
• Logistical Guarantees for “Fast Delivery”: While avoiding terminal transfers is good, what are the guaranteed delivery windows? Are there penalties for delays? What happens if a breakdown occurs? These practical details are often absent.

Shipautonow.com Pricing: Understanding the “Lowest Competitive Price” Claim

One of the central promises made by Shipautonow.com is that of offering “the lowest competitive price” for auto transport. Hodgesbadge.com Review

This is a common marketing strategy in a competitive industry.

However, a deeper dive into how this claim is presented—or rather, not presented—is necessary to understand what it means for potential customers.

The Pricing Model: Quote-Based

Like most auto transport companies, Shipautonow.com operates on a quote-based pricing model. This means you won’t find a fixed price list on their website. Instead, you are prompted to use their “Auto Shipping Quote” or “Motorcycle Shipping Quote” forms. This approach is standard because vehicle transport costs are highly variable, influenced by numerous factors.

Factors Influencing Auto Transport Costs

The true cost of vehicle transport is dynamic and depends on several key variables:

• Distance and Route: Longer distances generally mean higher costs, but busy routes e.g., New York to Florida might have more carriers, leading to competitive pricing. Less common routes can be more expensive due to fewer carriers.
• Vehicle Type and Size: Larger vehicles SUVs, trucks and heavier vehicles cost more to transport than smaller sedans because they take up more space and add more weight to the carrier.
• Transport Type Open vs. Enclosed: Open transport is the most common and cheapest option, where vehicles are exposed to the elements. Enclosed transport, as mentioned on Shipautonow.com, offers greater protection but is significantly more expensive often 30-50% more due to specialized trailers and limited capacity.
• Seasonality: Peak seasons e.g., summer, snowbird migration times can drive prices up due to higher demand. Off-peak seasons might offer better rates.
• Flexibility of Dates: Customers with flexible pickup and delivery dates may get better rates, as carriers can optimize their routes more efficiently. Expedited shipping, on the other hand, comes at a premium.
• Operational Costs: Fuel prices, driver wages, tolls, and maintenance costs all contribute to the overall price.
• Vehicle Condition: Non-running vehicles or those with modifications e.g., lifted trucks require special equipment and extra effort, incurring higher costs.
• Pick-up/Delivery Location: Door-to-door service most common is generally preferred, but if the pick-up or delivery location is in a very rural or difficult-to-access area, it might increase the price.

Scrutinizing the “Lowest Competitive Price” Claim

While “lowest competitive price” sounds appealing, without any transparent data or typical price ranges, it’s challenging to verify. Grindstakellc.com Review

This claim, on its own, doesn’t provide concrete assurance.

• Lack of Price Examples: A more transparent website might offer example quotes for common routes e.g., “Shipping a sedan from NYC to Miami typically costs $X – $Y”. This gives potential customers a benchmark before requesting a personalized quote.
• No Price Match Guarantees: There’s no mention of a price match guarantee or any mechanism to ensure they are indeed offering the lowest price compared to competitors.
• Potential for Hidden Fees: While not explicitly stated, the lack of accessible terms and conditions means customers cannot easily determine if there are any potential hidden fees e.g., fuel surcharges, cancellation fees not disclosed upfront. Reputable companies are very clear about all potential charges.

In essence, while Shipautonow.com claims competitive pricing, the transparency around that pricing is low. Customers are left to trust the company’s word without concrete evidence or comparative data presented on the site itself.

Shipautonow.com vs. Competitors: A Comparative Look at the Auto Transport Landscape

When evaluating Shipautonow.com, it’s beneficial to compare its offerings and online presence against established players in the auto transport industry.

This comparison highlights areas where Shipautonow.com stands out or fails to in terms of transparency, features, and overall trustworthiness.

Key Competitors in the Auto Transport Industry

The auto transport market is robust, with several major players known for their extensive networks and often transparent operations. These include: Everlastgyms.com Review

• Montway Auto Transport: A major broker known for its high volume, extensive carrier network, and generally positive customer reviews across multiple platforms.
• Sherpa Auto Transport: Distinguishes itself with a “Price Lock Promise” and strong emphasis on customer service, often commanding slightly higher but fixed prices.
• AmeriFreight: Known for various discounts and comprehensive insurance options.
• uShip: An online marketplace model where carriers bid on shipments, offering a wide range of choices and potentially lower prices, but requiring more user diligence.
• A-1 Auto Transport: A long-standing company offering a wide array of transport services, including international shipping.

