swagup.com FAQ

What is swagup.com?

Swagup.com is an online platform that provides end-to-end solutions for creating, managing, and distributing custom branded merchandise, often referred to as “swag.” They handle everything from design and production to warehousing, assembly, and global shipping of custom swag packs and bulk items.

How does SwagUp simplify branded merchandise?

SwagUp simplifies branded merchandise by offering a comprehensive platform that automates key processes.

This includes free custom design services, warehousing and inventory management, automated address collection via “Redeem Pages,” professional assembly of swag packs, and handling all domestic and international shipping logistics, including customs forms.

What types of products can I customize on SwagUp.com?

You can customize a wide range of products on SwagUp.com, including apparel (like Dad Hats), drinkware (like The Winston Bottle), office supplies (like Denik Eco Pocket Journal), various types of mailer boxes, and accessories such as Natural Canvas Totes. Is Swagup.com Worth It?

They offer items suitable for corporate gifting, employee onboarding, and events.

Does SwagUp offer design services?

Yes, SwagUp offers free custom swag design services.

If you don’t have an in-house designer, their team can help you create professional designs for your chosen merchandise to ensure it aligns with your brand.

Can SwagUp store my merchandise?

Yes, SwagUp offers warehousing and inventory management services.

You can store your bulk swag at their New Jersey warehouse. Best Tech Acquisition Services for Ethical Consumers

They also allow you to send third-party items you already own to their warehouse to be included in future swag packs.

Are there fees for storing swag with SwagUp?

Yes, warehousing fees are charged every 6 months.

These fees are based on the number of items left in your inventory at the beginning of the 6-month period, with specific rates for packs and individual items categorized by size (small, medium, large).

How long does it take to get swag produced?

Swag production typically takes 3-4 weeks.

However, if you have a rushed request, you can inform your dedicated Swag Expert, and they will work to sort it out. Is getupgraded.com Worth It?

Simpler designs with fewer colors generally have quicker production times.

Does SwagUp ship internationally?

Yes, SwagUp ships globally to any location worldwide.

They also handle complex international shipping logistics, including managing customs forms, though rates may vary depending on the size and weight of the shipment.

What are “Redeem Pages” and how do they work?

Redeem Pages are branded web pages created by SwagUp that allow your recipients to input their own shipping addresses and, if applicable, select sizes (e.g., for apparel). This automation eliminates the need for you to manually collect and manage individual recipient addresses, streamlining distribution and enhancing privacy.

What are SwagUp’s membership tiers?

SwagUp offers different membership tiers: Basic, Silver, Gold, and Platinum. How to Get Started with newsmilelife.com

These tiers provide varying levels of benefits, discounts, and access to advanced features.

For instance, a Gold or Platinum membership is required to set a custom “Swag Shop” live for sales.

Can I create an online store with SwagUp?

Yes, SwagUp offers the ability to create a “Swag Shop,” which is a branded online store for your employees or customers. This allows for on-demand ordering and fulfillment.

To make the Swag Shop live for sales, you typically need a Gold or Platinum membership.

Who owns SwagUp.com?

SwagUp.com is owned by Bensussen Deutsch & Associates, LLC (BDA), a well-established global merchandise agency. Who Owns getupgraded.com?

This ownership provides significant corporate backing and industry expertise to SwagUp.

Is SwagUp.com legitimate and safe to use?

Yes, SwagUp.com appears to be a legitimate and safe platform.

It has a long-established domain (since 2012), uses SSL encryption for data security, provides clear contact information and legal policies, and is backed by a reputable parent company, BDA.

What is the typical turnaround time for SwagUp orders?

As stated in their FAQs, typical production time for swag is 3-4 weeks.

This period is for manufacturing the items, with shipping time being additional. newsmilelife.com Alternatives

What if I have existing swag I want to include in packs?

SwagUp allows you to send your existing or leftover swag items to their warehouse.

They will store these items and incorporate them into your custom swag packs or shipments as requested, integrating them into their fulfillment process.

How do I contact SwagUp customer support?

You can contact SwagUp customer support via phone at 646-494-0520, through their “Chat with us” option on the website, or by reaching out to your assigned Dedicated Swag Expert.

They also have a comprehensive “Help” or “Support” portal.

Does SwagUp offer a free trial?

SwagUp does not offer a traditional time-limited free trial for its full platform. getupgraded.com Review & First Look

However, they provide options like booking a demo, getting a free sample pack, and allowing users to create a Swag Shop to “see what it can do” before committing to a paid membership for live sales.

How do I cancel my SwagUp membership or services?

To cancel a SwagUp membership (like Gold or Platinum) or ongoing services such as warehousing, you should refer to their “Membership Terms of Service” and directly contact your Dedicated Swag Expert or general customer support via phone or chat to initiate the cancellation process.

What kind of businesses benefit most from SwagUp?

Businesses with frequent or high-volume swag needs, distributed teams (especially remote or global), those requiring custom swag packs, and companies looking to streamline their entire swag management process from design to delivery benefit most from SwagUp’s services.

Can I get a quote from SwagUp before committing?

Yes, you can get a preliminary cost estimate using the interactive “calculate cost” tool on their homepage by entering the desired number of packs.

For a detailed and precise quote, it’s recommended to book a demo or start a project to discuss specific items and customization needs with a Swag Expert. newsmilelife.com Pros & Cons