Theelectroniccigarette.co.uk Reviews

Based on looking at the website, Theelectroniccigarette.co.uk appears to be a well-established online vape retailer in the UK, operating since 2008. They present themselves as a comprehensive source for electronic cigarettes, vape kits, e-liquids, and accessories from a range of popular brands. While they emphasize convenience and value with offers like multi-buy deals and loyalty programs, it’s crucial to remember that vaping products, particularly those containing nicotine, are highly addictive and carry significant health risks. The information provided on their site is geared towards consumers looking to purchase vaping products, positioning them as an alternative to traditional smoking. However, the long-term health effects of vaping are still being researched, and reputable health organizations advise against initiation of vaping for non-smokers due to potential health harms.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Understanding Theelectroniccigarette.co.uk’s Product Range

Theelectroniccigarette.co.uk boasts a broad selection of vaping products, aiming to cater to both new and experienced vapers.

Their inventory spans various categories, from simple disposable options to more advanced, customizable kits.

Disposable Vapes: Simplicity for Beginners

For those new to vaping or seeking a hassle-free experience, disposable vapes are a primary offering.

• Ease of Use: These devices come pre-filled and pre-charged, requiring no maintenance, refilling, or coil changes.
• Popular Brands: The site highlights popular disposable vape brands like Elf Bar, Lost Mary, and Crystal Bar, known for their wide array of flavors and compact designs.
• Target Audience: They are positioned as a convenient alternative for smokers looking to transition or as a backup for existing vapers.
• Considerations: While convenient, disposables often have a higher cost per puff over time compared to refillable systems and contribute significantly to electronic waste.

Vape Kits: From Starter to Advanced

The platform offers a diverse range of vape kits, also known as e-cigs, designed to suit different vaping styles and preferences.

• Starter Kits: Simple, user-friendly kits are available for beginners, often bundled with e-liquids to provide a complete starting package. These typically include mouth-to-lung MTL devices, mimicking the draw of a traditional cigarette.
• Advanced Kits: For experienced vapers, the site features more powerful, customizable kits suitable for direct-to-lung DL vaping and “cloud chasing.” These kits often allow for wattage adjustments and feature advanced chipsets.
• Pod Systems: A growing category, pod kits are highlighted for their compatibility with nic salts and higher-strength e-liquids, offering a discreet and efficient vaping experience.

E-Liquids: A Flavor for Every Palate

E-liquids are a core component of their offering, with a vast selection of flavors and nicotine strengths.

• Variety: The site emphasizes its extensive range of vape liquids, including high PG, high VG, and various blends to suit different devices and vaping preferences.
• Brands: They stock their own exclusive brand e-liquids alongside leading manufacturers like Double Drip, ElfLiq, and Riot Squad.
• Multi-Buy Deals: To incentivize purchases, theelectroniccigarette.co.uk prominently features multi-buy deals, such as “4 for £9.99” or “2 for £20,” which can reduce the per-bottle cost.
• Nicotine Options: They offer both standard 10ml nicotine-containing e-liquids and larger shortfill e-liquids 50ml-150ml which are nicotine-free, allowing users to add their own nic shots if desired.

Coils and Accessories: The Essentials

Beyond devices and liquids, the site provides a comprehensive selection of replacement parts and accessories.

• Vape Coils: Essential for device functionality, coils are available for virtually all kits and tanks sold on their website, as well as many other products on the market. They emphasize a “coil price promise,” guaranteeing competitive pricing.
• Batteries: Rechargeable batteries for various vape kits are listed, catering to different power requirements and device types.
• Other Accessories: This category likely includes chargers, replacement pods, drip tips, and other components necessary for the maintenance and customization of vaping devices.

Theelectroniccigarette.co.uk’s Commitment to Service

A strong focus on customer service and satisfaction is a recurring theme on Theelectroniccigarette.co.uk.

They highlight several aspects designed to enhance the shopping experience.

Customer Support Channels

Effective customer support is crucial for any online retailer, especially in a product category that might involve technical questions.

• Phone Support: They provide a direct phone number 01254 269380 for immediate assistance, indicating a personal touch.
• Live Chat: A live chat option is available on the website, offering real-time support during business hours, which is convenient for quick queries.
• Vaping Experts: The site states their customer service team comprises “vaping experts” dedicated to assisting customers throughout their vaping journey, implying knowledgeable support.

Shipping and Delivery Options

Fast and reliable delivery is a key factor for customer satisfaction, particularly for products that may be purchased regularly. Emanuals.com Reviews

• Same Day Dispatch: They offer same-day dispatch until 7 pm, which is a significant advantage for urgent orders.
• Pre-noon Next Day Delivery: For a premium, customers can opt for pre-noon next-day shipping if ordered before 3 pm Monday-Thursday, catering to those who need their products quickly.
• Free UK Shipping for Loyalty Members: Their “Vape Plus” loyalty program includes free UK shipping on all orders, providing an ongoing incentive for repeat customers.

Loyalty Program and Rewards

Building customer loyalty is a clear objective, implemented through their “Vape Plus” group.

