Based on checking the website Wowfare.com, it presents itself as an online travel agency specializing in finding discounted flight tickets through personal travel specialists.
The platform emphasizes “Effortless Booking & Big Saves” by connecting users with experienced agents who can access “exclusive deals and unpublished fares.” While the site displays positive customer testimonials and boasts an “Accredited Business” rating of 4.7 based on over 7,000 reviews, the lack of immediate price transparency for flights on the homepage, requiring a call to a specialist to get quotes, raises some red flags regarding direct comparison and user autonomy.
The emphasis on phone-based interaction rather than a standard online booking engine might be a point of friction for some users.
Here’s a quick rundown of what we found:
- Overall Review Summary:
- Purpose: Online travel agency for discounted flight bookings.
- Booking Method: Primarily phone-based interaction with travel specialists for quotes and booking.
- Price Transparency: Limited on the homepage. requires direct contact for actual flight prices.
- Stated Benefits: Access to exclusive/unpublished deals, personal travel advisors, 24/7 live support, lowest price guarantee.
- Customer Feedback: Heavily relies on positive customer testimonials displayed on the site.
- Accreditation: Claims “Accredited Business” status and a 4.7-star rating.
- Key Concern: Lack of upfront, comparable pricing on the website itself.
While Wowfare.com aims to simplify travel bookings and provide access to deals not found elsewhere, the necessity of calling a specialist to get flight prices can be a significant hurdle for users accustomed to immediate online comparisons.
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This model, while potentially offering personalized service, shifts control away from the user in the initial search phase, making it less straightforward to assess value without direct engagement.
The “Book now, pay later” option, while seemingly convenient, would require further investigation to ensure it aligns with ethical financial principles, particularly regarding interest-free arrangements.
Here are some alternatives for ethical and transparent travel planning:
- Google Flights
- Key Features: Comprehensive flight search engine, price tracking, flexible date options, explore destinations based on budget.
- Average Price: Free to use for search. actual flight prices vary by airline.
- Pros: Excellent transparency, easy comparison across airlines, powerful filtering, no hidden fees for searching.
- Cons: Does not directly sell tickets. redirects to airline or OTA sites.
- Skyscanner
- Key Features: Global flight, hotel, and car rental search, “Everywhere” search for budget travel, price alerts.
- Average Price: Free to use for search. actual flight prices vary.
- Pros: Wide range of options, user-friendly interface, good for discovering cheap flights to unexpected destinations.
- Cons: Can sometimes redirect to less reputable OTAs, always verify the final booking site.
- Kayak
- Key Features: Metasearch engine for flights, hotels, cars, and packages. price forecasts, flexible date searches.
- Pros: Aggregates deals from many sources, strong filtering capabilities, useful for comprehensive travel planning.
- Cons: Can be overwhelming with too many options, need to be careful about which booking site you choose.
- Expedia
- Key Features: Package deals flight + hotel, loyalty program, wide selection of airlines and accommodations.
- Average Price: Varies significantly based on destination and package.
- Pros: Convenient for booking entire trips, competitive pricing on packages, established reputation.
- Cons: Less flexibility in individual flight bookings compared to direct airline sites, cancellation policies can be strict.
- Priceline
- Key Features: “Express Deals” for opaque pricing on flights/hotels, package deals, car rentals.
- Average Price: Varies. “Express Deals” can offer significant discounts.
- Pros: Potential for great savings with “Express Deals,” good for flexible travelers.
- Cons: Opaque pricing means you don’t know the exact airline/hotel until after booking for Express Deals, less direct control.
- Booking.com
- Key Features: Primarily for hotels and accommodations, but also offers flights and car rentals. strong user reviews.
- Average Price: Varies.
- Pros: Extensive hotel database, reliable user reviews, good for finding accommodation alongside flights.
- Cons: Flight search is not their primary strength compared to dedicated flight aggregators.
- Tripadvisor
- Key Features: Comprehensive travel planning site with reviews, forums, and price comparisons for flights, hotels, and attractions.
- Pros: Wealth of user-generated content and reviews, good for planning entire itineraries beyond just flights.
- Cons: Can be slow to load with a lot of information, primarily a review site that redirects for booking.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Wowfare.com Review & First Look
When you land on Wowfare.com, the immediate impression is one of a service-oriented travel agency rather than a typical online booking platform.
They lead with a prominent call to action: “Call for extra discount 833 436-0717.” This immediately signals their business model, which revolves around direct customer interaction via phone, aiming to provide “EXTRA $35 OFF on your flight ticket” just for dialing them up.
