Taxiserviceairportrome.com Review

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Based on looking at the website taxiserviceairportrome.com, it appears to offer airport transfer services primarily in Rome, with additional services in Milan, Turin, and Florence.

The site emphasizes guaranteed rides, instant booking confirmation, and driver details sent via SMS/Email.

While the service itself seems straightforward, a thorough review reveals some areas that could raise questions for a discerning user, especially when prioritizing transparency and comprehensive consumer information.

Here’s an overall review summary:

  • Overall Trustworthiness: Moderate. The site provides basic service details but lacks critical transparency elements often found on highly reputable service providers.
  • Ease of Use: High. The booking process appears simple, requiring only pick-up/drop-off, date, time, and passenger count.
  • Information Clarity: Moderate. While service inclusions like flight monitoring and baggage assistance are clear, details on cancellation policies, refund procedures, and full terms and conditions are not immediately prominent.
  • Customer Support Information: Low. No direct phone number or dedicated customer support email is prominently displayed on the homepage, which is a significant drawback for an immediate service.
  • Pricing Transparency: Moderate. Rates are shown after inputting details, but the initial advertised prices e.g., €14.00 – €18.00 per person can be misleading if not clearly stated as “per person” or if other hidden fees might apply though they claim fuel, VAT, and tolls are included.
  • Company Credibility: Moderate. A VAT number and REA number are provided, which is good for identifying the registered entity TSA – AIRPORT TRANSFERS, but more about the company’s history or team is absent.

The website aims for simplicity, focusing on the core service of airport transfers.

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However, for a user looking for complete peace of mind, particularly when arranging critical travel logistics, the absence of easily accessible, comprehensive legal terms, a clear cancellation policy, and readily available customer support contact information beyond an “operations department” mentioned for contact upon landing is a notable concern.

Here are some ethical and practical alternatives for airport transfers:

  • Uber

    • Key Features: Wide availability in major cities globally, ride-hailing app, various vehicle options UberX, Comfort, Black, upfront pricing, cashless payments, real-time tracking, driver and vehicle details provided.
    • Average Price: Varies significantly by location, time, and vehicle type. Often competitive with traditional taxis.
    • Pros: Convenient, reliable, easy to use, transparent pricing, customer support through the app.
    • Cons: Surge pricing during peak hours, less personal service than private transfers, driver quality can vary.
  • Lyft

    • Key Features: Similar to Uber, strong presence in North America, offers shared rides, standard, and luxury options, in-app tipping, robust safety features.
    • Average Price: Comparable to Uber, also subject to dynamic pricing.
    • Pros: User-friendly app, generally good driver network, transparent pricing, strong focus on customer safety.
    • Cons: Less global reach than Uber, dynamic pricing can make costs unpredictable, some areas have limited availability.
  • Gett

    • Key Features: Focuses on black cabs and licensed taxis, particularly strong in London and other European cities, fixed pricing for many routes, corporate accounts available.
    • Average Price: Typically standard taxi fares, with potential for fixed pricing.
    • Pros: Uses licensed and vetted drivers, often more reliable for specific vehicle types e.g., black cabs, good for business travel.
    • Cons: Limited geographical coverage compared to ride-sharing giants, app interface can be less intuitive for new users.
  • Bolt

    • Key Features: Operates in Europe, Africa, and parts of Asia, offers ride-hailing, micromobility scooters, e-bikes, and food delivery. Focus on affordability and driver earnings.
    • Average Price: Often positioned as a more affordable alternative to Uber in some markets.
    • Pros: Competitive pricing, wide range of services in supported regions, easy-to-use app.
    • Cons: Not available in North America, customer support can be less responsive, driver network quality varies by region.
  • Blacklane

    • Key Features: Premium chauffeur service, available in over 50 countries, professional drivers, luxury vehicles, flight tracking, complimentary waiting time, all-inclusive pricing.
    • Average Price: Higher than standard ride-hailing due to its premium nature.
    • Pros: Excellent for business travelers or those seeking a high-comfort, reliable experience, professional and punctual drivers, global reach.
    • Cons: Significantly more expensive than other options, less flexible for last-minute bookings.
  • Rome2Rio

