Toroccoscoolingandheating.com Review

Based on looking at the website, Toroccoscoolingandheating.com appears to be a legitimate local HVAC and commercial refrigeration service provider based in Florida.

The site provides a good overview of their services, contact information, and emphasizes customer satisfaction and experience.

Here’s an overall review summary:

• Service Area: Lee, Collier, & Charlotte County, Florida
• Experience: 25+ years in HVAC and commercial refrigeration.
• Services Offered: Residential AC repair/installation, Commercial AC repair/installation, Commercial refrigeration repair/maintenance, heating services, pre-season preparation, annual inspections.
• Emergency Service: 24/7 emergency service available.
• Contact Information: Phone numbers, physical address, and a contact form are readily available.
• Transparency: Highlights family-owned and locally managed business, customer testimonials, and a commitment to ethical practices.
• Promotions: Offers discounts and a membership plan for heating maintenance.
• Website Design: Functional, but some links point to generic or self-referential sections, which could be improved for user navigation. The copyright date of 2018 suggests the site may not be regularly updated, which can raise minor concerns about its current active status, though this is common for local service businesses.

While the website presents a professional image with a clear focus on local service and customer care, the outdated copyright notice from 2018 and some generic links are points that could be improved for better user trust and experience.

However, given the nature of a local service business, these are not necessarily red flags indicating illegitimacy but rather areas for website enhancement.

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The emphasis on ethical practices, such as “defending them against the predatory practices of some companies and unlicensed contractors,” is a strong positive signal.

Here are some alternatives for home and commercial climate control services, focusing on reputable and widely available options in the United States:

• Lennox:
  • Key Features: Wide range of highly efficient HVAC systems, smart thermostats, air purification. Known for quiet operation and innovative technology.
  • Average Price: Premium pricing, often higher than competitors due to advanced features and energy efficiency.
  • Pros: High efficiency can lead to significant energy savings, excellent product quality, strong dealer network.
  • Cons: Higher initial cost, requires professional installation and maintenance.
• Carrier:
  • Key Features: Comprehensive line of HVAC products, including furnaces, air conditioners, heat pumps, and indoor air quality solutions. Focus on reliability and durability.
  • Average Price: Mid-to-high range, competitive with other premium brands.
  • Pros: Very reliable, extensive dealer network for service and support, good warranty options.
  • Cons: Can be more expensive than budget brands, installation quality varies by dealer.
• Trane:
  • Key Features: Robust and long-lasting HVAC systems, often marketed with “It’s Hard To Stop A Trane” slogan, emphasizing durability. Offers various models for different budgets and needs.
  • Average Price: Mid-to-high range.
  • Pros: Exceptional durability and reliability, good performance in extreme climates, widely available.
  • Cons: Can be a bit noisy compared to some premium models, pricing can be on the higher end.
• Rheem:
  • Key Features: Offers a full line of residential and commercial HVAC products, including water heaters. Focus on energy efficiency and value.
  • Average Price: Mid-range, offering good value for the features.
  • Pros: Good balance of price and performance, often praised for ease of maintenance, readily available parts.
  • Cons: Some models may have slightly lower efficiency ratings than top-tier brands, aesthetic design can be less modern.
• Goodman:
  • Key Features: Known for affordable and reliable HVAC systems, popular among contractors due to ease of installation and cost-effectiveness. Offers a strong warranty.
  • Average Price: Budget-friendly, often one of the most affordable options.
  • Pros: Excellent warranty, cost-effective, good basic performance for the price.
  • Cons: Can be louder than premium brands, efficiency might not be as high on some models, perceived lower brand prestige.
• Daikin:
  • Key Features: Global leader in HVAC, specializing in mini-split systems and variable refrigerant flow VRF technology. Focus on inverter technology for energy savings.
  • Average Price: Mid-to-high range, especially for advanced systems.
  • Pros: Excellent energy efficiency, quiet operation, ideal for zoning and precise temperature control.
  • Cons: Installation can be more complex, not as widely recognized for traditional ducted systems in the US residential market.
• York:
  • Key Features: A Johnson Controls brand, offering a range of residential and light commercial HVAC systems. Known for reliability and value.
  • Average Price: Mid-range.
  • Pros: Solid performance, competitive pricing, good warranty options.
  • Cons: May not offer the same level of advanced features as premium brands, some models might have average efficiency.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Toroccoscoolingandheating.com Review & First Look

Toroccoscoolingandheating.com presents itself as a dedicated HVAC and commercial refrigeration service provider catering to Lee, Collier, and Charlotte Counties in Florida.