This approach is distinct from competitors like Google Flights or Skyscanner, where the user can immediately input their travel details and compare prices independently.
Initial User Experience and Transparency
The website’s design is clean and seems intuitive enough, presenting key selling points such as “Effortless Booking & Big Saves” and “Choose from 400+ Airlines.” However, a critical aspect of modern online travel booking – direct price visibility – is notably absent for specific routes. Instead of showing live flight availability and prices, Wowfare.com lists popular destinations like “Ghana Accra” or “Italy Rome” with a displayed price of “$0*”. This asterisk likely indicates that the actual price will be disclosed upon contacting their specialists. This lack of upfront pricing can be a point of concern for users who value immediate transparency and the ability to compare multiple options without a phone call.
The “Travel Specialist” Model
Wowfare.com heavily promotes its team of “120 proficient travel specialists” boasting “over ten years of experience.” The promise is that these experts can “access exclusive deals and unpublished fares you won’t find anywhere else” due to “longstanding partnerships with airlines.” While this personalized approach can be beneficial for complex itineraries or for travelers seeking specific, hard-to-find deals, it also means a less immediate, self-service experience. Kilosgear.com Review
The process outlined is: “Consult a travel specialist for discounts,” “Get the latest available deals to your inbox,” and “Customize an ideal flight deal and enjoy travel.” This model contrasts sharply with the instant gratification offered by most online travel agencies.
Wowfare.com Pros & Cons
Delving deeper into Wowfare.com’s offerings, it’s essential to weigh its strengths against its weaknesses, particularly given its unique operational model focused on human interaction over automated search.
Stated Advantages
Wowfare.com highlights several benefits that could appeal to certain types of travelers:
- Access to Exclusive Deals: The company claims that its “exclusive contracts prevent us from displaying the specifics of our discounted fares.” This suggests they have access to unpublished rates or bulk purchase discounts that aren’t available through standard online searches. For travelers seeking the absolute lowest price, this might be a compelling draw.
- Personalized Service: With “120 proficient travel specialists,” Wowfare.com promises a human touch. This can be invaluable for travelers with complex itineraries, those needing multi-city bookings, or individuals who prefer direct assistance and advice rather than navigating online portals. “Our team is available 24/7 to assist with any questions before, during, or after the trip,” providing a sense of security.
- “Lowest Price Guarantee”: The website states, “Be sure not to overspend on airfares for any of the countless destinations globewide.” While the specifics of this guarantee are not immediately detailed, it aims to instill confidence that they will find competitive pricing.
- Customer Support: The emphasis on “Proved Live Support” and the consistent encouragement to call for assistance suggests a strong focus on customer service, a critical factor for travel-related issues.
- Accreditation and Reviews: The site prominently displays “Accredited Business Rated 4.7 based on 7K+ happy traveler reviews.” This social proof, if genuinely representative, could lend credibility to their service.
Potential Disadvantages and Concerns
Despite the touted benefits, several aspects of Wowfare.com’s approach could be considered drawbacks for many users: Justpeacock.com Review
- Lack of Price Transparency: This is perhaps the most significant “con.” The complete absence of live, comparable flight prices on the website means users cannot quickly scout options or compare Wowfare’s “exclusive deals” against other known travel sites without initiating a phone call. This can be time-consuming and inconvenient for users who prefer to research independently. The “$0*” displayed for popular destinations is a placeholder, requiring further action.
- Phone-Centric Model: While some appreciate personalized service, many modern travelers prefer self-service online booking. The necessity to call and speak with a specialist for every quote and booking might be a barrier for those seeking quick, efficient transactions, especially in different time zones or with language preferences.
- “Book Now, Pay Later” BNPL Ambiguity: The site mentions “Book now, pay later with See if you qualify.” While BNPL services can offer flexibility, the specific terms and conditions are not immediately clear. It’s crucial for users to thoroughly investigate whether such options involve interest, hidden fees, or predatory lending practices, as these can be problematic from an ethical standpoint. Any arrangement involving interest riba is ethically prohibited.
- Limited Online Functionality: Beyond requesting a call, the website’s functionality for direct booking, itinerary management, or self-service changes seems limited on the main pages. This places a greater reliance on their customer service team for any post-booking queries or modifications.
- Verification of “Accredited Business”: While a 4.7-star rating based on 7,000+ reviews sounds impressive, users should independently verify such claims with reputable third-party review sites like the Better Business Bureau BBB to ensure the accuracy and context of these ratings. Wowfare complaints and Wowfare BBB complaints are common search terms, indicating that users frequently seek external validation of the company’s reputation.
