Based on checking the website, Xepos.co.uk appears to be a legitimate provider of EPOS Electronic Point of Sale systems, hardware, and software solutions for various business types, including retail, hospitality, and takeaways.

They emphasize features like inventory management, sales reporting, online ordering, and payment processing, aiming to streamline business operations.

The site highlights a £99 complete EPOS system offer and various software packages starting from £20 per month.

Their focus is on providing comprehensive business management tools to help small to medium-sized enterprises enhance efficiency and customer experience.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Xepos.co.uk Review & First Look

When it comes to EPOS systems, Xepos.co.uk presents itself as a contender worth a closer look.

Based on the website’s offerings, Xepos aims to be a holistic solution for businesses seeking to optimize their point-of-sale operations, inventory, and customer interactions.

They appear to cater to a broad spectrum of industries, from the bustling rhythm of hospitality to the intricate demands of retail and the fast pace of takeaways.

Initial Impressions and User Interface

Upon first glance, the Xepos.co.uk website offers a clean and relatively straightforward layout. The navigation is intuitive, with clear sections for “Business Types,” “Features,” “Pricing,” and “Contact Us.” This structure allows potential customers to quickly pinpoint information relevant to their specific needs.

Homepage Clarity: The homepage immediately highlights their key offer: a “Complete EPOS £99” system, which is a strong hook for businesses looking for cost-effective solutions.
Industry Focus: They explicitly list numerous business types, demonstrating a tailored approach rather than a one-size-fits-all solution. This specificity can be reassuring for business owners.
Visual Appeal: The design is modern and professional, utilizing clear imagery and concise text to convey their value proposition.

Core Service Offerings

Xepos positions itself as more than just a till system. Bmstechnologies.co.uk Reviews

It’s presented as a comprehensive business management tool.

Their core offerings revolve around enhancing efficiency and providing actionable insights for business growth.

EPOS Systems: At the heart of their service are the EPOS systems, which integrate cash handling, sales processing, and broader business management. They claim these systems can handle everything from customer serving to detailed reporting.
Hardware & Software: Xepos provides both the physical hardware like tills and card machines and the proprietary software needed to run their EPOS solutions. This bundled approach can simplify the procurement process for businesses.
Online Ordering & Payments: The emphasis on free online ordering systems for takeaways and restaurants, alongside their XEPAY payment solution, indicates a strong focus on facilitating digital transactions and expanding sales channels.

Xepos.co.uk Features

Xepos.co.uk touts a robust set of features designed to cater to the diverse needs of modern businesses.

Their offerings span from basic transaction processing to advanced analytics and integrated payment solutions, aiming to streamline operations and enhance profitability.

Comprehensive EPOS Software Capabilities

The core strength of Xepos lies in its software, which goes beyond simple transaction processing. Getnifportugal.com Reviews

It’s built to provide a holistic view and control over business operations.

Detailed Reports & Analytics: Xepos claims to offer in-depth reporting capabilities, allowing business owners to track sales trends, identify best-selling products, and monitor staff performance. This data-driven approach is crucial for informed decision-making.
- Sales Performance: Reports on daily, weekly, and monthly sales figures.
- Product Analysis: Identifying top-performing items and those gathering dust.
- Staff Performance: Tracking individual sales and productivity.
Inventory Management & Stock Control: The system reportedly assists with precise stock management, reducing waste and ensuring optimal stock levels.
- Low Stock Notifications: Automated alerts when inventory levels are low, prompting timely reorders.
- Wastage Management: Tools to minimize spoilage, particularly useful for perishable goods.
- Barcode/Label Generation: Effortless creation of barcodes for products, enhancing speed and accuracy at checkout.
Customer Relationship Management CRM: While not a full-fledged CRM, the system notes the ability to capture customer details for loyalty programs and promotional communications.
- Customer Databases: Storing customer names and contact details.
- Loyalty Program Integration: Facilitating rewards and promotions for returning customers.
- Promotional SMS/Email: Direct marketing capabilities from the system.

Integrated Hardware and Payment Solutions

Beyond software, Xepos.co.uk provides a suite of integrated hardware and a dedicated payment processing service, aiming for a seamless, all-in-one solution.