    • Key Features: A comprehensive travel planning tool that helps compare and book transportation options flights, trains, buses, ferries, rideshares, and taxis from point A to point B globally.
    • Average Price: Provides price estimates for various transport modes, allowing users to choose.
    • Pros: Excellent for comparing all possible transport methods, provides routes and estimated travel times, can link to booking sites.
    • Cons: Not a direct booking platform for all services, sometimes estimates can be slightly off, doesn’t directly offer the ride itself.
  • Welcome Pickups

    • Key Features: Specializes in personalized airport transfers and travel experiences, available in many European cities. Offers local insights from drivers, flight monitoring, child seats available, pre-booked.
    • Average Price: Mid-to-high range, often comparable to pre-booked private transfers.
    • Pros: Personalized service, local driver knowledge, reliable and professional, good for first-time visitors to a city.
    • Cons: Limited to specific cities, pricing can be higher than a regular taxi or budget ride-share.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Taxiserviceairportrome.com Review & First Look

When first landing on taxiserviceairportrome.com, the immediate impression is one of directness.

The site is designed to funnel users towards booking an airport transfer quickly.

It prominently features a booking widget and highlights key assurances like “service active every day of the year, 7 a day, 24 hours a day,” and “your ride to / from the destination of your choice is guaranteed!” This focus on availability and certainty is crucial for a travel-related service, aiming to alleviate immediate anxieties about missed connections or transport headaches.

Initial Impressions and User Interface

The layout is clean and functional, prioritizing the booking process.

The “Book online” call to action is prevalent, suggesting a streamlined user experience.

Navigation seems minimal, pushing users directly into the transfer booking flow.

  • Simplicity: The site is not cluttered with excessive graphics or complex menus.
  • Directness: The purpose of the site airport transfers is immediately clear.
  • Booking Focus: The primary interaction point is the booking form.

Key Claims and Assurances

The homepage makes several strong claims intended to build trust:

  • 15 years of experience: “For 15 years, we have been dealing with passenger transport to and from the Rome Airports.” This suggests a long-standing presence in the market.
  • Instant Confirmation: “You will receive a confirmation SMS/Email immediately after booking.” Essential for peace of mind.
  • Driver Details: “A few hours before the transfer you will also receive the driver’s details by SMS/Email.” A good security and reliability feature.
  • Flight Monitoring: “We control the flight with our applications, we will call you as soon as you land.” This is a critical service for airport transfers, adjusting to delays.
  • Meet & Greet: “You will find your driver with a sign with your name written on it.” This minimizes confusion upon arrival.

Taxiserviceairportrome.com Pros & Cons

Delving deeper into taxiserviceairportrome.com, it’s evident that while it aims for efficiency and clarity, there are areas where it excels and others where it falls short compared to industry best practices and user expectations for comprehensive service information.

Strengths of the Service Offering

The platform has several commendable aspects, particularly for travelers prioritizing simplicity and direct booking.

  • 24/7 Availability: The assurance of service “every day of the year, 7 a day, 24 hours a day” is a significant advantage for travelers arriving at any time.
  • Guaranteed Transfers: The promise that “your ride to / from the destination of your choice is guaranteed!” is a strong selling point for reliability.
  • Real-time Flight Monitoring: This service is invaluable for airport transfers, as it allows the driver to adjust to flight delays, minimizing waiting times and potential extra charges for the customer.
  • Personalized Meet & Greet: The practice of meeting clients in the arrivals hall with a name sign is a reassuring feature, especially for first-time visitors or those unfamiliar with the airport.
  • Diverse Fleet: Offering SEDAN 3-4 people, MINIVAN 8 people, MINIBUS 20 people, and COACH 52 people caters to a wide range of group sizes and luggage requirements.
  • All-inclusive Pricing Claim: The statement “fuel, VAT and tolls are included in the rates indicated” is a positive for price transparency, preventing hidden fees.
  • Multi-City Service: While the domain focuses on Rome, the expansion to Milan, Turin, and Florence airports increases its utility for travelers across Italy.
  • Mobile App: The mention of a “Traveler App” to “Book, check your booking details, or cancel your transfers” suggests a commitment to modern convenience and self-service.

