Zaitoontravel.co.uk Reviews

Based on checking the website, ZaitoonTravel.co.uk appears to be a legitimate UK-based travel agency specializing in Umrah packages.

They offer a range of services designed to facilitate the pilgrimage to Makkah and Medina, including flights, accommodation, visa assistance, and ground transfers.

Their offerings cater to various budgets and preferences, from economical to luxury packages, with options for customizing itineraries, hotel comfort, and flight departures from multiple UK airports.

The website emphasizes personalized service, 24/7 support, and tailored experiences, suggesting a focus on customer satisfaction and a hassle-free journey for pilgrims. Dexel.co.uk Reviews

The purpose of Zaitoon Travel, as described on their website, aligns with facilitating one of the most significant spiritual journeys for Muslims: the Umrah.

This pilgrimage is a deeply cherished act of worship, allowing individuals to visit the sacred cities of Makkah and Medina, perform rituals, and strengthen their spiritual connection.

Companies like Zaitoon Travel aim to simplify the logistical complexities of such a journey, enabling pilgrims to focus entirely on their spiritual objectives without the burden of travel arrangements.

Given that their services are entirely focused on facilitating an act of worship in Islam, they do not fall into any impermissible categories.

Instead, they provide a valuable service that helps individuals fulfill a religious obligation. Rigu.co.uk Reviews

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

ZaitoonTravel.co.uk Review & First Look

Upon an initial review of ZaitoonTravel.co.uk, the website presents itself as a dedicated and professional platform for Umrah pilgrims from the UK.

The clean layout and straightforward navigation immediately convey a sense of reliability. Kleankanteen.com Reviews

The homepage prominently features various Umrah packages, clearly outlining inclusions like flights, hotels, visa, transport, and Ziyarat visits to historical and religious sites.

Key Observations from First Look:

• Clear Value Proposition: The site quickly communicates its core offering: bespoke Umrah packages designed for convenience and spiritual fulfillment.
• Emphasis on Personalization: Repeated mentions of “customise Umrah package” and “Personal Travel Manager” highlight a tailored approach, which is crucial for pilgrims with diverse needs.
• Customer-Centric Language: Phrases like “hassle-free,” “seamless,” and “stress-free” are used frequently, aiming to reassure potential customers.
• Direct Contact Information: WhatsApp and phone numbers are prominently displayed, indicating a preference for direct communication rather than relying solely on automated booking engines. This aligns with their stated approach of dealing with “real people instead of online engines.”

Initial Impression:

The website provides a comprehensive overview of its services, making it easy for a prospective pilgrim to understand what’s on offer.

The inclusion of customer testimonials further builds trust. Veteris.co.uk Reviews

From a user experience perspective, it’s designed to guide visitors toward finding a suitable Umrah package with clear options and benefits.

ZaitoonTravel.co.uk Features

ZaitoonTravel.co.uk prides itself on offering a suite of features designed to make the Umrah journey as smooth and enriching as possible.

These features are tailored to address the common concerns and requirements of pilgrims, from initial booking to the return journey.

Core Features Highlighted:

• Customizable Umrah Packages:
  • Hotels: Options range from 3-star economical stays to 5-star luxury hotels, including Haram-view properties and those with shuttle services. This flexibility caters to various budgets and comfort levels.
  • Flights: Pilgrims can choose flights from major UK airports such as London Heathrow LHR, Manchester MAN, Birmingham BHX, Glasgow GLA, and Bradford LBA, ensuring convenience for travelers across the UK.
  • Duration: Packages are available for durations from 3 days up to 14 days, with typical offerings being 7, 10, 12, or 14 nights, accommodating different schedules.
  • Inclusions: Options for all-inclusive packages flights, hotels, transport, visa, Ziyarat, meals or flight-and-hotel-only deals for budget-conscious pilgrims.
• Personal Travel Manager: The service assigns a dedicated “Umrah planner” to each client, ensuring personalized assistance and expert guidance throughout the planning and booking process. This contrasts with automated online booking systems.
• 24/7 After-Hours Support: This crucial feature provides continuous support to pilgrims, addressing unexpected changes or issues even during weekends and holidays, ensuring peace of mind during their trip.
• Visa Processing Assistance: Zaitoon Travel provides comprehensive support for the often-daunting Umrah visa application process, handling document preparation and submission to ensure a hassle-free experience.
• Ground Transport Arrangements: Offers seamless airport transfers and intercity transport within Saudi Arabia, including comfortable vehicles for Ziyarat visits directly from hotels.
• Price Match Guarantee: The company offers to match cheaper prices found elsewhere, aiming to provide competitive value.
• Flexible Booking Periods: Pilgrims can book packages for various Islamic months Ramadan, Shaban, Rajab, Muharram, Rabi ul Awwal and Gregorian months December, January, March, April, October, etc., allowing utilization of public holidays or specific spiritual timings.
• Stopover Options: Unique packages that include stopovers in “halal-destination countries” like Dubai, Egypt, Turkey, Abu Dhabi, or Doha, allowing pilgrims to combine their spiritual journey with cultural exploration.
• Diverse Package Types: Categorization into Luxury, Cheap, All-Inclusive, Last-Minute, and Family/Couple/Group-friendly packages helps users quickly identify suitable options.
• Experienced Team: Claims to have been in the Hajj, Umrah & Holiday business since 2014, with team members completing about 100 successful bookings annually.

Feature Benefits: Ar24.fr Reviews

These features collectively aim to remove the stress and complexity associated with planning an international pilgrimage.

The emphasis on personalized service and comprehensive support suggests a commitment to ensuring pilgrims can focus entirely on their spiritual duties.

The ability to customize almost every aspect of the trip, from hotels to flights and duration, caters to a wide demographic with varying needs and budgets, making the Umrah accessible to more individuals.

ZaitoonTravel.co.uk Pros & Cons

When evaluating any service, it’s essential to weigh the advantages against any potential drawbacks.

For ZaitoonTravel.co.uk, the strengths largely revolve around its specialized service for Umrah, while potential cons might relate to aspects common to personalized travel agencies. Exclusivedentalturkey.com Reviews

Pros:

• Specialized Umrah Expertise: Zaitoon Travel focuses exclusively on Umrah, giving them deep knowledge and experience in this specific pilgrimage. This specialization often translates to better deals, tailored itineraries, and a more thorough understanding of pilgrim needs compared to general travel agencies. Their 10+ years in the business since 2014 and thousands of successful bookings attest to this.
• Personalized Service & Human Interaction: Unlike many online booking platforms, Zaitoon Travel emphasizes direct interaction with a “Personal Travel Manager.” This one-on-one approach can be invaluable for complex trips like Umrah, allowing for bespoke arrangements, quick problem-solving, and addressing specific concerns that automated systems cannot. As they state, “No website booking engines here. With Zaitoon Travel, you deal with a live person.”
• Comprehensive Package Inclusions: Many packages are “all-inclusive,” covering flights, hotels, visa, airport transfers, and Ziyarat tours. This simplifies planning significantly, allowing pilgrims to focus on their spiritual journey without logistical worries. This is a major benefit for first-time pilgrims or those preferring a hands-off approach.
• 24/7 Support: The provision of after-hours and weekend support is a significant advantage, especially for international travel where unforeseen circumstances can arise outside of regular business hours. This offers peace of mind for pilgrims throughout their journey.
• Flexibility and Customization: The ability to tailor packages by hotel type 3-star to 5-star, flight departure airport multiple UK cities, duration 3 to 14 days, and even add stopovers in “halal-destination countries” provides immense flexibility to meet individual budgets, preferences, and schedules.
• Competitive Pricing & Price Match Guarantee: The website claims to offer competitive rates due to relationships with major hotel lines and promises to match cheaper prices, suggesting a commitment to providing value for money. They even state “Last Year Zaitoon Travel saved its clients over £75000.”
• Positive Customer Testimonials: The website features several positive customer reviews, highlighting “Hassle-Free & Professional Service,” “Truly Blessed and Memorable Experience,” and “Solid, Reliable & Exceptional Service,” which build trust and credibility.