All-in-One EPOS Systems: The website emphasizes complete systems that include both hardware and software, simplifying setup for businesses.
- Touchscreen Tills: Modern, user-friendly interfaces for quick order entry and transaction processing.
- Receipt Printers: Essential for providing customers with transaction records.
- Cash Drawers: Secure storage for cash payments.
XEPAY Payment Processing: Their proprietary payment solution, XEPAY, is promoted as a cost-saving and efficient way to handle card transactions.
- Automated Transactions: Seamless integration with the EPOS system for quick payment processing.
- Competitive Rates: A strong claim of beating existing market rates for card payments.
- Instant Settlement: Faster access to funds, reducing waiting times for businesses.

Industry-Specific Customization

Xepos highlights its ability to tailor solutions to specific business types, a crucial factor for many diverse industries.

Hospitality Features: Special functionalities for restaurants, cafes, and bars.
- Table Management: Tools for managing reservations and table assignments.
- Waiter App Integration: Mobile ordering capabilities for staff, improving service speed.
- Tailored Menus: Customizable menu configurations to suit different dining concepts.
Retail Specifics: Features designed to meet the demands of retail environments.
- Independent Barcoding: Flexibility in creating and managing product barcodes.
- Quick Promotions & Discounts: Easy setup of special offers to drive sales.
- Multi-User Log-on: Allowing multiple staff members to access the system with individual permissions.
Takeaway Solutions: Optimized for quick service and delivery management.
- Online Ordering System: Free online ordering website for takeaways, cafes, and restaurants.
- Driver Management: Tools to locate and assign delivery drivers efficiently.
- Detailed Delivery Systems: Streamlining the entire delivery process from order to dispatch.

Xepos.co.uk Pros & Cons

When evaluating any business solution, it’s critical to weigh the advantages against the potential drawbacks.

Xepos.co.uk presents a compelling case with its feature set and pricing, but like any service, it has its areas of strength and possible limitations. Evanevanstours.com Reviews

Advantages of Xepos.co.uk

Xepos appears to offer several significant benefits that could attract a wide range of small to medium-sized businesses looking for efficient EPOS solutions.

Competitive Pricing & Value for Money: The promotional offer of a “Complete EPOS £99” system is a major draw, especially for startups or businesses on a tight budget. The software starting from £20 per month also suggests affordability.
- Low Entry Barrier: The £99 deposit for a complete system makes it highly accessible compared to other providers that might require significant upfront investment.
- Monthly Subscription Model: Allows businesses to manage cash flow effectively rather than large one-time payments.
- Claimed Cost Savings: The “Save up to 40% on your card payments” with XEPAY and the £500 guarantee are strong financial incentives.
Comprehensive All-in-One Solution: Xepos aims to provide both hardware and software, along with payment processing, from a single vendor. This can simplify setup, reduce compatibility issues, and streamline support.
- Reduced Vendor Management: Businesses don’t need to juggle multiple contracts or support channels for their EPOS, hardware, and payment processing.
- Seamless Integration: The website suggests tight integration between their software, hardware, and XEPAY, leading to smoother operations.
Industry-Specific Customization: The focus on tailoring features for retail, hospitality, and takeaways means businesses get tools relevant to their unique operational demands.
- Specialized Features: Examples include table management for hospitality, barcode generation for retail, and driver management for takeaways.
- User-Centric Development: The claim of incorporating user feedback over 6 years suggests a commitment to refining their solutions to meet real-world business needs.
Free Online Ordering System: Offering a free online ordering website is a huge advantage, especially for food and beverage businesses looking to expand their reach without significant upfront investment.
- Increased Sales Channels: Enables businesses to capture online orders directly, bypassing third-party platform fees.
- Enhanced Customer Convenience: Provides customers with an easy way to order, improving their experience.
Offline Functionality: The ability for the juice bar EPOS and presumably other versions to perform even without internet connectivity is a critical backup for continuous operation.
- Business Continuity: Ensures transactions can still be processed during internet outages, preventing lost sales.
- Flexibility: Allows businesses to operate in locations with unreliable internet access.

Potential Considerations Cons

While Xepos presents many advantages, it’s prudent to consider potential areas where businesses might need to delve deeper or have specific expectations.

