Wideplankflooring.com Reviews

Based on looking at the website, Wideplankflooring.com presents itself as a premium provider of wide plank flooring, specializing in handcrafted wood floors with a focus on customizability and high-quality materials.

The site strongly emphasizes the aesthetic benefits of wide planks—fewer seams, more visible grain and character—and positions itself as a bespoke service rather than a mass-market retailer.

This suggests a niche targeting clients who prioritize unique design, expert craftsmanship, and a personalized purchasing journey over budget-driven solutions.

Their offerings range from curated collections to fully custom designs, allowing customers to specify species, finishes, and even create unique colors.

This approach aligns with a business model that values direct client engagement and a high level of service, potentially catering to interior designers, architects, builders, and homeowners seeking distinctive flooring solutions.

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The platform offers a comprehensive journey from initial design consultation to delivery, highlighting transparency in pricing and ordering.

While the site itself doesn’t directly sell products online in a typical e-commerce fashion with immediate pricing, it facilitates the process of requesting samples, design consultations, and custom quotes.

This indicates a sales process that is consultative and relationship-based, requiring direct interaction with their specialists.

The emphasis on “Slowcraft™ process” and “Nothing in a box.

Nothing on a shelf” further underscores their commitment to artisanal quality and individualized attention for each project.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Wideplankflooring.com Review & First Look

Upon a first glance at Wideplankflooring.com, it’s immediately clear that this isn’t your average off-the-shelf flooring retailer.

The website design is sleek, professional, and heavily image-driven, showcasing numerous high-end project galleries that highlight their wide plank floors in various sophisticated settings.

This visual emphasis effectively communicates the aesthetic value and premium nature of their products.

The navigation is intuitive, guiding visitors through collections, custom design options, and resources.

Design and User Experience

The site’s design is clean, minimalist, and focuses on large, impactful imagery. Thefloweryard.co.uk Reviews

This creates a strong visual impression that aligns with the luxury market they target.

The user experience is smooth, with clear calls to action like “Request a Catalog,” “Order your complimentary kit,” and “Request Design Consultation.” This structured approach helps potential customers easily navigate the complex process of custom flooring.

• Visual Appeal: High-resolution images and project galleries are prominently featured, allowing users to visualize the floors in real-world applications.
• Ease of Navigation: Logical menu structure with clear categories for “Collections,” “Custom Floors,” “How to Buy,” and “Resources.”
• Interactive Elements: The “Flooring Quiz” and “Concept Studio” provide interactive tools to engage users and help them narrow down their preferences.

Initial Impressions of Service

The website consistently promotes a highly personalized service model.

They emphasize working with “your own personalized team” and “personal Carlisle Wide Plank Floor Specialist.” This suggests a commitment to one-on-one consultation and support throughout the entire purchasing process, from initial design ideas to final delivery and installation guidance.

• Dedicated Support: The promise of a dedicated specialist indicates a hands-on approach to customer service, potentially alleviating concerns for complex custom orders.
• Consultative Sales: Rather than a simple add-to-cart model, the focus is on design consultations, suggesting a tailored solution for each client.
• Customer Testimonials: The presence of testimonials from homeowners, contractors, designers, and architects on the homepage builds initial trust and credibility.

Wideplankflooring.com Pros & Cons

When evaluating Wideplankflooring.com, it’s important to weigh the advantages against potential drawbacks, especially for those considering a significant investment in custom flooring. Aligma.nl Reviews

The Upsides: Craftsmanship and Customization

One of the most significant advantages of Wideplankflooring.com is their unwavering focus on handcrafted quality and extensive customization. This isn’t mass-produced flooring. it’s a bespoke product designed to meet specific aesthetic and functional requirements.

• Unparalleled Customization:
  • Species: Ash, Birch, Cherry, Chestnut, Eastern White Pine, Heart Pine, Hickory, Maple, Red Oak, Walnut, White Oak.
  • Structures: Engineered, Pattern, Prefinished, Solid, Luxury Vinyl Plank partner warehouse.
  • Colors: “Any color, any floor”—they claim to match any color imaginable, providing immense design flexibility.
  • Texture and Finish: Options to personalize collection floors by grade, width, or texture.
• Premium Quality Materials: The emphasis on “Slowcraft™ process” and thicker, stronger engineered wood floors suggests a commitment to durability and longevity.
• Personalized Service: A dedicated design consultant and personalized team for each client streamlines the decision-making process for complex projects.
• Aesthetic Superiority: Wide planks inherently offer a cleaner, more expansive look with fewer seams, enhancing the visual flow and character of a space. This is explicitly highlighted by their motto: “The math is simple. Fewer lines equals more beauty.”
• Inspiring Galleries and Resources: The website offers extensive project galleries, buyer resources, and educational videos, helping customers visualize possibilities and understand their options.

