Morgansplumbingandheating.co.uk Review

Based on checking the website morgansplumbingandheating.co.uk, the company presents itself as a legitimate plumbing and heating service provider in the UK. They specialise in boilers, oil tanks, and general plumbing, operating as a Worcester Bosch accredited family-run business.

Here’s an overall review summary:

• Website Professionalism: The website is clean, well-organised, and provides clear information on services.
• Service Offerings: Comprehensive range of services including boiler installation, servicing, and repairs for oil, gas, and LPG appliances, oil tank services, and general/emergency plumbing.
• Accreditation: Highlighted as a Worcester Bosch accredited business, which adds a layer of credibility.
• Customer Testimonials: The homepage prominently features multiple customer testimonials, indicating a focus on customer satisfaction.
• Contact Information: Easily accessible phone number, email address, and physical address are provided.
• Transparency: Information about “Who We Are” and “Meet The Team” sections suggests a level of transparency.
• Ethical Considerations: From a general ethical standpoint, the services offered (plumbing, heating, boiler maintenance) are essential home services and do not inherently involve any forbidden or discouraged practices. They align with providing beneficial and necessary services to the community.

While the website appears to be a legitimate and professional representation of a plumbing and heating business, it’s always prudent for individuals to conduct further due diligence before engaging any service, such as checking local reviews platforms (e.g., Google Reviews, Trustpilot) and verifying accreditations independently if possible. However, based purely on the provided homepage text, Morgansplumbingandheating.co.uk seems to be a straightforward and reputable local service provider.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Morgansplumbingandheating.co.uk Review Latest Discussions & Reviews:

[ratemypost]

Best Alternatives for Home Services

When it comes to essential home services like plumbing and heating, reliability, professionalism, and trustworthiness are paramount. Here are seven top alternatives or categories to consider, ensuring you’re getting ethical and high-quality service in the UK:

• Local Gas Safe Registered Engineers
  • Key Features: Legally qualified to work on gas appliances; emphasis on safety and compliance; official accreditation.
  • Average Price: Varies significantly by job, typically £70-£150 for a service call, parts extra.
  • Pros: Ensures work is performed to strict safety standards; legally required for gas work; peace of mind.
  • Cons: May be harder to find immediate availability; sometimes pricier than unqualified individuals.
• Approved Boiler Installers (Manufacturer Specific)
  • Key Features: Certified by specific boiler manufacturers (e.g., Baxi, Vaillant, Ideal) for installation and warranty purposes; in-depth product knowledge.
  • Average Price: Boiler installation costs vary widely from £1,500 to £4,500+.
  • Pros: Guarantees proper installation according to manufacturer guidelines; often extends warranty periods; expert advice on specific models.
  • Cons: Limited to specific boiler brands; may not service other brands.
• Rated People
  • Key Features: Online platform connecting homeowners with local tradespeople; allows users to post jobs and receive quotes; tradespeople are reviewed and rated.
  • Average Price: Quote-based.
  • Pros: Wide range of trades; competitive quotes; transparent reviews from previous customers; easy to compare options.
  • Cons: Quality can vary; due diligence is still required to vet individual tradespeople.
• MyBuilder
  • Key Features: Similar to Rated People, focuses on connecting homeowners with reliable tradespeople; verified reviews and profiles.
  • Average Price: Quote-based.
  • Pros: Strong emphasis on vetted tradespeople; good user interface for job posting; effective dispute resolution process.
  • Cons: Can be slower to get responses for urgent jobs; not all tradespeople are available in all areas.
• Checkatrade
  • Key Features: Directory of vetted tradespeople; extensive review system; guarantees for some jobs.
  • Average Price: Quote-based.
  • Pros: Thorough vetting process for tradespeople; high level of customer trust; often offers guarantees on work.
  • Cons: Membership fees for tradespeople may influence pricing; availability can vary by region.
• Local Plumbing & Heating Companies (Independent)
  • Key Features: Often family-run businesses with deep local knowledge and community ties; personalised service.
  • Average Price: Varies; often competitive for regular maintenance contracts.
  • Pros: Direct communication; potential for long-term relationships; strong local reputation.
  • Cons: Reputation can be harder to verify without online platforms; may have limited availability during peak times.
• HomeServe
  • Key Features: Emergency home repair service plans for plumbing, heating, electrics, and drains; 24/7 helpline; nationwide network of engineers.
  • Average Price: Monthly/annual subscription plans, starting from around £5-£10/month.
  • Pros: Peace of mind for emergencies; predictable costs with service plans; quick response times.
  • Cons: Subscription model may not be cost-effective for everyone; limitations on what’s covered by plans.