Transparency of Full Pricing Structure: While the £99 offer is prominent, the full breakdown of ongoing monthly fees, specific hardware costs beyond the initial deposit, and any potential hidden fees for advanced features isn’t immediately exhaustive on the main pages.
- Contract Lengths: The £35 per month over 12 months for the “complete system” implies a contract, but the terms for other software packages starting from £20/month or additional hardware might require direct inquiry.
- Scalability Costs: As a business grows, the costs for additional terminals, users, or advanced integrations might not be fully transparent without a direct quote.
Dependence on XEPAY: While offering competitive rates, relying solely on XEPAY might limit flexibility if a business prefers a different payment processor or wishes to negotiate rates with multiple providers.
- Exit Fees: While they claim “no joining or exit fees” for XEPAY, it’s worth confirming this for all service aspects and potential early contract termination for other services.
Customer Support Experience: While they offer support lines and a support center, the actual speed, responsiveness, and depth of technical support are critical for businesses, especially during peak hours.
- Availability: Confirming support hours and guaranteed response times would be beneficial.
- On-site vs. Remote Support: Understanding the scope of their support e.g., whether on-site troubleshooting is available for hardware issues.
Integration Capabilities Beyond Xepos Ecosystem: While they highlight integrations within their own system, the extent of third-party integrations e.g., with specific accounting software like QuickBooks or Xero, or advanced CRM systems isn’t explicitly detailed for all packages.
- API Access: For businesses with specific IT needs, understanding if APIs are available for custom integrations is important.
Cloud vs. Local Data Storage Nuances: While they mention data securely stored in the cloud, understanding the specifics of data backup, accessibility offline for all features, and data migration options if a business decides to switch providers is crucial.
- Data Portability: How easy is it to export all business data sales, customer, inventory if a business decides to leave Xepos?
- Security Protocols: While “securely stored” is mentioned, detailed information on their data security measures would be reassuring.

Xepos.co.uk Alternatives

Exploring alternatives to Xepos.co.uk is a prudent step for any business looking for an EPOS solution.

The market is vibrant with various providers, each with its own strengths, pricing models, and feature sets.

When considering alternatives, businesses should prioritize systems that align with their specific operational needs, budget, and future growth plans, while also ensuring ethical and responsible business practices. Japanrabbit.com Reviews

Square POS

Square is a widely recognized name, especially among small and medium-sized businesses, known for its ease of use and integrated payment processing.

Strengths:
- Simplicity and User-Friendliness: Square’s interface is often lauded for its intuitive design, making it easy for new users to get started.
- Integrated Payment Processing: Payments are central to Square’s offering, providing seamless card processing with competitive rates.
- Free Basic POS Software: Square offers a free version of its POS software, making it highly accessible for startups.
- Robust Ecosystem: Includes features like online store creation, invoicing, loyalty programs, and appointment booking.
Considerations:
- Transaction Fees: While the software can be free, Square charges per transaction, which can add up for high-volume businesses.
- Hardware Costs: You often need to purchase Square’s proprietary hardware readers, stands, etc..
- Less Industry-Specific Depth: While versatile, its industry-specific features might not be as deep as specialized EPOS systems for complex operations.

Clover POS

Clover offers a range of sleek, modern hardware combined with flexible software solutions, often favored by restaurants and retail businesses.

*   Attractive Hardware: Clover devices Clover Station, Mini, Flex are aesthetically pleasing and robust.
*   App Market: A wide array of third-party apps available through the Clover App Market allows for extensive customization and added functionalities e.g., advanced reporting, integrations.
*   Scalability: Can grow with a business, offering solutions for single locations to multi-store operations.
*   Strong Reporting: Provides comprehensive sales and business analytics.
*   Higher Upfront Costs: Clover hardware can be more expensive than some competitors.
*   Monthly Software Fees: Requires a monthly subscription for the software, with different tiers for various features.
*   Processor Lock-in: Often requires you to process payments through a specific processor, which may limit rate negotiation.

Vend

Vend is a cloud-based retail POS system designed for small to large retailers, known for its robust inventory management and multi-store capabilities.

*   Powerful Inventory Management: Excellent for tracking stock, managing variations, and handling purchase orders.
*   Multi-Store Support: Ideal for businesses with multiple locations, offering centralized management.
*   Offline Mode: Allows sales to continue even without an internet connection, syncing when connectivity is restored.
*   Extensive Integrations: Integrates with popular accounting software Xero, QuickBooks, e-commerce platforms Shopify, and loyalty programs.
*   Retail-Specific: Primarily designed for retail, so it might not be the best fit for hospitality or service-based businesses.
*   Subscription Tiers: Features are often tiered, meaning you might need a higher-priced plan for advanced functionalities.
*   Hardware Compatibility: While flexible, ensuring your existing hardware is compatible is important.

