Smartplc.com Review

Based on looking at the website, Smartplc.com appears to be a legitimate UK-based electrical solutions company with a clear focus on commercial and residential electrical installations, EV charging, and data cabling.

The site provides essential contact information and outlines their services, operational areas, and accreditations.

While the website offers a good overview of their offerings, a deeper dive reveals areas where more transparency and detailed information could enhance trust and user experience.

Here’s an overall review summary:

• Company Name: Smartplc.com Ltd
• Services Offered: Commercial & Domestic Electrical Installations, Domestic & Commercial EV Charging Installations, Data Cabling Installations, Zoom Rooms with Clevertouch
• Service Areas: Hertfordshire, London North West & Central for residential, UK-wide for commercial services.
• Accreditations: NICEIC held by sister company The Specialist Electrical Group Ltd
• Contact Information: Phone 0345 3 822 833, Email [email protected], Physical Address Unit 7, Mead Business Centre, Mead Lane Hertford, SG13 7BJ
• Online Presence: Instagram link available.
• Ethical Policies: Ethics Policy, Anti-Bribery Policy, Environmental Policy PDFs are linked.
• Overall Legitimacy: Appears legitimate based on available information, but could benefit from more detailed project examples and customer support clarity.

Smartplc.com presents itself as a well-established entity, founded in 1996, which is a significant indicator of stability in the electrical services industry.

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Their emphasis on highly trained engineers and electricians, coupled with their NICEIC accreditation even if held by a sister company, suggests a commitment to professional standards.

However, for a user, the absence of clear service pricing, a detailed customer service portal beyond basic contact info, and robust case studies with measurable outcomes are notable omissions.

These elements are often expected from trusted online service providers to build confidence and streamline the customer journey.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Electrical Services and Home Improvement:

When looking for reputable electrical services or related home improvement solutions, especially those aligning with ethical principles, it’s wise to consider established platforms that offer transparency and verified professionals. Here are some top alternatives:

• Angi formerly Angie’s List
  • Key Features: Comprehensive directory of home service professionals, including electricians. Offers customer reviews, project cost guides, and booking assistance.
  • Average Price: Varies widely based on service. platform typically charges service providers.
  • Pros: Extensive network, verified reviews, dispute resolution.
  • Cons: Some services might be pricier. quality can vary by individual professional.
• HomeAdvisor
  • Key Features: Connects homeowners with local service professionals for various projects. Provides instant match service and true cost guides.
  • Average Price: Varies by project and professional.
  • Pros: Quick matching, pre-screened professionals, project financing options.
  • Cons: Can receive multiple calls from different contractors. screening process might not catch all issues.
• Thumbtack
  • Key Features: Platform for finding local professionals across a wide range of services, including electrical work. Users can get custom quotes.
  • Average Price: Project-based, negotiated directly with professionals.
  • Pros: User-friendly interface, diverse service categories, ability to compare quotes.
  • Cons: Quality can vary. reliance on user reviews.
• Yelp for Home Services
  • Key Features: Well-known for business reviews, Yelp also has a strong segment for home services. Users can request quotes and read detailed reviews.
  • Average Price: Service-dependent.
  • Pros: Vast number of reviews and user insights, easy to discover local businesses.
  • Cons: Reviews can sometimes be biased. less specialized in home services compared to Angi or HomeAdvisor.
• TaskRabbit for smaller electrical tasks
  • Key Features: Connects users with local “Taskers” for various odd jobs, including minor electrical fixes, mounting, and smart home installations.
  • Average Price: Hourly rates set by individual Taskers.
  • Pros: Convenient for small jobs, flexible scheduling, direct communication with Taskers.
  • Cons: Less suitable for complex installations. Tasker experience can vary.
• Local Licensed Electricians through local directories
  • Key Features: Direct engagement with independent, licensed electricians in your area. Can often lead to more personalized service.
  • Average Price: Negotiated directly with the electrician.
  • Pros: Direct communication, potential for long-term relationships, supporting local businesses.
  • Cons: Requires individual vetting of licenses and insurance. less centralized review system.
• Google Local Services Ads
  • Key Features: Google’s own platform for connecting users with pre-screened local service providers. Businesses are “Google Guaranteed,” offering a layer of protection.
  • Average Price: Varies by service.
  • Pros: Google-backed guarantee, easy to find reputable local options, clear service categories.
  • Cons: Limited to businesses that opt into the program. less detailed filtering than specialized directories.

