WPSubscription Complaints & Common Issues

While WPSubscription generally receives positive reviews, like any software, some users have encountered minor complaints or common issues. These are typically not deal-breakers but are worth being aware of.

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• Limited Customization for Default Text: A recurring point raised by some users is the difficulty in easily customizing certain default text strings displayed by the plugin, particularly on the product page or in the cart during checkout. For example, changing the wording or removing an exclamation mark from the recurring billing details often requires injecting custom code, rather than offering a simple setting in the admin interface. This can be a minor annoyance for those who want full control over their site’s messaging without coding.
• Payment Gateway Limitations: While WPSubscription supports major payment gateways like Stripe, PayPal, and Paddle, it doesn’t always play well with third-party Stripe plugins. This can be an issue if you’ve already invested in or prefer a specific third-party integration for Stripe. Additionally, some users from regions not covered by the current gateways (e.g., Payfast in South Africa) have expressed a desire for more local payment provider support, although the development team is actively working on integrating more options like Razorpay and Mollie.
• No Direct Migration Tool from WooCommerce Subscriptions (Yet): For businesses currently using the official WooCommerce Subscriptions plugin, there isn’t an automatic tool to migrate existing subscriptions over to WPSubscription. This means moving current subscribers might require a more manual, complex process, which could be cumbersome for larger stores. The developers have noted this as a priority on their roadmap, so a solution might be in the pipeline.
• Minor Admin Interface Quirks: One user reported a “weird bug” where navigating away from the subscriptions tab in the WordPress admin area would temporarily “hijack” the main menu, causing navigation links to point to incorrect pages. While this sounds frustrating, they also noted that returning to the dashboard would resolve it. Another small design annoyance mentioned was the plugin adding its own item to the left-hand sidebar in WordPress, even though the same section is also nested within WooCommerce, creating a bit of redundancy that can’t be removed easily through settings.
• Delivery Scheduling Specificity: While delivery scheduling is a beneficial feature, one review mentioned a desire for more granular control, such as scheduling deliveries by specific days of the month (e.g., 1st and 15th) rather than just day of the week, which would be more suitable for certain subscription box models.
• No Built-in Content Restriction: As highlighted in the “Pros & Cons,” if you’re looking for a plugin to create a membership site with content paywalls, WPSubscription doesn’t offer this functionality on its own. You’d need to use it in conjunction with a separate membership plugin.

Overall, these complaints are generally minor and relate more to feature requests or slight UI/UX improvements rather than fundamental flaws in the plugin’s core functionality. The responsive support team appears committed to addressing these issues and improving the product over time.

Read more about WPSubscription Review:
WPSubscription Review & First Look
How Does WPSubscription Work?
WPSubscription Features
WPSubscription Pros & Cons
WPSubscription Alternatives
Is WPSubscription Legit?
WPSubscription Pricing
WPSubscription Customer Support Review
WPSubscription Reddit Discussions – What Real Users Think
Is WPSubscription Worth It? Connexify Review: Frequently Asked Questions