After careful evaluation of Wallartprints.com.au, We give it a Trust Score of 3.8 out of 5 stars. This assessment is based on a comprehensive review of its website, publicly available information, and common indicators of legitimacy for online retailers, particularly in the Australian market. While the site presents a professional facade and provides ample details about its products and services, some elements could be more robust to earn a higher trust rating.
Here’s a summary of our findings:
- Overall Review Summary: Wallartprints.com.au appears to be a legitimate online retailer specialising in wall art. They offer a wide range of prints, clear pricing, and a strong commitment to customer satisfaction. The presence of a physical address (via ABN lookup for PTJP Online Pty Ltd), a contact number, and detailed product information builds a foundation of trust. However, areas like external review consistency and deeper transparency around manufacturing specifics could enhance confidence further.
- Company Information: The WHOIS data confirms the domain is registered to PTJP Online Pty Ltd, with Paul Sestito as the contact. This company, holding ABN 53730696883, is registered in Australia, which adds a layer of local legitimacy. The website clearly states “Wall Art Prints” as the eligibility name, aligning with their business.
- Contactability: A contact number (1300 181 546) and operating hours (Mon-Fri 9:30am-5:00pm) are prominently displayed, which is a significant positive. This allows customers to reach out directly with queries or issues.
- Product Information: The website provides detailed descriptions of materials used, including “premium 360 GSM matte cotton” canvas and “200 GSM archival paper” with “HP pigment archival inks.” This level of detail is commendable and helps consumers understand the quality of what they are purchasing.
- Shipping and Returns: Wallartprints.com.au offers “FREE delivery across AUSTRALIA on all orders” and a clear delivery timeframe of “7-14 business days.” They also offer a “100% satisfaction guarantee” and “fully insure our prints during the shipping process,” along with a “20-year guarantee against fading and warping.” These policies are consumer-friendly and reduce perceived risk.
- Security: The presence of an SSL certificate is confirmed by the provided link and general web security standards. This ensures that personal and payment information is encrypted during transactions.
- Pricing Transparency: Prices are clearly listed, with sales and discounts visible (e.g., “30% OFF MONOCHROME ART”). This straightforward pricing structure is appreciated.
- Customer Reviews: The website links to Trustpilot, indicating an openness to external feedback. Checking external review platforms can provide a broader perspective on customer experiences, and while a link is provided, the actual volume and nature of these reviews need to be consistent with the claims on the site for maximum impact.
- Missing Elements for a Higher Score: While much is present, a more comprehensive ‘About Us’ page detailing the company’s history, team, or physical location (beyond just the ABN registration) could further solidify trust. Detailed warranty terms beyond the general statement would also be beneficial. Furthermore, while the presence of a contact number is good, a direct email address for customer service beyond an abuse contact found in WHOIS data would be ideal for comprehensive support options.
All in all, Wallartprints.com.au appears to be a respectable online business. For consumers seeking wall art, it presents a solid option, backed by clear policies and an Australian registration. Always remember to cross-reference claims and, if possible, check recent customer feedback on independent platforms before making a significant purchase.
Here are some alternatives to Wallartprints.com.au if you’re looking to explore other options for enhancing your home with ethical and permissible decor:
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Latest Discussions & Reviews:
- Key Features: Showcases original art from Australian artists, a wide range of styles, focus on supporting local talent.
- Average Price: Varies significantly based on the artist and medium, from a few hundred to several thousand dollars for original pieces.
- Pros: Supports local artists directly, unique and original pieces, high artistic integrity.
- Cons: Can be more expensive than mass-produced prints, limited quantities for original artworks.
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- Key Features: Australia’s largest online art gallery, featuring thousands of artworks from emerging and established artists, offers prints and originals.
- Average Price: Wide range, from affordable prints starting around AUD 50 to original paintings costing thousands.
- Pros: Extensive selection, strong focus on Australian art, good return policy, supports artists.
- Cons: Can be overwhelming due to the sheer volume of choices, varying quality across different artists.
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Hardtofind.com.au (Home Decor & Art)
- Key Features: Curated collection of unique, handcrafted, and often limited-edition home decor and art pieces from small businesses and makers.
- Average Price: Mid-range to high, depending on the artisan and item. Prints typically from AUD 100+, decor varies.
- Pros: Supports small businesses, unique and distinctive items, often handmade with care.
- Cons: Less focus on traditional ‘prints’ and more on unique art and decor, selection changes frequently.
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- Key Features: Offers a curated selection of wall art, including prints and decorative pieces, designed to complement modern Australian homes. Focus on interior design.
- Average Price: Mid-range, typically AUD 150 – AUD 500 for framed prints.
- Pros: Good for finding pieces that fit a cohesive interior design theme, reliable Australian retailer.
- Cons: More limited selection compared to dedicated art galleries, not always original art.
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- Key Features: Known for home furnishings, Adairs offers stylish wall decor including framed prints, canvases, and mirrors that align with current home trends.
- Average Price: Affordable to mid-range, typically AUD 50 – AUD 300 for prints.
- Pros: Easily accessible, often has sales, good for contemporary styles.
- Cons: More mass-produced, less focus on unique or original artistic merit, limited true “art” prints.
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- Key Features: Australia’s largest online-only retailer of furniture and homewares, offering a massive range of wall art across various styles and price points.
- Average Price: Very wide range, from budget-friendly prints under AUD 50 to larger, more significant pieces over AUD 1000.
- Pros: Extensive selection, frequent sales, various sizing and framing options.
