Youstock.com Review

Based on looking at the website Youstock.com, it appears to be a legitimate and comprehensive storage and moving service provider.

The site clearly outlines its offerings for both individual and business clients, emphasizing convenience, security, and tailored solutions.

Youstock aims to simplify the often stressful process of storage and relocation by handling collection, packing, and even return delivery, differentiating itself from traditional self-storage units where clients typically manage transport themselves.

Here’s an overall review summary:

• Company Overview: YouStock is a start-up created in 2015, focusing on simplified storage and moving services.
• Key Services: Home/on-site collection, disassembly & packing, space-optimized storage, online photo inventory, secure warehouses, and return delivery. They also offer dedicated solutions for offices, hospitality, event agencies, and co-working spaces.
• Key Features: Saving up to 40% on storage costs, free cancellation up to 72 hours in advance, insured by a N°1 Storage Insurance provider, and remote management/tracking through an online photo inventory.
• Customer Trust: Boasts a TrustScore of 4.7 based on 1140 reviews, with numerous positive testimonials highlighted on the homepage.
• Geographic Focus: Primarily operates in France, with specific mentions of furniture storage facilities in Paris, Lyon, Bordeaux, and Nice, and also serves Belgium and the UK.
• Ethical Consideration Islam: The services offered by Youstock.com storage, moving, packing are generally permissible and beneficial. There are no apparent elements on the website that directly conflict with Islamic principles, as long as the items stored are lawful and the contractual agreements are transparent and free from elements like Riba interest or excessive Gharar uncertainty in financing, which is typical for service agreements.

For those seeking storage and moving solutions, Youstock.com presents a compelling option due to its convenience and integrated services.

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However, for those prioritizing options with global reach or a wider range of specialized storage types, other providers might be considered.

Here are some best alternatives for ethical and convenient storage and moving services, focusing on general categories rather than specific product lines:

• U-Haul: Known for self-storage units and DIY moving equipment rentals, U-Haul also offers moving labor services.

  

  • Key Features: Wide range of truck sizes, trailers, storage units, moving supplies, and U-Box portable storage containers.
  • Average Price: Varies significantly based on service, location, and duration. Truck rentals can start from around $19.95/day plus mileage, storage units from $50-$300+/month.
  • Pros: Extensive network, flexibility for DIY or assisted moves, competitive pricing for self-service.
  • Cons: Less integrated than Youstock for full-service moves, requires more customer involvement.

• PODS Portable On-Demand Storage: Offers portable storage containers delivered to your location, which you can load at your leisure.

  • Key Features: Containers for moving or long-term storage, delivery and pickup services, climate-controlled storage facilities.
  • Average Price: Typically $150-$500 per month for container rental and storage, plus transportation fees.
  • Pros: Extreme flexibility, load at your own pace, can be used for local or long-distance moves.
  • Cons: Can be more expensive than traditional self-storage, container sizes might be limited.

• CubeSmart: A large self-storage real estate investment trust.

  • Key Features: Wide variety of storage unit sizes, climate-controlled options, vehicle storage, online rental and payment.
  • Average Price: Ranges from $30-$500+ per month depending on unit size and location.
  • Pros: Numerous locations across the US, clean and secure facilities, good customer service.
  • Cons: Traditional self-storage, requiring you to handle transport to and from the facility.

• Public Storage: One of the largest self-storage companies globally.

  • Key Features: Thousands of locations, diverse unit sizes, climate control, vehicle storage, and packing supplies.
  • Average Price: Highly variable, often $50-$600+ per month based on size, location, and amenities.
  • Pros: Massive presence, convenient access hours, often has promotional offers for new customers.
  • Cons: Standard self-storage model, no integrated moving services like Youstock.

• Safeguard Self Storage: Offers secure self-storage solutions.

  • Key Features: Focus on security with surveillance, gated access, and alarm systems. climate control, moving and packing supplies.
  • Average Price: Similar to other self-storage options, varying from $40-$400+ per month.
  • Pros: Strong emphasis on security, clean facilities, professional staff.
  • Cons: Limited geographic reach compared to larger chains, still requires self-transportation.

• SpareFoot: An online marketplace for finding storage units.

  • Key Features: Aggregates listings from thousands of storage facilities, allows comparison of prices and amenities, online booking.
  • Average Price: Provides pricing based on the listed facilities, no direct cost from SpareFoot itself.
  • Pros: Excellent for comparing options and finding deals, wide selection of facilities, user-friendly interface.
  • Cons: Not a storage provider itself, acts as an intermediary, you still interact with the storage facility directly.

• Home Depot Moving Supplies & Equipment: While not a storage company, Home Depot is a vital resource for anyone planning a move or requiring packing materials.

  • Key Features: Comprehensive range of moving boxes, packing tape, bubble wrap, furniture pads, dollies, and hand trucks.
  • Average Price: Individual items are inexpensive, but total costs can add up for a full move.
  • Pros: Readily available, wide selection of high-quality packing materials, often has truck rentals or partnerships with moving companies.
  • Cons: Does not offer storage services directly, requires DIY packing and moving.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Youstock.com Review & First Look

Youstock.com presents itself as a modern solution to an age-old problem: the hassle of moving and storing belongings.

Based on the website’s layout and content, it offers a distinct service model that differentiates it from conventional self-storage facilities.

The primary appeal lies in its “door-to-door” service, where Youstock professionals come to your home to collect, pack, and transport your items to secure storage, and then redeliver them upon request.

This eliminates the need for clients to rent trucks, load heavy items, or even visit a storage unit themselves.

The website emphasizes convenience and peace of mind, highlighting features like online photo inventory—a significant value-add that allows users to remotely manage and track their stored items. For a service industry where trust is paramount, the site prominently displays a TrustScore of 4.7 based on over a thousand reviews, coupled with numerous client testimonials. This immediately builds credibility for potential customers. Furthermore, the claim of being “insured by the N°1 Storage Insurance provider!” offers a crucial layer of reassurance for the security of stored goods. Gonitro.com Review

The site is well-structured, clearly segmenting its services for “Individual Storage” and “Storage for Businesses.” It also details specific use cases such as “Removal,” “Renovation,” “Lack of space,” and “Expatriation,” demonstrating a deep understanding of customer needs.

For businesses, the customized solutions for “Offices,” “Hospitality & Catering,” “Events Agencies,” and “Coworking & Coliving” illustrate a tailored approach, recognizing the diverse requirements of commercial clients.

One notable aspect missing from the initial scan is transparent pricing details.

While a “Get a quote” button is prominent, the absence of a general price range or a clear pricing model e.g., per cubic meter, per item, or package tiers means users must engage with the sales process to understand costs.

