
After careful evaluation of theveteranbuildingcompany.com, We give it a Trust Score of 3.8 out of 5 stars.
This assessment is based on a comprehensive review of its website, publicly available information, and common indicators of online legitimacy for service-based businesses.
The Veteran Building Company positions itself as a veteran-owned and operated property maintenance service for South Wales and the West of England.
They clearly list a range of services, showcase customer testimonials, and provide contact information.
However, several elements commonly found on highly trustworthy professional websites are noticeably absent, which impacts the overall trust score.
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For instance, the site lacks a dedicated “About Us” page detailing the company’s history, mission, or the professional backgrounds of its key personnel beyond stating it’s veteran-owned.
This omission can leave potential clients wondering about the depth of experience and the team behind the operations.
Furthermore, the absence of clear terms and conditions, a privacy policy, or a robust frequently asked questions FAQ section raises questions about transparency regarding their service agreements, data handling, and common client queries.
While they provide an email and phone number, the absence of a physical address on the main page, or even a specific service area map, might make some customers hesitant about their geographical reach or physical presence.
The website’s design is functional but somewhat basic, potentially leaving a perception of a less established entity compared to competitors with more polished and detailed online presences.
While social media links are present, the depth and recency of content on these platforms would also factor into a fuller picture of their active engagement and client base.
For any service provider operating in the building and maintenance sector, demonstrating comprehensive insurance coverage and appropriate certifications e.g., for gas engineering, electrical works is paramount for building trust and ensuring client peace of mind.
The website doesn’t prominently display these crucial credentials, which is a significant drawback for potential customers seeking reassurance of professional standards and liability protection.
Overall, while theveteranbuildingcompany.com presents itself as a legitimate service provider with positive testimonials, the lack of certain standard web elements and detailed corporate information prevents it from achieving a higher trust rating.
Here’s a summary of the review:
- Overall Trust Score: 3.8/5
- Website Clarity: Good Clear service descriptions, contact info
- Transparency: Moderate Lacks detailed “About Us,” T&Cs, privacy policy
- Customer Testimonials: Present and positive
- Contact Information: Available Phone, Email, Social Media
- Professional Credentials Display: Not prominently featured e.g., insurance, certifications
- Website Design & User Experience: Functional but basic
- Physical Presence Information: Lacking
- Service Area Clarity: Good Regions and specific towns listed
Best Alternatives for Property Maintenance Services:
When seeking reliable and professional property maintenance, looking for established companies with comprehensive online presences, clear documentation, and verifiable credentials is key.
Here are some top alternatives, focusing on those with a strong track record and robust operational structures:
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1. PPM Works
- Key Features: Specializes in comprehensive property maintenance, facilities management, and preventive maintenance programs. Offers a wide array of services from HVAC to general repairs.
- Price/Average Price: Varies based on service scope and contract. Typically offers quotes after assessment.
- Pros: Strong focus on planned maintenance, professional client management, extensive service offerings, often caters to commercial and larger residential properties.
- Cons: Might be overkill for very small, one-off handyman jobs. pricing may be higher due to comprehensive approach.
-
- Key Features: A widely recognized franchise offering various home improvement and repair services. Connects clients with skilled craftsmen for a broad range of tasks.
- Price/Average Price: Project-based pricing, typically quoted after an on-site estimate. Average hourly rates can range from $75-$150.
- Pros: Reputable brand with a network of vetted professionals, wide range of services from minor repairs to major renovations, strong customer service focus.
- Cons: Franchise model means quality can vary slightly by location. not always the cheapest option for simple tasks.
-
- Key Features: Primarily focused on disaster restoration fire, water, mold but also offers specialty cleaning and some general property repair services in the aftermath of incidents.
- Price/Average Price: Insurance often covers restoration services. direct quotes for other services.
- Pros: Highly specialized in emergency and restoration work, rapid response times, experienced in complex property damage scenarios.
- Cons: Not ideal for routine or general maintenance unless it follows a specific incident. less focused on general handyman tasks.
-
-
Key Features: A home warranty company that connects homeowners with pre-screened contractors for repairs and replacements of covered systems and appliances.
-
Price/Average Price: Monthly or annual premiums for coverage plans e.g., $40-$80/month, plus service fees per call e.g., $75-$125.
