Staples.nl Reviews

Based on looking at the website, Staples.nl presents itself as a comprehensive supplier for office and home essentials, primarily targeting businesses in the Benelux region.

Their offerings span from office supplies and technology to ergonomic furniture and canteen necessities, emphasizing efficiency and sustainability.

This direct approach positions them as a one-stop shop for workplace solutions, a common need for many businesses looking to streamline their procurement processes.

The site highlights a strong commitment to sustainability, offering recycled and eco-friendly products and aiming to help companies reduce their ecological footprint.

Staples.nl also stresses personal advice and a wide range of private label products, suggesting a tailored approach to customer service and value for money.

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Their integration with 123inkt.nl and heritage from Staples Inc.

And Corporate Express also points to a well-established presence in the office supply sector.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Staples.nl Review & First Look

Staples.nl immediately projects an image of professionalism and comprehensive service.

The homepage effectively communicates its core mission: to be the “totaalleverancier” total supplier for businesses in the Benelux region. This isn’t just about selling pens.

It’s about providing a holistic solution for the entire workplace, from the desk chair to the coffee machine.

Initial Impressions on User Experience

Upon first glance, the Staples.nl website offers a clean and organized layout.

The navigation is intuitive, with clear categories for “Kantoormaterialen” Office Supplies, “Technologie” Technology, “Facilitaire Oplossingen” Facility Solutions, and “Meubels & Ergonomie” Furniture & Ergonomics. This structured approach makes it easy for a user, whether a small business owner or a corporate procurement manager, to quickly locate the products they need. Sportstar.org.uk Reviews

The search bar is prominently displayed, which is crucial for a site with such a vast inventory.

• Clean Design: The website utilizes a professional color palette, primarily blues and whites, which aligns with a corporate image.
• Easy Navigation: Menus are logical and clearly labeled, allowing for efficient browsing.
• Prominent CTAs: Calls to action like “Klant worden” Become a customer and “Inloggen” Login are readily visible, guiding new and returning users.

Accessibility and Language Options

Given its focus on the Benelux market, the site is primarily in Dutch.

While this is appropriate for its target audience, it’s worth noting for international users.

The language is clear and concise, using professional terminology relevant to business procurement.

There isn’t an obvious language switcher for other European languages, which might be a consideration for businesses operating across borders within the EU if they prefer to browse in English or another language. Onepatch.com Reviews

• Dutch Language: The site is fully in Dutch, catering to its primary market.
• No Obvious Multi-Language Support: For users outside the Netherlands or those who prefer other languages, this could be a minor hurdle.

Focus on Business-to-Business B2B Solutions

The website’s content and structure strongly indicate a B2B focus.

Terms like “zakelijke markt” business market, “grootzakelijke klanten” large business customers, and “inkoopprogramma” purchasing program are used throughout.

This suggests that Staples.nl is not merely an online retailer but a strategic partner for companies looking to manage their office supplies and facility needs efficiently.

Their mention of “persoonlijk advies” further underscores this B2B consultative approach.

• Dedicated Business Accounts: The option to “Klant worden” implies setting up a business account with tailored services.
• Special Programs for Large Clients: The “Grootzakelijke klanten” section indicates custom solutions for bigger enterprises.
• Consultative Approach: Emphasis on personal advice points to a service beyond simple transactions.

Staples.nl Pros & Cons

When evaluating a comprehensive online supplier like Staples.nl, it’s essential to weigh its strengths against potential limitations. Seinapexltd.com Reviews

This provides a balanced perspective for prospective business customers.

Advantages of Using Staples.nl

Staples.nl offers several compelling advantages that make it an attractive option for businesses seeking office and workplace solutions.