Areas for Improvement and Potential Drawbacks

Despite its advantages, the website leaves some questions unanswered and lacks certain elements common to highly trusted online service providers.

  • Lack of Prominent Customer Support: There is no easily visible phone number or dedicated customer service email on the homepage. This can be a major issue if a traveler has an immediate pre-booking query or an urgent issue post-booking e.g., flight change, lost luggage. The mention of “our operations department for a check” upon landing isn’t a substitute for proactive, accessible support.
  • Limited Legal & Policy Information: While a VAT number and REA number are good, clear links to comprehensive Terms and Conditions, Privacy Policy, and a detailed Cancellation/Refund Policy are not immediately obvious or linked prominently on the homepage. Users have to infer these from the app’s mention of cancellation or hope it’s detailed in the FAQ. Reputable companies typically place these front and center.
  • Ambiguous Pricing Display: While “fuel, VAT and tolls are included,” the initial advertised “per person” rates for transfers e.g., €14.00 – €18.00 per person for a car for up to 3/4 people can be confusing. Does this mean €14 per person, totaling €42-€56 for a 3-person car, or is it a rate per vehicle that varies based on the number of people up to the maximum? Clarifying this upfront would prevent misunderstandings.
  • No Customer Reviews/Testimonials: The absence of on-site testimonials or links to third-party review platforms like Trustpilot or Google Reviews makes it harder for new users to gauge service quality and reliability based on others’ experiences. A “15 years” claim is strong, but social proof would reinforce it.
  • Basic FAQ Section: While there’s an FAQ link, a comprehensive and easily navigable FAQ that covers common issues beyond just booking details e.g., what if my flight is severely delayed? What about child seats? How do I complain? would be beneficial.
  • Generic “BOOK” Links: Several “BOOK” links on the homepage lead to “#” the current page instead of directly to the booking form or a specific booking step. This is a minor navigational flaw but can be frustrating.

Taxiserviceairportrome.com Alternatives

When evaluating online services, it’s always wise to consider alternatives that might offer greater transparency, broader features, or more robust support, especially for critical services like airport transfers.

For a reliable travel experience, platforms that prioritize comprehensive information and user trust are key.

Why Explore Alternatives?

While taxiserviceairportrome.com appears functional, the absence of prominent legal terms, transparent cancellation policies, and easily accessible customer support contact information could be a concern for some travelers.

Alternatives often excel in these areas, providing greater peace of mind.

Top Ethical and Reliable Transportation Alternatives

Here are some established and ethical alternatives for transportation and airport transfers, focusing on user-friendliness, reliability, and clear terms of service:

*   Service Type: Ride-hailing, private car service.
*   Key Features: Global presence in major cities, easy mobile app booking, various service tiers economy, comfort, premium, upfront pricing estimates, real-time tracking, driver and vehicle details, in-app customer support.
*   Pros: Highly convenient, often faster than traditional taxis in many areas, clear digital paper trail for bookings and payments.
*   Cons: Dynamic pricing can lead to higher costs during peak times, availability may vary in smaller towns.

*   Service Type: Ride-hailing, private car service primarily North America.
*   Key Features: Similar to Uber, strong in North American markets, offers various ride options including shared rides, in-app payment, safety features, round-the-clock support.
*   Pros: User-friendly interface, competitive pricing, good driver network in its operational areas.
*   Cons: Limited global reach compared to Uber, surge pricing can impact costs.

*   Service Type: Taxi and ride-hailing app, often partnering with licensed taxi fleets.
*   Key Features: Strong in major European cities especially London, focuses on licensed drivers and black cabs, fixed pricing for many routes, corporate accounts.
*   Pros: Utilizes professional, licensed drivers, often reliable for specific vehicle types, good for business travel.
*   Cons: Geographic limitations, less diverse vehicle options than general ride-hailing.

