Zooplus.ie Reviews

Based on looking at the website, Zooplus.ie appears to be a legitimate and comprehensive online retailer for pet supplies, offering a wide array of products from food to accessories for various pets including cats, dogs, small pets, fish, and birds.

It positions itself as Europe’s biggest online pet shop, emphasizing convenience, competitive pricing, and customer service.

The site highlights popular brands like Royal Canin, James Wellbeloved, Hill’s, and Applaws, alongside essential accessories like beds, collars, toys, and grooming supplies.

The platform also provides resources such as a magazine for pet care advice and various discount opportunities, including loyalty programs and subscription savings.

Overall, it seems to be a well-established and reliable option for pet owners in Ireland looking to purchase pet essentials online.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Zooplus.ie Reviews Latest Discussions & Reviews:

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Zooplus.ie Review & First Look

Upon visiting Zooplus.ie, the immediate impression is one of a well-organized and user-friendly e-commerce platform dedicated entirely to pet supplies.

The site’s design is clean, with clear navigation leading to different pet categories like Cat, Dog, Small Pet, Fish, and Bird.

The homepage prominently features current offers, top brands, and key benefits such as free delivery from €49 and savings on repeat deliveries.

The site, operated by zooplus SE, claims to have been in operation since 1999, which suggests a significant track record in the online pet retail space.

This long-standing presence, coupled with its declaration as “Europe’s biggest online pet shop,” lends an air of credibility.

The focus is clearly on providing a convenient and accessible shopping experience for pet owners, aiming to offer quality products at competitive prices.

Zooplus.ie Features

Zooplus.ie offers a robust set of features designed to enhance the pet owner’s shopping experience.

• Extensive Product Range:
  • Food: A vast selection of pet food from popular and specialized brands such as Royal Canin known for breed-specific formulas, James Wellbeloved hypo-allergenic ingredients, Hill’s veterinarian-developed for specific needs, and Applaws natural, additive-free.
  • Accessories: Includes essential items like:
    • Dog supplies: Orthopaedic beds, collars, leads, bowls, toys, training accessories, kennels, and travel crates.
    • Cat supplies: Litter and trays, scratching trees/posts, beds, calming treatments e.g., Feliway, and microchip cat flaps.
  • Other Pet Categories: While specific details are less prominent on the homepage, the menu indicates offerings for Small Pets, Fish, and Birds, suggesting a comprehensive inventory across various animal types.
• Subscription & Savings Programs:
  • Repeat Deliveries: Offers a 5% saving on repeat deliveries, encouraging customer loyalty and convenience.
  • First Subscription Order Discount: A 10% discount is available for the first subscription order.
  • Newsletter Sign-up: Provides a 5% coupon code for registering, aimed at encouraging email subscriptions for exclusive offers and updates.
  • Loyalty Programme: While details aren’t immediately visible, a loyalty program is listed under “Advantages,” implying rewards for frequent purchases.
• Informational Resources:
  • Online Magazine: A dedicated section with “wealth of practical information and advice on all aspects of pet parenting.” This adds value beyond just product sales, positioning Zooplus.ie as a resource for pet owners.
  • Social Media Integration: Links to Facebook, Instagram, and Twitter pages for news and updates, fostering community engagement.
• Customer Service & Support:
  • Contact Options: Clear links for “Contact us” and “Help.”
  • Shipping & Delivery: Information available on shipping policies and delivery times.
  • Returns: A dedicated section for managing returns.
• User Account Features:
  • Pet Profile Creation: Allows users to “Customise your experience” by creating a pet profile, presumably for personalized recommendations and offers.
  • Re-order Functionality: A quick “Re-order” option simplifies repeat purchases of frequently bought items.
• Payment & Security:
  • Methods of Payment: Lists “Bank Transfer” and “Secure Shopping Guarantee,” indicating a commitment to secure transactions.
  • Privacy & Terms: Links to “Privacy” and “Terms & Conditions” for transparency.

Zooplus.ie Pros & Cons

Every platform has its strengths and weaknesses.