Cons:

• Dependence on Human Interaction: While a pro for many, the emphasis on human interaction means that booking might not be as instantaneous as with fully automated online travel agencies. This could be a minor drawback for users who prefer immediate online booking and confirmation.
• Potential for Less Transparency on “Private” Rates: The website mentions that their “rates and contracts are only available to us because of the relationship we have with the major hotel lines, all of which can only be legally supplied privately.” While this implies exclusive deals, it also means direct price comparison online might be challenging, requiring potential customers to engage directly to get quotes.
• Website Design Focus on Text: While comprehensive, the website’s design leans heavily on text, with less visual content or interactive tools e.g., dynamic package builders, real-time availability calendars that modern travel booking sites often feature. This might make it feel less intuitive for some users accustomed to highly visual interfaces.
• No Direct Online Booking Engine: As stated, there are no “website booking engines here.” While this supports their personalized service model, it means users cannot independently browse real-time availability and prices without direct communication, which might be a barrier for some.
• Specific Niche Focus: While their specialization is a pro, it also means they cater specifically to Umrah. For individuals looking for broader travel services beyond Umrah, Zaitoon Travel would not be the suitable provider.

In summary, ZaitoonTravel.co.uk offers a highly personalized and supportive service for Umrah pilgrims, leveraging expertise and direct human interaction.

The trade-off for this tailored approach is the absence of a fully automated online booking experience, which might appeal more to those seeking a guided, stress-free pilgrimage rather than a quick, self-serve booking.

ZaitoonTravel.co.uk Alternatives

For those looking to perform Umrah from the UK, ZaitoonTravel.co.uk is one of many reputable agencies offering packages. Yescandomoney.com Reviews

While Zaitoon Travel emphasizes a personalized, human-centric approach, other providers might offer different benefits, such as more online automation, varying price points, or different specialized services.

When seeking alternatives, pilgrims often look for agencies with a strong track record, competitive pricing, comprehensive services, and good customer reviews.

Here are some established alternatives to ZaitoonTravel.co.uk in the UK market, keeping in mind that features and services can vary:

• Al-Haram Travel:
  • Focus: A long-standing name in the UK for Hajj and Umrah packages, known for its wide range of deals from budget to luxury.
  • Features: Offers various hotel options, direct flights, and customizable packages. They often highlight group packages and special Ramadan Umrah deals.
  • Distinguishing Factor: Often has a strong online presence with a comprehensive listing of packages and a structured booking process.
• Ehsan Travel:
  • Focus: Another well-regarded agency providing tailored Hajj and Umrah services with an emphasis on spiritual guidance and comfort.
  • Features: Known for organizing packages with reputable airlines and hotels, often including dedicated guides and educational sessions.
  • Distinguishing Factor: May offer packages that are more focused on the spiritual aspects of the journey, with scholar-led groups and extensive Ziyarat.
• Travelpack:
  • Focus: A larger, more diversified travel agency that also offers specialized Umrah packages. Their scale might allow for different types of deals.
  • Features: Provides flights and hotel bundles, often with a wider selection of airlines and accommodation types due to their broader travel network.
  • Distinguishing Factor: Being a larger agency, they might offer more standardized packages with competitive pricing, and potentially more online self-service options.
• Immaculate Tours:
  • Focus: Gaining recognition for its customer service and carefully curated Umrah packages, often targeting families and groups.
  • Features: Emphasis on comfortable stays, convenient travel, and a supportive environment for pilgrims.
  • Distinguishing Factor: Often highlighted for good customer reviews and a personal touch similar to Zaitoon Travel, but potentially with a slightly different package structure.
• Direct Airline/Hotel Bookings DIY Approach:
  • Focus: For experienced travelers who prefer to manage every aspect of their trip independently.
  • Features: Booking flights directly with airlines e.g., Saudia, Emirates, Turkish Airlines and hotels in Makkah and Medina through platforms like Booking.com, Agoda, or Marriott. This also requires independently arranging for Umrah visa often through the Saudi eVisa portal and ground transport.
  • Distinguishing Factor: Offers maximum flexibility and potentially cost savings if one is savvy enough to find good deals. However, it requires significant personal effort and knowledge of local logistics, and lacks the support system of a dedicated agency. This option is not suitable for everyone, especially first-time pilgrims.

