Shutterlyfabulous.com Reviews

Based on checking the website, Shutterlyfabulous.com appears to be a legitimate and established company specializing in the sale and installation of window shutters in the UK.

They focus on providing premium, made-to-measure plantation shutters, full-height shutters, café-style shutters, tier-on-tier shutters, and solid shutters, emphasizing quality materials like sustainably sourced hardwood and high-quality UK-made faux wood.

The site highlights their measure and install service, a “price beat promise,” and a 10-year guarantee, aiming to offer a seamless and “fabulous” experience for home transformations.

Given their transparency about services, material sourcing, and clear business model, the website itself doesn’t raise immediate red flags regarding scams or financial fraud.

They appear to be a service provider in home improvement, which aligns with permissible economic activities.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Shutterlyfabulous.com Review & First Look

Upon an initial review of Shutterlyfabulous.com, it’s evident that the website is professionally designed, user-friendly, and well-structured, providing a clear overview of their services and products.

The homepage immediately draws attention with a prominent offer of “25% OFF ALL SHUTTERS” and a direct call to action to “BOOK YOUR FREE APPOINTMENT.” This directness is a positive sign of a company confident in its offerings.

Website Navigation and User Experience

The site features intuitive navigation menus, allowing visitors to easily explore different aspects of the business.

Categories such as “Our Shutters,” “Our Styles,” “Our Ranges,” and “Our Colours” are clearly laid out, making it simple for potential customers to find the information they need.

The inclusion of “Online Estimator” and “Book Appointment” buttons throughout the site streamlines the customer journey from initial inquiry to booking a consultation.

• Ease of Use: The website is very easy to navigate, with clear headings and logical flow.
• Aesthetics: The design is clean, modern, and visually appealing, featuring high-quality images of their shutter installations.
• Responsiveness: The site appears responsive across different devices, ensuring a consistent user experience.

Initial Impressions of Trustworthiness

Several elements on the homepage contribute to an impression of trustworthiness.

The mention of “As seen on TV” and “Proudly in Partnership with John Lewis & Partners” lends significant credibility.

John Lewis is a well-respected retailer in the UK, and such a partnership suggests a high standard of quality and service.

Furthermore, direct links to “Trustpilot Reviews” and “Google Reviews” demonstrate transparency and an openness to customer feedback, which is crucial for building consumer confidence.

• Brand Mentions: Associations with well-known brands like John Lewis enhance credibility.
• Customer Testimonials: Direct links to review platforms show confidence in their service quality.
• Clear Contact Information: A prominent telephone number 0800 9700 800 and a “Contact Us” section indicate accessibility and legitimate operations.

Shutterlyfabulous.com Features

Shutterlyfabulous.com offers a comprehensive suite of features designed to simplify the process of purchasing and installing custom window shutters.

Their service model focuses on personalized customer care, high-quality products, and a streamlined installation process.

Bespoke Measure & Install Service

One of the standout features is their end-to-end measure and install service. This isn’t just about selling shutters.

It’s about providing a complete solution from initial design consultation to final installation.

This eliminates the guesswork for customers and ensures a precise fit and professional finish.

• Free In-Home Appointment: Customers can book a complimentary visit from a local Shutter Specialist.
• Design Consultation: The specialist measures windows, explores design options, and provides a bespoke quote.
• Expert Installation: The same expert who measured returns to install the shutters, ensuring continuity and seamless execution.

Product Variety and Material Quality

The company prides itself on offering a wide range of shutter styles and materials to suit diverse interior designs and preferences.

They highlight their commitment to quality and sustainability.

• Shutter Styles: They offer full-height shutters, café-style shutters, tier-on-tier shutters, and solid shutters.
• Material Options: Choices include sustainably sourced hardwood and high-quality UK-made faux wood shutters.
• Customization: Customers can select from various ranges, colors, and even an exclusive “Laurence Llewelyn-Bowen Collection,” catering to different aesthetic needs.

Guarantees and Price Promise

Shutterlyfabulous.com emphasizes customer satisfaction through strong guarantees and a competitive pricing strategy.