Based on the website’s presentation, here’s a breakdown for Zooplus.ie:

Pros:

• Extensive Product Selection: Zooplus.ie boasts an impressive range of products covering food, treats, toys, beds, grooming supplies, and accessories for various pets, including dogs, cats, small animals, fish, and birds. This variety means customers can often find everything they need in one place.
  • Data Point: The site mentions carrying top brands like Royal Canin, James Wellbeloved, Hill’s, and Applaws, which are highly regarded in the pet nutrition industry, indicating a commitment to quality.
• Competitive Pricing & Discounts: The website emphasizes “Everyday low prices” and offers various ways to save money.
  • Examples:
    • 5% off on repeat deliveries: A significant benefit for regular purchasers of heavy items like pet food.
    • 10% off first subscription order.
    • 5% coupon for newsletter sign-up.
    • Dedicated “Special Offers” and “Clearance Sale” sections.
• Convenience of Online Shopping: As an online-only retailer, Zooplus.ie offers the convenience of shopping from home, 24/7, with delivery directly to the customer’s door. This is particularly beneficial for large or heavy pet food bags.
  • Free Delivery Threshold: Free delivery from €49 is a reasonable threshold for many pet owners, especially those buying bulk food.
• User-Friendly Interface: The website appears well-designed with clear categories, easy navigation, and prominent search functionality. Creating a pet profile for customized experiences is a thoughtful touch.
• Informative Resources: The presence of an online “magazine” with pet care advice adds value beyond just selling products, helping customers make informed decisions and providing useful tips.
• Established Reputation: Having been in operation since 1999 and claiming to be Europe’s biggest online pet shop suggests a stable and reputable business.

Cons:

• Reliance on Online Interaction: While convenience is a pro, the lack of a physical store means customers cannot physically inspect products before purchase. This can be a drawback for items like pet beds or carriers where feel and exact size might be important.
• Delivery Times Potential: While “quick and convenient” is stated, actual delivery times can vary, especially for larger orders or rural areas. The website doesn’t provide explicit delivery timeframes on the homepage, which might lead to uncertainty for urgent needs.
• Customer Service Accessibility: While contact options are provided, the speed and effectiveness of online-only customer service can sometimes be a point of frustration for users who prefer immediate, direct communication.
• Subscription Management Clarity: While repeat delivery savings are attractive, the clarity of managing or cancelling these subscriptions beyond the initial sign-up is not immediately obvious from the homepage. Users might need to delve into their account settings or FAQs.
• No Immediate Product Reviews: The homepage doesn’t prominently feature customer product reviews, which are often crucial for new buyers seeking social proof and real-world feedback on specific items. While reviews likely exist on product pages, their absence on the landing page is a minor omission.

Zooplus.ie Alternatives

While Zooplus.ie offers a strong proposition for pet owners in Ireland, a wise consumer always explores alternatives to ensure they’re getting the best value, service, and product fit.

Here are some key alternatives, broadly categorized, that consumers might consider:

1. Local Pet Stores:

• Why Consider: For immediate needs, personalized advice, and the ability to physically inspect products. Local stores often stock niche brands or fresh, locally sourced items not found online.
• Pros:
  • Instant Gratification: Get what you need right away.
  • Expert Advice: Store staff can offer tailored recommendations based on your pet’s specific needs and local conditions.
  • Community Support: Supporting local businesses contributes to the local economy.
  • No Shipping Fees: Avoids delivery costs, especially for smaller purchases.
• Cons:
  • Limited Stock: Smaller inventory compared to online mega-stores.
  • Higher Prices: Overhead costs often mean less competitive pricing.
  • Inconvenience: Requires travel and adherence to opening hours.
• Example in Ireland: Petmania, Petworld.

2. Other Online Pet Retailers:

• Why Consider: To compare prices, find specific brands, or explore different loyalty programs.
  • Competitive Pricing: Often engaged in price wars, potentially leading to better deals.
  • Diverse Inventory: Can stock brands or specific items that Zooplus.ie might not carry.
  • Different Delivery Options: Some might offer faster shipping or different delivery partners.
  • Varying Reliability: Quality of service, delivery, and customer support can differ significantly between platforms.
  • Shipping Costs: May have different free delivery thresholds or higher shipping fees.
• Examples:
  • Pet-Supermarket.co.uk ships to Ireland: A well-known UK-based online pet retailer that often ships to Ireland.
  • Pet Republic.ie: An Irish-based online pet shop.
  • Maxi Zoo Ireland: While they have physical stores, they also operate an online store.