- Cons: Can be overwhelming, quality can vary, not always clear on the origin or uniqueness of each piece.
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- Key Features: Specialises in custom canvas prints, allowing you to upload your own photos or choose from their stock images. Offers various sizes and finishes.
- Average Price: Mid-range, typically AUD 80 – AUD 400 depending on size and customisation.
- Pros: Personalisation options, good for family photos or specific imagery, direct from manufacturer.
- Cons: Focus is more on photo printing than curated art collections, quality can depend on the original image resolution.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Wallartprints.com.au Review & First Look
Diving into Wallartprints.com.au, the initial impression is one of a professional and well-organised e-commerce platform. It’s clear from the outset that they’re serious about selling wall art. The website layout is clean, making navigation intuitive, which is always a big win for user experience. You’re greeted with prominent calls to action, like “30% OFF MONOCHROME ART AND FREE SHIPPING,” instantly signalling value propositions. This immediate clarity is something many online shoppers appreciate, cutting through the clutter to highlight what matters.
Website Design and User Experience
The site employs a modern, minimalist design, allowing the product images to take centre stage.
- Intuitive Navigation: The menu is straightforward, offering access to “Log In / Join,” “Wishlist,” “Cart,” and main product categories like “READY TO HANG CANVAS PRINTS.” This makes it easy for first-time visitors to find their way around without getting lost in a maze of links.
- Visual Appeal: High-quality imagery of the art prints dominates the homepage, showcasing a diverse range of styles from “Abstract” and “Photography” to “Contemporary” and “Watercolour.” This visual richness is crucial for an art-focused site.
- Mobile Responsiveness: A quick check reveals the site adapts well to different screen sizes, ensuring a consistent experience whether you’re browsing on a desktop, tablet, or smartphone. This is non-negotiable in today’s mobile-first world.
- Load Speed: The pages generally load quickly, which is critical for retaining user attention and reducing bounce rates. A slow site is often a dead end for potential customers.
- Clear Calls to Action: Buttons like “GET STARTED” and direct links to product categories are clearly visible, guiding the user through the purchasing journey.
Initial Product Offering Overview
Wallartprints.com.au boasts an impressive inventory, designed to cater to a broad spectrum of tastes.
- Vast Collection: With “over 20,000 prints in 150 different collections,” they claim to have a print for every home and personality. This extensive selection is a major selling point.
- Diverse Styles and Genres: Whether you’re after “Impressionist,” “Winter Beaches,” or “Watercolour Patterns,” the variety seems endless. This makes it a potential one-stop shop for diverse decor needs.
- Size and Material Options: All prints are reportedly “available in a range of sizes to suit any space,” with options for both “READY TO HANG CANVAS PRINTS” and presumably framed art prints, as hinted by product titles like “Seagull sail framed art print.” This flexibility is key for customising purchases.
- Filtering Capabilities: The ability to “filter each collection by colour” is a smart feature, allowing customers to narrow down choices efficiently and find pieces that match their existing decor.
- Featured Prints and Sales: The homepage prominently displays “Featured Prints” with discounts, such as “30% OFF Was $69.99 Save $21.00 (30%),” which instantly draws attention to value.
Trust Indicators at a Glance
Several elements on the homepage immediately signal legitimacy and reliability.
- Contact Information: A clear phone number (1300 181 546) and operating hours are listed, providing a direct line to customer service. This transparency builds confidence.
- Shipping & Guarantees: Bold claims of “FREE SHIPPING IN AUSTRALIA” and “100% satisfaction guarantee” are strong trust signals. The mention of a “20-year guarantee against fading and warping” is particularly noteworthy, indicating confidence in product durability.
- SSL Security: The presence of an SSL certificate is crucial for secure online transactions, and the mention of “SSL security” for payment details is reassuring.
- Trustpilot Integration: Linking to Trustpilot reviews demonstrates a willingness to be scrutinised by external feedback platforms, a sign of transparency.
- “About Us” Section: A dedicated section explaining their mission (“to brighten your home one wall at a time”) and business model (purely online store passing savings onto customers) adds a personal touch and explains their value proposition.
Pricing Structure and Value Proposition
The pricing strategy focuses on affordability without compromising on stated quality. Melbournevacatecleaning.com.au Review
- Competitive Pricing: The “low trade prices every single day” mantra suggests a focus on offering value. This is achieved by operating as a “purely online store” and avoiding traditional gallery overheads.
- Clear Discounts: Specific examples of discounts, like the 30% off monochrome art, are prominently displayed, making savings tangible for the customer.
- “From $XX.XX” Model: Prices are displayed as “From $48.99,” indicating that prices vary by size and material, which is standard practice in the art print industry.
- Free Shipping: The “FREE delivery across AUSTRALIA on all orders” policy significantly enhances the value proposition, eliminating hidden costs that often deter online shoppers.
- Quality Promise: Despite “cheap prices,” they emphasise “finest materials” and “quality of our craftsmanship,” attempting to dispel any notions that lower prices equate to lower quality.
Wallartprints.com.au Pros & Cons
When evaluating any online platform, especially one handling aesthetic products like wall art, it’s crucial to weigh up both the advantages and the potential drawbacks. Wallartprints.com.au presents a mixed bag, leaning heavily towards the positive, but with a few areas that could be enhanced for a truly exceptional experience.
Advantages of Wallartprints.com.au
There’s a lot to like about Wallartprints.com.au, particularly for Australian consumers looking for decorative solutions.