When choosing an alternative, consider:

• Your Budget: Compare pricing and inclusions carefully.
• Level of Support Needed: Do you prefer a highly personalized service or are you comfortable with more self-service online?
• Flexibility vs. Convenience: Are you looking for maximum customization or a pre-defined, hassle-free package?
• Reviews and Reputation: Always check independent reviews and the agency’s ATOL/ABTA protection status.

Ultimately, the “best” alternative depends on individual preferences and priorities for the Umrah journey. Hbh-woolacotts.co.uk Reviews

ZaitoonTravel.co.uk Pricing

ZaitoonTravel.co.uk clearly states that its pricing is customized based on individual requirements, given their emphasis on bespoke Umrah packages and direct interaction with a travel manager rather than automated online booking.

However, the website does provide several example package prices to give potential customers an idea of their offerings across different star ratings, durations, and seasons.

Examples of Umrah Package Pricing Starting From per person:

• £1033/pp: 3 Star, 10 Nights, October Umrah Package.

  • Hotels: Durrat Al Eiman Hotel Makkah, 10 min walk, Emaar Andalusia Hotel Makkah Medina, 8 min walk.
  • Inclusions: Visa, Return Flight, Hotels, Airport and Ziyarat transfers.
  • Note: Positioned as a “Budgeted Stay.”

• £1229/pp: 5 Star, 10 Nights, Shaban Umrah Package. Speedyfreight.com Reviews

  • Hotels: Al Safwah Royale Orchid Hotel Makkah, 3 min walk, Anwar Al Madinah Mövenpick Medina, 2 min walk.
  • Note: Described as “Regal Stay with Royal Treatment, Haram Access in few steps.”

• £1720/pp: 5 Star, 14 Nights, December Umrah Package.

  • Hotels: InterContinental Dar al Tawhid Makkah 5 min walk, The Oberoi Medina, 13 min walk.
  • Inclusions: Flights Tickets, Visa, Hotels, Transport, and Ziyarat.
  • Note: Features “All-Inclusive, Couple & Family Friendly, Royal-Style Stay.”

• £1955/pp: 4 Star, 10 Nights, Ramadan Umrah Package.

  • Hotels: Refaaf Al Mashaer Makkah 15 min drive, Deyar Al Eiman Madinah 15 min walk.
  • Note: Marketed as “All-Inclusive, Group-Friendly, Luxury Chauffeur Experience.”

• £1990/pp: 5 Star, 7 Nights, Ramadan Umrah Package.

  • Hotels: Makarem Ajyad Makkah Hotel 10 min walk, Dallah Taibah Hotel 17 min walk.
  • Note: Aimed at “Couple-focused stay, Easy Access to Haram.”