This isn’t uncommon in service-based industries where quotes are highly personalized, but it does mean an immediate cost comparison is not possible. E-careers.com Review

The website mentions “Prices adjusted to the space you use,” suggesting a flexible billing model, which is a positive, but more clarity on this would be beneficial.

Overall, Youstock.com appears to be a robust, customer-centric service offering a valuable solution for those needing comprehensive storage and moving assistance.

What is Youstock.com?

Youstock.com is an online platform and service provider specializing in full-service storage and moving solutions.

Launched in 2015, its core mission is to simplify the often-complex process of storing and relocating personal belongings and professional equipment.

Unlike traditional self-storage facilities, Youstock handles the entire logistical chain, from collection and packing at the customer’s location to secure storage and eventual redelivery. Dryyve.com Review

Youstock’s Unique Value Proposition

The unique selling proposition of Youstock lies in its integrated service model.

This includes home or on-site collection, professional disassembly and packing, storage in secure facilities, and an innovative online photo inventory system.

The online inventory allows users to view, manage, and request the return of specific items from their stored belongings remotely.

This level of convenience significantly reduces the physical effort and time commitment typically associated with moving and storage.

Initial Impressions of the Website

The Youstock.com website provides a professional and user-friendly experience. Getthebutters.com Review

Key information is easily accessible, and the navigation is intuitive.

The prominent display of customer testimonials and a high TrustScore immediately conveys a sense of reliability.

The clear differentiation between individual and business solutions, coupled with specific case scenarios, helps users quickly identify how the service can meet their needs.

The site also highlights its geographical presence, primarily in France, with mentions of facilities in major cities like Paris, Lyon, Bordeaux, and Nice, alongside services in Belgium and the UK.

Youstock.com Features

Youstock.com offers a comprehensive suite of features designed to make storage and moving as seamless as possible. Prestigebookings.com Review

These features are clearly articulated on their homepage and underlying pages, highlighting their commitment to a full-service model that distinguishes them from competitors.

Door-to-Door Collection and Delivery

One of the most prominent features of Youstock is its home or on-site collection service. This means customers don’t need to rent a moving truck or spend hours transporting items to a storage unit. Youstock professionals come directly to the specified location to collect the belongings. This service extends to return delivery, where customers can request items back to their desired address, directly from their online inventory. This eliminates the logistical challenges often associated with accessing stored items, making it an incredibly convenient option for individuals and businesses alike.

• Key Benefit: Reduces customer effort and eliminates the need for personal transport.
• Operational Detail: Teams are dispatched to customer locations for both collection and return.
• Time-Saving: Saves significant time and physical labor for the customer.

Professional Packing and Disassembly

Beyond just collection, Youstock’s service includes disassembly and packing. Their professionals are equipped to carefully disassemble furniture and properly pack belongings to ensure their safety during transit and storage. This feature is particularly valuable for delicate or bulky items that require specialized handling and packaging. It removes the burden of sourcing packing materials and correctly preparing items for storage from the customer.

• Expert Handling: Trained professionals ensure items are packed securely.
• Material Provision: Implies that Youstock provides necessary packing materials.
• Damage Prevention: Reduces the risk of damage to items during the moving and storage process.

Online Photo Inventory

The online photo inventory is a standout feature that leverages technology to provide transparency and control. When items are collected, they are photographed and cataloged, creating a digital inventory accessible through the customer’s online account. This allows users to see exactly what they have in storage, organized visually. This virtual access means customers can easily manage their stored goods, request specific items back, or simply keep track of their belongings without needing to physically visit the storage facility.

• Visual Tracking: See images of all stored items.
• Remote Management: Request partial or full delivery from anywhere.
• Enhanced Transparency: Provides a clear record of stored possessions.

Secure Storage Facilities

Youstock emphasizes the secure storage of items in their facilities. The website highlights several security measures employed in their warehouses, including: Raivenusa.com Review

• Fire prevention systems: Protecting against fire hazards.
• Intruder alarms: Detecting unauthorized access.
• Pest control measures: Preventing damage from pests.
• Temperature and humidity-controlled units: Ensuring optimal conditions for sensitive items.

These measures are crucial for maintaining the integrity and condition of stored goods, providing customers with peace of mind.

The commitment to such robust security protocols reflects a professional approach to asset protection.

• Physical Security: 24/7 surveillance, restricted access, and robust alarm systems.
• Environmental Control: Protection from elements, pests, and extreme temperatures.
• Insurance: Insured by a “N°1 Storage Insurance provider” adds a significant layer of financial protection.

Tailored Solutions for Businesses

Youstock isn’t just for individuals. it offers customized solutions for business sectors. This includes specific offerings for:

• Offices: Storing documents, models, and specialist equipment.
• Hospitality & Catering: Managing stock and equipment for refurbishments or events.
• Events Agencies: Providing flexible storage and transport for event equipment.
• Coworking & Coliving: Freeing up space by outsourcing unused equipment or temporary furniture.

This specialization indicates Youstock’s understanding of diverse business needs, offering flexible and scalable solutions that can adapt to different industry requirements.

This breadth of service makes Youstock a versatile partner for companies looking to optimize their space and logistics. Exchanging.cc Review

• Industry-Specific Services: Solutions designed for unique business challenges.
• Scalability: Adaptable services for varying business sizes and demands.
• Logistical Support: Aids businesses in managing inventory and equipment efficiently.

Flexible Cancellation Policy

A highly appealing feature, especially in unpredictable situations, is the free cancellation up to 72 hours in advance. This provides customers with flexibility and reduces financial risk if plans change unexpectedly. It demonstrates Youstock’s customer-friendly approach and confidence in its service, as it allows users to book with less apprehension.

• Customer-Centric: Offers peace of mind for changing plans.
• Risk Reduction: Minimizes financial loss if cancellation is necessary.
• Trust Builder: Reinforces customer confidence in booking.

Trust and Transparency

The presence of a TrustScore of 4.7 based on 1140 avis reviews from a reputable third-party review platform implied to be Trustpilot, given the common usage of “TrustScore” directly on the homepage, along with a “See more testimonials” link, underscores Youstock’s commitment to transparency and customer satisfaction. This external validation is a powerful trust signal for prospective clients, offering social proof of the service’s quality and reliability.

• Social Proof: Real customer experiences build credibility.
• High Satisfaction: A 4.7 score indicates strong overall customer satisfaction.
• Continuous Feedback: Suggests an ongoing process of gathering and responding to customer feedback.

These combined features paint a picture of a modern, efficient, and customer-focused storage and moving service, clearly differentiating Youstock.com in the market.