TouchBistro

Specifically designed for restaurants, bars, and food service businesses, TouchBistro is an iPad-based POS system that offers comprehensive features for front-of-house and back-of-house operations.

*   Restaurant-Centric Features: Includes robust table management, menu customization, kitchen display systems KDS, and online ordering.
*   User-Friendly iPad Interface: Intuitive and easy for staff to learn and use.
*   Offline Mode: Can operate without an internet connection, ensuring continuous service.
*   Detailed Reporting: Offers specific restaurant metrics like cost of goods sold, labor costs, and server performance.
*   Hardware Dependent: Primarily runs on iPads, so you're invested in Apple hardware.
*   Subscription Model: Requires a monthly subscription, which can increase with added features or terminals.
*   Less Suited for Non-Restaurant Businesses: Not ideal for retail or other service industries due to its specialized focus.

Shopify POS

While primarily known for its e-commerce platform, Shopify also offers a robust POS system that seamlessly integrates online and offline sales. Charfleetsfencing.co.uk Reviews

*   Omnichannel Capabilities: Excellent for businesses that sell both online and in physical stores, as inventory and sales are synced across channels.
*   Scalability: Supports businesses from small pop-ups to large retail chains.
*   Extensive App Store: A vast marketplace of apps to extend functionality for marketing, loyalty, accounting, and more.
*   User-Friendly Interface: Easy to set up and manage.
*   Monthly Subscription: Requires a Shopify plan, which can range from basic to advanced, affecting POS features.
*   Transaction Fees for non-Shopify Payments: If you use a payment processor other than Shopify Payments, transaction fees apply.
*   Hardware Costs: You'll need to purchase compatible hardware.

When choosing an alternative, always consider:

Your specific business type and its unique needs.
Your budget for both upfront hardware and ongoing software/payment fees.
The level of customer support and training provided.
The system’s ability to scale with your business growth.
Reviews and testimonials from other businesses in your industry.

A thorough comparison and even trying out free trials or demos are highly recommended to make an informed decision that aligns with your business’s values and operational requirements.

How to Cancel Xepos.co.uk Subscription

Understanding how to cancel a subscription is crucial for any service, and Xepos.co.uk, like most EPOS providers, would have a process in place. While the website doesn’t explicitly detail a step-by-step cancellation guide on its main pages, industry standards and common business practices suggest a structured approach. It’s always best to refer to their official Terms and Conditions or contact their Support Centre directly for the most accurate and up-to-date information.

General Steps for Subscription Cancellation

Based on common practices for SaaS Software as a Service and hardware lease agreements, you would typically follow these steps:

Review Your Contract/Terms and Conditions:
- Before initiating cancellation, thoroughly review the terms of your agreement with Xepos. This document will outline the notice period required for cancellation e.g., 30, 60, or 90 days, any potential early termination fees, and the specific method of cancellation.
- Key Clauses to Look For:
  - Notice Period: How much advance notice do you need to give?
  - Termination Fees: Are there penalties for canceling before the end of a contract term e.g., 12 months for the £99 system deal?
  - Return Policy: Instructions for returning any leased or rented hardware.
  - Data Retrieval: How can you retrieve your business data sales reports, customer lists, inventory before your access is terminated?
Contact Xepos.co.uk Support:
- The most direct and recommended approach is to contact their customer support or sales team.
- Contact Channels:
  - Phone: Call their support line, typically found in the “Contact Us” or “Support” section of their website. As per the website, their support number is +44 121 387 0007.
  - Email: Send an email to their support or dedicated cancellation department. The website lists for support.
  - Live Chat: If available, their live chat might also facilitate cancellation requests or guide you to the correct department.
Submit a Formal Cancellation Request:
- It’s advisable to submit your cancellation request in writing, even if you initially speak to someone on the phone. This provides a clear record of your intent.
- Information to Include:
  - Your full business name and account number.
  - The date you wish the cancellation to be effective adhering to the notice period.
  - A clear statement of your intent to cancel the subscription.
  - Any specific hardware return instructions you need.
- Request Confirmation: Always ask for written confirmation of your cancellation request and the effective termination date.
Hardware Return if applicable:
- If you leased hardware as part of your agreement, you would likely need to return it. Their Refund and Return Policy linked in the footer would provide specifics.
- Follow Instructions Carefully: Ensure you follow their instructions for packaging and shipping to avoid additional charges or disputes. Document the return with tracking numbers and proof of delivery.
Data Backup:
- Before your subscription fully terminates and access is revoked, ensure you have downloaded and backed up all critical business data from the Xepos system. This includes sales reports, customer databases, product lists, and inventory levels.