• Automatic Discounts: Members receive an automatic discount on every purchase.
• Exclusive Days: The program includes “exclusive Vape Plus days” throughout the year, likely offering special promotions or early access to new products.
• Tiered Benefits: While not explicitly detailed, loyalty programs often have tiered benefits, encouraging higher spending for greater rewards.

Value Proposition: Pricing and Deals

Theelectroniccigarette.co.uk positions itself as a provider of great value for money, employing various strategies to appeal to price-conscious consumers.

Price Match Guarantee

Confidence in their pricing is demonstrated through a price match guarantee, specifically for e-liquids.

• Double the Difference: If a customer finds the same e-liquid cheaper elsewhere in the UK, they promise to refund “DOUBLE the difference,” which is a bold claim designed to reassure buyers.
• Competitive Edge: This policy aims to keep their prices competitive and prevent customers from seeking out rivals based solely on cost.

Multi-Buy Deals and Bundles

A key strategy for driving sales and offering perceived value is through bulk purchase incentives.

• E-liquid Multi-Buys: They list various multi-buy deals for e-liquids, such as “4 for £9.99,” “3 for £10,” “4 for £12,” “2 for £20,” and “2 for £25.” These structures encourage customers to stock up.
• Disposable Multi-Buys: Similar competitive multi-buy deals are extended to popular disposable vape products.
• Bar Salt Bundles: For those moving away from disposables, they offer “bar salt bundles” where customers can choose a kit and receive up to two bottles of bar salt e-liquid e.g., ElfLiq, Elux Legend Nic Salts included, promoting a complete vaping system.

Discount Codes and Special Offers

Standard e-commerce practices include introductory offers and seasonal discounts.

• New Customer Discount: A prominent “NEW10” code offers 10% site-wide for first-time buyers, a common tactic to attract new clientele.
• Reduced Prices: The website also features products with reduced prices, such as the RELX Spin 4000, marked down by 60%, highlighting potential savings.

Quality Assurance and Brand Partnerships

Theelectroniccigarette.co.uk emphasizes the quality of its products and its relationships with leading manufacturers.

Sourcing from Reputable Brands

To instill confidence, they highlight their commitment to sourcing from well-known and trusted brands in the vaping industry.

• Leading Manufacturers: The site explicitly mentions stocking products from “leading manufacturers such as Elf Bar, Lost Mary, SMOK, Aspire, Vaporesso, VOOPOO, Innokin, Double Drip, ElfLiq and Riot Squad.” This list includes some of the most recognized names in vaping hardware and e-liquids.
• Premium Quality: They state that all electronic cigarettes and e-liquids are “made to the highest quality” and sourced from “the best brands around,” aiming to provide peace of mind regarding product reliability and safety within the context of vaping products.

Regulatory Compliance and Age Verification

Operating in a regulated industry, compliance and responsible sales practices are paramount.

• TRPR Compliance: They mention TRPR Tobacco and Related Products Regulations compliance, indicating adherence to UK vaping product regulations, which cover product safety, labeling, and advertising.
• Age Restriction 18+: The website prominently displays an “18+ Restriction” notice and states that products will not be sold to minors. They reserve the right to cancel transactions if they suspect a minor is involved, reinforcing their commitment to age verification.
• Age Verification Policy: A link to their detailed age verification policy suggests a robust system for ensuring legal sales.

Educational Resources and Community Engagement

Beyond transactional sales, Theelectroniccigarette.co.uk attempts to provide educational content and foster community engagement.

Vaping Guides and Blog Posts

For new vapers especially, understanding the nuances of vaping can be overwhelming. Mytacticalpromos.com Reviews

• Detailed Guides: The site offers “lots of detailed vaping guides and blog posts” to assist new users in transitioning to vaping.
• Topics Covered: These resources likely cover essential topics such as “e-liquids, starter kits, and what to expect when switching to vaping,” aiming to equip customers with necessary knowledge.
• Informed Decisions: By providing educational content, they help customers make more informed decisions about product choices and usage.

Online Presence and Social Media

Maintaining an active online presence is crucial for e-commerce businesses.

• Blog: They have a dedicated blog section TECC Blog, which likely features product reviews, industry news, and vaping tips, further establishing their authority and engaging content.
• Social Media: Links to their Facebook, X formerly Twitter, Instagram, and YouTube accounts indicate an effort to connect with customers on various platforms, share updates, and potentially provide customer support through social channels.

Responsible Retailing and Health Advisory

While promoting their products, Theelectroniccigarette.co.uk also includes necessary disclaimers regarding the nature of vaping.

Nicotine Warning

Crucially, they include a clear and concise warning about nicotine.

• Addictive Substance: At the bottom of their homepage, it states: “Nicotine is a highly addictive substance. The products sold on this website are for adult use only.” This directly addresses the addictive nature of most of their products, which is a legal requirement and an ethical consideration.
• Adult Use Only: The emphasis on “adult use only” reiterates their commitment to preventing sales to minors, aligning with their age verification policies.

“Quit Smoking Calculator”

An interesting tool provided is a “Quit Smoking Calculator.”