Pricing Strategy and Factors Influencing Cost:

• Customization: The core of Zaitoon Travel’s pricing seems to be its bespoke nature. The “dedicated Umrah planner” will provide “personalised pricing based on your exact needs.”
• Star Rating of Hotels: Higher star ratings 4-star and 5-star naturally lead to higher package costs, especially for hotels very close to the Haram.
• Proximity to Haram: Hotels within walking distance or a very short drive to Masjid al-Haram in Makkah and Masjid an-Nabawi in Medina are typically more expensive.
• Duration of Stay: Longer stays e.g., 14 nights vs. 7 nights will increase the overall cost.
• Time of Year: Umrah packages during peak seasons, particularly Ramadan, December holidays, and school vacations, are significantly more expensive due to high demand. The website explicitly states, “months of December, March and April are more considered peak season where the Islamic months of Ramadan and Rabi ul Awwal are also favourite of UK Muslims to go for Umrah that results in high costs.” Conversely, off-peak months like October, July, and August, or Islamic months like Rajab, Shaban, and Shawwal, might offer cheaper rates.
• Inclusions: All-inclusive packages covering flights, hotels, visa, transport, and meals will be more expensive than flight-and-hotel-only options.
• Flight Departure Airport: While they offer flights from various UK airports, some like London Heathrow might offer more competitive routes than others.
• Instalment Plans: The website mentions “easy Instalment plans” for advance bookings 6 months or a year in advance, which can help manage the financial burden for pilgrims.

Savings Potential: Brewinsplumbers.co.uk Reviews

Zaitoon Travel claims that booking 6 months to a year in advance can lead to “maximum discounts” and “potential savings of up to 30%.” They also state that last year they “saved their clients over £75000,” which is a significant figure implying bulk buying power or strategic negotiations.

In essence, ZaitoonTravel.co.uk operates on a flexible pricing model where the final cost is determined by the specific requirements and choices made by the pilgrim, with transparent examples provided to set expectations.

ZaitoonTravel.co.uk vs. Other Umrah Travel Agencies

When comparing ZaitoonTravel.co.uk with other Umrah travel agencies in the UK, several distinguishing factors emerge, primarily centered around their business model, customer service approach, and package customization.

Each agency aims to cater to different segments of the pilgrim market, and understanding these differences can help pilgrims make an informed choice.

ZaitoonTravel.co.uk’s Approach: Minisplits4less.com Reviews

• Personalized Service: Zaitoon Travel’s standout feature is its emphasis on a “Personal Travel Manager” and “real people instead of online engines.” This means direct, one-on-one consultation for planning, booking, and support.
• Customization: They excel in offering highly customizable packages, allowing pilgrims to select specific hotels, flights from various UK airports, durations, and even add unique halal stopovers. This bespoke approach caters to pilgrims with very specific needs or desires for their journey.
• 24/7 Support: The provision of after-hours and weekend support is a significant competitive edge, ensuring pilgrims have assistance throughout their journey, even outside standard business hours.
• Focus on Trust and Relationships: Their claim of exclusive rates through relationships with major hotel lines, and the abundance of positive testimonials, suggests a business built on trust and direct negotiation.

How ZaitoonTravel.co.uk Compares to Others General Categories:

1. Versus Large, Automated Online Travel Agencies e.g., Expedia, Booking.com, though less common for specific Umrah packages:

• Zaitoon Travel’s Advantage: Human touch, personalized advice, visa processing, and comprehensive support especially 24/7. This is crucial for a complex, spiritually significant trip like Umrah. Also, their negotiated “private” rates might offer better value than public rates, especially for premium options.
• Other’s Advantage: Instantaneous online booking, broad search capabilities for flights/hotels, and self-service flexibility. However, these platforms typically do not offer specialized Umrah services like visa processing or ground transfers within KSA, and rarely provide personalized itinerary planning or dedicated support during the pilgrimage.

2. Versus Specialized UK Umrah Agencies e.g., Al-Haram Travel, Ehsan Travel, Immaculate Tours:

• Similarities: Many specialized agencies also offer comprehensive packages, including flights, hotels, visa, and ground transport. They understand the spiritual significance of Umrah and aim to provide a comfortable experience.
• Zaitoon Travel’s Distinction:
  • Level of Personalization: While others offer customization, Zaitoon Travel appears to lean heavily into the “dedicated planner” model, suggesting a deeper dive into individual pilgrim needs. Some agencies might offer more standardized packages with fewer bespoke options.
  • Stopover Options: The explicit mention of “halal-destination” stopovers as a package option might be a unique selling point for Zaitoon Travel compared to some competitors who might focus purely on the pilgrimage itself.
  • Price Match Guarantee: This is a competitive feature that not all agencies explicitly advertise, indicating confidence in their pricing.
  • Transparency on Pricing Structure: While customized, Zaitoon Travel provides clear examples of starting prices for different package types, which aids initial decision-making.

