Based on checking the website, The Good Care Group appears to be a highly-rated provider of live-in and hourly home care services in the UK, specializing in personalized, compassionate support for individuals, including those with complex needs like dementia.
They highlight an “Outstanding” rating from the Care Quality Commission CQC, emphasizing their commitment to safety, effectiveness, and client well-being.
This service offers a genuine alternative to traditional care homes, aiming to help individuals maintain independence and a preferred lifestyle within their own homes, which aligns well with the Islamic emphasis on preserving dignity and supporting elders within a family-centric framework when possible.
Their focus on professional training and a fully managed service suggests a robust operational model designed to deliver consistent, high-quality care, a commendable approach in an industry where trust and reliability are paramount.
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Thegoodcaregroup.com Review & First Look
Upon an initial review of Thegoodcaregroup.com, it immediately becomes clear that this organization is dedicated to providing high-quality home care services, primarily in the United Kingdom.
The website prominently features its “Outstanding” rating from the Care Quality Commission CQC, which is a significant indicator of quality and trustworthiness in the UK care sector.
This rating, received across all five key categories—safe, effective, caring, well-led, and responsive—suggests a comprehensive commitment to excellence.
Website Design and User Experience
The website itself is professionally designed, clean, and intuitive.
Navigation is straightforward, with clear menus leading to information about their services, career opportunities, and contact details.
Key information, such as phone numbers for care inquiries and job applications, is easily accessible at the top of every page.
The use of warm imagery and testimonials helps convey a sense of compassion and reliability.
- Ease of Navigation: Simple, clear menu structure.
- Aesthetic Appeal: Professional, clean, and inviting design.
- Information Accessibility: Crucial contact details and service overviews are readily available.
Core Service Offerings
The Good Care Group focuses on two primary care models:
- Live-in Care: This involves a professionally trained carer moving into the client’s home, providing round-the-clock support. This model is highlighted as a genuine alternative to care homes, offering personalized, one-to-one assistance that allows clients to maintain their independence and lifestyle.
- Hourly Care: Expanding upon their live-in service, they also offer hourly visits, which can range from as little as one hour, assisting with daily activities, personal care, or community outings.
The emphasis on tailored care, matching carers to individual needs, and providing peace of mind for families are recurring themes, underscoring a client-centric approach.
Thegoodcaregroup.com Features
The Good Care Group distinguishes itself through several key features that underscore its commitment to comprehensive and high-quality care.
These features are meticulously detailed on their website, providing a clear picture of their service philosophy and operational strengths.
CQC ‘Outstanding’ Rating Across All Categories
One of the most compelling features is their consistent “Outstanding” rating from the Care Quality Commission CQC across all five inspection categories:
- Safe: Ensuring clients are protected from abuse and neglect, and that care is delivered safely.
- Effective: Providing care that achieves good outcomes, promotes good quality of life, and is evidence-based.
- Caring: Delivering compassionate, kind, and respectful care.
- Well-led: Operating with effective leadership, management, and governance.
- Responsive: Tailoring services to meet individuals’ needs and preferences.
This achievement places them in the top 5% of care providers in the UK, signifying a robust framework for quality assurance and continuous improvement.
In-house Carer Training and Specialization
Unlike many agencies, The Good Care Group employs all its carers directly and provides extensive in-house training.
- Comprehensive Induction: All carers complete an induction program developed by their own clinicians and experienced trainers.
- Enhanced Training: Specialized training is provided for complex care needs, including dementia care.
- Dementia Care Experts: They boast in-house experts, including an Admiral Nurse, who lead and support care teams to deliver specialized dementia home care for various types and stages of the condition. This focus on expertise ensures that even the most challenging care requirements are met with skill and understanding.
Fully Managed Service
The Good Care Group operates as a fully managed service, not a care agency.
This distinction is crucial for clients seeking consistent and accountable care.
- Direct Employment: They fully employ, train, and supervise all their care staff, ensuring a high level of control over quality and consistency.
- Regulatory Compliance: Being regulated by the CQC in England and the Care Inspectorate in Scotland provides an additional layer of oversight and accountability. This means clients benefit from a professional entity that manages all aspects of care delivery, from recruitment to ongoing supervision.
Award-Winning Care
The organization highlights numerous awards, reinforcing its reputation for excellence.
- They have won more awards than any other home care provider for their service, training, and culture.