The Downsides: Investment and Process

While the benefits are compelling, potential drawbacks primarily revolve around the investment required and the nature of the purchasing process.

• Higher Investment: Custom, handcrafted wide plank flooring is inherently more expensive than standard pre-manufactured options. The “How we Price” section indicates a detailed, project-specific quotation process rather than upfront per-square-foot pricing on the website, which often signals a premium product. This is not a budget solution.
• Lead Times: The “Preservation Collection” explicitly states an “8-week lead time,” implying that custom orders could take even longer. This is a significant consideration for projects with tight deadlines.
• Consultative Sales Process: While a “pro” for personalization, the lack of immediate online pricing and the necessity for design consultations means the purchasing journey is longer and more involved than a simple e-commerce transaction. This might not suit those looking for quick purchases.
• Not for DIY Enthusiasts: Given the specialized nature of wide plank flooring and the implied precision in installation, this product is likely best suited for professional installation, adding to the overall project cost.
• Limited Online Transparency on Pricing: While they explain how they price, direct per-square-foot costs aren’t readily available without engaging with a sales representative, which can be a hurdle for initial budget planning.

Wideplankflooring.com Alternatives

For those seeking high-quality wide plank flooring but perhaps exploring different price points, service models, or material options, several alternatives exist.

These alternatives cater to various needs, from more budget-conscious buyers to those seeking specific aesthetic styles or faster delivery.

Online Retailers with Wide Plank Options

Many online flooring retailers offer wide plank options, often with more transparent pricing and quicker shipping than a fully custom service. Snikt.co.uk Reviews

• Wayfair / Build.com: These large online home goods retailers carry a wide array of flooring, including some wide plank styles. They offer diverse brands and price points, often with customer reviews and clear shipping estimates.
  • Pros: Wide selection, competitive pricing, direct online purchase, frequent sales.
  • Cons: Less personalization, quality can vary by brand, limited hands-on support.
• Lumber Liquidators LL Flooring: Known for their diverse range of hardwood, engineered, and laminate flooring, LL Flooring often has wide plank options available. They have both online sales and physical showrooms.
  • Pros: Nationwide presence, accessible showrooms, DIY-friendly options, competitive pricing.
  • Cons: Quality perception can be mixed, less emphasis on bespoke customization.
• Flooring Inc.: An online-focused retailer with a broad selection of flooring types, including various wide plank options in different species and finishes. They often provide detailed product specifications and customer reviews.
  • Pros: Extensive selection, detailed product information, often good for comparing different types of flooring.
  • Cons: Primarily an online experience, may lack the personalized design guidance of Carlisle.

Specialist Flooring Companies Regional or Online

Beyond the large retailers, numerous companies specialize in high-quality or reclaimed wood flooring, often with a focus similar to Carlisle but potentially with different geographical reach or niche offerings.

• Allegheny Mountain Hardwood Flooring: Specializes in sustainably harvested Appalachian hardwood, offering wide plank options with a focus on natural character and durability. They often work directly with clients and professionals.
  • Pros: Strong emphasis on sustainability, high-quality domestic wood, potential for customization.
  • Cons: May be regionally focused, potentially long lead times for custom orders.
• Bona: While primarily known for finishes and maintenance, Bona also partners with flooring manufacturers and can be a resource for finding high-quality installers and brands that use their superior finishing systems, which is crucial for long-term durability.
  • Pros: Access to professional installation networks, high-quality finishes, expert advice on floor care.
  • Cons: Not a direct flooring supplier, more of a resource and product ecosystem.
• Reclaimed Wood Dealers: Companies specializing in reclaimed wood e.g., from old barns or factories offer truly unique wide plank options with immense character and historical appeal.
  • Pros: Unparalleled character, sustainable, unique aesthetics, often very durable.
  • Cons: Higher cost, limited availability of specific types, may require more intensive installation or finishing.