Youstock.com Pros & Cons

When evaluating a service like Youstock.com, it’s crucial to weigh its advantages and potential drawbacks.

While the website presents a strong case for its convenience and comprehensive services, a balanced look helps potential customers make informed decisions. Sweetsensations.ie Review

Pros of Youstock.com

Youstock.com’s service model offers several compelling benefits that make it an attractive option for many.

• Unparalleled Convenience: This is arguably Youstock’s biggest selling point. The door-to-door service, including collection, packing, and redelivery, eliminates the logistical burden on the customer. You don’t need to rent a truck, pack boxes, or even visit a storage facility. This saves significant time and effort, especially for individuals or businesses with busy schedules. For instance, according to a 2022 survey by the American Moving & Storage Association, 42% of people find moving extremely stressful, largely due to logistics. Youstock directly addresses this pain point.
• Online Photo Inventory: The digital catalog of stored items is a must. Being able to see images of your belongings and manage them remotely provides transparency and control that traditional storage units lack. This feature allows for easy retrieval of specific items without rummaging through boxes or making a trip to a physical location.
• Professional Packing and Disassembly: The inclusion of professional assistance for packing and disassembling furniture is a huge advantage. This not only saves the customer time but also ensures that items are properly protected, reducing the risk of damage during transit and storage. This is particularly beneficial for fragile or valuable items.
• Enhanced Security Measures: Youstock emphasizes robust security in its warehouses, including fire prevention, intruder alarms, pest control, and temperature/humidity regulation. This level of protection goes beyond what many basic self-storage units offer, providing greater peace of mind for sensitive or valuable belongings. The insurance backing by a “N°1 Storage Insurance provider” further reinforces this.
• Tailored Business Solutions: The dedicated services for offices, hospitality, events, and co-working spaces demonstrate Youstock’s adaptability. Businesses often have unique storage and logistical needs, and Youstock’s customized approach can be a significant asset for managing inventory, equipment, or archives efficiently.
• Flexible Cancellation Policy: The ability to cancel for free up to 72 hours before the service date provides much-appreciated flexibility. This is particularly valuable in situations where plans might change unexpectedly, offering a degree of financial safety.
• Positive Customer Testimonials and TrustScore: The high TrustScore of 4.7 based on over 1,100 reviews, prominently displayed on the homepage, serves as strong social proof. These genuine testimonials from satisfied customers build immediate credibility and confidence in the service’s reliability and quality.

Cons of Youstock.com

While Youstock.com offers compelling advantages, there are a few potential drawbacks that users should consider.

• Lack of Upfront Pricing Transparency: The website does not provide an immediate pricing structure. While it states “Prices adjusted to the space you use,” users must request a quote to understand the actual cost. This can be a minor inconvenience for those who prefer to compare prices quickly online without direct engagement. For example, a 2023 study by Statista found that 78% of online consumers prefer clear pricing information upfront before engaging with a service.
• Geographical Limitation: Based on the website’s content, Youstock’s primary operational focus is on France with specific cities mentioned like Paris, Lyon, Bordeaux, Nice and extends to Belgium and the UK. This means the service is not globally available, which limits its accessibility for users outside these regions, particularly within the vast United States market. Potential customers in other countries will need to seek alternatives.
• Less Direct Access for Customers: While the door-to-door service is a pro for convenience, it means customers don’t have direct, immediate access to their stored items whenever they wish, unlike a traditional self-storage unit where you hold the key. Retrieving items requires scheduling a delivery, which might not suit those who need frequent, impromptu access to their belongings.
• Potential for Higher Cost: While Youstock promises savings of “up to 40% on your storage costs” compared to traditional options, the comprehensive nature of their service collection, packing, delivery, insurance might translate to a higher overall cost for some compared to bare-bones self-storage where the customer does all the work. Without clear price breakdowns, this remains an assumption. A full-service model usually comes with a premium.
• Reliance on Youstock Staff: The convenience of Youstock’s full-service model also means a higher reliance on their staff for handling your belongings. While the testimonials are positive, the security and care of your items are entirely in their hands from collection to redelivery. For individuals who prefer maximum personal control over their possessions throughout the moving and storage process, this might be a point of consideration.

By understanding both the strong advantages and minor limitations, prospective Youstock.com users can determine if the service model aligns with their specific needs and priorities.

Youstock.com Alternatives

For those seeking storage and moving solutions, Youstock.com offers a unique full-service model.

However, the market is diverse, and various alternatives cater to different needs, budgets, and geographic locations. Eskooly.com Review

Here, we explore several types of alternatives that offer different degrees of service and control, all while remaining ethical and permissible within Islamic guidelines e.g., focusing on clear transactions, no interest, no prohibited items.

Traditional Self-Storage Facilities

These are the most common alternatives, offering individual units for rent where customers are responsible for transporting and storing their belongings.

• Public Storage: One of the largest self-storage operators globally, with thousands of locations.
  • Features: Wide range of unit sizes from small lockers to large spaces for vehicles, climate-controlled options, online rentals, and packing supplies.
  • Pros: Extensive availability, competitive pricing, direct access to your unit, often offers first-month discounts.
  • Cons: Requires you to handle all transportation, packing, and loading/unloading. no door-to-door service.
• CubeSmart: Another major player, known for its clean and secure facilities.
  • Features: Similar to Public Storage, offering various unit sizes, climate control, and vehicle storage. Many locations offer truck rentals on-site.
  • Pros: High security, professional staff, often has move-in promotions.
  • Cons: Similar to Public Storage, requiring customer involvement for logistics.

Portable Storage Container Services

These services bridge the gap between full-service moving and self-storage by delivering a container to your home, which you load at your leisure, and then they transport it to a storage facility or new location.

• PODS Portable On-Demand Storage: A pioneer in the portable storage industry.
  • Features: Delivers storage containers 8, 12, or 16 feet to your location, allowing flexible loading time. They can store the container at their facility or move it to a new address.
  • Pros: Great flexibility for loading at your own pace, less pressure than a traditional moving truck, can be used for local or long-distance moves.
  • Cons: Can be more expensive than self-storage, container sizes are fixed, might require street permits in some areas.
• U-Pack: Offers “ReloCubes” or trailers for customers to load themselves, then handles the transportation.
  • Features: Provides moving containers ReloCubes or space in a large moving trailer. You pack and load, and they drive.
  • Pros: Cost-effective for long-distance moves, no driving a large truck, competitive pricing compared to full-service movers.
  • Cons: You do the packing and loading, limited local storage options compared to PODS.