Comparative Analysis: Where Shipautonow.com Stands

Here’s how Shipautonow.com generally compares to these competitors based on observable website features and industry best practices:

Feature/Aspect	Shipautonow.com	Leading Competitors e.g., Montway, Sherpa
Transparency T&C, Privacy	Not readily visible/linked on homepage	Clearly linked, often in footer, detailed policies
External Reviews	Static testimonials on homepage. no direct links	Abundant, verifiable reviews on Trustpilot, BBB, Google My Business
Licensing/Bonding Info	Vague claim “fully bonded & licensed”	Specific USDOT, MC numbers often displayed. clear insurance details
Physical Address	Not displayed on homepage/contact page	Clearly listed, often with office hours
Online Tracking	Implied via phone calls. no online portal mentioned	Often offer real-time online tracking portals
Pricing Transparency	“Lowest competitive price” claim. no examples	May offer typical price ranges or detailed quote breakdowns
Customer Support	Claims 24/7 phone support	Typically offer multi-channel support phone, email, chat
“About Us” Page	Present, but lacks depth e.g., company history, team	Detailed company history, mission, sometimes team bios
Service Scope Detail	General. mentions vehicle, motorcycle, enclosed, dealer	Detailed breakdowns of specific services, vehicle types, conditions

Conclusion on Comparison

Shipautonow.com appears to be a functional website offering basic auto transport services. However, when placed side-by-side with industry leaders, its lack of transparency in critical areas like legal documentation, verifiable customer feedback, and specific operational details e.g., license numbers, insurance specifics, online tracking becomes a significant differentiator.

Leading competitors understand that trust is built through openness and providing all necessary information upfront.

They invest in comprehensive “About Us” sections, prominently display their regulatory compliance, and facilitate easy access to their terms and conditions.

Furthermore, their active presence on independent review platforms allows customers to gain a broader, more objective understanding of their service quality. Vastrox.com Review

For a customer, while Shipautonow.com might offer competitive rates, the reduced transparency means a higher degree of trust is required without readily available means of verification.

This could be a significant deterrent for those prioritizing peace of mind and comprehensive consumer protection.

How to Cancel Shipautonow.com Services or Inquiries

Given that Shipautonow.com primarily functions as a service provider for vehicle transport, the concept of “cancellation” would generally apply to a requested quote or a scheduled shipment.

The website itself does not appear to offer any subscription-based services, so the typical “subscription cancellation” process is not applicable here.

Cancelling a Quote Request

If you have submitted a quote request through Shipautonow.com and no longer wish to proceed or simply want to withdraw your inquiry, the process would be straightforward: Lifesapitch.io Review

1. Direct Contact: The most effective way to cancel a quote request is to directly contact Shipautonow.com using the provided contact information.
   • Email: You can send an email to [email protected] or [email protected]. Clearly state your request to cancel your quote inquiry, referencing any quote number or details you received e.g., your name, phone number, vehicle type, and desired route.
   • Phone: Call their toll-free number at 888 688-9933. Be prepared to provide the necessary details for them to locate your inquiry.

Cancelling a Scheduled Shipment

Cancelling a scheduled shipment is more critical and can potentially involve fees, although no specific cancellation policy is visible on Shipautonow.com’s website. In the auto transport industry, cancellation policies vary widely among companies, but common practices include:

• No Charge Before Dispatch: Many companies do not charge a cancellation fee if you cancel before a carrier has been assigned and dispatched to pick up your vehicle.
• Partial or Full Deposit Loss After Dispatch: If a carrier has already been assigned and is en route or has arrived for pickup, cancellation fees are often incurred. This is to compensate the carrier for lost time, fuel, and potential revenue from another booking. These fees can range from a portion of your deposit to the full deposit amount.
• Booking Fee Non-Refundable: Some brokers charge a non-refundable booking fee upfront, which would be lost upon cancellation regardless of timing.

To cancel a scheduled shipment with Shipautonow.com:

1. Immediate Contact: Contact them immediately via phone 888 688-9933 and follow up with an email [email protected] and [email protected] for written record.
2. State Your Intent Clearly: Explicitly state that you wish to cancel your scheduled vehicle shipment, providing your order number, name, and details of the vehicle and route.
3. Inquire About Cancellation Policy: During your communication, specifically ask about their cancellation policy. Ask if any fees will be incurred and if any deposits or payments made are refundable. Request this information in writing if possible.
4. Document Everything: Keep a detailed record of your communication, including dates, times, names of representatives you spoke with, and summaries of discussions. Save all emails.

Important Note on Missing Policy Information: The lack of a visible cancellation policy on Shipautonow.com’s website is a significant drawback. This means that customers must rely solely on direct communication to understand their rights and potential liabilities when cancelling. It’s crucial for any service provider to clearly outline their terms and conditions, including cancellation procedures and associated fees, before a customer commits to a service.