Smartplc.com Review & First Look

Based on an initial examination of Smartplc.com, the website presents itself as a professional electrical solutions provider based in the UK.

The homepage immediately conveys a sense of expertise with phrases like “UK-Based Company,” “Accredited Business,” and “engineers, technicians, electricians, and other specialists.” This direct and no-nonsense approach is typical for service-oriented businesses aiming to establish credibility upfront.

The stated goal of providing “prompt, reliable, and efficient service” sets a clear expectation for potential clients.

Initial Impressions and User Experience

Upon landing on Smartplc.com, the user interface appears clean and functional, albeit somewhat dated in its aesthetic.

Navigation is straightforward, with a clear menu offering access to “About Us” and “Our Services.” Contact information, including phone numbers and email addresses, is prominently displayed, which is a critical trust signal for any service business. Lescafesaumoka.ma Review

The site also highlights its operational base in Hertfordshire and London, extending to UK-wide commercial services, giving a clear geographical scope.

However, for a modern online presence, the site could benefit from a more dynamic design, perhaps with high-quality imagery or video showcasing actual projects or team members.

The current design, while functional, lacks the polish seen in many contemporary service websites that use visual storytelling to enhance engagement.

Key Information Availability

Smartplc.com does a good job of providing essential details. They state their founding year 1996, which signifies long-standing experience in the industry. The mention of NICEIC Accreditation held by their sister company, The Specialist Electrical Group Ltd is a significant point of trust, as NICEIC is a recognized standard for electrical safety and competence in the UK. This accreditation assures potential clients that the work adheres to established regulations. What’s missing, however, is a direct link to the NICEIC verification page or a more detailed explanation of how this sister company relationship impacts client service. While the website mentions “UK-based,” specific registration details like company registration number and VAT number are present at the footer, which is standard practice for legitimate businesses.

Smartplc.com Services Overview

Smartplc.com offers a comprehensive suite of electrical services, catering to both residential and commercial clients. Wilkinsoncars.com Review

The range of services is clearly outlined, indicating a broad capability in handling various electrical needs from routine maintenance to complex installations.

This breadth of service is a strong point, suggesting that they can be a one-stop shop for diverse electrical requirements, aligning with their self-description.

Commercial Electrical Installations

This is a core offering for Smartplc, encompassing a wide array of services crucial for business operations. They specify carrying out work from “minor small works through to large electrical fit-outs,” which includes EICR’s Electrical Installation Condition Reports, fuse board changes, large commercial and industrial installations, LED lighting upgrades, and 3-phase installations. The crucial detail here is that all these services are “carried out to the latest IEE wiring regulations and certified by NICEIC.” This adherence to industry standards and regulatory compliance is paramount for commercial clients, who often have stringent safety and operational requirements. The website, however, could further elaborate on specific project types or industries they have served, providing concrete examples of their expertise in diverse commercial environments.

Domestic Electrical Installations

Similar to their commercial offerings, Smartplc extends its services to residential properties. They handle “minor small works through to large electrical fit-outs,” including EICR’s, fuse board changes, and large domestic installations. The emphasis on “latest IEE wiring regulations and certified by NICEIC” applies here as well, providing homeowners with assurance regarding safety and quality. While the general services are listed, more specific examples of typical domestic projects e.g., consumer unit upgrades, rewiring, smart home integrations would be beneficial for homeowners seeking targeted solutions.

Domestic EV Charging Installations

With the rise of electric vehicles, EV charging installations are a key service. Smartplc positions itself as a provider that handles the entire process, “From selling the product to installing it in your home.” They explicitly mention supplying and installing multiple chargers, including ‘Zappi’ UK’s market leader, Sevadis, and Anderson. This focus on recognized brands adds credibility. For homeowners, understanding the specifics of the installation process, types of chargers, and any grant eligibility like the OZEV grant for commercial installations, which might have domestic equivalents would be valuable information. Smokedamagelivonia.com Review

Commercial EV Charging Installations

For businesses looking to install EV charging infrastructure, Smartplc caters to “many different businesses, industries and commercial properties.” They handle everything from “one charging point or an EV charging roll out.” A significant highlight for commercial clients is their ability to “offer and apply for the OZEV working grant to save your business even more money.” This demonstrates a practical understanding of business incentives and financial support, which is a strong selling point.