Morgansplumbingandheating.co.uk Review & First Look

When first landing on Morgansplumbingandheating.co.uk, the immediate impression is one of professionalism and clarity. The site is designed to be user-friendly, prioritising easy access to essential information. Right at the top, a clear call to action “Call an engineer now 01938 530911” is prominently displayed, which is crucial for a service-based business, especially for urgent needs. The navigation is intuitive, with key service areas like “Boilers,” “Oil Tanks,” and “Plumbing” given their own distinct sections. This immediate accessibility of contact details and core services suggests a company focused on customer convenience and quick problem resolution.

The homepage also highlights their status as a “Worcester Bosch accredited family run business.” This accreditation is a significant trust signal in the UK plumbing and heating industry, as Worcester Bosch is a well-regarded manufacturer. For potential customers, this implies a commitment to quality, adherence to industry standards, and possibly engineers who are specifically trained on Worcester Bosch products. Furthermore, the emphasis on being “family run” often resonates with customers looking for a more personalised and reliable service, contrasting with larger, more impersonal corporations. The overall aesthetic of the site is clean, avoiding clutter, and the use of a simple colour scheme helps to keep the focus on the services offered.

Morgansplumbingandheating.co.uk Features

The website for Morgans Plumbing & Heating outlines a comprehensive suite of features and services designed to meet a broad range of domestic and commercial plumbing and heating needs. These features collectively paint a picture of a full-service provider.

Boiler Services

The company places a strong emphasis on boiler-related services, which is expected given their accreditation. They cover the entire lifecycle of a boiler.

• Installation: They undertake installations of all oil, gas, and LPG appliances. This breadth is important, as many properties in the UK rely on different fuel types, particularly in rural areas where oil and LPG are common. For instance, in 2021, approximately 4 million homes in the UK used oil-fired central heating, highlighting the need for specialist oil boiler installers.
• Servicing: Regular servicing is crucial for boiler efficiency and safety. Morgans Plumbing & Heating offers routine servicing, which can prevent breakdowns and extend the lifespan of heating systems. Annual servicing is recommended by manufacturers and the Gas Safe Register.
• Repairs: Their team handles repairs for all types of boilers, implying expertise in diagnosing and fixing common and complex issues. This is vital for customers facing unexpected heating or hot water outages.
• Service Plans: A key feature is the availability of boiler service plans. These plans often provide regular maintenance, priority call-outs, and sometimes cover for parts and labour, offering peace of mind to customers. Data from OFGEM in 2023 showed that households spent an average of £750 on energy bills for heating alone, making boiler efficiency a critical factor in household budgets.

Oil Tank Services

Given the prevalence of oil heating in certain regions, specialist oil tank services are a valuable offering. Camperite.co.uk Review

• Specialist Advice: They provide expert guidance on choosing the correct oil tank. This is crucial as tank selection involves considerations like capacity, material (plastic or steel), and compliance with environmental regulations (e.g., OFTEC standards).
• Installations: The installation of oil tanks requires specific expertise, including base preparation, pipework, and ensuring environmental protection. Incorrect installation can lead to leaks, environmental damage, and fines.
• Maintenance: Regular maintenance of oil tanks, including inspections for damage or leaks, is essential for safety and longevity. This service ensures tanks remain compliant and functional.

General & Emergency Plumbing

Beyond heating, the company offers a full range of plumbing services, including immediate response capabilities.

