Subsetsolutions.uk Review

Based on checking the website subsetsolutions.uk, it appears to be a legitimate IT and media consultancy primarily serving small and medium-sized enterprises in the UK.

The site highlights various services, including IT support, internet connectivity, green hosting, and unified communications.

Overall Review Summary:

• Company Name: Subset UK operating via subsetsolutions.uk and subsetenterprise.co.uk
• Industry: IT and Media Consultancy
• Services Offered: IT Support, Managed Workplace, Internet Connectivity 4G, Broadband, Dedicated Internet, Green Hosting, Communications Unified Connections
• Target Audience: Small and Medium-sized Enterprises SMEs
• Key Differentiators Highlighted: Privately owned, community-focused, forward-thinking approach, friendly team, in-house support, UK-based team.
• Contact Information: Phone number, email, physical address, Google Maps link.
• Third-Party Verifications: Trustpilot link provided, although no immediate rating visible on the homepage text.
• Ethical Standing: Appears to align with ethical business practices. no indicators of forbidden activities based on the provided homepage text.

The website provides a clear overview of its offerings, customer testimonials, and a transparent approach regarding its operations.

They emphasize being privately owned and offering in-house support, which can be a significant advantage for businesses seeking dedicated and reliable IT services.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Subsetsolutions.uk Review Latest Discussions & Reviews:

The inclusion of “Green Hosting” also speaks to a commitment to environmentally conscious practices, which is a positive sign.

However, potential users should always conduct their own deeper due diligence, especially regarding contract terms, service level agreements SLAs, and actual customer support responsiveness.

Here are some alternatives for businesses seeking reliable IT and hosting solutions:

• Amazon Web Services AWS:
  • Key Features: Comprehensive suite of cloud computing services including computing power, storage, databases, analytics, machine learning, and more. Offers a vast global infrastructure.
  • Price: Pay-as-you-go model. offers a free tier for many services.
  • Pros: Highly scalable, extensive range of services, robust security, massive community support, global reach.
  • Cons: Can be complex for beginners, cost optimization requires expertise, potential for vendor lock-in.
• Microsoft Azure:
  • Key Features: Cloud computing platform offering IaaS, PaaS, and SaaS, including virtual machines, storage, networking, AI, IoT, and hybrid cloud capabilities. Strong integration with Microsoft products.
  • Price: Pay-as-you-go. free account available with credits and free services for 12 months.
  • Pros: Excellent for businesses already using Microsoft products, strong enterprise-grade features, hybrid cloud options, global data centers.
  • Cons: Can be expensive for large-scale deployments, learning curve for non-Microsoft users, support can be tiered.
• Google Cloud Platform GCP:
  • Key Features: Suite of cloud computing services running on the same infrastructure Google uses internally, including computing, storage, networking, big data, and machine learning. Known for strong analytics and AI.
  • Price: Pay-as-you-go. free tier and free trial credits available.
  • Pros: Strong in data analytics and machine learning, competitive pricing for specific workloads, robust infrastructure, good Kubernetes support.
  • Cons: Smaller market share compared to AWS/Azure, fewer service offerings in some niche areas, fewer third-party integrations.
• DigitalOcean:
  • Key Features: Cloud infrastructure provider focusing on simplicity and developer-friendliness, offering “Droplets” VPS, managed databases, object storage, and Kubernetes.
  • Price: Transparent, predictable pricing starting from $4/month for a basic Droplet.
  • Pros: Easy to use interface, good documentation, strong developer community, transparent pricing, good for small to medium-sized projects.
  • Cons: Less comprehensive than major cloud providers, not ideal for very large enterprises with complex needs, fewer advanced features.
• OVHcloud:
  • Key Features: Global cloud provider offering dedicated servers, VPS, public cloud, and web hosting. Emphasizes data sovereignty and cost-effectiveness.
  • Price: Competitive pricing for dedicated resources, transparent billing.
  • Pros: Good value for money, strong focus on data privacy and sovereignty, broad range of hosting solutions, large network capacity.
  • Cons: Customer support can be inconsistent, interface might be less intuitive for beginners, some advanced features may require more manual setup.
• Hostinger:
  • Key Features: Affordable web hosting services including shared hosting, VPS hosting, cloud hosting, and WordPress hosting. Offers a user-friendly control panel.
  • Price: Very competitive pricing, especially for long-term plans e.g., ~$2-3/month for shared hosting.
  • Pros: Extremely affordable, good performance for the price, user-friendly hPanel, 24/7 live chat support.
  • Cons: Renewal prices can be significantly higher, shared hosting can experience performance dips during peak times, some advanced features are add-ons.
• SiteGround:
  • Key Features: Premium web hosting provider known for its performance, security, and excellent customer support. Specializes in WordPress, Joomla, and WooCommerce hosting.
  • Price: Higher than budget hosts, starting around $3.99/month for shared hosting introductory rate.
  • Pros: Top-tier performance with custom server setups, proactive security measures, legendary customer support, user-friendly interface with custom tools.
  • Cons: Higher renewal prices, storage limits can be restrictive for very large sites, not the cheapest option.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Subsetsolutions.uk Review & First Look