From an initial glance, the website aims to convey professionalism and trustworthiness, leveraging a straightforward design to communicate its core offerings.

The immediate prominence of a phone number for emergency services 1-239-791-8501 and a clear call to action for scheduling appointments are positive indicators of a customer-centric approach.

Initial Impressions of Toroccoscoolingandheating.com

The homepage prominently displays the company’s 25 years of experience, a significant factor for credibility in the service industry.

It highlights their family-owned and locally managed status, aiming to foster a sense of community and reliability. Teecity.com Review

The inclusion of testimonials directly on the homepage, such as those from “Larry MCape Coral, Florida” and “Randy CFort Myers, Florida,” provides social proof and builds immediate trust.

The layout is clean, making it easy to find key information about services, contact details, and emergency support.

However, some elements like the copyright date being 2018 might suggest the website’s content isn’t as fresh as it could be, which could be a minor concern for some users expecting up-to-the-minute updates.

Services and Specializations Offered

Torocco’s Cooling & Heating offers a comprehensive suite of services for both residential and commercial clients. For residential customers, they handle everything from air conditioner repair and installation to heating services and annual inspections. On the commercial side, their expertise extends to commercial air conditioner repair and installation, alongside specialized commercial refrigeration repair and maintenance. The site details their process for services like pre-season preparation and annual inspections, emphasizing the importance of expert maintenance for energy efficiency and system longevity. For instance, they mention that “Air conditioning systems are regulated appliances, requiring expert maintenance to properly function at the best rate of energy consumption.” This level of detail suggests a company that understands the technical nuances of their work.

User Experience and Navigation

The website’s navigation is fairly intuitive, with a clear menu bar leading to sections like “About,” “Services,” “Testimonials,” “FAQ,” “Tips & Tricks,” and “Contact.” The “Schedule Appointment” call-to-action is consistently present, guiding users to book services. Ipgca.com Review

While generally easy to navigate, some internal links, such as “FIND OUT MORE” buttons, occasionally redirect to generic sections like “About” or the homepage without specific content, which could be slightly confusing for users seeking more detailed information on a particular claim.

For example, clicking “FIND OUT MORE” under “25 Years Experience” surprisingly leads to the “About” page rather than elaborating on their extensive experience.

Toroccoscoolingandheating.com Pros & Cons

When evaluating any service provider, it’s crucial to weigh the advantages against potential drawbacks.

For Toroccoscoolingandheating.com, there are several notable strengths that build trust, alongside a few areas that could be enhanced for an even stronger online presence.

Advantages of Toroccoscoolingandheating.com

Local Expertise and Community Focus: One of the strongest pros is their deep roots in the community. Being “family owned and managed locally by a lifelong resident of Florida’s West Coast” provides a sense of reliability and accountability often missing in larger, corporate chains. This local focus means they likely understand the specific HVAC needs and challenges unique to Lee, Collier, and Charlotte Counties, such as dealing with Florida’s intense heat and humidity. Their involvement in “supporting and sponsoring Little League and Soccer” further reinforces their community commitment, which can be a significant draw for local customers. Jepto.com Review

Comprehensive Service Offerings: The range of services is impressive, covering both residential and commercial needs across HVAC and refrigeration. This means customers don’t need to seek out multiple providers for different types of equipment. They handle:

• Residential Air Conditioner Repair & Installation
• Commercial Air Conditioner Repair & Installation
• Commercial Refrigeration Repair & Maintenance
• General Heating Services
• Pre-season Preparation and Annual Inspections

This broad capability makes them a one-stop shop for many climate control needs.