• Extensive Product Range: As a “totaalleverancier,” Staples.nl boasts a vast inventory covering everything from basic office supplies like pens and paper to advanced technology, ergonomic furniture, safety shoes, and even canteen necessities. This breadth of products means businesses can consolidate their purchasing, potentially leading to efficiency gains and cost savings through bulk orders. For example, a single order could include printer cartridges, new office chairs, and coffee supplies, simplifying procurement.
• Strong Sustainability Focus: The website prominently features its commitment to sustainability, offering a wide array of recycled and environmentally friendly products. They actively support the transition to a circular workplace and help businesses reduce their ecological footprint. This aligns with a growing corporate demand for eco-conscious suppliers. The “Staples’ Choice” program likely highlights these green initiatives, appealing to companies with CSR goals.
• Emphasis on Efficiency and Durability: Staples.nl explicitly states that everything they supply is focused on efficiency and durability. This commitment suggests that businesses can expect high-quality products that perform well and last longer, reducing the need for frequent replacements and ultimately contributing to long-term cost-effectiveness.
• Tailored Solutions for Businesses: The site caters specifically to the “zakelijke markt,” offering personalized advice and special purchasing programs for large business customers. This indicates a deep understanding of B2B needs, including potentially customized pricing, dedicated account managers, and streamlined ordering processes, which are critical for larger enterprises.
• Reputable Backing: Being part of 123inkt.nl and originating from the American Staples Inc. and the Dutch Corporate Express provides a strong foundation of trust and reliability. This lineage suggests years of experience in the office supply industry and a robust logistical infrastructure.

Potential Drawbacks to Consider

While Staples.nl offers many benefits, there are a few areas that prospective users might want to consider.

• B2B Focus May Limit Individual Consumers: While the site mentions “thuis” home, its strong emphasis on “zakelijke markt” and “grootzakelijke klanten” might suggest that the user experience and pricing structure are primarily optimized for businesses rather than individual consumers. Personal shoppers might find the selection or pricing less competitive for small-volume purchases compared to direct-to-consumer retailers.
• Limited Transparency on Pricing Without Login: To view specific business pricing or access the full benefits of a tailored purchasing program, users likely need to become a customer and log in. This can be a minor barrier for new users who want to quickly compare prices or explore options without committing to an account.
• Regional Specificity: The site is tailored for the Benelux region, which means that while it’s excellent for businesses in that area, it may not be suitable or accessible for companies operating outside of these specific countries. Language support is primarily Dutch, which could be a barrier for international businesses without Dutch-speaking procurement teams.
• Customer Service Accessibility: While “Customer Service” is mentioned, the specific channels for support e.g., live chat, dedicated phone lines, email response times are not immediately apparent on the homepage. Businesses often rely on quick and efficient customer support for urgent needs, and clearer information on how to access this could enhance trust.

Staples.nl Features

Staples.nl is designed to be a comprehensive resource for businesses, and its features reflect this aim, focusing on convenience, efficiency, and sustainability.

Comprehensive Product Categorization

One of the standout features is the meticulous organization of its vast product catalog. Fbabee.com Reviews

The website logically segments its offerings, making it easy for users to navigate and find exactly what they need.

• Kantoormaterialen Office Supplies: This covers the everyday essentials, from pens and notebooks to paper and binders. It’s the foundational category for any office.
• Technologie Technology: Here, businesses can find printers, ink cartridges, data storage solutions, monitors, and various IT accessories. This ensures offices are equipped with the latest tools.
• Facilitaire Oplossingen Facility Solutions: This category goes beyond the desk, including cleaning supplies, kitchen and canteen necessities, first aid kits, and even waste management solutions. It addresses the broader operational needs of a workspace.
• Meubels & Ergonomie Furniture & Ergonomics: From office chairs and desks to storage units and ergonomic accessories, this section focuses on creating a comfortable and productive work environment.
• Arbeidsmiddelen & Veiligheid Work Equipment & Safety: This crucial category includes safety shoes, workwear, and other personal protective equipment, emphasizing workplace safety standards.

This structured categorization is essential for a business-to-business B2B platform, as it allows procurement managers to efficiently locate specific items and manage their inventory across different departments.

Sustainability Initiatives

Staples.nl puts sustainability at the forefront of its operations, which is a significant feature for modern businesses looking to reduce their environmental impact.

• Wide Range of Eco-Friendly Products: The website offers a substantial selection of recycled, recyclable, and sustainably sourced products. This includes recycled paper, biodegradable cleaning supplies, and energy-efficient electronics.
• Circular Workplace Support: Staples.nl assists companies in transitioning towards a more circular economy model, where resources are kept in use for as long as possible. This might involve schemes for returning used cartridges or furniture for refurbishment.
• Ecological Footprint Reduction: They explicitly state their goal to help businesses minimize their environmental impact, likely through offering greener alternatives and providing data on the environmental benefits of sustainable choices.
• “Staples’ Choice” Products: While not explicitly detailed, this likely refers to a curated selection of products that meet specific sustainability criteria, making it easier for customers to identify eco-conscious options.