*   Service Type: Ride-hailing, micro-mobility, and food delivery.
*   Key Features: Significant presence in Europe, Africa, and parts of Asia, often competitive pricing, user-friendly app.
*   Pros: Affordable in many markets, wide service offering beyond just rides, easy to book.
*   Cons: Not available in the US or Canada, customer service can vary by region.

*   Service Type: Premium chauffeur and airport transfer service.
*   Key Features: High-end vehicles, professional chauffeurs, global service in over 50 countries, flight tracking, complimentary waiting time, all-inclusive pricing, 24/7 customer support.
*   Pros: Luxury experience, highly reliable and punctual, ideal for business travelers or those seeking maximum comfort and professionalism.
*   Cons: Significantly more expensive than standard taxi or ride-hailing services.

*   Service Type: Personalized airport transfers and local insights.
*   Key Features: Available in popular tourist destinations especially Europe, local English-speaking drivers, flight monitoring, pre-ordered child seats, local tips from drivers, 24/7 customer support.
*   Pros: Highly personalized service, excellent for tourists wanting a smooth and informative arrival, reliable and professional.
*   Cons: Limited to tourist-heavy cities, prices are higher than budget options.
  • Kiwitaxi
    • Service Type: Online airport and intercity transfer booking platform.
    • Key Features: Global coverage, fixed prices, various vehicle classes economy, comfort, minivan, meet and greet, 24/7 English-speaking support, booking flexibility with free cancellation up to 24 hours before the trip.
    • Pros: Extensive global network, clear pricing, robust support, flexible cancellation policy is a strong point.
    • Cons: Less immediate booking than ride-hailing apps, requires pre-booking.

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How to Book a Transfer with Taxiserviceairportrome.com

Booking an airport transfer with taxiserviceairportrome.com appears to be a straightforward process, designed for quick user input.

The website prominently features its booking module, guiding users through a few essential steps.

Step-by-Step Booking Process

The homepage immediately presents the necessary fields to initiate a booking:

  1. Enter Pick-up Address: This could be an airport Fiumicino or Ciampino or a specific address/hotel.
  2. Enter Drop-off Destination Address: The final destination for your transfer.
  3. Select Date and Time: Choose the date and precise time for your pickup.
  4. Specify Number of People: Input the total number of passengers.
  5. Click “Next”: The system then calculates and displays the rate based on your input.

Confirmation and Driver Details

The site promises a seamless post-booking experience:

  • Instant Confirmation: “You will receive a confirmation SMS/Email immediately after booking.” This is crucial for verifying your reservation promptly.
  • Driver Contact: “A few hours before the transfer you will also receive the driver’s details by SMS/Email.” This enhances security and allows for direct communication if needed.

Important Notes on Booking

While the process is simple, it’s vital to pay attention to certain details:

  • Input Accuracy: Ensure all addresses, dates, and times are precisely entered to avoid issues.
  • Vehicle Selection: The site implies that once the rate is calculated, you’ll be able to select the vehicle type Sedan, Minivan, Minibus, Coach appropriate for your group size, though this step isn’t explicitly detailed before seeing the price.
  • Price Validation: Double-check the displayed rate against your expectations and confirm what the “per person” pricing truly means if applicable.

Understanding Taxiserviceairportrome.com Pricing

The pricing structure on taxiserviceairportrome.com is designed to be calculated dynamically based on user input, though some indicative “per person” rates are also displayed on the homepage.

Understanding how these rates are determined is crucial for budgeting and avoiding surprises.

Dynamic Pricing Calculation

The core mechanism for determining your fare involves:

  1. Origin and Destination: The distance and route between your chosen pick-up and drop-off points.
  2. Date and Time: While not explicitly stated to cause price variations on the homepage, dynamic pricing is common in transportation, so peak hours or specific days could theoretically influence final rates though the site claims “fuel, VAT and tolls are included”.
  3. Number of Passengers: This directly affects the vehicle type required and, consequently, the price.