- Notable accolades include Leaders in Care Awards and National Dementia Care Awards. These awards serve as external validation of their high standards and impact within the care industry.
Personalized and Adaptive Care
The Good Care Group emphasizes a highly personalized approach, ensuring that care plans are tailored to individual needs and preferences.
- One-to-One Service: Each client receives dedicated, one-to-one support.
- Caregiver Matching: A careful matching process ensures that clients are paired with carers who not only possess the necessary skills but also align with their personality and social preferences.
These features collectively paint a picture of a care provider that is not only professional and regulated but also deeply committed to providing humane, effective, and individually tailored support.
Thegoodcaregroup.com Pros & Cons
When evaluating any service, a balanced perspective considering both strengths and areas for potential consideration is crucial.
The Good Care Group, based on its website information, presents a strong case for its services, though like any provider, there are inherent aspects to consider.
Pros:
- Exceptional Regulatory Compliance: The “Outstanding” CQC rating across all five categories is a significant advantage. This demonstrates a consistent, high standard of care delivery, robust governance, and a commitment to safety and effectiveness. Only 5% of providers achieve this level of recognition, making it a strong differentiator.
- Comprehensive Training and Expertise: Their in-house training programs and direct employment of carers mean better-trained, more consistently supervised staff. The presence of dementia care experts, including an Admiral Nurse, ensures specialized, high-quality care for complex conditions. This level of expertise is not always found with other providers, particularly those operating as agencies.
- Fully Managed Service Model: Being a fully managed service rather than an agency offers greater accountability and peace of generality. Clients don’t have to worry about managing carers, payroll, or replacement issues. The Good Care Group handles it all. This reduces administrative burden and provides a single point of contact for all care-related matters.
- Personalized and Adaptive Care: The emphasis on matching carers to client personalities and needs, coupled with adaptive care plans that evolve with changing conditions, ensures a truly person-centered approach. This promotes client independence and dignity.
- Award-Winning Recognition: The numerous awards received for service, training, and culture validate their commitment to excellence and innovation in home care. These external recognitions build trust and credibility.
- Focus on Independence: By offering live-in and hourly care as a genuine alternative to care homes, they enable individuals to remain in the comfort and familiarity of their own homes, maintaining their routines and connections, which is often a significant desire for older adults.
- National Coverage Implied: While not explicitly stated as “national,” the breadth of their service offerings and the scale implied by their “Outstanding” rating suggest a wide operational reach across the UK.
Cons:
- Cost Implied: While pricing isn’t explicitly listed on the website, the level of bespoke, highly regulated, and expertly delivered care, particularly live-in care, typically comes at a premium. This kind of specialized, high-quality service is generally a significant financial investment, which might be a barrier for some families.
- Consideration: Families should prepare for potentially higher costs compared to less comprehensive or agency-based services. It’s crucial to obtain a detailed quote tailored to specific care needs.
- Availability: While they boast national coverage, the availability of specific highly matched carers, especially for immediate needs or in very remote areas, might vary. Demand for “Outstanding” rated providers is likely high.
- Recommendation: Early engagement and consultation are advisable to confirm availability for desired start dates and specific care requirements.
- Dependence on a Single Provider: While the fully managed service is a pro, it also means a greater reliance on a single organization for all aspects of care. Should any issues arise, the resolution process is entirely within their system.
- Mitigation: The CQC rating and external reviews suggest robust internal processes for addressing concerns, but it’s a factor to be aware of.
- Geographic Limitations if any: While they serve the UK, specific localized availability in all regions might vary. The website does not explicitly list all service areas, requiring direct inquiry.
- Action: Potential clients should contact them directly to confirm service availability in their precise location.
In summary, The Good Care Group presents itself as a top-tier provider with a strong emphasis on quality, expertise, and personalized care.
The primary consideration for potential clients will likely be the investment required for such a high standard of service.
Thegoodcaregroup.com Alternatives
For families exploring home care options, it’s wise to consider a range of providers to find the best fit for specific needs, budget, and location.
While The Good Care Group offers a premium, highly-rated service, several alternatives exist in the UK home care market, each with its own strengths.
1. Other CQC-Rated Home Care Providers
Many organizations in the UK also hold CQC ratings, which can be checked directly on the CQC website.
It’s advisable to look for providers with at least “Good” or “Outstanding” ratings.
- National Chains: Large care groups often have a broad presence and standardized services.