Important Considerations:

Contractual Obligations: Be mindful of any minimum contract terms e.g., 12 months for the £99 system deal. Cancelling before this period might incur early termination fees.
Notice Period: Adhering to the notice period is crucial to avoid being charged for additional months of service.
Proof of Cancellation: Keep all correspondence, confirmation emails, and any documentation related to your cancellation for your records.
Review Final Bills: Carefully review your final billing statements to ensure all charges are correct and that the subscription has been terminated as agreed.

By following these steps and prioritizing clear communication with Xepos.co.uk, you can navigate the cancellation process smoothly. Cvauckland.co.nz Reviews

How to Cancel Xepos.co.uk Free Trial

Cancelling a free trial for any service, including Xepos.co.uk, is generally straightforward, but it’s crucial to act before the trial period expires to avoid being charged.

Xepos explicitly offers a “Try XEPOS for free!” option, indicating they understand the value of a risk-free evaluation.

Steps to Cancel a Free Trial

The process for cancelling a free trial is typically less complex than a full subscription, as there are usually no contractual obligations beyond the trial period.

Note the Trial End Date:
- When you sign up for a free trial, Xepos would typically communicate the duration of the trial e.g., 7 days, 14 days, or 30 days and the exact end date. Make a note of this date. It’s often included in your trial confirmation email.
- Set a Reminder: Set a reminder a few days before the trial expires to give yourself ample time to cancel if you decide the service isn’t for you.
Access Your Xepos Account if applicable:
- Many services allow you to manage and cancel trials directly within your user account dashboard.
- Look for Sections like: “Account Settings,” “Subscription,” “Billing,” or “Manage My Plan.”
- Within these sections, there should be an option to “Cancel Trial,” “Manage Subscription,” or “Downgrade.”
Contact Xepos.co.uk Support if direct cancellation isn’t available:
- If you cannot find a clear cancellation option within your online account, or if you prefer direct assistance, reach out to Xepos customer support.
- Preferred Method: Email is often a good option for trial cancellations as it creates a written record. Use the support email: or the general sales/contact numbers provided on their site.
- Information to Provide:
  - Your name and business name as used for the trial.
  - The email address associated with your trial account.
  - A clear statement that you wish to cancel your free trial before it converts to a paid subscription.
  - Mention the date your trial is set to expire.
Request Confirmation:
- Always ask for confirmation that your free trial has been successfully cancelled and that you will not be charged. Keep this confirmation for your records.

Important Tips for Free Trials:

Read the Fine Print: Even for free trials, quickly scan the terms and conditions or the FAQ section specifically about trials. Some trials might require credit card information upfront and automatically convert to a paid subscription if not cancelled.
Cancel Early: Don’t wait until the last minute. Technical glitches or delays in communication can lead to unintended charges. Aim to cancel at least 24-48 hours before the trial expires.
Monitor Your Bank Statements: After cancelling, keep an eye on your bank or credit card statements for a cycle or two to ensure no unexpected charges appear from Xepos.co.uk.

By being proactive and following these steps, you can ensure a smooth cancellation of your Xepos.co.uk free trial without incurring any charges.

Xepos.co.uk Pricing

Understanding the pricing structure of an EPOS system like Xepos.co.uk is paramount for budget planning and making an informed decision. Houseofhealth.org.uk Reviews

The website highlights a few key figures, but a complete picture often requires delving into different tiers, potential add-ons, and contractual terms.

Initial Offer and Hardware Costs

The most prominent pricing on the Xepos.co.uk homepage is the “Complete EPOS £99” offer.