3. Versus Budget-Focused Agencies:

• Zaitoon Travel’s Positioning: They offer “cheap Umrah packages” but also emphasize “luxury” and “royal-style” experiences. This suggests they cater to a broader spectrum of budgets, from economical to high-end, while some agencies might strictly focus on the lowest possible price point.
• Potential Trade-offs: Budget-focused agencies might achieve lower prices by using less convenient flights, hotels further from the Haram, or fewer inclusions. Zaitoon Travel aims for “value for money” even in their budget offerings, trying to maintain a good level of comfort and convenience.

Data Points Implicit from website: Tomato.energy Reviews

• “Trusted by Over 50K+ Pilgrims”: Suggests a significant customer base, indicating reliability and experience.
• “Saved its clients over £75000 Last Year”: Implies strong negotiation power with suppliers, translating to potential savings for clients.
• “Expert Luxury Umrah Experience Management”: Highlights a niche in higher-end packages, suggesting a focus on quality and detailed service.

In conclusion, ZaitoonTravel.co.uk positions itself as a premium service within the Umrah travel sector, prioritizing personalized human interaction, extensive customization, and comprehensive support.

While other agencies offer similar services, Zaitoon Travel’s commitment to individual attention and peace of mind for the pilgrim seems to be a key differentiator.

How to Book with ZaitoonTravel.co.uk

Since ZaitoonTravel.co.uk emphasizes direct human interaction over an automated online booking engine, the process of booking an Umrah package with them is designed to be personalized and guided.

It typically involves initial inquiry, consultation, customization, and then confirmation.

Step-by-Step Booking Process: Iatcar.co.uk Reviews

1. Initial Contact/Inquiry:

   • Online Inquiry Form: While they don’t have an instant booking engine, the website likely has inquiry forms or “Get Quote” buttons next to packages. Fill this out with your basic requirements e.g., desired dates, number of travelers, budget range, preferred UK departure airport.
   • Direct Phone Call: As highlighted prominently, you can call them directly at 0203 322 5191 or +447868692740 WhatsApp. This is often the fastest way to get a personalized response.
   • Email: You can also likely reach out via email, though the specific address isn’t in the provided text, it’s a standard contact method for professional services.

2. Consultation with a Personal Travel Manager:

   • Once you make an inquiry, a dedicated “Umrah planner” or “expert Umrah consultant” will get in touch with you.
   • Discuss Your Needs: This is where you articulate your specific preferences:
     • Dates: Desired travel period e.g., Ramadan, December, specific Gregorian or Islamic month.
     • Duration: How many nights e.g., 7, 10, 14 nights.
     • Accommodation: Preferred hotel star rating 3-star, 4-star, 5-star, proximity to Haram e.g., walking distance, shuttle service, and specific hotel names if you have them in mind.
     • Flights: Preferred UK departure airport LHR, MAN, BHX, GLA, LBA, etc. and any airline preferences.
     • Package Type: All-inclusive flights, hotels, visa, transport, Ziyarat, meals or flight+hotel only.
     • Group/Family Size: Number of adults, children, and infants.
     • Additional Services: Any special requests like stopovers in other “halal-destination” countries Dubai, Turkey, Egypt, specific Ziyarat tours, or assistance for elderly pilgrims.