Wowfare.com Alternatives
For travelers prioritizing transparency, direct control over their bookings, and immediate price comparisons without the need for phone calls, several established online travel agencies OTAs and metasearch engines offer robust alternatives to Wowfare.com’s model.
These platforms empower users to search, compare, and book flights, hotels, and sometimes car rentals directly, often with clear pricing and flexible filtering options.
Direct Booking and Comparison Platforms
When evaluating alternatives, consider platforms that allow you to:
- Compare prices across multiple airlines: This ensures you’re getting a competitive rate.
- Filter results by preferences: Such as airline, number of stops, layover duration, cabin class, and departure/arrival times.
- View transparent pricing: Including taxes and fees upfront, before you commit to a booking.
- Manage bookings directly: Or provide clear links to airline websites for self-service.
Wowfare.com Pricing
Wowfare.com’s pricing model is inherently opaque on its website. Unlike standard online travel agencies OTAs or metasearch engines that display real-time flight fares, Wowfare.com does not publish specific flight prices on its homepage for general browsing. Instead, it relies on a personalized quotation system.
How Pricing is Determined
The core of Wowfare.com’s pricing structure is the direct interaction with their travel specialists. The website explicitly states:
- “Our exclusive contracts prevent us from displaying the specifics of our discounted fares.” This indicates that the “special deals” they claim to have are not publicly advertised.
- Users must “Call for extra discount 833 436-0717” or fill out a request form to “Get flight options to your inbox.”
This means that the actual price you receive will be communicated directly to you by a Wowfare travel specialist after you initiate contact. The quoted price will depend on:
- Your specific travel dates and destination: As with all flight bookings, prices fluctuate based on demand, seasonality, and route.
- The “exclusive deals” they have access to at that moment: These are purportedly special fares from their “longstanding partnerships with airlines” that are not publicly available.
- Negotiation potentially: While not explicitly stated, the nature of a human-assisted booking might allow for some degree of tailored pricing or the application of additional discounts like the advertised “$35 OFF” promo code “wowfly35.”
Lack of Public Price Transparency
The “$0*” displayed next to popular flight destinations e.g., “Ghana Accra Economy, round trip $0*” on the homepage is a placeholder. It serves to entice users to call for the actual price, rather than representing a real offer. This lack of upfront pricing means you cannot compare Wowfare’s prices with competitors until you’ve invested time in contacting them and receiving a quote. This could be frustrating for users who prefer to do their research independently and efficiently.
Potential for Hidden Fees or Charges
While Wowfare.com states “Lowest Price Guarantee,” the user must be vigilant about any potential booking fees, service charges, or other add-ons that might be disclosed during the phone call or in the final quote. Esimtrav.com Review
Since the initial price isn’t transparently displayed, it’s crucial to get a detailed breakdown of all costs before committing to a purchase.
It’s always advisable to confirm the total price, including all taxes and fees, before providing payment information.
Wowfare.com vs. Direct Airline Booking
When considering Wowfare.com, it’s vital to compare its service model against the traditional and often preferred method of booking directly with airlines.
Each approach has distinct advantages and disadvantages, especially concerning transparency, control, and potential cost. Autoleatherdye.com Review
Direct Airline Booking: The Benchmark
Booking directly with an airline e.g., United Airlines, Delta, British Airways offers several key benefits:
- Ultimate Transparency: You see the exact price, including all taxes and fees, directly from the source. There are no intermediaries, meaning less chance of hidden markups or miscommunications.
- Best Price Guarantee Often: Many airlines offer a “best price guarantee,” promising to match or beat any lower fare found elsewhere for the same flight. This encourages direct booking.
- Direct Customer Service: Any changes, cancellations, or issues are handled directly by the airline. This simplifies problem-solving and often provides faster resolution, especially for complex situations like flight delays or cancellations.
- Loyalty Program Benefits: Booking directly ensures you earn frequent flyer miles and status credits. It also often makes it easier to apply upgrades, select seats, and manage your booking through the airline’s official app or website.
- First Access to Information: In cases of operational disruptions delays, cancellations, direct customers often receive notifications first and have priority for rebooking or assistance.
- Greater Flexibility Sometimes: Airlines may offer more flexible change policies or a wider range of fare types directly on their websites.