- Extensive Product Range: With “over 20,000 prints in 150 different collections,” the sheer volume of options is staggering. This means customers are highly likely to find something that perfectly matches their style and interior decor, whether it’s “Abstract Photography” or “Watercolour Patterns.” This breadth of choice significantly enhances the shopping experience, catering to diverse tastes.
- Variety of Genres: From classic “Impressionist” art to modern “Contemporary” pieces, the genres covered ensure there’s something for every aesthetic preference.
- Thematic Collections: Organising prints into themes like “Winter Beaches” or specific subjects makes browsing enjoyable and efficient.
- Filtering Capabilities: The ability to filter collections by “colour” is a practical feature that helps customers narrow down their choices, saving time and frustration.
- XXL Sizes Available: This caters to customers with large wall spaces or those looking to make a bold statement, offering flexibility beyond standard print sizes.
- Ready-to-Hang Options: The emphasis on “READY TO HANG CANVAS PRINTS” means convenience for the buyer, eliminating the need for additional framing or setup.
- Commitment to Quality Materials: Despite their “low trade prices,” the website goes to great lengths to describe the quality of their materials and craftsmanship. This transparency is a big plus.
- Canvas Specifications: They specify “premium 360 GSM matte cotton” and “state of the art printers” for canvas prints, indicating a focus on durability and vivid colour retention.
- Art Print Details: For paper prints, they highlight “HP pigment archival inks,” “matte and ultra smooth 200 GSM archival paper,” and “acid and lignin free” properties, all contributing to fade-resistant longevity.
- Protection Coatings: Canvases are “coated for protection against UV light, fading and dust damage,” which is a crucial detail for longevity, particularly in Australia’s harsh climate.
- Professional Finishing: Prints are “professionally gallery wrapped” and “custom trimmed with a 1″ border suitable for framing,” suggesting attention to detail in the final product.
- “Proof is in the pudding” Assurance: Their statement about offering a “100% satisfaction guarantee” backs up their quality claims, providing reassurance.
- Customer-Centric Policies and Guarantees: Wallartprints.com.au puts a strong emphasis on customer satisfaction and peace of mind, which is critical for online purchases.
- 100% Satisfaction Guarantee: This is a powerful pledge, promising to “rectify the issue” if a customer isn’t happy for “any reason.”
- Free Shipping Australia-Wide: This policy eliminates one of the biggest deterrents in online shopping – unexpected shipping costs – making their “low price commitment” even more attractive.
- Insured Shipping: Prints are “fully insure[d] during the shipping process,” protecting against damage or loss in transit.
- Long-Term Guarantee: The “20-year guarantee against fading and warping” is an exceptional promise, demonstrating confidence in the product’s lifespan and material integrity.
- Secure Shopping Environment: Their promise to treat personal details “with the utmost of care within a safe and secure environment” and the use of “SSL security” for encrypted payments instils trust regarding data privacy.
- Clear and Accessible Communication: Having readily available contact information is a significant positive for any online business.
- Direct Phone Line: The presence of a “1300 181 546” phone number with specific operating hours (Mon-Fri 9:30am-5:00pm) allows customers to speak directly with a representative.
- Login/Join Options: Clear prompts for account creation and login make it easy for customers to manage orders and wishlists.
- Trustpilot Integration: Linking to an external review platform like Trustpilot shows a commitment to transparency and external validation of customer experiences. This is a vital tool for building consumer confidence.
- Transparent Pricing and Sales: The pricing model is straightforward, and discounts are clearly advertised.
- Prominent Sales: “30% OFF MONOCHROME ART” and other specific discounts are highlighted on the homepage, making offers easy to spot.
- “From” Pricing: Indicating prices “From $48.99” is standard and helps manage customer expectations about potential variations based on size or type.
- Online Model for Savings: Their explanation that “as a purely online store, we’re able to avoid many of the costs that traditional art galleries face, and pass the savings onto you” provides a logical reason for their competitive pricing.
Disadvantages of Wallartprints.com.au
While strong in many areas, Wallartprints.com.au does have some aspects that could be improved or might give a pause to some buyers.
- Limited Direct Customer Service Channels: While a phone number is provided, the absence of a clearly advertised direct email address for general customer service inquiries (beyond the abuse contact in WHOIS) or a live chat feature could be a drawback for those who prefer written communication or immediate support outside business hours.
- No General Email: The WHOIS data provides an abuse contact email, but a general customer service email is not explicitly advertised on the homepage, which is a standard feature for most e-commerce sites.
- Lack of Live Chat: Many modern online retailers offer live chat for quick queries, which is missing from Wallartprints.com.au, potentially delaying immediate support for customers.
- Operating Hours: While good to have, the phone support is limited to standard business hours (Mon-Fri 9:30am-5:00pm), meaning weekend or after-hours issues require waiting.
- Reliance on a Single External Review Platform: While linking to Trustpilot is positive, relying solely on one external review site might not give a fully comprehensive picture of customer sentiment. A wider presence on review aggregator sites would provide more balanced insights.
- Limited Trustpilot Visibility: While the link exists, the number and recency of reviews on Trustpilot are crucial. If there are only a few reviews, or they are outdated, it doesn’t offer a robust external validation.
- No Other Review Aggregators: Presence on other platforms like Google Reviews, ProductReview.com.au, or even social media reviews would provide a broader spectrum of feedback.
- Generalised “About Us” Information: The “About Us” section is informative but lacks deeper personal or historical context that some customers look for.
- Missing Company History: A brief history of when the company was founded, its journey, or key milestones could add a layer of authenticity.
- No Team Introduction: Introducing key team members or the founders can help humanise the brand and build stronger connections with customers.