Advertised Indicative Rates

The homepage lists some initial rates, which, based on the text, appear to be “per person” for certain vehicle types:

  • Car up to 3/4 people: From/to Fiumicino or Ciampino Airport – Hotel – Address €14.00 – €18.00 per person.
  • Minivan up to 8 people: From/to Fiumicino or Ciampino Airport – Hotel – Address €11.00 – €12.00 per person.
  • Minibus up to 20 people: From/to Fiumicino or Ciampino Airport – Hotel – Address €23.00 – €24.00 per person.
  • Coach up to 52 people: From/to Fiumicino or Ciampino Airport – Hotel – Address €15.00 – €18.00 per person.

What’s Included in the Price?

A significant positive aspect is the explicit statement: “fuel, VAT and tolls are included in the rates indicated.” This suggests that the final price displayed after inputting your journey details should be all-inclusive, which is highly beneficial for travelers who wish to avoid unexpected surcharges.

Potential Ambiguity in Pricing

The “per person” pricing for vehicle types e.g., “Car for up to 3/4 people* from… €14,00 – €18,00 per persona” can be a source of confusion.

  • Clarification Needed: Does a “Car for up to 3/4 people” cost €14 per person totaling €42-€56 for 3-4 people or is the €14-€18 the total fare for the car, and the “per person” note refers to its capacity? Reputable services usually state “total fare for vehicle” or clearly show the total price for the selected number of passengers in the final quote. This ambiguity should be clarified for complete transparency.

Comparison to Other Services

Compared to traditional taxi services in Rome, pre-booked private transfers can sometimes be more expensive but offer fixed rates and avoid potential scams or language barriers.

Ride-hailing apps like Uber or Bolt often have dynamic pricing, which can be cheaper off-peak but significantly more expensive during high demand.

The fixed, inclusive pricing model, if truly transparent, is a competitive advantage.

How to Cancel Taxiserviceairportrome.com Booking

While the taxiserviceairportrome.com website mentions the availability of a “Traveler App” where users can “Book, check your booking details, or cancel your transfers,” the specific details of the cancellation policy are not prominently displayed on the main homepage.

This lack of upfront clarity on cancellation terms is a notable gap in transparency for a service where plans can change rapidly.

Cancellation Through the App

The primary method indicated for managing your booking, including cancellations, is via their dedicated mobile application.

  • Download the App: Users would presumably need to download the “Traveler App” from their respective app stores though direct links or app store names aren’t provided on the homepage.
  • Access Booking Details: Once logged in, users should be able to locate their confirmed transfer booking.
  • Initiate Cancellation: Within the booking details, there should be an option to cancel the transfer.

Missing Details on Cancellation Policy

A significant area for improvement for taxiserviceairportrome.com is to explicitly state their cancellation policy on the website’s main pages, or at least link directly to it.

Key questions remain unanswered without access to detailed terms:

  • Free Cancellation Window: Is there a period during which cancellation is free e.g., 24 hours before the transfer?
  • Partial Refunds: If cancellation occurs outside a free window, is a partial refund offered, or is the full amount forfeited?
  • Cancellation Fees: Are there any administrative or cancellation fees imposed?
  • Method of Refund: How are refunds processed e.g., original payment method, credit?
  • Procedure for Changes: What is the process for changing a booking e.g., date, time, number of passengers instead of outright cancellation?

Importance of Clear Cancellation Policies

For any travel-related service, a clear and accessible cancellation policy is paramount for building customer trust and managing expectations.

Unexpected changes in travel plans are common, and knowing the implications of a cancellation upfront can greatly influence a customer’s decision to book.

  • Industry Standard: Most reputable airport transfer services, such as Kiwitaxi or Welcome Pickups, clearly outline their free cancellation windows e.g., up to 24 hours before pickup on their websites. This allows customers to book with confidence.
  • Customer Peace of Mind: Without this information readily available, users might hesitate to book, fearing loss of payment if their plans change.
  • Reducing Customer Support Queries: Clear policies can reduce the volume of customer service inquiries related to cancellations.