Case studies showcasing large-scale commercial EV deployments would further bolster their expertise in this growing market segment.

Data Cabling Installations

Recognizing the critical role of robust data networks for businesses, Smartplc offers data cabling services. They correctly identify that “A failed data network could mean a failed business” and that cabling is “a crucial element in ensuring fast, efficient access & business continuity.” They offer common cabling standards such as CAT5e, CAT6, and CAT6a, along with single and multi-mode fibre connectivity. This technical specificity is important for businesses evaluating their networking needs. While the service description is good, details on network design, troubleshooting, and ongoing maintenance services would provide a more complete picture.

Zoom Rooms with Clevertouch Installations

This service highlights Smartplc’s adaptability to modern workplace needs. They install Clevertouch interactive and commercial displays for creating “professional and winning solution” for meeting rooms. This includes custom solutions for new Teams/Zoom Meeting Rooms with booking features or simple interactive solutions for “work from home” offices. This shows a forward-thinking approach, integrating technology with traditional electrical services. More details on the specific hardware models they install, software integration capabilities, and examples of tailored solutions would enhance this section.

Smartplc.com Strengths & Areas for Improvement

Evaluating Smartplc.com reveals several strong points that build confidence in their services, as well as areas where further development could significantly enhance their online presence and customer trust. Oohhair.com Review

Strengths

Smartplc.com shines in several critical areas, particularly for a service-based business.

• Established Presence and Experience: Having been founded in 1996, Smartplc boasts over two decades of experience in the electrical solutions industry. This longevity is a powerful indicator of stability, reliability, and accumulated expertise. In a sector where trust and proven track record are paramount, this is a significant advantage. Potential clients are likely to view a company with such a long history as more dependable and capable of handling diverse challenges.
• Clear Service Offerings: The website clearly lists and describes its range of services, from general electrical installations to specialized EV charging and data cabling. Each service section provides a brief yet informative overview of what clients can expect. This clarity helps users quickly identify if Smartplc can meet their specific needs, reducing friction in the initial inquiry phase.
• Accreditation and Regulatory Compliance: The mention of NICEIC Accreditation is a major strength. NICEIC is a leading independent regulatory body for the electrical industry in the UK, ensuring that registered contractors meet high standards of safety and technical competence. While the accreditation is held by a “sister company,” The Specialist Electrical Group Ltd, its association with Smartplc still implies a commitment to regulated, high-quality work. This provides assurance to clients that the work will be carried out to the latest IEE wiring regulations.
• Transparent Contact Information: Prominently displaying multiple contact methods—phone numbers 0345 3 822 833, email [email protected], and a physical address Unit 7, Mead Business Centre, Mead Lane Hertford, SG13 7BJ—builds trust. This transparency makes it easy for potential clients to get in touch, a crucial aspect for service businesses.
• Commitment to Ethical Operations: The inclusion of various policy documents like “Smart’s Ethics Policy,” “Anti-Bribery Policy,” and “Environmental Policy” demonstrates a commendable commitment to operating responsibly. While these are in PDF format and require downloading, their mere presence indicates an awareness and stated adherence to ethical business practices, which can be a strong differentiator in the market. This proactive approach to corporate responsibility aligns with principles of transparency and fairness.
• Customer Testimonials: The presence of customer testimonials, even if presented simply, adds a human element and social proof. Hearing positive feedback from previous clients can significantly influence a new customer’s decision-making process. While more detailed case studies would be better, these snippets provide a positive glimpse into customer satisfaction.

Areas for Improvement

While Smartplc.com has solid foundations, several aspects could be enhanced to elevate the user experience, boost confidence, and potentially convert more visitors into clients.