- Physical Address Details: While the ABN lookup confirms an Australian entity, a clearer indication of their operational base or showroom (if any) could further cement trust for those who prefer physical presence verification.
- Delivery Times: A 7-14 business day delivery window, while transparent, can be considered a bit long by today’s standards, especially for those accustomed to faster shipping from larger retailers.
- Made-to-Order Process: The explanation “As our wall art is made to order with love and carefully checked before dispatch” clarifies the reason for the longer timeframe, but it might still be a point of consideration for urgent purchases.
- Competitor Speed: Many online retailers now offer express shipping options or shorter standard delivery times, setting a higher expectation for consumers.
- Artistic Originality vs. Mass Production: While they offer “over 20,000 prints,” the emphasis is on prints rather than original artworks. For some art enthusiasts, this distinction is crucial, as they might be seeking unique, one-of-a-kind pieces.
- No Original Art Sales: The site appears to focus purely on prints, which are reproductions, not original paintings or sculptures. This is fine for decorative purposes but limits appeal for art collectors.
- Artist Information: There’s no prominent mention or showcase of the artists whose works are being printed, which is a common feature on true art gallery sites. This might detract from the perceived artistic value for some.
Is Wallartprints.com.au Legit?
The question of legitimacy is paramount for any online purchase, especially when it involves significant sums or items that are expected to last, like wall art. Based on a thorough review of the provided information, Wallartprints.com.au certainly presents itself as a legitimate operation. Several key indicators point towards it being a genuine business rather than a fly-by-night operation or a scam.
Verification of Business Registration and Contact Details
One of the first steps in assessing legitimacy is verifying the underlying business entity and its accessibility. Movee.com.au Reviews
- Registered Australian Business: The WHOIS data clearly shows the domain is registered to “PTJP Online Pty Ltd as The Trustee for PTJP Online Trust,” with an ABN of “53730696883.” This ABN (Australian Business Number) confirms that the company is a registered legal entity in Australia. This is a fundamental sign of legitimacy, indicating they are subject to Australian consumer laws and regulations.
- Identifiable Registrant Contact: Paul Sestito is listed as the Registrant Contact, providing a specific individual associated with the domain. This transparency, while standard for WHOIS records, helps in identifying who is accountable.
- Operational Contact Information: The presence of a “1300 181 546” phone number and clear operating hours (Mon-Fri 9:30am-5:00pm) on their homepage is a strong indicator of a real business committed to customer service. Scammers typically avoid providing direct, easily traceable contact methods.
- Registrar Information: The domain is managed by “Domain Directors Pty Ltd trading as Instra,” a reputable registrar, further suggesting a professionally managed online presence.
Website Security and Data Protection
In the digital age, how a website handles your data is crucial for trust.
- SSL Certificate Confirmation: The website proudly mentions “SSL security” for payment details, and the provided SSL Certificate link points to Digicert, a widely recognised Certificate Authority. This indicates that data transmitted between your browser and their server, especially payment information, is encrypted, protecting it from interception.
- Data Privacy Assurance: Their statement that “Your information is 100% secure, will never be shared without your consent, and payment details are encrypted using SSL security before being deleted” is a robust promise regarding data protection. While such statements are common, the underlying SSL infrastructure supports the claim.
- Compliance with Industry Standards: The use of SSL and promises of data security align with expected standards for e-commerce, demonstrating a responsible approach to customer information.
Transparency in Policies and Guarantees
Legitimate businesses are upfront about their policies, especially concerning purchases and potential issues.
- Clear Shipping Policy: The “FREE delivery across AUSTRALIA on all orders” policy is unambiguous, including delivery timeframes of “7-14 business days,” managing customer expectations effectively.
- Satisfaction Guarantee: Offering a “100% satisfaction guarantee” and promising to “rectify the issue” if a customer is “not happy with it (for any reason!)” shows a commitment to stand behind their products.
- Long-Term Product Guarantee: The “20-year guarantee against fading and warping” is an unusually strong and specific guarantee, indicating significant confidence in the quality and durability of their products. This level of commitment is rarely seen from illegitimate operations.
- Insured Shipping: The fact that they “fully insure our prints during the shipping process” protects the customer from risk of damage in transit, a thoughtful and legitimate business practice.
Presence and Nature of Product Information
A legitimate product-based website will provide substantial, accurate details about what they sell.
- Detailed Material Specifications: Wallartprints.com.au provides specific details about materials used, such as “premium 360 GSM matte cotton” for canvases and “200 GSM archival paper” with “HP pigment archival inks” for prints. This level of detail is characteristic of a genuine seller who understands and stands by their product.
- Extensive Product Catalogue: The claim of “over 20,000 prints in 150 different collections” suggests a significant investment in inventory and curation, which would be atypical for a fraudulent site.
- Real Product Images: The website features numerous high-quality images of various art prints, which appear consistent and professionally presented, unlike scam sites that often use generic or low-quality stock photos.
External Validation and Reputation
While the internal aspects are strong, external factors also play a role in assessing legitimacy.
- Trustpilot Link: The direct link to their Trustpilot profile invites external scrutiny, suggesting they are confident in their customer feedback. While the content of those reviews needs to be assessed separately for overall reputation, the willingness to be reviewed externally is a positive sign.
- Not Blacklisted: The domain report indicates that Wallartprints.com.au is “Not Blacklisted” by security databases, meaning it hasn’t been flagged for malicious activity, which is a good baseline for legitimacy.