£99 Deposit: This is advertised as a deposit for a complete EPOS system. The wording indicates it’s not the full purchase price but an initial payment.
£35 per month over 12 months: This monthly fee is associated with the £99 system and suggests a 12-month contractual agreement for the software and potentially the hardware lease.
What’s Included for £99 offer: The website states this includes “all hardware and software and 1 year free support.” This implies a comprehensive package, which is a significant value proposition if truly all-inclusive for the initial year.
- Hardware: Likely includes the till system touchscreen, receipt printer, and cash drawer.
- Software: Access to the core EPOS software features.
- Support: 1 year of support seems to be included.

Software-Only Pricing

For businesses that might already have compatible hardware or are looking specifically for software, Xepos also mentions:

Retail Software from just £20 per month: This indicates a starting point for their retail-specific software package.
Hospitality Software from just £20 per month: Similarly, a starting price for their hospitality software.
Takeaway Software from just £20 per month: The same starting point for takeaway-focused software.

It’s important to note that “from just £20 per month” implies that higher tiers or additional features will likely cost more. The exact feature set included in the base £20 package versus higher-priced plans would need clarification, as complex businesses often require advanced functionalities like detailed analytics, specific integrations, or multi-location support.

XEPAY Payment Processing Fees

Xepos promotes its integrated payment solution, XEPAY, with specific claims: Konosbog.com Reviews

“Save up to 40% on your card payments instantly”: This is a bold claim, suggesting competitive interchange-plus pricing or aggressive rate negotiation.
£500 Guarantee: “If we can’t we will give you £500” if they can’t save you money on your current bill. This demonstrates confidence in their pricing.
“No PCI-Compliance fees”
“Minimum monthly charges”
“No setup fees”
“No hidden fees”
“No joining or exit fees”

While these “no fees” claims are attractive, the specific transaction rates e.g., percentage + fixed fee per transaction for different card types are not readily available on the main pages.

This would be a crucial detail for businesses with high transaction volumes.

Potential Additional Costs Common in the Industry

While Xepos emphasizes transparency, common industry practices suggest potential additional costs that might not be highlighted in introductory pricing:

Additional Hardware: If a business needs multiple tills, extra handheld devices e.g., waiter apps, barcode scanners, or other peripherals beyond the initial “complete system,” these would likely be additional purchases.
Advanced Software Modules/Add-ons: Certain specialized features, advanced reporting tools, or integrations with third-party software e.g., accounting, CRM might be premium add-ons or require a higher-tier subscription.
Installation & Training: While “45 minutes to get completely set up” is mentioned if the menu is provided, the cost of initial on-site installation or extensive personalized training might vary.
Ongoing Support After Year 1: The £99 deal includes “1 year free support.” This implies that support after the first year might incur an additional charge, or it might be rolled into the ongoing monthly software fee at a standard level, with premium support as an add-on.
Consumables: Receipt paper, printer ribbons, etc., are ongoing operational costs.

How to Get a Clear Pricing Picture

To get a precise understanding of Xepos.co.uk’s pricing for your specific business needs, the best approach is to:

Request a Free Quote: Xepos explicitly offers this option, which allows you to detail your business type, size, and specific requirements.
Schedule a Call/Demo: Engage with their sales team to discuss your needs and get a tailored proposal. This is where you can ask detailed questions about all potential costs, contract lengths, and included features.
Read Terms and Conditions: Always review the full Terms and Conditions document for any binding agreements or hidden clauses.

In summary, Xepos.co.uk’s pricing starts very competitively with the £99 offer and £20/month software, but a comprehensive understanding requires direct engagement with their sales team to ensure all your business’s needs are covered within the quoted price. Lightonlight.com.au Reviews

Xepos.co.uk vs. Competitors

When evaluating Xepos.co.uk, it’s helpful to benchmark its offerings against established competitors in the EPOS market. Each system has its niche, strengths, and target audience. Comparing Xepos.co.uk against key players like Square, Clover, Vend, and TouchBistro can provide clarity on where Xepos stands out and where it might face challenges.