• Enhanced Visuals and Modern Design: The website’s current design, while functional, appears somewhat dated. Incorporating high-quality images of completed projects, team members, and even short video clips would significantly improve visual appeal and engagement. A more modern, responsive design could also enhance the user experience across various devices, leading to better accessibility and perception of professionalism.
• Detailed Project Portfolios/Case Studies: Beyond generic service descriptions, detailed case studies for commercial and large domestic projects would be invaluable. These could include problem statements, solutions provided, results achieved e.g., energy savings from LED upgrades, efficiency gains from new data networks, and client feedback. Measurable outcomes and visual evidence of past work build immense credibility and demonstrate expertise. For example, a case study on a large commercial EV charging rollout could detail the number of charging points installed, the timeline, and the benefits to the client’s fleet.
• Pricing Transparency or Quote System: The absence of any pricing information or a clear “request a quote” system on individual service pages is a notable gap. While electrical work often requires custom quotes, providing estimated ranges for common services or a more prominent call-to-action for a personalized consultation would be beneficial. Many users prefer to have some idea of cost before committing to contact. A direct “Get a Free Quote” button on every service page could streamline the lead generation process.
• Customer Service & Support Information: While contact details are provided, there’s no mention of typical response times, emergency services availability if offered, or details about their customer support process. A dedicated “Support” or “FAQ” section addressing common customer queries e.g., “What happens after I request a quote?”, “Do you offer warranties on your work?”, “What areas do you serve specifically?” would reduce the need for direct inquiries and improve client satisfaction.
• Team Information and Professional Profiles: The website mentions “highly trained, educated, and experienced engineers and electricians.” However, there are no profiles or photos of these specialists. Introducing the team members, highlighting their qualifications, experience, and perhaps even specific certifications, would personalize the service and build greater trust. Clients often feel more comfortable knowing who will be working on their property.
• Blog or Resource Section: Implementing a blog or a resource section could position Smartplc.com as an industry authority. Content could include articles on electrical safety tips, benefits of LED lighting, guides to EV charger selection, updates on IEE wiring regulations, or insights into smart home technology. This not only adds value for visitors but also significantly boosts SEO by attracting organic traffic through relevant keywords like “smartplc com ltd” and “smartplc com ltd electrical solutions.”
• Social Media Integration and Activity: While an Instagram link is present, active engagement and consistent posting on social media platforms could further enhance brand visibility and demonstrate their ongoing work. Showcasing snippets of projects, team culture, and industry news can create a more dynamic and accessible brand image.
• Clearer NICEIC Relationship: The accreditation being held by a “sister company” is noted, but further clarification on how this structure benefits or impacts the customer experience would be helpful. For instance, explaining that all work is still conducted under the sister company’s accreditation or that both entities share quality control processes would solidify confidence.

By addressing these areas, Smartplc.com could significantly strengthen its online presence, build deeper trust with potential clients, and streamline its customer acquisition process, ultimately leading to greater business success.

Smartplc.com Pricing and Service Cost Transparency

When evaluating a service-based business like Smartplc.com, understanding their pricing model and overall cost transparency is crucial for potential clients. Based on the website’s current presentation, there is no direct information regarding pricing for any of their services. This is a common characteristic for bespoke electrical installation and repair services, as costs are typically highly variable depending on the scope, complexity, materials, and specific client requirements.

Why Direct Pricing is Absent

• Customized Solutions: Electrical work, especially commercial and large-scale domestic installations, is rarely a one-size-fits-all scenario. Factors such as the size of the property, existing wiring conditions, choice of materials e.g., specific EV charger brands, type of data cabling, accessibility, and the duration of the project all significantly impact the final cost.
• Regulatory Compliance and Site-Specific Needs: Compliance with IEE wiring regulations and local building codes means that each project requires a thorough assessment. A preliminary site survey is often necessary to accurately scope the work, identify potential challenges, and determine the exact resources manpower, equipment needed.
• Fluctuating Material Costs: The prices of electrical components, cabling, and other materials can fluctuate due to supply chain issues, market demand, and raw material costs. Providing fixed prices online would be impractical and could lead to significant discrepancies.
• Labor and Expertise: The cost also reflects the expertise and certification of the engineers and electricians involved. Highly specialized tasks like 3-phase installations or complex data networks require specific skills that command different rates.