Wowfare.com: The Intermediary Approach
Wowfare.com operates as an intermediary, which introduces a different dynamic:
- Potential for “Unpublished Fares”: Wowfare’s main selling point is access to “exclusive deals and unpublished fares.” In theory, these could be prices lower than what you find directly on airline websites, often due to bulk purchases or special agency agreements. This is their primary differentiator.
- Personalized Service: The human element – a dedicated travel specialist – can be a significant advantage for those who prefer guidance, have complex multi-leg journeys, or need assistance navigating international travel rules.
- Convenience for Complex Bookings: If you’re struggling to piece together a difficult itinerary across multiple airlines or routes, a specialist might save you time and effort.
- One-Stop Shop Potentially: While primarily focused on flights, a specialist might be able to bundle other services though not explicitly highlighted on their homepage beyond flights.
The Key Trade-Off
The fundamental trade-off is transparency and control versus potential savings and personalized service.
- With direct airline booking, you have full transparency and control over your booking from start to finish. You know exactly what you’re paying for, and any issues are handled directly by the carrier.
- With Wowfare.com, you relinquish immediate transparency in exchange for the possibility of a lower “unpublished” fare and human assistance. This means you won’t know the exact price or often the specific flight details until you engage with their specialists.
Recommendation: For most straightforward travel, booking directly with the airline remains the most transparent and often safest option. For complex international travel or when seeking potentially elusive deep discounts, exploring Wowfare.com after comparing direct airline prices could be an option, but with caution regarding the lack of upfront pricing and the need to verify all terms and conditions. Always compare the final quote from Wowfare.com against direct airline prices for the same itinerary before committing.
How to Handle Potential Issues with Wowfare.com
If you encounter issues with a service like Wowfare.com, especially given its phone-centric model and claims of exclusive deals, a structured approach is essential to resolve them effectively.
This is particularly relevant when considering common search terms like “wowfare complaints” and “wowfare bbb complaints.”
Step 1: Document Everything
Before taking any action, meticulously document every interaction:
- Dates and Times: Record the date and time of all phone calls, emails, and any online communications.
- Names: Note the names of the travel specialists or customer service representatives you speak with.
- Details of Agreements: If a specific price, itinerary, or service was promised, write it down. Keep copies of any emails, confirmations, or chat transcripts.
- Screenshots: If any part of the website or an email is relevant to your issue, take screenshots.
This documentation will be your strongest asset if the issue escalates.
Step 2: Contact Wowfare.com Directly
The first and most immediate step is to use their stated “Proved Live Support.” Getasiteplan.com Review
- Call Their Customer Service: Since their model is heavily phone-based, call the main number 833 436-0717. Clearly explain your issue, calmly and concisely. Refer to your documentation.
- Request a Supervisor: If the initial representative cannot resolve your issue, politely ask to speak with a supervisor or manager. They often have more authority and experience in resolving complex problems.
- Follow Up in Writing: Even after a phone call, send a concise email summarizing the discussion and confirming any agreed-upon resolutions or further actions. This creates a written record.
Step 3: Utilize Third-Party Resolution Channels
If direct communication with Wowfare.com does not yield a satisfactory resolution, escalate the issue through reputable third-party channels:
- Better Business Bureau BBB: File a complaint with the Better Business Bureau BBB. As Wowfare.com claims to be an “Accredited Business,” the BBB provides a formal mediation process where companies often respond to maintain their rating. This is a common avenue for “wowfare bbb complaints.”
- Process: Visit BBB.org, search for Wowfare.com or the associated business name if different, and follow the steps to file a complaint. Provide all your documentation.
- Consumer Protection Agencies: Contact your state’s Attorney General’s office or a federal consumer protection agency. They can offer guidance and sometimes intervene on behalf of consumers.
- Online Review Platforms: While not a direct resolution channel, leaving an honest, factual review on platforms like Trustpilot, Google Reviews, or even their social media pages if they have active ones can sometimes prompt a company to respond, especially if they are concerned about their public image. Focus on facts and avoid emotional language.
Step 4: Dispute Charges If Applicable
If you’ve paid for a service that was not rendered or significantly misrepresented, and other avenues have failed:
- Contact Your Bank or Credit Card Company: Explain the situation and initiate a chargeback dispute. Provide all your documentation as evidence. This is a powerful consumer protection tool, but it should be used as a last resort after attempting other resolutions. Be aware of your card issuer’s specific dispute policies and timelines.
Step 5: Consider Legal Counsel Last Resort
For significant financial losses or persistent unresolved issues, consulting with a legal professional specializing in consumer law might be necessary.
This is typically the final step for severe problems.