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Pros: Provides financial protection against unexpected breakdowns, access to a network of qualified technicians, simplifies finding repair services.
-
Cons: Not a direct property maintenance service but a warranty provider. service fees apply. coverage limits and exclusions exist.
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Key Features: Specialized in lawn care, tree & shrub care, and pest control for residential and commercial properties.
-
Price/Average Price: Program-based pricing, often with annual contracts. varies by property size and services chosen.
-
Pros: Expert knowledge in specific exterior maintenance areas, consistent scheduled services, can significantly enhance curb appeal.
-
Cons: Only covers exterior and landscaping, not interior property maintenance. requires ongoing commitment.
-
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6. Pest Control Companies e.g., Terminix
- Key Features: While specialized, pest control is a critical aspect of property maintenance. Companies like Terminix offer comprehensive pest management, inspection, and prevention services.
- Price/Average Price: Varies by pest, property size, and service frequency. initial treatments can range from $150-$400, ongoing plans $40-$70/month.
- Pros: Essential for maintaining property integrity and hygiene, expert solutions for various infestations, proactive prevention programs.
- Cons: Highly specialized, not a general property maintenance provider.
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7. Local, Independently Verified Tradespeople
- Key Features: Seeking out individual licensed and insured electricians, plumbers, carpenters, or general contractors in your local area through recommendations, professional directories, or verified online platforms.
- Price/Average Price: Highly variable based on trade, specific job, and local market rates.
- Pros: Often more personalized service, potential for cost savings on specific tasks, direct communication with the professional doing the work, strong community ties.
- Cons: Requires more effort in vetting individual credentials and reliability. quality can vary widely if not properly researched. less of a “one-stop shop” for multiple services.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Theveteranbuildingcompany.com Review & First Look
Diving into theveteranbuildingcompany.com for a first look, it’s clear they aim to present themselves as a reliable property maintenance service.
The homepage immediately states their core identity: “We are The Veteran Building Company Property maintenance for South Wales & West of England.” This directness is a positive.
You know exactly who they are and where they operate.
They emphasize their veteran-owned and operated status, which can resonate strongly with a segment of the clientele looking to support veteran businesses.
Initial Impressions of Design and Layout
The website’s design leans towards functional simplicity. It’s not flashy, but it gets the job done. Nsukec.com Review
The color scheme is professional, and the layout is intuitive enough for easy navigation, even if it feels a bit dated.
Key information like their phone number 07735 752 377 and email [email protected] are prominently displayed at the top, which is excellent for immediate contact.
Accessibility and User Experience
From an accessibility standpoint, the site is straightforward.
The “Skip to content” link is a nice touch, indicating some consideration for screen readers or users who want to jump directly to the main information.
The text is readable, and the buttons are clickable. Acaciagoldmining.com Review
However, there’s no evident commitment to Web Content Accessibility Guidelines WCAG beyond basic usability, which is common for smaller service-based websites but still noteworthy.
Prominent Call to Actions
The main calls to action are “Read More” and “View services,” leading to sections further down the page.
This keeps users on the same page, which can be good for initial engagement.
They also include a “Request a quote” section near the bottom, which is a standard and effective CTA for service businesses.
Social Media Presence and Integration
The site features links to Facebook, Instagram, and TikTok. Leahmason-london.uk Review
This is a crucial element for modern businesses, as it allows potential clients to see more real-time updates, project showcases, and interact with the company.
Checking their social media activity would be the next step to gauge their online engagement and recent work.
For instance, as of mid-2024, active social media profiles often boast thousands of followers and frequent posts, indicating a vibrant presence.
Geographic Focus and Specificity
They clearly state their service areas: “South Wales & West of England.” What’s even better is the extensive list of specific towns and areas covered, such as Aberkenfig, Bridgend, Maesteg, and Porthcawl.
This level of detail is incredibly helpful for potential customers, allowing them to quickly determine if the company serves their location without needing to make an inquiry. Growup-india.com Review
Theveteranbuildingcompany.com Features
Theveteranbuildingcompany.com outlines its service capabilities with a clear and concise approach.
They market themselves as a “high quality, professional property maintenance service to businesses and landlords.” This dual focus on both commercial and residential clients landlords often manage multiple residential units broadens their market appeal significantly.
Comprehensive Service Offerings
The site lists a robust array of services, categorized clearly.
