Shivakitchen.com Review

Based on checking the website Shivakitchen.com, it appears to be a legitimate business specializing in commercial kitchen equipment.

The site provides a good amount of information about the company’s background, product offerings, and contact details.

However, several key elements typically expected from a highly professional online presence are either missing or not prominently featured, which could raise questions for potential customers seeking to make significant purchases.

Here’s an overall review summary:

Overall Legitimacy: Appears legitimate with physical addresses and multiple contact numbers.
Company Information: Established since 2003, ISO 9001:2008 certified, and recognized as an MSME.
Product Catalog: Offers a wide range of commercial kitchen equipment, including patented products.
Pricing Transparency: No pricing information available on the website. Customers must request a quotation.
E-commerce Functionality: No direct online purchasing capability. The “Shopping Cart” remains empty, indicating it’s likely for quotation requests only.
Customer Reviews/Testimonials: Mentions “500+ Happy Clients” and links to Google Reviews, but lacks prominent on-site testimonials.
Return/Refund Policy: No explicit return or refund policy detailed on the website.
Shipping Information: No shipping information available.
Customer Support: Multiple contact numbers and email provided.

While Shivakitchen.com presents itself as an established manufacturer, the absence of crucial e-commerce features like clear pricing, direct purchase options, detailed shipping, and explicit return policies is a significant drawback for an online presence.

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For businesses dealing with large, specialized equipment, a direct quotation model isn’t uncommon, but a lack of transparency on general policies can make some buyers hesitant.

Here are some alternatives for commercial kitchen equipment suppliers that offer more comprehensive online experiences, including clearer pricing and detailed policies:

WebstaurantStore
- Key Features: Vast selection of restaurant equipment and supplies, competitive pricing, detailed product specifications, customer reviews.
- Average Price: Varies widely, from small wares for a few dollars to large equipment costing thousands.
- Pros: Huge inventory, often lower prices than brick-and-mortar, fast shipping on many items, extensive customer support resources.
- Cons: Shipping costs for large items can be high, no personalized design services.
Central Restaurant Products
- Key Features: Extensive range of kitchen equipment, tabletop supplies, and furniture. offers design services and financing options.
- Average Price: Competitive, with options across various price points.
- Pros: Comprehensive catalog, professional design services, reliable customer service, frequent sales.
- Cons: Website navigation can be overwhelming due to the sheer volume of products.
Restaurant Equippers
- Key Features: Focus on value and budget-friendly options, broad product range, online and in-store options.
- Average Price: Generally more affordable, with a focus on cost-effective solutions.
- Pros: Good for startups and budget-conscious buyers, wide selection, quick delivery.
- Cons: Fewer high-end or specialty items compared to some competitors.
Katom
- Key Features: Large inventory, specializes in commercial kitchen and restaurant equipment, offers equipment packages.
- Average Price: Mid-to-high range, reflecting quality and specialized equipment.
- Pros: Excellent product descriptions, good customer service, reliable shipping, frequent promotions.
- Cons: Shipping can be expensive for very large items.
Acme Equipment
- Key Features: Comprehensive range of restaurant and kitchen equipment, supplies, and parts.
- Average Price: Competitive across a broad spectrum of products.
- Pros: Wide variety, good for finding specific parts, reliable service.
- Cons: Website design feels a bit dated compared to some newer competitors.
CKitchen
- Key Features: Focus on high-quality commercial kitchen equipment, offers custom kitchen design and consultation.
- Average Price: Higher end, reflecting premium quality and specialized services.
- Pros: Expert consultation, high-quality products, good for complex kitchen setups.
- Cons: Can be more expensive than general suppliers, less focus on small wares.
Elite Restaurant Equipment
- Key Features: Extensive inventory of commercial kitchen equipment, competitive pricing, good customer support.
- Average Price: Competitive across the board.
- Pros: Large selection, often has good deals, strong focus on customer satisfaction.
- Cons: Some users report occasional shipping delays.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Shivakitchen.com Review & First Look

Based on looking at the website, Shivakitchen.com presents itself as a dedicated manufacturer and supplier of commercial kitchen equipment. The initial impression is that of an established business with a strong focus on industrial and commercial clients, rather than individual consumers. They highlight their longevity, boasting “15+ Years of Experience” since 2003, and their ISO 9001:2008 certification, which is a solid indicator of adherence to quality management standards. They also claim to be an MSME Micro, Small & Medium Enterprises recognized entity, further lending credibility to their operational structure.