Xepos.co.uk vs. Square POS

Xepos Strengths:
- Bundled Hardware & Software: The £99 complete system offers a seemingly lower upfront cost for hardware and software combined, which is very attractive for new businesses.
- Industry-Specific Focus: Xepos highlights tailored features for retail, hospitality, and takeaways, which can provide deeper functionality for specialized operations.
- Free Online Ordering System: A significant perk for food businesses looking to quickly establish an online presence without extra cost.
Square Strengths:
- Ease of Use & Accessibility: Square is renowned for its plug-and-play simplicity, making it very user-friendly for businesses of all types, including those with minimal tech expertise.
- Transparent Transaction Fees: Square’s clear per-transaction pricing is easy to understand, even if it adds up for high volumes.
- Broader Ecosystem: Square offers a vast suite of integrated tools beyond just POS, including marketing, payroll, and invoicing, providing a more comprehensive business management platform for some.
Verdict: Xepos might appeal more to businesses looking for a more traditional, bundled EPOS experience with hardware and software from a single provider, especially those in hospitality or takeaways valuing the free online ordering. Square is often preferred by smaller, nimble businesses, mobile vendors, or those who prioritize simplicity and an expansive integrated service ecosystem.

Xepos.co.uk vs. Clover POS

*   Potentially Lower Entry Cost: The £99 deposit might offer a lower initial investment compared to Clover's typically higher hardware costs.
*   Direct Support: Being a UK-based provider, Xepos might offer more localized and direct support compared to some international giants for UK businesses.

Clover Strengths:
- Modern Hardware & Design: Clover’s hardware is often considered more aesthetically pleasing and robust, fitting well into modern retail and restaurant environments.
- Extensive App Market: Clover’s marketplace allows for immense customization and integration with a wide array of third-party apps, offering unparalleled flexibility to expand functionality.
- Scalability for Larger Operations: Clover often handles multi-location businesses and more complex operations with greater ease through its app integrations.
Verdict: Xepos could be a strong contender for businesses seeking a cost-effective, straightforward bundled solution. Clover is often chosen by businesses willing to invest more for premium hardware, extensive customization through apps, and strong scalability for growing operations.

Xepos.co.uk vs. Vend

*   Hospitality/Takeaway Focus: Xepos actively markets to these sectors with specific features, which Vend, being primarily retail-focused, does not emphasize as much.
*   Bundled Hardware Offer: The £99 deal for hardware and software is a clear advantage over Vend, which primarily offers software and requires businesses to source their own compatible hardware.

Vend Strengths:
- Robust Retail Inventory Management: Vend is a powerhouse for inventory control, multi-store operations, and detailed product management, making it ideal for pure retail businesses with complex stock needs.
- Cloud-Native & Integrations: Strong cloud capabilities and extensive integrations with leading accounting software Xero, QuickBooks and e-commerce platforms Shopify are key advantages.
- Global Presence: A well-established global brand with a large user base and extensive documentation.
Verdict: For dedicated retail businesses with complex inventory needs or multiple locations, Vend often provides a more specialized and powerful solution. Xepos might be a better fit for retail businesses seeking an all-in-one package, especially if they also have a strong hospitality or takeaway component.

Xepos.co.uk vs. TouchBistro

*   Broader Business Types: While Xepos has strong hospitality features, it also caters equally to retail and general businesses, offering more versatility if a business has diverse needs.
*   Potentially Lower Hardware Entry: The £99 deal could offer a lower entry point compared to setting up an iPad-based system for TouchBistro which requires iPad purchases.

TouchBistro Strengths:
- Deep Restaurant Specialization: TouchBistro is built from the ground up for restaurants, offering unparalleled depth in features like table management, kitchen display systems, and detailed restaurant reporting.
- Intuitive iPad Interface: The iPad-based system is generally very easy for restaurant staff to learn and use.
- Offline Capability: Reliable offline mode ensures continuous service in a busy restaurant environment.
Verdict: For restaurants, cafes, and bars, TouchBistro’s specialized feature set often makes it the superior choice. Xepos.co.uk offers a strong, general hospitality EPOS, which could be a good fit for smaller or less complex food service establishments that also want a provider capable of serving other business types.

In conclusion, Xepos.co.uk positions itself as a strong, value-driven, all-in-one EPOS solution, particularly appealing to UK-based retail, hospitality, and takeaway businesses seeking a comprehensive package with competitive pricing and a direct approach to online ordering and payments.

Its main competitors offer varying degrees of specialization, integration capabilities, and pricing models, so the “best” choice ultimately depends on the specific needs, scale, and budget of each individual business.

Frequently Asked Questions

What is Xepos.co.uk?

Based on looking at the website, Xepos.co.uk is a UK-based provider of Electronic Point of Sale EPOS systems, offering integrated hardware, software, and payment solutions for various business types, including retail, hospitality, and takeaways.