• Routine Plumbing: This encompasses typical plumbing needs such as leak repairs, tap installations, toilet repairs, and pipework. A reliable general plumbing service is a cornerstone for any property owner.
• Emergency Plumbing: The website highlights an “emergency plumbing team” capable of providing “immediate support.” This is a critical service, as burst pipes or major leaks can cause significant damage quickly. Offering immediate assistance and a swift dispatch of engineers is a strong selling point, especially considering that according to industry statistics, water leaks account for nearly 20% of all insurance claims related to household damage.

Worcester Bosch Accreditation

The accreditation is a significant differentiator.

• Quality Assurance: Being Worcester Bosch accredited means the company meets high standards set by a leading boiler manufacturer. This often involves specific training, adherence to installation best practices, and a commitment to customer service.
• Warranty Benefits: Installations by accredited engineers may offer extended warranties on Worcester Bosch products, providing greater long-term security for customers.

Customer Testimonials

The homepage prominently displays customer testimonials, which serve as social proof.

• Building Trust: Genuine testimonials from satisfied customers like Rose Hunt and Rubbina Shaheen help build trust and credibility. They offer real-world examples of the company’s service quality and responsiveness.
• Transparency: The inclusion of names with testimonials adds to their authenticity, making them more impactful than generic statements.

Morgansplumbingandheating.co.uk Pros & Cons

Analysing Morgansplumbingandheating.co.uk reveals several strengths that position it as a reliable service provider, alongside a few areas where additional information could further enhance the customer experience.

Pros

• Worcester Bosch Accreditation: This is a major advantage. It signifies that the company adheres to high industry standards and that its engineers are likely well-trained in installing and maintaining one of the UK’s most popular boiler brands. This accreditation often comes with benefits like extended warranties for customers. As of 2023, Worcester Bosch holds a significant market share in the UK boiler market, making accreditation a strong selling point.
• Comprehensive Service Offering: The range of services, covering boiler installation, servicing, repairs for various fuel types (oil, gas, LPG), oil tank services, and general/emergency plumbing, means they can cater to a broad customer base. This “one-stop-shop” approach simplifies matters for homeowners.
• Clear and Accessible Contact Information: The phone number is prominently displayed, and an email address and physical address are provided. This transparency is crucial for building trust and ensuring customers can easily reach out. The ability to “Call an engineer now” highlights a readiness to respond.
• Positive Customer Testimonials: The presence of multiple, detailed customer reviews directly on the homepage, complete with names, adds significant credibility. These testimonials speak to promptness, efficiency, friendliness, and problem-solving abilities, which are key concerns for anyone needing plumbing or heating services. For example, David Green’s review mentions a repairman arriving in under an hour and solving the problem on a single visit.
• User-Friendly Website Design: The website is clean, easy to navigate, and professional in appearance. Information is well-organised, making it simple for visitors to find what they need without excessive clicking. This reflects positively on the company’s overall professionalism.
• Emergency Service Availability: The mention of an “emergency plumbing team” and being “always available for our customers even if it’s -2 outside and the boiler has broken down on Christmas Eve” speaks volumes about their commitment to customer support, particularly during critical times. This level of dedication is highly valued in the service industry.
• Online Quote Tool: The “Get a FREE Boiler Quote” tool is a convenient feature for potential customers, allowing them to get an initial cost estimate without direct contact, streamlining the inquiry process.