These features aim to provide peace of mind and assure value for money.

• 10-Year Guarantee: A significant warranty on all shutter blinds, indicating confidence in product durability.
• Price Beat Promise: They commit to beating any like-for-like shutter product supplied in a similar timeframe, even up until the day of installation. This aggressive pricing strategy suggests a commitment to offering competitive rates.
• Rapid Installation: A promise of shutters fitted in “just 4 weeks,” particularly for their UK-made faux wood ranges, which is a considerable advantage for customers seeking quick home transformations.

Shutterlyfabulous.com Pros & Cons

When considering any service, it’s essential to weigh its advantages against its potential drawbacks.

Shutterlyfabulous.com presents a compelling offering, but like all businesses, it has areas where it excels and others that might be less appealing to certain customers.

Pros: What Makes Shutterlyfabulous.com Shine

Shutterlyfabulous.com appears to have built a strong reputation on several pillars that directly benefit the customer.

Their focus on quality, service, and convenience is evident throughout their online presence.

• Comprehensive Service: The end-to-end measure, design, and installation service is a significant advantage. This removes the hassle and potential errors associated with DIY measurements or third-party installations. Customers receive a complete, professional solution from start to finish.
• Quality Materials and Craftsmanship: The emphasis on “sustainably sourced Hardwood” and “high-quality, UK-made faux wood shutters” suggests a commitment to durable and aesthetically pleasing products. A 10-year guarantee further reinforces confidence in their material and build quality.
• Strong Guarantees and Price Promise: The “10-year warranty” and “Price Beat Promise” are powerful assurances. The price beat promise, extending right up until installation, is particularly noteworthy as it safeguards against finding a better deal elsewhere even after committing.
• Partnerships and Credibility: The association with John Lewis & Partners adds a significant layer of trust and validates their commitment to high standards. Being “As seen on TV” also boosts brand recognition and perceived reliability.
• Expedited Lead Times: A stated lead time of “4 weeks” for fitting, especially for UK-made faux wood shutters, is highly competitive in an industry where custom orders can often take much longer. This appeals to customers looking for a relatively quick home upgrade.
• Positive Customer Reviews: The direct links to Trustpilot and Google Reviews, where they seem to have a strong presence, indicate generally positive customer experiences. As of late 2023, Trustpilot data often shows Shutterly Fabulous with ratings averaging 4.7 out of 5 stars from over 15,000 reviews, highlighting high customer satisfaction with their product and service.

Cons: Potential Considerations

While many aspects of Shutterlyfabulous.com are positive, potential customers should also be aware of a few considerations.

These are not necessarily deal-breakers but are factors that might influence a purchasing decision.

• Premium Pricing: While they offer a “price beat promise,” the use of “premium materials” and a full-service model inherently suggests that their prices might be at the higher end compared to budget-focused DIY options or smaller, less established providers. Customers seeking the absolute cheapest option might find their initial quotes higher.
• Geographic Limitations: Although they claim to be “Local, Nationwide,” the service is primarily focused on the UK. International customers or those in extremely remote UK locations might not be covered or may face extended service times.
• Reliance on Appointment System: The process begins with a “free in-home appointment.” While convenient, this might not suit customers who prefer to browse and purchase entirely online without an initial visit.
• Limited Online Configurability: While they have an “Online Estimator,” the full design and quotation process still requires an in-person visit. This means customers cannot finalize all aspects of their order or get a definitive price without booking an appointment.
• No Direct Online Purchase: The website doesn’t facilitate direct online purchases of custom shutters. Every transaction goes through the consultation and installation process, which might be a slower process for some. This can be a “con” for those accustomed to instant e-commerce transactions.

Shutterlyfabulous.com Pricing

Shutterlyfabulous.com emphasizes a personalized quotation process rather than fixed, off-the-shelf pricing.

This approach is common for bespoke home improvement services, where costs vary significantly based on material, size, style, and installation complexity.

How Pricing is Determined

The pricing structure at Shutterlyfabulous.com is designed to be transparent, yet individualized.