This strong emphasis on sustainability isn’t just a marketing ploy.

It reflects a genuine commitment to responsible business practices, which can also be a valuable selling point for their business customers. Avalanche.fund Reviews

Personalized Customer Service & Business Programs

Staples.nl emphasizes a client-centric approach, particularly for its business customers.

• Personal Advice: The website highlights “Persoonlijk advies,” suggesting that businesses can receive tailored recommendations and support based on their specific needs and challenges. This moves beyond a transactional relationship to a more consultative one.
• Special Purchasing Programs for Large Accounts: For “Grootzakelijke klanten,” Staples.nl offers a “Speciaal inkoopprogramma.” This likely includes:
  • Customized Pricing: Volume discounts or negotiated rates.
  • Dedicated Account Management: A specific contact person for all procurement needs.
  • Streamlined Ordering Processes: Integration with procurement systems or simplified bulk ordering.
  • Reporting and Analytics: Tools to track spending and identify areas for efficiency.
• Customer Service Accessibility: While generic, the mention of “Customer Service: Vragen over producten of bestellingen?” indicates a dedicated support channel for inquiries, which is crucial for B2B operations where timely resolution of issues is paramount.

These features collectively position Staples.nl as a strategic partner rather than just a supplier, aiming to optimize workplace efficiency and sustainability for its business clientele.

Staples.nl Alternatives

While Staples.nl offers a comprehensive suite of office and facility supplies, businesses in the Benelux region have several alternative suppliers they might consider, each with its own strengths and specializations.

Competing Office Supply Giants

Several large-scale office supply companies operate in the Benelux, often with a similar breadth of products as Staples.nl.

• Manutan: A major European player in the B2B market, Manutan offers an extensive range of products, including office supplies, industrial equipment, warehouse solutions, and facility management items. They often focus on comprehensive solutions for larger organizations and provide strong customer service.
  • Key Differentiator: Broad industrial and warehouse supplies in addition to office essentials. Strong focus on safety and maintenance equipment.
• Viking part of Office Depot: Viking is a well-known name in office supplies across Europe, including the Benelux. They offer competitive pricing, frequent promotions, and a wide variety of office products, technology, and furniture.
  • Key Differentiator: Known for aggressive pricing and frequent sales, often appealing to businesses looking for cost-effective solutions.
• Lyreco: Another global leader in workplace solutions, Lyreco provides a wide range of office supplies, print services, personal protective equipment, and hygiene solutions. They emphasize sustainability and offer tailored solutions for businesses of all sizes.
  • Key Differentiator: Strong emphasis on personalized service and account management, often for medium to large enterprises. Focus on comprehensive workplace solutions.

Specialized Niche Suppliers

Beyond the broad suppliers, businesses might also look to specialized companies for specific needs, which might offer deeper expertise or a more curated selection in particular categories. Mail7.net Reviews

• Printer Ink & Toner Specialists e.g., 123inkt.nl: Given that Staples.nl is part of 123inkt.nl, it’s clear that direct ink and toner suppliers are major competitors. Companies like 123inkt.nl specialize in printer cartridges, paper, and related IT consumables, often at very competitive prices due to their focused inventory.
  • Key Differentiator: Hyper-specialization in printing supplies often leads to better pricing and wider selection in this specific category.
• Ergonomic Furniture Specialists: For businesses prioritizing employee well-being and productivity, specialized ergonomic furniture suppliers offer a deeper range of high-end chairs, standing desks, and ergonomic accessories than general office supply stores. Examples might include local furniture showrooms or online ergonomic retailers.
  • Key Differentiator: Deeper expertise and wider, more specialized selection of ergonomic products, often with consultation services.
• Facility Management & Hygiene Suppliers: For businesses with significant facility needs, dedicated suppliers of cleaning products, hygiene solutions, and building maintenance items can offer more specialized products, bulk purchasing options, and expert advice.
  • Key Differentiator: Broader range and bulk options for cleaning, hygiene, and facility upkeep, often with industry-specific certifications.

