villagewaxmelts.com FAQ

How quick is delivery from villagewaxmelts.com?

Villagewaxmelts.com aims for very quick delivery, stating that “over 90% of orders are shipped within 1 working day.” They use Royal Mail tracked 48-hour service as standard, with an option for Royal Mail tracked 24 hours for express shipping.

You will receive a tracking code via email once your order has been collected.

How much is postage and packaging (P&P) on villagewaxmelts.com?

Postage and packaging is £3.49 for standard orders.

However, shipping is free on all orders over £35. Every order is posted tracked to ensure safe and prompt arrival. Villagewaxmelts.com Terms & Conditions Summary

What payment methods does villagewaxmelts.com accept?

Villagewaxmelts.com accepts several secure payment methods, including PayPal, Clearpay, Klarna, and all major Credit Cards.

This provides flexibility for customers to choose their preferred payment option.

Does villagewaxmelts.com offer a subscription box?

Yes, villagewaxmelts.com offers a Wax Melts Subscription Box, providing a convenient way for customers to receive a regular supply of their favorite scents or discover new ones.

What types of products does villagewaxmelts.com sell?

Villagewaxmelts.com primarily sells home fragrance products, including traditional wax melts, gel wax melts/jelly wax melts, exfoliating soap sponges, carpet fragrances, and room perfume sprays.

Are villagewaxmelts.com products long-lasting?

Yes, the website markets its products as “strong & long-lasting.” Customer testimonials on the homepage frequently praise the longevity and strength of their fragrances, with one user noting scents last “for a good while.” Villagewaxmelts.com Pricing

Where can I find reviews for villagewaxmelts.com?

Villagewaxmelts.com prominently features a direct link to their Trustpilot profile on their homepage, encouraging customers to view independent reviews there.

They also display numerous 5-star customer testimonials directly on their site.

Is villagewaxmelts.com a UK-based business?

Yes, villagewaxmelts.com states that it is a “UK family-run business,” indicating its operational base and heritage.

How can I contact villagewaxmelts.com customer support?

You can contact villagewaxmelts.com customer support via email at [email protected].

This is the primary channel for inquiries, including assistance with order tracking. Is Villagewaxmelts.com Legit?

Does villagewaxmelts.com have a refund policy?

Yes, villagewaxmelts.com provides a comprehensive “Refund Policy” linked in the footer of their website, outlining the terms and conditions for returns and refunds.

Do wax melts from villagewaxmelts.com evaporate completely?

No, according to their FAQ, wax melts do not fully evaporate from your burner.

The website also provides a link to their blog for more information and tips on how to remove the wax from your burner.

Why should I buy wax melts from villagewaxmelts.com?

Villagewaxmelts.com promotes wax melts as “the most fun & affordable to fragrance your home!” They emphasize strong, long-lasting scents, fast delivery, and a wide range of positive customer reviews.

Can I track my order from villagewaxmelts.com?

Yes, after your order is collected, you will receive a tracking code via email. Villagewaxmelts.com Features

You can use this code to track your order through Royal Mail’s tracking service.

What is the creation date of the villagewaxmelts.com domain?

The villagewaxmelts.com domain was created on September 5, 2019, indicating several years of online operation.

Is villagewaxmelts.com a secure website for purchases?

Yes, the website is “Powered by Shopify” and has numerous SSL certificates (154 found), which ensure that your data is encrypted during transactions, making it secure for purchases. They also use reputable payment gateways.

Does villagewaxmelts.com offer any discounts?

Villagewaxmelts.com encourages customers to “Join the email for BIG discounts” by signing up for their email list, suggesting they offer promotions and exclusive deals to subscribers.

Can I reorder my favorite products easily on villagewaxmelts.com?

While the website aims for user-friendliness, one customer testimonial mentioned difficulty with easily logging in and reordering favorites, or having their basket remembered. Lowcostvibes.com Review & First Look

This suggests it might not be as seamless as some users desire.

What is the average customer rating for villagewaxmelts.com on Trustpilot?

While the exact average TrustScore isn’t stated, villagewaxmelts.com prominently claims to have “10,000+ 5-star reviews” on Trustpilot, indicating a very high overall customer satisfaction rating.

Are there any complementary products available on villagewaxmelts.com?

Yes, beyond wax melts, they offer complementary items such as exfoliating soap sponges, carpet fragrances, and room perfume sprays to provide a comprehensive home fragrance and personal care experience.

What are the “gel wax melts” from villagewaxmelts.com?

Gel wax melts, also known as jelly wax melts, are an alternative form of wax melt offered by villagewaxmelts.com.

They typically have a different texture and melting consistency compared to traditional wax, providing a unique fragrance experience. Is Therxadvocates.com Worth It?