The Quoting Process

Given the customized nature of their services, it is highly probable that Smartplc.com operates on a quote-based system. This means that potential clients would need to contact them directly via phone, email, or their online contact form to discuss their specific needs. Following this initial inquiry, a detailed site survey or consultation would likely be conducted to assess the project requirements. Based on this assessment, a tailored quotation would then be provided, outlining the scope of work, estimated timelines, and the total cost. Jaceys.je Review

Areas for Improved Transparency Without Fixed Pricing

While providing exact prices online might not be feasible, Smartplc.com could enhance cost transparency in other ways:

• Clear Call-to-Action for Quotes: More prominent and frequent “Request a Quote” or “Get a Free Consultation” buttons on each service page would streamline the process for interested clients.
• Explanation of the Quoting Process: A dedicated section or FAQ answering questions like “How do I get a quote?” or “What does your quoting process involve?” would set client expectations and make the process feel less daunting.
• Typical Project Scenarios with Estimated Ranges: For very common, smaller jobs e.g., replacing a fuse board, installing a single domestic EV charger, providing a “starting from” price or an estimated range e.g., “domestic fuse board replacement typically ranges from £X to £Y” could give clients a general idea of potential costs without committing to a fixed price.
• Factors Affecting Cost: A brief explanation of the factors that influence pricing e.g., “Project cost is determined by the size of the installation, type of materials required, and complexity of wiring” would educate clients and help them understand the variables involved.
• Payment Terms and Guarantees: Information on payment schedules e.g., deposit requirements, final payment terms and any warranties or guarantees on their work would also contribute to financial transparency and client confidence.

By incorporating these elements, Smartplc.com can manage client expectations regarding pricing, making the process feel more open and accessible even without displaying fixed price lists.

How to Engage with Smartplc.com and Customer Support

Engaging with a service provider like Smartplc.com is primarily through direct communication, given the nature of their business.

Understanding how to contact them and what to expect in terms of customer support is key for potential clients.

Contacting Smartplc.com

The website provides straightforward and prominent contact information, which is a strong indicator of accessibility: Mythinktree.com Review

• Phone: They list 0345 3 822 833 as their primary contact number. This number is displayed multiple times on the homepage, in the header, and in the footer. For immediate inquiries or urgent needs, a direct phone call is typically the most efficient method.
• Email: An email address, [email protected], is also clearly provided. This is suitable for less urgent inquiries, sending detailed project specifications, or for written communication that requires a documented trail.
• Physical Address: Their office address is listed as Unit 7, Mead Business Centre, Mead Lane Hertford, SG13 7BJ. This physical presence adds to their legitimacy, indicating a fixed operational base.
• Contact Form: The website features a simple “How can we help?” contact form, allowing users to submit a message directly from the site. This is convenient for those who prefer to type out their query without leaving the webpage. The site states they “normally get back to you, normally the same day,” which sets a reasonable expectation for response times.
• Instagram: A link to their Instagram profile is available in the footer. While not a direct customer support channel, it allows for informal engagement and viewing some of their latest work.

Customer Support Experience Based on Website Information

Based solely on the website, the customer support appears to be centered around direct contact methods. Here’s what’s evident and what could be improved:

• Direct Communication Focus: The emphasis is clearly on direct phone and email contact. This approach works well for service-oriented businesses where personal consultation is often required before any work can commence.
• Expected Response Time: The promise of a “normally the same day” response for contact form submissions is a positive. Setting clear expectations for turnaround times is crucial for customer satisfaction.
• Lack of Proactive Support Features: The website does not feature advanced customer support tools such as:
  • Live Chat: Real-time chat functionality would allow for instant answers to basic questions and quick problem-solving.
  • Dedicated FAQ Section: While contact forms are useful, a comprehensive FAQ section addressing common queries about services, processes, and even typical timelines would empower users to find answers independently, reducing the burden on direct support channels.
  • Client Portal: For ongoing projects or returning clients, a secure client portal where they can track project progress, view invoices, or access documentation would significantly enhance the post-service experience.
  • Emergency Contact/After-Hours Service: For electrical services, understanding if they offer emergency call-out or after-hours support is critical. This information is not explicitly detailed on the website.
• Feedback Mechanism: While testimonials are present, a more structured feedback mechanism or survey option after service completion could help Smartplc.com continually improve their customer service.