Initial Website Navigation and Design

The website’s design is functional but somewhat basic, emphasizing product categories and contact information.

It features clear navigation menus, though some aspects, like the “Shopping Cart,” are present but functionally inert for direct purchases, which can be confusing.

The site lists physical addresses for their showroom in Kolkata, factory in Howrah, and a branch in Guwahati, which is crucial for establishing trust, especially for large-scale equipment procurement.

The inclusion of multiple phone numbers and email addresses demonstrates a commitment to accessibility for customer inquiries. Juleshawkins.com Review

Transparency in Business Operations

Shivakitchen.com does a decent job of outlining their capabilities, mentioning “In-house Research” and “530+ Products in Stock.” They also emphasize their engineering capabilities for designing, fabricating, and installing commercial kitchen equipment.

This suggests they are not just resellers but have significant control over the production process.

However, the absence of detailed online catalogs with specifications and the lack of direct pricing means that potential clients must engage in a quotation process, which can be a barrier for quick comparisons.

Missing E-commerce Fundamentals

For an online presence, even if the primary goal is B2B lead generation, certain features are expected.

The lack of a functioning e-commerce checkout, public pricing, or clear shipping details means that the website primarily serves as a digital brochure rather than a transactional platform. Franklincovey.com Review

This isn’t inherently negative for a B2B model, but it contrasts with the more robust e-commerce experiences offered by competitors like WebstaurantStore or Central Restaurant Products, who often provide transparent pricing and shipping calculators for commercial clients.

Shivakitchen.com Pros & Cons

When evaluating Shivakitchen.com, it’s essential to look at both its strengths and areas where it could improve, particularly from the perspective of a potential commercial buyer looking for efficiency and transparency.

Advantages of Shivakitchen.com

Established Credibility:

Long-Standing Presence: Operating since 2003, Shivakitchen.com has over 15 years of experience in the commercial kitchen equipment industry. This longevity suggests stability and deep industry knowledge.
Certifications: Their ISO 9001:2008 certification indicates a commitment to quality management systems. Being recognized as an MSME also signifies a regulated and established business entity.
Physical Locations: The website clearly lists multiple physical addresses for their showroom, factory, and a branch office. This provides a tangible presence that can build trust, especially for large-scale procurement.
Contact Accessibility: They offer multiple phone numbers and email addresses, including a toll-free number, for inquiries. This shows a dedication to customer support.
Social Media Presence: Links to their Facebook, Twitter, Instagram, YouTube, and LinkedIn profiles, along with Google Reviews, indicate an effort to maintain an active online community and gather feedback.

Product and Service Capabilities:

Comprehensive Product Range: The site mentions “530+ Products in Stock” and specializes in stainless steel commercial kitchen equipment suitable for hotels, restaurants, hospitals, and more, offering over 200 varieties and specifications.
In-house Expertise: Highlighting “In-house Research” and “Expert Team of Development Engineers and Mechanical Design Engineers” suggests strong internal capabilities for product development and customization.
Patented Products: The mention of offering “a range of patented products” indicates a commitment to innovation and unique solutions.
Design and Fabrication Services: Their description as an “engineering house” capable of designing, fabricating, and installing custom equipment is a significant advantage for businesses with specific needs.
Customer-Centric Approach: They state a “strong focus on quality and innovation” and a team “dedicated to helping customers select the perfect equipment for their specific needs,” implying personalized service.

Disadvantages of Shivakitchen.com

Lack of E-commerce Functionality: Qsortsindia.com Review

No Direct Purchasing: The most significant drawback is the absence of direct online purchasing. The “Shopping Cart” is merely a placeholder, requiring users to request a quotation. This can be time-consuming for buyers seeking quick solutions or price comparisons.
No Public Pricing: Pricing information is completely absent from the website. Customers cannot compare costs without contacting the company, which adds an extra step to the procurement process. This lack of transparency can be a barrier for buyers accustomed to online pricing models.
No Clear Shipping Information: There’s no mention of shipping policies, costs, or delivery timelines. For commercial equipment, shipping logistics are critical, and this omission can create uncertainty.
No Explicit Return/Refund Policy: The website lacks a dedicated page or clear statement regarding return, exchange, or refund policies. This is a major red flag for consumer protection and can deter buyers from making large investments without clear recourse.
No Warranty Information: While they emphasize quality, explicit details about product warranties are not readily available. This information is crucial for commercial buyers.