3. General E-commerce Platforms with Pet Sections:

• Why Consider: For convenience if you’re already shopping for other household items, or for specific deals during sales events.
  • One-Stop Shop: Buy pet supplies alongside groceries, electronics, and other goods.
  • Frequent Sales: Often participate in large-scale sales events e.g., Black Friday, Prime Day.
  • Existing Accounts: Many users already have accounts, simplifying the checkout process.
  • Less Specialization: Pet product range might not be as extensive or specialized as dedicated pet stores.
  • Customer Service: Pet-related issues might not be handled by specialized pet experts.
  • amazon.com ships to Ireland: While not Irish-specific, Amazon’s vast marketplace includes a wide array of pet supplies.
  • Various Irish Supermarket Online Stores: Retailers like Tesco, SuperValu, or Dunnes Stores often have pet food and basic accessories available for online grocery delivery.

4. Direct from Brand Websites:

• Why Consider: For exclusive offers, specific product information, or to ensure authenticity directly from the manufacturer.
  • Guaranteed Authenticity: Buy directly from the source.
  • Brand-Specific Information: Access to detailed product specifications and new releases.
  • Loyalty Programs: Some brands offer their own loyalty programs.
  • Limited Selection: Only offers products from that specific brand.
  • Higher Shipping Costs: May not offer free shipping unless buying in bulk.
• Examples: Websites for specific pet food brands like Royal Canin, Hill’s, or Applaws, though many direct sales might route through partner retailers.

When choosing an alternative, consider factors like:

• Price: Are the overall costs product + shipping competitive?
• Product Availability: Do they stock the specific items and brands you need?
• Delivery Speed & Reliability: How quickly do they deliver, and is their service dependable?
• Customer Service: How easy is it to get help if something goes wrong?
• Returns Policy: Is their return process straightforward?
• Loyalty Programs/Discounts: Do they offer ongoing savings for regular customers?

By weighing these factors, pet owners can find the best fit for their needs beyond Zooplus.ie.

How to Cancel Zooplus.ie Subscription

Based on the information available on the Zooplus.ie homepage, the platform promotes its “RepeatSavings Plan” and refers to “first subscription order.” While the website highlights the benefits of these subscriptions, the exact steps to cancel them are not immediately visible.

Typically, for online retailers offering subscription services, cancellation procedures are managed within a user’s account settings or by contacting customer service.

Here’s a general guide on how you would typically cancel a subscription service like Zooplus.ie’s RepeatSavings Plan:

1. Access Your Account:

• The first step is always to log in to your “my zooplus” account on the Zooplus.ie website.
• Look for a section related to “My Subscriptions,” “Repeat Orders,” “Auto-Ship,” or similar terminology within your account dashboard. This is the most common place for managing recurring orders.

2. Locate the Subscription:

• Once in the relevant section, you should see a list of your active subscriptions or repeat orders.
• Identify the specific subscription you wish to cancel.

3. Initiate Cancellation:

• There should be an option to “Cancel,” “Manage Subscription,” “Edit,” or “Pause” next to each active subscription.
• Click on the cancellation option. You may be prompted to confirm your decision or provide a reason for cancellation.

4. Confirm Cancellation:

• Follow any on-screen prompts to complete the cancellation process.
• Important: Look for a confirmation message on the website or an email confirmation stating that your subscription has been successfully cancelled. Keep this confirmation for your records.

5. Contact Customer Service If Account Option Isn’t Clear:

• If you cannot find the cancellation option within your account or if you encounter any issues, the next step is to contact Zooplus.ie customer service directly.
• The website provides a “Contact” link, usually under “Help” or “Services.”
• You might find contact details such as:
  • Phone Number: For immediate assistance.
  • Email Address: For written communication, providing a record of your request.
  • Contact Form: A web-based form to submit your query.
• When contacting them, clearly state your intent to cancel your subscription, provide your account details e.g., email, order number if applicable, and request a confirmation of cancellation.

Key Considerations for Cancellation:

• Timing: Check the terms and conditions for your specific subscription. There might be a cut-off date before your next scheduled delivery/billing cycle by which you need to cancel to avoid being charged for the next order.
• Grace Periods: Some subscriptions might have a grace period after cancellation where benefits might still apply, but this is less common for product delivery services.
• Impact on Discounts: Be aware that cancelling a subscription will likely result in losing any associated discounts e.g., the 5% RepeatSavings Plan discount.

It’s always recommended to review the detailed terms and conditions of the “RepeatSavings Plan” or any subscription service directly on the Zooplus.ie website or within your account, as policies can change.