Taxiserviceairportrome.com vs. Competitors

When evaluating taxiserviceairportrome.com, it’s useful to compare its offerings against established competitors in the airport transfer and ride-hailing space.

This helps contextualize its strengths and weaknesses, particularly in terms of transparency, features, and overall user experience.

Direct Comparison: Key Differentiators

Let’s stack taxiserviceairportrome.com against some major players:

Feature/Aspect Taxiserviceairportrome.com Uber/Lyft Ride-hailing Blacklane/Welcome Pickups Premium Transfers Traditional Local Taxis
Booking Method Website, implied App Mobile App Website, Mobile App Street hail, Taxi stand, Phone call
Pricing Model Dynamic calculation, “per person” indicative rates, includes VAT/fuel/tolls Dynamic/Surge pricing, upfront estimates for specific rides Fixed, all-inclusive pricing no hidden fees, tips included Metered, plus surcharges luggage, night, airport fees
Fleet Options Sedans, Minivans, Minibuses, Coaches Varies Economy, Comfort, Premium, XL Luxury Sedans, SUVs, Vans Sedans, some Vans depends on local fleet
Flight Monitoring Yes Yes Yes Rarely, relies on driver knowing estimated time
Meet & Greet Yes driver with name sign Sometimes an option for airport pickups, varies by service tier Yes professional chauffeur with name sign Rarely, usually pick up at designated points
Customer Support Limited direct contacts on homepage. “operations dept” upon landing In-app chat, phone support, extensive FAQ 24/7 dedicated phone/email support Phone number for dispatch, limited post-ride support
Cancellation Policy Not prominently displayed on homepage. via App Clearly defined in app, usually flexible up to a point Clearly defined, often flexible e.g., 1hr before pickup Varies, usually no specific policy for pre-booked
Reviews/Trust Score None directly on site In-app driver ratings, public review platforms Public review platforms, company reputation Informal word-of-mouth, local perception
Geographic Scope Rome, Milan, Turin, Florence airports Global major cities Global major cities Local specific city

Taxiserviceairportrome.com’s Competitive Edge

  • Focus on Airport Transfers: Its specialization can lead to more tailored services for airport logistics e.g., flight monitoring, meet & greet.
  • Diverse Vehicle Sizes: The availability of minibuses and coaches for larger groups is a significant advantage over typical ride-hailing services.
  • All-Inclusive Pricing Claim: If consistently applied and clearly communicated, including fuel, VAT, and tolls upfront is a strong point, avoiding hidden charges that can plague traditional taxis or some ride-hailing services.

Where Competitors Excel

  • Transparency: Uber, Lyft, Blacklane, and Kiwitaxi generally provide far more transparent Terms & Conditions, Privacy Policies, and especially cancellation policies directly on their websites or within their apps. This builds greater user confidence.
  • Customer Support: Competitors, especially premium services and large ride-hailing platforms, offer robust, multi-channel customer support that is easy to access before, during, and after a ride. Taxiserviceairportrome.com’s lack of prominent contact info is a weakness.
  • Reputation & Reviews: Established platforms leverage user reviews and external trust signals like Trustpilot scores to build credibility. Taxiserviceairportrome.com lacks this on its public-facing site.
  • Ease of Use for Changes: Apps like Uber and Lyft make it very easy to change destination or add stops mid-ride, a flexibility that might not be as seamless with pre-booked services without direct human interaction.

In essence, taxiserviceairportrome.com offers a direct, functional service with some good features for airport transfers.

FAQ

How reliable is Taxiserviceairportrome.com based on its website?

Based on its website, Taxiserviceairportrome.com appears moderately reliable.

It promises guaranteed rides, 24/7 service, and includes flight monitoring and a meet-and-greet service, which are strong indicators of reliability.

However, the lack of easily accessible full terms and conditions and prominent customer support contact details somewhat limits full trustworthiness.

Does Taxiserviceairportrome.com offer 24/7 service?