- Examples: Bluebird Care, Home Instead, Carefound Home Care. These often have local franchises or branches, allowing for localized service with national backing.
- Local Independent Agencies: Smaller, often family-run agencies might offer a more personal touch and deep community ties. Their quality can vary, so CQC reports are crucial.
2. Introductory Agencies Care Agencies
These agencies typically connect self-employed carers with clients.
They handle the matching process but the client then directly employs and manages the carer.
- Pros: Often more cost-effective as overheads are lower, and clients have more direct control over the carer’s schedule and duties.
- Cons: The client bears the responsibility for employment contracts, payroll, insurance, and finding replacement carers if needed. Quality assurance can be less centralized.
- Example: Many local “domiciliary care agencies” fall into this category.
3. Self-Employed Carers Direct Hire
Some families choose to find and employ carers directly, often through online platforms or word-of-mouth.
- Pros: Maximum control over who cares for your loved one, direct negotiation of terms and rates.
- Cons: Significant administrative burden DBS checks, references, contracts, tax, insurance, scheduling, emergency cover, and no external oversight or support for complex care needs. This option requires substantial time and knowledge from the family.
4. Technology-Enabled Care Services
While not a direct replacement for hands-on care, these services can complement traditional care or provide initial support.
- Telecare/Assistive Technology: Devices like personal alarms, fall detectors, motion sensors, and smart home systems can enhance safety and provide peace of mind, especially for individuals who are relatively independent.
- Remote Monitoring: Services that allow families or care providers to remotely monitor a loved one’s well-being.
5. Residential Care Homes as a comparison
While The Good Care Group positions itself as an alternative to care homes, it’s worth noting that for some, a residential care home might be a more suitable option, particularly for those requiring intensive, 24/7 medical supervision or a highly social environment that cannot be replicated at home.
- Consideration: Care homes provide a structured environment with communal activities and round-the-clock staffing, but they mean leaving one’s familiar home.
When evaluating alternatives, families should consider:
- Level of Care Required: From companionship to complex medical needs.
- Budget: Home care costs can vary significantly.
- Desired Level of Involvement: How much administrative responsibility the family wants to take on.
- Location and Availability: Ensuring the chosen provider serves the specific area.
- Regulatory Status: Always check CQC England, Care Inspectorate Scotland, Care Inspectorate Wales Wales, or RQIA Northern Ireland ratings.
Ultimately, the “best” alternative depends on individual circumstances, but a thorough exploration of options, including comparing CQC reports and service models, is essential.
How to Cancel Thegoodcaregroup.com Subscription
The Good Care Group provides a service, not a subscription in the typical sense of a recurring digital product.
Therefore, the process for discontinuing or altering care services would involve direct communication and agreement, rather than an online “cancel subscription” button.
Understanding the Service Agreement
When engaging with The Good Care Group for live-in or hourly care, clients enter into a service agreement or contract. This agreement will outline:
- Notice Periods: The required timeframe for notice before terminating services. This is crucial for both parties to ensure a smooth transition and appropriate planning for carers.
- Payment Terms: Details regarding billing cycles and payment obligations.
- Termination Clauses: Conditions under which either party can terminate the agreement.
Steps to Discontinue or Adjust Care Services:
- Review Your Service Agreement: The first and most important step is to locate and review the contract you signed with The Good Care Group. Pay close attention to the clauses regarding termination, notice periods, and any associated financial obligations.
- Action: Find your copy of the agreement. If you can’t locate it, contact their client services team to request a copy.
- Contact Client Services: Reach out to The Good Care Group’s dedicated client services team. Their contact numbers are prominently displayed on their website:
- For care inquiries: 0203 728 7577
- Explain your intention to discontinue or adjust services. Be clear about the reasons e.g., improved health, change in family circumstances, relocation, or finding an alternative provider.
- Provide Formal Notice as per contract: Once you’ve discussed your intentions, you will likely need to provide formal notice in writing, as specified in your agreement. This formal notice ensures that the process is documented and legally sound.
- Method: This might be via email or a formal letter, depending on the contract’s requirements.
- Timing: Ensure you adhere strictly to the notice period to avoid any additional charges or complications. For example, if your contract requires 28 days’ notice, ensure you provide this well in advance of your desired termination date.
- Discuss Transition Plan: The Good Care Group, as a professional care provider, should work with you to ensure a smooth transition for the client. This might involve:
- Phased withdrawal of care.