Emphasis on Quality and Ethical Practices: The website explicitly states their dedication to “bringing a higher quality of service” and “defending them against the predatory practices of some companies and unlicensed contractors.” This commitment to ethical conduct is a significant positive, especially in a service industry where trust is paramount. It suggests a company that values long-term customer relationships over quick profits.

24/7 Emergency Service: For HVAC and refrigeration, emergencies don’t wait for business hours. The provision of “expert 24 hour Emergency Service available to you 365 days a year” is a critical advantage, providing peace of mind for both homeowners and businesses that rely on their systems. The clear instructions on how to access emergency service via phone are also very helpful.

Customer Testimonials and Experience: The presence of positive customer testimonials directly on the homepage adds strong social proof. For example, Larry M. from Cape Coral praises their “prompt and professional service,” while Randy C. from Fort Myers notes their “polite, professional and knowledgeable” technicians. Such direct feedback from real customers is invaluable in building credibility. Their stated metrics like “100% Customer Satisfaction” though an absolute claim, it reflects their aspiration further bolster confidence. Vision.mindjet.com Review

Areas for Improvement

Generic and Broken Links: While navigation is generally good, some internal “FIND OUT MORE” links are not specific. For instance, a link under “25 Years Experience” or “24 Hour Emergency Service” often just leads back to the “About” page or a section higher up on the same page, rather than providing new or deeper content related to the specific point. This can lead to minor user frustration. Additionally, some links, like those to “Our Devoted Team” and the main “Home” link, appear to be malformed or point to non-existent pages e.g., http://about/our-team/ or https://toroccos.com/. This requires immediate attention to ensure a seamless user experience.

Lack of Online Scheduling Integration beyond a form: While there’s a “Schedule an Appointment” form, it relies on them contacting the customer to confirm. A more advanced online scheduling system where customers can see real-time availability and book appointments instantly would be a significant upgrade for user convenience. Many modern service websites offer this feature, streamlining the booking process.

Limited “Tips & Tricks” Content: The “Tips & Tricks” section contains only three blog posts, all dated January-February 2018. This suggests a lack of ongoing content creation, which could be leveraged for SEO and to provide valuable information to customers. Regular blog updates on HVAC maintenance, energy saving tips, or common issues could position them as an industry authority.

Absence of Online Reviews or Third-Party Certifications Prominently Displayed: While they have testimonials, prominently displaying links to major review platforms like Google, Yelp, or Angie’s List or explicit mention of their ratings on these platforms would add another layer of verification. Similarly, if they hold certifications from industry bodies e.g., NATE certification for technicians, making these visible would enhance credibility.

Toroccoscoolingandheating.com Pricing

Understanding the pricing structure of a service company like Toroccoscoolingandheating.com is crucial for potential customers. Profollower.com Review

While the website doesn’t list a comprehensive price list for all services which is typical for customized HVAC work, it does offer some specific pricing insights and promotions that give an idea of their approach to cost.

Overview of Pricing Information on the Website

The website provides direct pricing for two specific offers, hinting at how they structure service costs:

1. $75 Off Promotion: This is a general discount that can be applied to service calls. It’s a clear incentive for new customers or for those needing immediate service. The website states, “$75 off 1-239-791-8501.”
2. Heating Maintenance Savings Annual Maintenance Plan: This is the most detailed pricing information provided. They offer 50% off, reducing the cost to “$85 per unit*” regularly $170.00+ for Heating Maintenance when a customer purchases a one-year membership in the Torocco’s Annual Maintenance Plan. This indicates a strategic move to encourage recurring business through a subscription model, which is common in the HVAC industry. It also implies that individual service calls or non-plan maintenance might be higher.

These specific offers suggest that while the cost of a full AC installation or major repair will require a quote, customers can expect transparent pricing on promotional items and maintenance plans.

The asterisk on the $85 per unit price likely points to terms and conditions, which is standard practice.