By following these steps, you create a paper trail and leverage established consumer protection mechanisms, increasing your chances of a fair resolution. Thepupjet.com Review
Frequently Asked Questions
What is Wowfare.com primarily used for?
Wowfare.com is primarily used for finding and booking discounted flight tickets, especially through direct consultation with their travel specialists who claim to have access to exclusive, unpublished fares.
How does Wowfare.com claim to offer lower prices?
Wowfare.com claims to offer lower prices by leveraging “exclusive contracts” and “longstanding partnerships with airlines” that provide them access to deals and unpublished fares not available to the general public through standard online searches.
Do I have to call Wowfare.com to get a flight price?
Yes, based on the website’s design, you typically have to call their travel specialists or fill out a request form to get specific flight prices, as they are not displayed directly on the homepage.
Is Wowfare.com a legitimate travel agency?
Wowfare.com presents itself as a legitimate travel agency, displaying an “Accredited Business” badge and numerous positive customer testimonials, though independent verification through third-party review sites like the Better Business Bureau is always recommended. Xclusivejerseys.com Review
What is the “Book now, pay later” option on Wowfare.com?
The “Book now, pay later” option allows customers to secure a flight booking and pay for it at a later date.
Specific terms and conditions, including whether interest is involved, would need to be clarified directly with Wowfare.com, and caution is advised to ensure ethical compliance.
Can I cancel my flight booked through Wowfare.com online?
The website’s homepage does not prominently feature online cancellation options.
It is likely that cancellations or changes would need to be handled by contacting their customer service team directly via phone, aligning with their personalized service model.
Are the “$0*” flight prices on Wowfare.com real?
No, the “$0*” flight prices displayed next to popular destinations on Wowfare.com are placeholders. They serve to entice users to call their travel specialists for the actual, unlisted flight prices. Bizleads365.com Review
How many airlines does Wowfare.com work with?
Wowfare.com states that users can “Choose from 400+ Airlines,” indicating a broad network of partnerships with various carriers.
Does Wowfare.com offer 24/7 customer support?
Yes, Wowfare.com claims their team is available “24/7 to assist with any questions before, during, or after the trip,” emphasizing their commitment to continuous live support.
What kind of reviews does Wowfare.com have?
On its homepage, Wowfare.com showcases “7K+ happy traveler reviews” with a stated “Accredited Business Rated 4.7” based on these reviews.
For a balanced view, users should also check external review platforms.
How long has Wowfare.com been in business?
Wowfare.com states that it “was founded in 2007,” indicating over a decade of experience in the travel industry. Your.software Review
Can I book hotels or car rentals through Wowfare.com?
While the primary focus of the homepage is on flights, some travel agencies offer bundled services.
It is best to inquire directly with their travel specialists if they can also assist with hotel or car rental bookings.
What is the “Lowest Price Guarantee” on Wowfare.com?
Wowfare.com mentions a “Lowest Price Guarantee” to assure customers they won’t “overspend on airfares.” The specific terms and conditions of this guarantee, such as how it’s claimed or verified, are not detailed on the homepage and should be clarified with their specialists.
How do I get the extra $35 off discount mentioned on Wowfare.com?
To get the extra $35 off discount, you need to call Wowfare.com at 833 436-0717 and mention the promo code “wowfly35” during your call.
Does Wowfare.com have an online booking engine?
Wowfare.com’s website does not feature a conventional online booking engine where users can search for flights and book directly without human intervention. Their model requires calling a specialist. Elitetuition.com Review
What is the typical response time after filling out a request form on Wowfare.com?
Wowfare.com states that a “Travel Manager will send you customized itineraries with various flight options in just a few minutes” after you fill out their request form.
Are the travel specialists at Wowfare.com experienced?
Wowfare.com claims to have “120 proficient travel specialists, each boasting over ten years of experience in the industry.”
How many airfares has Wowfare.com booked?
Wowfare.com states that they have booked “900,000+ Airfares” and processed “3+ MLN Ticket purchased,” indicating a high volume of transactions.
What should I do if I have a complaint about Wowfare.com?
If you have a complaint, first contact Wowfare.com’s customer service directly.
If unresolved, consider filing a complaint with the Better Business Bureau BBB or other consumer protection agencies, and document all your communications. Jobescape.me Review
Is it safe to provide my payment information over the phone to Wowfare.com?
When providing payment information over the phone, ensure you are speaking with an official representative of Wowfare.com.
Confirm their secure payment processes, and use a credit card for purchases, as it offers better consumer protection for disputes.
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