They clearly state that the “quick and easy online price estimator” is merely to “get a feel for cost,” with the definitive quote provided after a detailed in-home consultation.

1. Online Estimator: This tool provides a preliminary estimate based on basic inputs, giving customers a general idea of potential costs. This is not a binding quote but a starting point.
2. Free In-Home Appointment: The precise measurement and design consultation by a Shutter Specialist are crucial for determining the final price. Factors like window size, number of windows, chosen material hardwood vs. faux wood, shutter style full-height, café, tier-on-tier, color, and any special features or fittings will influence the total cost.
3. Bespoke Quote: Following the consultation, customers receive a tailored quote. This quote will incorporate all selected options and the complexities of the installation.

Factors Influencing Cost

Several key elements contribute to the overall price of shutters from Shutterlyfabulous.com:

• Material Choice: Hardwood shutters are generally more expensive than faux wood options due to material costs and often more intricate craftsmanship.
• Shutter Style: Different styles require varying amounts of material and complexity in manufacturing and installation. For instance, full-height shutters covering an entire window will typically cost more than café-style shutters that only cover the lower portion.
• Window Dimensions: Larger windows naturally require more material and labor, leading to higher costs. The number of windows to be fitted also directly impacts the total expenditure.
• Custom Finishes and Colors: While they offer a wide range of standard colors, specific custom finishes or unique color requests might incur additional charges.
• Installation Complexity: Any unusual window shapes, obstructions, or particularly challenging installation scenarios could affect the labor cost.

Price Beat Promise Impact

The “Price Beat Promise” is a significant aspect of their pricing strategy.

It indicates that while their service is premium, they are competitive.

They pledge to beat any “like-for-like shutter product supplied in a similar timeframe.” This suggests that customers who receive quotes from competitors can bring them to Shutterlyfabulous.com for a potential price reduction.

This commitment to competitive pricing, coupled with their 10-year guarantee, aims to reassure customers about value for money despite the premium service.

• Transparency: They are transparent about their pricing process, explaining that a final quote requires a personalized consultation.
• Value Proposition: The “price beat promise” combined with high-quality materials and a 10-year guarantee positions them as a value-driven premium provider.

Data suggests that for a standard window, plantation shutters in the UK can range from £200 to £500 per square meter, depending heavily on material and customization. Shutterlyfabulous.com, offering a full-service, premium product, would likely fall within the mid to upper end of this spectrum, before any discounts like their “25% OFF” promotions.

Shutterlyfabulous.com Alternatives

For those seeking window treatments in the UK, Shutterlyfabulous.com is a strong contender, but it’s always wise to explore alternatives.

The market for window shutters and blinds is diverse, offering a range of options from DIY kits to full-service providers, and different material choices.

When considering alternatives, customers often weigh factors like cost, convenience, material quality, and the level of service provided.

DIY Shutter Companies

These companies typically sell shutters online or through showrooms, providing measurements and installation instructions for customers to carry out themselves.

This can be a more budget-friendly option but requires a certain level of DIY skill and confidence.

• California Shutters: A popular UK-based DIY shutter company. They offer a wide range of styles and materials, with an emphasis on cost savings through self-measurement and installation. They provide comprehensive guides and support to help customers.
  • Pros: Significantly lower cost, greater flexibility in installation timing.
  • Cons: Requires accurate self-measurement, potential for errors, no professional fitting, limited guarantees on installation.
• Shutterly Fabulous DIY Service: While Shutterlyfabulous.com primarily offers a full measure and install service, some companies offer a similar DIY model, which could be an alternative if budget is the main concern.

Other Full-Service Shutter Providers

Several other companies in the UK offer a similar full-service approach to Shutterlyfabulous.com, including measure, design, and installation.

These typically cater to customers looking for a hassle-free, professional experience.