Factors Influencing HVAC Service Costs

The cost of HVAC services is highly variable and depends on numerous factors. Minwax.com Review

Torocco’s Cooling & Heating, like most reputable companies, would likely factor in:

• Type of Service: Repair, installation, maintenance, or emergency service. Emergency services are typically more expensive due to after-hours or weekend rates.
• Scope of Work: A minor repair e.g., fixing a faulty sensor will cost less than a major component replacement e.g., compressor.
• Equipment Type and Size: The size and efficiency of the AC unit or furnace being installed or repaired significantly impact material and labor costs. Larger, more energy-efficient units are generally more expensive.
• Labor Costs: This includes the technician’s hourly rate, travel time, and the complexity of the job. Their website mentions “fully certified and trained technicians,” which implies a professional and experienced workforce, contributing to fair labor pricing.
• Parts and Materials: The cost of replacement parts, refrigerants, ducts, wiring, and other materials.
• Permits and Inspections: For new installations or major replacements, local permits and inspections may be required, adding to the overall cost.
• Warranty: The cost of installation might include a labor warranty, in addition to manufacturer warranties on equipment.
• Accessibility: How difficult it is for technicians to access the unit e.g., attic, crawl space, rooftop can influence labor time and therefore cost.

Transparency in Quoting

While specific service prices aren’t listed, the expectation is that Torocco’s Cooling & Heating would provide detailed quotes after an assessment.

The website’s emphasis on “quality that is Guaranteed” and “defending them against the predatory practices” implies a commitment to fair and transparent pricing.

This suggests they would avoid hidden fees and clearly explain the costs involved before starting work.

For major projects like installations, it’s standard for companies to offer free estimates. Phobiagone.com Review

Toroccoscoolingandheating.com Alternatives

When seeking HVAC or commercial refrigeration services, it’s wise to consider alternatives to ensure you’re getting the best service, price, and fit for your specific needs.

While Torocco’s Cooling & Heating appears to be a solid local option, exploring other reputable companies can help with comparison and decision-making.

These alternatives often bring different specialties, pricing models, or geographic coverage to the table.

Local Competitors in Lee, Collier, & Charlotte County, Florida

In the same service area as Torocco’s, there are numerous other HVAC and refrigeration companies that compete for business. These typically include:

• Small to Medium-Sized Local Businesses: Much like Torocco’s, these are often family-owned or locally operated, offering personalized service. They might have niche specialties e.g., duct cleaning, specific brands, commercial-only focus. Examples could include “XYZ Air Conditioning Services,” “ABC Refrigeration,” or “Sunshine HVAC.” You’d typically find these via local Google searches, Yellow Pages, or community referrals.
• Franchise Operations: Larger national or regional HVAC franchises that have local branches. These often benefit from national branding, standardized training, and sometimes more robust financing options. Examples might include local branches of Aire Serv or Service Experts.
• Plumbing & HVAC Combos: Some companies offer both plumbing and HVAC services, which can be convenient for homeowners who prefer a single point of contact for multiple home systems.

When comparing local alternatives, consider: Elmarkstore.eu Review

• Years in business: Longevity often correlates with reliability.
• Online reviews: Check Google My Business, Yelp, and Facebook for customer feedback.
• Certifications: Look for NATE-certified technicians, EPA certifications, etc.
• Service Guarantees: Do they offer warranties on parts and labor?
• Emergency services: Are they available 24/7?
• Financing options: For larger installations, do they offer payment plans?

National and Regional HVAC Service Providers

While Torocco’s is a local specialist, larger companies also have a presence or influence the market.

These often focus on equipment sales but also have extensive networks of installers and service providers.

• Brand-Specific Dealers: Most major HVAC manufacturers like Carrier, Lennox, Trane, Rheem, Goodman, and York have authorized dealers and service centers in every major region. These dealers specialize in installing and servicing their specific brand’s equipment, often offering expert knowledge on those systems. If you have a particular brand preference, finding an authorized dealer is a strong alternative.
• Home Improvement Chains with HVAC Services: Companies like Home Depot or Lowe’s often partner with local contractors to offer HVAC installation services, leveraging their retail presence. While convenient, the actual service quality will depend on the specific local contractor they dispatch.
• Utilities sometimes: In some areas, local utility companies offer HVAC maintenance or upgrade programs, sometimes with preferred contractors or incentives.