How to Cancel Zooplus.ie Free Trial

Based on the Zooplus.ie homepage, there isn’t any explicit mention of a “free trial” in the traditional sense, such as a trial period for a premium service or a subscription tier. The website primarily promotes discounts for first-time subscriptions e.g., 10% off the first subscription order and newsletter sign-ups 5% off coupon. These are more akin to introductory offers or welcome discounts rather than a free trial that requires cancellation to avoid future charges.

If a user signs up for a “first subscription order” with a discount, this implies purchasing a product with recurring delivery. To avoid future charges after the initial discounted order, this would typically fall under the process of cancelling a regular subscription, as detailed in the previous section.

However, if Zooplus.ie were to introduce a “free trial” in the future, the general procedure for cancelling it would follow these steps, similar to how most online services handle them:

1. Check Terms and Conditions of the “Free Trial”:

• Before signing up for any “free trial,” always read the specific terms and conditions. This is crucial as it will outline:
  • The duration of the free trial.
  • What happens at the end of the trial e.g., automatic conversion to a paid subscription.
  • The exact steps required to cancel before being charged.
  • Any specific deadlines for cancellation.

2. Access Your Account:

• Log in to your “my zooplus” account on the website.
• Look for a section that manages your subscriptions, memberships, or active services. This is where details of any “free trial” would most likely be listed.

3. Locate the Free Trial Details:

• Within your account, find the specific “free trial” you are participating in.
• There should be an option to “Manage,” “Cancel,” or “End Trial.”

4. Initiate Cancellation Process:

• Click on the cancellation option.
• You may be asked for a reason for cancellation or presented with options to pause or downgrade instead. Follow the prompts to proceed with full cancellation.

5. Verify Cancellation:

• Crucial Step: Ensure you receive a confirmation that the free trial has been cancelled. This could be an on-screen message, an email confirmation, or both.
• Without this confirmation, you risk being automatically charged once the trial period ends.

6. Contact Customer Support If Necessary:

• If you have difficulty finding the cancellation option, or if the process isn’t clear, immediately contact Zooplus.ie customer service.
• Use the “Contact” or “Help” links on their website to reach out via phone, email, or a contact form.
• Clearly state that you wish to cancel your “free trial” to avoid any charges and provide your account details.

Given that Zooplus.ie’s current offers are mainly discounts on initial purchases or subscriptions rather than free trials of a service, the primary action for users would be to manage or cancel their recurring product orders through their account settings.

Always assume that unless explicitly stated otherwise, any initial discount or introductory offer will transition into a regular paid service or recurring product delivery that requires active cancellation to stop.

Zooplus.ie Pricing

Based on the Zooplus.ie homepage, pricing is presented primarily through “Everyday low prices” and various discount mechanisms, rather than a fixed pricing structure for services. As an online retailer, their pricing refers to the cost of individual products sold.

Here’s a breakdown of how pricing is communicated and managed on the Zooplus.ie website:

1. Product-Specific Pricing:

• Individual Item Costs: The core of Zooplus.ie’s pricing model revolves around the cost of each individual pet food, accessory, or other item listed on their site. Prices for specific products would be displayed on their respective product pages.
  • Example: A bag of Royal Canin dog food would have a listed price, as would a cat scratching post or a fish tank filter.
• “Everyday Low Prices”: The website emphasizes that it aims to offer competitive prices on a daily basis. This suggests a strategy of consistently offering good value rather than relying solely on flash sales.

2. Discount & Savings Opportunities:

Zooplus.ie actively promotes several ways for customers to reduce their overall spending:

• Free Delivery: Available for orders over €49 Terms & Conditions apply. This is a common incentive for online shopping, encouraging customers to consolidate purchases to reach the threshold.
  • Significance: For pet owners, especially those buying bulky pet food, avoiding delivery fees can lead to significant savings.
• Subscription Savings RepeatSavings Plan:
  • 5% off on repeat deliveries: This is a recurring discount for customers who opt for scheduled deliveries of their pet supplies.
  • 10% off first subscription order: An introductory incentive to encourage enrollment in the RepeatSavings Plan.
• Newsletter Sign-Up Bonus: A 5% coupon code is offered for new subscribers to their newsletter. This provides an immediate discount on a first purchase.
• Special Offers & Clearance Sale:
  • The website explicitly points to a “Shopping” section where customers can find an overview of “current special offers, benefits and vouchers.”
  • A “Clearance Sale” section is also mentioned, indicating discounted items, likely end-of-line or surplus stock.
• Loyalty Programme: While details are not on the homepage, the mention of a “Loyalty Programme” suggests further discounts or benefits for long-term customers, possibly points-based systems or tiered discounts.
• Exclusive Benefits & Vouchers: The site promotes these, suggesting regular promotions for its customer base.