This is essential for a building and maintenance company, as clients often need a mix of trades. Their primary offerings include:
- Handyman service
- Electrician and electrical works
- Carpentry and joinery
- Plastering
- Heating including gas, oil, and electrical heating
- Plumbing
- Tiling
- Renewables
- Locksmith
- Professional cleaning and exterior maintenance service
- UPVC and window maintenance
- Garden landscaping and maintenance
- Energy surveys
This wide scope suggests they aim to be a one-stop shop for property owners, minimizing the need to coordinate multiple contractors for different jobs. Littlesaints.com Review
Team Structure and Specialization
They highlight that their “team is made up of a core of multi skilled trades operating within their local areas, supplemented by a wider network of highly skilled individuals offering more specialist services.” This indicates a hybrid model, combining generalists for common tasks with specialists for complex jobs like “Heating and gas work,” “Electrical services,” and “Renewables.” This structure, if effectively managed, can ensure both efficiency for routine tasks and expertise for specialized requirements.
It also implies they have mechanisms for quality control and project management across different trades.
Focus on Professionalism and Timeliness
The site prides itself on providing a “timely high quality service, that works around and complements your home or business.” In the property maintenance sector, punctuality and quality are paramount.
Clients value a service that respects their time and delivers reliable results. This emphasis is a strong selling point.
According to a 2023 survey by HomeAdvisor, 72% of homeowners prioritize reliability and timeliness when hiring a home service professional. Zopicloneuk24.info Review
Customer Testimonials
A dedicated section showcases customer testimonials, which is a powerful trust-building feature.
They include direct quotes from individuals like Rebecca Madge, Fran Hunt, Lynda Demaid, and Rachelle Scott Davies, along with their association Facebook, lending credibility.
These testimonials specifically praise aspects like boiler service, electrical work, communication, professionalism, and reliability.
- Rebecca Madge: Praises boiler service, Nest installation, and gas oven removal, noting Clive was “bang on time, very clean and tidy. Perfect job.”
- Fran Hunt: Highlights “Excellent communication and service,” and finding a “reliable plumber!”
- Lynda Demaid: Commends “Excellent service. Professional from start to finish. Clive the heating engineer was superb.”
- Rachelle Scott Davies: Recommends them for “electrics,” noting “Super efficient and a great price.”
These specific examples are more impactful than generic praise, as they provide concrete instances of positive experiences.
Energy Surveys and Renewables
With increasing focus on energy efficiency and sustainable solutions, offering these services positions them as a forward-thinking company. Fyxer.com Review
This can attract clients looking to reduce their carbon footprint or lower utility bills, a trend that has seen significant growth, with the global renewable energy market projected to reach $1.98 trillion by 2030, according to Allied Market Research.
Theveteranbuildingcompany.com Pros & Cons
When evaluating any service website, it’s crucial to weigh its strengths against areas where it could improve.
Theveteranbuildingcompany.com, while generally positive in its presentation, has distinct pros and cons that potential customers should consider.
The Upsides: What The Veteran Building Company Does Well
The website immediately establishes several key advantages that make it an appealing option for property maintenance.
Veteran-Owned and Operated Ethos
This is a prominent and well-marketed aspect of their identity. Thenomadplace.com Review
For many clients, supporting a veteran-owned business is a significant factor.
It often implies values like discipline, integrity, and a strong work ethic, which are highly desirable in service industries. According to data from the U.S.
Small Business Administration, veteran-owned businesses contribute significantly to the economy and are often viewed favorably by consumers.
This clear differentiation can help them stand out in a competitive market.
Clear Service Offerings and Geographic Scope
The sheer breadth of services listed – from plumbing and electrical to landscaping and energy surveys – positions them as a comprehensive solution provider. Fitwithsharon.com Review
This “one-stop shop” approach is highly convenient for landlords and businesses managing multiple properties or requiring varied maintenance tasks.
Furthermore, the explicit listing of service areas, including specific towns, eliminates ambiguity and helps potential clients quickly confirm availability.
This level of detail reduces friction in the customer journey.
Positive Customer Testimonials
The inclusion of specific, positive testimonials from real customers with their Facebook attribution is a strong trust signal. These aren’t generic phrases.