Cons

• Lack of Transparent Pricing for Standard Services: While a boiler quote tool is available, the website doesn’t provide general pricing structures for routine services like boiler servicing, standard plumbing repairs, or emergency call-out fees. This can be a minor deterrent for customers who prefer to have an upfront idea of costs before making contact. Typically, reputable service providers might offer a clear breakdown of their standard rates or at least a starting price for common jobs.
• Limited Online Booking Options: While they mention “Book A Service Visit,” the direct link often leads to a contact form rather than a live calendar or scheduling system. A more advanced online booking system could enhance customer convenience, allowing clients to view availability and book appointments instantly, reducing phone call volume and streamlining operations.
• Absence of Case Studies or Portfolio: Beyond testimonials, showcasing detailed case studies of complex installations or unique solutions could further demonstrate their expertise. For example, specific projects involving underfloor heating or solar panel installations (which they mention speculating over) would add depth to their portfolio.
• No Blog or Resources Section: A blog or a resource section on boiler maintenance tips, energy-saving advice, or common plumbing issues could position them as industry thought leaders and provide added value to potential customers. This is a common feature on many modern business websites.
• Geographic Service Area Not Explicitly Stated on Homepage: While an address is provided, the exact geographical area they serve (e.g., specific counties, postcode ranges) isn’t immediately obvious on the homepage. This information is crucial for customers outside their immediate vicinity.
• Limited Online Engagement (Social Media Links): The website does not prominently display links to social media profiles (e.g., Facebook, Instagram, LinkedIn). While not essential for all businesses, an active social media presence can offer another avenue for customer engagement, showcasing recent work, and sharing company updates.
• No Live Chat Support: For quick queries, a live chat feature could provide instant answers and improve the user experience, especially for those who prefer not to call.

Morgansplumbingandheating.co.uk Alternatives

When seeking alternatives to Morgansplumbingandheating.co.uk, it’s wise to consider a range of providers from large national companies to smaller, highly-rated local businesses, as well as platforms that connect you with tradespeople. The key is to find services that offer reliability, professionalism, and ethical practice. Justgasltd.co.uk Review

National Service Providers

• British Gas (Boiler Repair & Services): As one of the largest energy suppliers in the UK, British Gas offers extensive plumbing and heating services nationwide.
  • Pros: Wide coverage, established reputation, 24/7 emergency service, comprehensive service plans, and a large network of Gas Safe registered engineers. They have a strong brand presence and robust customer support infrastructure.
  • Cons: Can sometimes be more expensive than local independent engineers. Service can feel less personalised due to their large scale.
  • Key Services: Boiler installation, repair, and servicing; central heating maintenance; plumbing repairs; home cover plans.
• HomeServe: Specialises in emergency home repairs and offers various home cover plans for plumbing, heating, electrics, and drains.
  • Pros: Peace of mind with annual plans, quick response times for emergencies (often within hours), nationwide network of approved engineers. Highly convenient for unexpected breakdowns.
  • Cons: Subscription model means you pay whether you use the service or not; limits on claims and specific exclusions may apply.
  • Key Services: Boiler and central heating breakdown cover, plumbing and drainage cover, electrical wiring cover.

Online Platforms for Tradespeople

• Checkatrade: A widely recognised online directory for vetted tradespeople in the UK, including plumbers and heating engineers.
  • Pros: Tradespeople are subject to background checks and customer reviews are verified. High level of trust due to rigorous vetting process and public review system. Users can easily compare multiple quotes.
  • Cons: Quality still varies between individual tradespeople; it’s a directory, so you still need to select and vet the specific professional.
  • Key Services: Connecting customers with Gas Safe registered engineers for all heating and plumbing needs, including boiler work, emergencies, and general maintenance.
• Rated People: Another popular platform connecting homeowners with local tradespeople for various home improvement projects, including plumbing and heating.
  • Pros: Simple process to post a job and receive multiple quotes. Encourages competitive pricing among tradespeople. Features customer reviews and ratings to help in selection.
  • Cons: Less stringent vetting process compared to Checkatrade; quality can be inconsistent.
  • Key Services: Facilitates finding local plumbers, heating engineers, and boiler specialists for installations, repairs, and servicing.
• MyBuilder: Focuses on helping homeowners find trustworthy local tradespeople, with a strong emphasis on verified reviews and job histories.
  • Pros: Detailed profiles of tradespeople including photos of past work and verified reviews. Strong user experience for posting jobs and managing quotes.
  • Cons: Response times can vary; not all tradespeople are available in every location.
  • Key Services: Connecting homeowners with qualified professionals for boiler, central heating, and general plumbing jobs.