Local & Regional Suppliers

Many local or regional office supply companies offer personalized service, faster delivery times within a specific area, and the ability to build stronger relationships.

While they may not have the same scale or inventory as the giants, their tailored approach can be very appealing to smaller businesses or those preferring local partnerships.

• Key Differentiator: Personalized service, local support, and often more flexible delivery options within a defined geographical area.

When choosing an alternative, businesses should consider their specific needs regarding product range, pricing strategy, sustainability goals, desired level of customer service, and logistical requirements.

How to Become a Staples.nl Customer

Becoming a customer with Staples.nl is a straightforward process, designed to integrate businesses into their system for efficient procurement.

The emphasis is on setting up an account that caters to business needs rather than simple one-off purchases. Ancorarecruitment.com Reviews

Navigating the “Klant worden” Process

The primary call to action for new businesses is the “Klant worden” Become a customer button, usually prominently displayed on the homepage. This initiates the registration process.

• Online Registration Form: Users will typically be directed to an online form where they need to provide essential business information. This usually includes:
  • Company Name
  • Legal Structure e.g., BV, eenmanszaak
  • Chamber of Commerce KvK Number
  • VAT Number BTW-nummer
  • Contact Person Details Name, Email, Phone Number
  • Billing and Shipping Addresses
• Account Type Selection: Depending on the scale of the business, there might be options to select different account types e.g., small business, medium enterprise, large corporate account. This allows Staples.nl to tailor services and pricing.
• Agreement to Terms and Conditions: As with any online business registration, users will need to review and agree to Staples.nl’s general terms and conditions, privacy policy, and cookie policy.

Verification and Account Activation

After submitting the registration form, Staples.nl typically undertakes a verification process to confirm the business details.

• KvK and VAT Number Check: Staples.nl will likely verify the provided Chamber of Commerce and VAT numbers to ensure the legitimacy of the business applying for an account.
• Email Confirmation: An email will usually be sent to the registered email address for verification and account activation. This step often requires clicking a link to confirm the email address and complete the setup.
• Account Approval: For larger business accounts or those requiring credit terms, there might be an additional internal approval process before the account is fully activated and specific purchasing programs are applied.

Benefits of a Registered Account

Registering as a customer unlocks the full suite of Staples.nl’s B2B services and benefits.

• Access to Business Pricing: Registered users typically gain access to exclusive business pricing, volume discounts, and potentially customized contract rates that are not available to guest users.
• Order History and Tracking: A personalized dashboard allows businesses to view past orders, track current shipments, and reorder frequently purchased items easily.
• Personalized Advice and Support: Registered businesses might get access to dedicated account managers or a specialized customer service team for tailored advice and faster issue resolution.
• Credit Facilities: Depending on the business’s creditworthiness and Staples.nl’s policies, registered accounts may be eligible for invoicing and credit terms, simplifying procurement finances.
• Customized Purchasing Programs: For large enterprises, registering allows them to utilize specific purchasing programs, procurement system integrations, and detailed reporting functionalities.

Becoming a Staples.nl customer is designed to create a long-term, efficient procurement partnership for businesses, offering convenience and cost-saving opportunities.

Staples.nl Pricing

Understanding the pricing structure on Staples.nl is crucial for businesses looking to optimize their procurement budget. Investmentfusion.com Reviews

Unlike a standard retail website, Staples.nl’s pricing is heavily influenced by its business-to-business B2B model, often varying based on customer type and order volume.

General Pricing Overview

Based on the website’s description, Staples.nl positions itself as a “totaalleverancier” with a focus on efficiency and value.

This implies that while competitive, their pricing strategy is geared towards long-term business relationships rather than just the lowest one-off price.

• Base Pricing: For non-logged-in users, the website generally displays standard list prices for individual items. These prices might be comparable to other major office supply retailers.
• VAT BTW: As a B2B platform in the Netherlands, all prices displayed are typically exclusive of VAT BTW, which is added at checkout. Businesses can reclaim this VAT.
• Volume Discounts: While not explicitly detailed for guest users, it’s highly probable that volume discounts are applied for larger quantities, a common practice in B2B sales. The more you buy, the lower the per-unit cost.

Business Account Pricing & Programs

The real value for businesses comes into play once an account is created and activated.