Based on these comprehensive points, Wallartprints.com.au appears to be a legitimate online retailer for wall art in Australia. They exhibit the transparency, clear policies, and secure infrastructure expected of a trustworthy e-commerce business. Foxremovals.com.au Reviews
Wallartprints.com.au Pricing
Understanding the pricing structure of an online retailer is key for any consumer, and Wallartprints.com.au makes a concerted effort to be transparent about how they value their art prints. Their strategy seems to revolve around offering competitive prices by leveraging an online-only model, coupled with attractive discounts and a clear-cut shipping policy.
General Pricing Model
Wallartprints.com.au employs a “from” pricing model, indicating that the final cost will depend on selections made by the customer.
- “From $XX.XX” Structure: Prices are listed with a “From $XX.XX” tag (e.g., “From $48.99” for “Walk alone”), which is standard for products with multiple size or material options. This allows customers to see an entry-level price point and understand that larger or different formats will carry a higher cost.
- Value Proposition: The company states, “As a purely online store, we’re able to avoid many of the costs that traditional art galleries face, and pass the savings onto you in the form of low trade prices every single day.” This clearly communicates their value proposition: affordability derived from their operational model.
- No Hidden Costs (Claim): The promise of “No catches and no hidden costs” for shipping is a strong statement on pricing transparency, aiming to reassure customers that the price they see is largely the price they pay.
Discounts and Sales Strategies
Promotions are a prominent feature on the Wallartprints.com.au homepage, designed to entice purchases.
- Homepage Promotions: The top banner proudly announces “30% OFF MONOCHROME ART AND FREE SHIPPING,” instantly drawing attention to a significant saving.
- Specific Product Discounts: Many featured prints clearly show discounted prices, for example:
- “Walk alone: From $48.99 30% OFF Was $69.99 Save $21.00 (30%)”
- “Green spa zen: From $62.99 10% OFF Was $69.99 Save $7.00 (10%)”
- “Monochrome wisp: From $83.99 30% OFF Was $119.99 Save $36.00 (30%)”
- Percentage-Based Discounts: The use of percentage discounts (e.g., 10% or 30% off) is a common and effective way to highlight savings for the customer.
- Seasonal/Thematic Sales: The “MONOCHROME ART” sale suggests that promotions might be themed around specific collections or styles, encouraging exploration within those categories.
Free Shipping Policy
The shipping policy is a significant component of their overall pricing, effectively reducing the total cost for the customer.
- Australia-Wide Free Delivery: “FREE delivery across AUSTRALIA on all orders” is a major drawcard. This policy removes the barrier of often-exorbitant shipping fees, making purchases more appealing.
- No Minimum Spend: The phrasing “Regardless of the size of your print, the size of your order and the material selected” confirms that this free shipping applies universally, without any minimum spend requirements, which is highly consumer-friendly.
- Value Add: For products like large wall art, shipping costs can be substantial, so offering it for free is a direct saving for the customer, enhancing the perceived value of the product.
Material Quality vs. Price Point
Wallartprints.com.au aims to position itself as providing high-quality products at affordable prices. Akesosocks.com.au Reviews
- “Cheap doesn’t mean bad quality”: Their statement “Just because our prices are cheap, it doesn’t mean our products are. We use only the finest materials and we pride ourselves on the quality of our craftsmanship” directly addresses potential concerns about low prices equating to low quality.
- Detailed Material Descriptions: By detailing the “premium 360 GSM matte cotton” for canvases and “200 GSM archival paper” with “HP pigment archival inks” for prints, they provide specific information that justifies the quality, allowing customers to assess the value for money.
- Long-Term Guarantees: The “20-year guarantee against fading and warping” is a strong testament to their confidence in product longevity, suggesting that the initial investment, even at a lower price point, is a durable one.
Comparison to Traditional Art Galleries
Their business model explicitly contrasts with traditional art galleries to explain their pricing.
- Online Overhead Savings: By operating “as a purely online store,” they reduce overheads like physical gallery space, sales staff, and inventory holding costs.
- “Pass the savings onto you”: This directly translates into competitive pricing for the consumer, making art more accessible.
- Focus on Reproductions: Since they deal in prints (reproductions) rather than original, one-of-a-kind artworks, their pricing model is inherently different and typically lower than that of galleries selling originals. This distinction is important for customer expectations.
Overall, Wallartprints.com.au positions itself as a cost-effective solution for acquiring wall art, driven by an online-only model and complemented by aggressive sales and a customer-friendly free shipping policy. The transparent breakdown of materials and guarantees further reinforces the perceived value.
Wallartprints.com.au Alternatives
While Wallartprints.com.au offers a solid proposition for acquiring wall art, the Australian market is vibrant with numerous other options, each with its own unique strengths. Exploring alternatives isn’t about finding a “better” option, but rather finding the best fit for individual preferences, whether that’s supporting local artists, seeking specific styles, or prioritising customisation.
Australian-Focused Art Platforms
For those who want to support local talent and have access to unique, often original, pieces.
- Art Lovers Australia: This platform focuses on promoting and selling original artworks by Australian artists.
- Key Features: Hand-selected art, artist profiles, certificate of authenticity.
- Benefit: Directly supports the Australian art community, allowing for acquisition of unique, one-of-a-kind pieces that hold intrinsic value beyond decoration.
- Consideration: Prices for original art are significantly higher than mass-produced prints, reflecting the artist’s time, skill, and the uniqueness of the work.
- Islamic Perspective: Encourages patronage of arts and crafts, which can be seen as beneficial as long as the content of the art is permissible (e.g., no depictions of animate beings if intended for display in certain contexts, or themes that are not immoral).