When you first land on subsetsolutions.uk, you’re immediately greeted with a clear message: “We make the complex simple.” This is a bold claim in the often-intimidating world of IT and technology, and the website works to reinforce this by showcasing their core offerings.

The site primarily serves as a gateway to Subset Enterprise’s broader services, which are focused on providing IT support, connectivity, hosting, and communication solutions for Small and Medium-sized Enterprises SMEs in the UK.

Initial Impressions and User Experience

The homepage layout is clean and professional, focusing on key service categories and a few compelling testimonials.

Navigation appears straightforward, with clear links to “Discover now” for each service area.

The visual design is modern, employing a mix of concise text blocks and relevant imagery. Zalatimo.com Review

From a user experience perspective, the site aims to be intuitive, guiding visitors to their specific needs without overwhelming them with jargon.

This simplicity is a key differentiator for businesses that might feel out of their depth with complex IT requirements.

Stated Mission and Values

Subset Enterprise emphasizes its mission to simplify technology for SMEs. They highlight several core values: being Privately Owned, Community Focused, having a Forward Thinking Approach, and maintaining a Friendly Team. These values are crucial for businesses seeking a partner that aligns with their ethical and operational preferences. A privately owned company often means decisions are made in the long-term interest of clients rather than short-term shareholder gains, which can translate to more personalized service and stable relationships.

Subsetsolutions.uk Features

Subsetsolutions.uk, primarily through its connection to subsetenterprise.co.uk, outlines a comprehensive suite of IT services designed to support businesses across various operational needs.

These features collectively aim to be a “one-stop IT and media consultancy.” Moneyrevealed.com Review

IT Support – ‘In-House’ Virtual IT Team

This service focuses on providing an outsourced yet integrated IT support solution.

• Managed Workplace: This likely encompasses remote monitoring, patch management, software updates, and general maintenance for client workstations and servers. It suggests a proactive approach to IT health.
• Monthly Contract 12 months min: The mention of a minimum 12-month contract indicates a commitment to long-term partnerships, which can be beneficial for consistent IT management but also requires a significant upfront decision from the client. This typically means a stable pricing model but less flexibility for very short-term needs.

Fast Internet Connectivity

Reliable and fast internet is the backbone of modern business, and Subset offers various options.

• 4G | Broadband | Dedicated Internet: This range covers diverse business needs, from mobile and temporary setups 4G for Events and IoT to standard office broadband, and high-demand, high-reliability Dedicated Internet Access DIA.
• 24/7/365 Inhouse Support: This is a critical feature, promising constant availability for troubleshooting connectivity issues. “Inhouse” support suggests direct access to their own team, reducing reliance on third-party call centers.
• Fast & Reliable: These are fundamental expectations for internet services, and Subset aims to deliver on these through their infrastructure and support.