• The Shutter Store: Another well-established UK company specializing in made-to-measure shutters. They offer both a DIY option and a full measure and install service in select areas. They focus on quality materials and a wide range of customization.
  • Pros: Reputable brand, flexible service options DIY or full service, good range of products.
  • Cons: Full-service option might not be available nationwide, pricing can be similar to other premium providers.
• Hillarys Blinds: While primarily known for blinds, Hillarys also offers a significant range of custom-made shutters. They provide in-home consultations and professional fitting, similar to Shutterlyfabulous.com.
  • Pros: Wide product range blinds, curtains, shutters, strong brand presence, convenient in-home service.
  • Cons: May not specialize exclusively in shutters to the same extent, lead times can vary.
• Thomas Sanderson: A premium provider of blinds, shutters, and conservatory blinds. They focus on high-end products and a luxury service experience, including detailed consultations and expert fitting.
  • Pros: Very high-quality products, bespoke design, excellent customer service.
  • Cons: Typically at the higher end of the price spectrum, often considered a luxury option.

General Blinds and Curtains Retailers

For those not set on shutters, traditional blinds and curtains offer simpler and often more affordable alternatives for window dressing.

• Dunelm: A major homeware retailer offering a vast selection of ready-made and made-to-measure blinds and curtains.
• Next Home: Similar to Dunelm, provides a wide range of affordable and stylish window solutions.
• IKEA: Known for its budget-friendly and functional home furnishing solutions, including a variety of blinds and curtains.

When evaluating alternatives, customers should consider:

• Budget: How much are you willing to spend?
• DIY Capability: Are you comfortable with measuring and installing yourself?
• Material Preference: Do you prioritize natural wood, faux wood, or other materials?
• Desired Service Level: Do you need a full-service solution, or are you happy to manage parts of the process?

Ultimately, the “best” alternative depends on individual needs and priorities.

For those prioritizing convenience and professional service, other full-service providers are direct competitors.

For budget-conscious individuals, DIY options present a viable path.

How to Cancel Shutterlyfabulous.com Order

Based on the nature of Shutterlyfabulous.com’s services, which involve custom-made products and in-home installations, the cancellation process for an order or appointment would typically follow a structured procedure.

Since they provide a bespoke service, cancelling an order, especially after production has begun, might involve specific terms and conditions.

Cancelling a Free Appointment

Cancelling a free in-home appointment is generally straightforward and should not incur any charges.

Shutterlyfabulous.com’s business model relies on these appointments to generate sales, so they would likely make it easy for customers to reschedule or cancel.

• Check Confirmation Email: When you book an appointment, you usually receive a confirmation email. This email often contains instructions or a link to modify or cancel your booking.
• Call Customer Service: The most direct method would be to call their main contact number: 0800 9700 800. Clearly state your intention to cancel or reschedule your free in-home appointment. Provide your booking details, such as your name, address, and the original appointment time.
• Online Contact Form: Their “Contact Us” page may have an online form where you can submit a cancellation request. Be sure to include all relevant details.
• Respond to Reminders: If you receive an SMS or email reminder for your appointment, there might be an option to cancel directly through that communication.

It’s advisable to cancel as soon as possible to free up the Shutter Specialist’s schedule and avoid any inconvenience.

Cancelling a Confirmed Order

Cancelling an order after it has been confirmed and paid for or a deposit has been made is a more complex process as it involves custom-made goods.

Companies dealing with bespoke products typically have cancellation policies designed to cover the costs incurred once manufacturing has commenced.

• Review Terms and Conditions: Before confirming an order, it is crucial to thoroughly read Shutterlyfabulous.com’s terms and conditions of sale. These documents will outline their specific cancellation policy, including any deadlines, fees, or forfeiture of deposits. Look for sections related to “Order Cancellation,” “Refunds,” or “Returns of Custom-Made Goods.”
• Contact Customer Service Immediately: If you need to cancel a confirmed order, contact Shutterlyfabulous.com’s customer service team at 0800 9700 800 without delay. The sooner you cancel, the higher the chance of minimizing potential cancellation fees, especially if production has not yet started.
• Provide Order Details: Have your order number, name, and contact information ready. Clearly explain your reason for cancellation.
• Understand Potential Charges: Be prepared for potential cancellation fees. Since shutters are made to measure, once materials are cut or manufacturing has begun, the company incurs costs that cannot be recovered by reselling the product. Cancellation fees might include:
  • Loss of Deposit: If a deposit was paid, it might be non-refundable.
  • Percentage of Order Value: A percentage of the total order value might be charged, especially if production is underway.
  • Cost of Materials: You might be liable for the cost of materials already procured for your order.
• Written Confirmation: Always request written confirmation of your cancellation from Shutterlyfabulous.com. This documentation can be vital if any disputes arise later. Send an email to their customer service address if available as a follow-up to your phone call.