3. Pricing Transparency:

• RRP Recommended Retail Price: The website notes “RRP = Recommended Retail Price,” indicating that they might list this alongside their own selling price, allowing customers to see the potential savings.
• Currency: All pricing is in Euros €, explicitly for the Irish market Zooplus.ie.

In essence, Zooplus.ie’s pricing strategy is built around offering competitive prices on its products combined with various promotional discounts and a loyalty program to encourage repeat business and bulk purchases, making it an attractive option for budget-conscious pet owners.

The exact price for any given item will be found on its product page.

Zooplus.ie vs. Competitors

When evaluating Zooplus.ie, it’s beneficial to compare its offerings against some of its key competitors in the Irish pet supply market.

Here’s a comparison focusing on key aspects:

1. Product Range and Specialization:

• Zooplus.ie:
  • Strength: Highly specialized in pet supplies with an extremely broad and deep inventory for cats, dogs, small pets, fish, and birds. They carry a vast array of niche products, specific breed foods, and diverse accessories. Strong emphasis on premium and veterinary-approved brands.
  • Data Point: Features 4 major brands Royal Canin, James Wellbeloved, Hill’s, Applaws prominently, indicating a focus on quality and specific needs.
• Maxi Zoo Ireland Hybrid – Online & Brick-and-Mortar:
  • Strength: Also highly specialized with a wide range of products. Benefits from having physical stores across Ireland, allowing customers to see products in person and get immediate advice. Their online store complements the physical presence.
  • Comparison: Similar product depth for core pet types but might have slightly different brand partnerships. The physical presence is a key differentiator.
• Petmania.ie Hybrid – Online & Brick-and-Mortar:
  • Strength: Similar to Maxi Zoo, offers both online and physical shopping. Known for strong customer service in-store and a good range of mainstream and some premium products.
  • Comparison: Focuses heavily on dogs and cats, with smaller sections for other pets. May not have the same extensive niche product range as Zooplus.ie.
• amazon.com General E-commerce, ships to Ireland:
  • Strength: Unparalleled breadth of products beyond just pet supplies. Competitive pricing on many common pet items, especially during sales. Fast shipping for Prime members.
  • Comparison: Not specialized. While it has many pet products, the selection isn’t curated by pet experts, and product descriptions might be less detailed. Authenticity of certain brands can sometimes be a concern with third-party sellers.

2. Pricing and Discounts:

*   Strength: Strong emphasis on "everyday low prices" and significant recurring discounts for repeat deliveries 5% and first subscriptions 10%. Free delivery over €49.
*   Data Point: Actively promotes a loyalty program and exclusive vouchers, indicating a strategy to retain customers through value.

• Maxi Zoo / Petmania:
  • Strength: Often have their own loyalty programs, in-store promotions, and periodic sales. Prices can be competitive, especially during specific promotions.
  • Comparison: While competitive, their online prices might not always beat Zooplus.ie for large, bulk purchases due to overheads of physical stores. Free delivery thresholds can vary.
• amazon.com:
  • Strength: Highly competitive pricing, especially for popular items. Frequent flash sales and bundled deals.
  • Comparison: Shipping costs can add up if you’re not a Prime member or if the order is below the free shipping threshold. Prices can fluctuate rapidly.

3. Convenience and Delivery:

*   Strength: Pure online play, focused on direct-to-door delivery. Repeat delivery service is a major convenience.
*   Data Point: Free delivery from €49 is attractive for regular large purchases.
*   Strength: Offers click-and-collect in addition to home delivery, providing flexibility. Physical stores for immediate pick-up.
*   Comparison: Home delivery might not always be as quick as a dedicated online logistics operation, and delivery fees might differ.
*   Strength: Very fast delivery options often next-day for Prime and robust logistics.
*   Comparison: While fast, the source of delivery UK vs. Ireland can sometimes lead to slightly longer waits or customs complexities for larger orders, though less of an issue post-Brexit adjustments.