Local Independent Engineers/Companies

• Local Gas Safe Registered Engineers: Directly searching for local independent plumbers and heating engineers who are Gas Safe registered is often the most cost-effective and reliable approach for many.
  • Pros: Often provide more personalised service, can be more flexible, and might have lower overheads leading to better pricing. Strong community ties and local reputation.
  • Cons: Requires more effort to research and vet individual businesses; coverage might be limited to a specific region.
  • Key Services: All aspects of boiler and heating system work (installation, service, repair), general plumbing, emergency call-outs.
• Direct Local Search (e.g., “Plumber near me”): Using search engines like Google Maps to find highly-rated local businesses directly.
  • Pros: Immediate results with reviews, contact information, and sometimes even direct booking options. Supports local businesses.
  • Cons: Reviews can sometimes be manipulated; still requires careful vetting of each company’s credentials and recent feedback.
  • Key Services: A broad range of local plumbing and heating services depending on the specific company found.

When choosing an alternative, always prioritise professionals who are Gas Safe registered for any gas-related work, check their reviews on multiple platforms, and obtain multiple quotes to ensure fair pricing.

How to Check the Legitimacy of a UK Plumbing and Heating Company

Verifying the legitimacy of a plumbing and heating company in the UK is paramount to ensure safety, quality, and ethical service. Given the critical nature of gas and water systems in homes, relying on unverified or unqualified individuals can lead to serious hazards and financial loss.

Gas Safe Register Verification

• Official Body: The Gas Safe Register is the official gas registration body for the United Kingdom, Guernsey, Isle of Man and is crucial for gas work. It replaced CORGI in 2009. By law, all gas engineers must be on the Gas Safe Register.
• Checking an Engineer: You can verify an engineer’s registration directly on the Gas Safe Register website (https://www.gassaferegister.co.uk/). You’ll need their registration number, or you can search by business name. The register will confirm if the engineer is qualified to work on the specific type of gas appliance (e.g., natural gas, LPG, boilers, cookers).
• Consequences of Unregistered Work: Using an unregistered engineer is illegal and incredibly dangerous. It can lead to gas leaks, carbon monoxide poisoning, explosions, and voided insurance. According to Gas Safe Register statistics, illegal gas work leads to numerous incidents annually, including fatalities and serious injuries.

OFTEC Registration for Oil Heating

• Official Body: For oil-fired heating and cooking appliances, OFTEC (Oil Firing Technical Association) is the leading trade association and a competent person scheme.
• Checking a Technician: Similar to Gas Safe, you can verify an OFTEC technician’s registration on the OFTEC website (https://www.oftec.org/). This ensures they are qualified to install, service, and repair oil tanks and oil-fired boilers.
• Importance: OFTEC registration indicates adherence to industry standards for oil heating systems, which is vital for safety and environmental protection.

Company and Business Registration

• Companies House: All limited companies in the UK must be registered with Companies House (https://www.gov.uk/government/organisations/companies-house). You can search for a company by name to verify its existence, registration number, address, and filing history. This confirms they are a legally recognised entity.
• VAT Registration: If a company is VAT registered, their VAT number should be visible on their invoices or website. You can verify a UK VAT number through the European Commission’s VIES VAT number validation tool. While not mandatory for all small businesses, it indicates a certain level of turnover and formal operation.

Public Liability Insurance

• Essential Coverage: A legitimate plumbing and heating company should always carry comprehensive public liability insurance. This protects both the company and the customer in case of accidental damage or injury during the work.
• Request Proof: Don’t hesitate to ask for proof of their insurance policy before work commences. Reputable companies will readily provide this.

Online Reviews and Reputation

• Third-Party Platforms: Check reviews on independent platforms like Google My Business, Trustpilot, Checkatrade, MyBuilder, and Which? Trusted Traders. Look for a consistent pattern of positive feedback over time. Be wary of companies with no reviews, only excessively positive reviews (which might be fake), or numerous unaddressed negative comments.
• Google Search: A general Google search for the company name, perhaps combined with “reviews” or “scam,” can reveal any red flags or widespread complaints.
• Local Forums/Social Media: Local community groups on platforms like Facebook can also be a good source of genuine recommendations or warnings.