It’s highly unlikely that Shutterlyfabulous.com offers “subscriptions” or “free trials” in the traditional sense, as their service is based on one-off purchases and installations of custom products.

Therefore, there wouldn’t be a process to cancel a subscription or free trial in the way one might cancel a streaming service or software.

The closest equivalent is cancelling an initial free appointment or a confirmed product order.

Shutterlyfabulous.com vs. Competitors

When evaluating Shutterlyfabulous.com against its competitors, it’s important to consider various aspects such as service model, product quality, pricing, and overall customer experience.

The market for window shutters in the UK is competitive, with players ranging from budget-friendly DIY options to premium full-service providers.

Service Model: Full Service vs. DIY

• Shutterlyfabulous.com: Their core strength lies in their full, end-to-end measure and install service. This means they handle everything from initial consultation, precise measurement, design advice, manufacturing, and professional installation. This is ideal for customers who prioritize convenience, accuracy, and a hassle-free experience, especially those who are not confident in DIY tasks. The “same expert” returning to install offers continuity.
• California Shutters: A prominent DIY-focused competitor. They provide comprehensive online guides for customers to measure and install shutters themselves.
  • Comparison: Shutterlyfabulous.com offers peace of mind with professional installation, reducing the risk of errors and ensuring a perfect fit. California Shutters offers significant cost savings but transfers the responsibility and potential challenges of measurement and installation to the customer. For a typical homeowner, the complexity of measuring bespoke window treatments correctly can be daunting. even a millimeter off can compromise the fit.
• The Shutter Store: Offers both DIY and a limited full-service option in specific areas.
  • Comparison: The Shutter Store provides flexibility. If their full service is available in your area, it’s a direct competitor to Shutterlyfabulous.com. If not, it defaults to a DIY model, similar to California Shutters.

Product Quality and Materials

• Shutterlyfabulous.com: Emphasizes “premium materials,” including “sustainably sourced Hardwood” and “high-quality, UK-made faux wood shutters.” They highlight their “10-year guarantee” on all shutter blinds, indicating confidence in durability.
• Hillarys Blinds/Thomas Sanderson: These are often positioned at the higher end of the market, known for premium quality and extensive material options. Hillarys offers a vast range of materials beyond just shutters, while Thomas Sanderson focuses on luxury and bespoke solutions.
  • Comparison: Shutterlyfabulous.com appears to compete strongly on material quality and guarantee with these higher-end providers. Their UK-made faux wood is a distinct advantage for lead times and likely quality control compared to imported alternatives.

Pricing and Value Proposition

• Shutterlyfabulous.com: Positions itself as a premium service with competitive pricing, backed by a “Price Beat Promise” that extends until installation. This suggests they are willing to match or beat like-for-like quotes from competitors.
• DIY Providers e.g., California Shutters: Generally the most affordable option, as they cut out the costs of professional measurement and installation. Cost savings can be significant, often 30-50% less than full-service options.
• Other Full-Service Providers e.g., Hillarys, Thomas Sanderson: Tend to have similar or potentially higher pricing than Shutterlyfabulous.com, depending on their own material sourcing, overheads, and brand positioning. Thomas Sanderson, in particular, is often considered a top-tier, luxury option with corresponding prices.
  • Comparison: Shutterlyfabulous.com’s “Price Beat Promise” is a strong competitive advantage. It allows them to capture customers who might be considering cheaper DIY options but are wary of the associated risks, or those comparing against other full-service providers. They aim to offer premium quality and service without necessarily being the absolute most expensive.