Green Hosting UK

Environmental responsibility is increasingly important, and Subset highlights its commitment through its hosting services.

• 100% Green Energy: This is a significant claim, indicating that their data centers operate entirely on renewable energy sources, appealing to businesses with environmental goals.
• Privately Owned Network: This suggests greater control over network performance, security, and direct issue resolution without reliance on external providers for core infrastructure.
• Extra Monitored Security: Emphasizes a proactive stance on cybersecurity for hosted data and websites, which is crucial for business continuity and data protection. This typically involves advanced firewalls, intrusion detection, and regular vulnerability scans.

Communications – Unified Connections

Modern communication extends beyond traditional phone lines, and unified solutions streamline operations.

• Scalable Cloud Based Connectivity: This likely refers to Voice over IP VoIP phone systems, video conferencing, and collaborative tools hosted in the cloud, allowing businesses to scale their communication infrastructure up or down as needed.
• Fully Supported Systems: Implies that Subset handles the setup, maintenance, and troubleshooting of these communication platforms, reducing the burden on the client’s internal resources. This can include integration with existing CRM systems or other business software.

Subsetsolutions.uk Pros & Cons

Understanding the strengths and weaknesses of any service provider is crucial for making an informed decision. Drkalegastroclinic.com Review

Based on the information presented on the subsetsolutions.uk homepage, here’s a breakdown of what appears to be their pros and cons.

Pros of Subsetsolutions.uk

• Clear Service Offerings: The website distinctly lists its core services: IT Support, Internet Connectivity, Green Hosting, and Communications. This clarity helps potential clients quickly identify if their needs align with Subset’s capabilities.
• Emphasis on “Making Complex Simple”: This approach is highly appealing to SMEs that may lack dedicated IT departments or in-house expertise. It suggests a focus on user-friendliness and straightforward solutions.
• “In-House” Support & UK-Based Team: This is a significant advantage. Direct, local support often leads to quicker resolution times, better understanding of client specific needs, and a more personal touch compared to outsourced or offshore support.
• Privately Owned: As highlighted, being privately owned can mean greater flexibility, decisions made for client benefit rather than shareholder pressure, and potentially more stable long-term relationships.
• Green Hosting Initiative: The commitment to 100% green energy for their hosting services is a strong selling point for environmentally conscious businesses, aligning with modern sustainability goals.
• Comprehensive Connectivity Options: Offering 4G, Broadband, and Dedicated Internet Access allows them to cater to a wide spectrum of business connectivity requirements, from small offices to data-intensive operations.
• Testimonials Available: The presence of client testimonials provides social proof and builds trust, offering insights into real-world experiences with Subset’s services.
• Transparent Contact Information: Easily accessible phone numbers, email, and a physical address, along with a Google Maps link, enhance credibility and demonstrate openness.
• Links to Key Policies: While some policy links might lead to the same page or require further navigation e.g., Privacy Policy, the presence of links like “Complaints Procedure” and “Cookies Policy” indicates an attempt at transparency.

Cons of Subsetsolutions.uk

• Minimum 12-Month Contract for IT Support: While beneficial for long-term relationships, this minimum term for IT support services might be a barrier for startups or businesses with rapidly changing needs that prefer more flexible month-to-month options.
• Limited Public Pricing Information: The homepage doesn’t provide specific pricing tiers or packages for its services. Potential clients would need to contact them directly for quotes, which adds an extra step in the evaluation process.
• Generic Testimonials No Industry Specificity: While testimonials are good, they are quite generic. Knowing the specific industries or sizes of the businesses providing testimonials could offer more targeted reassurance to prospective clients from similar sectors.
• Trustpilot Link without Visible Rating: While they link to Trustpilot, the immediate visibility of their actual rating or number of reviews on the homepage is absent. A prominently displayed high rating could significantly boost immediate trust.
• Some Internal Links Redirect to Homepage/Same Page: Based on the provided link data, some “Quick links” such as “Managed Workplace”, “Connect”, “Communicate”, and “Hosting” within the footer lead back to the main domain or a section on the same page using # anchors, rather than distinct, detailed service pages. This could create a slight navigation friction if a user expects a separate deep-dive page immediately. Similarly, the “Privacy Policy” and “Cookies Policy” links might point to the same page or require further action.
• Reliance on External Domain for Core Services: The primary domain subsetsolutions.uk acts more as a brochure site, directing users to subsetenterprise.co.uk for detailed service pages and contact forms. While functional, it might slightly confuse some users initially about which domain is the primary operational one.
• Lack of Detailed Case Studies: Beyond testimonials, robust case studies demonstrating specific challenges solved and measurable outcomes would provide deeper insights into their capabilities and impact.
• No Obvious Free Trial for Services: There’s no mention of a free trial for any of their services, which can be a common offering in IT services especially for hosting or communications to allow businesses to test the waters before committing.

