apc-overnight.com FAQ

What is apc-overnight.com?

Apc-overnight.com is the official website for APC Overnight, one of the largest independent parcel delivery networks in the United Kingdom, specializing in next-working-day and timed delivery services for businesses and individuals.

How long has APC Overnight been in business?

APC Overnight states it has been providing parcel delivery services since 1994. The domain apc-overnight.com itself was registered in 1998, indicating a long-standing online presence.

Is APC Overnight a legitimate company?

Yes, APC Overnight appears to be a legitimate and well-established company, backed by a long history, a vast network of independent depots, and registration with Companies House in the UK.

How does APC Overnight deliver parcels overnight?

APC Overnight operates a hub-and-spoke model. apc-overnight.com Terms & Conditions Summary

Local depots collect parcels, transport them to a central national sorting hub overnight, where they are sorted and then sent to destination depots for next-day delivery to recipients.

Can I track my parcel with APC Overnight?

Yes, you can track your parcel using the “APC Pinpoint” tracking tool on apc-overnight.com by entering your unique tracking number.

What is APC Pinpoint?

APC Pinpoint is APC Overnight’s online parcel tracking system that provides real-time updates on the status and location of your shipment.

Can I reschedule a delivery with APC Overnight?

Yes, if you are a recipient, you can reschedule your delivery or provide alternative instructions using the “APC Choice” feature on apc-overnight.com.

What types of services does APC Overnight offer?

APC Overnight offers standard overnight delivery, timed deliveries (e.g., pre-9 am), international services, and specialist services for items requiring specific handling. Zego.com Review & First Look

How do I send a parcel with APC Overnight?

For businesses, you can open an account via a sales enquiry.

For individuals or occasional senders, you can use the “Send via APC Direct – pay online” link on their website, which redirects to apc-direct.co.uk for online booking and payment.

Does APC Overnight offer international shipping?

Yes, APC Overnight provides an international service, extending its delivery capabilities beyond the United Kingdom.

How do I open an account with APC Overnight for my business?

You can initiate the process by visiting the “Sending a Parcel” section on apc-overnight.com and selecting “Opening an Account,” which will lead you to a sales enquiry form or contact details.

What are the customer service contact options for APC Overnight?

You can contact APC Overnight customer service via their freephone number (0800 37 37 37) or by using the specific enquiry forms available on their “Contact Us” page. apc-overnight.com Buying Guide

What are APC Overnight’s typical delivery times?

Their core service aims for next-working-day delivery within the UK.

They also offer premium timed delivery options for earlier guaranteed arrival times.

Is APC Overnight expensive?

Pricing varies based on parcel size, weight, service type, and destination.

While a public price list isn’t on the main site, individuals can get quotes via “APC Direct,” and businesses can negotiate tailored rates.

What should I do if my APC Overnight parcel is delayed?

First, use APC Pinpoint tracking for updates. medvi.org FAQ

If the delay is significant or unexplained, contact APC Overnight customer service using their provided phone number or enquiry forms.

What is APC Direct?

APC Direct is the online platform (apc-direct.co.uk) linked from apc-overnight.com, specifically for individuals or infrequent senders to book and pay for one-off parcel shipments online.

Does APC Overnight handle fragile items?

Yes, APC Overnight offers “Specialist Services” which can include specific handling for fragile items, though it’s crucial to check their packaging advice and possibly purchase enhanced insurance.

What is the difference between APC Overnight and DPD?

APC Overnight operates via a network of independent depots focusing on UK SMEs, offering reliable overnight delivery.

DPD, part of a larger global group, is known for its advanced technology, precise one-hour delivery windows, and strong international network. Is Musclefood.com a Scam?

Where can I find the terms and conditions for APC Overnight?

The “Terms & Conditions of Carriage” are linked from the “Sending a Parcel” section on apc-overnight.com, providing detailed legal terms for their services.

How do I find my local APC Depot?

You can use the “Find Your Local APC Depot” tool available on the apc-overnight.com website under the “Contact Us” section.