They highlight specific positive experiences with punctuality, professionalism, and quality work. Fuckingfast.co Review
For example, Rebecca Madge’s testimonial about Clive being “bang on time, very clean and tidy” offers tangible proof of their service quality.
A recent survey by BrightLocal showed that 88% of consumers trust online reviews as much as personal recommendations.
Direct and Accessible Contact Information
Their phone number and email are prominently displayed at the top of every page.
This ease of contact is fundamental for service businesses, especially when dealing with urgent property maintenance issues.
The immediate visibility ensures that potential clients can reach out without navigating through multiple pages. Influnex.net Review
Emphasis on Professionalism and Timeliness
The website’s messaging consistently emphasizes “high quality, professional, well managed property maintenance service” and prides itself on “timely high quality service.” These are critical success factors in the maintenance industry.
Clients are often frustrated by delays and subpar work, so explicitly addressing these points can build confidence.
The Downsides: Areas for Improvement
Despite its strengths, theveteranbuildingcompany.com could enhance its online presence by addressing several common elements expected of professional service providers.
Lack of Detailed “About Us” Section
One of the most significant omissions is a comprehensive “About Us” page.
While they state they are veteran-owned, there’s no information about the company’s history, its founders, their specific experience, or their broader mission. Fpl.page Review
This absence can leave potential clients wondering about the depth of their expertise and the people behind the business.
Trust is often built on transparency, and knowing more about the team can foster that.
Absence of Terms & Conditions and Privacy Policy
For any business operating online and handling client data or service agreements, having clear Terms & Conditions T&Cs and a Privacy Policy is non-negotiable.
These documents outline the rights and responsibilities of both the company and the client, detail how personal data is collected and used, and provide legal protection.
Their absence can raise concerns about professionalism and data security. Smart-engineered.com Review
Reputable companies almost universally display these legal documents.
No Prominent Display of Certifications or Insurance
Especially for services involving gas, electricity, and heating, having relevant certifications e.g., Gas Safe Register in the UK, specific electrical licenses and comprehensive insurance is absolutely critical for client safety and peace of mind.
The website doesn’t prominently feature these vital credentials.
While they mention “Heating and gas work” and “Electrical services” by “highly skilled individuals,” the lack of visual proof or direct statements about their certifications and insurance coverage is a notable oversight.
This can deter clients who prioritize verified compliance and protection against unforeseen issues. Ufcw3000.org Review
Basic Website Design and No Dedicated Blog/Resources
The website’s design, while functional, is quite basic and lacks the modern polish seen in many contemporary business sites.
There’s no blog section to provide valuable insights, tips, or news relevant to property maintenance, which could position them as industry experts and improve SEO.
A more dynamic and engaging site design, perhaps with project galleries or case studies, could further enhance their professional image.
Limited Information on Physical Address or Business Registration Details
While a company number 14281552 is mentioned in the footer, which is good for verification, the absence of a physical business address on the main contact points or a dedicated contact page is less than ideal.
For a local service provider, demonstrating a clear physical presence can further build trust. Skyhubnigeria.com Review
Does theveteranbuildingcompany.com Work?
When asking “Does theveteranbuildingcompany.com work?”, we’re really probing whether the company effectively delivers on its stated promises and whether its online presence adequately supports that.
Based purely on the website’s content, the framework is certainly in place for them to operate effectively.
Operational Model and Service Delivery
The stated operational model, utilizing a “core of multi skilled trades operating within their local areas, supplemented by a wider network of highly skilled individuals offering more specialist services,” is a practical approach for a property maintenance company.
This model allows for flexibility in handling both routine tasks and specialized projects, theoretically ensuring efficient service delivery.
For example, a local handyman can quickly respond to a minor plumbing leak, while a certified gas engineer from their network handles a boiler installation.
This hub-and-spoke or network model is common among successful regional service providers.
Customer Feedback as an Indicator of Performance
The testimonials prominently featured on their homepage are crucial indicators that the company does work in practice. Customers like Fran Hunt praising “excellent communication and service” and Lynda Demaid describing the service as “professional from start to finish” suggest that their stated commitments to quality and timeliness are being met. The specific mention of Clive, the heating engineer, receiving positive feedback in multiple reviews points to consistent performance from individual team members. Without these testimonials, assessing “Does it work?” based solely on self-description would be much harder.