When looking at larger alternatives, key considerations include:

• Standardization: Larger companies or brand networks often have more standardized processes, which can mean consistent service quality.
• Availability: Their extensive networks can mean quicker response times in some cases.
• Pricing: May or may not be more competitive, but they might offer more financing options or bundled deals.

Specialized Commercial Refrigeration Companies

For businesses with critical commercial refrigeration needs, specialized companies might offer more in-depth expertise than general HVAC providers. These companies focus solely on:

• Walk-in coolers and freezers
• Ice machines
• Display cases
• Industrial refrigeration systems

They often have technicians specifically trained on the unique complexities of refrigeration cycles and commercial-grade equipment. Shine-cargo.com Review

If commercial refrigeration is the primary concern, seeking out a dedicated refrigeration service company alongside general HVAC providers is a good strategy.

Ultimately, the “best” alternative depends on individual priorities—whether it’s the lowest price, fastest response, specialized expertise, or a long-term service relationship.

Gathering multiple quotes and checking reviews across various platforms is always recommended.

How to Cancel Toroccoscoolingandheating.com Membership

While Toroccoscoolingandheating.com prominently features its “Annual Maintenance Plan,” the website does not provide explicit instructions or a dedicated online portal for canceling this membership.

This is a common characteristic of local service businesses that manage memberships manually rather than through a self-service online platform. Befrently.com Review

Therefore, the process for canceling a membership would typically involve direct communication with the company.

Understanding the Annual Maintenance Plan

The website mentions the “Torocco’s Annual Maintenance Plan” in the context of offering a 50% discount on heating maintenance. This type of plan typically involves:

• Regular Scheduled Maintenance: Usually one or two visits per year for system tune-ups e.g., heating in winter, AC in summer.
• Discounted Services: Members often receive discounts on repairs, parts, or emergency service calls.
• Priority Service: Members might get faster response times during peak seasons or emergencies.
• Longevity and Efficiency: The primary goal of such plans is to keep systems running efficiently, extend their lifespan, and prevent costly breakdowns.

The membership likely has an annual renewal cycle, and cancellation would typically mean opting out of future renewals rather than receiving a refund for a partial year unless specified otherwise in the terms of service, which are not detailed on the website.

Steps to Cancel a Torocco’s Maintenance Membership

Given the information available on the website, the most effective and direct method for canceling a Torocco’s Maintenance Membership would be through direct contact.

1. Review Your Membership Agreement: If you signed up for the plan, you would have received a physical or digital agreement. Always check this document first. It should outline the terms and conditions of the plan, including the cancellation policy, notice period required, and any potential fees or refund policies. This is the official source of information regarding your specific agreement. Drudgereport.com Review

2. Contact Customer Service Directly:

   • Phone Call Recommended: This is usually the quickest and most direct way to handle cancellations for service-based businesses. The primary phone number provided on the website is 1-239-791-8501. Be prepared to provide your account information name, address, membership number if applicable.
   • Email: If you prefer written communication or cannot reach them by phone, you can use the contact form on their website or look for a direct email address though one isn’t explicitly listed for general inquiries, the contact form would route to their customer service. Clearly state your intent to cancel, provide all necessary account details, and request confirmation of cancellation.
   • Physical Mail: For formal record-keeping or if other methods fail, sending a certified letter to their office address 7997 Mercantile St, Suite 10, North Fort Myers, FL 33917 stating your intent to cancel and requesting confirmation. This method provides proof of delivery.

3. Provide Necessary Information: When contacting them, be ready with:

   • Your full name as it appears on the account.
   • The service address.
   • Your phone number and email associated with the membership.
   • The membership number or agreement ID if you have one.
   • A clear statement that you wish to cancel your “Annual Maintenance Plan.”

4. Request Confirmation: Always ask for written confirmation of your cancellation. This could be an email, a letter, or a confirmation number. This ensures you have a record that your request was processed.

5. Be Aware of Renewal Dates: To avoid being charged for another year, it’s crucial to initiate the cancellation process well in advance of your plan’s renewal date. Check your original agreement for details on the renewal cycle.