Subsetsolutions.uk Alternatives

When evaluating IT and hosting solutions, exploring alternatives is a smart move.

While subsetsolutions.uk offers a strong localized presence in the UK, many global and UK-based providers offer similar or more extensive services, often with varying pricing models and feature sets.

The key is to find a partner that not only meets your technical needs but also aligns with your business’s values and budget.

Comprehensive Cloud Computing Platforms

For businesses requiring highly scalable, flexible, and powerful infrastructure, major cloud providers are often the go-to. Tnlcrm.com Review

• Amazon Web Services AWS: The industry leader, offering an unparalleled breadth and depth of services from computing and storage to advanced AI and machine learning. Ideal for businesses of all sizes, from startups to large enterprises.
• Microsoft Azure: Microsoft’s cloud platform, deeply integrated with its enterprise software ecosystem. Excellent for businesses already using Windows Server, SQL Server, or Office 365, providing seamless hybrid cloud capabilities.
• Google Cloud Platform GCP: Known for its strengths in data analytics, machine learning, and containers. It leverages Google’s global infrastructure and is favored by data-intensive and innovative companies.

Web Hosting and Managed Service Providers

For businesses primarily seeking web hosting, managed WordPress, or more hands-on IT support, specialized providers are a better fit.

• DigitalOcean: A favorite among developers for its simplicity, predictable pricing, and focus on providing virtual private servers VPS and managed databases. It’s a solid choice for those who want more control than shared hosting but less complexity than full cloud platforms.
• OVHcloud: A global player offering a wide range of cloud and dedicated server solutions. Known for its competitive pricing and emphasis on data sovereignty, particularly appealing to European businesses.
• Hostinger: One of the most affordable options for shared and cloud hosting, making it popular for small businesses and personal websites. It offers a user-friendly interface and decent performance for the price.
• SiteGround: A premium hosting provider highly recommended for WordPress users due to its optimized performance, robust security, and exceptional customer support. It’s a great choice for businesses where website speed and reliability are paramount.
• Rackspace Technology: A global leader in managed cloud services, offering expertise across AWS, Azure, Google Cloud, and OpenStack. They provide dedicated support and operational services for complex cloud environments.
• Liquid Web: Specializes in managed hosting for mission-critical sites and applications, offering dedicated servers, VPS, and managed WordPress/WooCommerce. Known for its “Heroic Support.”
• GoDaddy: While often associated with domain registration, GoDaddy also offers a wide array of web hosting services, including shared, VPS, and dedicated servers, as well as website builders and marketing tools.
• Kinsta: A premium managed WordPress hosting provider powered by Google Cloud Platform. Offers incredible speed, scalability, and expert WordPress support, though at a higher price point.

IT Support & Managed IT Service Providers MSPs

For direct IT support, virtual IT teams, and network management, dedicated MSPs are key. Many local and regional MSPs operate globally.