Recommendations for Enhancing Customer Engagement

To further elevate the customer experience and support, Smartplc.com could consider:

• Implementing a detailed FAQ section: Covering questions about service scope, what to expect during a site visit, typical project durations, payment terms, and warranty information.
• Adding a Live Chat feature: For immediate assistance with general queries during business hours.
• Clearly stating emergency service availability: Including specific hours or a dedicated emergency number if applicable.
• Showcasing client success stories: Beyond short testimonials, detailed narratives of how they solved complex problems for clients would add significant value.

By refining these aspects, Smartplc.com can provide a more comprehensive and proactive customer support experience, solidifying client trust and satisfaction.

Smartplc.com vs. Industry Standards and Competitors

When assessing Smartplc.com, it’s useful to compare its offerings and online presence against general industry standards for electrical contractors in the UK and typical competitor practices.

This comparison helps to identify where Smartplc.com excels and where it might fall short in a competitive market. Postcards.ie Review

Adherence to Industry Standards

Smartplc.com largely aligns with key industry standards, particularly in terms of operational legitimacy and core service delivery.

• Accreditation: The explicit mention of NICEIC Accreditation held by their sister company is a critical adherence to industry standards. NICEIC is highly regarded in the UK electrical sector, and being associated with it signals adherence to stringent safety and quality regulations. This is a baseline expectation for reputable electrical contractors.
• Regulatory Compliance: Their statement that all work is “carried out to the latest IEE wiring regulations” is another standard practice. Compliance with the 18th Edition IEE Wiring Regulations BS 7671 is mandatory for all electrical installations in the UK.
• Experience: Being established since 1996 gives them significant industry tenure, surpassing many newer, smaller competitors. This deep experience is a competitive advantage that many clients seek.
• Insurance and Licensing: While not explicitly detailed on the homepage, a company operating since 1996 and mentioning accreditations would be expected to hold all necessary public liability insurance and ensure their electricians are licensed. This is a fundamental industry requirement.

Comparison with Typical Competitors

Competitors in the UK electrical services market can range from large national firms to small, independent local electricians.

Smartplc.com appears to position itself as a mid-sized, established regional player with national commercial capabilities.

• Online Presence and Modernity: Many modern competitors, especially those aiming for broader market reach, invest heavily in highly visual, user-friendly websites with sophisticated features. These often include:
  • Interactive Galleries/Portfolios: Showcasing high-resolution photos and videos of completed projects. Smartplc.com has testimonials but lacks a comprehensive visual portfolio.
  • Online Booking/Quote Systems: While complex electrical work often needs a site visit, many competitors offer online forms that guide users through preliminary information gathering, making the quoting process smoother. Smartplc.com’s contact form is basic.
  • Integrated CRM and Client Portals: Larger firms often provide client portals for easy access to project updates, invoices, and documentation.
  • Active Social Media Engagement: Regular updates on platforms like LinkedIn, Facebook, and Instagram showcasing daily work, team achievements, and industry news. Smartplc.com has an Instagram link but its activity level isn’t clear from the homepage.
• Marketing and Branding: While Smartplc.com has a clear brand identity, many competitors employ more aggressive digital marketing strategies, including SEO-optimized content blogs, guides, paid advertising, and targeted local SEO to capture leads. The current website design is functional but lacks the contemporary appeal and marketing sophistication of some competitors.
• Transparency Beyond Pricing: Some competitors provide more detailed information about their team, including individual electrician profiles and qualifications, which builds a stronger personal connection with potential clients.
• Value-Added Content: Competitors often host blogs or resource sections offering helpful advice on electrical safety, energy efficiency, or smart home technology. This positions them as experts and provides additional value to visitors, enhancing their SEO.

Where Smartplc.com Stands Out

• Long-standing Reputation: Its 1996 founding date is a significant differentiator. Many new businesses lack this depth of experience.
• Broad Service Mix: The inclusion of niche services like Zoom Room installations and comprehensive EV charging alongside traditional electrical work shows adaptability and a forward-thinking approach.
• Commitment to Policies: The readily available ethics, anti-bribery, and environmental policies demonstrate a level of corporate governance and responsibility that might not be as overtly displayed by all competitors, especially smaller ones.

In summary, Smartplc.com meets essential industry standards for legitimacy and service quality.

This would bring them in line with the best practices of leading competitors and better reflect their established expertise. Vmsinnovations.com Review

How to Verify Smartplc.com’s Legitimacy

Verifying the legitimacy of any online service provider, particularly in critical sectors like electrical work, is paramount.