Range of Services and Expertise
The extensive list of services, from basic handyman tasks to specialized electrical and gas engineering, implies a broad capability.
For a company to effectively offer such a wide range, they must have either highly adaptable generalists or a robust network of specialists, as they claim.
The inclusion of services like “Renewables” and “Energy surveys” further suggests they are keeping pace with modern demands and potentially investing in specialized training for their team, demonstrating a forward-looking approach to property maintenance.
Booking and Quote Request Process
The website facilitates engagement through direct contact information phone, email and a “Request a quote” section. A smooth initial inquiry process is fundamental to a service company’s effectiveness. While the site doesn’t detail the steps of their quoting process e.g., whether it involves a site visit, virtual assessment, etc., the clear call to action suggests they have an established system for handling new leads. Efficient lead management and timely response to quote requests are critical for converting inquiries into actual work. According to Salesforce data, companies that respond to leads within five minutes are 9 times more likely to convert them.
Geographic Focus and Localized Service
Their explicit focus on “South Wales & West of England” and the detailed list of towns they cover indicates a strategic decision to concentrate their efforts geographically.
This localized approach often allows for faster response times, better understanding of regional regulations and property types, and more efficient routing of their teams.
For a service business, operating within a clearly defined and manageable service area is key to operational efficiency and customer satisfaction.
Is theveteranbuildingcompany.com Legit?
The question “Is theveteranbuildingcompany.com legit?” is paramount for any potential customer.
Based on the available information on their website and public domain data, there are strong indicators of legitimacy, though a few areas could be strengthened for absolute certainty.
Domain Information and Registration
The WHOIS data for theveteranbuildingcompany.com shows a creation date of 2022-08-09T18:03:58Z and a registry expiry date of 2025-08-09T18:03:58Z. A domain registered for multiple years, rather than just one, often suggests a long-term business intention. The registrar is 123-Reg Limited, a reputable domain registrar, and the nameservers are NS45.DOMAINCONTROL.COM and NS46.DOMAINCONTROL.COM, commonly associated with GoDaddy. These details align with a legitimate business operation. The presence of 65 SSL/TLS certificates on crt.sh also indicates regular security updates and a commitment to secure communication, which is a good sign.
Company Number and Legal Entity
The footer of the website explicitly states: “© The Veteran Building Company Ltd | Company Number 14281552.” This company number is verifiable through Companies House, the UK’s official registrar of companies. A quick search confirms that The Veteran Building Company Ltd Company number 14281552 is indeed a registered company in England and Wales. This is perhaps one of the strongest indicators of legitimacy, as it signifies a legally recognized business entity operating under official regulations. Companies House provides public access to company details, filings, and financial information, offering a high level of transparency.
Professional Email and Contact Details
While using a Gmail address [email protected]
for a primary business contact is not ideal for larger corporations who prefer custom domain emails, for a smaller local service business, it is relatively common and doesn’t inherently signal illegitimacy.
The provision of a mobile phone number 07735 752 377
and active social media links Facebook, Instagram, TikTok further contribute to their perceived legitimacy, demonstrating multiple avenues for contact and public presence.
Consistent Branding and Messaging
The website maintains consistent branding and messaging throughout.
The veteran-owned aspect is clear, the service descriptions are uniform, and the contact information is consistently displayed.
Inconsistent or contradictory information can be a red flag for scam websites, but this is not evident here.
Real Customer Testimonials
The testimonials provided include names and reference “Facebook,” which suggests they are genuine endorsements that can be cross-referenced, at least in theory, with their social media pages.
Scam websites often feature generic or clearly fake testimonials.
The specificity of the feedback further adds to their credibility.
Areas for Enhanced Legitimacy Perception
Despite these strong indicators, the perception of legitimacy could be further boosted by:
- Physical Address: Displaying a registered office or primary operational address would enhance trust.
- Professional Email: Transitioning from a generic Gmail to a domain-specific email e.g., [email protected] would look more professional.
- Certifications & Insurance: Prominently displaying relevant trade certifications e.g., Gas Safe Register, NICEIC for electrical work and proof of comprehensive insurance would significantly elevate their professional standing and address a major concern for clients. For instance, the Gas Safe Register provides an online tool to verify registered engineers, a critical trust factor for gas-related work.