- Assistance with transferring medical records with consent if applicable.
- Ensuring the client’s well-being during the change.
- Finalize Payments: Confirm any outstanding payments or refunds. Ensure that all financial obligations are met according to the terms of the agreement up to the effective termination date.
- Request an invoice: Ask for a final invoice or statement to confirm the financial closure.
Key Considerations:
- Communication is Key: Maintain open and clear communication with The Good Care Group throughout the process.
- Documentation: Keep a record of all communications dates, names, content of calls/emails regarding the cancellation.
- Client’s Well-being: Always prioritize the well-being and stability of the person receiving care during any transition.
Given their “Outstanding” CQC rating, one would expect a professional and supportive approach to service adjustments or discontinuation, ensuring that client needs remain paramount even during cancellation.
How to Cancel Thegoodcaregroup.com Free Trial
Based on the information available on Thegoodcaregroup.com’s homepage, there is no mention of a “free trial” in the typical sense of a temporary, no-cost period for their services.
Instead, they offer a “free home care consultation.” This distinction is important because the cancellation process for a consultation is fundamentally different from canceling an ongoing service or a trial of a digital product.
Understanding the “Free Home Care Consultation”
The “free home care consultation” offered by The Good Care Group is an initial, no-obligation meeting designed to:
- Discuss the prospective client’s needs and preferences in detail.
- Allow a local care manager to assess the situation.
- Provide information about how The Good Care Group’s services could meet those needs.
- It is a preliminary step before any formal service agreement or financial commitment is made.
Steps to “Cancel” or Reschedule a Free Consultation:
Since this is a consultation and not a service with a trial period, there is no “cancellation” process in the sense of ending a recurring commitment.
Instead, if you need to cancel or reschedule your free consultation, the process is straightforward:
- Contact The Good Care Group Directly: The most efficient way to manage your consultation is to call their dedicated client services team.
- Phone Number: 0203 728 7577 for care inquiries
- Clearly state that you would like to cancel or reschedule your previously booked “free home care consultation.”
- Provide Your Details: Be ready to provide the name under which the consultation was booked, the scheduled date and time, and any reference number you might have received.
- No Financial Implications: Because this is a free consultation, there are no financial implications for canceling or rescheduling. You will not be charged any fees.
- No Account Deletion: There is no “account” to delete in the context of a free consultation. Your information might be retained for a period in their system as part of their inquiry records, but it does not represent an active service or subscription that requires cancellation.
Key takeaway:
If you booked a free consultation with The Good Care Group and need to change your plans, simply pick up the phone and call their client services team.
It’s a no-fuss process designed for convenience, reflecting the non-committal nature of an initial inquiry.
Thegoodcaregroup.com Pricing
Thegoodcaregroup.com does not explicitly list pricing information on its website.
This is a common practice for care providers, especially those offering highly personalized services like live-in and complex care.
The cost of care is typically contingent upon a variety of factors unique to each individual’s needs.
Factors Influencing Care Costs:
The price for care services from The Good Care Group would likely depend on several key variables:
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Type of Care:
- Live-in Care: This generally represents the most significant investment, as it involves a carer residing in the client’s home 24/7 with agreed-upon breaks. The cost would cover the carer’s salary, board, training, supervision, and the full management of the service.
- Hourly Care: This is typically priced per hour, with rates varying based on the time of day e.g., day vs. night, weekdays vs. weekends, public holidays and the specific tasks required.
-
Level of Care and Complexity:
- Basic Support: Assistance with daily activities e.g., meal preparation, light housekeeping, companionship would be at one end of the spectrum.
- Personal Care: Support with washing, dressing, and toileting might fall into a mid-range.
- Complex Needs: Care for conditions like advanced dementia, Parkinson’s, stroke recovery, or those requiring specialized medical procedures e.g., peg feeding, stoma care would be more expensive due to the higher level of training, expertise, and continuous attention required.
- Dementia Care: Given their specialization, advanced dementia care would likely incur higher rates.
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Number of Carers/Hours:
- For live-in care, if continuous, awake overnight support is required e.g., for clients who frequently wake up or have complex night-time needs, this might necessitate two carers or a waking night rate, increasing costs.
- For hourly care, the total number of hours per week or month will directly impact the overall bill.
-
Location:
- While The Good Care Group serves the UK, care costs can sometimes vary slightly by region due to differences in living wages and operational costs.