While Smartplc.com presents itself professionally, a thorough due diligence process can provide additional peace of mind.

Here’s how you can verify their legitimacy based on information available and general best practices.

1. Check Company Registration Details

• Source: UK Companies House.
• Information Provided: Smartplc.com Ltd – Company No: 07977936 – Registered office Langley House, Park Road, London N3 8EY. Vat Reg No: GB 259561667.
• Verification Steps:

  1. Go to the official UK Companies House website companieshouse.gov.uk.

  2. Use the provided Company Number 07977936 to search for “Smartplc.com Ltd.” Revolutionlet.net Review

  3. Confirm that the company name, registration date 1995-2021 stated on site, but Companies House will show exact incorporation, registered office address, and active status match the website’s claims.

  4. You can also verify the VAT registration number GB 259561667 via the HMRC VAT number checker service if needed, although the Companies House registration is usually sufficient for company legitimacy.

2. Verify NICEIC Accreditation

• Source: NICEIC official website.
• Information Provided: “Our NICEIC Accreditation is held by our sister company The Specialist Electrical Group Ltd.”

  1. Visit the NICEIC website niceic.com.

  2. Look for a “Find a Contractor” or “Verify Registration” tool.

  3. Search for “The Specialist Electrical Group Ltd.” Moiracosmeticdental.com Review

  4. Confirm their registration status and the scope of their accreditation.

This verifies that the sister company holds the stated accreditation, which Smartplc.com leverages for its services.

While it’s not directly under Smartplc.com’s name, the association implies adherence to NICEIC standards for the work performed.

3. Review Online Presence and Reputation

• Source: Search engines Google, review platforms Trustpilot, Yelp, Google Reviews, social media Instagram.
• Information Provided: Testimonials on their website, Instagram link.
  1. Google Search: Perform a broad search for “Smartplc.com reviews” or “Smartplc electrical solutions.” Look for independent reviews, news articles, or discussions about the company.
  2. Review Platforms: Check platforms like Trustpilot, Google Reviews, or any other relevant UK-based review sites. Pay attention to the volume and nature of reviews, looking for consistent positive feedback and how the company responds to any negative comments. While Smartplc.com displays testimonials on its site, independent reviews offer a more unbiased perspective.
  3. Social Media: Visit their Instagram page linked on their site. Check for recent activity, engagement levels, and the type of content they share. Active social media can indicate an engaged and legitimate business.
  4. LinkedIn: Search for “Smartplc.com” or key personnel on LinkedIn. This can provide insights into their professional network, employee profiles, and company updates.

4. Check for Physical Address and Contact Information

• Source: Google Maps, direct contact.
• Information Provided: Unit 7, Mead Business Centre, Mead Lane Hertford, SG13 7BJ. Phone: 0345 3 822 833. Email: [email protected].
  1. Google Maps: Search for their physical address on Google Maps. This can confirm if the address is a legitimate business location e.g., an industrial estate or business park rather than a residential address or a P.O. Box.
  2. Direct Contact: Call the listed phone number and send an email. Assess their responsiveness and professionalism. A quick and professional reply indicates a legitimate operation.

5. Website Security and Professionalism

• Source: Browser security indicators, website content quality.
• Information Provided: Website structure, content.
  1. HTTPS: Ensure the website uses HTTPS indicated by a padlock icon in your browser’s address bar. This means the connection is secure and encrypted, which is standard for reputable websites.
  2. Content Quality: Check for professional language, correct grammar, and spelling errors. A legitimate business invests in quality website content.
  3. Policy Documents: Review the linked PDF policies Ethics, Anti-Bribery, Environmental, T&Cs. These documents often reflect a serious approach to business conduct. While downloading PDFs can be cumbersome, their availability indicates a level of transparency.

By systematically going through these verification steps, you can build a comprehensive picture of Smartplc.com’s legitimacy and confidently decide whether to engage their services.

The information provided on their website company number, NICEIC association, clear contact details lays a strong foundation for verification. Philippi.com Review

FAQ

What is Smartplc.com?

Smartplc.com is a privately-owned, UK-based electrical solutions company that offers a range of services for residential and commercial clients across Hertfordshire, London, and nationwide for commercial services.