In summary, while there are minor areas for improvement in their online presentation, the presence of a verifiable company number, consistent branding, real testimonials, and active contact points strongly indicate that The Veteran Building Company is a legitimate operation.
Theveteranbuildingcompany.com Alternatives
When seeking property maintenance services, having alternatives can provide options for different needs, budgets, and service expectations.
While theveteranbuildingcompany.com offers a broad range of services, exploring other reputable companies ensures you find the best fit.
Large-Scale National Chains
For those seeking the reliability and standardized processes often associated with larger entities, national chains can be excellent alternatives, particularly for specific service categories.
- Dripping Plumbing Co.: While specific large plumbing chains vary by region, many operate nationwide or across significant territories. These often offer 24/7 emergency services, guaranteed work, and professional licensing. They might be pricier but offer peace of mind.
- Mister Sparky Electric: A prominent national electrical service franchise. They focus on residential electrical repairs, installations, and maintenance. Known for guaranteed repairs and prompt service.
- Aire Serv Heating & Air Conditioning: Part of the Neighborly brand family, Aire Serv provides HVAC installation, maintenance, and repair services with a focus on customer satisfaction and certified technicians.
Online Platforms for Local Tradespeople
For those who prefer to vet individual professionals or seek competitive bids, online platforms act as excellent intermediaries.
- Checkatrade: Highly popular in the UK, Checkatrade allows customers to find vetted tradespeople and read reviews from previous clients. It’s a robust platform for everything from plumbing to landscaping.
- Rated People: Another well-known UK platform where customers can post jobs and receive quotes from local tradespeople. It offers a rating and review system to help with selection.
- MyBuilder: Similar to Rated People, MyBuilder connects homeowners with tradespeople based on job postings, allowing for detailed descriptions and direct communication before hiring.
Specialized Maintenance Companies
Sometimes, a highly specialized service is required.
These companies focus on one or two core areas but offer deep expertise.
- Tree Surgeons & Arborists: For extensive garden maintenance, especially involving large trees or complex landscaping projects, a dedicated tree surgeon or arborist is necessary.
- Roofing Specialists: For roof repairs, replacements, or inspections, a specialized roofing company will have the specific equipment, training, and insurance required for safe and effective work.
- Gutter Cleaning Services: For routine but essential maintenance, dedicated gutter cleaning companies or those specializing in exterior cleaning can provide efficient and cost-effective services.
Property Management Firms
For landlords or businesses with multiple properties, a full-service property management firm can handle all maintenance needs, often acting as a single point of contact.
- Local Property Management Firms: Search for firms in your specific region e.g., “Property Management Cardiff”. These companies often have in-house maintenance teams or established networks of contractors, managing everything from tenant issues to emergency repairs and routine upkeep. They typically charge a percentage of rent or a flat fee for their services.
Choosing the right alternative depends on the scope of work, budget, urgency, and the level of vetting you’re prepared to do.
Platforms like Checkatrade or Rated People offer a good balance of choice and verified reviews for local services, while national chains might be preferred for their standardized service delivery and guarantees.
Is theveteranbuildingcompany.com a Scam?
The question “Is theveteranbuildingcompany.com a scam?” is a serious one, and based on the available evidence, the overwhelming indication is no, it is not a scam. Several crucial factors point towards it being a legitimate, operational business.
Verifiable Company Registration
The most compelling piece of evidence against it being a scam is the explicit mention of “Company Number 14281552” in the website’s footer. This number corresponds to “THE VETERAN BUILDING COMPANY LTD,” which is officially registered with Companies House, the UK’s registrar of companies.
- Companies House Verification: Companies House records are public and verifiable. A search for company number 14281552 confirms the company’s existence, its incorporation date August 9, 2022, and its registered office address. This legal registration is a fundamental characteristic of a legitimate business. Scam operations rarely register with official government bodies or provide verifiable legal identifiers.
- Legal Compliance: Being registered with Companies House means the business is subject to UK corporate law, including filing annual accounts and confirmation statements, further cementing its legitimate status.
Real Contact Information
Scam websites often provide non-existent or frequently changing contact details. Theveteranbuildingcompany.com, however, displays a clear phone number 07735 752 377 and an email address [email protected]. While a generic Gmail address isn’t ideal for large corporations, it’s common for smaller, local businesses and doesn’t inherently suggest a scam. The presence of multiple active social media links Facebook, Instagram, TikTok also provides additional, real-world contact points.