Local Flooring Showrooms and Artisans

For a highly personalized experience or to see samples in person, local showrooms and artisan woodworkers can be excellent alternatives.

• Local High-End Flooring Boutiques: Many metropolitan areas have specialized flooring showrooms that carry premium brands, including wide plank options, and offer design consultation services.
  • Pros: In-person viewing of samples, direct interaction with local experts, often work with local installers.
  • Cons: Selection may be limited to specific brands, pricing can vary significantly.
• Custom Millwork Shops: For the ultimate bespoke solution, some local millwork shops can source and mill wide plank flooring to exact specifications, often for very high-end projects.
  • Pros: Absolute customization, supporting local artisans, unique pieces.
  • Cons: Very high cost, potentially very long lead times, requires direct management of the project.

When considering alternatives, it’s crucial to balance budget, desired level of customization, lead time, and the extent of personalized service required for your project.

Wideplankflooring.com clearly targets the premium, custom segment, so alternatives will often represent a trade-off in one or more of these areas.

How to Order Samples from Wideplankflooring.com

Ordering samples from Wideplankflooring.com is a critical step in their customer journey, allowing potential clients to physically experience the quality, texture, and color of the wood before making a significant investment. Endoftenancylondon.cleaning Reviews

The website streamlines this process to make it as easy as possible.

The Sample Request Process

The primary method for ordering samples is through their “Curated Design Kits” or by requesting individual samples.

1. Explore Collections or Custom Floors:
   • Navigate to the “Explore Collections” section to browse their pre-curated lines like Preservation, Essentials, Retreat, etc. Each collection likely features specific wood species, finishes, and colors.
   • Alternatively, visit “Custom Floors” if you have a very specific vision in mind, although initial samples for custom colors might require a more in-depth discussion.
2. Identify Desired Samples:
   • As you browse, you can click on specific floor styles that catch your eye. On each product page or collection overview, there should be an option to “Order a Sample” or “Get Design Kit.”
   • The website prominently features the “NEW Preservation Collection Design Kit” as a complimentary offer, which suggests they encourage users to start with their themed sample boxes.
3. Add to Cart/Request Form:
   • Once you select a sample or design kit, it will likely be added to a “sample cart.” The website indicates “0 Your Samples” in the top right corner, suggesting a cart functionality.
   • After selecting your desired samples, you would proceed to a request form where you provide your shipping information.
4. Confirmation and Delivery:
   • You will typically receive a confirmation email detailing your sample order.
   • The website doesn’t specify an exact delivery timeframe for samples, but given their emphasis on service, it’s likely a relatively prompt process.

Why Samples are Crucial

For wide plank flooring, especially custom orders, samples are indispensable for several reasons:

• Color Accuracy: Digital screens can misrepresent true wood colors. Physical samples show the actual hue, grain, and undertones.
• Texture and Finish: You can feel the texture smooth, brushed, distressed and assess the finish matte, satin, gloss in person, which significantly impacts the room’s feel.
• Lighting Evaluation: How the wood appears under different lighting conditions natural daylight, artificial lighting is crucial. Samples allow you to test this in your actual space.
• Matching Existing Elements: Samples help you compare the flooring with paint swatches, furniture, fabrics, and other design elements in your home to ensure cohesion.
• Quality Assessment: While a sample is small, it gives you a tangible sense of the wood’s thickness, cut quality, and overall craftsmanship.

Wideplankflooring.com clearly understands the importance of this step, making sample requests a central part of their user experience, emphasizing that they are “complimentary” for curated kits.

This investment in free samples demonstrates their confidence in their product and their commitment to client satisfaction. Cvresumenest.com Reviews

Wideplankflooring.com Pricing

Understanding the pricing structure of Wideplankflooring.com is crucial for potential buyers, as it deviates significantly from typical retail models.

Instead of displaying per-square-foot prices directly on the product pages, the company adopts a more consultative and project-based pricing approach.

This is common for custom, high-end products where numerous variables influence the final cost.

The Consultative Pricing Model

Wideplankflooring.com explicitly states “How we Price” as part of their buying guide, indicating a personalized quotation system rather than a fixed online price list.