Professional Accreditations and Affiliations

• Manufacturer Accreditations: Like Morgans Plumbing & Heating’s Worcester Bosch accreditation, look for affiliations with major manufacturers (e.g., Baxi, Vaillant, Ideal). These indicate specialised training and often come with extended warranties.
• Trade Bodies: Membership in reputable trade bodies (e.g., Association of Plumbing and Heating Contractors – APHC) can also indicate a commitment to professional standards, although these are not regulatory bodies like Gas Safe or OFTEC.

By combining these checks, you can significantly reduce the risk of hiring an unreliable or unethical plumbing and heating service.

Morgansplumbingandheating.co.uk Pricing

While Morgansplumbingandheating.co.uk offers a “Get a FREE Boiler Quote” tool, detailed pricing for their other services isn’t readily available on the homepage. This is a common practice for service-based businesses where costs can vary significantly based on the complexity of the job, required parts, and time involved. However, understanding general pricing structures for plumbing and heating services in the UK can help set expectations.

Boiler Installation Costs

• Variables: Boiler installation costs are highly variable, depending on the boiler type (combi, system, conventional), brand, size, location in the property, and whether a like-for-like replacement or a complete system overhaul is needed.
• Average Range: For a typical combi boiler replacement in the UK, costs can range from £1,500 to £4,500+. This usually includes the boiler unit, installation, and disposal of the old boiler. According to a 2023 report by Boiler Guide, the average cost for a new combi boiler installation in the UK is around £2,300.
• Quote Tool: The “Get a FREE Boiler Quote” tool on Morgansplumbingandheating.co.uk allows customers to input details about their property and current heating system to receive a personalised estimate, which is a convenient first step.

Boiler Servicing Costs

• Importance: Annual boiler servicing is crucial for safety and efficiency. It’s recommended by manufacturers and often a requirement to keep a boiler warranty valid.
• Average Range: The cost for a standard boiler service in the UK typically ranges from £70 to £120. This usually covers a safety check, efficiency test, and minor adjustments.
• Service Plans: Morgans Plumbing & Heating mentions “Service Plans” and “Boiler Care Plans.” These plans often involve a monthly or annual fee that covers regular servicing and sometimes extends to priority call-outs and breakdown cover, potentially offering long-term savings and peace of mind. For example, some national providers offer plans starting from £5-£10 per month.

General Plumbing and Emergency Call-Out Fees

• Variability: Costs for general plumbing (e.g., fixing a leaky tap, repairing a toilet) and emergency call-outs are highly variable.
• Standard Rates:
  • Hourly Rates: Many plumbers charge an hourly rate, often ranging from £40 to £80 per hour, with a minimum charge (e.g., 1-hour minimum).
  • Day Rates: For larger jobs, a day rate might be quoted, typically from £300 to £600 per day.
  • Fixed Fees: Some common jobs might have a fixed fee (e.g., replacing a tap, installing a washing machine).
• Emergency Call-Outs: Emergency services, especially outside of regular business hours (evenings, weekends, holidays), will incur a higher premium. An emergency call-out fee can range from £100 to £250+, often including the first hour of work, with subsequent hours charged at an elevated rate. The website’s emphasis on being available even on Christmas Eve suggests a premium service for urgent situations.
• Oil Tank Services: Pricing for oil tank installation or replacement would depend on the tank size, type, location, and ground preparation required. Maintenance checks would likely fall under standard hourly rates or a specific service fee.

Obtaining a Quote

For any specific job, especially larger installations or complex repairs, it’s always best to obtain a detailed, written quote. Reputable companies like Morgans Plumbing & Heating should provide transparent breakdowns of labour, parts, and any call-out fees. The absence of blanket pricing on the website isn’t necessarily a negative, as customised quotes ensure accuracy and fairness for the specific job at hand. Wreaths.co.uk Review

Morgansplumbingandheating.co.uk vs. Competitors

When evaluating Morgansplumbingandheating.co.uk against its competitors, it’s useful to consider both large national players and other local/regional independent businesses. Each type of competitor offers distinct advantages and disadvantages that can influence a customer’s choice.