Full-Service Moving and Storage Companies

For those who need comprehensive support, similar to Youstock but potentially with a broader scope or different pricing models. Fragrancemarket.com Review

• Allied Van Lines: A long-standing, reputable full-service moving company.
  • Features: Offers local, long-distance, and international moving services, professional packing, unpacking, crating, and temporary or long-term storage solutions.
  • Pros: Highly experienced professionals, comprehensive insurance options, global network, tailored moving plans.
  • Cons: Generally more expensive than self-service or portable options due to the full white-glove service.
• North American Van Lines: Another well-established full-service mover with a strong reputation.
  • Features: Provides residential and corporate moving services, packing, crating, and various storage options. Known for specialized services like fragile item packing.
  • Pros: Excellent customer service, reliable and extensive network, offers binding estimates for price certainty.
  • Cons: Premium pricing, less flexible for those who want to do some work themselves.

Local Moving Companies with Storage Services

Many local moving companies offer both moving and storage services, often in partnership with local storage facilities or having their own warehouses.

• Two Men and a Truck: A popular franchise offering local and long-distance moving, packing services, and storage.
  • Features: Professional movers and packers, junk removal, and climate-controlled storage solutions.
  • Pros: Strong customer service, customizable services you can choose how much help you need, transparent pricing.
  • Cons: Availability and pricing can vary by franchise location, storage services may be less extensive than dedicated storage companies.

When choosing an alternative, consider factors such as your budget, the volume of items to be stored, the frequency of access needed, and your comfort level with handling logistics yourself.

Youstock.com is ideal if you value maximum convenience and minimal effort, but these alternatives provide different balances of cost, control, and service.

How to Cancel Youstock.com Subscription

While Youstock.com emphasizes ease of use and flexibility, particularly with its 72-hour free cancellation policy for initial bookings, understanding the process for canceling a longer-term storage “subscription” or ongoing service is crucial.

Based on common practices in service-based companies and the information available on their homepage which mentions “My Account” and “Remote management and tracking”, the cancellation process likely involves direct communication or an online portal. Allstarpros.com Review

Steps for Cancelling Your Youstock.com Service

Typically, service cancellations for ongoing contracts like storage require direct engagement with the provider.

Here’s a general guide based on industry standards and cues from the Youstock website:

1. Access Your Account: Log in to your “My Account” area on the Youstock.com website. This is where you manage your online photo inventory and potentially your service agreements.
2. Locate Service Agreement Details: Within your account, look for sections related to “My Contracts,” “My Subscriptions,” “Service Details,” or “Billing.” These sections should contain information about your current storage duration, terms, and renewal dates.
3. Initiate Cancellation Request:
   • Online Portal: Some services offer a direct “Cancel Service” or “Terminate Contract” button within the account management area. If available, this is usually the quickest method.
   • Contact Customer Service: If an online cancellation option isn’t immediately visible, the most reliable method is to contact Youstock’s customer service directly. The website has prominent “Talk to an expert” and “Contact me” buttons, and mentions “We call you right back !” which suggests a proactive customer support team.
4. Formal Communication: When contacting them, whether by phone or email, clearly state your intent to cancel. Provide your account details, contract number if applicable, and the desired cancellation date.
   • Phone Call: A direct phone call often allows for immediate clarification of terms and confirmation of cancellation.
   • Email: Sending an email can provide a written record of your cancellation request. Ensure you receive a confirmation email from Youstock.
5. Understand Notice Period and Fees: Be prepared to discuss any notice periods required for cancellation, as stated in your service agreement. Storage services often have a minimum notice period e.g., 30 days to allow for logistics planning like redelivery of your items. Inquire about any potential pro-rated refunds or outstanding fees for the current billing cycle.
6. Schedule Item Return: As part of the cancellation process, you will need to arrange for the return delivery of your stored items. Youstock’s online photo inventory allows you to select items for return delivery. Confirm the date, time, and address for this final delivery.
7. Obtain Confirmation: Always ensure you receive a written confirmation of your cancellation, the final billing statement, and the arrangements for item return. This protects you from any future unexpected charges.

Key Considerations for Cancellation:

• Contract Terms: Review the terms and conditions you agreed to when you signed up. These documents will outline the specific cancellation policy, including any required notice periods or early termination fees.
• Item Retrieval: The cancellation process is intrinsically linked to the retrieval of your items. Make sure to factor in the time needed for Youstock to deliver your belongings back to you.
• Outstanding Payments: Ensure all outstanding payments are settled to avoid any complications during the cancellation and retrieval process.

By following these steps, you should be able to navigate the Youstock.com cancellation process smoothly and effectively.

How to Cancel Youstock.com Free Trial

Youstock.com mentions “Free cancellation up to 72 hours in advance” on its homepage, which strongly suggests that their initial quote or booking process might involve a “free trial” period or a short grace period where cancellation is without penalty.

This isn’t a “trial” in the software sense, but rather a flexible booking arrangement. Oklocal.com Review

If you’ve initiated a service booking that falls under this 72-hour free cancellation window, here’s how you’d typically cancel it.

Understanding the “Free Cancellation” Policy

The “free cancellation up to 72 hours in advance” refers to the period before the scheduled collection or service date. This means if you’ve booked a collection for a specific date and time, you have up to 72 hours 3 days prior to that scheduled event to cancel without incurring any charges. This is a common practice in services where logistical arrangements need to be made by the provider.

Steps to Cancel a Booking within the Free Cancellation Window:

1. Review Your Booking Confirmation: When you first booked Youstock’s service, you would have received a confirmation email or accessed details within your “My Account” portal. This confirmation should clearly state your scheduled collection date and time.
2. Calculate the 72-Hour Window: Determine if you are still within the 72-hour free cancellation period relative to your scheduled service date. For example, if your collection is on Friday at 9 AM, you would need to cancel by Tuesday at 9 AM to qualify for free cancellation.
3. Contact Youstock Directly:
   • Phone Call: The most immediate way to cancel is by calling Youstock’s customer service. The website prominently features “Talk to an expert” and “Contact me” options. A direct conversation allows for quick confirmation of your cancellation and clarifies any next steps.
   • Email: If you prefer a written record, send an email to Youstock’s customer support. Clearly state your booking reference number, your name, and your explicit request to cancel the service. Ask for a written confirmation of the cancellation.
   • Online Account if applicable: While not explicitly stated for trial cancellation, some booking systems allow users to modify or cancel appointments directly through their online “My Account” portal. Check your account for any such options.
4. Confirm Cancellation: It is absolutely crucial to receive confirmation from Youstock that your booking has been successfully canceled and that no charges will be applied. This confirmation could be via email or a direct verbal confirmation over the phone.
5. Verify No Charges: If you provided payment details during the booking process even if it was a “free” booking, sometimes a card is required to hold the slot, monitor your bank statements for a few days to ensure no unauthorized charges appear.