Lead Times and Efficiency

• Shutterlyfabulous.com: Boasts “Premium shutters fitted in just 4 weeks,” especially for their UK-made faux wood. This is a very rapid turnaround for custom-made products.
• Competitors: Lead times can vary significantly. Imported shutters often take 8-12 weeks or even longer. Even some UK-based custom manufacturers might have lead times of 6-8 weeks due to demand or material sourcing.
  • Comparison: The 4-week turnaround from Shutterlyfabulous.com is a clear competitive edge, especially for customers who want their home transformation completed quickly. This speed, combined with their 10-year guarantee and price beat promise, makes them a very attractive option.

Customer Service and Reviews

• Shutterlyfabulous.com: Actively promotes their Trustpilot and Google Reviews, indicating confidence in their customer satisfaction. As noted, review platforms show generally high satisfaction e.g., 4.7/5 stars on Trustpilot from many thousands of reviews.
• Competitors: Most reputable companies will also have strong online review profiles. It’s advisable for customers to check reviews for all shortlisted companies to gauge consistency in service and product quality.

In summary, Shutterlyfabulous.com positions itself as a strong contender in the premium, full-service shutter market.

Its key differentiators are its efficient 4-week fitting time, comprehensive 10-year guarantee, and the bold “Price Beat Promise,” all wrapped in a convenient measure-and-install package.

While DIY options offer cost savings, they lack the professional assurance of Shutterlyfabulous.com.

Other full-service providers might match on quality, but Shutterlyfabulous.com seems to excel in offering a compelling blend of speed, service, and competitive pricing.

Ethical Alternatives for Home Improvement

While shutters from Shutterlyfabulous.com are a permissible and practical home improvement, it’s always beneficial to consider the broader context of home enhancements and ensure they align with principles of simplicity, functionality, and responsible living.

Instead of focusing solely on aesthetics, one can approach home improvements with an intention to create a more functional, energy-efficient, and peaceful living space.

Focus on Functionality and Energy Efficiency

Prioritizing improvements that enhance the practicality and sustainability of your home can lead to long-term benefits, including cost savings and a more comfortable living environment.

• Improved Insulation: Beyond just windows, investing in wall or loft insulation can significantly reduce heating and cooling costs, leading to energy conservation and a more comfortable home throughout the year. Data from the Energy Saving Trust indicates that loft insulation alone can save a typical detached home £480 annually on energy bills.
• Efficient Heating/Cooling Systems: Upgrading to more energy-efficient boilers, smart thermostats, or even considering sustainable heating solutions like heat pumps can be a significant and beneficial investment.
• Water Conservation: Installing low-flow showerheads, dual-flush toilets, or rainwater harvesting systems can reduce water consumption, which is both environmentally responsible and cost-effective.

Creating a Peaceful and Functional Living Space

Home improvement isn’t just about aesthetics.

It’s about fostering an environment conducive to peace, learning, and family life.

• Decluttering and Organization: Before adding new items, focus on decluttering existing spaces. A minimalist approach can reduce stress and make a home feel more spacious and serene. This often costs nothing but yields immense benefits. A study by the UCLA Center on Everyday Lives of Families found that clutter can lead to increased stress hormones in women.
• Practical Storage Solutions: Implementing smart storage solutions like built-in shelving, efficient wardrobes, or under-bed storage can transform chaotic spaces into orderly, functional areas.
• Lighting for Productivity and Comfort: Optimizing natural light where possible and installing appropriate lighting fixtures can enhance mood, productivity, and comfort. LED lighting, for example, is highly energy-efficient and long-lasting.
• Creating Dedicated Spaces: Designating specific areas for prayer, reading, or family gatherings can enhance the functionality and spiritual atmosphere of the home. For instance, a small, clean corner with a prayer rug can serve as a personal masjid.

Sustainable and Responsible Choices

When undertaking any home improvement, making choices that are environmentally friendly and ethically sourced is important.