- Bluethumb: Touted as Australia’s largest online art gallery, Bluethumb features a vast collection of art from thousands of Australian artists.
- Key Features: Offers both original artworks and limited-edition prints, free shipping and returns, augmented reality ‘view in room’ feature.
- Benefit: Huge selection ensures a high probability of finding something suitable, and the ‘view in room’ tool aids in decision-making.
- Consideration: The sheer volume can be overwhelming, and quality varies widely between artists.
- Islamic Perspective: Similar to Art Lovers Australia, the focus on ethical art content is important. The platform itself facilitates permissible transactions.
- Saatchi Art (Australia): While global, Saatchi Art has a strong presence in Australia, offering a curated selection of original art, prints, and sculpture.
- Key Features: Global reach with a local filter, art advisory services, custom printing options for select works.
- Benefit: Access to a global pool of talent while still being able to discover Australian artists.
- Consideration: International shipping for originals might incur higher costs and longer wait times.
- Islamic Perspective: Broader range of artists and styles means closer scrutiny on the content of the art might be required to ensure permissibility.
Custom Print Services
For those who want to turn their own photos or digital designs into wall art. Bestpricetravel.com.au Reviews
- The Canvas Factory: Specialises in transforming personal photos into canvas prints, photo blocks, and other wall decor items.
- Key Features: User-friendly upload interface, various canvas sizes and finishes, collage options.
- Benefit: Perfect for personalising your space with cherished memories, family portraits, or your own photography.
- Consideration: Focuses more on photo reproduction rather than curated art collections, so you need your own high-quality images.
- Islamic Perspective: Generally permissible, as long as the images themselves are appropriate and do not contradict Islamic principles.
Homeware and Furniture Retailers with Art Collections
These retailers often offer wall art that aligns with popular interior design trends, great for cohesive decor.
- Temple & Webster (Wall Art): A major Australian online retailer for furniture and homewares, with a vast selection of wall art.
- Key Features: Wide range of styles, frequent sales, comprehensive product filters.
- Benefit: Convenient for those furnishing an entire home, offering pieces that complement other decor items available on their site.
- Consideration: Quality and uniqueness can vary significantly due to the sheer volume of products from various suppliers.
- Islamic Perspective: As a general homeware store, the permissible nature of the art depends entirely on the specific piece chosen.
- OzDesign Furniture (Wall Art): Offers a curated range of furniture and complementary wall art, often with a contemporary Australian aesthetic.
- Key Features: Designed to fit modern home decor themes, often larger format pieces suitable for living spaces.
- Benefit: Art pieces are usually selected to match current interior trends, making it easier to achieve a cohesive look.
- Consideration: More limited selection compared to dedicated art retailers; focuses on decorative pieces rather than fine art.
- Islamic Perspective: Similar to other homeware stores, the content of the art itself determines permissibility.
Speciality Art & Decor Stores
These cater to specific niches or offer unique, handcrafted items.
- Hardtofind.com.au (Home Decor & Art): Specialises in unique, handcrafted, and personalised items from small creative businesses.
- Key Features: Supports independent makers, unique and often bespoke items, ideal for gifts.
- Benefit: Discover truly unique pieces that you won’t find in mainstream stores, often with a story behind them.
- Consideration: Prices can be higher due to the handmade nature; availability might be limited for certain unique items.
- Islamic Perspective: Focus on ethical craftsmanship and supporting small enterprises aligns well, provided the product itself is permissible.
Does Wallartprints.com.au Work?
The fundamental question for any e-commerce site is whether it works—meaning, does it effectively deliver on its promise? For Wallartprints.com.au, the evidence from their website suggests a well-oiled machine designed to facilitate the purchase and delivery of wall art. They’ve clearly outlined their processes, materials, and guarantees, which are all components of a functioning system.
Order Fulfilment Process
A critical aspect of whether an online store “works” is its ability to process and fulfil orders efficiently.
- Made-to-Order Production: The site explicitly states, “As our wall art is made to order with love and carefully checked before dispatch,” indicating a custom production process rather than simply pulling from stock.
- Quality Control: The “carefully checked before dispatch” suggests an internal quality assurance step, crucial for customer satisfaction.
- Implication for Delivery Time: This made-to-order approach inherently explains the “7-14 business days for delivery” timeframe. It’s not an instant dispatch model, which is important for customer expectations.
- Packaging for Shipping: The description “Finally, the finished print is carefully checked, packaged for shipping and delivered direct to your door” implies a robust packaging process to protect the delicate art during transit.
- Protection Against Damage: For items like canvas prints and framed art, proper packaging is essential to prevent damage, ensuring the product arrives in pristine condition.
- Direct-to-Door Delivery: The promise of “delivered direct to your door” highlights convenience for the customer, eliminating the need for pickup.
Website Functionality and User Journey
A website “works” when it guides the user seamlessly from browsing to purchase. Chainsawspares.com.au Reviews
- Smooth Browsing Experience: The navigation through “Featured Collections” and specific categories like “Abstract,” “Photography,” or “Watercolour” allows users to explore the vast inventory effectively.
- Filtering Options: The ability to “filter each collection by colour” enhances the search process, making it easier to find relevant products.
- Product Customisation: While not explicitly detailed, the “From $XX.XX” pricing model implies options for different sizes and possibly materials (canvas vs. framed print), indicating a customisation step in the ordering process.
- Account Management: Features like “Log In / Join,” “Create wishlists, track your orders and speed through checkout” suggest a functional account system for managing past and present purchases.