-
Duration of Care:
- While not always a direct pricing factor, longer-term engagements might sometimes allow for different payment structures compared to very short-term or respite care.
How to Obtain Pricing:
The website clearly directs prospective clients to:
- “Free Home Care Consultation”: This is the primary method to get a personalized quote. During this consultation, a local care manager assesses specific needs and provides a tailored cost breakdown.
- Direct Phone Contact: Calling their care inquiry line 0203 728 7577 is the fastest way to get initial information and understand their pricing structure more generally before a full consultation.
General Expectations for High-Quality Live-in Care in the UK:
While specific figures aren’t provided by The Good Care Group, industry averages for high-quality live-in care in the UK often range significantly:
- Basic Live-in Care: Can start from £1,200 – £1,500 per week or roughly £4,800 – £6,000 per month for a single person with basic needs.
- Complex/Specialized Live-in Care: Can easily range from £1,800 – £2,500+ per week or £7,200 – £10,000+ per month for those with more intensive medical or dementia care requirements.
Hourly care rates typically range from £25 – £40+ per hour, depending on the complexity of care and time of day.
It’s crucial for families to have an open discussion about finances during the consultation to understand all potential costs and payment schedules clearly.
While the investment might be substantial, the benefit of receiving highly-rated, professional care in one’s own home often justifies the cost for many families.
Thegoodcaregroup.com vs. Competitors
When considering The Good Care Group, it’s beneficial to understand how they position themselves against other providers in the highly competitive UK home care market.
Their “Outstanding” CQC rating is a key differentiator, but a comprehensive comparison involves looking at service models, specializations, and scale.
1. The Good Care Group’s Unique Selling Propositions USPs
- Top CQC Rating: As highlighted, their “Outstanding” rating across all 5 categories from the CQC is a significant advantage, placing them among the elite in terms of quality and compliance. This level of consistent excellence is rare.
- Fully Managed Service: Unlike many agencies, they directly employ, train, and supervise all their carers. This means clients are engaging with a single, accountable entity, reducing administrative burdens and ensuring consistent standards.
- In-house Expertise: Their dedicated team of clinicians and dementia care experts, including an Admiral Nurse, sets them apart in handling complex conditions with specialized knowledge.
- Award-Winning: Their consistent industry recognition for service, training, and culture further validates their commitment to quality.
- Personalized Matching: A strong emphasis on matching carers not just by skill but also by personality and preferences contributes to better client-carer relationships.
2. Vs. Large National Home Care Chains e.g., Home Instead, Bluebird Care
- Similarities: Many national chains also aim for high standards and have established training programs. They often offer a wide range of services, including live-in and hourly care, and operate through a network of local branches or franchises.
- Differences: While many branches of these chains might achieve “Good” or even “Outstanding” CQC ratings, it’s not always consistent across every single location. The Good Care Group’s overall “Outstanding” rating for the entire organization as implied by their website’s statement of being “part of the 5% of live-in care providers to receive an ‘Outstanding’ rating in all 5 categories” is a stronger claim to universal excellence. Some chains might operate a franchise model where consistency can vary more. The Good Care Group’s centralized in-house training and fully managed model could potentially offer a more uniform standard of care compared to a more decentralized franchise system.
3. Vs. Introductory/Brokerage Agencies e.g., Elder, PrimeCarers
- Similarities: These platforms connect clients directly with self-employed carers, offering flexibility. They often use technology to streamline the matching process.
- Differences: This is a major distinction. Introductory agencies do not employ carers directly. The client becomes the employer, taking on responsibilities for payroll, tax, insurance, and performance management. This often results in lower costs but significantly higher administrative burden for the family. The Good Care Group provides a full-service, hands-off approach for the family, managing all aspects of employment and care delivery. Regulatory oversight primarily applies to the agency’s matching service, not the individual carers’ employment conditions, which is where The Good Care Group’s fully managed and regulated model offers greater security and peace of mind.
4. Vs. Smaller, Local Independent Care Providers
- Similarities: Many local providers offer personalized care and can be deeply embedded in their communities. Their CQC ratings can vary widely.
- Differences: Smaller providers may not have the same scale of specialized in-house clinical expertise, extensive training programs, or robust quality assurance systems as a larger, highly rated organization like The Good Care Group. Their capacity to handle complex care needs might also be more limited. However, some excel in niche areas or offer more flexible, bespoke arrangements at a potentially lower cost if they have less overhead.