Since there is no explicit cancellation policy on their website, a direct and clear line of communication with Torocco’s Cooling & Heating’s office staff will be the most effective way to manage your membership cancellation. Goldenbtc.live Review

Toroccoscoolingandheating.com vs. Competitors

When a customer in Lee, Collier, or Charlotte County, Florida, is in need of HVAC or commercial refrigeration services, they’ll likely encounter several options.

Comparing Toroccoscoolingandheating.com against its competitors, both local and national, reveals its unique selling propositions and where it stands in the market.

Torocco’s Strengths in Comparison

1. Local and Family-Owned Focus:

   • Torocco’s: Emphasizes being “family owned and managed locally by a lifelong resident of Florida’s West Coast.” This resonates strongly with customers who prefer supporting local businesses and expect personalized service. This often means direct access to decision-makers and a more community-oriented approach.
   • Competitors: Larger regional or national chains, while offering broad coverage, may lack the personal touch. Even local franchises might have a more corporate feel.

2. Established Experience:

   • Torocco’s: Boasts “25 years of experience.” This extensive track record is a significant trust builder.
   • Competitors: Some newer or smaller local companies might not have this depth of experience. Larger chains might have experienced technicians, but the company itself might not have been operating in the specific local market for as long.

3. Ethical Practices and Customer Defense: Madeformedical.com Review

   • Torocco’s: Explicitly states their commitment to “defending them against the predatory practices of some companies and unlicensed contractors.” This is a strong differentiator in a market sometimes plagued by unethical actors.
   • Competitors: While most reputable companies aim for ethical service, Torocco’s makes it a prominent part of their public messaging, indicating a core value.

4. Comprehensive Service Range:

   • Torocco’s: Offers both residential and commercial HVAC, plus commercial refrigeration. This versatility is valuable, especially for businesses that need a single contractor for multiple needs.
   • Competitors: Some companies might specialize only in residential, or only in commercial HVAC, or only refrigeration. Torocco’s broader scope is a convenience for many clients.

5. 24/7 Emergency Service:

   • Torocco’s: Provides round-the-clock emergency service, which is critical for unexpected breakdowns.
   • Competitors: While many offer emergency services, some might have limited hours or slower response times for non-contracted customers.

Areas Where Competitors Might Have an Edge

1. Website Modernity and Online Tools:

   • Torocco’s: The website has an outdated copyright 2018 and lacks advanced online features like real-time appointment booking or a customer portal for managing memberships.
   • Competitors: Many larger or more tech-savvy local competitors have invested in modern, regularly updated websites with online scheduling, customer logins, and more dynamic content blogs, videos. This can enhance user experience and convenience.

2. Brand Recognition for national players:

   • Torocco’s: As a local business, its brand recognition is primarily within its service counties.
   • Competitors: National brands like Carrier, Lennox, or Trane via their authorized dealers have widespread brand recognition, often backed by national advertising and established reputations for specific product lines. This can influence customers who prioritize known brands.

3. Financing Options: Computerhjaelp.eu Review

   • Torocco’s: The website doesn’t explicitly detail financing options for large installations, though they might offer them.
   • Competitors: Larger companies or those with partnerships often prominently feature various financing plans e.g., low-interest loans, deferred payments to make expensive installations more accessible.

4. Specialization:

   • Torocco’s: Offers a broad range of services.
   • Competitors: A highly specialized commercial refrigeration company, for instance, might have deeper expertise in very complex or industrial refrigeration systems than a general HVAC provider. Similarly, a company focusing solely on residential heat pump installations might offer cutting-edge knowledge in that niche.

In summary, Toroccoscoolingandheating.com leverages its local presence, extensive experience, and commitment to ethical service as its core competitive advantages.

Its primary areas for potential improvement lie in updating its digital presence to match contemporary customer expectations for online convenience and information.

For customers prioritizing a trusted local partner with a strong service history, Torocco’s presents a very compelling option.

FAQ

What services does Toroccoscoolingandheating.com offer?