Website Content and Design Limitations:

Limited Product Details: While categories are listed, detailed specifications, images, and features for individual products are often sparse or require browsing a separate catalog. This makes it difficult for a buyer to get a complete picture without direct inquiry.
Basic User Experience: The website design is functional but not as modern or intuitive as leading e-commerce platforms. The reliance on manual inquiry for basic information can be frustrating for digitally-savvy buyers.
No Live Chat Support: While phone numbers are provided, the absence of live chat support means immediate queries cannot be addressed efficiently.
No On-site Customer Testimonials: While they link to Google Reviews and claim “500+ Happy Clients,” prominent on-site customer testimonials or case studies are missing. This can impact trust for new visitors.
International Reach Ambiguity: While they are based in India, their website doesn’t clearly state their capacity or willingness to serve international clients or the logistics involved for global shipments.

In summary, Shivakitchen.com’s strengths lie in its established reputation, manufacturing capabilities, and personalized service approach. However, its significant weaknesses stem from the lack of transparency and functionality typical of modern e-commerce sites, particularly regarding pricing, shipping, and return policies. For potential buyers, this means more effort is required to gather essential information, which could lead them to competitors offering more streamlined online experiences.

Shivakitchen.com Alternatives

Given the limitations in online transparency and e-commerce functionality on Shivakitchen.com, potential buyers looking for commercial kitchen equipment, especially those in the US or seeking more streamlined online experiences, have several excellent alternatives.

These platforms generally offer clear pricing, detailed product information, and robust shipping and return policies.

Considerations for Choosing an Alternative

When evaluating alternatives, consider these factors: Deploys.io Review

Product Range: Does the vendor offer the specific type of equipment you need e.g., bakery, refrigeration, cooking?
Pricing Transparency: Can you see prices directly, or do you need to request quotes?
Shipping & Logistics: What are the shipping costs, delivery times, and installation services?
Customer Support: How accessible and effective is their customer service? Do they offer design consultation?
Return & Warranty Policies: Are their return and warranty terms clear and favorable?
Reviews & Reputation: What do other customers say about their experience?

Top Alternatives for Commercial Kitchen Equipment

Here are some of the leading alternatives to Shivakitchen.com, often favored by businesses in the United States:

*   Description: One of the largest online restaurant supply stores, offering an unparalleled range of products from smallwares to heavy equipment.
*   Key Features: Vast inventory over 300,000 products, competitive pricing, detailed product specifications, customer reviews, commercial financing options, and a comprehensive resource center.
*   Ideal For: Any business, from small cafes to large institutional kitchens, looking for a one-stop shop with competitive prices and reliable shipping.

*   Description: A well-established supplier of restaurant equipment and supplies, known for its extensive catalog and customer support.
*   Key Features: Wide selection across all kitchen categories, design services, financing, and a strong focus on customer satisfaction.
*   Ideal For: Businesses needing a broad range of products, including tabletop and furniture, and those who might benefit from professional kitchen design assistance.

*   Description: Known for offering a wide variety of equipment at competitive prices, focusing on value and efficiency for commercial kitchens.
*   Key Features: Extensive product lines, often with a focus on affordable solutions, and both online and physical store options.
*   Ideal For: Startups and businesses on a budget who still require reliable commercial-grade equipment.

Katom Restaurant Supply
- Description: A major supplier of commercial kitchen equipment, focusing on providing a comprehensive selection with expert support.
- Key Features: Large inventory, specialized equipment, package deals, and knowledgeable sales representatives.
- Ideal For: Restaurants, caterers, and other food service businesses seeking specialized equipment or looking to purchase complete kitchen setups.
- Description: A supplier of restaurant equipment and supplies, offering a comprehensive inventory, including parts and accessories. Citybookers.com Review
- Key Features: Broad product selection, competitive pricing, and a focus on providing solutions for various food service operations.
- Ideal For: Businesses looking for a wide range of products, including hard-to-find parts for existing equipment.
- Description: Specializes in high-quality commercial kitchen equipment and offers custom kitchen design services.
- Key Features: Premium equipment options, expert consultation, and a strong emphasis on personalized service and design.
- Ideal For: High-end restaurants, hotels, and institutions that require bespoke kitchen solutions and professional guidance. Goinnovation.org Review
- Description: Provides a wide array of commercial kitchen equipment and supplies with a focus on competitive pricing and customer service.
- Key Features: Extensive product catalog, frequent sales and promotions, and a commitment to customer satisfaction.
- Ideal For: Businesses seeking a balance of selection, affordability, and reliable support.