Specific Service Offerings and Geographic Focus
Scams typically deal in vague promises or overly broad claims.
The Veteran Building Company, conversely, lists a highly specific and comprehensive array of property maintenance services.
Furthermore, their explicit mention of “South Wales & West of England” and a detailed list of towns they cover demonstrates a clear, localized business model, which is typical of legitimate service providers.
This level of detail is usually absent from fraudulent sites.
The testimonials on the homepage appear genuine, with names and attribution to “Facebook.” While testimonials can be faked, the specificity of the positive feedback e.g., “Clive arrived bang on time, very clean and tidy. Perfect job” suggests real customer experiences.
Many scam sites use generic, poorly written, or anonymous testimonials.
Domain Age and Registration Details
The domain was registered in August 2022 and is set to expire in August 2025. This multi-year registration period is more indicative of a long-term business plan than a quick scam operation, which typically uses short-term domain registrations.
The use of a reputable domain registrar 123-Reg Limited further supports its legitimacy.
What Scams Typically Look Like and are absent here:
- Too good to be true offers: Unrealistic low prices or promises of instant wealth.
- Pressure tactics: Urgent demands for payment or personal information.
- Lack of verifiable information: No physical address, no company number, fake contact details.
- Grammar and spelling errors: Often prevalent on hastily put-together scam sites.
- No customer support: Inability to reach anyone after initial contact.
- Requests for unusual payment methods: Wire transfers, cryptocurrency without clear business justification.
While the website could improve its transparency by adding detailed terms and conditions, privacy policy, and prominently displaying certifications, these omissions are common for smaller businesses still developing their online presence and do not equate to being a scam. All indicators suggest it is a legitimate local building and maintenance company.
How to Get a Quote from theveteranbuildingcompany.com
Obtaining a quote from theveteranbuildingcompany.com appears to be a straightforward process, primarily relying on direct communication.
Unlike some larger platforms that might have complex online calculators or multi-step forms, their approach emphasizes personal interaction, which is often preferred for tailored service estimates.
Direct Contact via Phone
The most prominent method for obtaining a quote, or at least initiating the process, is via their phone number: 07735 752 377. For immediate inquiries or urgent needs, a direct phone call allows for real-time discussion about the scope of work, property details, and any specific requirements. This is often the quickest way to get an initial sense of their availability and potentially a rough estimate or to schedule a site visit for a more accurate quote. When contacting them, be prepared to provide:
- The type of service required e.g., “boiler service,” “electrical works,” “garden landscaping”.
- Your location specific town/area.
- A brief description of the job e.g., “leaky faucet,” “new light fixture installation,” “garden tidy-up”.
- Preferred timing for the work.
Email Inquiry
Alternatively, you can send a detailed inquiry to their email address: [email protected]. This method is suitable for non-urgent requests or when you need to provide more extensive details, attach photos of the property or specific issues, or list multiple jobs for a comprehensive quote. When emailing, ensure you include:
- Your full name and contact number.
- The property address where the work needs to be done.
- A clear and detailed description of the services you require.
- Any specific challenges or access issues.
- Photos or videos, if relevant, to help them understand the scope.
- Your preferred timeframe for the work to be completed.
Email allows the company to review your request thoroughly before responding, potentially leading to a more accurate initial assessment or a request for further information.
“Request a Quote” Section
The website features a dedicated “Request a quote” section, which typically leads to an inquiry form or directs you to one of the contact methods mentioned above.
While the specific form wasn’t directly accessible without scrolling, such sections usually ask for:
- Name
- Phone number
- Message/Job Description
- Preferred contact method
Utilizing this form ensures all necessary initial details are captured systematically.
Site Visits for Complex Jobs
For larger, more complex projects e.g., extensive electrical rewiring, new heating system installation, major landscaping, it’s highly probable that The Veteran Building Company will require a site visit before providing a definitive quote.
This allows their skilled tradespeople to accurately assess the scope of work, potential challenges, material requirements, and necessary labor, ensuring a precise and fair estimate.
Be prepared to schedule such a visit if your project is substantial.
According to industry best practices, site visits are crucial for estimates on jobs exceeding a certain value or complexity, with some contractors reporting that accurate on-site assessments can reduce cost overruns by up to 15%.