4. Customer Service and Resources:

*   Strength: Offers an online magazine with pet care advice and social media presence, positioning itself as a resource. Standard online customer support channels.
*   Strength: In-store staff can provide face-to-face expert advice, which is a significant advantage for complex queries or behavioral issues. Strong online customer service too.
*   Comparison: The personal touch of in-store service is a major differentiator.
*   Strength: Large-scale customer support, but not specialized in pet care. User reviews are a major source of information.
*   Comparison: Less personalized advice compared to dedicated pet retailers.

Conclusion:

Zooplus.ie excels in online convenience, extensive product range, and consistent value through its subscription models and competitive pricing. It’s particularly strong for customers who know what they need, buy in bulk, and prioritize home delivery.

Competitors like Maxi Zoo and Petmania offer the added benefit of physical stores for immediate needs, expert in-person advice, and tactile product inspection, alongside their online presence. Amazon remains a strong contender for its sheer variety and delivery speed, especially for Prime members, though it lacks the specialized focus of dedicated pet retailers.

The “best” choice often depends on individual priorities:

• For maximum convenience, bulk savings, and vast online selection: Zooplus.ie.
• For in-person advice, immediate needs, and a blend of online/offline: Maxi Zoo, Petmania.
• For general shopping efficiency and competitive pricing across various categories: Amazon.

Pet owners in Ireland have a robust set of options, making it worthwhile to compare specific products and delivery terms before committing to a retailer.

How to Create a Zooplus.ie Account

Creating an account on Zooplus.ie is a straightforward process, designed to enable customers to manage their orders, track deliveries, access personalized features, and benefit from various discounts.

Based on typical e-commerce website structures, here’s how you would go about it:

1. Navigate to the Account Creation Page:

• Locate the “Login” or “My Account” button: On the Zooplus.ie homepage, you’ll typically find a “Login” link or an icon often a person silhouette in the top right corner of the navigation bar.
• Click “Login”: Clicking this will usually take you to a page where you can either log in to an existing account or register for a new one.

2. Choose to Register / Create a New Account:

• On the login page, look for an option like “New customer? Register now,” “Create an account,” or similar phrasing.
• Click on this link to start the registration process.

3. Fill in Your Details:

The registration form will typically ask for essential information:

• Email Address: This will usually serve as your primary username and is where order confirmations and communications will be sent.
• Password: Choose a strong, unique password. Most sites will require a combination of upper and lower case letters, numbers, and symbols for security.
• First Name:
• Last Name:
• Address Details: Including your street address, town/city, county, and Eircode or postal code for delivery purposes.
• Phone Number: For delivery drivers or customer service to contact you regarding your order.

4. Opt-in for Newsletter/Marketing Optional:

• During registration, you will likely see an option to “Subscribe to our newsletter” or receive marketing communications.
• Benefit: As mentioned on the homepage, Zooplus.ie offers a “5% coupon code just for registering” if you sign up for their newsletter. This is a good incentive to opt-in.
• You can usually choose to opt-out of marketing communications later if you wish.

5. Accept Terms & Conditions and Privacy Policy:

• Crucial Step: Before finalizing your account creation, you will be required to check a box confirming that you have read and agree to the website’s “Terms & Conditions,” “Privacy Policy,” and possibly a “Data Protection Statement.”
• It’s always advisable to briefly review these documents, especially the privacy policy, to understand how your data will be used.

6. Complete Registration:

• Click the “Register,” “Create Account,” or “Submit” button to finalize the process.

7. Account Activation If Required:

• Some websites send a confirmation email to the address you provided. You may need to click a link within this email to verify and activate your account. This step helps ensure your email address is valid and secures your account.

8. Set Up Pet Profile Recommended:

• After successfully creating your account, Zooplus.ie encourages you to “Create a pet profile.” This feature allows you to input details about your pets e.g., type, breed, age, specific needs.
• Benefit: This can lead to personalized product recommendations, relevant offers, and a more tailored shopping experience.

By following these steps, you can quickly and easily create an account on Zooplus.ie and begin exploring their extensive range of pet products.

3. Frequently Asked Questions

What is Zooplus.ie?

Zooplus.ie is the Irish specific website for zooplus, which is described as Europe’s biggest online pet shop.

It sells a wide range of pet food, accessories, and supplies for various animals including cats, dogs, small pets, fish, and birds.

Is Zooplus.ie a legitimate website?