This model is designed to provide accurate pricing that accounts for the specific nuances of each custom order. Lockett-labs.com Reviews

• No Standard Online Pricing: You won’t find a price per square foot listed alongside their floor collections or custom options. This is a deliberate choice reflecting the bespoke nature of their products.
• Factors Influencing Cost: The final price of a Wideplankflooring.com floor is determined by several key factors:
  • Wood Species: Different wood species have varying costs based on availability, growth rate, and demand e.g., exotic woods tend to be more expensive than common domestic species.
  • Grade of Wood: Wood grades refer to the amount of natural character knots, mineral streaks, sapwood allowed. Higher grades clearer, less character often command a higher price.
  • Width of Planks: Wider planks typically cost more due to the larger, rarer timbers required to produce them. Their specialization in wide planks implies a premium.
  • Length of Planks: Longer average plank lengths are also more expensive, as they come from older, larger trees and require more careful handling.
  • Structure: Solid wood versus engineered wood can have different cost implications, though engineered wood can be more complex to produce and thus not necessarily cheaper.
  • Finish and Customization: Custom colors, specialized textures, and unique finishes will add to the overall cost, reflecting the labor and materials involved in their application.
  • Order Volume: While not explicitly stated, larger orders might receive different pricing considerations, which is standard in custom manufacturing.
  • Shipping and Delivery: These costs will be factored into the final quote, based on the project’s location and volume.

How to Get a Price Quote

To receive an accurate price quote, you must engage directly with their sales and design team. The website guides users toward this process:

1. Request a Design Consultation: This is the primary gateway to getting a personalized quote. You’ll discuss your project needs, design preferences, and desired specifications with a “personal Carlisle Wide Plank Floor Specialist.”
2. Flooring Quiz: Taking their “Flooring Quiz” can also be a preliminary step, as it helps them understand your style and requirements, which then informs their recommendations and subsequent quote.
3. Specific Project Details: Be prepared to provide details about your project, including square footage, desired wood characteristics, and any specific design inspirations.

Value Proposition

While the upfront cost for Wideplankflooring.com’s products will likely be higher than mass-market options, their value proposition lies in:

• Long-Term Durability: High-quality, handcrafted wood floors are built to last for generations, potentially reducing replacement costs over time.
• Increased Property Value: Premium wide plank flooring can significantly enhance the aesthetic appeal and market value of a home.
• Unique Design: The ability to create a truly custom floor means a unique design statement that can’t be replicated with standard products.
• Personalized Service: The dedicated support throughout the design and purchasing process adds significant value, especially for complex projects.

In essence, Wideplankflooring.com operates on a “quote-to-order” model, emphasizing that the investment is for a bespoke product tailored to individual needs rather than a commodity.

Buyers should expect a premium price point commensurate with the level of craftsmanship, customization, and service offered.

Wideplankflooring.com vs. Competitors

When evaluating Wideplankflooring.com, it’s beneficial to compare its offerings and business model against its competitors. Thebassmastermind.com Reviews

This helps to pinpoint its unique selling propositions and identify what sets it apart in the premium wide plank flooring market.

Core Differentiators of Wideplankflooring.com

Wideplankflooring.com Carlisle distinguishes itself through several key aspects that differentiate it from many general flooring retailers and even some specialty providers.

1. Extreme Customization: Carlisle offers unparalleled customization, including “any color, any floor,” and detailed control over species, structure, grade, width, and texture. Many competitors offer pre-set collections or limited customization.
2. Handcrafted, Bespoke Production: Their emphasis on “Slowcraft™ process,” “Nothing in a box. Nothing on a shelf,” and “crafted every client’s floor one at a time” highlights a made-to-order, artisanal approach. This contrasts sharply with manufacturers producing standard stock items.
3. Premium Quality and Scale: While bespoke, they operate at a scale that allows them to handle large, high-end residential and commercial projects. Their focus on longer, wider planks, which are rarer and more expensive to source and mill, sets them apart from companies that mainly deal in common plank sizes.
4. Consultative Sales and Service: Their business model is built around personalized design consultations and dedicated specialists. This high-touch service is not typically found with online-only or discount retailers. They are selling a solution and a design experience rather than just a product.
5. Focus on Aesthetics of Wide Planks: Their marketing consistently emphasizes the visual benefits of wide planks—fewer seams, more character, expansive feel—positioning them as experts in this specific aesthetic.