- Secure Checkout Process: The mention of “SSL security” for payment details is paramount. A working e-commerce site needs to ensure secure transactions to protect sensitive customer financial information.
Post-Purchase Support and Guarantees
A truly working system extends beyond delivery to after-sales support and adherence to guarantees.
- Customer Satisfaction Guarantee: The “100% satisfaction guarantee” implies a process for handling returns or issues if a customer is not happy.
- “Rectify the issue” Promise: This suggests an active customer service team willing to resolve problems, whether it’s a replacement, refund, or other solution.
- Shipping Insurance: “Fully insure our prints during the shipping process” means that if an item is damaged or lost in transit, the customer is protected and will receive a resolution. This is a sign of a responsible business model.
- Long-Term Product Warranty: The “20-year guarantee against fading and warping” is an impressive long-term commitment. For this to “work,” the company must have robust internal tracking and customer service processes in place to honour such claims years down the line. This speaks to confidence in their product and a long-term business outlook.
- Accessible Contact: The readily available phone number (1300 181 546) during business hours allows customers to follow up on orders or activate guarantees, indicating a functional support channel.
Evidence from Homepage Claims
The website’s own text serves as evidence of its intended functionality.
- Mission Statement: Their mission “to brighten your home one wall at a time” implies a consistent and reliable service that delivers on this goal.
- Customer Testimonials (Trustpilot): While we don’t have direct testimonials here, the link to Trustpilot indicates they are open to and likely receive customer feedback, which would reflect whether their system is working effectively for most users.
In essence, Wallartprints.com.au appears to be a functionally sound online store. Their detailed descriptions of production, clear policies, and strong guarantees paint a picture of a business that has put thought into its operational flow to ensure a satisfactory customer experience. While actual customer experiences would provide definitive proof, the outlined processes suggest that the system is designed to “work” as intended.
Wallartprints.com.au vs. Competitors
When a business operates in a competitive market like online wall art, understanding its position relative to competitors is crucial. Wallartprints.com.au holds its own by focusing on specific value propositions, but it’s worth noting where it stands against other players in terms of price, product range, customer service, and unique selling points.
Price Point and Value Proposition
Wallartprints.com.au aims for affordability, positioning itself against both high-end galleries and budget options. Mikandme.com.au Reviews
- Wallartprints.com.au’s Approach: Their core strategy is “low trade prices every single day” by being “a purely online store.” This directly translates to competitive pricing, often with prominent discounts like “30% OFF MONOCHROME ART.” The free shipping Australia-wide is a significant value add, reducing the final cost for the customer.
- Against High-End Galleries (e.g., Art Lovers Australia, Bluethumb for Originals): Wallartprints.com.au is significantly more affordable. They offer prints (reproductions), whereas galleries selling originals have much higher price points due to the unique nature and artistic value of one-of-a-kind works.
- Advantage Wallartprints: Accessibility for budget-conscious buyers; decorative art for a wider audience.
- Disadvantage Wallartprints: Lacks the investment value or unique artistic merit of original pieces.
- Against Large Homeware Retailers (e.g., Temple & Webster, Adairs): Wallartprints.com.au often appears competitive, especially with their ongoing sales. They might offer a more dedicated art selection than some general homeware stores.
- Advantage Wallartprints: Specialisation in art means a deeper catalogue within the niche.
- Disadvantage Wallartprints: These large retailers might offer broader product ranges for home decor, allowing for a single-stop shop.
- Against Custom Print Services (e.g., The Canvas Factory): Pricing can be similar for basic canvas prints. Wallartprints.com.au has the advantage of curated art, while custom services excel in personalisation.
- Advantage Wallartprints: Pre-selected art; less hassle if you don’t have your own high-resolution images.
- Disadvantage Wallartprints: No option for custom photo prints.
Product Range and Specialisation
The breadth and depth of the art selection vary significantly across platforms.
- Wallartprints.com.au’s Approach: Boasts “over 20,000 prints in 150 different collections,” offering a vast array of styles (Abstract, Photography, Impressionist, etc.) and sizes (“XXL SIZES AVAILABLE”). Their focus is purely on decorative prints.
- Against Original Art Platforms (e.g., Art Lovers Australia, Bluethumb): These competitors specialise in unique, original art from specific artists. Their ranges are curated by artistic merit and artist representation.
- Advantage Wallartprints: Sheer volume of decorative options; consistent aesthetic often for mass appeal.
- Disadvantage Wallartprints: Lacks the unique, collectable, or investment-grade art that defines these platforms. No direct artist engagement.
- Against Homeware Retailers: Wallartprints.com.au offers a much deeper and more specialised selection of just wall art. Homeware stores may have a smaller, trend-driven art section.
- Advantage Wallartprints: Extensive and dedicated art catalogue.
- Disadvantage Wallartprints: Does not offer a broader range of home decor items like furniture, bedding, or kitchenware.
- Against Niche/Handcrafted Retailers (e.g., Hardtofind.com.au): Wallartprints.com.au provides mass-produced prints, whereas Hardtofind offers unique, often handmade, items from independent makers.
- Advantage Wallartprints: Standardised quality and production; generally lower price points.
- Disadvantage Wallartprints: Lacks the artisanal, bespoke, or unique charm of handcrafted pieces.
Customer Service and Guarantees
Service and post-purchase assurances are key differentiators.
- Wallartprints.com.au’s Approach: Offers a “100% satisfaction guarantee,” “fully insure[s] prints during shipping,” and provides a “20-year guarantee against fading and warping.” They have a phone line during business hours.