How to Handle Potential Issues with Shipautonow.com

Encountering an issue with any service can be frustrating, especially when it involves a valuable asset like a vehicle.

While Shipautonow.com claims 24/7 support and customer focus, the absence of detailed terms and conditions or clear dispute resolution processes on their website means customers need to be proactive in addressing any problems. Ventekamas.com Review

Common Issues in Auto Transport and Initial Steps

Issues in auto transport can range from delays and communication breakdowns to vehicle damage.

Here’s a general approach to handling potential problems with Shipautonow.com:

1. Communication Breakdowns:

   • Issue: Driver or dispatcher is not providing updates, or calls are not returned promptly despite “24/7 support.”
   • Action: Immediately call their main line 888 688-9933. If phone calls are unsuccessful, send an email to both [email protected] and [email protected] stating the lack of communication and requesting an immediate update. Clearly state your shipment details.

2. Delays in Pickup or Delivery:

   • Issue: Vehicle is not picked up within the agreed window, or delivery is significantly delayed.
   • Action: Contact them via phone and email. Ask for a revised estimated time of arrival ETA and the reason for the delay. If the delay impacts your plans, state this clearly. Document the communication. Understand that minor delays can occur due to road conditions, weather, or mechanical issues, but significant, uncommunicated delays are problematic.

3. Vehicle Damage Upon Delivery: Affiliatenetwork.com Review

   • Issue: Your vehicle sustains new damage during transit.
   • Action: This is critical. DO NOT SIGN the Bill of Lading BOL or inspection report before thoroughly inspecting your vehicle.
     • Inspect Carefully: Before the driver leaves, walk around your entire vehicle. Check for any new scratches, dents, dings, or mechanical issues. Compare it to the initial inspection report BOL signed at pickup.
     • Document Damage: If you find new damage, document it immediately on the BOL. Take clear photos and videos from multiple angles, noting the date and time.
     • Discuss with Driver: Point out the damage to the driver. While drivers typically cannot authorize claims, they must acknowledge the damage on the BOL.
     • Notify Shipautonow.com: Contact Shipautonow.com immediately by phone and email to report the damage. Provide them with your documentation.
     • Claim Process: Ask for their specific claims process. In the absence of a visible policy, you need to understand the steps for filing a claim and what documentation they require.

Escalation Steps If Initial Resolution Fails

If you’re unable to resolve an issue directly with Shipautonow.com, especially for significant problems like vehicle damage or unaddressed issues, consider these escalation steps:

1. Written Communication: Always follow up phone conversations with an email summarizing what was discussed and agreed upon. This creates a paper trail.
2. Formal Complaint: If the company is unresponsive or disputes your claim, send a formal written complaint certified mail with return receipt requested detailing the issue, your attempts to resolve it, and your desired resolution.
3. Regulatory Bodies:
   • Federal Motor Carrier Safety Administration FMCSA: This is the primary regulatory body for interstate auto transport. If Shipautonow.com operates as a broker or carrier, they should have an MC number. You can file a complaint with the FMCSA regarding unsafe operations or violations of federal regulations. You can search for their licensing and complaint history on the FMCSA SAFER website if you have their MC number.
   • Better Business Bureau BBB: File a complaint with the BBB. While the BBB cannot force a company to resolve a dispute, it can mediate and apply public pressure, and companies often respond to maintain their BBB rating. You would need to find their BBB profile if one exists.
   • State Consumer Protection Agencies: Your state’s Attorney General’s office or Consumer Protection agency may be able to provide assistance or guidance, especially if the company operates within your state.
4. Legal Counsel: For significant disputes, especially concerning substantial damage or unfulfilled contracts, consulting with a legal professional specializing in consumer law or transportation law may be necessary.

Given the lack of explicit policies on Shipautonow.com’s website, maintaining meticulous records of all communications and transactions is paramount to protecting your interests.

FAQ

How reliable is Shipautonow.com based on its website?

Based on its website, Shipautonow.com presents itself as a reliable service, emphasizing secure transport, 24/7 support, and fast delivery.

However, the lack of transparent legal documentation Terms & Conditions, Privacy Policy and verifiable external reviews on independent platforms makes it difficult to fully assess its reliability without direct engagement.

Does Shipautonow.com offer transparent pricing?

No, Shipautonow.com does not offer transparent pricing or a general price list on its website. Solentro.com Review

It operates on a quote-based model, requiring customers to fill out a form to receive a personalized price.