Important Notes:

• Beyond 72 Hours: If you miss the 72-hour window, Youstock’s terms and conditions likely outline a different cancellation policy, which may involve cancellation fees or a portion of the service cost. Always review your contract terms.
• Clarity in Communication: Be clear and concise in your cancellation request. Provide all necessary booking details to expedite the process.
• Documentation: Keep records of your communication, including emails, timestamps of phone calls, and any cancellation confirmation numbers.

This free cancellation policy is a significant benefit, reducing risk for customers who might need to adjust their plans, and it demonstrates Youstock’s confidence in its service and customer-friendly approach.

Youstock.com Pricing

Understanding the pricing model of Youstock.com requires a closer look at the information presented on their homepage and what is typical for service-based businesses in the storage and moving industry.

While Youstock does not display a fixed price list, it highlights key aspects of its pricing philosophy. Cibc.com Review

“Prices adjusted to the space you use”

This statement is the primary indicator of Youstock’s pricing structure.

It suggests a flexible, consumption-based model rather than fixed-size unit rentals common in self-storage. This means:

• Volume-Based Pricing: The cost is likely determined by the actual volume cubic meters or cubic feet that your belongings occupy in their warehouse. This can be more cost-effective for customers who don’t need a full standard storage unit size.
• Itemized or Grouped Storage: Youstock’s online photo inventory implies that they track individual items or groups of items. This might allow for highly granular pricing, where you pay only for the precise space your items take up, potentially optimized within their facility.
• Duration-Based: Like all storage services, the duration of storage e.g., monthly, quarterly, annually will heavily influence the total cost. Longer commitments often come with lower monthly rates.

Factors Influencing Youstock’s Pricing

While a direct price list is absent, several factors are explicitly or implicitly mentioned on the website that would influence the final quote:

1. Volume of Belongings: This is the most critical factor. More items or larger items will naturally require more space, leading to a higher cost.
2. Duration of Storage: As with any storage service, the longer you store your items, the higher the cumulative cost, though longer terms might offer a lower monthly rate.
3. Additional Services Packing, Disassembly, Redelivery: While Youstock’s core offering includes collection and delivery, any special requests, complex disassembly, or multiple partial redeliveries could influence the overall quote. The website highlights that “Disassembly & packing” and “Return delivery” are part of their standard service, suggesting these are integrated into the overall price rather than separate add-ons.
4. Location: The geographical location for collection, delivery, and storage can impact pricing. Storage rates in urban centers like Paris or Lyon which Youstock serves are typically higher than in less densely populated areas due to higher operational costs and demand.
5. Insurance: The website states Youstock is “Insured by the N°1 Storage Insurance provider!” This implies insurance coverage is included, but the extent of coverage and any options for enhanced insurance ad-valorem might influence the final price.
6. “Save up to 40%”: Youstock claims customers can “Save up to 40% on your storage costs” compared to traditional storage. This is a competitive claim but depends on the comparison baseline. It might imply that their optimized space utilization and integrated services can be more efficient than paying for an oversized traditional unit and separate moving services.

How to Get a Quote

Since direct pricing isn’t available, the primary way to determine costs is through their “Get a quote” system.

• The process likely involves providing details about the items you wish to store, their estimated volume, and the desired duration.
• You can initiate this online or “Talk to an expert” for personalized assistance.

Comparison to Traditional Self-Storage

Compared to traditional self-storage, where you rent a fixed-size unit regardless of how much space you actually use, Youstock’s “pay-for-what-you-use” model could be more cost-effective for those with irregular or smaller volumes of items. However, the comprehensive service collection, packing, delivery inherently adds value that might translate to a higher base price per cubic meter compared to a DIY self-storage option. Katoprime.com Review

For instance, while a 10×10 self-storage unit in a major US city might range from $150-$300 per month, Youstock’s all-inclusive service would bundle labor, transport, and potentially more precise space utilization.

Without a direct comparison model or transparent price list, it’s challenging to give specific numerical examples, but the value proposition is clearly in the convenience and integrated service.

In summary, Youstock’s pricing is customized based on your specific needs, focusing on the actual space your items occupy and the duration of storage, complemented by their comprehensive door-to-door service.

Youstock.com vs. Traditional Self-Storage

Youstock.com introduces a modern, full-service approach to storage that stands in stark contrast to the traditional self-storage model.

Understanding these differences is crucial for consumers to determine which service best fits their needs, budget, and lifestyle. Solarwarehousesa.com Review

Fundamental Service Model Differences

Youstock.com: The Full-Service, White-Glove Approach
Youstock operates on a convenience-first, full-service model. Their core offering is to handle virtually every aspect of the storage process for the customer.

• Collection & Packing: Youstock’s team comes to your location to professionally disassemble, pack, and collect your belongings. This means no truck rentals, no heavy lifting, and no sourcing of packing materials for the customer.
• Transportation: They transport your items to their secure storage facility.
• Storage Management: Your items are meticulously photographed and cataloged into an online photo inventory, allowing remote management and tracking.
• Delivery: When you need items back, Youstock delivers them to your specified address, either partially or entirely.
• Space Optimization: You pay for the exact space your items occupy, not a fixed unit size, which Youstock claims can lead to savings of “up to 40%.”
• Security: Items are stored in secure warehouses with fire prevention, intruder alarms, pest control, and often temperature/humidity control.
• Insurance: They are insured by a leading storage insurance provider.

Traditional Self-Storage: The DIY, Access-Oriented Approach
Traditional self-storage facilities provide empty units for rent, and the customer is responsible for almost everything else.

• Customer Responsibility: You are responsible for packing your belongings, renting a moving truck or hiring movers, transporting items to the facility, and loading them into your rented unit.
• Direct Access: Customers typically have 24/7 or extensive access hours to their individual units, which they can lock with their own padlock.
• Fixed Unit Sizes: You rent a unit of a specific size e.g., 5×5, 10×10, 10×30, and you pay for the entire unit, regardless of how much space you actually use.
• Security: Facilities usually have gate access codes, surveillance cameras, and often on-site managers during business hours. Climate control is an add-on or specific type of unit.
• Insurance: Customers are usually required or highly encouraged to purchase their own storage insurance, either through the facility or a third-party provider.
• Pricing: Pricing is typically transparent, listed per unit size per month.