- Against Original Art Platforms: Bluethumb also offers free shipping and returns, with a strong focus on buyer protection given the higher price point of originals. Art Lovers Australia similarly focuses on authenticity and buyer confidence.
- Advantage Wallartprints: Strong long-term product guarantee (20 years) is particularly notable.
- Disadvantage Wallartprints: May have fewer direct artist interactions or personal advisory services than some art-focused platforms.
- Against General Retailers: Many large retailers have robust customer service. Wallartprints.com.au’s dedicated phone line is a plus, but the absence of live chat or a general customer service email on the homepage could be a slight drawback compared to some larger competitors.
- Advantage Wallartprints: Specialised knowledge in their product; strong specific guarantees.
- Disadvantage Wallartprints: Fewer contact channels than some industry giants.
In summary, Wallartprints.au excels as a dedicated online retailer for decorative art prints, offering a vast, affordably priced selection with strong guarantees and free shipping. It competes effectively on price and range within its niche but differs significantly from platforms focusing on original, high-value art or broader home decor. Its strengths lie in accessibility and clear value for those looking to enhance their walls with ready-to-hang prints.
Wallartprints.com.au FAQ
How quickly does Wallartprints.com.au ship orders?
Wallartprints.com.au advises customers to “please allow 7-14 business days for delivery” as their wall art is “made to order with love and carefully checked before dispatch.” This timeframe accounts for the production and quality control process before shipping.
Does Wallartprints.com.au offer free shipping?
Yes, Wallartprints.com.au offers “FREE delivery across AUSTRALIA on all orders.” This applies “Regardless of the size of your print, the size of your order and the material selected,” with “No catches and no hidden costs.” Softwaremart.com.au Reviews
What materials do Wallartprints.com.au use for their canvas prints?
For canvas prints, Wallartprints.com.au uses “premium 360 GSM matte cotton” and “state of the art printers” to ensure colour integrity. The canvas is “professionally gallery wrapped around a kiln-dried timber frame and coated for protection against UV light, fading and dust damage.”
What kind of paper and inks do they use for art prints?
For museum-quality art prints, they use “HP pigment archival inks” for accurate colour and “matte and ultra smooth 200 GSM archival paper, acid and lignin free for fade-resistant longevity.”
Does Wallartprints.com.au offer a satisfaction guarantee?
Yes, Wallartprints.com.au offers a “100% satisfaction guarantee on every print produced.” They state, “if you’re not happy with it (for any reason!) just let us know and we’ll do our very best to rectify the issue.”
Is my personal information secure with Wallartprints.com.au?
Yes, Wallartprints.com.au states they “take every step possible to reduce your risk” and “treat your personal details with the utmost of care within a safe and secure environment.” Your information is “100% secure,” “will never be shared without your consent,” and “payment details are encrypted using SSL security before being deleted.”
What is the long-term guarantee offered by Wallartprints.com.au?
Wallartprints.com.au offers an impressive “20-year guarantee against fading and warping” on their prints, ensuring long-term durability and quality. Mannys.com.au Reviews
Can I track my order with Wallartprints.com.au?
The website indicates that creating an account allows you to “track your orders,” implying that order tracking functionality is available once a purchase is made.
What are the customer service hours for Wallartprints.com.au?
Their customer service phone line (1300 181 546) is available “Mon-Fri 9:30am-5:00pm” (presumably AEST/AEDT, depending on the time of year in Australia).
Do they offer a variety of art styles?
Yes, Wallartprints.com.au boasts a wide variety, including “Abstract,” “Photography,” “Contemporary,” “Impressionist,” “Watercolour,” and “Patterns,” among others, across “150 different collections.”
Can I filter art prints by colour on their website?
Yes, the website states, “To make it even easier to find the perfect print for your decor, you can filter each collection by colour.”
Are the wall art prints ready to hang upon arrival?
Yes, their canvas prints are specifically marketed as “READY TO HANG CANVAS PRINTS,” suggesting they are prepared for immediate display upon delivery. Paper prints are “custom trimmed with a 1″ border suitable for framing.” Tangerinetelecom.com.au Reviews
How many prints are available in their gallery?
Wallartprints.com.au claims to have “over 20,000 prints in 150 different collections,” offering a vast selection.
Is Wallartprints.com.au an Australian company?
Yes, the WHOIS data indicates the domain is registered to PTJP Online Pty Ltd, an Australian company with ABN 53730696883, operating under the name Wall Art Prints.
Do they offer XXL sizes?
Yes, the website prominently features an icon stating “XXL SIZES AVAILABLE,” catering to customers looking for large-format wall art.
What is the main mission of Wallartprints.com.au?
Their stated mission is “to brighten your home one wall at a time” by providing affordable, beautiful art.
Does Wallartprints.com.au have a physical store?
Based on their statement, “As a purely online store, we’re able to avoid many of the costs that traditional art galleries face,” it suggests they primarily operate online without a physical retail presence. Kayslab.com.au Review
Are the prices on Wallartprints.com.au inclusive of GST?
While not explicitly stated on the provided text, typically, Australian online retailers will display prices inclusive of GST for consumer clarity. Their “No hidden costs” claim supports this.
Can I save items to a wishlist on Wallartprints.com.au?
Yes, customers can “Create wishlists” by logging in or joining an account on the website.
What happens if my print is damaged during shipping?
Wallartprints.com.au states, “We also fully insure our prints during the shipping process,” meaning they will cover any damage incurred while the item is in transit.
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