Yes, based on the website information, Zooplus.ie appears to be a legitimate and well-established online retailer.

It has been in operation since 1999 and is part of zooplus SE, a large European online pet supply company.

What kind of products does Zooplus.ie sell?

Zooplus.ie sells a comprehensive range of pet products, including cat food, dog food, and food for small pets, fish, and birds. Aq-living.com Reviews

They also offer various accessories such as beds, collars, leads, toys, grooming supplies, litter, scratching posts, kennels, and travel crates.

Does Zooplus.ie offer free delivery?

Yes, Zooplus.ie offers free delivery on orders that exceed €49. Terms and conditions apply, so it’s advisable to check the full details on their website.

What are the main pet food brands available on Zooplus.ie?

Zooplus.ie stocks popular pet food brands like Royal Canin for specific formulas, James Wellbeloved hypo-allergenic ingredients, Hill’s veterinarian-developed, and Applaws natural ingredients.

Can I save money by ordering from Zooplus.ie?

Yes, Zooplus.ie offers several savings opportunities, including a 5% discount on repeat deliveries, 10% off the first subscription order, a 5% coupon for newsletter sign-ups, and special offers found in their shopping section.

How do I create an account on Zooplus.ie?

You can create an account by clicking the “Login” or “My Account” button on the homepage, then selecting the option to “Register” or “Create an account.” You’ll need to provide your email, create a password, and fill in your personal and address details. Mtechcomms.co.uk Reviews

Does Zooplus.ie have a loyalty program?

Yes, Zooplus.ie mentions a “Loyalty Programme” under its “Advantages” section, suggesting that frequent customers can earn benefits or discounts over time.

Specific details would likely be found within your account or a dedicated loyalty program page.

How do I contact Zooplus.ie customer service?

Zooplus.ie provides “Contact us” and “Help” links on its website, typically found in the header or footer.

These links will direct you to options for reaching their customer service team, likely via phone, email, or a contact form.

Can I get pet care advice from Zooplus.ie?

Yes, Zooplus.ie features an online “magazine” that offers “a wealth of practical information and advice on all aspects of pet parenting,” making it a resource for pet owners beyond just shopping. Homesecurity1st.co.za Reviews

Does Zooplus.ie offer subscriptions for pet food?

Yes, Zooplus.ie offers a “RepeatSavings Plan” which allows customers to subscribe to recurring deliveries of pet food and other supplies, often with a 5% discount on these repeat orders.

What payment methods are accepted by Zooplus.ie?

The website indicates that it accepts “Bank Transfer” as a method of payment and emphasizes a “Secure Shopping Guarantee,” suggesting safe transaction processing.

Other common online payment methods might also be available.

Is there a Zooplus.ie app?

Yes, the website mentions a “zooplus App” under its “Shopping” section, suggesting that customers can download an application for mobile shopping.

Can I track my order on Zooplus.ie?

While not explicitly stated on the homepage, most online retailers, especially large ones like Zooplus, offer order tracking capabilities through your account once an order has been placed and shipped. Uk.generation.org Reviews

What is the return policy for Zooplus.ie?

Zooplus.ie has a dedicated “Returns” link under its “Services” section, where you can find detailed information about their return policy, including conditions and procedures.

How long has Zooplus been operating?

Zooplus has been dedicated to providing online pet shopping since 1999, making it a company with over two decades of experience in the industry.

Can I customize my shopping experience on Zooplus.ie?

Yes, Zooplus.ie allows you to “Customise your experience” by creating a pet profile, which can help tailor product recommendations and offers to your specific pet’s needs.

Does Zooplus.ie ship outside of Ireland?

Zooplus operates various country-specific websites e.g., zooplus.co.uk, zooplus.de. Zooplus.ie specifically serves customers in Ireland.

If you are outside Ireland, you should look for the corresponding zooplus website for your country. Triptogo.com Reviews

What is the difference between “Special Offers” and “Clearance Sale” on Zooplus.ie?

“Special Offers” typically refer to ongoing promotions, discounts, or bundled deals on various products.

“Clearance Sale” usually indicates discounted items that are being phased out, are surplus stock, or are available for a limited time to clear inventory.

Does Zooplus.ie sell calming treatments for pets?

Yes, for cats, the homepage specifically mentions offering “calming treatment such as Feliway” to ensure cats are comfortable and relaxed, indicating they stock such specialized products.

Salootglobal.es Reviews