Vs. Large National Providers (e.g., British Gas, HomeServe)

• Morgans Plumbing & Heating Strengths:
  • Personalised Service: As a “family-run business,” Morgans likely offers a more personalised and direct customer experience. This can mean building a rapport with engineers and having consistent service from familiar faces, which is often preferred over the potentially rotating roster of technicians from larger companies.
  • Local Expertise: Being deeply rooted in a specific area (Oswestry, Shropshire) means they likely have a stronger understanding of local housing types, common issues in the region, and quicker response times within their service area.
  • Agility: Independent businesses can often be more flexible in scheduling and problem-solving compared to the rigid systems of large corporations.
  • Community Trust: Smaller, family-run businesses often build a strong reputation through word-of-mouth within their local community, which can be a powerful trust signal.
• National Provider Strengths:
  • Scale and Resources: Large providers have vast resources, meaning more engineers, wider coverage, and often 24/7 call centres. They can handle a higher volume of emergencies.
  • Comprehensive Service Plans: Companies like British Gas and HomeServe excel in offering extensive service plans that cover a multitude of potential breakdowns for a fixed monthly fee, providing extensive peace of mind.
  • Brand Recognition: Their national advertising and long history give them significant brand recognition and perceived reliability for some customers.
• Conclusion: Morgans Plumbing & Heating competes by offering a more tailored, local service with a personal touch, contrasting with the more standardised, widespread offerings of national giants. For customers who value local expertise and a personal relationship, Morgans could be a superior choice.

Vs. Online Tradesperson Platforms (e.g., Checkatrade, Rated People, MyBuilder)

• Morgans Plumbing & Heating Strengths:
  • Direct Engagement: Customers engage directly with Morgans, avoiding the intermediary platform fees or the “bidding” process common on these sites. This can lead to clearer communication and accountability.
  • Consistent Quality: By hiring Morgans directly, customers are accessing a specific business with its own established standards and team. On platforms, while reviews are helpful, the quality can vary significantly from one tradesperson to another, even if they are highly rated.
  • Brand Consistency: Morgans has a consistent brand identity, service methodology, and internal quality control, which might be lacking when choosing individual tradespeople from a broad directory.
  • Pre-Vetted: For the customer, Morgans is already “vetted” by their own website, accreditations, and testimonials, whereas with platforms, the customer still needs to vet individual profiles.
• Platform Strengths:
  • Choice and Competition: These platforms offer a vast array of choices, allowing customers to get multiple quotes and compare different tradespeople based on price, reviews, and availability. This can drive down costs through competition.
  • Transparency of Reviews: While Morgans has testimonials, platforms often feature more extensive and independently verified reviews from a larger pool of customers.
  • Ease of Finding Niche Skills: For highly specific or unusual jobs, these platforms can be effective at finding a tradesperson with that particular expertise.
• Conclusion: Morgans Plumbing & Heating offers a streamlined, direct approach where the customer engages with a single, established entity. This contrasts with the broader, more fragmented choice offered by platforms, which require more individual vetting but provide more options and competitive bidding.

Overall Competitive Stance

Morgansplumbingandheating.co.uk carves out a strong niche as a reliable, family-run local expert. Their Worcester Bosch accreditation is a significant differentiator, indicating a high level of technical competence in a core area of their business. They successfully balance professional presentation with a clear focus on customer service, highlighted by their prominent testimonials and emergency service commitment. Their competitive advantage lies in offering a trustworthy, community-focused service that combines the professionalism of a larger company with the personal touch of a local business. For customers in their service area, they present a compelling alternative to both the larger, potentially impersonal national players and the varied landscape of individual contractors on online platforms.

FAQ

What services does Morgansplumbingandheating.co.uk offer?

Morgansplumbingandheating.co.uk offers a comprehensive range of plumbing and heating services, including installation, servicing, and repairs for oil, gas, and LPG boilers, oil tank installation and maintenance, and general and emergency plumbing services.

Is Morgansplumbingandheating.co.uk a Gas Safe registered business?