The website only states claims of offering “the lowest competitive price” without providing concrete examples or breakdowns.

What types of vehicles does Shipautonow.com transport?

Shipautonow.com explicitly states it provides “Vehicle Shipping” and “Motorcycle Shipping.” It also mentions “Enclosed Transport” for those needing extra protection and “Dealer Transport” for commercial clients, indicating a range of services for various vehicle types.

How do I get a quote from Shipautonow.com?

You can get a quote from Shipautonow.com by navigating to their “Auto Shipping Quote” or “Motorcycle Shipping Quote” pages and filling out the online form with your vehicle details and transport needs.

Is Shipautonow.com licensed and bonded?

The website claims that its drivers are “fully bonded & licensed.” However, it does not provide specific license numbers like USDOT or MC numbers or details about their bonding and insurance coverage on the website for easy verification. Nextsecuritycorp.com Review

Does Shipautonow.com offer real-time tracking for vehicles?

The website mentions “24/7 Support” to check the status of your vehicle delivery, suggesting phone-based updates.

It does not explicitly state or provide access to an online real-time tracking portal, which is a common feature among many leading auto transport companies.

Are there customer reviews available for Shipautonow.com?

Yes, there are a few positive customer reviews displayed directly on the Shipautonow.com homepage.

However, these are static testimonials, and the website does not provide direct links to independent, third-party review platforms like Trustpilot, BBB, or Google Reviews where these testimonials could be verified or where a broader range of customer experiences might be found.

Does Shipautonow.com provide a physical address?

No, a physical business address is not prominently displayed on the Shipautonow.com homepage or contact page. Touchdolls.com Review

Only email addresses and a toll-free phone number are provided for contact.

What is the cancellation policy for Shipautonow.com?

The cancellation policy for Shipautonow.com is not visible or linked on their website.

Customers would need to directly contact the company via phone or email to inquire about their policy regarding cancelling a quote or a scheduled shipment and any potential fees involved.

How can I contact Shipautonow.com?

You can contact Shipautonow.com via email at [email protected] or [email protected], or by calling their toll-free number: 888 688-9933.

What kind of support does Shipautonow.com offer?

Shipautonow.com claims to offer “24/7 Support” to assist customers with their shipping needs and provide updates on vehicle delivery status. Deadoralivetechnology.com Review

Does Shipautonow.com provide door-to-door service?

While not explicitly stated as “door-to-door,” the website mentions “single point of contact” and shipping “from point A to point B without any unnecessary terminal transfers,” which is indicative of a direct, door-to-door or near-door-to-door service model common in the industry.

Are vehicles insured during transport with Shipautonow.com?

The website states that drivers are “fully bonded & licensed” and that they ensure “safety when transporting your vehicle.” This implies insurance coverage, but specific details about the type of cargo insurance, coverage limits, or deductible information are not provided on the site.

Does Shipautonow.com ship vehicles to Alaska, Hawaii, or Puerto Rico?

Yes, Shipautonow.com states it services the “entire continental United States, including Alaska, Hawaii and Puerto Rico,” indicating a broad service area.

How fast is the delivery service with Shipautonow.com?

Shipautonow.com claims “Fast Delivery,” achieved by avoiding “unnecessary terminal transfers” to ensure vehicles “arrive on time.” Specific transit times or guarantees are not detailed on the website.

What sets Shipautonow.com apart from competitors according to their website?

According to their website, Shipautonow.com is set apart by “great vehicle transport rates and prompt service,” a “one-on-one, personal focus,” and ensuring customers are kept informed of their vehicle’s status. Sockstack.com Review

Are the drivers employed directly by Shipautonow.com?

The website states “Our drivers are fully bonded & licensed,” but it doesn’t explicitly clarify if they are direct employees or if Shipautonow.com operates as a broker utilizing a network of independent carriers. Many auto transport companies operate as brokers.

Is enclosed transport more expensive with Shipautonow.com?

Typically, enclosed transport is a premium service designed for maximum protection and is generally more expensive than open transport.

While Shipautonow.com offers enclosed transport, specific pricing comparisons are not available on their website.

How does Shipautonow.com handle delays?

The website highlights “Fast Delivery” and avoiding delays by preventing unnecessary terminal transfers.

However, it does not outline a specific process or compensation policy for handling unavoidable delays due to factors like weather, traffic, or mechanical issues. Bathrooms.com Review

What information is needed for a quote from Shipautonow.com?

While not explicitly listed, typical information required for an auto transport quote includes the vehicle’s make, model, year, pickup and delivery locations zip codes, desired transport dates, and whether it’s running or not.