• Datto: A leading provider of cloud-based software and technology solutions purpose-built for MSPs. While they don’t directly offer services to end-users, their network of partners includes many top-tier IT support providers.
• Local IT Consultancies: Searching for “Managed IT Services ” will often yield local companies that can provide on-site support, specialized consulting, and more personalized service tailored to regional business environments. Examples include:
  • ProVantage IT US-based
  • Freshwater IT UK-based
  • These local providers often mirror Subset’s model of providing personalized, in-house support within a specific geographic area.

Choosing the right alternative depends heavily on your specific needs: do you need raw cloud infrastructure, dedicated web hosting, or hands-on IT support? Evaluate factors like scalability, support quality, pricing models, and specific feature sets before making a decision. Beyond-wealthtrading.com Review

How to Cancel Subsetsolutions.uk Subscription

While the subsetsolutions.uk website doesn’t offer a direct “cancel subscription” button or a dedicated portal for managing existing services from the homepage, the process for cancellation would typically involve direct communication with their support team.

Given that they operate on minimum 12-month contracts for services like Managed Workplace, understanding their cancellation policy is crucial.

Steps to Initiate Cancellation

1. Review Your Contract: The absolute first step is to carefully review the service agreement or contract you signed with Subset Enterprise. This document will outline the specific terms and conditions for cancellation, including notice periods, potential early termination fees, and any requirements for data migration or service handover.
2. Contact Their Support Team:
   • Email: Send a formal cancellation request to their stated email address: . Ensure your email clearly states your intent to cancel, your company name, account number if applicable, and the specific services you wish to terminate. Request an acknowledgment of your cancellation request.
   • Phone: Call them directly at +44 0 203 468 1421. It’s advisable to follow up any phone conversation with an email summarizing what was discussed and agreed upon, creating a written record.
   • Via Contact Form: Utilize the “Contact Us” form on their associated website subsetenterprise.co.uk/contact-us/. Again, retain a copy of your submission.
3. Provide Required Notice: Most IT service providers require a specific notice period e.g., 30, 60, or 90 days before the end of your contract term or renewal date. Failing to provide adequate notice could lead to automatic renewal or additional charges.
4. Discuss Data Migration & Handover: If you are hosting websites, data, or using their communication systems, discuss the process for migrating your data to a new provider or receiving a copy of your data before your services are fully terminated. Clarify any associated costs or procedures.
5. Confirm Cancellation: Do not consider your subscription canceled until you receive a formal confirmation from Subset Enterprise. This confirmation should ideally include the termination date and confirmation of any final charges or refunds.

Important Considerations

• Early Termination Fees: If you are canceling before the end of a minimum contract term e.g., within the 12-month period for IT Support, be prepared for potential early termination penalties as outlined in your contract.
• Data Backup: Always back up your data independently before initiating any service cancellation, especially for hosting or cloud-based services. This ensures you have a copy regardless of the provider’s migration assistance.
• Alternative Services: Have your new IT or hosting provider lined up and ready to transition services to minimize any downtime for your business operations.

How to Cancel Subsetsolutions.uk Free Trial

Based on the publicly available information on the subsetsolutions.uk and subsetenterprise.co.uk homepages, there is no explicit mention of a free trial offering for any of their services IT Support, Internet Connectivity, Green Hosting, Communications. The IT Support section specifically mentions a “Monthly Contract 12 months min,” which implies a commitment from the outset rather than a trial period.

If a Free Trial Were Offered Hypothetically:

Should Subset Enterprise introduce a free trial in the future, the typical steps to cancel would involve:

1. Check Trial Terms: Locate the terms and conditions of the specific free trial you enrolled in. This document would detail the trial duration, any automatic conversion to a paid subscription, and the precise steps required to cancel before charges incur.
2. Access Account Dashboard: Most services with free trials provide a dedicated online account dashboard where you can manage your subscription settings. Look for options like “Subscription,” “Billing,” “Account Settings,” or “Manage Services.”
3. Locate Cancellation Option: Within the dashboard, there’s usually a clear button or link to cancel your trial or prevent automatic renewal. This might be labeled “Cancel Trial,” “Manage Plan,” or “Do Not Renew.”
4. Confirm Cancellation: Follow the prompts to confirm your cancellation. You may be asked for feedback on why you are canceling. Ensure you receive a confirmation email indicating that your trial has been successfully terminated and you will not be charged.
5. Contact Support If No Online Option: If no clear online cancellation method is available, or if you encounter issues, contact Subset Enterprise’s support team directly via email or phone +44 0 203 468 1421 before your trial period ends. State clearly that you wish to cancel your free trial and avoid any charges.