• Sustainable Materials: Opt for materials that are recycled, renewable, or locally sourced where possible. For example, bamboo flooring, recycled glass countertops, or reclaimed wood. Shutterlyfabulous.com’s mention of “sustainably sourced Hardwood” aligns with this principle for their shutters.
• Waste Reduction: Plan projects to minimize waste and ensure proper recycling of construction debris. Don’t just throw things away. consider donating usable items or materials.
• Support Local Artisans: Where possible, support local craftspeople and businesses. This strengthens the local economy and often provides access to unique, high-quality products.

Instead of focusing on extravagant renovations that might lead to debt or unnecessary consumption, prioritizing functionality, energy efficiency, and creating a peaceful, organized home can bring greater long-term satisfaction and align more closely with responsible living.

Understanding the Shutterlyfabulous.com Warranty

Shutterlyfabulous.com offers a robust “10-year guarantee on all shutter blinds,” a significant feature that speaks volumes about their confidence in product quality and durability.

Understanding the specifics of this warranty is crucial for any potential customer, as it provides long-term peace of mind.

Scope of the 10-Year Guarantee

The “10-year guarantee” typically covers defects in materials and workmanship from the date of installation.

This means if the shutter components themselves, or how they were assembled, fail due to an inherent fault within this period, Shutterlyfabulous.com should rectify the issue.

• Material Defects: This would cover issues such as warping for wood shutters beyond expected natural movement, cracking, peeling paint if due to manufacturing defect rather than external damage, or significant discoloration.
• Workmanship Defects: This relates to how the shutters were manufactured and assembled. For instance, if slats become loose, hinges fail prematurely, or the frame integrity is compromised due to poor construction.
• Fittings: The guarantee would also likely extend to the functionality of operating mechanisms, such as tilt rods, magnets, and hinges, ensuring they remain in working order under normal use.

What is Typically NOT Covered

Like most warranties, Shutterlyfabulous.com’s guarantee will have exclusions.

These are standard for the industry and aim to differentiate between manufacturing defects and issues arising from external factors or misuse.

• Normal Wear and Tear: Over time, components may show signs of natural aging, which is not considered a defect.
• Misuse or Abuse: Damage caused by accidental impact, improper cleaning, exposure to extreme conditions e.g., excessive moisture, chemical spills, or unauthorized repairs would void the warranty. For example, if a child breaks a slat, or strong chemicals are used to clean the shutters, resulting in damage.
• Acts of God: Damage from events like floods, fires, or storms is typically not covered by a manufacturer’s warranty.
• Fading: While materials are generally durable, some degree of natural fading or color change, especially over ten years of exposure to sunlight, might be considered normal and not covered unless it’s an extreme or abnormal discoloration due to a defect.
• Alterations: Any modifications or alterations made to the shutters by someone other than Shutterlyfabulous.com or their authorized technicians would likely invalidate the guarantee.

Making a Warranty Claim

If a customer experiences an issue they believe is covered by the 10-year guarantee, they would typically follow these steps:

1. Contact Customer Service: Reach out to Shutterlyfabulous.com’s customer service via phone 0800 9700 800 or their online contact form.
2. Provide Proof of Purchase/Installation: Have your order details, installation date, and any relevant documentation ready.
3. Describe the Issue: Clearly explain the problem and provide any supporting photos or videos if possible.
4. Await Inspection: Shutterlyfabulous.com may arrange for an inspection by one of their specialists to assess the issue and determine if it falls under the warranty.
5. Resolution: If the issue is covered, they will arrange for repair or replacement of the defective parts or the entire shutter, as deemed necessary.

The 10-year guarantee is a strong selling point for Shutterlyfabulous.com, demonstrating their commitment to durable products and long-term customer satisfaction.

It provides significant reassurance for an investment as substantial as custom window shutters.

For context, many standard window products might only offer a 1-5 year warranty, making Shutterlyfabulous.com’s decade-long coverage quite competitive and reassuring for consumers.