What services does Smartplc.com offer?

Smartplc.com offers Commercial Electrical Installations, Domestic Electrical Installations, Domestic EV Charging Installations, Commercial EV Charging Installations, Data Cabling Installations, and Zoom Rooms with Clevertouch installations.

Is Smartplc.com a legitimate company?

Yes, based on the information provided on their website, Smartplc.com appears to be a legitimate company.

They state a founding year of 1996, provide clear company registration details, and mention NICEIC accreditation held by a sister company.

What is the service area for Smartplc.com?

Smartplc.com serves all areas across Hertfordshire and London for residential services, and offers UK-wide services for commercial projects. Oculavis.com Review

Specific residential areas mentioned include Hertford, St Albans, Welwyn, Hadley Wood, Brookman’s Park, and Radlett.

How long has Smartplc.com been in business?

Smartplc.com states it got started in 1996, indicating over two decades of experience in the electrical solutions industry.

Is Smartplc.com NICEIC accredited?

Yes, Smartplc.com states that its NICEIC Accreditation is held by its sister company, The Specialist Electrical Group Ltd, indicating adherence to recognized electrical safety and quality standards.

How can I contact Smartplc.com?

You can contact Smartplc.com by phone at 0345 3 822 833, by email at [email protected], or by using the contact form on their website.

Their physical address is Unit 7, Mead Business Centre, Mead Lane Hertford, SG13 7BJ. Firstchoiceseo.net Review

Does Smartplc.com offer emergency electrical services?

The website does not explicitly state whether Smartplc.com offers emergency or after-hours electrical services.

It is best to contact them directly to inquire about emergency availability.

Does Smartplc.com provide pricing information on its website?

No, Smartplc.com does not provide direct pricing information for its services on the website.

Like most electrical contractors, they likely operate on a quote-based system due to the customized nature of the work.

How do I get a quote from Smartplc.com?

To get a quote, you would typically need to contact Smartplc.com directly via phone, email, or their online contact form to discuss your specific project requirements. Cyclerealestate.com Review

A site visit or consultation may be necessary for an accurate quotation.

What are IEE wiring regulations?

IEE wiring regulations refer to the Institution of Engineering and Technology IET Wiring Regulations, specifically BS 7671. These are the standards for electrical installations in the UK, ensuring safety and compliance.

Smartplc.com states all their work adheres to the latest IEE wiring regulations.

What is an EICR?

EICR stands for Electrical Installation Condition Report.

It is a formal document produced after an electrical installation has been inspected and tested, assessing its safety and identifying any defects or non-compliance with current wiring regulations. Smartplc.com offers EICR services. Choptsalad.com Review

Does Smartplc.com install specific EV charger brands?

Yes, Smartplc.com mentions supplying and installing multiple EV charger brands, including the UK’s market leader ‘Zappi’, as well as Sevadis and Anderson.

Can Smartplc.com help with OZEV grants for EV charging?

Yes, for commercial EV charging installations, Smartplc.com states they can offer and apply for the OZEV Office for Zero Emission Vehicles working grant to help businesses save money.

What types of data cabling does Smartplc.com install?

Smartplc.com offers installation services for CAT5e, CAT6, and CAT6a data cabling as standard, along with single and multi-mode fibre connectivity.

Does Smartplc.com have customer testimonials?

Yes, the Smartplc.com website features several customer testimonials, sharing positive experiences from their past clients.

Where is Smartplc.com’s registered office?

Smartplc.com Ltd’s registered office is Langley House, Park Road, London N3 8EY, as stated in their website footer.

Are there any policy documents available on Smartplc.com?

Yes, Smartplc.com provides links to several policy documents in PDF format, including Terms and Conditions of Sale, Terms and Conditions of Purchase, Smart’s Ethics Policy, Anti-Bribery Policy, and Environmental Policy.

Does Smartplc.com have a social media presence?

Yes, Smartplc.com has a link to their Instagram profile in the footer of their website, allowing users to follow their updates.

What kind of “Zoom Rooms with Clevertouch” services does Smartplc.com offer?

Smartplc.com installs Clevertouch interactive and commercial displays for custom Teams/Zoom Meeting Rooms with booking features or simple interactive solutions for home offices, aiming to provide professional and winning solutions for various meeting needs.