Current Approach for New Clients

Since a free trial is not advertised, potential clients would typically proceed with direct engagement through their “Talk to a consultant” or “Contact us now” options. Runecherry.com Review

This usually involves a consultation to assess needs and then the drafting of a service agreement or contract, potentially with the aforementioned minimum 12-month term for some services.

Businesses interested in testing Subset’s capabilities would need to inquire about short-term contracts or specific pilot projects if a full-year commitment is too significant without prior experience.

Subsetsolutions.uk Pricing

Based on the information presented on the subsetsolutions.uk and subsetenterprise.co.uk homepages, specific pricing details are not publicly disclosed. This is a common practice for B2B IT service providers, especially those offering tailored solutions like managed IT support, dedicated internet access, and customized communication systems.

How Pricing is Likely Handled:

1. Consultation-Based Quotes: For services like “IT Support – ‘In-House’ Virtual IT Team” or “Communications – Unified Connections,” pricing is almost certainly determined after a direct consultation. This allows Subset Enterprise to understand the client’s specific requirements, scale of operations, number of users, desired service levels, and any unique infrastructure needs.
2. Service Customization: Because their services are “built with your business in mind, whatever your size, sector or requirements,” the cost will vary significantly based on customization. For example, the cost of “Managed Workplace” will depend on the number of devices, complexity of the network, and the level of proactive monitoring and support desired.
3. Contractual Basis: The mention of “Monthly Contract 12 months min” for IT support suggests that services are typically provided under a longer-term agreement. Pricing would likely be structured as a recurring monthly fee, possibly with discounts for longer commitments or upfront payments.
4. Factors Influencing Cost:
   • Number of Users/Devices: More endpoints to manage will increase costs.
   • Service Scope: The specific services bundled e.g., IT support + hosting + connectivity will dictate the overall price.
   • SLA Service Level Agreement: Higher guarantees for uptime, response times, and resolution times often come with a premium.
   • Data Volume/Bandwidth: For hosting and internet connectivity, the amount of data stored and bandwidth consumed will be key pricing factors.
   • Security Requirements: Enhanced security measures or compliance needs can add to the cost.

How to Get a Quote:

Prospective clients would need to utilize the “Talk to a consultant” or “Contact us now” options on their website. This typically involves:

1. Filling out a contact form. Bondulwich.com Review

2. Calling them directly at +44 0 203 468 1421.

3. Sending an email to .

During this initial contact, businesses would present their needs, and Subset Enterprise would then provide a customized proposal and quote.

This approach allows them to offer competitive pricing tailored to each client’s unique operational footprint rather than a one-size-fits-all package.

Subsetsolutions.uk vs. Competitors

When a business is looking for IT and hosting solutions, comparing providers is essential. Braveape.co Review

Subsetsolutions.uk via Subset Enterprise positions itself as a UK-based, privately owned, and customer-focused IT and media consultancy for SMEs.

Let’s compare its likely approach and competitive standing against typical larger and specialized competitors.

Subsetsolutions.uk’s Niche and Differentiators

• Personalized Service: Their emphasis on a “Friendly Team,” “Privately Owned” status, and “Complete Control” not outsourcing to third parties suggests a highly personalized and dedicated service model. This can be a huge draw for SMEs that feel overlooked by larger, more impersonal providers.
• Local UK Focus: Being UK-based with a UK team is a significant advantage for local businesses, offering easier communication, potential on-site support, and a better understanding of local regulations and business culture.
• Green Hosting: Their 100% green energy hosting is a unique selling proposition, appealing to businesses committed to sustainability.
• One-Stop Shop for SMEs: They aim to be a single provider for IT support, connectivity, hosting, and communications, simplifying vendor management for busy small and medium businesses.