These alternatives generally provide a more transparent and user-friendly online shopping experience, which is crucial for modern commercial procurement processes.

They allow businesses to research, compare prices, and often purchase directly, saving time and simplifying logistics. Prontoinc.com Review

Shivakitchen.com Pricing

One of the most significant aspects missing from Shivakitchen.com, which can be a deal-breaker for many potential buyers, is pricing transparency. The website does not display any prices for its products. This approach means that customers cannot quickly compare costs, budget effectively, or make immediate purchasing decisions.

The “Get Quotation” Model

Instead of direct pricing, Shivakitchen.com operates on a “Get Quotation” model.

This is common in certain B2B sectors, especially for highly customized or large-scale industrial equipment where specifications vary widely, and project-based pricing is the norm.

Process: To get a price, a potential customer must navigate to the “Get Quotation” or “Contact Us” pages, fill out a form, or call/email the sales team.
Information Required: Typically, this process involves providing details about the specific equipment needed, quantity, any customization requirements, and potentially the project timeline.
Sales Interaction: The quotation model necessitates a direct interaction with the sales team, which can be beneficial for complex needs, allowing for personalized recommendations and negotiation. However, it adds a layer of effort and time to the buying process.

Implications for Buyers

Time-Consuming: For busy commercial buyers, the need to request a quotation for every item of interest can be time-consuming. It delays the procurement process significantly compared to sites where prices are readily available.
Lack of Immediate Comparison: Without upfront pricing, it’s difficult for buyers to immediately compare Shivakitchen.com’s offerings against competitors like WebstaurantStore or Central Restaurant Products, who often list clear prices for hundreds of thousands of items.
Budgeting Challenges: Businesses trying to adhere to strict budgets might find it challenging to gauge whether Shivakitchen.com’s products fall within their financial parameters without multiple back-and-forth communications.
Transparency Concerns: While common in B2B, the complete absence of even general price ranges or example pricing can raise questions about overall transparency. Some buyers might prefer a vendor who is more upfront, even if prices are subject to customization.
No Price Guarantees: Quotations are typically valid for a specific period, but without a general pricing policy, there’s less immediate assurance for future purchases or bulk orders.

Why Some Companies Opt for Quotation-Based Pricing

Customization: Many commercial kitchen projects involve custom fabrication e.g., unique counter sizes, ventilation systems, where standard pricing isn’t feasible. Shivakitchen.com, being an “engineering house,” likely handles many such bespoke projects.
Volume Discounts: Pricing can vary significantly based on order volume. A quotation allows the company to offer tailored discounts for bulk purchases.
Logistics & Installation: The total cost often includes complex logistics, shipping to specific locations, and professional installation, which are best calculated on a per-project basis.
Market Fluctuations: For certain materials like stainless steel, prices can fluctuate. A quotation model allows the company to adjust pricing based on current market conditions.

While the quotation model aligns with Shivakitchen.com’s focus on custom solutions and large-scale projects, it undeniably creates a less transparent and slower buying experience compared to online retailers that provide immediate pricing.

For buyers prioritizing efficiency and quick price comparisons, this pricing strategy may be a significant deterrent. Access-healthcare.com Review

How to Get a Quotation from Shivakitchen.com

Since Shivakitchen.com does not display direct pricing, the primary way to learn about costs for their commercial kitchen equipment is by requesting a quotation.

The website provides several avenues for this, emphasizing direct communication with their sales team.