Staples.nl highlights “speciaal inkoopprogramma” special purchasing program for “grootzakelijke klanten” large business customers. Escandelle.com Reviews

• Tiered Pricing: Staples.nl likely operates a tiered pricing system where the price per item decreases significantly based on the volume purchased annually or per order. This encourages businesses to consolidate their spending with Staples.nl.
• Contract Pricing: For large enterprises, Staples.nl often negotiates specific contract pricing. These are custom rates tailored to the client’s projected annual spend and specific product needs, ensuring consistent pricing over a contract period.
• Personalized Offers: Through personal advice and account management, businesses might receive personalized offers or bundles based on their purchasing history and identified needs.
• Procurement System Integration: For very large companies, Staples.nl might offer integration with their internal procurement systems e.g., e-procurement platforms, which can streamline ordering, automate approvals, and apply contract pricing directly.
• Payment Terms: Registered business accounts often have access to credit terms e.g., 30-day payment invoices rather than immediate payment required for guest checkouts. This helps with cash flow management for businesses.

Factors Influencing Pricing

Several factors can influence the final price a business pays on Staples.nl:

• Order Volume: The most significant factor. Larger orders almost always lead to better per-unit pricing.
• Product Type: Pricing can vary greatly between different product categories e.g., basic office supplies vs. high-tech equipment.
• Account Status: Whether a business is a new customer, a regular small business, or a large corporate client with a special program.
• Promotions & Sales: Like any retailer, Staples.nl will likely run periodic promotions and sales on various items, which can offer temporary savings.
• Shipping Costs: While not directly product pricing, shipping fees can impact the total cost. Businesses should check the minimum order value for free shipping or any applicable delivery charges.
• Sustainability Features: While Staples.nl emphasizes sustainable products, it’s important to note if eco-friendly options command a premium compared to their conventional counterparts, or if they are competitively priced.

In summary, Staples.nl’s pricing strategy is designed to be highly competitive for businesses, especially those with consistent and large-volume procurement needs, rewarding loyalty and consolidated spending through tailored programs and discounts.

How to Cancel Staples.nl Subscription

While Staples.nl primarily operates as a B2B supplier for office products, the concept of a “subscription” might apply to certain services or recurring orders rather than a general membership.

For example, some businesses might have recurring deliveries of essential supplies or specific service agreements that resemble subscriptions.

Identifying “Subscription-like” Services

For a website like Staples.nl, “subscription” could refer to: Metrokitchen.com Reviews

• Recurring Order Agreements: Where a business sets up automatic, periodic delivery of consumables like ink, paper, coffee supplies, or cleaning materials.
• Service Contracts: Agreements for printer maintenance, IT support, or facility management that involve ongoing charges.
• Specific Software Licenses: If Staples.nl resells software that requires a recurring payment.

It’s unlikely that the general access to the Staples.nl website or placing an order constitutes a subscription in the typical sense like Netflix or a SaaS product.

General Steps for Cancelling Recurring Orders or Services

If a business has entered into an agreement with Staples.nl that resembles a recurring subscription, the cancellation process would generally follow these steps:

1. Review Your Agreement/Contract: The first and most crucial step is to consult the specific contract or agreement signed with Staples.nl for the recurring service or automatic order. This document will detail the cancellation policy, notice period required, and any potential penalties or outstanding obligations.
   • Key Information to Look For: Notice period e.g., 30, 60, 90 days, specific contact person or department for cancellations, and terms regarding early termination.
2. Contact Staples.nl Customer Service: The most direct way to initiate a cancellation is to contact Staples.nl’s customer service.
   • Preferred Method: Check if your contract specifies a preferred method e.g., written notice via email or registered mail, or a dedicated phone number.
   • Information to Provide: Have your customer number, contract reference number, and details of the service/order you wish to cancel readily available. Clearly state your intention to cancel the specific recurring service.
3. Formal Written Notice: Even if you call, it is highly advisable to follow up with a formal written notice email or letter to create a clear record of your cancellation request.
   • Include: Date of request, your company name and customer number, specific service/order to be cancelled, and the desired effective date of cancellation.
   • Request Confirmation: Ask for a written confirmation of your cancellation request and the effective termination date from Staples.nl.
4. Confirm Cancellation & Final Billing: After the notice period, confirm with Staples.nl that the service has been successfully cancelled and that no further recurring charges will be applied. Review your final invoice to ensure accuracy.