Comparison with Key Competitors

1. Mass-Market Online Retailers e.g., Wayfair, Build.com, LL Flooring

• Carlisle: High-end, custom, consultative, long lead times, premium pricing.
• Mass-Market: Broad selection, standardized products, transparent online pricing, quicker shipping, often lower cost, limited customization, transactional purchasing.
• Key Difference: Carlisle sells a luxury, custom-built product with a high-touch service, whereas mass-market retailers sell pre-manufactured, ready-to-ship flooring as a commodity.

2. Niche/Specialty Hardwood Dealers e.g., Allegheny Mountain Hardwood Flooring, Local Boutique Showrooms

• Carlisle: Global reach for custom projects, extensive customization, strong brand recognition in premium wide plank.
• Niche Dealers: Often regionally focused, may offer high quality and some customization, sometimes specializing in specific wood types e.g., reclaimed or sustainably harvested, potentially smaller scale.
• Key Difference: While both cater to quality, Carlisle’s marketing and service model suggest a more established national/international presence in the luxury custom segment, with an emphasis on broad customization options and a refined client experience. Smaller niche players might offer a more localized or specialized product with less extensive customization frameworks.

3. High-End European Manufacturers e.g., Legno Bastone, Ted Todd

• Carlisle: Strong American heritage, focus on North American wood species and craftsmanship, direct consultative sales.
• European Manufacturers: Often emphasize European oak, specific engineered constructions multi-ply, sophisticated pre-finishes oiled, fumed, and often work through exclusive dealer networks.
• Key Difference: Both occupy the luxury segment. The primary distinction lies in origin of materials, aesthetic trends e.g., European vs. American wood character, and distribution models Carlisle’s direct-to-client vs. European reliance on showrooms/distributors. Carlisle often touts its ability to provide longer average lengths than many European engineered options due to its solid wood background.

In summary, Wideplankflooring.com Carlisle positions itself at the apex of the custom wide plank flooring market.

Its strengths lie in its unparalleled customization, handcrafted quality, and highly personalized service.

While this comes with a premium price and longer lead times, it caters to clients, designers, and architects who prioritize unique design, uncompromising quality, and a dedicated partnership throughout their flooring project. Frontrowparking.co.uk Reviews

Competitors generally offer either a more commoditized product at a lower price point or specialized offerings that may not match Carlisle’s breadth of customization and full-service approach.

Wideplankflooring.com Resources and Support

Wideplankflooring.com understands that investing in custom wide plank flooring is a significant decision, and as such, they provide a robust array of resources and support channels to guide clients through every step.

This commitment to information and assistance underscores their consultative sales model.

Comprehensive Buyer Resources

The website features a dedicated “Buyer Resources” section, designed to educate potential clients and help them make informed decisions.

This is crucial for a product that isn’t typically purchased on impulse. Larsondoors.com Reviews

• How To Guides: These guides cover various aspects of the flooring journey, from selecting the right wood to understanding installation and care. Examples include “How to Buy,” “How we Price,” “How to Order Samples,” “How We Work With You,” and “How We Deliver.” This transparency is valuable.
• Videos: A dedicated “Videos” section likely offers visual explanations, showcasing their products, processes, and potentially installation tips. Visual content can be highly effective in conveying complex information.
• FAQs: A comprehensive Frequently Asked Questions section addresses common queries about their products, services, and the buying process. This is a first line of defense for customer inquiries.
• Blog: The “Blog” features articles that delve into various aspects of wood flooring, design trends, and maintenance. This not only provides valuable information but also establishes Carlisle as an industry expert. An example article highlighted is “4 THINGS YOU MUST KNOW BEFORE YOU BUY AN ENGINEERED WOOD FLOOR.”
• Project Gallery: An extensive “Project Gallery” showcases their floors in diverse residential and commercial settings, offering design inspiration and demonstrating the versatility and beauty of their products in real-world applications.
• Customer Stories: Testimonials from satisfied homeowners, contractors, designers, and architects provide social proof and build trust.

Personalized Support Channels

Beyond self-help resources, Wideplankflooring.com places a strong emphasis on direct, personalized interaction.