3. Package Customization and Quote:

   • Based on your detailed discussion, your Personal Travel Manager will craft a bespoke Umrah package that aligns with your budget and preferences.
   • They will then provide you with a personalized quote, outlining all inclusions and the total cost. This quote will likely include various options to allow you to compare and choose.
   • Negotiation/Refinement: You can refine the package with your consultant, adjusting hotels, dates, or inclusions to better fit your budget or desires. They mention a “Price Match Guarantee” if you find a cheaper comparable deal.

4. Confirmation and Payment:

   • Once you are satisfied with the proposed itinerary and quote, you will confirm your booking.
   • Payment: Zaitoon Travel mentions “easy Instalment plans” for advance bookings, indicating flexibility in payment options. You will typically make an initial deposit, with the balance due closer to the travel date. Ensure you understand their payment terms and cancellation policy.
   • Documentation: You will likely need to provide necessary documents for visa processing and flight bookings e.g., passport copies, photos. Their team will guide you through this.

5. Pre-Departure Support: Koffiehenk.nl Reviews

   • After booking, the team will assist with visa processing and provide all necessary travel documents flight tickets, hotel vouchers, itinerary.
   • They also offer “24/7 Support” and “after-hours assistance” up until your return, ensuring you have ongoing support for any queries or issues that may arise.

Tips for Booking:

• Book Early: The website strongly advises booking 6 months to a year in advance for “maximum discounts” and “greater selection of accommodation options and flight times.”
• Be Clear on Your Needs: The more specific you are during the initial consultation, the better your Personal Travel Manager can tailor a package for you.
• Ask Questions: Don’t hesitate to clarify any doubts regarding inclusions, exclusions, payment schedules, or on-ground support.
• Check Terms and Conditions: Always read the terms and conditions regarding cancellations, amendments, and liabilities before finalizing your booking.

By following this guided process, pilgrims can ensure that their Umrah journey is meticulously planned and supported by Zaitoon Travel’s expert team.

ZaitoonTravel.co.uk Cancellation Policy

While ZaitoonTravel.co.uk’s website content provided does not explicitly detail a full cancellation policy, it’s crucial to understand that all travel agencies have terms and conditions governing cancellations, refunds, and amendments.

Given their personalized service model, it’s highly probable that their cancellation policy is discussed directly with the “Personal Travel Manager” at the time of booking.

General Principles of Travel Agency Cancellation Policies Likely Applicable to ZaitoonTravel.co.uk: Allpaintbynumber.com Reviews

1. Direct Communication is Key: Since Zaitoon Travel emphasizes direct interaction, any cancellation or amendment request would almost certainly need to be communicated directly to your assigned Umrah planner or their customer support team. They do not have an automated online cancellation portal.

2. Varying Refund Schedules:

   • Time-Sensitive: Refund percentages typically decrease significantly as the travel date approaches. For example:
     • 90+ days before departure: May incur a small administrative fee or allow for a high percentage refund.
     • 30-60 days before departure: Could result in a 25-50% cancellation fee.
     • Within 30 days of departure: Often leads to substantial cancellation fees, potentially 75-100% of the total package cost, especially for flights and non-refundable hotel bookings.
   • Supplier Policies: The agency’s policy will also be heavily influenced by the cancellation policies of their third-party suppliers, such as airlines, hotels, and ground transport providers. Many components, especially discounted flights, are often non-refundable or incur high change fees.

3. Non-Refundable Components:

   • Visa Fees: Umrah visa fees are typically non-refundable once processed.
   • Service Charges: The agency’s administrative fees or service charges might be non-refundable.
   • Certain Hotel/Flight Bookings: Some specific hotel rooms or airline tickets especially those booked at deeply discounted rates may be non-refundable from the outset.

4. Amendment vs. Cancellation:

   • The website mentions: “Can I make amendments in Umrah packages as per my preferences after booking? Of course!” This indicates flexibility for changes.
   • Amendment Fees: While amendments are possible, they often incur fees, depending on the nature of the change e.g., date changes, hotel changes, name changes and the policies of the underlying suppliers. They state: “my specialist managed everything quickly and it turned out great” for a customer who “had to make changes to my hotel reservation.” This suggests they are accommodating within reason.