While the website mentions working with gas appliances and being a “Worcester Bosch accredited family run business,” it’s always recommended to verify their Gas Safe registration directly on the official Gas Safe Register website using their company name or registration number.

Does Morgansplumbingandheating.co.uk offer emergency services?

Yes, the website explicitly states they have an “emergency plumbing team” that can provide immediate support and are “always available for our customers even if it’s -2 outside and the boiler has broken down on Christmas Eve.” Verossi.co.uk Review

What is a Worcester Bosch accreditation?

A Worcester Bosch accreditation means that Morgans Plumbing & Heating has met specific high standards set by Worcester Bosch, a leading boiler manufacturer. This typically involves engineers being specially trained on Worcester Bosch products and adhering to best practices, often allowing for extended product warranties.

How can I get a quote for a new boiler from Morgansplumbingandheating.co.uk?

You can get a free boiler quote by using the “Get a FREE Boiler Quote” tool on their website, which prompts you to answer a few quick questions to get an idea of the cost.

Does Morgansplumbingandheating.co.uk offer boiler service plans?

Yes, the website mentions “Service Plans” and “Boiler Care Plans” which are designed to cover regular maintenance and potentially offer additional benefits for customers.

Where is Morgansplumbingandheating.co.uk located?

Their physical address is listed as 24 Maes Y-Clawdd, Maesbury Road Industrial Estate, Oswestry SY10 8NN.

Can Morgansplumbingandheating.co.uk help with underfloor heating or solar panelling?

The website states, “Whether you are speculating over the possibility of upgrading to underfloor heating, perhaps going green with solar paneling,” suggesting they can provide advice or services related to these options, though their core focus is boilers, oil tanks, and general plumbing. Texaport.co.uk Review

Are there customer testimonials available on the Morgansplumbingandheating.co.uk website?

Yes, the homepage prominently features several positive customer testimonials, including names like Rose Hunt, Rubbina Shaheen, David Green, Beth Jones, Sara Millward, and David Tucker.

How quickly can Morgansplumbingandheating.co.uk respond to an emergency?

Customer testimonials on the website suggest a very quick response. For example, David Green noted a repairman arrived in less than 1 hour after sending an email for an urgent matter.

Does Morgansplumbingandheating.co.uk service LPG appliances?

Yes, the website states they carry out installation, servicing, and repairs of “all oil, gas and LPG appliances.”

How do I contact Morgansplumbingandheating.co.uk?

You can contact them by phone at 01938 530911 or via email at [email protected]. Their physical address is also provided on the website.

Does Morgansplumbingandheating.co.uk provide services for both residential and commercial properties?

While not explicitly stated for all services, David Tucker’s testimonial mentions, “As a hotel I use this Morgans Plumbing and Heating regularly to deal with various plumbing issues within the property,” indicating they serve commercial clients as well. Mx-direct.co.uk Review

How do I book a service visit with Morgansplumbingandheating.co.uk?

The website includes a link to “Book A Service Visit,” which typically leads to a contact form or direct contact information for scheduling.

What types of oil tanks does Morgansplumbingandheating.co.uk provide advice for?

They provide specialist advice for choosing the correct oil tank, implying guidance on various types suitable for different needs and regulations.

Does Morgansplumbingandheating.co.uk handle oil tank installations?

Yes, they explicitly offer oil tank installations as part of their services.

What is the primary focus of Morgansplumbingandheating.co.uk?

Their primary focus is stated as “Specialising in Boilers, Oil Tanks & General Plumbing.”

Is there information about the team members on the website?

Yes, there is a link titled “Meet The Team” under the “About Morgans” section, suggesting transparency about their staff. Camelcreek.co.uk Review

Does Morgansplumbingandheating.co.uk have a newsletter?

Yes, the website includes an option to “Join Our Newsletter.”

What kind of reputation does Morgansplumbingandheating.co.uk have, based on their website?

Based on the website, they present a strong reputation, highlighting their Worcester Bosch accreditation, family-run status, and numerous positive customer testimonials praising their promptness, efficiency, and friendly service.