Comparison with Large Cloud Providers e.g., AWS, Azure, Google Cloud

• Scale and Scope:
  • AWS/Azure/GCP: Offer virtually unlimited scalability, a massive global infrastructure, and thousands of services covering almost every imaginable IT need IaaS, PaaS, SaaS, AI, IoT, etc.. They are ideal for complex, large-scale deployments or those needing specialized, cutting-edge cloud services.
  • Subsetsolutions.uk: Likely operates on a smaller, more localized scale, focusing on managed services built on top of foundational infrastructure. They are likely not providing raw, unmanaged cloud resources but rather end-to-end solutions.
• Pricing Model:
  • AWS/Azure/GCP: Pay-as-you-go, highly granular billing, often requiring significant expertise to optimize costs.
  • Subsetsolutions.uk: Likely fixed monthly contracts as seen with the 12-month minimum for IT support, providing predictable costs for managed services.
• Support:
  • AWS/Azure/GCP: Tiered support models, often requiring additional subscriptions for enterprise-level support. While robust, it can sometimes feel less personal.
  • Subsetsolutions.uk: Emphasizes “in-house” and “friendly” support, aiming for a more hands-on, personalized experience.

Comparison with Specialized Web Hosts e.g., SiteGround, Hostinger, Kinsta

• Focus:
  • Specialized Hosts: Primarily focused on web hosting shared, VPS, managed WordPress, often with highly optimized environments for specific platforms like WordPress.
  • Subsetsolutions.uk: Offers “Green Hosting UK” as one of many services, alongside IT support and communications. Their hosting is likely managed but may not have the same level of granular optimization for specific CMS platforms as dedicated web hosts.
• Price Point:
  • Specialized Hosts: Often have transparent, publicly listed pricing, with very competitive rates for basic hosting.
  • Subsetsolutions.uk: Prices are consultation-based, indicating tailored, potentially higher-value solutions rather than commodity hosting.
  • Specialized Hosts: Known for excellent support specific to hosting issues.
  • Subsetsolutions.uk: Provides broader IT support, extending beyond just hosting to full business IT.

Comparison with Other Managed IT Service Providers MSPs

• Service Breadth:
  • Subsetsolutions.uk: Offers a good range of core IT services for SMEs.
  • Other MSPs: Can vary wildly in scope, from niche cybersecurity firms to full-spectrum IT departments. Some may offer more advanced solutions in specific areas e.g., highly complex network infrastructure, specialized compliance.
• Local Presence:
  • Subsetsolutions.uk: Strong emphasis on being a UK-based team.
  • Other MSPs: Many are local or regional, offering similar hands-on support. Larger MSPs may have a broader national or international footprint.
• Proprietary vs. Vendor Agnostic:
  • Subsetsolutions.uk: Mentions “Privately Owned Network” and “Privately Owned IP Space,” suggesting control over their infrastructure.
  • Other MSPs: Some are highly vendor-agnostic, working with a wide range of hardware and software partners, while others specialize in particular ecosystems e.g., a Microsoft-centric MSP.

Conclusion on Competition:

Subsetsolutions.uk appears well-positioned for UK-based SMEs seeking a single, reliable, and personalized IT partner that values direct communication and environmental responsibility. Floorplancreator.net Review

They compete effectively by offering a more hands-on, less fragmented service experience compared to larger cloud providers, and a broader IT scope than purely web-hosting companies.

Their success hinges on delivering on their promise of simplicity and dedicated “in-house” support.

FAQ

What is subsetsolutions.uk?

Subsetsolutions.uk serves as the online presence for Subset UK also known as Subset Enterprise, an IT and media consultancy based in the UK that provides technology and expertise to small and medium-sized enterprises.

What services does subsetsolutions.uk offer?