Important Considerations:

• Notice Periods: Be aware of any required notice periods. Cancelling within a certain timeframe might still incur charges for the next billing cycle.
• Outstanding Payments: Ensure all outstanding invoices or payments related to the service are settled before cancellation.
• Return of Equipment: If the recurring service involved leased equipment e.g., printers, coffee machines, clarify the process for returning or collecting the equipment.

Since Staples.nl is a B2B entity, their cancellation procedures are typically more formalized than for a consumer subscription.

Direct communication with their customer service and adherence to contractual terms are paramount.

Staples.nl vs. Competitors

When a business in the Benelux region evaluates suppliers for office and facility needs, Staples.nl is often weighed against several prominent competitors. Ladyoftheswansandstars.com Reviews

The choice typically boils down to a blend of product range, pricing, service, and specific business priorities.

Staples.nl’s Core Strengths

Staples.nl distinguishes itself through a few key aspects that set it apart from rivals:

• Comprehensive “Totaalleverancier” Approach: Staples.nl’s main selling point is its claim to be a “total supplier.” This means a business can source almost everything from one place: office supplies, IT equipment, furniture, cleaning products, and even safety gear. This broad range aims to simplify procurement and reduce the number of vendors a company needs to manage. Many competitors might excel in one or two areas but lack the same universal coverage.
• Strong Sustainability Focus: The website prominently features its commitment to eco-friendly products and circular workplace solutions. For businesses with strong Corporate Social Responsibility CSR goals, Staples.nl offers a clear advantage by actively supporting environmental initiatives. While competitors also offer green products, Staples.nl seems to make it a more central pillar of its brand.
• B2B Specialization with Personal Advice: Staples.nl is unashamedly business-focused, offering personalized advice and special purchasing programs for large clients. This tailored approach, including potentially dedicated account managers and customized pricing, suggests a deeper understanding of complex B2B procurement needs compared to generalist online retailers.
• Established Brand and Logistics: Being part of 123inkt.nl and having a history with Staples Inc. and Corporate Express implies a robust logistical infrastructure and a well-recognized brand, potentially offering greater reliability in delivery and supply chain management.

How Staples.nl Stacks Up Against Key Competitors

Let’s look at how Staples.nl compares to some of its major counterparts:

• Vs. Manutan:
  • Staples.nl: Stronger emphasis on general office solutions and a clear sustainability message.
  • Manutan: Often perceived as more focused on industrial supplies, warehouse equipment, and larger-scale facility management, though they also carry office items. Manutan might have a deeper catalog for heavy-duty or specialized industrial needs.
• Vs. Viking Office Depot:
  • Staples.nl: Might offer more tailored business solutions and a stronger focus on enterprise-level contracts and personalized service.
  • Viking: Often competes aggressively on price, with frequent promotions and discounts. Their appeal might be stronger for smaller businesses or those prioritizing cost above all else for standard office supplies.
• Vs. Lyreco:
  • Staples.nl: Similar comprehensive range.
  • Lyreco: Also heavily focused on B2B, often emphasizing a very high level of customer service and account management for large corporate clients. Lyreco might have a slightly stronger global footprint and integrate more deeply with international procurement systems for multinational corporations.
• Vs. 123inkt.nl Direct Parent Company:
  • Staples.nl: Offers the full range of office and facility supplies.
  • 123inkt.nl: As the name suggests, it is highly specialized in printer ink, toner, and related consumables. While 123inkt.nl is a direct parent, a business might go directly to them for the best prices on specific printing needs, but turn to Staples.nl for broader requirements.

Deciding Factors for Businesses

The choice between Staples.nl and its competitors often comes down to a business’s specific priorities:

• Scope of Needs: If a business truly needs a single supplier for everything from paper clips to safety shoes, Staples.nl’s “totaalleverancier” model is highly attractive.
• Budget & Pricing Model: For businesses focused solely on the lowest price for standard consumables, a competitor like Viking might be more appealing, especially during promotions. For contract pricing and long-term value, Staples.nl’s B2B programs are competitive.
• Sustainability Goals: Businesses with strong environmental mandates might find Staples.nl’s explicit sustainability focus a significant differentiator.
• Service Level & Account Management: For larger enterprises requiring dedicated support and integrated procurement, Staples.nl, Lyreco, or even Manutan could be strong contenders.
• Specialized Requirements: If the primary need is for very specific industrial equipment, or exceptionally high-end ergonomic furniture, a specialized supplier might offer a deeper and more expert range.