• Design Consultation: This is a cornerstone of their support model. Clients are encouraged to “Request Design Consultation” to work directly with a “personal Carlisle Wide Plank Floor Specialist.” This one-on-one guidance helps tailor solutions to specific project needs and design visions.
• Phone and Text Support: Direct phone numbers 800-595-9663 and a text line 802-722-7835 are prominently displayed, offering immediate access to their team. This accessibility is crucial for clients with urgent questions or who prefer direct communication.
• Showrooms: While their primary sales model is consultative, the mention of “Showrooms” suggests locations where clients can physically view samples, discuss projects, and experience the product firsthand, providing a tangible touchpoint.
• Contact Us Form: A standard “Contact us” form allows for email inquiries, providing an alternative for non-urgent questions or detailed written communication.
• Targeted Support for Professionals: They offer specific resources and engagement points for “Commercial Group,” “Designers & Architects,” and “Builders & Installers,” recognizing the distinct needs of these professional client segments. This specialized support ensures relevant information and assistance for trade partners.

The Role of the “Flooring Quiz”

The “Take Our Flooring Quiz” feature acts as an intelligent first step in the support process.

By answering a few questions about their home and style, users receive “flooring recommendations and personalizations.” This helps streamline the initial consultation, allowing their specialists to better understand the client’s preferences before direct engagement.

In essence, Wideplankflooring.com aims to educate and empower its clients while providing continuous, high-touch support.

From detailed online guides and inspirational galleries to direct access to design specialists, they create an ecosystem of resources designed to make the complex process of selecting and purchasing custom wide plank flooring as smooth and reassuring as possible. Thetuliptree.biz Reviews

This robust support system is a significant value-add for their premium service.

The Journey to Your Perfect Floor with Wideplankflooring.com

Wideplankflooring.com outlines a comprehensive, guided journey for clients to find their ideal wide plank floor, emphasizing personalization and expert support at every stage.

This process is far removed from a simple online shopping experience, instead focusing on collaboration and bespoke creation.

Step 1: Inspiration and Discovery

The initial phase is all about sparking ideas and exploring possibilities.

• Explore Collections: Clients can start by browsing Carlisle’s curated collections e.g., Preservation, Essentials, Retreat, Casual, Explore, Earthen, Inspire, Traditional, Elegant, Tranquil, Empirium. These collections feature popular finishes and designs, offering a starting point for stylistic preferences.
• Project Gallery: The extensive “Project Gallery” serves as a powerful source of inspiration, showcasing completed installations in various architectural styles and settings. This helps clients visualize how wide plank flooring can transform a space.
• Take Our Flooring Quiz: This interactive tool helps clients articulate their style, needs, and preferences, providing initial recommendations and customizations. It’s a low-commitment way to begin the discovery process.

Step 2: Personalization and Design

Once a client has a general idea, the journey moves into a more detailed design phase, leveraging Carlisle’s customization capabilities. Officialroyalaroma.com Reviews

• Personalize a Collection: If a floor in one of the collections is “almost perfect,” clients can work with Carlisle to customize it further. This includes choosing a different grade, width, or texture to align with their specific vision.
• Design a Custom Floor: For those with unique design dreams, Carlisle offers the ultimate flexibility: “If you can dream it, we can make it.” This involves creating a floor from scratch, matching specific colors, or building a completely custom design with their personalized team. The “Concept Studio” is highlighted here as a tool for creating custom colors.
• Request Design Consultation: This is the pivotal step where clients engage directly with a “personal Carlisle Wide Plank Floor Specialist.” This consultation is crucial for translating inspiration into concrete specifications, discussing technical requirements, and understanding the nuances of wood selection.

Step 3: Sampling and Refinement

Before committing to a full order, clients are encouraged to experience the materials firsthand.

• Order Complimentary Samples: Clients can request “Curated Design Kits” or individual samples to see and feel the wood in their own space. This allows them to assess color accuracy, texture, and how the flooring interacts with their home’s lighting and existing decor.
• Review and Adjust: Based on the samples and ongoing consultations, clients can refine their choices, ensuring every detail aligns with their expectations.

Step 4: Ordering and Production

With the design finalized, the process moves to order placement and the crafting of the floor.

• How to Order: The website provides information on their ordering process, which involves a detailed quotation based on the agreed-upon specifications. Since pricing is custom, this stage confirms all elements before production.
• Handcrafting Process: Carlisle emphasizes their “Slowcraft™ process,” where each floor is crafted “one at a time. Nothing in a box. Nothing on a shelf.” This highlights the meticulous attention to detail and bespoke nature of their production.
• Lead Times: Clients are made aware of potential lead times e.g., 8 weeks for the Preservation Collection, reflecting the custom production schedule.