Subsetsolutions.uk via Subset Enterprise offers a range of services including IT support virtual in-house IT team, managed workplace, fast internet connectivity 4G, broadband, dedicated internet, green hosting, and unified communication solutions.

Is subsetsolutions.uk a legitimate company?

Based on the information on their website, subsetsolutions.uk appears to be a legitimate business operating as an IT and media consultancy, providing contact information, physical address, and client testimonials. Mcleaks.com Review

Where is Subset UK located?

Subset UK is located at 75 Millmarsh Lane, Enfield, EN3 7UY, United Kingdom, with their address provided on their website and linked to Google Maps.

Does subsetsolutions.uk offer 24/7 support?

Yes, subsetsolutions.uk states that their “Fast Internet Connectivity” service includes “24/7/365 Inhouse Support.” It’s advisable to confirm if this extends to all their services.

What is “Green Hosting” offered by subsetsolutions.uk?

“Green Hosting UK” by subsetsolutions.uk signifies that their hosting services operate on 100% green energy and utilize a privately owned network with extra monitored security.

Does subsetsolutions.uk provide services outside of the UK?

The website’s focus and name “Subset UK” suggest their primary market is the United Kingdom, but it’s best to contact them directly to inquire about international service availability.

How can I get a quote from subsetsolutions.uk?

To get a quote, you need to contact them directly via their “Talk to a consultant” or “Contact us now” options, which include a phone number +44 0 203 468 1421 and an email address . Foodstiks.com Review

Does subsetsolutions.uk offer a free trial for their services?

No, the homepage information for subsetsolutions.uk and subsetenterprise.co.uk does not mention any free trial offers for their IT support, hosting, or connectivity services.

What is the minimum contract term for IT Support from subsetsolutions.uk?

For their IT Support – ‘In-House’ Virtual IT Team service, subsetsolutions.uk specifies a “Monthly Contract 12 months min,” indicating a minimum commitment of 12 months.

How do I cancel my subscription with subsetsolutions.uk?

To cancel a subscription with subsetsolutions.uk, you typically need to review your service contract for cancellation terms, then formally contact their support team via email or phone to initiate the cancellation process and provide the required notice.

Does subsetsolutions.uk outsource its support?

No, subsetsolutions.uk states that they provide “personal support for your needs, meaning we do not outsource to a third-party service” and use their “UK Based Team.”

Are there testimonials available for subsetsolutions.uk?

Yes, the homepage of subsetsolutions.uk features several testimonials from clients like Carol Verity Marketing, Jacqui Tetely Accountant, and Karl Clark Creative Exhibition & Event Specialists. Pimaxvision.com Review

What is the difference between subsetsolutions.uk and subsetenterprise.co.uk?

Subsetsolutions.uk appears to serve as the primary brand website, while subsetenterprise.co.uk is the operational domain where detailed service descriptions and contact forms are hosted, suggesting they are two closely linked parts of the same company Subset UK.

Does subsetsolutions.uk offer WordPress hosting?

Yes, under their “Green Hosting” section, there is a specific link for “WP Hosting,” indicating they offer specialized hosting for WordPress websites.

What kind of internet connectivity options does subsetsolutions.uk provide?

They provide various internet connectivity options including 4G for Events and IoT, Broadband, and Dedicated Internet Access DIA.

Can I view Subset UK’s status page for service updates?

Yes, the website footer includes a link to a “Status Page” status.subset.host, where you can check the operational status of their services.

What is Subset UK’s approach to data privacy?

The website includes a link to a “Privacy Policy” in its footer, which should outline their practices regarding data collection, usage, and protection. Lemonpomelo.com Review

Does subsetsolutions.uk offer consulting services?

Yes, the website invites users to “Talk to a consultant” and refers to itself as an “IT and media consultancy,” indicating they offer consulting services.

What type of businesses does subsetsolutions.uk primarily serve?

Subsetsolutions.uk primarily serves small and medium-sized enterprises SMEs with their IT and media consultancy services.