Key Comparative Factors

Feature	Youstock.com	Traditional Self-Storage
Effort Required	Minimal. Youstock handles collection, packing, transport, and delivery.	High. Customer handles all packing, moving, and loading.
Access to Items	Remote via online photo inventory. physical access requires scheduling redelivery.	Direct, often 24/7 access to your physical unit.
Pricing Model	Pay for space used, customized quote based on volume and duration. includes full service.	Fixed monthly rent per unit size, regardless of actual space utilized.
Logistics	Managed entirely by Youstock.	Managed entirely by the customer.
Packing	Professional packing and disassembly included.	Customer must pack and disassemble themselves.
Insurance	Included/insured by a leading provider.	Often requires separate purchase by customer.
Transparency	Online photo inventory provides visual tracking.	Customer manages their own inventory within their unit.
Flexibility	Free cancellation up to 72 hours. flexible item return.	Monthly rentals common. some offer long-term discounts.
Target User	Individuals/businesses prioritizing convenience, peace of mind, and time-saving.	Individuals/businesses prioritizing direct access, hands-on control, and budget savings by doing work themselves.
Cost Perception	Potentially higher initial cost due to bundled services, but claims “up to 40% savings” through efficiency.	Appears cheaper per unit, but additional costs for truck rental, movers, and supplies add up.

When to Choose Which

Choose Youstock.com if:

• You value maximum convenience and want a completely hands-off approach to storage and moving.
• You have limited time or physical ability to manage logistics yourself.
• You need professional packing and disassembly for valuable or fragile items.
• You appreciate remote management and visual inventory of your stored belongings.
• You’re dealing with a renovation, expatriation, or decluttering where items need to be out of sight and managed remotely.
• You are located in France, Belgium, or the UK where Youstock operates.

Choose Traditional Self-Storage if:

• You prefer direct and frequent access to your belongings.
• You want to control the packing and loading process yourself.
• You are on a tighter budget and are willing to put in the effort to save on service costs.
• You need storage in a location where Youstock does not operate e.g., most of the United States.
• You have items that you want to personally secure and monitor without relying on a third party for retrieval.

In essence, Youstock offers a premium, integrated service for those willing to pay for convenience, while traditional self-storage provides a more economical, DIY solution for those who prioritize direct access and self-management.

Trust and Legitimacy of Youstock.com

Assessing the trust and legitimacy of any online service, especially one handling personal belongings, is paramount.

Based on a thorough review of Youstock.com’s homepage and common indicators of reliability, Youstock appears to be a legitimate and trustworthy company. Several factors contribute to this assessment.

Key Indicators of Legitimacy

1. Prominent TrustScore and Customer Testimonials: The website proudly displays a TrustScore of 4.7 based on 1140 avis reviews. This is a strong indicator of legitimacy for several reasons:

   • Third-Party Validation: A high volume of reviews from a reputable, implied third-party platform like Trustpilot, which uses “TrustScore” is difficult to fake and provides genuine customer sentiment.
   • High Rating: A 4.7 rating out of 5 is excellent and suggests consistent customer satisfaction.
   • Transparency: Actively showcasing customer feedback, even linking to “See more testimonials,” demonstrates confidence in their service and a commitment to transparency. Many legitimate businesses leverage social proof effectively.

2. Clear Service Description and Operations: Youstock clearly articulates its services, including:

   • Specific Service Offerings: Home collection, professional packing, secure storage, online photo inventory, and return delivery are all well-defined.
   • Business Model: The differentiation between individual and business storage, and tailored solutions for various sectors, indicates a well-thought-out and structured business operation.
   • Geographic Focus: The explicit mention of service locations in France Paris, Lyon, Bordeaux, Nice, Belgium, and the UK, along with language options, suggests a geographically defined and established operation.

3. Physical Presence Implied: While not explicitly stating physical addresses for their offices, the mention of “our nearest storage facility” and “secure warehouses” implies a tangible infrastructure behind the online front. The existence of physical storage facilities is crucial for a service like this.

4. Professional Website Design and Content: The website is well-designed, professional, and free of typical scam indicators like poor grammar, broken links, or generic stock images that don’t relate to the service. The detailed FAQ section which was part of the provided text further demonstrates a comprehensive approach to customer inquiries.

5. Insurance Information: The claim of being “Insured by the N°1 Storage Insurance provider!” offers a significant layer of trust. For a company handling valuable personal and professional assets, robust insurance coverage is a non-negotiable aspect of legitimacy and responsibility. This suggests they have taken necessary steps to protect customer belongings and mitigate risks.

6. Company History: The FAQ states, “YouStock is a start-up created in 2015.” A company that has been operating for nearly a decade as of 2024 and has accumulated over a thousand positive reviews is generally more reliable than a brand-new, unproven entity. Longevity in the market suggests stability and experience.

7. Contact Information and Responsiveness: The prominent “Talk to an expert” and “Contact me” calls to action, along with the promise “We call you right back !”, indicate an active and responsive customer service approach. Legitimate businesses prioritize accessibility for their customers.

Potential Areas for Deeper Due Diligence for any service:

While Youstock.com presents strongly, for any service, especially those handling significant assets, a user might consider:

• Verifying Insurance Details: For high-value items, asking for specifics of the insurance policy e.g., deductible, coverage limits per item or total would be prudent.
• Checking Business Registrations: For businesses operating primarily in France as Youstock appears to be, searching for their company registration details like on societe.com, as mentioned in the Google suggestions can provide further confirmation of their legal standing. A quick search for “youstock societe com” might reveal public business records.
• Reading Off-Site Reviews: While the website highlights positive reviews, seeking out reviews on other independent platforms beyond what’s embedded on their site can offer a broader perspective.

Based on the available information, Youstock.com demonstrates a robust and transparent operation, aligning with what one would expect from a legitimate and trustworthy storage and moving service provider.

The emphasis on customer satisfaction, security, and clear service definitions strongly supports its credibility.

Understanding Youstock.com’s Business Model

Youstock.com operates with a distinctive business model that diverges significantly from traditional self-storage and even typical moving companies. Its strategy is rooted in providing a convenience-driven, full-service, and flexible storage solution that aims to simplify the entire process for its customers, both individuals and businesses.

Core Pillars of the Business Model:

1. Full-Service Convenience:

   • Door-to-Door Service: This is the cornerstone. Instead of customers transporting their items, Youstock handles pickup directly from the customer’s home or business, and later redelivery. This eliminates the need for truck rentals, physical labor, and logistical planning on the customer’s end.
   • Professional Handling: The inclusion of professional disassembly, packing, and protection of belongings adds immense value. This ensures items are stored safely and efficiently, reducing the risk of damage. This also caters to customers who may lack the time, expertise, or physical capacity for such tasks.