5. Force Majeure/Unforeseen Circumstances:

   • In cases of unforeseen circumstances e.g., global pandemics, natural disasters, political instability, cancellation policies may be adjusted by the travel agency or governments. However, this is usually on a case-by-case basis and not standard policy.

What to Do:

• Ask Before Booking: The most crucial step is to explicitly ask your Personal Travel Manager for the full cancellation and amendment policy before you finalize and pay for your Umrah package. Request it in writing.
• Understand Installment Plan Implications: If you are using their “easy Instalment plans,” clarify how a cancellation would affect payments already made and any outstanding amounts.
• Consider Travel Insurance: For any significant international travel, travel insurance is highly recommended. A comprehensive policy can cover non-refundable costs in case of unexpected cancellations due to medical emergencies, family bereavements, or other covered reasons.

While ZaitoonTravel.co.uk aims for a “hassle-free” experience, understanding the financial implications of cancellation is part of responsible travel planning.

How to Cancel Zaitoontravel.co.uk Subscription

The term “subscription” is not directly applicable to ZaitoonTravel.co.uk’s services as described on their homepage.

They offer Umrah pilgrimage packages, which are one-time travel arrangements rather than recurring subscriptions for services like software, streaming, or regular membership.

Therefore, there is no “Zaitoontravel.co.uk subscription” to cancel in the traditional sense.

If you need to cancel an Umrah package you have already booked with ZaitoonTravel.co.uk, you would follow their standard cancellation process for travel bookings, not a ‘subscription cancellation’.

Here’s how you would approach canceling a booked Umrah package:

1. Contact Your Personal Travel Manager Immediately:

   • As Zaitoon Travel emphasizes direct human interaction, the first and most critical step is to contact the dedicated “Umrah planner” or “expert Umrah consultant” who assisted you with your booking.
   • You can reach them via phone 0203 322 5191 or +447868692740 via WhatsApp or email if provided to you.
   • Be prepared with your booking reference number and personal details.

2. State Your Intention to Cancel: Clearly inform them that you wish to cancel your Umrah package.

3. Understand the Cancellation Policy: Your Personal Travel Manager will then inform you about the specific terms of cancellation applicable to your booking. This will depend on:

   • How far in advance you are canceling relative to your departure date.
   • The specific components of your package e.g., non-refundable flights, hotel policies.
   • Any administrative fees or penalties stipulated in your booking agreement.

4. Confirm in Writing: It’s always advisable to follow up any phone conversation with a written confirmation email summarizing your cancellation request and the agreed-upon terms, including any refund amount or cancellation fees.

Key Takeaway: You’re not canceling a “subscription”. you’re canceling a travel booking. The process involves direct communication with the company’s representatives, as they manage each booking on a personalized basis. Always clarify their specific cancellation terms before you finalize any travel arrangements.

How to Cancel Zaitoontravel.co.uk Free Trial

Based on the information provided on ZaitoonTravel.co.uk’s homepage, there is no mention of a “free trial” service being offered.

ZaitoonTravel.co.uk functions as a travel agency specializing in Umrah packages, which are paid services for organizing pilgrimages, not subscription-based platforms or digital services that typically offer free trials.

Therefore, the concept of “canceling a Zaitoontravel.co.uk free trial” does not apply to their business model.

If you have engaged with ZaitoonTravel.co.uk, you would have either:

• Inquired about a package which is a free inquiry, not a trial.
• Booked and paid for an Umrah package which is a confirmed travel service, not a trial.

If you are looking to cancel a booked Umrah package, please refer to the previous section: “How to Cancel Zaitoontravel.co.uk Subscription” understanding that “subscription” in that context refers to a booked package, not a recurring service. The process involves directly contacting your assigned travel manager or their customer service to discuss the cancellation terms of your specific booking.