Step 5: Delivery and Installation Support

The journey concludes with the safe delivery of the handcrafted floor and guidance for professional installation.

• How We Deliver: Information on their delivery process ensures clients know what to expect regarding logistics and receipt of their custom order.
• Installation Guidance: While Carlisle does not typically install the floors themselves, their resources and specialist support extend to guiding clients and their installers through the proper installation techniques for wide plank flooring, which can be specialized. This ensures the longevity and beauty of the finished product.

The entire journey emphasizes a partnership between the client and Carlisle’s team, ensuring that the “perfect floor” is not just found, but meticulously designed and brought to life.

How to Cancel Wideplankflooring.com Order

Given Wideplankflooring.com’s consultative and custom-order business model, the process for canceling an order would likely differ significantly from canceling a standard e-commerce purchase. Centraltickets.co.uk Reviews

Since each floor is “crafted every client’s floor one at a time” and “Nothing in a box.

Nothing on a shelf,” a cancellation would involve specific procedures, potentially with implications depending on the stage of production.

General Principles for Custom Order Cancellation

For custom or made-to-order products, cancellation policies typically depend on how far along the production process the order is.

1. Early Stage Before Production Commences: If an order is canceled very early, before materials are sourced or cutting/milling has begun, the cancellation might be straightforward, potentially involving a full refund of any deposits, or a minor administrative fee.
2. Mid-Stage During Production/Materials Sourcing: If production has commenced, or specialized materials like specific wood species or custom colors have been sourced, the cancellation may incur fees. These fees would compensate the company for:
   • Costs of materials already purchased.
   • Labor already expended in the manufacturing process.
   • Lost opportunity for other orders on the production line.
   • A portion of the deposit may be retained.
3. Late Stage Near Completion/Ready for Shipment: Cancelling at this stage would likely result in significant fees, potentially the loss of a large portion or even the full amount of the deposit, as the product is nearly or fully completed and made specifically for the client.

Steps to Cancel an Order with Wideplankflooring.com

The website does not explicitly list a “cancellation policy” page, which is typical for custom manufacturers.

Therefore, the process would rely on direct communication. Supersonie.com Reviews

1. Contact Your Dedicated Specialist Immediately: The most crucial first step is to immediately contact your “personal Carlisle Wide Plank Floor Specialist” or the design consultant you have been working with. They are your primary point of contact and will know the exact status of your order.
   • Phone: Call their main line at 800-595-9663.
   • Text: Use their text line at 802-722-7835.
   • Email: Use the contact information provided by your specialist or through their general “Contact us” form on the website.
2. Clearly State Your Intention: Clearly communicate that you wish to cancel your order and provide all relevant order details order number, project name, date of order.
3. Understand the Policy and Implications: Your specialist will inform you of the specific cancellation policy that applies to your order based on its current stage of production. Be prepared for potential fees or retention of deposits, as custom orders represent significant upfront investment by the manufacturer.
4. Confirm in Writing: After speaking with your specialist, it is advisable to follow up with a written confirmation email summarizing your cancellation request and the agreed-upon terms, including any refund amounts or fees. This creates a clear record.

Important Considerations for Cancellation

• Timing is Key: The earlier you initiate a cancellation, the better the chances of minimizing any financial penalties.
• Contractual Agreement: When placing a custom order of this nature, there will likely be a detailed sales agreement or contract. Review this document carefully, as it will contain the specific terms and conditions regarding cancellations, refunds, and deposits.
• Reasons for Cancellation: While the reason for cancellation doesn’t necessarily change the policy, being clear and polite can help facilitate a smoother process.

In summary, canceling an order with Wideplankflooring.com is not a simple click of a button due to the custom nature of their products.

It requires direct communication with your dedicated specialist to understand the specific terms and potential financial implications based on the order’s progress.

Frequently Asked Questions

What is wideplankflooring.com?

Wideplankflooring.com is the online presence for Carlisle Wide Plank Floors, a company specializing in handcrafted, custom wide plank wood flooring for residential and commercial projects.

They offer a range of wood species, finishes, and highly customizable options.