Toroccoscoolingandheating.com offers a comprehensive range of HVAC and commercial refrigeration services, including residential and commercial air conditioner repair and installation, heating services, commercial refrigeration repair and maintenance, pre-season preparation, and annual inspections. Videomarketingblaster.com Review

What areas does Torocco’s Cooling & Heating serve?

Torocco’s Cooling & Heating primarily serves Lee, Collier, and Charlotte County in Florida, including cities like Fort Myers, Naples, Cape Coral, Punta Gorda, and Port Charlotte.

Does Toroccoscoolingandheating.com provide 24-hour emergency service?

Yes, Torocco’s Cooling & Heating offers expert 24-hour emergency service 365 days a year for all your heating, ventilation, and air conditioning HVAC needs. Their emergency contact number is 239-791-8501.

How much experience does Torocco’s Cooling & Heating have?

Torocco’s Cooling & Heating boasts over 25 years of experience in the heating, ventilation, and air conditioning HVAC industry.

Is Torocco’s Cooling & Heating a family-owned business?

Yes, the website states that Torocco’s Cooling & Heating is family-owned and managed locally by a lifelong resident of Florida’s West Coast.

Are the technicians at Torocco’s Cooling & Heating certified?

Yes, their website mentions that their technicians are fully certified and trained to complete services efficiently and expertly.

Does Toroccoscoolingandheating.com offer any discounts or promotions?

Yes, they offer promotions such as $75 off service calls and 50% off heating maintenance $85 per unit when purchasing a one-year membership in their Annual Maintenance Plan.

What is the Torocco’s Annual Maintenance Plan?

The Annual Maintenance Plan is a membership that offers discounted heating maintenance $85 per unit, regularly $170+ for a one-year period, likely including regular system tune-ups and other benefits, though full details aren’t explicitly listed on the homepage.

How can I schedule an appointment with Toroccoscoolingandheating.com?

You can schedule an appointment by calling their main phone number 239-791-8501 or by filling out the contact form available on their website.

What is the physical address for Torocco’s Cooling & Heating?

Their office is located at 7997 Mercantile St, Suite 10, North Fort Myers, FL 33917.

Does Torocco’s provide commercial refrigeration services?

Yes, they offer comprehensive commercial refrigeration repair and maintenance services, emphasizing preventive maintenance for these critical mechanical systems.

Are there testimonials available for Toroccoscoolingandheating.com?

Yes, the website features customer testimonials on its homepage, praising their prompt, professional, and knowledgeable service.

Does Torocco’s Cooling & Heating offer services for both residential and commercial properties?

Yes, they are equipped to service both residential and commercial properties for HVAC and commercial refrigeration needs.

How can I get special offers from Torocco’s Cooling & Heating?

You can sign up on their website to receive special offers directly to your inbox.

What kind of “Tips & Tricks” does their website offer?

Their “Tips & Tricks” section blog provides articles on topics like making historic homes energy efficient, painting for cooler temperatures, and water-based air conditioning technology.

Is Toroccoscoolingandheating.com licensed and insured?

Yes, the website states that Torocco’s Cooling & Heating LLC is a state-licensed and insured, full-service air conditioning, heating, and refrigeration company.

Who is Mark Torocco?

Mark Torocco is the owner of Torocco’s Cooling & Heating, a lifelong resident of Southwest Florida with over 20 years of HVAC and commercial refrigeration experience, and he also teaches advanced classes for the Lee County school district.

What kind of guarantee does Torocco’s Cooling & Heating provide?

Their website mentions “Quality that is Guaranteed” and a commitment to “100% Customer Satisfaction,” implying a focus on high-quality workmanship and customer assurance, though specific written guarantees would be detailed in service agreements.

Does Torocco’s Cooling & Heating focus on energy efficiency?

Yes, they emphasize the importance of expert maintenance for air conditioning systems to properly function “at the best rate of energy consumption,” and they highlight “43% Less Energy Used” as a result metric for their services.

How does Torocco’s Cooling & Heating differentiate itself from competitors?

They differentiate themselves by emphasizing their local family ownership, extensive experience, 24/7 emergency service, comprehensive service range, and a stated commitment to ethical practices, “defending against the predatory practices of some companies and unlicensed contractors.”