2. Optimized Space Utilization Pay-for-What-You-Use:

   • Youstock’s claim of “Prices adjusted to the space you use” indicates a model focused on maximizing efficiency within their warehouses. Unlike traditional self-storage, where a customer rents a fixed-size unit often larger than what they need, Youstock likely consolidates items from multiple customers into optimized spaces.
   • This allows them to offer a potentially more cost-effective solution for customers with varying volumes, claiming “Save up to 40% on your storage costs” by avoiding wasted space. This also makes their pricing flexible and scalable.

3. Technology-Enabled Transparency and Management:

   • Online Photo Inventory: This is a crucial technological differentiator. By photographing and cataloging items digitally, Youstock provides customers with remote access to their inventory. This not only offers transparency but also allows customers to manage their stored belongings from anywhere, requesting partial or full returns of specific items. This feature enhances customer control despite items being off-site.
   • Remote Management: The ability to manage your items via an online portal is a modern solution that appeals to tech-savvy users and those with busy schedules.

4. Targeted Market Segments:

   • Individuals: Catering to common life events such as moving, renovation, decluttering due to lack of space, or expatriation. They identify specific pain points for these scenarios and offer solutions.
   • Businesses: Youstock has clearly defined offerings for specific business sectors Offices, Hospitality & Catering, Events Agencies, Coworking & Coliving. This shows a strategic understanding of diverse commercial needs, from archiving documents to managing event equipment or temporary furniture. This segmentation allows for tailored sales and service approaches.

5. Focus on Security and Peace of Mind:

   • Secure Facilities: Highlighting fire prevention, intruder alarms, pest control, and climate-controlled units addresses primary concerns customers have about the safety of their possessions.
   • Insurance Coverage: Being “Insured by the N°1 Storage Insurance provider!” offers a strong reassurance against unforeseen circumstances, building significant customer trust.

Revenue Generation:

Youstock generates revenue primarily through:

• Storage Fees: Charged based on the volume of items stored and the duration. This is likely a monthly or periodic fee.
• Service Fees: The convenience of collection, packing, and delivery is bundled into the overall price, representing a premium service.
• Additional Services: While their core offering is comprehensive, there might be additional charges for highly specialized packing, expedited delivery, or complex logistical requests, though the website doesn’t detail these.

Competitive Advantage:

Youstock’s competitive advantage lies in its seamless, end-to-end service, which reduces customer effort to a minimum.

While traditional self-storage competes on price per unit and direct access, and traditional movers focus solely on transport, Youstock integrates both storage and moving with a layer of technological transparency, positioning itself as a premium convenience provider in the market.

Their business model is designed to capture market share from individuals and businesses who are willing to pay for a hassle-free, fully managed solution.

Youstock.com’s Customer Experience & Support

A crucial aspect of any service-based business is its customer experience and the quality of its support.

Youstock.com’s website provides several indicators that suggest a strong focus on customer satisfaction and accessible support.

Customer-Centric Messaging and Design

From the moment you land on Youstock.com, the messaging is designed to be customer-centric.

Phrases like “Store your belongings with peace of mind,” “Simple and convenient storage made easy,” and “Storage services tailored to your needs” immediately convey a focus on solving customer problems and providing a stress-free experience.

The user interface is clean, intuitive, and easy to navigate, which contributes positively to the overall experience.

Direct and Accessible Communication Channels

Youstock makes it easy for potential and existing customers to get in touch:

• “Talk to an expert” button: This prominent call to action, appearing multiple times on the homepage, suggests a proactive approach to engaging with customers. It implies direct access to knowledgeable staff who can answer questions and provide tailored solutions.
• “Contact me” pop-up: Similarly, this offers a quick way to request a callback, reinforcing their willingness to connect directly.
• Language Options: The availability of multiple language options French, English for France, UK, and Belgium, plus Dutch for Belgium demonstrates an effort to cater to a diverse clientele within their operational regions, enhancing accessibility.
• “We call you right back !” Promise: The promise to call back within 24 hours or right away, depending on the button sets a clear expectation for responsiveness, which is vital for customer satisfaction.

Transparent Feedback and Social Proof

The display of a TrustScore of 4.7 based on 1140 reviews is a powerful testament to their customer experience. This high rating, combined with scrolling testimonials on the homepage, shows:

• Real-time Customer Feedback: The reviews appear current e.g., “21 hours ago,” “2 days ago”, indicating continuous feedback.
• Positive Sentiment: The examples provided e.g., “An amazing service,” “professional and friendly,” “extremely efficient,” “Highly recommended” highlight common themes of efficiency, professionalism, and helpfulness from their teams often identified by “brown team,” “purple team,” etc..
• Transparency: Actively showcasing customer feedback, good or bad, is a sign of a company confident in its service.

Support During the Service Journey

Youstock’s business model inherently builds in elements of support throughout the service journey:

• Initial Quote and Booking: The process starts with obtaining a quote online or speaking with an advisor, indicating guided support from the outset.
• Home Collection and Packing: The presence of Youstock professionals on-site for collection, disassembly, and packing means direct, hands-on support for the most strenuous parts of the process.
• Online Photo Inventory: This digital tool acts as a self-service support feature, allowing customers to view and manage their items remotely without needing to contact support for every query.
• Return Delivery: The seamless process of requesting items back through the online inventory and Youstock handling the delivery further reduces customer effort and provides support until the very end.

Potential Areas for Further Clarity

While the website excels in promoting its support, details on specific support hours e.g., 9 AM to 5 PM EST, 24/7, or channels beyond phone and callback requests e.g., live chat, dedicated email addresses for specific issues are not explicitly detailed on the homepage.

However, the overall impression is one of readily available and helpful customer support.

In summary, Youstock.com appears to prioritize a smooth, convenient, and supportive customer experience, leveraging direct human interaction, digital tools, and transparent feedback to build trust and ensure satisfaction.

The high volume of positive reviews strongly corroborates this focus on excellent customer service.

Youstock.com’s Ethical Considerations in Storage and Moving

When evaluating a service like Youstock.com from an ethical perspective, especially within an Islamic framework, it’s important to look at the core services and their implications.

Storage and moving services, in themselves, are generally permissible and fulfill legitimate needs.

The ethical considerations typically revolve around transparency, fairness, and the nature of the items being handled.

Transparency and Fairness

Youstock.com presents itself with a good degree of transparency regarding its services.