Steps to Obtain a Quotation

Navigate to “Get Quotation” or “Contact Us”:
- Look for prominent buttons or links labeled “Get Quotation” or “Contact Us” on the homepage or in the main navigation menu. Shivakitchen.com features a “Get Quotation” button in the header and footer.
- You can also find their contact information directly, usually listed at the bottom of the homepage or on an “About Us” page.
Choose Your Preferred Contact Method:
Shivakitchen.com offers multiple ways to reach out: Orgalux.com Review
- Phone Calls:
  - Toll-free: +91 8604860447
  - Mobile: +91 9836677771 also listed as customer support
  - Guwahati Branch: +91 95773 75843, +91 97074 17299, 0361-2451114
  - Calling allows for immediate discussion of your needs and potentially a quicker response than email for urgent inquiries.
- Email:
  - General Email: [email protected]
  - For Sales & Service Enquiry: [email protected] same as general
  - Email is suitable for detailed requests, attaching floor plans, or item lists.
- Contact Form:
  - While not explicitly labeled as a “quotation form,” their “Contact Us” page linked from the “Get Quotation” button likely contains a form where you can submit your inquiry. This is a common method for submitting initial requests.
Prepare Your Inquiry Details:
To receive an accurate and timely quotation, be prepared to provide as much detail as possible about your requirements:
- Specific Products: If you have specific items from their catalog e.g., “stainless steel commercial kitchen equipment,” “bakery equipment,” “refrigeration display counter”, mention them.
- Quantity: Specify the number of units required for each item.
- Customization: If you need custom fabrication or specific dimensions, describe these needs clearly. Shivakitchen.com specializes in “tailor-made equipment.”
- Application: Indicate the type of establishment e.g., Industrial kitchen, Hotel, Bar, Restaurant, Club, Hospital to help them understand your operational context.
- Timeline: Provide an estimated timeframe for when you need the equipment, as this can impact production and delivery scheduling.
- Location: Specify your delivery location, as shipping costs will be a significant component of the overall quotation.
- Contact Information: Ensure your name, company name, phone number, and email address are accurate so they can follow up.

What to Expect After Requesting a Quotation

Follow-up: A sales representative from Shivakitchen.com will likely contact you to clarify your requirements or to provide the quotation directly.
Quotation Document: You should receive a formal quotation document detailing the equipment, specifications, unit prices, total cost, payment terms, delivery estimates, and any applicable taxes or additional charges e.g., installation, freight.
Negotiation: In a B2B quotation model, there’s often room for negotiation, especially for large orders or long-term partnerships.

While the quotation process requires an extra step, it allows Shivakitchen.com to provide personalized pricing tailored to specific project needs, which can be beneficial for complex commercial kitchen setups.

How to Cancel Shivakitchen.com Order

Given that Shivakitchen.com does not operate as a direct e-commerce platform with an online shopping cart for immediate purchases, the concept of “canceling an online order” is different from typical retail websites.

Since all transactions appear to be initiated via a “Get Quotation” process, any cancellation would involve halting an ongoing quotation, a pending order, or an already placed order. Griffinapc.com Review

Understanding the Order Process

The typical process with Shivakitchen.com would likely involve:

Quotation Request: You inquire about products, and they provide a price quote.
Order Confirmation: You accept the quote, and a formal order is placed, often with an advance payment or a signed purchase agreement.
Manufacturing/Preparation: The equipment is manufactured or prepared for shipment.
Delivery/Installation: The equipment is delivered and potentially installed.

Steps to Cancel an Order or Inquiry

Since there’s no automated online cancellation process, you must initiate a direct communication with Shivakitchen.com.

Act Immediately: The sooner you act, the better. If you’ve only requested a quotation and haven’t confirmed an order, simply inform them you no longer need the quote. If an order has been placed, early cancellation can minimize potential costs.
Contact Their Sales/Customer Service Team:
- Phone is best for urgency: Use the provided mobile or toll-free numbers:
  - Mobile: +91 9836677771
  - Explain clearly that you wish to cancel an order or withdraw a quotation request.
- Email for written record: Send an email to [email protected].
  - Include your name, company name, contact details, the date of your quotation/order, and specific details of the equipment you wished to order.
  - Clearly state your intent to cancel and request confirmation of the cancellation.
Reference Your Order/Quotation Number: Charcoal.pro Review
- If you received a formal quotation or order confirmation, reference the specific number or document ID. This will help their team quickly locate your request.
Understand Potential Consequences:
- Quotation Stage: If you’ve only requested a quotation and haven’t paid anything or confirmed an order, there should be no financial penalty. Simply informing them you no longer require the quote is sufficient.
- Order Confirmed Pre-Production: If an order has been formally confirmed but manufacturing or procurement hasn’t started, you might still be able to cancel without significant penalty, though some administrative fees could apply depending on their internal policies which are not publicly listed.
- Order in Production/Shipped: If the equipment is already in production, customized, or has been shipped, cancellation becomes much more complicated and will likely incur significant costs. You may be responsible for a percentage of the order value, return shipping costs, and restocking fees.
- Deposit/Advance Payment: If you’ve made an advance payment or deposit, inquire about their refund policy for cancellations. Without a public policy, this will be handled on a case-by-case basis.
Request Written Confirmation:
Always ask for a written confirmation of your cancellation, whether via email or a formal document, to serve as proof.