What types of flooring does wideplankflooring.com offer?

Wideplankflooring.com offers solid wood flooring, engineered wood flooring, prefinished hardwood floors, and parquet wood flooring. Dormco.com Reviews

They also mention Luxury Vinyl Plank LVP from a partner warehouse, though their core focus is on genuine wide plank wood.

Does wideplankflooring.com offer custom colors for their floors?

Yes, wideplankflooring.com prominently features its ability to create custom colors, stating, “Any color, any floor.

If you can dream it, we can make it,” even matching specific colors like a favorite couch or a particular shade of brown.

How can I get samples from wideplankflooring.com?

You can order complimentary samples by exploring their “Curated Design Kits” or by selecting individual floor styles from their collections on the website and adding them to your sample cart for delivery.

What is the “Slowcraft™ process” mentioned by wideplankflooring.com?

The “Slowcraft™ process” refers to Carlisle’s meticulous, handcrafted approach to making each floor one at a time, emphasizing attention to detail, quality, and precision rather than mass production. Justsheepskin.com Reviews

Does wideplankflooring.com have physical showrooms?

Yes, the website mentions “Showrooms” as a contact option, indicating they have physical locations where you can view their products.

How does wideplankflooring.com price its products?

Wideplankflooring.com uses a consultative, project-based pricing model. They do not list fixed prices online.

Instead, the cost is determined by factors like wood species, grade, plank width and length, structure, finish, and customization options, requiring a direct design consultation for a quote.

What are the typical lead times for wideplankflooring.com orders?

While custom orders vary, their “Preservation Collection” explicitly states an “8-week lead time,” suggesting that bespoke projects may also require several weeks or months for production.

Can I install wideplankflooring.com floors myself?

While the website provides “How To” guides and resources, given the specialized nature and premium quality of wide plank flooring, professional installation is strongly recommended for optimal results and to ensure the longevity of the floor.

How does wideplankflooring.com support designers and architects?

Wideplankflooring.com has dedicated resources and support tailored for “Designers & Architects” and “Builders & Installers,” recognizing the specific needs and collaborative nature of professional projects.

What makes wide plank flooring different from standard hardwood flooring?

Wide plank flooring features planks that are significantly wider than standard hardwood boards often 5 inches or more, resulting in fewer seams, a more expansive visual flow, and a greater emphasis on the natural grain and character of the wood.

Can wideplankflooring.com floors be used in commercial settings?

Yes, wideplankflooring.com explicitly mentions a “Commercial Group” and showcases commercial projects in their gallery, indicating their products are suitable and supported for commercial applications.

What kind of wood species does wideplankflooring.com offer?

They offer a wide range of species including Ash, Birch, Cherry, Chestnut, Eastern White Pine, Heart Pine, Hickory, Maple, Red Oak, Walnut, and White Oak.

Is the wood from wideplankflooring.com sustainably sourced?

Wideplankflooring.com states, “Our commitment to sustainability ensures we deliver the most beautiful solid wood flooring in the world,” implying a focus on responsible sourcing, though specific certifications are not detailed on the homepage.

What is the “Flooring Quiz” on wideplankflooring.com?

The “Flooring Quiz” is an interactive tool designed to help users identify their style and home requirements, providing personalized flooring recommendations and helping to streamline the design consultation process.

How do I contact wideplankflooring.com for a design consultation?

You can request a design consultation directly through a form on their website, or by calling their main phone number 800-595-9663 or texting 802-722-7835.

What is the return or cancellation policy for wideplankflooring.com orders?

The website does not explicitly detail a return or cancellation policy online due to the custom nature of their products.

It is essential to contact your dedicated specialist immediately to discuss cancellation terms, which will depend on the order’s production stage and the specific contractual agreement.

Does wideplankflooring.com offer luxury vinyl plank LVP?

Yes, they list “Luxury Vinyl Plank partner warehouse” as one of their structures, indicating they can provide LVP options through their network.

What kind of customer support can I expect from wideplankflooring.com?

You can expect highly personalized, high-touch support from a dedicated “personal Carlisle Wide Plank Floor Specialist,” with direct access via phone, text, email, and design consultations throughout your project.

Where is wideplankflooring.com located?

While their website is national/international-facing, the text line 802-722-7835 suggests a connection to Vermont, where Carlisle Wide Plank Floors is historically based.