Ultimately, Staples.nl presents a compelling offer for businesses seeking a comprehensive, efficient, and increasingly sustainable partner for their workplace needs, holding its own against a diverse field of competitors. Deiteo.in Reviews

Frequently Asked Questions

What is Staples.nl?

Staples.nl is an online B2B business-to-business supplier that provides a comprehensive range of office supplies, technology, furniture, facility solutions, and workplace necessities for businesses in the Benelux region.

What kind of products does Staples.nl offer?

Staples.nl offers a vast array of products, including office materials, technology printers, ink, IT accessories, ergonomic furniture, safety shoes, workwear, cleaning supplies, and canteen necessities.

Is Staples.nl only for businesses?

Yes, Staples.nl primarily targets the “zakelijke markt” business market and offers tailored solutions, pricing, and services for companies of all sizes, from small businesses to large corporations.

Does Staples.nl focus on sustainability?

Yes, Staples.nl strongly emphasizes sustainability, offering a wide range of recycled and environmentally friendly products and aiming to help businesses reduce their ecological footprint and transition to a circular workplace.

How do I become a customer on Staples.nl?

You can become a customer by clicking on the “Klant worden” Become a customer button on their website and completing the online registration form with your business details. Ecotee.ink Reviews

Do I need a business account to purchase from Staples.nl?

While you might be able to browse products as a guest, creating a business account is essential to access business-specific pricing, tailored programs, and full procurement functionalities.

What are the benefits of having a Staples.nl business account?

Benefits include access to special business pricing, volume discounts, personalized advice, dedicated account management, simplified order history, and potentially credit facilities.

Does Staples.nl offer personalized advice for businesses?

Yes, Staples.nl highlights “Persoonlijk advies” Personal advice to help businesses find the best solutions for their specific needs.

What is the “Speciaal inkoopprogramma” for large customers?

The “Speciaal inkoopprogramma” Special purchasing program is designed for large business customers, offering customized pricing, dedicated account managers, and streamlined procurement processes.

Is Staples.nl part of a larger company?

Yes, Staples.nl is part of 123inkt.nl and originates from the American Staples Inc. and the Dutch office giant Corporate Express. Gptgenies.com Reviews

Does Staples.nl deliver outside the Benelux region?

Based on the website’s description, Staples.nl focuses on businesses in the Benelux region Belgium, Netherlands, Luxembourg, suggesting delivery is primarily limited to these areas.

How can I contact Staples.nl customer service?

The website mentions “Customer Service” for questions about products or orders.

Specific contact methods phone, email, chat would typically be found on their dedicated customer service page.

Are the prices on Staples.nl inclusive of VAT?

No, typical for B2B platforms in the Netherlands, prices displayed on Staples.nl are generally exclusive of VAT BTW, which will be added at checkout.

Can I track my orders on Staples.nl?

Yes, once you have a registered business account and place an order, you should be able to track your order status and view your order history through your account dashboard. Nealsyardremedies.ca Reviews

Does Staples.nl offer credit facilities for businesses?

Yes, registered business accounts are often eligible for credit terms e.g., invoicing with payment deadlines to facilitate easier procurement.

What is the return policy for Staples.nl?

Details on the return policy would be found in their “Algemene voorwaarden” General terms and conditions or a dedicated returns section on their website.

How do I cancel a recurring order or service from Staples.nl?

You should review your specific contract or agreement, then contact Staples.nl customer service with formal written notice, adhering to any required notice periods.

Does Staples.nl offer free shipping?

Information on free shipping thresholds or delivery charges would be detailed on their shipping information page or during the checkout process.

Can I find ergonomic office furniture on Staples.nl?

Yes, Staples.nl has a dedicated category for “Meubels & Ergonomie” Furniture & Ergonomics, offering a range of ergonomic chairs, desks, and accessories.

Does Staples.nl have physical stores?

Based on the website, Staples.nl operates as an online “totaalleverancier.” While its lineage includes former physical retail operations, the current focus is on the online B2B platform.