Wiz Write Customer Support Review

Customer support is a critical aspect of any software tool, and Wiz Write’s performance in this area has seen mixed feedback.

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On the positive side, the company does offer avenues for support. You can reach out to them via a contact form on their website or directly through email. The founder, Stuart, has been responsive to some user reviews on platforms like AppSumo, addressing concerns and providing updates on planned features or bug fixes. This direct engagement from the founder can be a good sign of commitment to their users.

However, some users have reported less than ideal experiences with support response times. One user on AppSumo, for instance, mentioned waiting several days for a response to an issue with uploading MP3 files and noted that the support chat seemed unattended. They also pointed out that their conversation was later deleted from the chat, which could be frustrating. The founder acknowledged that the team doesn’t offer 24-hour support and may have slower responses during holidays or weekends, but stated they don’t plan to change these protocols at the current stage of the product. How Does Wiz Write Work?

While individual experiences can vary, the key takeaway is that while support channels exist and the team is working on improvements (like addressing webhook firing issues mentioned by a user), you might experience some delays, especially outside of regular business hours or during busy periods. If immediate resolution is a top priority for you, it’s something to consider.

Read more about Wiz Write Review:
Wiz Write Review & First Look
How Does Wiz Write Work?
Wiz Write Features
Wiz Write Pricing
Wiz Write Pros & Cons
Does Wiz Write Work?
Is Wiz Write Legit?
Wiz Write Alternatives
What to Expect from Wiz Write
Wiz Write Dashboard Overview