Frequently Asked Questions

What is Shutterlyfabulous.com?

Shutterlyfabulous.com is a UK-based company specializing in the sale, measure, and installation of custom-made window shutters, including full-height, café-style, tier-on-tier, and solid shutters.

How long has Shutterlyfabulous.com been in business?

Shutterlyfabulous.com has been trading since 2002, establishing itself as a long-standing expert in the UK window shutter market.

What types of shutters does Shutterlyfabulous.com offer?

They offer various styles, including full-height shutters, café-style shutters, tier-on-tier shutters, and solid shutters, available in different ranges and colors.

What materials are Shutterlyfabulous.com shutters made from?

Shutterlyfabulous.com shutters are made from sustainably sourced hardwood or high-quality, UK-made faux wood.

Does Shutterlyfabulous.com offer a free consultation?

Yes, Shutterlyfabulous.com offers a free in-home appointment where a local Shutter Specialist will measure up and explore design options. Xepos.co.uk Reviews

How long does it take for Shutterlyfabulous.com shutters to be fitted?

Shutterlyfabulous.com claims premium shutters can be fitted in as little as 4 weeks, particularly for their UK-made faux wood ranges.

Does Shutterlyfabulous.com have a price match guarantee?

Yes, they offer a “Price Beat Promise” where they will beat any like-for-like shutter product supplied in a similar timeframe, even up until the day of installation.

What is the warranty on Shutterlyfabulous.com shutters?

Shutterlyfabulous.com provides a 10-year guarantee on all their shutter blinds.

Is Shutterlyfabulous.com partnered with John Lewis?

Yes, Shutterlyfabulous.com states they are proudly in partnership with John Lewis & Partners and can be found in their stores throughout the UK.

How do I get a quote from Shutterlyfabulous.com?

You can use their online price estimator for a preliminary cost idea, and then book a free in-home appointment for a bespoke quote. Bmstechnologies.co.uk Reviews

Can I buy Shutterlyfabulous.com shutters online directly?

No, Shutterlyfabulous.com offers a full measure and install service, meaning the purchase process involves an in-home consultation and professional fitting, not direct online purchase.

What is the Laurence Llewelyn-Bowen Shutter Collection?

It is a special collection of shutters designed in collaboration with British interior designer Laurence Llewelyn-Bowen, offering unique and inspiring styles.

How do I cancel a Shutterlyfabulous.com free appointment?

You can typically cancel by calling their customer service at 0800 9700 800, checking your confirmation email for a cancellation link, or using their online contact form.

How do I cancel a confirmed Shutterlyfabulous.com order?

To cancel a confirmed order, you must contact their customer service at 0800 9700 800 immediately.

Be aware that specific terms and conditions regarding custom-made products and potential cancellation fees may apply. Getnifportugal.com Reviews

What are the general operating hours for Shutterlyfabulous.com customer service?

While specific hours are not listed, their phone number 0800 9700 800 is prominently displayed, suggesting standard business hours for inquiries.

Does Shutterlyfabulous.com operate nationwide in the UK?

Yes, Shutterlyfabulous.com states they are “Local, Nationwide,” indicating their services extend throughout Britain.

Are Shutterlyfabulous.com shutters environmentally friendly?

They mention using “sustainably sourced Hardwood,” which suggests a commitment to environmental responsibility in their material sourcing.

How do Shutterlyfabulous.com reviews compare on Trustpilot and Google?

Shutterlyfabulous.com prominently links to their Trustpilot and Google Reviews, which generally show high customer satisfaction with ratings often around 4.7 out of 5 stars based on thousands of reviews.

Can Shutterlyfabulous.com shutters help with insulation?

Yes, installing well-fitted window shutters can contribute to better insulation, helping to keep heat in during colder months and potentially reducing energy bills. Evanevanstours.com Reviews

What should I do before my Shutterlyfabulous.com in-home appointment?

Before your appointment, it’s helpful to clear the area around your windows, have an idea of your preferred styles and colors, and prepare any questions you might have for the Shutter Specialist.