• Clear Service Descriptions: The website clearly outlines what services are included: collection, packing, transport, secure storage, online inventory, and redelivery. This clarity helps customers understand what they are paying for, reducing ambiguity.
• “Prices adjusted to the space you use”: While the exact pricing isn’t upfront, the commitment to “pay-for-what-you-use” rather than fixed-size units indicates a fair approach to billing, ensuring customers ideally only pay for the value they receive. This aligns with Islamic principles of fairness and avoiding excessive uncertainty Gharar in transactions.
• Free Cancellation Policy: The “free cancellation up to 72 hours in advance” is a significant ethical positive. It demonstrates flexibility and allows customers to change their minds without penalty, which is a consumer-friendly and ethical practice.
• Customer Testimonials and TrustScore: The prominent display of a high TrustScore and positive reviews indicates that Youstock is generally delivering on its promises and maintaining good customer relations, which are hallmarks of an ethical business.

Nature of Items Stored

One critical ethical consideration, particularly from an Islamic perspective, relates to the nature of the items being stored. While Youstock’s service is general, the responsibility of ensuring lawful items are stored falls primarily on the customer.

• Prohibited Items Policy: The FAQ section on the Youstock website explicitly addresses “What items are not allowed to be stored in a furniture repository?” This section details prohibited items such as:

  • Flammable or explosive items: e.g., chemicals, gases, fireworks – For safety reasons.
  • Perishable items: e.g., fresh food, plants, live animals – To prevent pests and decay.
  • Illegal or dangerous products: e.g., illegal drugs, firearms, ammunition – For legal and safety reasons.
  • Toxic or polluting products: e.g., corrosive cleaning products, used tires – For environmental and safety reasons.

• Islamic Compliance: From an Islamic viewpoint, storing items that are inherently forbidden haram or used for unlawful purposes would be unethical. This includes:

  • Alcohol or related products: Anything intended for intoxication.
  • Idols or statues for worship: Items associated with polytheism.
  • Pornographic materials or anything promoting immorality.
  • Items acquired through Riba interest-based transactions or other unlawful means.

  Youstock’s general prohibition on “illegal or dangerous products” aligns with the broader principle of not facilitating harm.

However, the onus is on the customer to ensure that their personal items do not violate Islamic principles.

Youstock’s role, as a service provider, is to store the items entrusted to them within their stated policies.

As long as Youstock is not actively promoting or facilitating the storage of forbidden items, and their business practices are transparent and fair, their service remains ethically sound.

Security and Trust

The emphasis on secure warehouses with features like fire prevention, intruder alarms, pest control, and temperature/humidity control is ethically sound. It shows a commitment to preserving and protecting the customer’s property, which is a fundamental aspect of trust in a storage service. The mention of insurance further reinforces this commitment.

Employment Practices Implicit

While not explicitly detailed on the website, an ethical business also considers its employment practices.

The positive customer testimonials often praise the “professional and friendly” nature of the Youstock teams e.g., “brown team,” “purple team”. This implicitly suggests that Youstock values its employees and provides them with appropriate training and a work environment that enables them to deliver good service.

Ethical labor practices are crucial in any business.

In conclusion, Youstock.com appears to operate within ethical guidelines.

Its business model prioritizes transparency, fairness, and the secure handling of customer belongings, aligning with general ethical principles and largely with Islamic permissible practices for service transactions.

The key ethical responsibility for an individual Muslim using such a service would be to ensure that the items they choose to store are themselves permissible and not for unlawful purposes.

FAQ

What is YouStock.com?

YouStock.com is a service provider that offers comprehensive storage and moving solutions, handling everything from collecting, packing, and transporting your belongings to securely storing them and redelivering them when needed, differentiating itself from traditional self-storage.

How does YouStock’s service differ from traditional self-storage?

YouStock offers a full-service model where their team handles collection, packing, transport, and redelivery, including an online photo inventory for remote management.

Traditional self-storage requires you to pack, transport, and load your items yourself.

What is the “online photo inventory” feature?

The online photo inventory is a digital catalog of your stored belongings, created by YouStock professionals who photograph and tag your items during collection.

You can access this inventory via your online account to view your items and request specific ones for redelivery.

Does YouStock offer professional packing services?

Yes, YouStock includes professional disassembly and packing services as part of its offering, ensuring your belongings are securely prepared for storage and transport.

How secure are YouStock’s storage facilities?

YouStock emphasizes secure storage with features like fire prevention systems, intruder alarms, pest control measures, and temperature/humidity-controlled units to protect your belongings.

Is YouStock insured?

Yes, YouStock states it is “Insured by the N°1 Storage Insurance provider!” This provides a layer of protection for your stored items.

What is the average cost of YouStock’s services?

YouStock does not provide fixed pricing on its website but states “Prices adjusted to the space you use.” The cost varies based on the volume of items, duration of storage, and specific services required.

You need to “Get a quote” for a personalized estimate.

Can I cancel my YouStock booking for free?

Yes, YouStock offers free cancellation up to 72 hours in advance of your scheduled service date.

Does YouStock operate in the United States?

Based on the website’s language options and listed furniture storage facilities, YouStock primarily operates in France Paris, Lyon, Bordeaux, Nice, Belgium, and the UK.

It does not appear to serve the United States directly.

What types of items are prohibited from storage with YouStock?

Prohibited items include flammable or explosive materials, perishable goods food, plants, live animals, illegal or dangerous products drugs, firearms, and toxic or polluting substances.

How long has YouStock been in business?

YouStock is a start-up created in 2015, meaning it has been operating for nearly a decade.

Does YouStock provide services for businesses?

Yes, YouStock offers customized storage and moving solutions for various business sectors, including offices, hospitality & catering, event agencies, and coworking/coliving spaces.

How do I request the return of my stored items from YouStock?

You can request the return of your items from your online photo inventory by selecting the desired date and address from your customer account.

Does YouStock handle moving services in addition to storage?

Yes, YouStock explicitly states, “YouStock also takes care of your move,” offering professional support throughout the relocation process.

What is YouStock’s TrustScore?

YouStock displays a TrustScore of 4.7 based on 1140 reviews on its homepage, indicating high customer satisfaction.

How can I get a quote from YouStock?

You can get an initial quote online through their website or by speaking with one of their advisors via the “Talk to an expert” or “Contact me” options.

Is YouStock’s service available for short-term and long-term storage?

Yes, the website implies flexibility in storage duration, allowing you to store items “for as long as you need.”

What if my items are too large to fit in a standard unit?

YouStock’s model of “prices adjusted to the space you use” and professional packing suggests they can handle a variety of item sizes, optimizing space within their warehouses.

Can I track my items once they are in YouStock’s possession?

Yes, your belongings are photographed and tracked to create your online photo inventory, allowing for remote management and tracking.

What if I need to speak with someone about my YouStock account?

You can use the “Talk to an expert” or “Contact me” features on the website, or contact their customer service directly, as they promise to get back to you quickly.