Due to the B2B nature and reliance on direct sales, the cancellation process with Shivakitchen.com is a manual communication effort rather than an automated online action.

Transparency on their cancellation, return, and refund policies would greatly benefit customers. Lease2buycars.com Review

Shivakitchen.com vs. Leading Competitors

Comparing Shivakitchen.com to leading commercial kitchen equipment suppliers, particularly those prominent in the US market, reveals distinct differences in their business models, target audiences, and overall online experience.

Business Model & Reach

Shivakitchen.com: Primarily a manufacturer and supplier based in India, with physical locations and a focus on custom fabrication and direct sales to commercial clients hotels, hospitals, restaurants, etc.. Their online presence acts more as a digital catalog and lead generation tool for quotations, with a strong emphasis on their engineering capabilities. Their primary market appears to be domestic within India, though they don’t explicitly state international shipping policies.
Leading Competitors e.g., WebstaurantStore, Central Restaurant Products, Katom: These are large-scale online distributors and retailers, often without direct manufacturing facilities, but with massive purchasing power and extensive warehousing. They serve a global or nationwide market like the US through robust e-commerce platforms. Their model is built on high volume, immediate availability, and transparent pricing.

Online Experience & Transparency

Shivakitchen.com:
- Pricing: Opaque. requires quotation for all products.
- E-commerce: No direct online purchase functionality. shopping cart is non-functional for transactions.
- Product Details: Basic product category listings. detailed specifications often require inquiry.
- Policies: Lacks explicit policies on shipping, returns, refunds, or warranties.
- Customer Reviews: Links to Google Reviews, but lacks on-site testimonials.
- Strengths: Good for custom solutions, direct manufacturer interaction, personalized service for large projects.
Leading Competitors:
- Pricing: Highly transparent. prices clearly listed for almost all products.
- E-commerce: Fully functional online shopping carts with secure checkout processes.
- Product Details: Extensive product descriptions, multiple images, videos, spec sheets, manuals, and customer reviews.
- Policies: Clearly articulated policies for shipping costs, delivery times, returns, refunds, and warranties.
- Customer Reviews: Integrates thousands of user reviews and ratings directly on product pages.
- Strengths: Convenience, efficiency, price comparison, immediate access to information, vast selection.

Product Range & Customization

Shivakitchen.com: Specializes in stainless steel commercial kitchen equipment, with a focus on custom design and fabrication. They highlight “patented products” and “tailor-made equipment.” This is their significant edge for clients needing bespoke solutions.
Leading Competitors: Offer an incredibly diverse range of products from hundreds of brands, covering everything from smallwares and disposables to heavy equipment. While some might offer design services, custom manufacturing is generally not their primary business model. They focus on providing a wide selection of off-the-shelf and customizable e.g., modular units.

Customer Service & Support

Shivakitchen.com: Appears to offer personalized customer support through phone and email, likely involving direct communication with sales engineers for project consultation.
Leading Competitors: Provide various support channels including phone, email, live chat, and extensive online FAQs. Their support often includes order tracking, technical assistance, and bulk purchasing desks. Some, like Central Restaurant Products, also offer professional design services.

Geographic Focus

Shivakitchen.com: Primarily serves the Indian market with physical locations in Kolkata, Howrah, and Guwahati. Their social media and phone numbers are Indian.
Leading Competitors: Predominantly serve the United States and North American markets, with sophisticated logistics networks for nationwide delivery. Some have international shipping capabilities but their primary focus is usually domestic.

In essence, Shivakitchen.com is suited for businesses in their geographical area seeking direct engagement with a manufacturer for potentially custom or large-scale projects where a personalized quotation and fabrication process is preferred. Their lack of online transactional capabilities and transparent pricing, however, places them at a significant disadvantage against major online distributors who prioritize a seamless, self-service digital experience for a broader audience, especially for standard equipment purchases. For a US-based commercial kitchen looking for speed, transparency, and a vast selection, the leading online competitors offer a more aligned and efficient solution.