• Harm Reduction Angle: This suggests a focus on the harm reduction aspect of vaping, presenting it as an alternative to traditional cigarettes.
• Incentive for Transition: The calculator likely helps users visualize potential savings or health benefits in comparison to continued smoking, serving as an incentive for smokers to consider switching.

Conclusion: A Comprehensive Online Vape Retailer with Caveats

Theelectroniccigarette.co.uk presents itself as a robust and customer-centric online vape retailer with a strong emphasis on product variety, competitive pricing, and dedicated customer service.

Their long operational history since 2008 suggests a stable presence in the UK market.

However, as with any platform selling vaping products, it’s essential to approach this with a critical eye. While they adhere to age verification and display nicotine warnings, the fundamental nature of their business revolves around the sale of products that are addictive and carry health risks. For smokers looking for alternatives, these platforms provide access to products that some studies suggest can be a less harmful option than traditional cigarettes. However, it is paramount that non-smokers do not start vaping due to the inherent health concerns and addictive properties of nicotine. The website’s focus is on facilitating purchases and providing consumer information relevant to their products, rather than offering medical advice or comprehensive health evaluations of vaping.

Frequently Asked Questions

What is The Electronic Cigarette Company?

The Electronic Cigarette Company TECC is an online vape store in the UK, established in 2008, selling electronic cigarettes, vape kits, e-liquids, and vaping accessories from various leading brands.

Is Theelectroniccigarette.co.uk a legitimate website?

Yes, based on its long operational history since 2008 and detailed terms and conditions, contact information, and public reviews like Trustpilot mentioned on their site, Theelectroniccigarette.co.uk appears to be a legitimate online retailer.

What types of products does Theelectroniccigarette.co.uk sell?

They sell a wide range of vaping products including disposable vapes, vape starter kits, advanced vape kits, a vast selection of e-liquids including their own brand and others like ElfLiq, Riot Squad, vape tanks, coils, batteries, and other accessories. Ebazar.se Reviews

Does Theelectroniccigarette.co.uk offer discounts for new customers?

Yes, new customers can use the code NEW10 to save 10% site-wide on their first order.

What are the shipping options available on Theelectroniccigarette.co.uk?

They offer same-day dispatch until 7 pm and also provide a pre-noon next-day delivery option for orders placed before 3 pm Mon-Thu.

Is there a loyalty program at Theelectroniccigarette.co.uk?

Yes, they have a “Vape Plus” loyalty group that offers benefits like free UK shipping on all orders, automatic discounts, and exclusive Vape Plus days.

What is the age restriction for purchasing products from Theelectroniccigarette.co.uk?

You must be eighteen 18 years of age or older to purchase products from Theelectroniccigarette.co.uk, and they implement age verification policies.

How does Theelectroniccigarette.co.uk ensure product quality?

They state they only source products from leading and reputable manufacturers such as Elf Bar, Lost Mary, SMOK, Aspire, Vaporesso, and others, ensuring premium quality.

Does Theelectroniccigarette.co.uk have a price match guarantee?

Yes, they offer a “price match guarantee” specifically for e-liquids, promising to give back double the difference if you find the same e-liquid cheaper elsewhere in the UK.

What kind of e-liquid deals does Theelectroniccigarette.co.uk offer?

They offer various multi-buy deals on e-liquids, such as “4 for £9.99,” “3 for £10,” “4 for £12,” “2 for £20,” and “2 for £25.”

Can I find disposable vape alternatives on their website?

Yes, they offer various alternatives to traditional disposable vapes, including refillable pod kits that can be used with “bar salt” e-liquids like ElfLiq and Elux Legend Nic Salts.

Do they sell nicotine-free e-liquids?

Yes, they offer shortfill e-liquids, which are typically nicotine-free but allow users to add their own nic shots to create their desired nicotine strength.

How can I contact Theelectroniccigarette.co.uk customer service?

You can contact their customer service team by phone at 01254 269380 or through their live chat feature available on the website. Thelovingvet.com Reviews

Does Theelectroniccigarette.co.uk provide educational resources for new vapers?

Yes, they offer detailed vaping guides and blog posts to help new vapers understand e-liquids, starter kits, and what to expect when switching to vaping.

Are the products on Theelectroniccigarette.co.uk compliant with UK regulations?

Yes, they mention adherence to TRPR Tobacco and Related Products Regulations compliance, indicating their products meet UK regulatory standards for vaping products.

What is the “Vape Plus” group?

The “Vape Plus” group is their loyalty program designed to reward returning customers with benefits like free shipping, automatic discounts, and exclusive member-only days.

Do they offer a “Quit Smoking Calculator”?

Yes, the website features a “Quit Smoking Calculator,” which is intended to help users see potential benefits or savings when switching from traditional smoking to vaping.

What brands of vape kits do they stock?

They stock popular vape kit brands such as SMOK, Aspire, Vaporesso, VOOPOO, Innokin, and more.

Can I get replacement coils for my vape kit from Theelectroniccigarette.co.uk?

Yes, they stock replacement coils for all the kits and tanks available on their website, as well as for many other products on the market.

Is nicotine an addictive substance according to Theelectroniccigarette.co.uk?

Yes, the website explicitly states: “Nicotine is a highly addictive substance.

The products sold on this website are for adult use only.”

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