Conclusion of Comparison:
The Good Care Group positions itself at the premium end of the home care market.
Their “Outstanding” CQC rating, fully managed service, and clinical expertise make them a strong contender for families seeking the highest level of professional, accountable, and specialized care, particularly for complex needs like dementia.
While this level of service typically comes at a higher cost, it offers unparalleled peace of mind and reduces the administrative burden on families.
For those with tighter budgets or who prefer more direct control over carer employment, alternatives like introductory agencies or self-employed carers might be considered, but with the understanding that they entail different responsibilities and levels of oversight.
Frequently Asked Questions
What is The Good Care Group?
The Good Care Group is a highly-rated provider of professional live-in and hourly home care services across the UK, specializing in personalized, compassionate care for individuals, including those with complex needs like dementia.
What is The Good Care Group’s CQC rating?
The Good Care Group holds an “Outstanding” rating from the Care Quality Commission CQC across all five inspection categories: safe, effective, caring, well-led, and responsive.
What services does The Good Care Group offer?
They offer two primary services: live-in care where a carer resides in the client’s home 24/7 and hourly care visits for a minimum of one hour to assist with daily activities and personal care.
Is The Good Care Group a care agency or a care provider?
The Good Care Group is a fully managed care provider, not a care agency.
This means they directly employ, train, and supervise all their care staff, ensuring a comprehensive and accountable service.
Does The Good Care Group specialize in dementia care?
Yes, The Good Care Group specializes in dementia care, with in-house experts, including an Admiral Nurse, leading and supporting their care teams to deliver specialized home care for various types and stages of dementia.
How does The Good Care Group train its carers?
All carers complete an extensive in-house induction training program developed by their clinicians and experienced trainers, with enhanced training provided for complex care needs.
How does The Good Care Group match carers with clients?
They emphasize a careful matching process that considers not only the client’s care needs but also their personality, choices, and social preferences to ensure a strong, compatible relationship.
Is a free consultation available?
Yes, The Good Care Group offers a free home care consultation where a local care manager can discuss your needs and preferences in detail without obligation.
How do I get a quote for care services from The Good Care Group?
To get a personalized quote, you typically need to undergo a free home care consultation, during which your specific care needs will be assessed to determine the exact cost.
Pricing is not listed publicly on their website due to its tailored nature.
What geographical areas does The Good Care Group cover?
While their website implies broad coverage across the UK, it’s best to contact them directly on 0203 728 7577 to confirm service availability in your specific location.
Can The Good Care Group provide care for complex medical conditions?
Yes, they have complex care specialists and provide enhanced training for carers to manage a variety of complex conditions beyond general personal care.
How do I contact The Good Care Group?
You can contact them for care inquiries by calling 0203 728 7577 or for job inquiries on 0203 728 7570. You can also request a call through their website.
What awards has The Good Care Group won?
They state they have won more awards than any other home care provider for their service, training, and culture, including Leaders in Care Awards and National Dementia Care Awards.
How do I start the care journey with The Good Care Group?
The journey typically begins with speaking to their client services team, followed by a free home care consultation, and then meeting your carefully matched professional carers before care begins.
What is the difference between live-in care and hourly care?
Live-in care provides round-the-clock support with a carer living in the client’s home, offering a genuine alternative to care homes.
Hourly care involves scheduled visits for specific periods, from as little as one hour, to assist with daily tasks.
Is The Good Care Group regulated?
Yes, they are fully regulated by the Care Quality Commission CQC in England and the Care Inspectorate in Scotland, ensuring adherence to national standards.
How can I cancel my care services with The Good Care Group?
To cancel ongoing care services, you should refer to your service agreement for the required notice period and contact their client services team directly to formally discuss and process the termination.
Is there a free trial for The Good Care Group’s services?
No, The Good Care Group does not offer a “free trial” for their services.
They offer a “free home care consultation” which is an initial, no-obligation meeting to discuss care needs.
What if I need to cancel or reschedule my free consultation?
You can cancel or reschedule your free consultation by simply calling their client services team at 0203 728 7577. There are no charges for doing so.
Can The Good Care Group provide companionship services?
Yes, companionship is a core component of both their live-in and hourly care services, offering one-to-one support that focuses on the client’s overall well-being and social preferences.
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