FAQ

What is Shivakitchen.com?

Shivakitchen.com is the official website for Shiva Kitchen Equipments Pvt.

Ltd., a manufacturer and supplier of commercial kitchen equipment based in India, operating since 2003.

Does Shivakitchen.com offer direct online purchasing?

No, Shivakitchen.com does not offer direct online purchasing. Cremationny.com Review

Its “Shopping Cart” functionality is not active for transactions, and customers must request a quotation for pricing and orders.

Is Shivakitchen.com a legitimate company?

Yes, Shivakitchen.com appears to be a legitimate company, as evidenced by its ISO 9001:2008 certification, MSME recognition, and physical addresses for its showroom, factory, and branch office in India.

How do I get pricing information from Shivakitchen.com?

To get pricing information from Shivakitchen.com, you must contact their sales team directly via phone, email, or by filling out a “Get Quotation” form on their website.

Does Shivakitchen.com offer custom kitchen equipment?

Yes, Shivakitchen.com states that they are an “engineering house” capable of designing, fabricating, and installing commercial kitchen equipment to suit specific needs, including “tailor-made equipment.”

What types of products does Shivakitchen.com sell?

Shivakitchen.com specializes in commercial kitchen equipment, including stainless steel equipment, bakery equipment, food truck kitchen equipment, refrigeration display counters, and induction cooking solutions, among others. Hsartinc.com Review

Where is Shiva Kitchen Equipments Pvt. Ltd. located?

Shiva Kitchen Equipments Pvt. Ltd.

Has a showroom in Kolkata, a factory in Howrah, and a branch in Guwahati, all within India.

Does Shivakitchen.com have customer reviews?

Yes, Shivakitchen.com mentions having “500+ Happy Clients” and provides links to Google Reviews on their website.

What is the ISO certification of Shivakitchen.com?

Shivakitchen.com has maintained an ISO 9001:2008 certification since 2003, indicating their commitment to quality management systems.

Does Shivakitchen.com have a return policy?

The Shivakitchen.com website does not explicitly detail a public return, exchange, or refund policy. Chris-pharma.net Review

Customers would need to inquire directly with their sales or customer service team regarding their specific terms.

How long has Shivakitchen.com been in business?

Has been in business since 2003, giving them over 15 years of experience in the commercial kitchen equipment industry.

Are there alternatives to Shivakitchen.com for commercial kitchen equipment?

Yes, several well-known alternatives for commercial kitchen equipment, especially in the US market, include WebstaurantStore, Central Restaurant Products, Restaurant Equippers, Katom, Acme Equipment, CKitchen, and Elite Restaurant Equipment.

Does Shivakitchen.com offer international shipping?

The website does not explicitly state its international shipping capabilities or policies.

Given its physical locations and primary contact numbers are in India, its main focus appears to be the domestic Indian market.

Can I cancel an order with Shivakitchen.com?

To cancel an order or quotation request with Shivakitchen.com, you must contact their sales or customer service team directly via phone or email as soon as possible.

The feasibility and any potential costs of cancellation depend on the order’s stage e.g., quotation, confirmed order, in production.

Does Shivakitchen.com provide installation services?

Yes, Shivakitchen.com states they are an “engineering house” that can handle designing, fabricating, and installing commercial kitchen equipment.

What are the visiting hours for Shivakitchen.com’s showroom and factory?

The visiting hours for Shivakitchen.com’s showroom and factory are Monday to Saturday, from 11:00 AM to 6:00 PM.

Does Shivakitchen.com offer financing options?

The Shivakitchen.com website does not explicitly mention financing options.

Customers would need to inquire directly with their sales team about payment terms or potential financing arrangements.

How many products does Shivakitchen.com have in stock?

Shivakitchen.com claims to have “530+ Products in Stock” and offers more than 200 varieties and specifications of stainless steel commercial kitchen equipment.

Is there a new website for Shivakitchen.com?

The Shivakitchen.com website includes a link at the bottom stating “Click Here To Visit Our New Website!”, suggesting a potential migration or an updated version is available or in development.

What is the primary focus of Shivakitchen.com?

Shivakitchen.com’s primary focus is manufacturing and supplying high-quality, often customized, commercial kitchen equipment for industrial kitchens, hotels, bars, restaurants, clubs, and hospitals.