Yes, the website explicitly states, “Our service is active every day of the year, 7 a day, 24 hours a day,” indicating round-the-clock availability for bookings and transfers.

What airports does Taxiserviceairportrome.com serve?

Taxiserviceairportrome.com primarily focuses on Rome’s Fiumicino Airport FCO and Ciampino Airport CIA. Additionally, it serves Milan airports Malpensa, Linate, Orio al Serio, Turin Caselle Airport TRN, and Florence airports Peretola, Pisa San Giusto International Airport.

How do I book a transfer with Taxiserviceairportrome.com?

You can book by entering your pick-up address, drop-off destination, date, time, and number of people on their website’s booking form, then clicking “Next” to view the calculated rate and proceed.

Is flight monitoring included with Taxiserviceairportrome.com transfers?

Yes, the website states, “FLIGHT MONITORED: We control the flight with our applications, we will call you as soon as you land,” ensuring they track your flight for delays.

Will the driver wait for me at the airport with a sign?

Yes, the service includes “CLIENTS RECEPTIONS: We will be waiting for you in the arrivals hall with a sign with your name on it,” for easy identification.

Are prices on Taxiserviceairportrome.com all-inclusive?

The website claims that “fuel, VAT and tolls are included in the rates indicated.” This suggests the displayed price after calculation should be the final amount.

What vehicle types does Taxiserviceairportrome.com offer?

They offer a range of vehicles including SEDAN 3 people, SEDAN SW 4 people, MINIVAN 8 people, MINIBUS 20 people, and COACH 52 people to accommodate different group sizes.

How do I receive confirmation of my booking?

You will receive a confirmation SMS/Email immediately after booking, and driver details will be sent via SMS/Email a few hours before the transfer.

Can I cancel my Taxiserviceairportrome.com booking?

The website mentions that you can “cancel your transfers” via their “Traveler App.” However, specific details regarding cancellation policy, such as free cancellation windows or fees, are not prominently displayed on the homepage.

Does Taxiserviceairportrome.com have a mobile app?

Yes, the website mentions a “Traveler App” that allows you to “Book, check your booking details, or cancel your transfers.”

Is Taxiserviceairportrome.com suitable for large groups?

Yes, with options for MINIBUS up to 20 people and COACH up to 52 people, it caters to large groups effectively.

What is the VAT number for Taxiserviceairportrome.com?

The VAT number provided on the website is 15305461004, and the company is listed as TSA – AIRPORT TRANSFERS.

Are there any hidden fees with Taxiserviceairportrome.com?

Based on their claim that “fuel, VAT and tolls are included in the rates indicated,” there should not be hidden fees.

However, always confirm the final price during the booking process.

How does Taxiserviceairportrome.com compare to Uber or Lyft?

Taxiserviceairportrome.com offers pre-booked, specialized airport transfers with fixed rates once calculated, meet-and-greet services, and larger vehicle options.

Uber/Lyft offer on-demand ride-hailing with dynamic pricing and generally smaller vehicle types, with less emphasis on personalized airport meet-and-greet.

Does Taxiserviceairportrome.com offer services outside Rome?

Yes, despite the domain name, they explicitly list services for airports in Milan, Turin, and Florence.

What if my flight is delayed with Taxiserviceairportrome.com?

The service includes flight monitoring, meaning they track your flight and will adjust the pickup time accordingly, contacting you upon landing.

Can I change my booking with Taxiserviceairportrome.com?

While the website states the app allows you to “check your booking details,” it doesn’t explicitly mention changing a booking.

It’s generally best to contact their operations department or use the app to see if modifications are supported directly.

Does Taxiserviceairportrome.com provide customer support contact information?

The homepage does not prominently display a direct phone number or email for general customer support.

It mentions an “operations department” for contact upon landing, but general inquiries are not easily facilitated upfront.

How long has Taxiserviceairportrome.com been in business?

The website states, “For 15 years, we have been dealing with passenger transport to and from the Rome Airports,” indicating a significant operational history.



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