What to Expect After Requesting a Quote
Once you’ve submitted your request, you should expect:
- Confirmation: An acknowledgment of your inquiry, either by phone or email.
- Clarification: They may ask for more details or photos if the initial description wasn’t sufficient.
- Scheduling: For larger jobs, they will propose a time for a site visit.
- Quote Delivery: A written quote outlining the services, estimated costs, and potentially a timeline. Ensure the quote is detailed, transparent, and specifies what is included and excluded.
By using these direct communication channels, you can effectively engage with The Veteran Building Company to discuss your property maintenance needs and receive a tailored quotation.
theveteranbuildingcompany.com FAQ
What services does The Veteran Building Company offer?
The Veteran Building Company offers a wide range of property maintenance services including handyman services, electrician and electrical works, carpentry, joinery, plastering, various heating services gas, oil, electrical, plumbing, tiling, renewables, locksmith services, professional cleaning, exterior maintenance, UPVC and window maintenance, garden landscaping, and energy surveys.
Where does The Veteran Building Company operate?
They operate across South Wales and the West of England, covering numerous towns including Aberkenfig, Bridgend, Maesteg, Porthcawl, and surrounding areas.
A detailed list of covered towns is available on their website.
Is The Veteran Building Company veteran-owned?
Yes, the website explicitly states that The Veteran Building Company is a veteran-owned and operated company.
How can I request a quote from The Veteran Building Company?
You can request a quote by calling their phone number 07735 752 377, emailing them at [email protected], or by using the “Request a quote” section on their website.
Does The Veteran Building Company offer emergency services?
While the website doesn’t explicitly state “emergency services,” their prominent display of a phone number and emphasis on timely service suggest they are responsive, particularly for urgent inquiries.
You would need to call them directly to confirm emergency availability.
Are the testimonials on their website genuine?
The testimonials provided on the website include names and Facebook attribution, which suggests they are genuine customer feedback that can be potentially verified on their social media pages.
Does The Veteran Building Company have a physical address listed?
No, a specific physical business address is not prominently listed on the website’s homepage or contact information, though a company number is provided.
Is The Veteran Building Company a registered company?
Yes, the website states “Company Number 14281552,” which corresponds to “THE VETERAN BUILDING COMPANY LTD,” a registered company in England and Wales with Companies House.
What kind of properties do they service?
They provide property maintenance services to both businesses and landlords, indicating they handle both commercial and residential rental properties.
Do they offer specialized services like renewable energy solutions?
Yes, they explicitly list “Renewables” and “Energy surveys” among their services, indicating they offer solutions related to sustainable energy and efficiency.
How does The Veteran Building Company structure its team?
Their team consists of a core of multi-skilled trades operating locally, supplemented by a wider network of highly skilled individuals for specialist services like heating, gas work, and electrical services.
What are their general operating hours?
The website does not specify general operating hours.
You would need to contact them directly via phone or email to inquire about their availability.
Is there a privacy policy or terms and conditions on their website?
No, the website does not appear to have prominently displayed links to a privacy policy or detailed terms and conditions regarding their services or data handling.
How long has The Veteran Building Company been in business?
Their domain was created in August 2022, and the company was incorporated around the same time.
This indicates they have been operational for a couple of years.
Do they have social media presence?
Yes, they have links to their Facebook, Instagram, and TikTok profiles on their website.
What is the typical response time for a quote request?
The website does not specify a typical response time.
For faster service, it’s recommended to call them directly.
Does The Veteran Building Company offer warranties on their work?
The website does not explicitly mention service warranties or guarantees.
This would be a question to ask directly when obtaining a quote.
Are their electricians and gas engineers certified?
While they state having “highly skilled individuals” for specialized services like electrical and gas work, the website does not prominently display specific certifications e.g., Gas Safe Register for gas engineers, NICEIC for electricians. It’s advisable to inquire about these professional accreditations.
Can I see examples of their previous work?
The website does not feature a dedicated gallery or portfolio of past projects.
Their social media channels, particularly Instagram and Facebook, might contain project examples.
What makes The Veteran Building Company different from other maintenance companies?
Their key differentiators highlighted on the website are being veteran-owned and operated, offering a broad range of services as a “one-stop shop,” and an emphasis on providing a “timely high quality service” with locally based teams.
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