What types of businesses does Xepos.co.uk cater to?

Xepos.co.uk explicitly caters to a wide range of businesses, including retail stores apparel, general store, computer stores, hospitality cafes, restaurants, hotels, pubs, nightclubs, and takeaways Chinese, Indian, pizza, kebab shops, among others. Tiendainicia.com Reviews

Is Xepos.co.uk an all-in-one EPOS solution?

Yes, the website advertises Xepos as a complete, all-in-one EPOS system that includes both hardware like tills and card machines and software, aiming to provide a comprehensive solution for business operations.

How much does a complete EPOS system from Xepos.co.uk cost?

According to their current offer, a complete EPOS system from Xepos.co.uk can be acquired with a £99 deposit, followed by £35 per month over 12 months, which includes hardware, software, and one year of free support.

What are the monthly software costs for Xepos.co.uk?

Xepos.co.uk states that their retail, hospitality, and takeaway software packages start from “just £20 per month.” The exact features included in this base price would likely vary.

Does Xepos.co.uk offer a free trial?

Yes, the website prominently features a call to action to “Try XEPOS for free!” for their software solutions.

How can I cancel my Xepos.co.uk free trial?

To cancel a free trial, you should typically access your account settings on the Xepos platform or contact their customer support team via phone or email e.g., before the trial period expires to avoid being charged. Employmenthero.com Reviews

How do I cancel a paid subscription with Xepos.co.uk?

Cancelling a paid subscription usually involves reviewing your contract for notice periods and termination clauses, then contacting Xepos.co.uk’s support or sales team in writing via email or formal letter to initiate the cancellation process.

Does Xepos.co.uk provide hardware with its systems?

Yes, Xepos.co.uk offers complete systems that include necessary hardware components like touchscreen tills, receipt printers, and cash drawers.

What is XEPAY and what are its benefits?

XEPAY is Xepos.co.uk’s integrated card payment processing solution.

Benefits highlighted include potential savings of up to 40% on card payments, instant settlement, no PCI-compliance fees, no setup, hidden, joining, or exit fees, and minimum monthly charges.

Can Xepos.co.uk help with online food ordering?

Yes, Xepos.co.uk offers a free online ordering system and website for takeaways, cafes, and restaurants, allowing them to take food orders online directly. Transfergo.com Reviews

What kind of reports and analytics does Xepos.co.uk offer?

Xepos.co.uk claims to provide detailed reports and analytics, including sales performance, product analysis to identify best-sellers, and stock management insights.

Does Xepos.co.uk support inventory management?

Yes, the system is advertised with features for detailed inventory management, including low stock notifications, barcode generation, and tools to reduce wastage.

Is Xepos.co.uk suitable for multi-location businesses?

The website indicates that their systems, particularly for juice bars, can support multi-location businesses, allowing operation of all outlets from a single head office.

This suggests scalability for other business types too.

How long does it take to set up an Xepos.co.uk system?

Xepos.co.uk states that if a menu is provided prior to installation, setting up the system can take as little as 45 minutes, though programming a menu into the system may take up to 48 hours. Whiteroad.io Reviews

Does Xepos.co.uk offer customer loyalty program features?

Yes, the system can capture customer names and contact details, enabling the implementation of customer loyalty programs and direct promotional SMS or emails.

Can Xepos.co.uk systems work offline?

The website mentions that the “Just Billing juice EPOS performs even without internet,” suggesting that at least some EPOS functionalities can operate offline and generate invoices.

What types of support does Xepos.co.uk offer?

Xepos.co.uk provides support via phone +44 121 387 0007, email , and a support center, with 1 year of free support included in some packages.

What is the difference between POS and EPOS according to Xepos.co.uk?

Xepos.co.uk defines POS Point of Sale as a basic exchange of goods and services, while EPOS Electronic Point of Sale systems operate online, securely storing data in the cloud for remote access, and offering more advanced management features beyond just serving customers.

What are the main advantages of using an EPOS system like Xepos.co.uk?

According to Xepos.co.uk, advantages include accepting multiple payment methods, improving customer experience, aiding inventory management and stock control, providing detailed sales reports, allowing for accurate cash management, digital receipts, and integration opportunities. 0uj5kb-1d.myshopify.com Reviews

Xepos.co.uk Reviews